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Hildebrand Family Dental Care, P.A.
1001 W Hildebrand Ave, San Antonio, TX 78201, United States
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Hildebrand Family Dental Care, P.A.

Comments
Vi
Review №1

Victor is a great guy. Cleans your teeth and makes them look so fresh and so clean. Front office lady is real friendly. Dentist are real pros and take steps to make your smile look great.

Ad
Review №2

The staff is very professional and show they care. The conversations we had prior to treatment helped my kids feel very comfortable. I would definitely recommend Hildebrand Family Dental to anyone. Thank you for all that you do!

Ma
Review №3

Surprise bills when you walk in on unauthorized services The dentist always trying to give me costly crowns like I need a whole new mouth when, in actuality, I take very good care off my teeth.. Dentist doesnt read my chart to know about my history and the staff at front desk talks over you and are obviously trained blood suckers, charging before the services. SORRY, Victor, the cleanings are awesome but Im not coming back.

Ja
Review №4

Disappointed would be an understatement. I was going to try to ignore it and move on until I recieved a phone call yesterday about an appointment a month and a half away that needed to be rescheduled. That’s after almost 2 months of silence on a botched crown. No acknowledgement. No apology. Irene is just the absolute worst manager. Teeth are expensive even with insurance, don’t give your money to this place, they really could not care less about their patients.

Le
Review №5

Excellent care. Parking, communication, services, prices, friendly, hours available, all superior to any dental clinic I have ever visited.

Ja
Review №6

I was pleased with dr. Kassim, however I was put in a room that was exceptionally cold. When I told them I was cold the temp was adjusted. Kudos for that. Because of staff shortage I did not get a dental assistant: the girl did not know what to do and it was an unpleasant experience: gagging because she did not know how to suction. In addition she was not groomed properly and three times she tossed her long hair in my face. This totally was unacceptable. Dr Kassim explained it was because she was helping out and they were so grateful for her stepping in. As a patient I was not grateful and had I been told ahead time I would have rescheduled.I will return but I will expect competent staff and I will ask before work is begun. I have no intention of putting up with incompetence again. I have excellent experience prior to this visit .

Al
Review №7

Everyone was incredibly nice, and they were very thorough about what they were doing, what I might need to pay etc. Also Victor was amazing. I guess I have really sensitive gums, and he was patient and informative with me. And very funny lol Definitely coming back!

Je
Review №8

My experience was great thanks to all the staff : Dr. Kassim is very friendly and knowledgeable along with all the other friendly and caring staff : Victor, Debbie, Vanessa, and Cindy. I would recommend them 100% for dental care .

Le
Review №9

Highly recommend this office, staff is very friendly, they answered all my questions and my cleaning was perfect!

Cr
Review №10

This is The Best dental office that I have Ever been to! (The prices are the best I have ever seen too! Seriously!)Honestly, this team is amazing. This clinic is fantastic, their manner with patients is amazing. Everyone here is so kind and helpful!!! Dr Diaz is quick, efficient and knowledgeable! Juan the Dental Assistant is so incredibly nice! He does a great job putting you at ease as well as explaining and answering questions.I have had bad medical experiences in the past but this office is the picture of excellence! From Brittney the office manager to the dentist - every part of my visit was a truly good experience. Thank you all very much! Thank you! I would (and will) recommend this clinic to friends and family!

Ba
Review №11

The best cleaning ever by Victor Rodriguez. Britney and front desk staff were so very welcoming. Looking forward to my next visit. Overall a great experience for a dentist appt.

Mi
Review №12

I can’t stop looking at my teeth! Victor cleaned my teeth so well, they look like I had them professionally whitened. I’m so appreciative! And I’m making appointments for my whole family.

Mr
Review №13

Linda helped making my treatment affordable. Amanda and Linda are so friendly and caring.This office really cares about their patients and the community. They are having a school supply drive to help children which is amazing.I Love this Dental Office.

al
Review №14

My experience from start to finish was amazing! The minute I walked in the front office greeted me with a smile, they got me back to get my exam and xrays very quick.. the assistant and Dr were great and did an exam and told me everything going on, they also made sure I had no worries or concerns. Victor was very thorough on my cleaning.. hands down best cleaning I’ve ever had.. I will definitely recommend this dental office to my friends & family!

Am
Review №15

The entire staff was friendly and easy to work with. Our 4 y/o loved her dentist visit. We were recommended to this dentist by a co-worker and will definitely be coming back for any future work.

Be
Review №16

Getting a refund from this place is a nightmare. Very disorganized. My refund is over 2 years old now still trying to get my refund. Very dissatisfied with the handling of my refund.

Li
Review №17

I really love this dental office. I called to make a new patient appointment, spoke with Linda and she took all my insurance information and scheduled a prefect appointment for me. She was wonderful and when I came to my appointment Linda greeted me with a warm friendly smile. Dr Diaz and Victor were also great! I will recommend this dental office to anyone looking for a dentist. Thank you for everything 😁

Ro
Review №18

This is a fabulous dental office. I took my 22 mo daughter there for her first dental appt and Dr Shiva was so great with her. Very patient and took her time. I went myself a few weeks prior for a cleaning and some dental work and was very happy with the procedures. The staff is friendly and thorough. It’s very reasonably priced and you can make payments if needed. I highly recommend Hildebrand Family Dental Care.

Ma
Review №19

Horrible way at setting appointments. I received a text message confirming my appoinment for the next day, I called them to confirm. I show up the next day, and I was told there wad a mistake, my sons appoinment wasnt for another week or so. The girl at the window apologizes for her coworkers mistake and tells me she does it often. I had to miss work to go to this appoinment only to receive this nonsense. I later speak to Brittney, the woman who initially text me and she tells me she can show me the text messages that were sent. Seriously??? Is she in elementary??? Her behavior was confrontational and unprofessional. I told her no need to be unprofessional to discuss that, and send my sons xrays to another dentist. Of your interested in going this place? I wouldnt recommend it. Theyre not precise

Ga
Review №20

My boyfriend called to make appointments for me and him today and Linda was so friendly and nice. She verified both of our insurance while on the phone and made our appointments. We can’t wait to meet her in person. If she was this nice the rest of people will probably be nice too

Me
Review №21

My daughter had some anxiety before todays visit. Her hygienist was amazing in keeping her laughing and smiling throughout the entire procedure and check up. You guys not only keep her smile looking beautiful, but you take away her fears and nerves and give her something to smile about while there. I cannot thank you enough for that. I hope to stay with you all for life!!

Ra
Review №22

This office is great! I called to schedule an appointment and was able to be seen the same day,. They verified my insurance quickly and I got exam, cleaning and some filling done all in the same day. Thank you Linda, Juan, Victor and Dr Diaz for everything.

Do
Review №23

I give each staff member a 5 star rating. High five to Dr Diaz, Debbie, Juan, Brittney, and Victor. Their care toward me and other patients is the best.

J
Review №24

Juan and Debbie were very helpful. Linda got me scheduled and explained my treatment plan so I could get my stuff done. Great dental office.

Ca
Review №25

This office is so convenient for me and is so helpful. I really appreciate Linda for getting me scheduled so fast and Debbie and Juan for helping with my bridge. Dr Diaz is great too.

Ve
Review №26

Office manager (Linda) is awesome and so very friendly. I enjoyed talking with her. The dental office is so cute and everyone was so helpful.

ma
Review №27

Hygienist Victor provided the best teeth cleaning in my 40 yrs. He was extremely thorough and friendly. He also explained procedures and answered questions in an honest and resourceful manner. And the other staff member involved (Juan) was very friendly and patient. I look forward to returning for other services.

Na
Review №28

Best dental care in San Antonio!! My kids love the staff and always look forward to going back!! Im so bummed that my insurance changed and we cant see them anymore. Thank you guys for being so friendly,honest and awesome!!!

Ir
Review №29

Great team. Nice atmosphere. Convenient location. Delia is great at explaining my treatment. Thanks to Dr. Diaz and Debbie for making me smile.

Ca
Review №30

I bring my family over at this location for the friendly environment and great dental cleanings. Victor did a great job with my boys. Thank you again (:

Ve
Review №31

They are awesome very friendly. Dr. Diaz @ Debbie, Delia, Juan, Victor@Ohleslie are very caring an understanding to our needs ... Will always come here. I bring all my family here cause they are #1 in my book 👍👍keep up the great job...

Th
Review №32

They told me that my tooth whitening would be cover by my insurance knowing that this isn’t a usual practice by dental insurers. Victor is awesome.

Jr
Review №33

New patient and very pleased with the service and the outstanding staff. Amanda at the front desk was very professional. Juan very friendly and let you know each if the steps in your visit. Victor REALLY works that cleaning but makes sure you are ok and cares about having healthy teeth. He likes his job to much..lol Everone I encounted during my visits have been friendly, caring and professional. I have found a new dentist and will be coming back.

Ab
Review №34

Great team here, real friendly and minimal pain. Great work!

Ki
Review №35

I highly recommend Hildebrand Family Dental Care. The staff here is amazing. They are so sweet and always go out of their way to make your dental experience excellent. Absolutely love it!

Ma
Review №36

I called and got a same day appointment. I was completely nervous going in, but that all went away when I met the staff. Dr. Diaz explained everything clearly and I was in no pain what so ever when she worked on my teeth. I also got a deep cleaning on my teeth and the nurse was very gentle and had me laughing. I will definitely be referring my family and friends to them

Ka
Review №37

Absolutely love this dental office. The staff is wonderful! They are all very friendly and courteous. They have a great team. Dr. Diaz, Juan, Debbie, Delia, Victor, and Ohleslie are very professional and truly care about their patients. They make sure their patients are truly satisfied with their visit, making their experience a positive one. Thank you!!

Ma
Review №38

Great people. Definitely making them my go to for dental care.

Jo
Review №39

Very professional and welcoming place to go get your dental work done. My experience here was great the staff Juan, Debbie, Delia, Victor, and Dr.Diaz were very kind and helpful throughout my wisdom tooth removal.

Si
Review №40

Awesome team, my son has been Dr. Diaz patient for almost seven years. Since the first visit we had there he was only six years old, he loved it there, and is always looking forward for his next visit.

Ca
Review №41

I have been going to this office for over 5 years now! Truly compassionate and understanding staff! I wouldnt trust any other dental office with my mouth!! Excellent in every way. Working for United Healthcare Dental Insurance I hear the horror stories of other dental offices. Im so glad I found the best Dental office in San Antonio! !

Li
Review №42

The staff here is Awsome and so sweet ! They really care about there patients and take time with them Victor is so Awsome with cleaning and showing my little one great tips on brushing 😃 I wouldnt go anywhere else

me
Review №43

Youre in great dental hands with this staff. No long waits, competent, caring, and personable staff. They educated us every step of the way for my sons braces. Thank you Dr., Diaz, Dr. Garza, Dahlia, Debbie, Victor, Yolanda, Laura, and Olhelsire.

Va
Review №44

Great family dental care Dr. Diaz and her staff Delia,Debbie Victor, Juan and Ohleslie are all very nice and helpful. Love my neighborhood family dental care.....see you all in 6 months😊

Mo
Review №45

Called to make an appointment and got an answering machine. Spoke to Angelica via chat to get an appointment and was told the scheduler would reach out to me. Never received a call. Ill take my business elsewhere.

Sy
Review №46

Got blessed me today with my Beautiful and Awesome smile..created by these Wonderful people, Dr Diaz, Juan, Victor, Debbie, Delia & Olheslie..love the friendly & caring atmosphere these people bring, fast service too. Thanks a bunch you guys! Blessings to yall. :D

Ma
Review №47

Best dental care I have ever received. Everyone was friendly, and genuinely cared.

Ga
Review №48

The staff made me feel comfortable and did a wonderful job. My teeth are Happy! Juan, Victor, Onleslie, Debbie, Delia and Dr. Diaz Thank you! 😁

ad
Review №49

Juan and the staff gave me amazing service, took me in fast and did a great job on my cleaning. Very satisfied and will return here from on.

Ab
Review №50

Well done

mi
Review №51

Excellent staff (Delia, Debbie, Juan, Victor, and Ohleslie) the dentist are great (Dr. Diaz, Dr. Garza). They are an excellent team and always make mine and my daughters visit more comfortable.

Ja
Review №52

The dentist and hygienist were amazingly kind and accommodating. Highly recommend them :)

Ch
Review №53

Ive been going here for years.....my son david that is 2 years old loves the staff here. They each greet you with a smile, they are very understanding people who care only about meeting your expectations and making your experience a comfortable one. Some staff members I know so well now because of office visits such as, Debbie, Delia, Oleslie, Victor, Dr.Diaz, and Juan; the environment in the work place is very children friendly. The staff here really know how to work with kids of all types and all ages. I highly recommend Hildebrand Family Dental Care to everyone including family and friends.

Ca
Review №54

I really enjoyed my visit my daughter needed work done and the ladies here were very nice and patient with her.

Ja
Review №55

This place was awesome! Victor cleaned my teeth and did an outstanding job!

Hd
Review №56

Dr.Diaz, Delia, Debbie, Juan, Victor and Oleslie There So Peachy...I always love coming to Hildebrand Family Dental they always greet me with a smile and make me feel comfortable as possible when getting my teeth checked up on and cleaned they all have a awsome atmosphere. Ive been coming here for years there just Great!, Energinct! People and I would recommend anyone to come here to get there teeth put back in place.

ca
Review №57

I took my daughter Alyssa for a cleaning and x-rays the staff took very good care of her from the beginning with delia from there to juan,victor, dr diaz,debbie, and leslie they were all awesome. Awesome staff my kids enjoy there visits Thank you!

Va
Review №58

WORST DENTAL EXPERIENCE OF MY LIFE! Truly hurtful and rude Dr. Claudia Diaz. After waiting in the waiting room for an hour and a half and after voicing my concerns, Dr. Diaz brutally continued her treatment. Two days of pain and swelling later I was forced to go to another Dentist for emergency adjustments. What should have been a simple procedure turned into 2 days full of pain and regret. Only chose one star because there was not an option for no stars at all. Never going back!Dr Izaddoust THE OWNER WHO I SPOKE WITH 02/18/16 INFORMED ME THAT DR. DIAZ DID NOTHING WRONG AND THAT SHE WOULD NEED TO HERE FROM THE DENTIST THAT CORRECTED THEIR SCREW UP, AND HAVE HIM CONFIRM I WAS IN PAIN AND THAT I REALLY GOT TREATED BY HIM, IN ORDER TO HELP ME ANY FURTHER. ABSOLUTELY RIDICULOUS!

Cy
Review №59

Love their dental care their aswesome people

J.
Review №60

A very thorough cleaning.

G
Review №61

Great staff and service 🤠

De
Review №62

Awesome team

Sa
Review №63

Great service

Te
Review №64

Nice staff

Sy
Review №65

Hildebrand dental is awesome

Ca
Review №66

I really liked the attention of the staff, very friendly, they made our visit something very special, my daughter felt very happy, highly recommended.

A
Review №67

Thank you for helping my daughter go to her check-up before school so quickly. we live outside of Texas but we come here to prepare the school and Linda checked her insurance fast, very happy

Information
11 Photos
67 Comments
4.7 Rating
  • Address:1001 W Hildebrand Ave, San Antonio, TX 78201, United States
  • Site:http://hildebrandfamilydental.com/
  • Phone:+1 210-733-9477
Categories
  • Dental clinic
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Emergency dental service
  • Orthodontist
  • Pediatric dentist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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