Let me start off by saying thank you. Your AC tech, Rico is the man! Not only did he solve my AC problem in one day, he took his time and explained what was going on during the process. That kind of customer service is the reason why I will continue to recommend your company. Texas Air Masters? Youre darn right they are.

I called late last night (9pm) that my AC unit wasnt working. My call was answered quickly and professionally. They had a technician out at my home by 9am the next morning (well within the time window estimate of 8-10am). Rico fixed my AC unit quickly (paid and out the door by 10:30am) - and in this time of a pandemic he (and I) wore a mask the whole time. He also wore boot covers to protect my floors. He was friendly, educational, and professional. This is the second time weve had them out to repair our machine in the last year and a half (older unit) and were consistently pleased with the prices, but even more importantly, with the service. I would 100% recommend them without hesitation.

Absolutely fantastic work!!

Texas Air Masters is truly exceeded our expectations . The service was seamless start to finish. Jacob came out to assess our job. He gave is a very fair estimate and did not try to up-sell. He gave suggestions for things we could do to make our cooling more efficient - extra vents etc. Mary, the owner, followed up with a call to answer any questions we may have. The installation went smooth. The team was polite, efficient, hardworking, tidy. It was a huge positive for us that the job was complete before out of town guests arrived. I cannot say enough good words for this company. In today’s world where great service is rare, Texas Air Masters” is a “jewel!

Mary at Texas Air Masters has consistently given us supreme customer service, for years now. Rico, our technician, thoroughly explained our AC issue and resolved it quickly. A few months ago, we had our entire downstairs AC/furnace replaced (it was very old - original to the house). The work was done quickly, and at an excellent price (we had several estimates from other companies, and had researched it, so we knew). Great company: trustworthy, fast customer service, and a fair price!

I needed AC service and received excellent service. Friendly customer service, not to mention fast response. The service man who came out was very friendly and even gave suggestions for up keep on my unit. I would highly recommend this company for all your air condition needs. Anyone interested in obtaining an AC unit in their homes should contact this company for help. They are very helpful!

Very, very happy. Technician Chris came in and worked hard to solve what turned out to be an electrical problem. He fixed the problem and had the system up and running in two hours. He was perfectly professional and kept in constant communication with me. My AC is now back on and Im totally satisfied with the service.

Last month my thermostat started showing error messages. I was able to get an appointment the day I called and Ricardo was the technician dispatched. Ricardo was extremely thorough and patient in his troubleshooting and eventually tracked down two separate problems and successfully repaired them. I am very appreciative of Ricardos extensive knowledge and skills!

I had a small problem at first with my AC unit at home, in the beginning I used the service that my Home Warranty provided, but because Home Warranty companies always use limit what repair companies can do and how they do it, my small problem turned into a huge problem.After going through 4 different repair companies with my Home Warranty I decided to cancel their service and work directly with a repair company.As a disabled veteran I like to look for companies that are veteran owned for any kind of service, I strongly believe that we have to help each other, so I found TEXAS AIR MASTERS.From the moment the technician (John) started working on my AC unit I new that I had made the perfect choice. John was extremely thorough with his repairs and outstandingly professional, while taking the time to patiently explain the whole process to me step by step. Thanks to that he was able to locate all the damage that the other 4 companies had cause for not being able to perform their work properly. His dedication to his work speaks highly of him and TEXAS AIR MASTERS.In par with their outstanding service are their prices and the time on which they operate. They have the perfect system where it gives the customer several options to choose from based on financial needs, which as a disabled veteran was extremely helpful and greatly appreciated.The work needed to repair my AC unit required a couple of technician, and as I suspected, the 2 that came to assist (Chris) and (Rico) were just as professional and dedicated as John.All the way around TEXAS AIR MASTERS is a company I HIGHLY recommend to everyone that wants to get an Honest and Professional job done.

Rico is one of the best guys and mary is a very good person they blessed me with a part for my ac unit at a affordable price they company I gonna be with for the rest of my life as long as I live.

I recently had a tune up of my air conditioner. I was very pleased with the service provided by Mike. He was very professional and courteous, and made sure that everything was in good working order. He even showed me how to replace the batteries in my thermostat! Thanks! (it needed it!) In all, the tune up took a little over an hour. He also took some time to make a few recommendations. I will use this company again before winter so they can check up on my heater so I dont freeze! Im happy to freeze now in the summer though. :) Ive already told my family and co-workers and friends about Texas Air Masters! Thank you for your service, and see you again!

So my ac went out this weekend and I called Texas Air Masters. The lady in the office was great gave me a call when the technician Carlos was in route. Carlos diagnosed the problem fairly quick and was able to take care of the problem. The service was great from the office to the technician. Was able to enjoy the cowboys game comfortably. Would recommend this company.

I have to say, I just started working here about a month ago, and I love it! The people here make you feel so welcomed, as if your family. If your looking for a professional, hard working, family type air conditioning company, that actually cares, look no further! Texas Air Masters is blessed to have great clients :-)

This company is the best. Impeccably honest, and they take care of business fast. I appreciated their same day fix of my system that had been down for over 4 days. Other companies came out looked at the situation and talked about it and not only didnt come back on time but tried to sell me things that were not broken. I have the greatest respect for the honesty and ethical behavior of Texas Air Masters. I am so glad I found them.

I am writing to inform you of the amazing employees you have at Texas Air Masters! Jon and the crew of men that worked in our home in October were stellar. From the moment Jon walked into our home it was apparent we were dealing with a true professional. His knowledge and sound opinion was a pleasure to experience after the other companies we had suffered through prior to contacting Texas Air Masters.The crew that came into our home to install two completely new ac/furnace units was great! Each one demonstrated the same professional attitude that Jon exhibited and did an absolutely first rate job with the installation and clean up. A pay raise and a Christmas bonus should definitely be given to all of the fine pros that were part of the entire process from start to finish.Again I cannot say enough positive things about Jon. Texas Air Masters is blessed to have such a talented and skilled employee. I will be recommending Texas Air Masters to everyone. Thank you for being one of the good companies amongst all of the terrible ones!Netzer

I strongly recommend Texas Air Masters. We needed our unit switched from residential to commercial asap, within 24 hours it was. Not only were they fast, professional and the customer service was exceptional, they are also very reasonable. I loved that they worked around our schedule. I and everyone here in the office will definitely call them for all our ac and heating needs.

I truly recommend Texas Air Masters. Best service experience ever, from start to finish. Very professional and knowledgable. Prices were very reasonable and the crew was amazing! Got the job done quickly and provided excellent service! I will also use Texas Air Masters!

My a/c system was broken, ( lost all my freon, and the main valve broke) was told by 2 of their competitors that a new system was going to be over 10,000.0 . These guys not only beat them by alot, they had my NEW system installed in 7 hrs. And that was the next day after they came out for an estimate! Not only will I be using Texas Air Masters from now on, but i will be highly recommend them to all that I know. Courteous salesman,employees, and operator. They were professional in their services, and answered all questions satisfactorily kuddos to you Texas Air Masters, you have earned a lifelong customer!!!

The people at Texas Air Masters could not have been better in their service. I actually had another AC company (that was 4 hours late) come to my home today; supposedly to do a tune-up and they left a lot to be desired. So, I called Texas Air Masters and they were professional, on time, and the Texas Air Masters technician invited me to watch everything he was doing on the service. I was extremely impressed and very grateful to find a company that is striving to do a tremendous job. I will recommend Texas Air Masters to all of my friends and family!

MY a.c. went out yesterday and I called this company cause of their reviews. They were very professional and honest. Carlos explained to me my options and I went with the replacement due to my unit is 21 years old and just not efficient. Their prices were really reasonable. Definitely would recommend this company again. Thanx again Carlos.

Our A/C went out around 8:30pm on a Saturday night and Texas Air Masters was the only company willing to come out and diagnos the system. Within a couple of hours I had my A/C unit back up and running with out having to take a big hit financially. Tremendous customer service at a low cost!!

Texas Air Masters and Carlos Ramon did a wonderful job on my AC!! Another company came out and told me I needed a whole new unit. Texas Air Masters came out and fixed my issue and told me I did not need a whole new unit. They saved me a lot of money!!

I recommend and commend Texas Air Masters. Their technicians were very informative and professional, I will be having them upgrade my air conditioner soon. They made a repair to get me by and I appreciate their customer service!

After some bumps in getting a technician to my house (I think they were pretty busy, to be fair) the technician was very helpful and honest about what was going on and what recommendations he made. Service was quick and while I know absolutely nothing about AC pricing, the final bill seemed fair.Will use them again because of their work in going the extra mile.

Excellent service! I could not be more pleased with my a/c repair. I will use Texas air master for all my future a/c needs. very professional polite and will recommend them to family and friends.

**UPDATE:** BUYER BEWARE! Downgraded 2🌟s! Serviced 1 HVAC with 9lbs freon but was not required as checked by Champion AC. Recommend? NO..way! Too many other companies in San Antonio with integrity.----------- Original ----------------------Annual furnace tuneup performed. Mary and Cassie were very pleasant, quick service and professional on the phone. Made appointment online Tues morning and they had me scheduled for Wednesday. Quick!Senior Technician John came out and performed both services. At first he informed me it would be extra since its for two units. I assured him this was previously coordinated with Cassie along with my military discount. I was expecting the technician to wear booties throughout. He did not and I didnt request. This was on their web site.The entire service took about 3 hours. The condenser/compressor unit was rinsed, a few wires checked, blower unit inspected, but the A/C coils inside the home were not washed. It just seems its something the homeowner can do by watching a You Tube video. Keep your money.Discovered one unit was very low on freon. He didnt charge the normal price. Original bill should have been $59 with military discount but turned into $211.Big question. Would I recommend...NO! For the level of service I will be doing the next maintenance myself.

Great service company, Texas Air Masters did a great job of getting my air conditioning system to stop leaking water. The repair was fast, efficient and very affordable. Also gave me a free service call on a sunday because of my military service.

My central air and heat was not doing so well. Received Texas Air Masters flyer with their winter special for an entire air conditioning and heating replacement so we thought we would take a chance (we knew it had to be done). My unit was over 20 years old and was truly on its last leg. We had replaced the compressor a few years back and had been told at that time the unit really needed to be replaced (among other things was leaking Freon). TAM sent William (technician) to give us an estimate. After checking everything out, William believed that the outside unit was still working well enough to keep. As to the inside, even I could see the inside unit was old, dirty, rusty, corroded, mildewed. Couldnt believe we were breathing in all that yuck. William also noticed that our fan was out of balance which explained why the house shook every time the air conditioner kicked on. For the record, I would have replaced the whole thing if he had said we needed to (thats what I was expecting). So for less than half the price, only the inside unit was replaced. I should mention that our inside unit is located up stairs above the water heater. Even I could see how tough it was to access and remove our unit not to mention getting the new one in. But, they did their job and we got a quieter, better insulated, and more efficient air conditioner and heating unit. A company is only as good as the people they send to you. William was professional, honest, reasonable, and competent. Didnt try to sell me what I didnt need. Its been a few weeks and the heater and air conditioner are working like a charm. Very pleased.

I would definitely recommend Texas Air Masters. CJ was extremely helpful and fixed my AC problems promptly. He was professional and courteous. Will do business with them again!

I truly recommend Texas Air Masters for your air condition services. Their technicians were very professional and polite, were on time, and answered all my questions I had. I must say, I even learned some stuff about my air condition thanks to the technicians. There is no doubt I will be calling them again for my next service on my AC.

I called Texas Air Masters in April and spoke to Cassie. I wanted to set up an appt. for an annual spring check up. Cassie was very thorough and asked all the right questions to make sure I was getting what I needed. She was very professional and set up the appt. for a couple of days later. John arrived at my home on time and was very professional in appearance and the way he conducted business. I work and had to take time off of work so I really appreciated he was on time. Other companies I have dealt with werent as courteous. He went about his business and did a thorough exam of the a/c. All was well. He was at my home for about an hour. I am so happy to have found Texas Air Masters and will have them do all my a/c work and repair from now on. Thank you Texas Air Masters for a job well done.

I JUST WANT TO THANK TEXAS AIR MASTERS FOR COMING OUT TO MY HOUSE TONIGHT AND TAKING CARE OF ME AND MY FAMILY. MY HEATING WASNT WORKING AND SO I CALLED SEVERAL COMPANIES BEFORE BUT NOBODY COULD COME OUT EVEN THOUGH THEIR WEBSITES SAID 24 HRS. I CALLED TEXAS AIR MASTERS AND THANKFULLY THEY CAME OUT RIGHT AWAY WITH A GREAT ATTITUDE AND THE SERVICE MANAGER (JUAN) WAS VERY POLITE AND MADE SURE I WAS GOING TO BE TAKEN CARE OF. I RECOMMEND TEXAS AIR MASTERS TO ANYONE WANTING GREAT SERVICE AND A/C & HEATING REPAIR.

The other day I was pulled over on the side of the road due to a flat tire. I was trying to get in touch with my husband to come help me. Soon after a man pulled over to help me. He was very nice and offered to help me get my spare tire on. I noticed he was wearing a Texas Air Masters uniform (William) and I decided that since he helped me, the least I could do was say what a nice and caring man you have working for you. I really appreciated his help. I will most definitely be using you guys for my next A/C job!

If youre looking for fast, these guys are ok. If youre looking for good, STAY AWAY. I had them out to service my combined AC/heat pump in Jan 2016. They gave it a clean bill of health. The first time I switch over from heat to AC (early March), the unit blows nothing but hot air. Very disappointed.

Best and most careful and competent repair service Ive ever had on our air system. Took the time to troubleshoot and also tested to make sure repair was running smoothly.

From start to finish everything was handled with me as the customer in mind. John helped determine the problem and made recommendations for the repair. The work was done professionally and efficiently.

Texas Air Masters installed a new unit for us on July 2nd. Very patient, honest and professional people. I highly recommend them and will continue to use their services.

I had Luis Soto service my Ac unit for the fall special tune up (39.00). I had to have a battery replaced on the inside unit. The service was great,professional and very informative. He showed me the amps of my current battery which was running half therefore causing my unit to work extra hard. He was honest and prices are fair. They have had only 1 complaint in 3 years according to BBB. I have no idea what happened to the person who rated them one star on Yelp but maybe you were having a bad day or just being very unreasonable about the situation.D. Holstein

Had the unfortunate need to call someone on a Friday after our A/C unit grenaded. Called Texas Air Masters - same day they came out, surveyed the damage, gave us estimates and options on repair - Jon, the technician who arrived, was very friendly and polite. Took the time to show us damage, talk through the repair, teach a little about HVAC overall.Jon and the other tech who assisted got us up and running same day as service call.No one is ever pleased to have AC issues, but I was glad to have called these guys.

My AC broke on a Sunday and Texas Air Masters showed up within a few hours and took care of my problem. Technician Rico was so professional and helpful and had my unit running in no time. I will definitely recommend Texas Air Masters to all my friends and family.

Great company, lovely staff and awesome work ethic. They were willing to work with me to make sure things happen so the family was well taken care of.

Great air conditioning repair company, honest and extremely thorough. Would definitely recommend to anyone who might need ac service.

Cannot say enough good things about TEXAS AIR MASTERS, theyre fast, dependable, honest - - really appreciate all of their help!!

Great air conditioning repair company. Really liked their level of service, we highly recommend.

1. Vanessa with Customer Service is EXCELLENT, COURTEOUS, PROFFESSIONAL AND FAST!2. Mr. Rico and Chris were our technicians. They were prompt, professional and provided honest evaluations and recommendations.3. LOOK NO FURTHER FOR YOUR HVAC NEEDS - TEXAS AIR MASTERS ARE THE KOOL BREEZE!

TAM is an outstanding company that stands by its word to dedicate itself to customer service. I had a new system installed last year and had a problem. Mary the new owner and long time employee was wonderful. She had a crew out the next day to fix the issue with a cost of not one thin dime to me. Ness and Chris did a great job! Next, I have been a customer for 9 years and I find them technically competent and dedicated to the HVAC system in your house. They provide Military and other discounts all the while taking time to explain any HVAC problems. Overall, I highly recommend them. They are a company you can count on. Also, I recommend the U-First protection plan. This plan helps keep your HVAC investment going at a high rate of efficiency. It also includes two tune-ups during the year at only $12 a month! Finally, go with the best and go with Texas Air Masters.

The people at Texas Airmasters are what make it great. Two years ago, we had them install a whole house system in our hundred year old bungalow while we were living in it. This is a big messy job that involves a lot of details and coordination. They organized updating of the electrical panel, install of all new duct system, attic insulation, purchase & install of new air handling equipment and city permitting. All while their home office was going through some major management changes due to a family crisis. Like all big home remodeling projects, this one was not without its hiccups. The people at Texas Airmasters handled each item with grace and courtesy. They went out of their way to show us that our job was important to them even when they were having inside hurdles to cross. Last summer we decided we wanted to expand our system to accommodate an addition to our house. Texas Airmasters was on the spot! We love our new air handling system. It works beautifully keeping our home clean and comfortable. We do continue to stay connected with Texas Airmasters by subscribing to their warranty program. Their twice a year visits keep us confident in the quality of our investment. If you are looking for a reliable, professional, friendly company for your HVAC needs, I highly recommend Texas Airmasters. Their bright and friendly people really show they care. The girls in the office always answer the phone and are prompt with returning calls to keep homeowners updated. Their technicians in the field really know their stuff. They are always on time, courteous, respectful and clean. Thank you Texas Airmasters for being a winning team!

I just did business with this company. The service techs were super friendly and knowledgeable and I cant say enough nice things about the owner, Mary. I would highly recommend their services to all of my friends and family!

My a/c went out last night and didnt know what to do cause my husband is deployed and he is usually the one that handles all the maitnance. I called several a/c companies last night and couldnt get ahold of anybody until I called Texas Air Masters. As a mother of 2 I didnt expect for them to arrive so late, but they did. The Technician (Nesimo) was very professional and polite and explained to me what was wrong with my a/c. He got it up and going in no time and gave me a great deal cause my husband is military. Its good to know that there are great businesses out there like Texas Air Masters. I will definetly recommend them to anyone.

My ac unit fan was out .... I called everyone else to get them to check it out.they told me two three day later they could...Texas air masters was there couple hours later....the found the problem and fixed it ..thank very much I will be calling again if. My ac unit ever has problems again

I called in to inquire about how much it is to check my ac and was provided courteous and very helpful information from the office staff...needless to say i am scheduled for an appointment tomorrow!!!!

I had an ac problem that several companies couldnt figure out.I called Texas Air Masters and they came out right away even gave me a courtesy call.they found the problem and fixed it within minutes and also charged me a good price.i would recommend them to anybody wanting great service.technicians were great and i plan on using them on any future ac repairs