Service technician Julian was awesome. Courteous, professional and explained everything thoroughly. He then completely repairs in a very timely manner. Best HVAC service I have ever had!
I was not able to to get my AC working this spring - after that big February freeze. When I turned it on, it only blew hot air. I called amazing air to say I thought my thermostats were not working. (there is one upstairs and one down) and a technician came out. He checked them and could not get the air to work. He checked the unit in the attic and outside. He said yes, the thermostats were bad. I said wow both? He said yeah they’d been seeing a lot of that since the freeze. I ordered new ones myself and amazing air came back to install them. After he was done, it’s still blowing heat. He checked the unit upstairs and outside. He then said it’s the outside unit and they would have to replace X and Y and put Freon back in - it sounded like major surgery. He gave me a quote for 3 or 4 thousand - I was too shell shocked to remember now. I said well I have a home warranty that would possibly cover that so I called them and they partner with a different company so they had to fix it to be covered. New company comes out and spent time assessing everything. He says there is nothing wrong with the unit outside. It is the board in the attic. He ordered it, replaced it, and everything worked. So amazing air was going to do all this outside work and then still need to replace the board to get it working - it would have cost me double. Not to mention no air for weeks while this was all figured out. I called amazing air back because I felt I needlessly spent money on thermostats and installation on their recommendation. I wanted to know if I could get a partial refund for the installation. The girl said a manager would call me back. That was several months ago and I never received a call back. The customer service had been very nice and I really wanted to like them. Maybe they just need to train their techs better. But overall, they should have at least called me back to apologize for their error and false information on what was wrong.
Heard some loud noises coming from my ceiling and needed some work on my ac unit. Julian came by and was able to remove some debris that was affecting my blower fan. He came by a second time to check on it and then he even helped me determine a separate issue with one of my water lines. Thats some pretty amazing service and I appreciate it very much. Will definitely call Amazing Air Solutions for ac maintenance. Thanks.
Great customer service! High quality with a price that beat their competitors. Julian and Johnathan were knowledgeable as well as personable. They answered all of my questions and made me feel comfortable with the investment we made. Highly recommend!
Great service and within an hour they were here. Its awesome to have Roy show up on a Saturday and help me out. I will definitely use them again. Thank a bunch for your service. I would definitely recommend this company to anyone who needs a/c.
Julian first came out to give me quotes on a few different things. He was very professional, didnt try to sell me on things or pressure me into anything. Ultimately I went with blown insulation for now. Julian, Roy, and Damian came out and took care of me and Im very pleased! When I decide to replace my unit and ductwork, I absolutely know who Ill call!
A company is only as good as its employees.Julian is my go to guy for my AC maintenance and repair. Julian is knowledgeable and alwaysprovides great customer service. Thank you Amazing Air Solutions!
Roy was very professional and informative he was done in like 20 minutes . He also let me know about the 199.00 checkup service so I got it …….. it’s worth the price Thanks Roy .
Our AC went out Sunday evening, I called to see if I could schedule an appointment for service and I left a message for someone to come give a a quote on the repair. Your company call first thing in the morning an were out promptly at 11 am to give me a quote. Julian was very professional, he was able to locate the problem and price. The problem was fixed by 5:00pm. We had a conversation about installing a new AC unit as the one we currently have is getting older and will need replacement. We will be using your company for that service.
Roy did an amazing job! Very professional, quick service, super helpful. Not pushy to sign up for services. Clearly explained everything and gave advise to prolong the A/C performance.
Julian provided an excellent service and is very knowledgeable in his craft! He came in to troubleshoot my AC unit and was able to identify the problem within a reasonable time frame. He also explained to me the issue in way where it was for me to understand, which I really appreciated!! Would definitely recommend calling Amazing Air Solutions for all your AC and Heating needs!
Our old system started leaking and causing floor damage to my home. Roy quickly came out to diagnose the problem. Then him and his team installed a new system in a very timely manner. The company sends a text when they are coming so you can be ready which is helpful to be prepared. Roy and his team were very professional and polite in every interaction. Awesome service!
Julian the technician did an amazing job. Polite, professional, and very knowledgeable. He took the time to explain and gave us options. Trust them to provide great service!
I had the good fortune of using your company for an HVAC repair. Technicians were almost immediately dispatched to my residence within an hour of calling. It was early in the morning and they arrived promptly, were professional, very neat and courteous. What was even better is they listen to my concerns, checked out my A/C unit and quickly diagnosed the problem. They weren’t trying to push me to buy a new unit and it was refreshing. I personally want to thank Roy & Joe for saving the day for me and my family. We have family from out of town to include 11 grandkids and they literally saved the weekend plans we’ve planned. It has been a long time since I’ve been satisfied with this kind of service. If you have HVAC needs do not hesitate to call and ask for these gentleman. Top notch service!
Roy and Julian are extremely professional and personable. The job was done cleanly and they communicated their progress every step of the way. They replaced an entire system for us and the job was clearly not rushed. They took their time and made sure everything was done right. We had some follow on questions the next day. Instead of responding by phone, Julian actually came back out to the house to ensure that we understood exactly how everything worked. Bravo, definitely recommended for any AC/heating service you need.
Roy came in a timely manner, was professional and friendly. He was quick at fixing our AC unit and detailed when explaining all the work he did. Definitely recommend using Amazing Air Solutions!!!
I used the company for an Air Conditioning inspection just to get my system reviewed and the guy who came was very friendly/personable. I appreciated his insight when he gave it and would recommend their services to others.
Julian And John were very professional. They did a thorough check on our ac, showed us our issues with our unit, and gave us options on packages. These guys are very knowledgeable, and helpful! John helped my husband bring in our groceries(he shouldn’t have, but he did).....THIS COMPANY BENDS OVER BACKWARDS FOR YOU! I thank you all so much for being a great company, and looking out for your customers! THE BEST, HANDS DOWN!
Roy and his team were awesome to work with. From diagnosis of my ac issues through installing a new unit, they were professional and offered clear communication throughout the process. I would recommend without hesitation.
Roy came at a moments notice, and was very professional and fast. Best AC company weve used and highly recommend to anyone. Just a great all around experience.
Honest, and straight forward. Very thorough with my HVAC inspection for the sale of my house. No hidden charges. Took pictures of all work required and completed. Julian was very professional and knowledgeable. I would recommend to anyone. Thanks again.
They are awesome! I was able to get my service done the same day and sooner than my appointment slot!! Very professional and very friendly! Roy was awesome! Will definitely use them again if need be!!
These guys were SUPER professional and were transparent with all services, costs, and follow up. They are hard workers and stayed until the job was completed. I can’t even hear my new unit when it’s on! Soooo quiet and AMAZINGLY cold!!! Absolutely perfect all around; a DEFINITE recommendation. Even my four legged children loved them ❤️
Great customer service and fast response! They were able to find the problem quickly and went over options for a repair process with me.. Definitely happy I gave them a call!!
Great professional service. Felt like a family friend was fixing my ac unit and will continue to use them moving forward. Unlike any other ac repair company I have used in the past. Recommend 100% to anyone seeking great service for a great price along with customer care/satisfaction!
Julian was our tech and he was very professional and efficient. He let us know exactly what needed to be done with several options and price points, and definitely was not pushy like some I’ve had in the past from other companies. He went above and beyond to make sure we were satisfied and had exactly what we needed done. Their customer service was top notch, and prices were affordable. Would for sure use their services again in the future!
Julian assessed and resolved our HVAC issues rapidly! Everything was fixed within a few hours and we’re back chillin again... literally 😂!
My Furnace started acting up during this once in a lifetime snow storm we had in San Antonio. Amazing Air was the only folks willing to come check on it the same day, which was awesome! They were also very responsive and communicated with me with everything that was needed. Thanks again!Definitely Recommend.
Amazing company, our A/C went out on Saturday afternoon and we called around with no response or luck in getting help with our A/C. These guys called us back and within 30 to 40 minutes we had Roy Jaramillo at our home and within 30 minutes our A/C was fixed and back on line! Thanks for a job well done.
Excellent customer service and provided a solution in a timely manner. Would definitely recommend Amazing Air Solutions!
Great service, these guys were polite, professional and tried hard to work with us on getting our heater fixed on our budget. No bull and no surprises they told us the best and worst case scenarios and we felt comfortable with their advice. In addition they came out during this winter storm. I highly recommend these guys.
Julian was excellent. He came right in and was able to diagnose the issue and provide a solution. Everything was fixed that same day and worked perfectly. Thanks again without you we would have been fried.
My ac stopped working, and I called them for help. They came by and were extremely helpful and professional. They fixed my ac in a timely manner and offered tips on how to maintain my ac so it could last as long as possible. Would definitely use their services again and recommend to others.
Julian and John did an awesome job! They installed our ac vent in our dining room (previously garage) in just an hour. They were very friendly and the price was fair! Rcommending Amazing Air Solutions to anyone who needs HVAC work 👍
The house was 95 degrees and burning. Julian came and helped us out big time. We really appreciate the honest quality work these guys do. Thank you again you saved a family weekend
Roy was quick and gave us all the information we needed. Definitely will be calling back for any ac services
Awesome work! Def recommend! Roy gave me all the info I needed to fix ac system!
What an amazing experience from the very beginning Shannon in the office was very helpful and very understanding listen to my issues She was very very helpful. Everything was set up perfectly and the technician Julian was right on time a courtesy text message was sent he came in professionally introduce himself and went straight to work diagnosed our problem and came up with the resolutions and a very good price. Altogether the experience was wonderful in situations like this I recommend that you go with Amazing Air Solutions . I’m a retired and disabled veteran from the United States Army they do offer a military discount which is already wonderful compared to the very low prices. The diagnostic check was only $69 which is half of what the competitors were charging example buyers brothers wanted to charge $115 just to come out and say you need this you need that. Great job Julian, great job Shannon, great job great job Roy!! Amazing Air solutions, you guys are absolutely “AMAZING” thank you!-The Smith Family
The service was great. They came out did the work and were very professional. They were able to find the part for my older system. A great company to turn to when you need repairs.
My AC wasn’t blowing cold air so I made an appointment based off referral for this company. And they were so nice and so professional. They came out on a Saturday to come fix it and I appreciate that. I would definitely recommend if your looking for a excellent company to fix your AC.
My tech was great!! On time, professional and worked quickly....Im glad I called and would definitely use this service again....thanks again so much❣
Very simple, did not have any trouble with them, very fast service thank you for your help.
Amazing Air Solutions-very professional and considerate. Took time to explain the issue and provided different options.
Roy came bye with a good attitude (came out on a Sunday)Took the time to explain what my problem was .And was quick to repair it. Thank you roy definitely found my new ac company!
Our repair customer service rep was AWESOME, came immediately and got it fixed within 3 hrs. I highly recommend this company. They saved the day for sure.
These technicians performed awesomely. They carefully explained the work that was needed and beat the competition’s quote by over half of their price. If your looking for a trustworthy service, look no further. I will use this service in the future when I have HVAC needs.
One of the employs Jonathon showed me how to replace my filter and was very polite and fast with his job. 10/10 recommend and will be calling back to clean my blower motor.
Thank you Roy for coming to the rescue! We appreciate you for making sure we werent left without a/c. Ill call you from now on!
Great client communication, very professional and attentive to client needs. My English Bulldogs are very happy. I highly recommend Amazing Air Solutions. Excellent workmanship.
They came in with a positive attitude and were very informative. And got the job done in a good time.
Very impressed with the work they did. Highlyrecommend this company! I will be using this company for all my heat & ac needs 👍🏼
Quick response after hours, great customer service & very knowledgeable about what he was doing and what to expect! Definitely will call back!
This Company is extremely good. They showed up on time went straight to work. I highly recommend them to anyone who is in needs of any ac cleaning and dryer cleaning.
Prompt, professional, and courteous, unlike others who weve had come look at our HVAC system(which generally consists of looking at unit for 3 minutes, then pulling pamphlets to sell us new unit)a thorough system diagnostic was done, with every step explained along the way. Thank you Amazing Air!
We a very satisfied with the service we got. The men who installed were clean, neat, polite and careful to not get floors dirty, even tho it was a rainy day. I would happily recommend them.
A tenant had his furnace go out. I was referred to Amazing Air by another HVAC company. They were out there that day and able to replace the unit within a few hours. Our tenant was extremely happy with their service personnel and we are happy with the timeliness of the repair and their services.
Decent repair people but you need to make sure you understand whats included. We thought flushing the AC output lines was a part of the maintenance package but its not.
Our AC unit stopped working right at 5 pm, it literally clocked out. We’ve used Amazing Air before so they were the first place we called. Although it was already after hours, they were able to dispatch someone same day. Julian arrived about 30 minutes after contacting them. He came in wearing face mask, gloves and boot covers. He was professional and nice. He found our issue and was able to have our unit up and running within 30 min. We were happy with our last service, and so happy with today’s service that we signed up for their maintenance plan. Thank you Amazing Air Solutions for great service.
The service provided by this company was very professional and well done. They answered all the questions I had and even gave recommendations as to how to take care of my A/C in between maintenance. They responsive and on time for my appointment.
Our technician was very professional and genuinely concerned about our situation. Went to Great Lengths to make sure that we had the right parts. We will definitely use their services again.
We scheduled Amazing Air for the second year to do a pre-summer health check on our HVAC. Julian was our technician today and actually arrived about 90 min ahead of schedule (he called to ask if he could before showing up). He was very professional and polite even working around our loud dogs. He did a thorough check of the system and found some items that needed fixed as they were about 6 years old and wearing down. He did not upsell the items but said if we wanted to, we could have it done right away. He showed us the parts and the issues before agreeing. The whole process took about 90 min and we know we are good for another summer. Highly recommended!
We had Julian come work on our unit in the attic. He was professional, knowledgeable and got the job done in a timely manner. Will definitely be using them again in the future .
Great people and great service. I always use them.
Great service! Very please with Amazing Air Solutions. From Valerie who answered our call, to Roy who set us up with an appointment, & made sure we knew all details so everything ran smoothly. Their tech Julian & his team were on time, and professional. They got our ac running quickly! Not only are we very pleased with the service we received, and highly recommend these guys, their pricing after calling around was much more affordable. We definitely will be a returning customer for all our ac/heating services.
As someone who hires and negotiates with contractors as part of my day to day job, I spend a great deal of time researching and identifying firms that are among the best.Amazing Air Solutions is truly among the best. My family was suffering from breathing issues in the house and we discovered mold and Mildew in our ductwork. We called three different contractors who I thought were the best in San Antonio. The first two turned out to be disappointments as they took a 3 second look and guessed at what could be wrong. Amazing Air Solutions, however, showed up in full force ready to dive in. They did a thorough examination by actually cutting into the duct to see the problem with their own eyes, then provided my family with the solution we needed. It was in friendly service, on time, and most importantly, “on cost.” I highly recommend these guys for anything HVAC related.
Julian and John came and did an amazing job checking on my AC and Heating unit. They were professional and knowledgeable and able to tell me what I did and didn’t need to do for future services.
Efficient and friendly! Thank you for your service and we will be sure to recommend your services to others : )
Very professional and friendly! Explained the steps through the process. They gained another customer!
I’ve been back and forth on replacing my ac system at the house for a few years. I decided to go ahead and do it and to be honest I couldn’t be happier! These guys went above and beyond from start to finish. They gave me several options and explained the difference between the options and made it easy for me to make a decision! The only complaint I have is I wish I would have done this sooner. The guys were very respectful, courteous and professional as they come. A+++++++ in my books! Thanks for everything!
My AC went out early Sunday morning in August with 102 for a high. I called several places and they told me anything from 1 to 5 days to get a technician out to my house. I called Amazing Air Solutions and Roy was on his way in about an hour. He had my AC up and running in no time. He explained everything that was wrong and checked the rest of my system to make sure there were no other problems. Turns out the refrigerant was a bit low which probably contributed to the other parts failing. Roy topped everything off and it works better than ever. Its the extra mile he went to check everything that will keep me from having any more issues in the future. Great service.
Amazing Air provided professional and high quality service. They were very timely in their response to making a visit to check my AC and helped me understand the issues that my AC was having. I highly recommend AC services by the Amazing Air Solutions Team!
I am really thankful and appreciative for Mr Roy with Amazing Air Solutions. He was very thorough and efficient installing our new central unit and replacing all our ducts. He was very honest, caring, and considerate about what we needed, and wasnt trying to sell us anything we didnt need. Theyre prices and customer service are uncompetitive. He is by far the best service and man for this job. If your looking at having your central unit repaired or replaced, look no further than Amazing Air Solutions. He is truly a blessing.
We had an unexpected water overflow on our AC drip pan. We were able to get a hold of Amazing Air Solutions at 10pm. Roy tried to get us a technician out to us but unfortunately due to high call volume he was not able to. He went out of his way to get us seen at 7am the next day. He prompted us to turn off the unit so it would not keep overflowing. Julian showed up on time, fixed our issue and gave us his recommendations. Great service as always. Thank you Roy and Julian.
Staff wa me very polite. Set an appointment for 1500-1700 window and they showed up right on time. They called to see if they could get there earlier but I had to keep the original timeline cause my tenant was working. They got my system up and running same day. I had a coolant leak. They filled my system with coolant and a sealant. Great job.
I want to make it clear I am not giving the technician a low rating. He came with a mask, was really nice, and was very knowledgeable. He was able to confirm that my compressor was not out. I take issue with the company and the fact a free call turned into a $333 dollar call for emergency service and replacing 2 fifty-cent values. That’s ridiculous! The company was going to charge me $1200 to replace the valves, replace a $20 capacitor and add 7lbs of Freon. Luckily my personal AC guy told me to stop them immediately. Anyway Ac pricing is insane. Again technician was awesome, the prices are bordering on legalized robbery.
Came out within an hour and solved the AC issue I was having.
Julian was on time and very professional. He listened to our concerns, did a thorough inspection, and gave his recommendations. I would highly recommend Julian and Amazing Air Solutions!
We initially had another company out to do a Summer Tune-Up which resulted in getting 6 different quotes on a new system. Roy was knowledgeable and took his time explaining everything to us without pushing us to buy or upgrade. Each option was presented with professional advice and each question answered with a smile (I assume since he had a mask on the whole time). Prices were among the best especially for the quality of work and equipment.The install was able to be scheduled quickly, the team arrived on time and worked nonstop until the unit was installed and we had cold air again. They had the same positive demeanor, answering any questions I had, no matter how small and took the time to explain things to me as they went. Any issues (the UV light placement needed to change for example) were met with a quick solution, again without any attempt to upsell or extra fees. In the end, we got exactly what we asked for, paid exactly what we agreed on and will continue to use Amazing Air Solutions for all of our future AC needs. You truly cant go wrong with Roy and his team.
Asked for an estimate on replacing the motor for my AC unit as the company I use for routine maintenance recommended that I replace it and I was trying to get comparative pricing. I also asked, if it was free, to verify that the replacement was needed emphasis on if it wouldnt cost me anything to verify. It was agreed. They notated a different issue then the original company but didnt see a high amperage on my unit so did not recommend replacement of the motor. I asked for the price to replace the motor and was quoted for $900+. Plus I was charged $60 for the verification. The original company quoted me for $500 however a third company only quoted me for $385 for parts and labor on replacing the fan motor. Bad pricing and charging me for a service I only requested if completed if it would not cost me. I did not dispute the charge at the door as I consider it a cost of losing my business and didnt want to waste more of my time.
Julian was at our house less than 30 minutes after we called Amazing Air Solutions. He was very professional and courteous. I don’t often complete reviews; however, the service provided definitely warranted the highest marking!
Julian saved my family and I from a disaster known as Thee Texas Heat!! After I failed miserably to install my own Nest Thermostat, Julian was kind and responsive enough to help replace the fuse I blew AND install the thermostat AFTER BUSINESS HOURS! They literally saved us from a night of agony. He then kindly took it a step further to educate me on where I went wrong and how I can prevent that from happening in the future! Amazing Air Solutions and Julian will be my only contact for my HVAC needs! Highly recommend!
A big shout out to Roy and his Amazing Solutions AC team. They came out the day I called with AC problems and were very professional and courteous. The team took the time to inspect the AC unit and identified the problem and fixed it right away. The AC guys were upfront and I never felt any sales pressure. Their prices are very reasonable and I would highly recommend them if you want honest and fair service. We could immediately tell the difference with the AC once they finished. Very happy with their service.
We lost over $900 with this company! They did NOT fix the problem and when I called back the manager flat out refused to come and look the damage because he said we still owed them money!!! And proceeded say they did what we asked, which is a lie, we asked them to FIX THE PROBLEM and now refuse to work with us. He told me that I’m “Bad business”. The MISTREATMENT OF CUSTOMERS IS BAD FOR BUSINESS ROY! Do NOT use Amazing Air Solutions unless you want to throw away hundreds or thousands of dollars!! More like Amazing waste of time, Amazing mistreatment, Amazing SCAM.
A/C unit was acting up and didnt know what was wrong. So I gave them a call and Julian was nothing short of awesome when it came to everything I needed to know about my A/C problems with great services!
Great customer service, very professional, they did a great job and and they have great prices!
Julian from Amazing Air Solutions did an outstanding job. He assessed the issue and gave us an estimate on the spot. He shared the options and explained things thoroughly. The work was completed timely and everything is running perfectly.
This company is one of the best HVAC company. They take care of their customers very well.From our first house to our home now i only trust my hvac system to Amazing Air Solutions, and will always will.
Amazing company and technicians. Professional, knowledgeable and reasonably priced. Will be using in the future.
Amazing service by Julian. Came on time and diagnosed what the problem was. After that he explained to us what the issue was and took care of it, keeping us informed on what exactly he was doing, and why he was doing that. After in which he told us some tips on how to prevent the problem from occurring in the future. Phenomenal service, would recommend this company to home and business owners.
Roy with Amazing Air was very friendly and quick to diagnose our a/c problem at Midtown Motor Company. His price was reasonable and he got the job done fast! We will definitely be using this company again if needed!
Everyone was polite and helpful. The technicians were very knowledgeable and took the time to explain everything that needed to be done. I was also surprised to schedule a same-day appointment!
Very polite & friendly & very informative, any questions we had they answered & their technicians are amazing! By far best customer service/ service by technicians we have ever had!
We have used Amazing Air Solutions for the past 3 years for both Personal and Professional purposes and I must say they always exceed our expectations.From Professionalism to Response time to quality work they are outstanding and I highly recommend.
Great professional workers! Very informational on what is going on with your system. Will do everything they can to make sure you are completely satisfied
Julian was greatOn timeCourteousKnowledgeableWore shoe booties in the housePreformed the repair quickly
I was experiencing some A/C problems and a neighborhood friend recommended Amazing Air Solutions. I gave them a call and Nancy was the nicest person over the phone. She took care of my questions and made my appt. Roy showed up right on time. He checked our unit inside and out. It turned out we were short about 2lbs of freon. The special offered 1 free pound of freon and paid for the other pound. Roy gave us recommendations and explained what he did. He even showed me how to keep the AC drain clean. He was never pushy into selling their services. I see why they have a high star customer rating. I am very pleased with their services and professionalism and will definitely be using Amazing Air Solutions for my A/C check ups or repairs.
When technicians arrived, they both asked to use my restroom. During their visit, my smart thermostat was taken offline and reset to default settings. Lastly, one technician, had issues checking the unit refrigerant level and released some of it multiple times. They asked me if I wanted them to replace what was lost and I confirmed that would be the right thing to do. Definitely an unfortunate visit.
Amazing Julian came out and was very courteous and well knowledgeable. Made sure everything was in good order before leaving. Made me and my daughter pleased. Will recommend .
The guys were prompt and professional. Julian and Danny diagnosed the problem with my AC and got it repaired very quickly. Amazing Air will maintain and service my ac system moving forward.
Great people. They explained the issues and were quick and polite. They were on time, responsive and had great personalities.