The last time a went I had asked for dip($45) +2 extra tips and designs and they only charged me $50. This time I only asked for regular clear glittered shellac ($35) +3extra tips on my nails, (know that my real nails are long) and the lady charged me $75 not including tips. I’m not cheap or anything but I don’t get how they had charged me $75???? The lady was really rude as I was real nice to her. I don’t feel sorry for tipping her only $2 when I usually tip $10-15. She charged me way too much for just a simple shellac w no designs. Never returning. Get yourself together and be nice to your customers as were being nice to you.
I asked and even signed on asking for dip powder nails and the guy who did my nails did acrylic. I tried to mention it but he said this was stronger and failed to listen to me telling him 4 times that I wanted dip powder nails. I have been coming here for a long time and never go anywhere else. Its my favorite nail place. I was truly disappointed. I dont like to make any kind of fuse so I just let it be. Im really not happy and not sure if I will come back. I will have to really think about it. I hate to do have to do that because it really is my favorite nail salon.
Very clean. Very friendly. Staff had no issues fitting in our group of 4. My gal, Sandy, made sure I was comfortable through out my appointment :) would go back and highly recommend.
I’m a perfectionist when it comes to my nails and I found the same level of perfectionism in Peter. His attention to detail is what keeps me coming back for my dip mani every 2-3 weeks since I moved to San Antonio. Highly recommend this nail salon. They don’t have a high turn over in staff. It’s nice seeing the same friendly faces every time.
Yesterday, me and my friend went to this place to get our nails done. It was suppose to be a first time experience for her. When we went in, they only took her and didnt ask me if I wanted my nails done. They rushed her to do her nails and didnt do a good job. They even made one of her fingers bleed. Please do not go here for a first time experience to do nails.
This nail salon is so nice and clean but my nail technician Trish really was the highlight of my experience! She was so phenomenal and unlike other nail salons I’ve been to, she was so fun to talk to. She is a wonderful person and very good at her job! If I lived in San Antonio I would exclusively go here to get my nails done.
This place is so great. Accommodating is an understatement. I have been there three times and I am there at least an hour less than the other place I had been a regular at for years. The prices here are so great, but even more so because the final product is always so pretty. Money very well spent here.The other day I wanted powder set nails and shellac pedicure. I asked if they color match and he said yes, but i didn’t expect him to take the color I chose for my nails and literally go to the shellac swatches and stand there trying to match the perfect color. He did those while I was getting my pedicure and spent so much time and ended up finding the perfect color match. I really felt so appreciative of that treatment.
Got me and daught a medi pedi.
They did a great job! Nails look great and price wasnt too steep.
Trish did my dip manicure perfectly. I can’t wait to have her do nail art for my next vacation look.
Love this place. Got the dip and they were nice about me doing multiple colors. They also added nail extensions and they only attach it to the tip so I won’t ruin my nail beds. They spent extra care cleaning up and polishing the edges. They have glass barriers for COVID and everyone wore masks so I felt comfortable being there.
Everyone who works here is detail oriented and I always leave in love with my nails
Amazing place! Everyone here was very nice and my nails look amazing. Ive been to so many nail salons, from Cali to Georgia, and this is by far my favorite. They helped me choose a color and all my nails look even and so pretty. Love here. Definitely going to try and come back (only in San Antonio for a class). Pic included, excuse the rest of my crusty hand lol.Trina was awesome 💚
My husband and I celebrated Valentines Day with a mani-pedi because we work 6 days a week and we wanted to pamper ourselves. The staff was wonderful and we love the massage chair. A shout out to Peter who is amazing!See you soon!!
Always friendly and convenient. They do a really good job
Literally the only place I will go to get my nails done. Wonderful people amazing service and great prices
EXCELLENT PLACE! I have tried other places because of location convenience and always come back! Phenomenal service! Great work no matter who you go to! Outstanding customer service! Very personable & friendly. Highly recommend them!
This place is just ok. Prices are comparable, service is decent, but anyone who gives Basse Nails 5 stars has never been to a truly 5 star salon.
I loved it here! Good prices! And they were very good with maintaining COVID standards, very clean! Will definitely recommend
Expensive! Bring lots of money. And the person rubbed the side of the ball of my foot and made it bleed. Wasnt happy Bout that. Probaly will not return unless I have no other options. And will not recommend
Wonderful service as always in love with my nails
I just recently visited this location for the first time and was really impressed. I came in as a walk-in with no wait time. The staff, including the owner, were extremely friendly and accommodating. If you like dip, this location has more colors than imaginable. They took extra effort not to overly file the nail down to keep its integrity. With removing the previous color, I was out within an hour. The quality itself was very good. The dip appears very clean, smooth and no raised ends near the nail beds. (If you have ever had dip you know what this is and how annoying it can be). I would definitely come back to them for dip service.
Great service, staff was friendly, and it was just how I wanted it! Thank you for being patient with my husband which was his first time and he loved it ! ❤
My daughter and I usually get our eyebrows here only with Stacey she is awesome! We decided to come in and get Mani and Pedicures since we loved that they are so kind and have a great atmosphere. Sure enough we were NOT disappointed. Amazing service! They explained all options and explained the different services when we got a little confused between Gel,Shellac,dip or regular!
Overall good. Towards the end the lady was brushing my hands off to get it over with which was kinda rude. So I pro wont go back. Also while getting into vehicle with daughter a lady asked for $25. Apparently homeless tell you their price in this area.
This is the best nail place hands down. They are kind and extremely gentle to both me and my daughter. I would recommend this place to anyone who wants quality nails at a great price.
Very well done and the price is just right! Definitely recommend them❤️❤️❤️
Phenomenal place! I relocated to Austin to San Antonio and spent all most a year searching for a salon with a warm welcoming environment and specialized in top quality work. The quality of work I have encountered at Basse Nails & Spa is beyond AMAZING!! Trina, my nail tech is incredible! She has helped me to restore my nails to a strong, beautiful healthy status that is absolutely STUNNING!! In addition to Trina, I would highly recommend each of the techs in the salon.
Great service... Price reasonable.. Ask for Trisha..
Really great service! I got a dip manicure. The nail tech took his time and put a lot of care and attention into my nails.
The staff was super friendly and they really took their time to make sure my nails met my expectations. Very impressed. It makes sense why they have 5 stars.
We took a group of 8 ladies in ( bridal party). The spa offered to open up early and have us all come.in and have the place to ourselves. they let us bring in snacks and drinks and have a whole party while being pampered. service was fantastic. one girl said it was the best pedicure she has EVER had. great team at Basse nails and spa . customer focused, great service and gorgeous nails and toes for the wedding. thank you!!!!
Awesome service. Owner is so nice.
Highly highly recommend this nail salon. For about 2 years I have been trying different salons to find the perfect one in San Antonio, and this is definitely the one. Every time I go I have never had to wait, but also the technicians have never rushed through any of my appointments. They are very friendly when you walk in. My nails also turn out wonderful every time (shellac) and lasts 3 weeks without chipping, and I can’t wait to go back and try new colors. I will definitely be coming back here time and time again!
My nails are very thin and are very tender. Everyone is so gentle when I tell them and the nails stay on for a long time. Everyone always makes me feel so welcome.
Trish was very personable and did a lovely job on my pedi, not to mention a nail repair on my finger at no charge. The place is clean and comfortable. Ill definitely be back.
Awesome, friendly. COVID safe!
Loved it! My grandma & I went for a pedicure & they were awesome! Very nice & professional. Jimmy did my toes & nails & I love them. Definitely coming back!!
Great place for mani and pedi, will definitely take me and my wife back next month
Ive been here twice and each time I love it more. Stacy is my Go-To. My nails never lift and shes very attentive to the process. ❤️❤️❤️❤️ At check out she noticed an indention and had me sit down to fix it. I didnt even catch it. Great price and so worth it.
The pedicure was below average they just rub your shin more than anything I expect a foot massage, they dont really work on heels, just disappointed... i wont return
I’ve gotten a pedicure here a few times, and I love it! Place is very clean, and the employees are very professional. They take their time, do a great job, and my toes look great!
All of the technicians do great work. Lovely people, too! They dont rush though so be prepared to hang for a bit while they take their time making sure your nails look perfect. :) Im very happy I finally found a solid nail place.
Aurora (Hue) did a fantastic job! I’m not sure I have ever had a nail professional work w that much care, attention to detail, thoroughness, and just overall passion for her work. Thank you for the wonderful experience!
It was my first time getting my nails I was amazing experience, it’s a very good worker by the name Calvin. He took my nails up with a pretty unicorn style. Will definitely go back again.
I recently moved to San Antonio and was in dire need of some nail therapy. Walked in and was immediately helped by peter. He did a lovely job! I got acrylics with gel polish and finished it off with a matte top coat. He shaped them perfectly and even asked a couple of times if he was doing it the way I wanted, which he was. A lady there waxed my eyebrows and the shape is perfect! Definitely worth every penny and I highly recommend this nail salon!!
The new owners have made wonderful changes. The service was excellent and the shop very clean. Tina did a great job on my manicure and pedicure. She is gentle when she should be and uses her strength to make the massage very enjoyable. I highly recommend Tina. I’ll be back!
They do good work for basic nails. If you want to keep up with new trends or want designs or jewels, go elsewhere.
They are wonderful! I go every month to get dip manicures and every time it looks wonderful and lasts forever! They can get very busy (because people like them!) but the staff is nothing but kind and welcoming! I try to go when they arent as busy, but they do great work regardless. Theyll get you something to drink (including wine!) and have tons of options for colors. Ive got their rewards punch card, very worth your time.
This place is fantastic. Best pedicure I’ve gotten in a long time! Get the luxury one, it’s amazing!!
Went in for chrome. Came out horrible . After 2 hrs and several attempts by 2 employees i had to leaveThe man in charge said he would fix it. I called to make an appointment with him the following day and he said yes. When I got there he wasnt there. Being unsure i would get what I wanted I switched to shellac. His wife worked on my nails and you can still see polish from the chrome process.
For starters, very relaxing ambiance. Their methods of the services I choose are done exactly as they should be, with no shortcuts or rushing. I am VERY picky, yet this salon managed to meet my expectations every single time.
I have struggled to find a nail salon in San Antonio that has everything I want, from location to cleanliness, professionalism and quality of service, and Basse Nails & Spa hits the mark. I got the VIP pedicure treatment and the technician was very friendly and even set a timer for the massage and deep treatment times. All of the staff are very welcoming and professional, the owner was exceptionally kind and friendly towards everyone who walked in. Thank you for excellent service!
The service was awesome, all 3 of my friends and my baby girl made appointments and were able to get attended to but walkins that day were lining up so i suggest making an appointment. They were definitely pricey, for a spa pedicure, a full acrylic set, a llittle girls manicure i paid 120.00. While the service and nails came out beautifully, its just too expensive for me. Other than their prices highly reccomend if you want high quality!
I’ve been to this nail salon and have enjoyed previous experiences. It’s been a couple of months since I’ve been back and it’s changed! There are different nail technicians and I didn’t see any of the owners I used to see. It used to be always busy here but now all I see are a bunch of nail techs sitting around on their phones! The nail tech I had cut my toes so short that they hurt! Not to mention she also cut them crooked, when I pointed this out to her, she didn’t understand what I was saying because of a language barrier, I had to call over another nail technician for help. I understand that some nail techs are new and have to learn, I understand that we were all new at our jobs at some point but I feel like I work hard for my money and I expect quality service for what I pay for. This isn’t the quality of work I’m used to from this nail salon. Very disappointed.
Nice but very expensive. They try to make you get everything I felt very uncomfortable. My dip nail came off in just two weeks.
Bit pricey but very good service. They take their time both manicure and pedicure. Many colors to choose from as well. For a regular gel manicure there are other places not that expensive which give the same service.
I went to basse nail salon today, and my experience was excellent ! my nails came out fantastic ! i did not have an appointment, and was a walk in and still was seated immediately. i wanted blue acrylic nails, and got exactly what i visioned ! i felt so bad because i only brought $60 thinking it was enough to tip as well, but that was how much my nails came out to be because i asked for gel polish . when i go back to this nail salon to get a fill, i’m definitely bringing extra to tip the man who did my nails so well this time ! thank y’all !!
Awesome pedicure and no wait.
Came here with a friend and the service was great! Super clean and friendly staff! Slightly more than I want to pay for gel polish, but overall it was totally worth it!
This was the best nail salon experience I’ve ever had! The staff was super friendly & helpful! Fixed my chipped fingernails and gave me an amazing powder dip mani & gel pedi with festive little jack o lantern faces on them!! Absolutely loved the focus and attention to detail! I would highly recommend to anyone looking for amazing nails and relaxation.
Love this nail salon! They recently had a makeover too with a switch in management; so, its more inviting than ever. I usually show them a photo of what I want and the results are always beautiful.
Love this place!! Everyone is always nice and does a great job
By far the best nail salon I have ever been too! The employees and staff are attentive and courteous; I have become a regular customer. Not to mention the awesome job they always do on my nails and at a reasonable price! I recommend this place for any occasion!
Went in for the first time today and absolutely LOVED it. I had Stacey do my nails and she did a wonderful job. I will definitely be back soon.
Very impressive. Clean ..staff is very welcoming..calming music...and very clean air. (Doesnt have that nail methyl methacrylate smell)
Peter always does a fantastic job
If you want friendly service and a clean nail salon, this is the place to go. The ladies doing our nails were so pleasant and Im very happy with their work - a gal named Trish did my nails and she was lovely.
I rely on this place for an awesome, cut free manicure. Stacy is so gentle and really great at what she does. The staff is really nice too. My only trusted spot!
The new owners are amazing! I just had the best mani pedi I’ve had in a long time. They have so many color choices, including 400 colors of powder/dip. Peter used to be an instructor at a nail school in Florida and even worked for the dip company, so he has a ton of specialized training. Prices were great, everyone was friendly, and my hands and feet look and feel wonderful. I’ll definitely be back!
I would highly recommend this salon! The staff is friendly, the whole place is clean, and the prices are very good. They did mani/pedis for my wedding party and everything turned out fantastic! The owner is very sweet and friendly. 5/5 stars for sure!
Ive been all over town and this is the best nail salon Ive found :) personally I dont believe the recent poor review, and if youre having a bad experience as a customer you should speak up so they can correct the situation for you. Some people cant be pleased. I came back a week after getting a dip manicure, and had some damage.. He (Peter) fixed it for free even after I offered to pay. I cant speak for other technicians but Peter is awesome!! :)
Jimmy is amazing! Great customer service. I have been to many nail spas in town and nothing compares to this one. I will never go somewhere else.
Visiting from Virginia and had the pleasure of having Calvin deliver a top notch manicure. See you in August!
Very quiet! Staff is amazing love them. Great work and understanding of needs.
This salon is truly a hidden gem! I almost do not want to brag about it because I know if people go just once, they will be hooked and it would make it more difficulty to get in:) I understand it was recently taken over in November by Jimmy and Stacey (a husband and wife duo) who MORE than deserve the kudos. Not only is their customer service top notch, Stacey (the only person I have seen since going there) gives an AMAZING pedicure/foot massage and knows how to perfectly shape nails so they are just like YOU like them and also flatter your hand. I cant wait to try some of their other services too! Definitely my new go-to for the perfect mani-pedi.
My favorite nail care place in Alamo Heights, everything is well taken care of and no funny business like you find elsewhere.. Everything is to code and clean, staff is always friendly, but not TOO friendly.. Some places seem desperate. They dont need to be.
Great very personal nail spa. This is my new nail salon. The services & close attention to detail make this a wonderful shop.
Ask for Peter! Really liked how he did my nails!
Something has seriously changed. This was my favorite place in San Antonio, hands down! (No pun intended) As a matter of fact, I would tell everyone I know about Basse nails.For starters, it’s 95% all new techs. The 3 girls who I would wait for endlessly for, are mysteriously gone. There are maybe 8-10 new techs working now. I’ve been twice since I’ve noticed this sudden change. The first visit, I was open to new experiences, and rolled with it. However, the 2nd (most recent) time I felt this was not a pleasant one, nor my typical Basse nails experience.2 things are bothering me enough to write about; the others, however, I will let slide. Getting back to my visit prior-when I first noticed a shift. Theyre using new drying machines. They look super high-tech. They are designed longer, so when you get a pedicure for example, your entire foot goes into this machine. All the way in so your heel is in there as well; as if it were a boot. So in effect, your whole bottom of your foot is touching, heel to toe.Well, the problem herein lies that I did not see them cleaning these machines after each customer use. And the most problematic issue for me is this. The first time, they used this machine on me (visit prior) I noticed when she put the drying coat on, and my foot went in, I felt my big toe was almost on fire. The nail bed got extremely hot like there was a chemical reaction or something, I didn’t know what. But I’m a big girl, so I didn’t say a word. I honestly thought it was a fluke. I thought the girl didn’t put a heavy enough base coat on truthfully. It’s funny how we rationalize things.Fast forward to the most recent visit. I got another mani/pedi. When the pedicure portion came, same exact thing! When each foot went in, both big toes felt like a bad sun burn that didn’t subside until my foot was taken out. It was bad.Here is the most concerning part. The reason why I loved Basse nails so much is because like most traditional nail places, a lot of the girls are from different countries and English is not their first language. Which I am completely fine with. But what I appreciated about Basse nails is the girls before never spoke (in their language) amongst each other while doing your nails. Like you see in the stereotypical nail place, where the ladies will make fun of the customers. But what was truly refreshing, was that never happened here @ Basse, and I’ve been going for years. Until recently...One woman in particular stood out. Her name is Destiny. She not only spoke to the other techs, she would do it shortly after she glared at you. She would do it under her breath while looking down. Trust me, it wasn’t in a tone where she’s telling them about a movie she saw recently either; it’s an almost whisper, like when you’re not saying something nice about someone. Then adding insult to injury, in a patronizing way, when she would make eye contact, she’d pay an insincere compliment. (Bc she knows she’s just been busted). Destiny did some other highly unprofessional things as well, but too long to write about. I’m sure that’s not her real name, and as soon as they see this review, her name will change. Just hope and pray you don’t get her.God Bless!
What a lovely place! Very friendly people! Great service and my pedicure was wonderful!
I would give a 5 star rating only cause the older male there did my daughters nails and did a nice job real pretty but downside is i asked if they did designs on the nails, they told me they didnt when clearly they do people post pictures hellooo!! All she had to say was the nail tech who does that is off today. She clearly said they didnt, well thats one way to run off a customer. Rude!!!!
Friendly staff and Peter did an amazing job on my acrylics! Quick and efficient!
This has been my nail place for the last 3 years! I have never been disappointed, love them!
Love them. I live in Colorado, but when I am in San Antonio, I make sure to stop by here to get my mani and pedi. Great service; amazing quality. Stacy took good care of me.
A wonderful pedicure. Great place to go for basic nails. But theyre not good for any kind of nail art or design.
I got my nails done here, and the prices on website aren’t the same vs. what they tell you, which i didn’t mind paying it but still... my nails were uneven (i got acrylics). The guy employee was very rude. But i will say, it was a clean environment.
Fast, friendly and great atmosphere!My mother is disabled and they accommodated her. The price is on point! Refreshments are available and English was spoken the entire time.