Five Star Dental Group lives up to their name. Every visit. Every time. I cannot say enough good things about the whole team!Thank you Vicki for a fantastic cleaning today! Always thorough. Always gentle.
Beautiful work! Painless attention to detail. Great office environment! 5 star for sure!
I have been a patient at this office for several years and have always found everyone in this office to be very professional and pleasant. I have always felt great confidence in the work done and will continue to rely on them for all my dental needs.
I love dealing with each and every person there. From the receptionist to the hygienist to both dentists. I always feel comfortable and welcomed. I highly recommend them.
Im a relatively new patient here at 5 *, but Im certainly a fan.I particularly like the staff and the surroundings, but I came herebecause of the sophisticated treatments available. I have notbeen disappointed. Definitely recommend. (Already have done so !)rm
Very professional and helpful I can tell the Doctor is very thorough and thoughtful in helping his patients. Facility is top of the line
Ive been a patient of 5 Star Dental for years. The transition to Dr. Tostado has been seamless and he is an excellent dentist. Vickie is the hygienist I have gone to for all these years. I wouldnt go to anyone else. Mary Jo runs the front desk and is great to work with. My teeth are in good hands at 5 Star Dental. I highly recommend this practice.
Ive been going to 5 Star Dental for years and the service they bring to their patients is amazing. The staff greets you with a smile, making sure you are comfortable and at ease. Ive always witnessed this on my regular checkups and you really appreciate the service when theres a Sunday emergency. I called Dr. Gilbert and with a quick assessment to make sure I didnt need to go in right then and there, I was seen, first thing, the very next day. Everyone was amazing and I left there with more confidence than when I went in. Dr. Gilbert placed temporaries on my damaged teeth and I can smile and speak without feeling uncomfortable. I know the permanent fixes will look even better. Thanks again to everyone at 5 Star Dental Group for helping me through my unfortunate accident and for always being consistent in friendly and attentive service.
I had the most wonderful experience of having to be a 5 Star Dental patient starting from the front desk receptionist to all staff members of 5 Star Dental. Mary Jo is very pleasant to work with. Everyone at the office are kind and attentive. My experience with Dr. Tostado was comfortable and gentle. I highly recommend 5 Star Dental. They met all my Dental needs.
5 Star dental Group is just that, 5 Stars!!! They only take one patient at a time and they treated me like a VIP! I got a tour of the dental office and I have never gotten that before. Everyone knew my name. They were ready and prepared for me. All the staff was exceptional, they listened to me thoroughly explain my issues before answering. This was a wonderful dental office with wonderful people. I would recommend 10/10.
Excellent and very clean place! I would highly recommend it to anyone. Staff and Dr. were very friendly and make you feel very comfortable. Dr. listened to my concerns and explained everything I needed to know.
Dr. Tostado and his staff are absolutely wonderful! The staff does an amazing job of explaining everything step by step and they make sure I am comfortable every step of the way. I really appreciate how gentle and compassionate Dr. Tostado and his Dental Hygienists are. Like most people, I get nervous going in for dental check ups and the staff at 5 Star Dental goes out of their way to put my mind at ease. I also appreciate that the staff is up front about costs and billing to insurance, so there arent any financial surprises. Im so grateful to have found a dental office I love in San Antonio!
Been going here for years. Always a great experience; staff is courteous and professional. Never any complaints.
My experience was wonderful! Everyone was very helpful, professional and educated. I didn’t feel rushed or just like another patient and that truly is important to me. I came in with TMJ issues and I left with a plan of action to take for treatment as well as referrals to other services I may need. This is definitely my new home for dental work. Highly recommend:)
I have been here many times and I don’t know about you but going to dentist gives me anxiety regardless of why I’m going. Dr Tostado puts me at ease right away. He explains step by step what is happening and patiently answers all of my questions. He is fantastic. They are not one of these places out to just make money, they have the patient’s best interest at heart. I have been going to Vicki for many years to get my teeth cleaned. She is amazing and always great. Highly recommend this place. By the way, this isn’t my real name....I like to remain incognito 😎
Easy to recommend this group. Professional and friendly from reception to exit. Dr Tostado was thourough. I admit been to a dentist for many years, Five Star was recommended to me and it’s pretty easy for me to recommend them!
Dr. Tostado just replaced an older crown of mine - it put up quite a fight to come off, but the procedure was done with care and gentleness. Dr. T. Is the dentist of dreams, not nightmares! Thank you :)This practice is full of consummate professionals at all levels. Highly recommend.
Love this place! The best dental office Ive been to. Everyone was so welcoming and informative. Dr. Tostado and his dental hygienist and all the office staff have always looked out for my best interest as a patient. Always advising me what to do for good dental health. Overall it was the best experience one could ask for when going to the dentist. I strongly advise anyone looking for a good honest and caring dentists, to go to 5-Star Dental Group 😁
Always a great experience at 5 Star Dental Group and Dr. Tostado. Staff is the friendliest ever. I think Ive been a patient here for 20 years and they feel like family! I highly recommend them for any dental work that you have to have done. Everyone is gentle and uses the highest/latest technology. Thank you!
I love 5 star dental! The staff is incredibly friendly and makes you feel comfortable. I hadn’t been to the dentist in 4 years, and now that I found 5 star I go every 6 months.
Dr. Tostado didnt just brush off (scuse the pun) my complaints about gum discomfort and rolled up his sleeves and took the long route to truly find out what the problem was. And of course he succeeded, found and fixed the problem, and all with a pleasant attitude. Thanks doc!
The Staff and Dr Gilbert Tostada are always very friendly and make me feel at ease!!! I just love Dr Gilbert’s work ❤️
Everyone was so welcoming! Very informative! I highly recommend this office and the amazing staff!
This was the most welcoming experience Ive had at a dental office, and maybe at any office. Vicky gave me the most careful and comfortable dental cleaning Ive had. Dr Tostado is kind and personable and I look forward to trusting him with more of my dental care. Dr Tamayo
Dr. Tostado is gentle and he takes time to listen to your concerns. As well, his staff is very thorough and make you feel comfortable.I needed a new crown, and since it is for one of the front teeth, it is important to me that it matches the color/shade of the rest of the teeth.I am VERY happy with the result! Not only the new crown matches the color, it also has the right shape and fit. What’s more, it is all done in one visit.I would highly recommend dr. Tostado and his team!
Dr. Tostado performed a crown replacement and he communicated very clearly what is to be done and what I will be felling. His assistant Cathy was also very good and I would definitely recommend 5 Star to others.
Recently switched to 5 Star Dental Group for teeth cleaning and oral health monitoring. The staff was professional and friendly. They take excellent care of you and communicate each process the whole way through. Payment plans make oral health accessible to anyone (even without dental insurance)! Thanks for my experience Karen & Staff! I look forward to my next visit!
I got my teeth cleaned, retainer repaired, and a cavity filled. My smile feels and looks great! 😁❇ No pain. No discomfort.👍👏
The staff and doctor are very friendly! I was very nervous and I hate going to the dentist. They made me feel right at home, and I LOVE MY NEW SMILE ❤️
Always professional. Pleasant atmosphere. Very pleased with results.
Personal care with high professional standards. He did such a good job on my smile - can’t thank him enough for his kind easy manner and his extreme excellence and attention to detail. Caring and talented.
I’ve been going here for over 25 years! Doctor and staff are 5star!
Efficient and friendly staff.
Couldnt be more impressed with Dr. Gilberto Tostado and his staff. I was very anxious about my appointment & procedure, but Dr Tostado and his staff took time to explain and calm my nerves. I highly recommend his office. There is no other dentist I would go to.
After a horrific experience with a different dental office, my wonderful boss referred me to 5 Star Dental. I was extremely anxious at my arrival due to my previous dilemma. Everyone was to kind and friendly. Vicki was absolutely amazing with her gentle care, she explained every process to me before hand. There was NO PAIN!!! I absolute LOVE this office! I highly recommend this place to everyone. Thank you 5 Star Dental!!!
I have been going to 5 Star Dentral (formerly Carlson Dental) for several years. The efforts of MaryJo, Karen, and Dr. Carlson have been significant in giving me good reason to believe I had f-i-n-I-l-l-y found my dental care home. They are like family for me. MaryJo and Karen are incredibly funny and they certainly are unusual. Why? Because the tolerate my story jokes if nothing else. I simply would not trade them for anything....they are priceless.
This was my best dental experience in 30 years! Everyone was so nice and helpful. Dr. Carlson was very nice, gentle, and explained every thing he was doing along the way. We just moved into the area and I have now scheduled my kids appointments because they were fantastic. Thank you 5 star for making my dental experience fantastic. I would highly recommend them to anyone in San Antonio and surrounding area.
My wife and I drive about one hour and fifteen minutes, each way, and pass a lot of dentists traveling to 5 Star Dental Group and I have done so for about thirty-five years. Dr. Craig Carlson, DDS is only the second dentist I have ever seen in my life. While going to see a dentist is probably not the most pleasurable thing to have to do, I must say that Dr. Carlson and his staff make each visit as pleasurable and as painless as they possibly can. His years of experience coupled with his willingness to attend many dental seminars and conferences keep him on the cutting edge of dentistry.I do not hesitate in recommending 5 Star Dental Group to anyone who is seeking a knowledgeable, caring, friendly dentist and staff.
Best dental office! Doctor Gilbert and Vicki are wonderful.
Great people they take care of you
I have been coming to Dr. Carlson for around 15 years. Dr Carlson has always been so update on new technology, and friendly. I enjoy walking into the office and being greeted by such friendly front office staff, Mary Jo is great at answering any questions you may have an getting you scheduled quickly. Vikki is so friendly and caring. She always makes me feel so welcomed and she is very attentive to my needs. Nora is always efficient, friendly and very attentive to the special needs you may have. Each person that enters 5 Star Dental Group leaves feeling as if they just finished having coffee with a friend and not like they are leaving a dental appt.
Since I retired the office has improved greatly. ;-)
I am a new patient to 5 Star Dental and must say this has been the best dental experience I have had in a long, long time. I felt very comfortable and never felt rushed. They are very professional and make you feel welcomed. My cleaning was excellent and had no pain day of or the next day. I have already told my coworkers and friends about Dr. Carlson and Karen. I would recommend this practice to everyone.
Dr. Carlson and his staff are wonderful. I have been going there for several years and I just love the whole team over there!!!! They are caring and make you feel so welcomed!! Love, love, love, them. I would HIGHLY recommend Dr. Carlson to anyone!Paula Henry
Dr. Carlson and his staff are simply best of the best. When you walk into the office reception area you know youre in a first-class environment -- it speaks quality and professionalism, and thats the level of care youre provided. Thanks to Dr. Carlson and his staff for providing superb dental care and having such a high standard of performance.
I do not do pain--and neither do they! I have had cleanings, root canal and crown--all painless. Friendly, lovely people from front desk to hygienist to assistants and Dr. Carlson himself. If anything, they are TOO thorough, if that is possible. They have my full recommendation.
AWESOME! I would give them 10 STARS if I could because 5 just doesnt cover it! They really made me feel very welcome and at ease. Ive never experienced another dental office like it! The staff was so nice!
Always 5 star service.
It’s always a great experience at 5 Star Dental Group 👍🏻
I love going to get my checkups and cleanings! They always take care of me, and it is so nice to walk in and be greeted so warmly. The whole team really makes you feel at home! I know I can count on them to keep my smile gorgeous!
Dr. Carlson was my childhood dentist until I moved out of San Antonio in 98. When I moved back in 09 as an adult, I couldnt have been happier to go back to him! When I had cavities as a teenager, other dentists that I went to just stuck a needle into my mouth and expected me to be able to sit still! Ouch! But Dr. Carlson has a genuinely pain-free method of dealing with cavities that I was shocked by--because it didnt hurt at all! (If you have kids, you can feel good about taking them to this dentist because you can honestly tell them it wont hurt). The entire staff is so friendly, and even ask follow-up questions about previous conversations from previous appointments (how is your dog doing since he was sick? Did you get that project done at work?), which is almost unheard of anymore. They treat their patients like family and you can feel entirely comfortable knowing that the well-being of your teeth and mouth are in this teams hands! Thank you 5 Star Dental!
Great staff and topnotch dentist! In addition to getting me into the office with 24 hours, I experienced three miracles while I was there: 1) Affordable repair rather than costly replacement; 2) Dr. Carlson delivered the pain-free shot that he promised; 3) I left the office with a delicious chocolate chip cookie. Im a fan!
Today was my first visit to 5 Star Dental. I went in to get the OralID exam. Right off the bat, you could tell this place is a cut above the rest. I was greeted by a super friendly staff who took me on a tour of the facility to meet everyone, including Dr. Carlson. Everyone was super friendly, knowledgeable, and I even got a welcome gift bag! Several of the staff had been there for years and I could see why. The equipment is state of the art, the facility is super clean and modern, and the exam was extremely thorough and not rushed. I was able to ask all the questions I had, given detailed answers and was not rushed at all. Needless to say, this is where I will go from now on for my dental needs here in San Antonio. I cannot think of one Con about 5 Star Dental. They certainly live up to their name!
Ive been going to Dr. Carlson and his team for over 10 years now because they are amazing. Their hygienists are great, Ive never had to wait, everything is like clockwork. Over the years Ive had a crown and multiple fillings performed by Dr. Carlson, and every time the experience has been quick and painless. I would recommend 5 Star Dental to anyone!
The staff were warm and friendly; they were the most personable dental professionals I ever met. But, I wish my dental situation would have been more clearly explained. I did not know what all of my options were, and their likelihood of success. I also did not receive any estimate on the ultimate cost of the various treatments. So, I left not knowing any more than when I arrived. My concern for an exposed tooth was summarily dismissed. Given that some of these treatments take many months, it is not safe or wise to walk around with an exposed tooth.
First class service and outcomes!
It was my first time going to a dentist in Texas since I moved there and I cannot say anything but GREAT things! They offer so many accommodations that make you feel comfortable and there is no need to feel the typical afraid of the dentist feeling. They answered all questions I had and I cant thank them enough for their expertise and friendly personalities.
Ive not been to many dentists, for I have been a patient of Dr. Carlsons for more years than I care to recall. Therefore, absent of the knowledge to make comparison, Ill just venture to say that the 5 Star Dental Group experience is beyond comparison. As a patient, Ive witnessed the evolution and growth of a well oiled machine...no, not machine...a cohesive cluster of warm, cheerful, skillful professionals in relentless pursuit of perfection, with Dr. Craig Carlson at the helm...always a little ahead of the curve with respect to technical advancement...always ensuring the equality of the highest quality of work and patient comfort and wellbeing. You cant say that about many dental practices, or for that matter, many enterprises in any field of endeavor. Good Job, Dr. C!
Growing up, I had the absolute worst, most horrific experiences going to dentists. I had so much painful, unnecessary work done and by the age of 17 I had decided I was never stepping foot into another dental office again. By the age of 32 I knew my teeth were in dire need of attention. My father assured me that he found the BEST dentist and promised me Id be at total ease with Dr. Carlson & his staff. After much research and talks with my dad, we decided Dr. Carlson would be the one Id go to and confide in. Walking into my consultation, anxiety high, I began to feel a weight lifting off of my shoulders as I met the staff. They calmed me down instantly as they make you feel like family upon introduction. As I spoke with Nora, one of Dr. Carlsons assistants (bless this amazing woman) that weight which had been weighing down my entire being the past 17 years of my life began to lift even more. She insisted there is no challenge too big for the doctor and showed me several before and after photos of previous clients. Of course my biggrst fear was the pain which may be involved in my procedure. She smiled and told me with such confidence that I wouldnt feel a thing. When it was time to meet the man who would potentially be reconstructing my smile, I found myself more excited then nervous. His gentleness, kindness, presence and level of professionalism were more than a relief for me. I knew in that moment that I was exactly where I was supposed to be. A couple weeks later, I am finally able to smile freely and laugh without covering my mouth. I could not have dreamed of owning a more beautiful smile, and guess what? I didnt feel a thing.I owe Dr. Carlson & his staff more than I could ever give. I am eternally grateful for them. Dr. Carlson is a perfectionist and an incredible artist. Not only that, he genuinely cares for his clients. If you want a perfect smile you dont have to keep searching. He can make your dreams come true!
I am a new patient at 5 Star Dental and I am so very pleased so far. The entire team is patient, kind, warm, welcoming, caring, and compassionate. They have been so wonderful to me and I am so glad that I am a patient there.
Friendly Staff. Great Dental Work!
State of the art dental equipment, caring team members, and a high-quality, pain-free dentist, for the last 30 years this has been my dental home. I hope you will come experience this too.
The exam was very thorough and every step was very well explained, Friendly and gracious staff. I was seen immediately which was a huge bonus!
Ive been going to Dr Carlson since I was young, so Ive never understood why some people dont like going to the dentist. I can honestly say I have never experienced any pain, but rather quite the opposite! They provide top of the line dental care and customer service!! I look forward to my visits!
Dr. Carlson and his staff have taken care of all my dental needs (and my wifes)for over 15 years. They do everything right and I always leave after an appointment knowing Ive had the best attention and care that can be provided.
I had been to several dentists before I found Dr Carlson. 5 Star Dental is seriously amazing! The staff was so nice and friendly and make you feel comfortable throughout any cleaning or procedure. They utilize laser and sonic technology for cleaning which apparently has been around for a decade, but none of th other dental offices I had been to utilized it.The biggest thing is my TMJ issues being resolved. I really didnt realize that I was getting so many headaches and had so much pain on a daily basis from TMJ! I only mentioned it to Dr Carlson because I usually have to use a little block during treatment. I went from taking ibuprofen every day, to not taking any at all. I cant believe the difference. After years of ongoing daily pain, it was just part of my day, I didnt really notice it any more. I wouldnt have believed my pain could have been eliminated by a dentist! Dr Carlson is seriously the best!
Great staff 😊
First time visit to the office and everyone was very welcoming and helpful and I am certain they can provide all aspects of dental care I will need in the future.
Great staff, super clean and nice. Treatments were done the right way, no pain or discomfort. I would absolutely recommend 5 Star Dental.
5 Star Dental Group is perfect: very warm environment and friendly staff, excellent hygienists and a doctor who is patient and does excellent work. Highly recommended!
I now have a brighter smile! Thanks 5 Star!
What can I say - Ive been coming to the Best dental team for over 30 years! No team better ! Lets do another 30 years!!!!
Just moved down from Montana and had an appointment for a cleaning. Everyone was very friendly and professional!
Best dental cleaning ever. Zero pain!
Excellent service for its quality and warmth