Ideal dental is the best!. No forced treatment plan. X-ray and ordinary cleaning done within few minutes.
Love the atmosphere very clean and pleasant. The doctor and dental assistant were so kind and efficient and made me feel welcome! Front desk was not as helpful but for sure would come back :)!
Ideal Dental is amazing. The whole staff was efficient,Thorough, and friendly. Stephanie was so gentle, and professional. She did a great job. She gave me water, and had a friendly conversation that put me at ease in the dentist chair. Her little giggle was sweet as she listened to me. The dentist was professional, gentle, and answered all my questions. He was not pushy at all. He did a great job cleaning my teeth, and filling my cavity. He didn’t hurt me at all. He was so quick. I highly recommend this practice. I will be going back in December for my next visit. Way to go Ideal Dental.
I had an amazing experience with Ideal. At first I was scared to try a new dentist thankfully from the beginning I was greeted with happy people who welcomed me and made me feel comfortable with my choice. Sonia was very friendly, attentive, warm and caring. For a quick minute I was concerned about Dr. Shumer because he seemed dry, not talkative, but after a while he became friendlier and caring. The best part is they are open on Saturdays. I will be getting my braces in a week and am super excited to continue visiting this office. I highly recommend Ideal Dental.
What a GREAT experience we had!! Dr. Chris S is so calm with his patients, and takes his time to make sure everything is done to perfection. The staff is very welcoming and makes you feel right at home. Always in a great mood and with a smile. Would recommend 100%.
The front desk people were super nice, and everything inside was clean and very neat!The dentist was so friendly and he really explained everything in detail. Overall my experience with Ideal Dental is 10/10 (:
I LOVE this office! Stephanie and Maria are super welcoming in the front, made me feel right at home. Dr. Schuchart was a very compassionate and caring dentist! Very gentle and pain free appointment. The assistants were very friendly and attentive to my needs. Would give it a 10 star if I could! Will be recommending to all my friends and family.
I have been with Ideal Dental for a few years. My past experiences overall were positive. However, it changed when I went there for an appointment recently. My appointment was at 10am and I got there 10minutes earlier as they suggested. The doctors were busy and I was kept waiting, so the routine teeth cleaning took about 80 minutes. Afterwards, I was told that I missed a previous appointment and need pay a $50 penalty. They said that they called me and left a message. So check your answer machine frequently to make sure that you dont miss an important message from Ideal Dental. Otherwise it will cost you $50.
My first time here and i loved it the staff was so nice and welcoming!
Great experience. My sister and I came in as new patients and they were able to book us an appointment almost immediately. The appointment itself was quick and the staff were very friendly the whole time.
I know that going to the dentist is scary. the staff are extremely nice, make you feel comfortable every step that they take they communicate what they are doing, or what is needed. I would recommend Ideal Dental to everyone.
Not a good experience with wisdom teeth removal originally. But the surgeon called me personally and discussed my concerns and clarified things. Very thoughtful staff, especially the surgeon who seems to really care about his patients.
Just got my wisdom teeth pulled today and have 0 complaints. The staff was lovely and I have little to no swelling. Would definitely recommend Dr. Nagella!
I must say this is the BEST,cleanest,friendliest very update in their equipment dentist office I have been to in my whole life!! They were so kind in to take their time and thoroughly explain my dental options with me as well as the cosmetic work I had done at my appointment came out AMAZING!!!!PLEASE consider here for the only dentist office you will need and trust me if you live far they are worth the drive!! A+!!
Great place for regularly scheduled dentist visits. They keep the calendar so you don’t have to. Sonia at the roadrunner location is a hoot! She’s wonderful. Quick and easy process.
Didnt even wait till the area was numb before the tooth was pulled. No bed side manner from the oral surgeon or the tech. The office staff was great though.
I am 26 weeks pregnant and Dr. Schuchart and his assistants made me feel comfortable and we’re able to take 3D pictures of my teeth without getting an X-ray. My cleaning was quick and easy and I was out of there in no time. Friendly staff, great place!
Amazing! Saw me and did all the procedures in the same day! Love their patience and professionalism. Definitely come here!
The dentist and his entire staff are all very efficient and the treatment is outstanding. I highly recommended it!!
They were very professional and caring. They provided detail information and very clear on the procedure I needed. They also showed me several financing options that I could afford. I’m so happy to have chosen My Ideal Dental!! 👍
Awesome customer service and great people and the doctor was very helpful and explain everything in detail and office is very clean as well great place.
Dentist and staff were very nice and welcoming. It’s a small cozy place so not many patients in at once or in the waiting room so felt like a good distance from people. Great COVID precautions. (Vanessa Gómez)
Very friendly people! They take the time to explain everything. Very happy going there
Customer and bedside manner was excellent. Now enjoy going to the dentist because of everyone at this office.
Great experience! The first time I’ve been to a dentist in 6 years, and I scheduled a cleaning, and decided to get Invisalign as well because of their prices. The staff and doctor are also very friendly!
Ideal Dental of Road Runner is great. The entire office staff is very nice and helpful. The dental hygienist was great and made me feel very comfortable. Dr Schuchart is such a nice guy and is very thorough. I had a really bad tooth, that I thought could never be pulled and Dr Schuchart extracted it and he made the procedure painless. So, I came back and learned I needed two root canals and two crowns and had both done in the same day. I used to hate going to the dentist, so I have reaped the problems from not going to the dentist for years. However, I love this dentist and the office and I know they are going to help me restore things I’ve neglected for so long. 5 stars easily
Great service, nice people, super fast and you will never feel pressure on doing extra dental services for the money.
Great service by Dr. Schuchart! Awesomeness with today’s exam and dental care, he did a great job! Will give him a 5 star ⭐️ of service rating!!
Very courteous, quick, safe, clean process. In and out without waiting. Highly recommend the place.
Ideal dental is super informative and are very welcoming. The dentist went through everything very thoroughly. Explained what was happening with each step. Thank you so much!
Our visit at ideal dental was great! They are taking excellent precautions in regards to covid safety. They were clean, polite, friendly, and personable. They also have locations all over which works well for me. It was a great experience and much closer to home. We will definitely be returning.
I was really nervous about my daughter getting her wisdom teeth out. The oral surgeon and all the staff were amazing, so kind and gave us peace of mind . Thank you so much Ideal Dental!Warm regards and Merry Christmas & Happy New Year!from the Loudres & Kelly family!
Very nice, thoroughly answered all questions. Also, felt safe with Covid measures they have in place.
I have been a patient here more than two years now. The staff are very nice and caring.
Excellent customer service. Thorough examination and cleaning.
Very satisfied with my 1st visit. Staff was really nice and offered me great prices due to not being insured. Will return!
Everyone is very friendly, professional and really put me at ease for a procedure I was initially very nervous about.
Great dental facility associates really friendly .DR.CHRIS SCHUCHART...is caring, gentle,and is a great dentist. Will recommend to family and friends and to anyone needing dental work.
Great service. Only one other person in waiting room, hand sanitizers available, tv to help pass the time. People are great. Got a nice walk through what the procedures were gonna be taking place, as well as plan for future visits.
The was very friendly and knowledgeable. They answered all my questions and provided good services. I will likely return.
Staff is always so welcoming and sweet! Place is nice and clean. They did a wonderful job at making sure I felt in good hands by their awesome health and safety measures for Covid-19! Will always remain loyal here. Thanks y’all!Best,One happy customer 🙂
Great customer service! Was in and out of there. At other dental offices I’ve waited hours before they even came to get me to take my X-rays of my teeth. Not here! Right when it was tome for my appointment they called me back and did what they needed to do! Highly recommend!
The best dentist office! Amazing staff, always very nice, gentle, and great service. I highly recommend this location!
Dental experience was superb. The office conducted a thorough COVID 19 screening process and the entire staff was very professional. Not only did the Dentist provide a very thorough experience, he provided insight like no other Dentist about my teeth. Would highly recommend this Dental office for anyone!
Great office! The ladies at the front were so nice and welcoming. Definitely found my new dentist.
Very professional Dentist and staff! Caring, timely and operating under Covid guidelines with state of the art equipment!!! I recommend you make this your friendly neighborhood dental office!!
Their got the name Ideal Dental for a reason. Theyre awesome (and ideal ofc).
Going to the dentist is not my idea of a fun day, but they make it quick and painless.
(New Patient) Great experience! Friendly, efficient and felt so safe for being asked to wash my hands inside and fill out paperwork outside!!!...Yet another great visit even better than the last... very informative and great staff!!!
Been going here for years and can say W ease n confidence they do a really good job here. Everyone’s super nice and patient and especially during this time is was comforting to see them take precautions for everything along with keeping the visit quick-no long waits.
Friendly staff and great service!! Definitely recommended!!
Great place! Great customer service. They help u with payment plans when you are on a budget. My dentist was nice and professional. I would highly recommend.
I havent been to a dentist in 15 years or more..Ideal did a phenomenal job and they are fast courteous and very professional. I have already referred them to a friend of mines.
Went in as a new patient and was very happy with the receptionist and dental assistants/dentist himself! They were all very nice and took the time to answer any questions I had regarding payment/procedures.
Friendly staff, professional and caring.Treated my problem quickly and thoroughly, answered my questions and I was very Satisfied with the result of my treatment. Work was done at a fair price and explained to my satisfaction.I would highly recommend this dental group.
Ideal Dental has been great for my family! Heather, the Office Manager, is extremely friendly and always willing to go the extra mile to take care of all of us! The staff is very pleasant and the office is well-maintained. I highly recommend Ideal dental for anyone in the San Antonio in Helotes area.
Great experience and received top quality care by professionals, thanks to everyone
Always a great experience with Ideal Dental no matter what office. It’s very clean and they’re going out of their way to keep the patients safe.
As a new patient I experienced great customer service and would recommend Ideal Dental to anyone.The entire staff was friendly and welcomed me with open arms.Very organized staff.Thumbs up to Ideal Dental Road Runner!
Ideal Dental of Roadrunner provides exceptional service from the receptionist to the doc! I highly recommend this location for your dental needs.
Came in for a broken filling. COVID limited the number of people, but the Doctor got it done. Best filling experience ever. I fell to sleep multiple times.
Nice and Friendly service, the hygienist and the dentist were very informative
Ideal Dental is the Ideal place to go. Permanent crowns came in and was in and out in no time. Great Customer service from the Dentist to the staff.
Fast and cheap, but everyone seems a little overworked maybe, idk just exhausted unable to give that 5 star customer service experience? Was decent, I’ve been to worse
Friendly staff, fair pricing. They give you options and willing to work with you.
Great experience. Dr. Schuchart was very gentle, and the staff and assistants were very friendly.
I’m very happy with my experience at Ideal Dental, the staff is friendly. The doctor is very kind and my procedure was pain free and fast.
Fast,kind,and excellent services they made the process easy
I went here today and have had a great experience so far. I would recommend this place to all my friends. The staff and Dr Schuchart are amazing and professional. They explained everything carefully and informed me of any charges expected beforehand.
Staff was polite and quick with getting my patient information transferred from another location. The doctor was very calm and professional. I’m glad this is my new location :-)
Great quick service!
Every body was awesome. In and out in 30 min
Havent been to the dentist in years. Great experience in taking care of a molar. There was no anxiety at all.
Excellent experience and service! ⭐⭐⭐⭐⭐
Thank you so much for taking care of my mother. Dr and his staff were amazing. I will definitely be bringing my entire family to this location. I have never been to a dentist who was so patient and thorough. They explained my mothers procedure in a way we could both understand and made it so we understood every step of the way. If you want an office that cares you should come here.Thank you again for EVERYTHING!!!Mary and John M.
Always happy with the work we have done here...thank you.
By far the best dentist I’ve ever been to! Everything is explained to you on a screen with all the images and x rays taken upon arrival! The whole staff from the assistants to the dentist are all respectable and polite! Very cautious of when your hurting during any operation! Relieves dentist phobia knowing they are gentle. Definitely won’t be my last time😁
Absolutely loved Ideal Dental! When I walked in I was greeted by Melissa who was super friendly and I had a nice time talking with her. I ended up having to get some fillings by Dr. Mills and and John. Dr. Mills updated me the entire time about what he was doing and made sure I was comfortable as well. Melissa also made me aware of some services that I would be able to get because of the fillings, which was super awesome and she also double checked my insurance to see if it would cover a night guard, they went above and beyond at Ideal Dental. I even received a voice mail front Dr. Mills later that night to see how I was doing after getting the procedure. Looking forward to my next appointment there.
Awesome experience! I went in only to schedule a consult as a new patient, but was able to be seen right away for what I needed to be done. The staff was very nice and made it comfortable for me. Dr. Mills was very helpful and answered all of my questions. He even called me personally the very next morning to make sure I was doing well after my procedure. I still have more work that needs to be done. Will def be returning to this office.
Excellent customer service and great dentists!!!
Dr. Mills is an excellent Dentist. I have had several family members that have been treated by him and have commented he is the best Dentist they have ever been to. His care is gentle, pain free (even the injections) and the results are outstanding. He is also a very competent, teaching source in how to care for your overall dental health. Would recommend him highly to any individual who would need dental care. Thank you, Dr. Mills, for taking care of my family. Thank you Ideal Dental for bringing his services to us.
Really quick despite the extra CoVid precautions.Seemed super knowledgable but best of all didnt seem like they were pushing any unnecessary treatments.
I have always been a little scared to come to the dentist. But Dr Mills made me feel better about coming. He was very educational. Which helped. I didnt have insurance, but they offered a great in house discount plan called metro care, helped with the dental work that I needed. I was also able to get my wisdom removed in the office, did not have to be referred out. All in all its a good place to be! Warm friendly smiles and professionalism!
My fiance and I came to Ideal Dental for a simple cleaning. We were taken to the back quickly and the staff is very friendly. They offer free whitening for life and inform you of charges (if any) throughout your appointment. This the best staff Ive come across. They really go above and beyond for you. The dentist was great too! Highly recommend this dentist office!
Easy appointment for my Invisalign braces and affordable! Great staff
After years of unique experiences with dental offices; I can honestly say this was by far my best experience. The staff here is wonderful. They have demonstrated genuine kindness, generosity and care at every visit and always greeted by name. They make me feel comfortable and excited about my oral health!!! A great place.
I love the staff they are funny and very nice up front. In the back they answer all my questions and make me feel at ease. I also enjoy their ability to explain things in a way I understand. I have been to multiple ideal dental locations and have never been disappointed!
Love the new doctor here at Ideal Dental! Dr Long is very informative and really broke down the dental terminology for me. Everyone was super nice and they verified my insurance with no issues at all! They are even premier providers for my insurance, making it so I get a large discount on top of what my insurance will cover, making things very affordable for me! Will be recommending my family and friends to dr long and her excellent team!
Nice spot, friendly staff!
I had very good experience everyone was very professional and helpful
The whole experience with Ideal Dental was awesome! Jennifer and Dr. Mills were so sweet and thorough. I really appreciated the level of comfortability and atmosphere of place. I would definitely recommend this place to a friend or family member. Definitely made my smile brighter and healthier along with giving tips and advice for at home dental care. Thank you so much!
I’m so thankful for the team here at ideal dental of road runner. They’re not only helping me with teeth that I needed fixing but Also helping my whole family with feeling better about our smiles and our overall dental health. Always a welcoming and comfortable environment
Always friendly, helpful and good service!
Great Staff. Heather at front desk, Technician Jennifer and Dr. Long were very helpful to get me scheduled within 2 days, and take care of my severe tooth pain with TLC all in 1 visit (WOOHOO). Best dentist Ive been to, ever... and Ive had many experiences in and out of the military. Thank you very much. Cant wait to bring my family in very soon.
I went in for my dental cleaning today. I had scheduled last week and was told that they had confirmed my insurance and that everything was good to go. When I got there, I was taken into an exam room and the assistant started taking radiographs. When she had almost finished, the receptionist came in and told my insurance had expired. I told her that it hadnt. Instead of offering to call again, she told me to contact my HR department at my work. I had to call my insurance company, spend 15 minutes on hold, then give the receptionist my phone so that she could talk to them, in order to prove that my insurance had not expired. The whole experience was humiliating for me and extremely unprofessional on their part. I have never had this experience anywhere else. Even though the dental assistant and dentist were great, I will likely not be returning based on this experience.
Awesome staff! Informative and friendly
I had heard on the radio that with my insurance Ideal Dental did teeth whitening at no cost to the patient. They were able to see me just a few days after I first called them, and by the time I walked out of there I had whiter teeth and didnt have to pay a dime.Their staff was incredibly friendly and accommodating. I was offered water while I waited for the doctor and a blanket while I was letting the whitening treatment process.My encounter with the doctor was pleasant and he gave me the news that I didnt want to hear -- I need to have wisdom teeth removed :( I will be using their referral for an oral surgeon.I cant say Im excited to go back because, well, no one likes going to the dentist, BUT I will return to this office...next week for a filling, to be exact 😩
Dr. Schuchart is the very best !! He made the process of getting a root canal virtually pain free. He took great care to ensure the experience was as pleasant as possible. The billing process was super easy and very very fair pricing. Everyone in the office is super friendly and helpful. They have some appointment times on Saturday which is nice if you are working. I had pain during the night and before the office was opened I received a phone call and 2 emails offering immediate assistance. Dr. Schuchart takes his time and you never feel he is rushing to get to the next patient. You can tell everyone at the office is working to make sure you have a great experience. Helpful, Friendly, Kind, patient, knowledgeable dentist - Dr. Schuchart, fair pricing, able to schedule appointments quickly and excellent after hours help for emergency pain. I am happy I switched to this office.
Started going to this place recently and I have to say that the dentist and staff here are very caring and professional. The dentist answers any of my concerns and I feel as if I have received quality treatment from her. Will definitely continue to go here!
If I could choose a 100 stars I totally would. This was my first time at the dentist EVER because I have such a phobia of the dentist. Great doctor and excellent staff. They made me feel extremely comfortable and very welcome. Being military its hard to have to start out with new doctors but he is definitely the best choice here in San Antonio!