Called to schedule an appointment and they were able to get my in right away. My appointment was with Dr Thanh Nguyen. Im always highly nervous when it comes to dental treatment, but quickly felt at ease. Super friendly staff and Dr, would recommend to anyone.
Dr. Thanh Nguyen is a caring and warm man. He is the the most organized and competent dentist I have ever been to and I have been to many dentists. His assistant is also fabulous. She explained everything before it happened and was patient and caring. I will be forever grateful to both of them. The office is immaculate and safe too. Annette at the desk is also very nice.
Everyone in the office is kind and helpful. Dr. Cromer was great in giving me treatment options, and Jeanette did a thorough job cleaning without being rough. Thank you!
High quality service and a very friendly environment. Theyre very cautious about handling sensitivity and make me feel comfortable every single time.
I want to say what an amazing and painless (literally) dental appointment I had. I have to disclose I haven’t been to the dentist in quite some time but Dr. Nguyen and his team which includes the front desk was professional and kind. From scheduling and the actual dental work was a seamless process. I highly recommend seeing Dr. Nguyen, his bedside manner and procedural skills is the gold standard.
I’ve never felt more at ease in a dentists office until now! Dr. Nguyen is a fantastic and friendly person who explains absolutely everything he is doing as he does it to make sure I’m comfortable. As someone who struggles with anxiety, this may seem small but makes all the difference for my appointments! The office is always clean and organized, run so smoothly I never have to worry about appointment mix ups or miscommunications! I haven’t had anything short of a great time with the staff here, they really make your experience such an easy and friendly one! Particularly Annette and Marianne/Marion at the front desk are always so kind and prompt! Keep up the great work :D
Dr. Nguyen is da man!!!! He is beyond amazing and just so genuine and caring. I absolutely could not stand going to the dentist, couldn’t even bear the thought but thanks to him and Marion I no longer feel that way!!! I was terrified and had so much anxiety going in but he reassured me, explained every single thing perfectly and answered all of my questions, validated all of my feelings and made sure I was comfortable the entire time. HIGHLY recommend Dr. Nguyen and his staff, I promise you’ll be over the moon in love!!!
Dr. Nguyen is wonderful! Kind, patient, thorough, and efficient. Great communication on what work he is doing and takes a conservative approach to make sure the work recommended actually needs to be done. Doesn’t nickel and dime you but his goal is for to feel happy healthy and toothache free! Even got a gracious follow up call after a cavity filling. Thank you Dr. Nguyen and Shannon for the great experience and more to come. High recommendation!
Dr. Nguyen is thorough, caring, ensures there is clear communication and understanding, displays the upmost professionalism! His staff and office are equally impressive!
Very nice staff 😊 fast attending, important information about a procedure. A good price on Invisal
I appreciate how easy it was to make the appointment [good job Anita] and the dental assistant Jess was kind, patient, friendly and just simply put....outstanding! The dentist was so polite and I absolutely appreciate their approach, very professional and gentle. Overall I would definitely recommend this office!
The staff is amazing make u feel real comfortable and actually helps u wen any question. Friendly and curtious the dentist that I seen was amazing I had quite a few extraction and it went rather fast and very little pain. After I was getting ready to leave I was having bad pain he called me right back there check it out and made sure I wasnt feeling no pain
Wonderful experience! Fast and safe ! Definitely going back for the rest of my dental work
I highly recommend Ideal Dental. The staff are so nice and the customer service is wonderful. Doctor is knowledgeable and very caring. Would recommend to anyone looking for a new dentist 👍
Wow, what an incredible experience at Ideal Dental! Dr. Nguyen and Marion were not only talented and efficient, but the most kind and compassionate people. They truly make visiting the dentist fun. The dental practice itself is beautiful - updated facilities, advanced technology and new equipment. Already looking forward to my next visit!
I received excellent and professional service. The facility was very clean and all their employees were very welcoming and nice. I felt very comfortable with their services and will be recommending all my family to this place.
This place is amazing. Straight to point and easy communication. I’ve had terrible experiences with dentist/orthodontics growing up and this place has eased so many worries.I don’t know how they do it but it’s always great service and very quick. I’m not left there to linger for hours, in and out with exactly what I need/want.Dr. Nguyen and his crew are awesome and will have a patient for life.
Dr. Nguyen is wonderful! Very friendly and knowledgeable, as well as the staff at the Alamo Ranch location. I had an issue with a filling, and even though I had to go back a couple times, Dr. Nguyen, followed up with me and made sure I was satisfied with the dental care provided and was no longer in pain. I’m very grateful the filling worked out and I can now eat in comfort. The service and care at Ideal Dental, has been wonderful and greatly appreciated. I would highly recommend Dr. Nguyen and his staff.
I can’t say enough good things about my experience today at Ideal Dental. The staff was lovely, funny even. Dr. Nguyen is an absolute gem. He is keen to explain everything that will be done and give you options. He is genuinely concerned about your care and getting you out of pain if that is a problem for you. He is attentive to you and will absolutely take great care of you as he did me. Annette was up front and took great care to work with myself and the doctor to work out a payment arrangement that worked for all of us. She was generous and kind. The entire staff gets two thumbs up and 5 stars from me. I love this place. You will too!
Everyone at Ideal Dental is so nice and very helpful. I came in for an overdue cleaning and check up and they helped me with so much more. I won’t be going anywhere else.
This place is really nice and clean. The doctor and his assistant were very Professional. I got work done on my first visit with no problem. You have your own private booth rooms and tv. They care about your well being. I highly recommend this place as I had no problems from the time I came in to the time I left.
I would like to thank everyone at Ideal Dental for making my experience painless and meaningful. I am not only walking away at with a new smile, but a new appreciation for dental care. You all rock!
I am pleased with the services I received . Dentist and staff are nice and professional. The reason for my visit to get dental cleaning and they were able to address my dental needs. Glad I found this place that is patient-centered care. I highly recommend this dental office. From paperwork, appointment, and services, they are very organized. I did not experience any hassle or issue. I will definitely go back for any future dental needs.
Ideal dental at Alamo ranch truly made me change my mind about going to the dentist! I wish I had gone sooner! You guys honestly were the best!! They were able to get me in super fast and all of the staff were so kind and caring! I was planning on waiting to get my tooth pulled out because I thought it would be too expensive but I was surprised to find out the pricing was very affordable! The dentist made sure I was comfortable and told me exactly what to expect before he did anything.. Then before I knew it.It was over! Quick and easy! I will be back for sure for routine visits! Thanks again you guys for the awesome experience!
I Had An Awesome Experience From Beginning to End. The Staff Is So Kind And Friendly And Dr. Cromer Did An Excellent Job. I’m So Thankful To The Ideal Dental Team at Alamo Ranch and Look Forward To A Growing Relationship As I Continue To Visit For All My Dental Needs. God Bless Y’all and Thanks Again ❤️
One of the best teeth cleaning techs I’ve had. Jeannette was friendly and meticulous in her cleaning. Thanks
Dr.Nguyen and Marion were fantastic. I have anexity when it come to dental treatment and they explained everything they were doing step by step and lowered my anxiety with the treatment they had to complete after giving me all the options for treatment that could be down. They were wonderful at everything they had to do.The office is absolutely beautiful. This office is the place to go if you need dental work done. They will be my new dental home. Please come and you will see yourself that they are awesome.
I had hard stains on my teeth and the hygienist did a fantastic job on removing it and also did a great job cleaning them. Im happy to smile. (:
As always great service from staff! Dr. Nguyen is the best and a life saver as always! I am so fortunate to have found a wonderful dental office.
Great staff. Very professional and easy going. I would recommend Ideal to anyone.
I am a military spouse, new to San Antonio, and am so happy to have found Ideal Dental of Alamo Ranch. I chose this location because it accepts TriCare insurance, but also because of the excellent reviews and I have to say, the reviews are right on point. Dr. Nguyen is simply awesome! I went in for my usual 6-month check-up and cleaning, but Dr. Nguyen also quickly replaced a filling that had been giving me problems---No separate appointment needed like at my last dentist; he gets down to business! Aside from being professional and personable, he is thorough during his dental check-ups and very helpful with his recommendations and tips. All the personnel were attentive and the office was clean and inviting. Dr. Nguyen has a great, top-notch dental practice going---I highly recommend Ideal Dental of Alamo Ranch.
We just started going to Ideal dental on Alamo Ranch Parkway, and so far LOVE everything about this practice. The receptionists, hygienists, and Dr were so amazing to both my daughter and myself.The staff is very knowledgeable and they have top tier technology and resources to make sure everything on the dental spectrum is covered! So glad we chose this office!
Great experience. Each staff member was so nice and inviting. I definitely recommend this dental office.
Everyone was really nice and helpful. they were extremely flexible with scheduling. i had a great experience and will have a great new dentist.
Front desk staff was pleasant and the office seemed clean. The dental hygienist had a bad attitude and was overly pushy about scheduling a treatment that I explained was being taken care of by the orthodontist. We will not be returning.
It’s easy and fast. They are affordable and they don’t rip you off. The staff is super friendly. The Doctor his super sweet. I recommend it to anyone.
Marion and Sam are awesome! Dr. Nguyen is amazing took real good care of my teeth ASAP. Definitely recommend them
Ideal Dental at Alamo Ranch is definitely a good choice if you’re looking for a dentist. Dr. Nguyen and the rest of the staff are great and they will go out of their way to make you comfortable. I would recommend this place to anyone.
Staff is very nice and welcoming. They were informative and thorough. I would recommend coming here!
I am extremely happy I found my new dentist! Dr. Nguyen is amazing at what he does. He is very energetic, attentive, and he responded to all my questions promptly. Annette, is so friendly. She got me in for my cleaning right away. She made sure everything was smooth sailing at my appointment. I live 40 minutes away and I will continue to take the drive because they surpassed my expectations! Thank you Ideal Dental!
Dr. Nguyen is great! He and his staff are super friendly and inviting. There work atmosphere is very bright and light hearted so it makes the visit very comfortable. They are all efficient at their jobs which doesnt make the visits too long. Whatever questioned I ask he or the staff had an answer. If you need a dentist I highly recommend this one.
Staff were very friendly and professional. They did a very thorough job scanning my teeth and identifying any problem area which they were able to point out on a flat screen mounted to the wall in front of you. Overall and excellent experience.
Best overall visit both staff & Dentist give it 💯 excellent… this will now be my home spot for dentistry.. thank u
Great place, very friendly people and helped me find the best price for my treatment
Love this dentist. He is personable, and does great work!
Dr. Wynn was the best dentist I have ever met his attitude, effectiveness and efficiency where top notch. Great atmosphere friendly office manager who discussed pricing with the most professionalism. It was a joy spending my hard earned dollars here and I feel I definitely got a lot of value.Thank you ideal dental
My experience getting an exam and cleaning at Ideal Dental was amazing! The check-in process was seamless, the office was decorated nicely and very clean and it did not hurt that you can watch the delicious Cooking channel while laying in your chair! All of the staff were quick, gentle and very friendly. Dr. Nguyen was very comforting, thorough and informative. I also got the teeth whitening done and the results were instant and mind-blowing! I have definitely found my new dentist :)
I’ve never liked the dentist. So much so, that I’ve neglected to go to my check-ups for a little over eight years! Then I decided I needed to make a change, only problem is, which dentist to go to?? There’s so many, and like me, I settled on Ideal Dental @ Alamo Ranch for their high rating average, and let me tell you! It’s exactly as it seems. No finessing, no shortcuts, this place rocks.I’ve never felt more at home. Upon calling them, they say, “How can we make you smile today?”They are very caring and accommodating and Dr. Nguyen melted my fear of dentists away and went to work on what needed to be done.If you’ve been putting off the dentist like I have, come here, you’ll be glad you did. I’m glad to call this office MY HOME.100/5 Star recommend
I moved to Texas in the past year and was without a dentist for several months. I finally found Ideal Dental of Alamo Ranch and couldn’t have been more thrilled with the visit. Dr. Nguyen was very personable and efficient. It was entirely painless and I felt very comfortable in his care. Marion, the dental assistant was excellent as well and helped expedite the process. Annette at the front desk couldn’t have been nicer and quickly handled dealing with my insurance. I highly recommend Ideal Dental of Alamo Ranch to anyone new to the San Antonio area or looking for a switch!
This dentist is really my favorite dentist Ive ever had. The staff was warm and inviting, I had a major brain fart and left my mask behind in another vehicle so when I arrive, asking if a disposable could be provided wasnt a big deal. The xray tech was so nice and extremely gentle, but the dentist was superb. He made me feel confident in their services as well as reassuring me all is well concerning the wisdom tooth irritation in experiencing due to invisible aligners. I was recommended to see the oral surgeon and they were so helpful in scheduling a date that worked for me as well as helped me understand the costs of everything involved. Im definitely not going anywhere else when theyre close to home and so welcoming I wasnt nervous about anything while here.
I am so happy that I found my new dentist Dr. Nguyen. Coming from Germany I was really nervous to go to a new dentist. But let me tell you Dr. Nguyen and his staff are AMAZING ! They made my visit super comfortable and make me feel like I am back home. I highly recommend Ideal Dental !!
The dentist and staff were extremely friendly. I felt at ease and comfortable. They explained everything. I would definitely recommend this dental office to my family and friends.
Dr. Nguyen did an amazing job. I’ve had teeth problems for years and in one visit all of the pain was gone. I 100% recommend Dr. Nguyen and his staff for any Dental needs.
Marion and Dr. Nguyen we’re great during my whole treatment process today and cleaning. Took time and explained everything to me which made things so much more comfortable.
Ideal Dental! I would recommend to anybody who will listen! My whole experience was wonderful, the staff couldn’t be more friendly and Dr Nguyen was skillful and has so much patience. I was just so happy with my experience, Thank you Ideal!
I love everything about this dental office. They are highly professional and listen intently to your individual needs.
What a great experience! Not only did I get my dental check up and cleaning but I also got a free Braces consult. The staff here were friendly and very helpful. Dr. Nguyen and Dr. Frederick were both knowledgeable and answered all my questions.
I switched to Ideal Dental of Alamo Ranch over a year ago and wish I would have done it long before then! They are such a wonderful staff and always so friendly.
I was very pleased DR.NGUYEN and ANNETTE WHERE BOTH GREAT the whole staff was amazing the made my visit pleasant .WILL HIGHLY Recommend this office to anyone for their dental needs
Dr. Nguyen and his staff were very friendly and provided great customer service. We were in and out in 30 minutes for sealants and a filling for our sons chipped front tooth. My son is loving his smile again.
They were friendly, great, helpful, and made sure I got everything I needed taken care of all in one! They looked ahead and created a plan for what I needed. Truly amazing!
The best dental experience Ive ever had! Dr. Nguyen & Dental assistant Marrion were excellent, patient, & eased my dental anxiety.The front desk staff were welcoming, also.Definitely 10/10.
Absolutely best dentist I’ve ever been to! Amazing staff. The doctor was soooo nice and took time to thoroughly explain everything to me. Tv in the exam room!!!
So happy I decided to change dentists. The service and care I received at Ideal Dental exceeded my expectations. I highly recommend
I am terrified of the dentist but Dr. Nguyen and his staff are exceptional! His staff was understanding and his the doctor himself listened and made sure I was good 100% of the time. Keep going above and beyond, guys!
I have been in customer service my whole adult life, 66 yrs old, and there is none hands down, better, kinder, more professional and genuine than Ideal Dental! To begin with, they meet you at the door, with a warm smile and a greeting. Dr. Nguyen is so professional yet so kind and sincere...wanting the best smile for you but only at what you can afford, giving you options, from the lowest to highest in cost and in looks and performance. His assistant, Marion, has to be in your space for any procedure, but with an ease and comfort and a little humor...again very professional.Then the office manager, Annette, comes with all the options attached to your insurance best benefits again with no judgement, only encouraging you towards whats best for you and your pocketbook. To top it off they all came in an hour early, to fit me in and so I could go to bed early working nights. I chose to have 5 crowns and a root canal and am so happy with just the temporary! I feel like a family member that was treated with all the honor love and kindness possible. The decor, the T.V.s to watch in each bay, the perfectly followed Covid policies, to perfection.Sorry for such a lengthy review, but I am hoping you took the time to read and are as swayed as I am, that this IS the only place to have your dental needs met. Feeling blessed!
I called to get an appointment and they got me in same day which is amazing because I was in so much pain. I was seen right away and they took all the sanitary safety measures which I loved because not everyone does. My visit was quick and painless and they checked in with me along the way to make sure I was still comfortable. 10/10 recommend!!! Their staff team is absolutely amazing. Thanks guys.
My first visit to see Dr Nguyen for a scheduled cleaning & check-up. I was impressed by the hi tech & cleanliness of the clinic. Dr Nguyen was awesome, friendly and explained everything in detail. The staff was equally accommodating and very courteous. This will be my 1st choice for my next dental visit- thanks to the dr and all the staff. Update 3/2/21 My second visit was for some work on my fillings. I was in and out without delays & completely satisfied. Thank you to Dr Nguyen & staff
The Orthodontist here is amazing! 😀
The staff was absolutely amazing and friendly! It was my first time here and they made a great impression and I have no doubt that this is where I will continue to come!
The doctor and his staff are great! Theyve helped to improve the quality of my teeth and therefore my health.
Annette is amazing. The second i first asked a question about getting my teeth fix with no hesitation she set me up an appointment then second of all she work out a plan to fit my needs and financial flexibility to get my teeth fixed and on top of that gave me super huge discounts. Hey everyone that looks at these reviews go to Ideal Dental in Alamo Ranch. Its well worth it. I drive 30 minutes from home to get my teeth worked on.
Great customer service at the front desk, from the dentist, and the hygienist - I will definitely be continuing all of my dental work here. :)
Very friendly staff. Clean facility. I had a very good experience with them.
My first visit here and he is one of the best dentist I have ever had.
Very impressed with the speed and professionalism....a very friendly staff that made my 1st visit with them into a great experience...
Dr. Nguyen and the staff at Ideal Dental of Alamo Ranch provided me with great care. Annette (O.M.) called back quickly and scheduled me in during the winter storm as I needed emergency dental work. Highly recommend their services!
I cant say enough good things. Dr. Nguyen is so kind and knowledgeable. He took the time to go through everything with me and answer all of my questions..this was my first deep cleaning and first fillings and I had lots of question! He was patient and never condescending and has great bedside manner. During the procedure he took the time to make sure I was numb and comfortable and let me know every step of the way what was going on. The staff was also very kind and took the time to explain insurance and costs to me. I highly recommend this office and Dr. Nguyen!!
What a wonderful place! The doctor and staff were awesome, so welcoming and friendly. Would highly recommend!
I am a person who is terrified of Dentist. I did my research and decided to give this place a shot. I could not be MORE then happy with the outcome. Dr. Nguyen was the best and so engaging and welcoming. From beginning to end they walked me through everything. Covid safe and secure. Clean and respectful, SUPER friendly and nice. Definitely will be going again and referring to friends!
Amazing office, ladies at front desk very nice. Dr Nguyen has a GREAT chair side manner and their billing person Annette very knowledgeable, broke down everything for me. Overall everyone in the office made me feel comfortable, Great practice. Would definitely recommend to others!!
Such a great environment Dr.Nguyen and his assistant Marion we super friendly and very informative. I felt very comfortable and I will definitely be recommending to family and friends.
Amazing service, everyone was nice and professional. Definitely recommend this place.
Bert friendly, amazing staff, very welcoming
First the staff were all welcoming. No catty attitudes like you find in some places. So humble, welcoming and warm. I have never felt so comfortable in a office and there was no long wait times. I got all my questions answered, found out more, and was better educated. He didn’t make things seem worse than they were and double checked my concerns. Didn’t just swoop in and have his team do the rest. He took his time and spent time to talk to me. No rushing. I will be going back for years to come! Aside from knowledgeable he was friendly and you can tell he is genuinely a good person . For treatment I was given all options and shown all plans and discounts available . Anything I asked they were more than accommodating and willing to educate me ! Did I mention how comfortable I felt? They truly are a great staff. No less even questions after my appointment the staff was there to answer them for me and didn’t try to get rid of me. Absolutely no rush. They as well take all covid 19 precautions and provided me with a new mask when I had asked for one. Truly great people and I couldn’t recommend a different office . This is how dental care should be. I truly thank him and his staff for having me as their patient. This is not a dentist that will take you for all you are worth. He will take care of you and so will his staff. Don’t delay book with them today . They also have coupons available for your first exam and x-rays.
Staff is very polite and professional, they have a credit option that helps you pay in payments which is great especially if your not able to pay the full amount at once.
Staff was very nice and also ensured safety measures were followed. Each person greeted me by name and made me feel comfortable. Dr. Nguyen explained everything clearly so I knew exactly what was going to happen. I highly recommend this dental office!
Dr.Nguyen and his assistant Rosie did an AMAZING job on some fillings and crowns I needed. Very professional and gentle. Dr.Nguyen also fixed a filling I had done in Mexico that was not done correctly. Very satisfied with the work they did on me and will definitely be going back in the future if I ever need anything else done!
Fantastic dentist! The entire staff is friendly, thorough and patient! Dr Nguyen is awesome. Very professional and down to earth. I highly recommend Dr Nguyen and his staff!!
I had been to the same dentist for over 15 years, but changed it up this time. I had a great experience. Dr. Nguyen was super cool, put me at ease, and had me in an out quickly. I will be back! Thanks.
Dr. Nguyen and his team were very welcoming which is a plus for me. Dr. Nguyen is very personable and explains best needs for your teeth. Even during the process of getting fillings, and my sensitivity, he remained very kind and made me more comfortable. I would definitely recommend this office.
Utmost professionalism and great, effective work!
I was frustrated with the long wait today at my dentist visit!! I had spent 50 minutes waiting to be seen l! I believe in respecting each others valuable time.Hope the wait time gets better in future
Everyone is super nice at Ideal Dental... to start with, the whole clinic is very clean, and today, they cared for all of my needs to have a pain-free molar extraction, if thats possible, and it was... kudos to Dr Nguyen, and his staff, whom made me trust a dentists office again... theyre awesome, and I would recommend them to anyone!!! 👍😊👍
Dr and staff were all sweet and I was able to get in quick without having to wait long. Thank you Annette for getting me in today. Thank you Dr for the great game show conversation and not trying to nickel and dime me 😂. I will bring my daughters and husband next week! See yall soon!!!
Oh my gosh!! We LOVE Dr. Nguyen and the whole staff at Ideal Dental. I felt like Dr. Nguyen took his time, explained everything, and made our visit super comfortable and easy. Wonderful experience. Highly recommend Ideal Dental of Alamo Ranch!
Great experience! everyone was kind, helpful, and very clean especially during covid. Definitely going to continue to come here for all my dental needs.
I’ve been there twice and they were on time on both occasions. Very friendly staff and Dr Nguyen is awesome.
As a 55 year old man, Ive been to several dentists in my life. Ive had both good and bad experiences as you might imagine. Ive never written a review for any dental office before but I felt compelled to share my experience with this particular office. Dr Nguyen was extremely attentive and thorough and made me feel very comfortable. While I was waiting I overheard him talking to a young boy on his level and I could hear the comfort in both his and his parents voices. If I could give this office 6 stars I would, Dr Nguyen and his staff ( in particularly Annette) are second to none!
Dr. Nguyen & his staff are very nice! Usually dentist appointments freak me out but I felt very taken care of there. I definitely recommend this place!! I will be going back :-)