Our family of 5 had a wonderful time renting the 9-passenger speed boat. Check in was a bit chaotic as there was only one person processing new reservations, scheduled reservations and returns. But we got there at the recommended 20 minutes before, they had all my information that I had filled out online so once we got to the front of the line we were on our way before our scheduled 5 pm rental time. Cruising along the San Diego coast was nice. They provided a Bluetooth speaker so our teens could play music. The unrestricted area of the bay isn’t so large so a 90-minute cruise would have been plenty, but it was also nice to have the extra half hour to just relax on the boat. The boat itself was clean and was easy to operate. We were the last booking of the day so return of the boat was easy. They validated our parking which brought the Sheraton hotel parking to $12. I believe others have said there is cheaper parking nearby, but SD Adventure is right outside the Sheraton lobby so parking there is a breeze. Also used the weekday discount offer which made their rental a great deal. Staff was friendly so our experience was very good and I recommend this company.
Booked a boat rental and they somehow ended up double booking so we had to wait an extra hour on the dock AND it was the end of the day so we didn’t get our full 2 hours. They were awesome though, giving us a discount and apologizing. Their service was great and we had an awesome time. Couldn’t give them less stars over an issue that they handled kindly. I’d rent there again any time. The only downside is we couldn’t get the music system to work, but no biggie
If you hate fun then this is not the attraction for you. These things are cutting edge speed machines. It’s like being on a rollercoaster for 75 minuets. Seeing San Diego from the water and mashing out into openness is an epic and memorable time for sure. As someone who likes fun I would highly recommend you get on this. You will not regret or forget shredding the bay with these guys!
We rented 2 Jet Skis for 75 minutes and had the best time! So many spots to check out in the bay. John was super friendly, helpful and informative. It was a busy day for him, but he made sure we were well taken care of and safe.Highly recommend renting Jet Skis here.75 minutes will get you around the bay, but I definitely wished we had more time to explore. I recommend opting for 2 hour rental.
We enjoyed a 2 hour tandem jet ski rental on an absolutely beautiful San Diego day.We ventured to military stops weve been to, were allowed to venture under the Coronado bridge to Gloretta Bay to see the magnificent Hotel Del Coronado. And then back north to see the new shell Pavilion USS Midway our favorite waterfront restaurants. Finally the opening to the Pacific Ocean and Shelter Island Marina. The machine performed well and Dock Master and crew couldnt have been more accommodating. Well be back!!
Awesome experience, not too pricey and super fun. We got to ride their 2020 jet ski, very pretty lime green and super fast! They give you a run down of where you can venture in the SD bay and a good safety run down before venturing on your own. They also have guided tours for those who aren’t as daring with water! Amazing time, highly recommended!
Everyone was so nice. I’m an idiot and thought I made my reservation for 9:30 but it was actually 9:00. They were kind enough to work with me so I was still able to ride. Such a fun experience all around. I would HIGHLY recommend renting jet skis from here. Best price around and best customer service around.
SD Adventures is a fantastic company!!! John is the best!! We rented 5 jet skis today and had way more fun than we thought we would! John explained everything to us about how to operate the jet skis! A few people in our party were very nervous but John and Juan made them feel so comfortable. Sadly we only rented for 75 minutes. Next time we will definitely rent for longer!!! Thank you so much!!!
Wonderful experience renting with SD Adventures! Great customer service from all employees! Jet skis were in good condition. Had an amazing first-time experience with my family. Our kids loved it! We even went back the next day and rented a nice boat to end our vacation with a beautiful evening bay cruise! SD Adventures will see us again :)
Had great time and the experience was amazing. The entire activity was well organized right from beginning to end. The crew at SD are very knowledgeable and give clear instructions. Overall a great place to rent boats.
The staff had a great attitude, were very informative and made everything easy. They also take into account travel time through the no wake zone you have to pass through to get harbor and add it onto the hour. The equipment was modern and in good condition. My son and I had a great time. Check them out.
Very well organized and had a ton of fun. The instructors are very knowledgeable, chill, and make you feel comfortable before you venture out. Would highly recommend !
Awesome place! We stayed at the Sheraton and walked down and were lucky enough to squeeze into one of the last open hours they had available. So glad it worked out! We had a blast! Highly recommend to anyone looking for a fun time on the water.
Great place to rent a boat. Great prices and clean inventory. I strongly suggest you make reservation far in advance because the availabilities are not always guarantied.
Without a single doubt, the ENTIRE experience from calling to find out if a fifth ski could be added to our reservation of four(the limit on the day we chose) up to welcoming us so wonderfully, to the instruction and reassurances to our two new riders that everything will be great...add in the humor and care they took with us from shove off to coming back in...the whole group was the best. We WILL be back again...hopefully sooner than later!!! Absolutely a near perfect (my wife was hesitant to go out into the open waters...but had a blast in the harbor!) morning! THANK YOU ALL!
Very accommodating and helpful crew. Rented kayaks, waverunners and the 9 passenger boat from them. Good prices great location.
Had a great time. We rented a 9 passenger boat for two hours. The time previous I went there I rented Jet Skis with a friend.Everything was so much. The only reason I did not give them 5 stars was due to the price. It was very expensive to rent the boat. But would I do it again YES!!!
My wife and I rented a jetski. Our reservation was originally messed up but quickly corrected once pointed out to the manager. We were adequately trained and informed of navigation rules before we went out on the harbor. First time jetsking. We had a great time. Recommended.
It was an amazing experience. The staff was super nice and thorough at disinfecting the boat before and after our use. We highly recommend their services. And a BIG Thank you to John for his friendliness.
Fun times. Smooth transaction and friendly staff. Only drawback is it takes a good 10 minutes to get through the ‘no wake’ zone before getting to open water and you have to be back 15 minutes before your 90 minutes is up for them to prep vehicle for next party. That leaves less than 60 minutes of real drive/fun time.
Awesome experience!! the cashier lady was a bit rude but Gavan our instructor made up for it and made my overall experience such a memorableexperience. That young man deserves a raise! Thanks again!
Whole experience was great! Equipment was nice, staff was super friendly (especially Derek). Highly recommend!
Amazing place to rent!!! We got lost in the sea and was bit late to return but they were extremely understanding and kind about the situation. Customer service, friendliness, and pricing were ALL Amazing!! 10/10 recommend, dont recommend your jetskis anywhere else. Definitely will visit this place again.
Rent a jet ski for an hour. Easy to control and super fun. Free to use iPhone case and locker busker, which is thoughtful.
Absolutely a fantastic time! My wife and I took a jet ski out for the first time and had a blast! Instructions to get there were easy to follow, parking was simple, loved the accessible bathrooms, very nice and helpful staff, and just a great place to rent your jet skis, boats, and other water sport items! Thanks guys!
SD adventure is very organized and responsible. Everything is clean and new. Thanks for making our vacation bettter
Super fun, rented the 9 passenger boat for our family of 5. Great time out, super clean boat and lots of fun for everyone.
Found a great deal on Groupon! The rental process was swift & easy! I received a confirmation via email, with a clear explanation of the rental & even filled out the forms online. Once we arrived, Derrick the boat guy was very welcoming & thorough in his explanation of the bay & the boat! What a fun morning celebrating my twins birthday on San Diego Bay! Thank you SD Adventures!! Thank you Derrick!!
Friendly environment and experienced staff. You can enjoy your ride while watching the downtown view. That’s amazing!
Gavin was really awesome. I had an issue with redeeming my Groupon and within minutes he was able to get me booked through Facebook Messanger even though their offices where closed. When I arrived early for my appointment he even let me start early so I didnt have to wait 30 minutes until my set appointment. He showed me where I could go and explained all the features of the jetski. I also appreciate he provided me with a complimentary waterproof phone holder to prevent it from getting corrosive salt water damage. The equipment was great and could really handle any waves or wake thrown at it. I also appreciate that they give you an extra 15min on top of the 60min as getting out of the no wake zone does take several minutes. Having tried other jet ski rentals in the San Diego area I think this will be my go to one whenever I come back down here. Riding down the San Diego harbour provides great views of Navy & Cargo Ships as well as the glistening buildings of downtown San Diego. Something you wouldnt get in Mission Bay. Thanks for the great customer service and the awesome experience!
This is the BEST place to rent jet skis!!! I’ve rented from almost all of the others and this place takes the cake. We had so much fun we went 2 days in a row and WILL be back very soon!!! Thanks guys!
We loved it there, tried power boating and jet ski. Stuff are friendly and on time.
Update: resolved, got vouchers for futureOriginal:We booked 2-3 weeks early and they killed our reservation last day. The last time cancellation ruined our most anticipated activity in SD.They didn’t think about sending us the email earlier but complain us missed their calls. But the truth is I called back and sent messages. The confirmation is still valid the day before. And they chose to just kill our reservation without any effort to assist us reschedule.
Super nice people at SD Adventures! We had a great time and will go back again soon.
It was so much fun!! There was more than enough room for 6 people on the boat, and it was just a great time! Gavin was super sweet and nice and was very straightforward with the directions! Definitely coming back! It was too much fun to not come back!
Perfect welcoming and fast process to get jet skies. Recommended!!
We rented a 9 passenger boat for 2 hours. It was very clean, drove well and the scenery was great as we saw the Midway and aircraft carriers. The staff was friendly and helpful.
I have rented both a speed boat and jet ski from them. We have had nothing but fun, and very fast watercraft. No hidden fees, either.
So much fun jet skiing on the harbor! Saw a sea lion swimming with a boat!
We had a great time renting speed boat. Juan was really helpful!!
I rented a speed boat and I had a great experience! Customer service was perfect, I felt safe and the boat was very clean and in great condition! The route for the boat is beautiful, I highly recommend this company for your next water activity! Ive also rode jet skies here as well, its always a great time!
FIVE Star! Would absolutely recommend, the staff was great, location is perfect, and they provided excellent service!! Im definitely using SD Adventures again!!
Wonderful experience. Took a girls trip to San Diego and we decided to try jet skis for the first time. They were so nice and helpful.
We rented 2 jet skis for 2 hours. It was a great time. John was very nice. Water was extremely rough out in the bay. Don’t let the marina fool you. 100% rent the wet suits. Do NOT swear your regular clothes, you’re going to get soaked no matter what. Overall good experience. They were offering 25% off so I went with them.Now the negative: We showed up 45 minutes early to our 11:15am start time to ensure we would get out in time and back by 1:15pm because we had other plans that started shortly after that. John was very busy and made us wait around. We were ready to go before 11. Then there was 2 guys who were going out at the same time as us that showed up at 11. John made us wait for them because he wanted to launch us all at the same time. They were only going out for 75 minutes. We didn’t launch until 11:45am by the time John went through all the safety briefing and further information with them(a second time with us). He did say we didn’t have to be back until 1:45. However, we had plans for the next event and still had to come back at 1:15. We still had to pay the full 2 hours. All the correspondence you receive make it very known to show up on time or you will not get your time back. But when they aren’t timely, it’s okay? I didn’t like that.2nd: the 2 guys who showed up after us did not rent wet suits. There had all of the clothes they showed up in still on, including there shoes. It must have been there first time on a jet ski. John has been doing this a long time. He knew they were going to get absolutely soaked. However, he chose not to warn them. This is the first time I rode a jet ski on the ocean, I didn’t even realize how wet and cold it would be. We almost didn’t get the wet suits either. So because he won’t tell you, do NOT wear the clothes that you show up in!!!!!Parking was $12 at the hotel with the voucher you receive.Hope this helps!!
We had an amazing time and beautiful views. great customer service Gavin you are Awesome!! Will recommend my family and friends!
Great service. Great time! Will absolutely go again.
The experience was awesome. The attendees were very friendly and professional, explained the use of the jet skis very well. The adhered to the county rules and made my friends and I feel very safe. The only downside is getting out there and back through the no wake zone took a good chunk of time from riding the jet skis but that’s not their fault, we were too excited to go out. Will definitely return next time we’re in San Diego and this time we would book the skis for 2 hours. Worth it! Make your reservations early, they get booked up quick.
Great experience nice staff definitely will be back
Super friendly staff! Very professional, but chill. In the best way possible. Paid $99 for an hour, which I found to be very reasonable and SO worth it!! Will definitely be going there again soon 😀
It was straight gas man no cap it was really fun and awesome we went vroom vroom really fast
Pricing is reasonable, service was great. John was super helpful and kept the boat very clean. The boat ran well and we had a blast!!! Convenient parking too.
I wanted to do something different just me and my wife for our first year married yesterday. On a 6 passenger speed boat with a canopy. SD Adventures were so hospitable and patient with us and very clear on the instructions. John is the man who assisted us. That Dude was so nice along with everyone’s there. I highly recommend this location. Beautiful view i a-lot of water to cover.
Yasssss!! We had an awesome Experience! This was our 2nd time & it was even better! Have everything you need for a lil boat right & youll be good to go! They did not rush us on the boat, they took there time, showed us the route, how to operate the boat! & lets just say My Mom TOOK OFF!! We had a blast & will be BACK this Summer for a 9 passenger boat with the Family!....THANK YOU EVERYBODY @ AD ADVENTURES for making our trip even more memorable!! 🤞🏼🤗
Great company! They were very understanding and great people yo talk to. Even though we came late to our reservation they gave us more time even though it should’ve been on us. Definitely will be coming back here for the next adventure!
Excellent boat ride yesterday 9/6/2020 at the San Diego Bay. We did the 2 hours and it was such a fun ride. Boat had a cover but I preferred up front. The staff was great. I just had a hard time finding the place. Went to the address andWas given a ticket, told to go to Bay front hotel, it’s the Sheraton Bay front hotel (easier to see Sheraton) from the address where we got the ticket, go right, it curves to the right and go park at the Sheraton bay front hotel pull ticket, and park. Then go towards the front of the hotel and go around to the back and follow the path until you see a whale fountain, keep going a little further and you will see SS adventures! couldn’t find SD adventures and had to ask several people. It was hot so made it more difficult.I won’t mark them down for that maybeUpdate their email. Loved it!’n
Great people, super easy to check in and got us out in time to enjoy all our time on the boat! Our kids had a blast and we did too! COVID rules and cleaning standards were top notch. It made for a great day on the water for my sons birthday. Thanks again and will be back. We’re locals
We rented out Jet Skis from them and had an absolutely great time. Justin and his co-workers were very friendly and knowledgeable. Explained us the all the controls with ease and also the traffic rules for avoiding us getting a speed ticket from the coast guards. The Jetskis were very well maintained and the wet suits were all dry and clean. we had a hell of a time exploring San Diego Harbor area on them. We did had some parking ticket issues because the pass was not working but they were quick to get it resolved. Enjoyed the time and Will definitely recommend them to others.
We stayed here in harbor island for 2 days and rented first day a boat second day jet skiBoth days were a blast so much fun, Gavin took care of us, he made us feel welcome explained everything so we could be safe me and my wife. This guy is the best we are back this weekend Labor Day weekend with my sister and brother, we had situation and again Gavin helped us out.I will tell everyone about how much fun it was and how friendly Sd Adventures is and again we will be back,
What an awesome experience it is to come to a San Diego Hotel @ Sheraton on the water with gorgeous views and so many activities to choose from. The daily yoga classes are at 9:00 am and afterwards paddle out on the harbor with a choice of Ocean Kayaks, SUP Boards, jet skis & boats!! So fun! There is also dolphin & whale watching charters/tours next door @ Adventure Rib Rides.Great job guys & gals for your friendly attitudes and good advice!Highly recommend.
We had a blast on our jet ski’s yesterday!! Everyone was friendly when we got there and it was such an easy process on renting the jet ski’s. Only thing that was surprising was there wasn’t really any social distancing there especially during times like this. None of the employees in the check in area were wearing a mask & no one was enforcing social distancing. Everyone was passing by us going into the small room where we leave our belongings. Only one that was wearing a mask were the guys that were instructing us on how to use the jet ski’s.
From start to finish, great experience! Customer service couldn’t be better! I recommend leaving a tip as they really do care that you have a good time! The jet ski was super clean and fast! The husband and I went to 3 places in 3 days, and by far this business beat everyone! We will be back!
Aloha, second time renting a boat from SD Adventures within 8 weeks for the Trump boat parade. Staff at the dock and behind the desk are GREAT. Have super friendly staff before you leave the dock starts the adventure for a great day. Mahalo Bob
Rented 2 WaveRunners for my wife and two kids. We all had a BLAST!!! Great staff, great equipment. My kids have still not stopped talking about it and asking when they can go back again. Thank you for making our little trip to San Diego so memorable.
Everything was quick and efficient from the very start w booking. The staff were friendly and laid back. Instructions on everything from parking, to boating, were very clear. One of the better experiences I’ve had w boat rentals. Will definitely use again.
Great service, had an awesome time!
*Update*They have responded very quickly as you can see the review reply below. I have heard great things about them and as you all can see they seem like great people! I would like to work with them if I have he chance to come back to San Diego.Changed 1 rating to 4 rating for now until I can work with them.They cares for the safety of customers!Wish they stopped reservations and or posted on the site. Or even had a sign at the store.*old review*Reserve a jet ski rental online. We went and waiting there for 2 hours. Waste of precious time. No one picked up the phone either. We were not the only ones that reserved it online. Others waited a long time for nothing too. I emailed the LLC for a full Refund. (will update) Might need to dispute with my Credit Card company. USE CAUTION WHEN ORDERING. They might not be open. USE CAUTION
It was great! Easy check in and check out. The Wave-runner worked perfectly. No issues at all. They also provided a beautiful day! ;)
Had a great time with a dear friend! We rented jet skis and wet suits (nobody got time to be cold) and had a blast checking out the sites from the bay. Great prices, options, and customer service! Well be back next time for the kayaks or the boats!
Went for the whale and dolphin watching cruise. Kirk was a great captain, very entertaining and extremely knowledgeable. Did not have a lot of luck, but he was very determined and kept going until we were finally able to locate a pod of dolphins. Was a great experience.would love to do it again.
We had so much fun, the employees are the best! Great customer service. The boat was a 9 seater plenty of room and plenty of speed. We will go back and definitely recommend using their boats.
This was my second time to rent Jest Skies from SD Adventures. The entire team is very pleasant professional. We have a great time. I would definitely recommend them to a friend.
So much fun and great price !(:
Great times, great people!
Great and Friendly staff . Easy to find . Great equipment! Even gives you a Bluetooth speaker for you boat ride. Had a great time. Will definitely use them again !
Captain Rick was the absolute best! We went whale watching and saw bottle nose dolphins and two huge Fin whales and a baby!!! It was one of the most magical things I have ever seen and Captain Rick has such a respect for the ocean and animals that he delicately got us near them. He is the best and I’m SO happy he was our captain!!!
I highly recommend this company! The staff was very friendly and professional. Will definitely be booking again very soon! Thank you for such a great experience!
We had a great time on our jet-skis!! Everyone was friendly and helpful. Will definitely do this again!! My grandson had never been, loved it!
Rented a 9 passenger speed boat for a birthday and had a really great time. Everything went smooth thanks to Jordan helping me out
My husband and I had a great time! Staff were friendly and efficient. Thoroughly explained how to use the jet skis, safety precautions, and where we could ride. Great experience!!
Perfect rental experience.
Not the greatest experience but still had a lot of fun. The boat had some type of engine failure which caused it to keep turning off. Kinda concerning for the kids but it was a simple issue that once I was able to get through on the phone, they walked us through fixing it. I just feel like it was something they should have checked prior to our use. The Bluetooth speaker they gave us had no battery 🔋. They also said they provide towels which they do not. Then they never returned our credit card (my bad too) but when we went back they couldn’t find it! Ultimately they did and all was well.
This was my husband and I first time ever on a jet ski, and we had so much fun.The SD adventure team made us feel so comfortable, I found them on groupon and made a reservation, cause of course its summer time and everyone would love to get on a jet ski specially in the San Diego beach. Its not to hard to find. You need to go to the Shraton hotel parking they have a designated parking, they do have a Sheraton employee at the entrance that can tell you exactly where you can park, after you need to pretty much walk straight thru the casino towards the back thats where the beach is and where youll find the dock for SD adventure. If you do take some personal belongings they have a couple of medium size cubbies, I used one and left my shorts and our towels but cash, debit card and CC I took with me on a water proof pouch I got from Amazon as well as my phone in a water proof liner. The instructor was very knowledgeable and very funny. Will definitely rent with them again.
Amazing place second time visiting and the staff is always so gracious and kind.. will be back again for sure
Excellent staff very friendly and informative. I had a blast riding the waves. I would highly recommend SD adventures.