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Karl Malone Toyota of Ruston
1001 North Service Rd E, Ruston, LA 71270, United States
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Karl Malone Toyota of Ruston

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Sa
Review №1

I am 44 years old and brought several cars and I must say this was the best experience I have ever had. Special thank you to Marshall for waiting outside with me until my husband could come get the car. Great job!

Be
Review №2

DJ was our salesman. He was very friendly and accommodating. He took care of things quickly and professionally. We love our truck. He deserves 5 stars but the person responsible for cleaning the truck at the dealership could have done a much better job. That was my only complaint. Other than that, all the people were friendly and went out of their way to get things done as quickly as possible. Thank you DJ.

Ma
Review №3

Robert James knew exactly what we wanted, and he delivered! Through his professionalism and friendliness, he made this the best experience for buying a vehicle! Karl Malone Toyota and Robert James…What a team! Thank you! We love our new Tundra!!

Mi
Review №4

When I decided to buy a new vehicle, I wanted to go back to a Toyota. I definitely wanted to buy local-so I went to Karl Malone Toyota in Ruston, LA.That is when I met Robert James. He was extremely helpful and patient. He listened when I told him what I was looking for and helped me get the most money for my trade-in.When I purchased my new vehicle, Robert explained all the ‘bells and whistles’ on my SUV. I was amazed at the time he took with me and with the knowledge of all the features on my new car.I highly recommend Robert James to anyone in the market for a new vehicle!

la
Review №5

My salesman was Louis! An answer to my prayers! He made the entire process lighthearted and fun! The entire team was professional and honest. Not only did we get a new vehicle but we made friends! Hands down the best experience I’ve ever had!

Jo
Review №6

Had a great experience at Karl Malone Toyota today. DJ is a top notch salesman and a true asset to their team. He listened to our needs and helped us where needed. Ask for DJ!

Sh
Review №7

Julie, our sales person was AMAZING!! She had everything at our convenience. She was friendly, made us feel comfortable. She was not pushy at all. She stood back and was there to answer our questions. She made everything go smoothly and quick. From the time I pulled onto the lot til the time we pulled off the lot in our new ride was an hour and a half. Highly recommend going to this dealership and definitely ask for Julie!!

Be
Review №8

The staff at Karl Malone Toyota of Ruston were extremely helpful, super friendly. I would recommend anyone looking to purchase a vehicle that is the place to go. My salesman was John. John was very knowledgeable and very helpful with every detail even making sure that I was good with the technology on the car. They are the best !!

Ky
Review №9

Highly recommend to everyone. Incredible staff! I honestly cannot express how amazing my experience was buying my car. I never felt pressured and they didn’t try to sell me a bunch of things I did not need. Hands down best car buying experience I have ever had!

CY
Review №10

Very good experience! Ask for Robert James, excellent salesman. Professional. He was very knowledgeable about the vehicle I was interested in, and went the extra mile for what I was looking for and accommodating with my time frame.. Louis, in finance assisted with meeting my budget, also very knowledgeable. My take is the dealership is all about meeting the customer needs. Extremely professional. Quick response. No waiting for hours. Very attentive.Only downfall with my trip was I missed seeing Karl Malone in person by 20 minutes.

Ki
Review №11

I had an amazing experience at Karl Malone Toyota of Ruston. The staff was very friendly and courteous. It all started with an phone call inquiring about a new vehicle I spoke with Robert James. He was very nice and knowledgeable he explained all of my questions I told him I would be in today. As soon as I pulled up he came out and showed me my future car. He was very patient with me as I was confused on which one to get, he helped me get what I wanted. He explained all of the paperwork process. If you are in the process of buying a new vehicle go by and visit ask for Robert James I give him 10 stars ⭐️⭐️🤩.

Za
Review №12

Please tell Mr Karl Malone he runs a fine business! Mr Mickey and Louis Allen are phenomenal and deserve all the bonuses and praise you can give to them. They were so professional and kind to us throughout our shopping experience. I will recommend Karl Malone Toyota of Ruston to all my friends and family!

Mi
Review №13

Excellent service! Trucks in general are hard to get right now (June 21). Was able to have someone help me out getting the exact truck with the specifications I wanted/needed. Would recommend to anyone especially right now!

Em
Review №14

Our entire experience was great. I knew what I wanted when I got there and they worked with me to make it happen.

Cu
Review №15

Its all good. got a wonderful car at a good price. thanks Karl Malone staff your the best!!! 😘

Mi
Review №16

This is my 3rd new vehicle and by far the best buying experience hands down! Very friendly and very professional atmosphere!!. I love my vehicle! Thank you Louie Cribbs and Karl Malone Toyota family!! You Rock!

Ka
Review №17

John Driskell is the best! Weve bought 2 vehicles from him and Karl Malone Toyota and both were great! I wont let anyone else but John sell me a vehicle. Karl Malone Toyota is one of the best dealerships around, very friendly and helpful staff!! Thanks John and Karl Malone Toyota!!

Li
Review №18

I would like to thank DJ at Karl Malone Toyota in Ruston for there help in the purchase of my granddaughters new car we love it and the great deal and the friendly people. So if you need a new ride go see my man at Karl Malone just ask for DJ he is the best.

As
Review №19

Louie and the team at KM made buying and trading-in so quick and easy. Everything was done over the phone. It took one day. We got the best price and interest rate possible. We got the best trade-in possible. And it took less than an hour to get in and get out. Best experience I have ever had with a dealership! We will be buying our next vehicle with them for sure.

We
Review №20

Louis Allen and the team at Karl Malone Toyota of Ruston made purchasing my vehicle stress free and enjoyable. Love my purchase and definetly recommend using them for your vehicle purchases!!!

Ph
Review №21

The sales tem at Karl Malone Toyota are the greatest. Very much enjoyed doing business with them and especially John Driskill, and got a great price also.Toyotas are hard to come by but they made it work. Living in Shreveport I decided to check them out and glad I did compared to local competition it was worth the hour drive.PA Ponder

Gl
Review №22

I was indeed fortunate that when I drove up to Karl Malone Toyota, a young lady Julie Martin, saw me looking at one of the previously owned vehicles and offered her assistance. Over the following two days, she demonstrated several vehicles that I may have been interested in and following her advice, I selected the RAV 4 I purchased. Her enthusiasm, her dedication to her job in making sure I was pleased with my purchase really impressed me. I am happy to recommend Julie Martin to anyone interested in the vehicles Karl Malone Toyota has to offer. She treated me fairly and Im sure youll receive the same quality service I enjoyed.

Mi
Review №23

Great Service team. Doug got me right in. All the employees where smiling and very Friendly. I will buy my next Tundra at Karl Malone Toyota. Just waiting on the new body style.

Co
Review №24

I’m from out of state and have been searching for a third row vehicle for over a year. We need a third row SUV with captain chairs in the middle to accommodate our family of 6. Brad Woods at Karl Malone Toyota got me in an Acadia that was perfect for our family! He got everything done over the phone so I was in an out in an hour when it was time to sign and pick up! The entire team was wonderful! Everyone was so nice and answered my questions about warranties, gap insurance, and even offered tips and tricks about keeping my car in tip too shape and how to pay my loan off faster! Brad took time with me and showed me all the bells and whistles and made sure my phone was hooked up to Apple Play properly. They all went above and beyond for the absolute best and easiest car buying experience I’ve ever had. I will forever make the drive and be a Karl Malone Toyota customer!

Jo
Review №25

My salesman was Darnarius Jackson and he was such a nice gentleman and he got the job done so if you need a vehicle please go by and see him

Ta
Review №26

Everything went fast, literally everyone was nice and welcoming. If you’re in need of a car and a good deal go see Mr. Robert James at Karl Malone Toyota of Ruston. I looooove my brand new Carolla!! 😁

Da
Review №27

They were attentive and knowledgeable. They were very quick to work with us and get us in a new car on our terms. They were extremely nice to us and made the entire experience a good one! I would highly recommend using them!!

Da
Review №28

The staff was amazing. Thank you Mr.Louis for your hospitality. I give this a 5 star because it was a good place, friendly staff, and we was in and out quickly. Karl Malone is the place to go if you are looking for something new. We was in and out and it wasnt a hassle. Thank you guys/gals so much!

Ac
Review №29

Mr Doug Futch was very patient and courteous in helping me resolve the battery issue with my 2006 Toyota Avalon. He has the perfect demeanor and personality to work the front counter and deal with customers directly! I have zero complaints with him and he explained everything calmly and thoroughly! 👍🏿

Ka
Review №30

I love the customer service, purchased two vehicles never felt pressured to buy either. Friendly group of people from the front to the back, lol.

Pa
Review №31

We had I very pleasant experience with Ivory Bradshaw. He met all our needs. He was very professional and informative of the vehicle we were looking to buy. We understood he was new to that store but he was very helpful and knew most of all of the answered that we asked. I would recommend him for sure.

Ja
Review №32

Best car experience ever. All employees were welcoming, friendly, and very patient.

Ta
Review №33

There was a comfort with my salesman, Cedric Small, from point of contact. After a horrible experience in Monroe the day before, he literally changed the journey. I was met with professionalism, strong character, and respect from not only my salesman, but all other salesman, sales managers and finance manager, I made contact with. I’m so happy I was led to this dealership that day. Don’t tell a sole, but I actually enjoyed the experience!

Ca
Review №34

Timely, courteous and personable! We appreciate our needs being addressed so well. When a small detail arose with our new van after the sale, a call to our salesman, Robert, quickly pointed us to the solution. Thanks also to Garrett for all your help!

Je
Review №35

I had a great experience at Karl Malone Toyota. Robert and Greg were great to work with. It was a very easy and pleasant vehicle buying experience.

Ki
Review №36

Car buying is always stressful for me, but my salesman, Robert James, made it easy. He even took time on his day off to finish the process. This dealership has a great team.

Ch
Review №37

Just bought a new Camry from Robert James. He did a great job showing us the car and all the options. Then after we bought it he filled up the tank for us and explained how to use all the features that came with the car. A great salesman I would recommend to everyone.

Ty
Review №38

Huge thanks to Louie and the other amazing team members for making the process so enjoyable and stress free!

Pa
Review №39

Great place to buy vehicle . Great salesman Robert James and finance office Louis Allen . Pat Gentry

An
Review №40

Everyone was Awesome!! We truely appreciate the fast and friendly service!!

As
Review №41

Robert James was the best salesman we could have asked for! He was able to get me in the 4runner I wanted, at the BEST price around! Him and his team were great to work with! They laid everything out on the table and were nothing but honest. Great job guys! It was a pleasure :)

Ma
Review №42

I went yesterday with exactly what I wanted in mind and Louis made it happen!! Went on my lunch break at work and managed to get everything done within the hour and was so so so helpful. If you need a car don’t hesitate to go see him!!! I love my 2021 Toyota Camry!!❤️

ch
Review №43

Would definitely recommend. Everyone was courteous and professional, from the people in finance to the salesmen.

Jo
Review №44

The staff at Karl Molone Toyota was extremely helpful . We had a bad experience 10 yrs. Ago with some of the past staff but the staff there now are on top of there game . I would definitely purchase another vehicle from this place

Ma
Review №45

Best car buying experience.......I live in Shreveport and would recommend driving to Ruston to Carl Malones to buy your next vehicle! Ask for Louie Gibbs...great sales guy! Come in started looking brought me some keys took some test drives! Worked me up a deal he worked with my credit union 3 days later I picked up my 2021 4 runner for a great price got a great deal on my trade in and the deal was done no hassle! Highly recommend!

Br
Review №46

The staff at Karl Malone Toyota of Ruston has some of the most professional people ever! Doug Futch is the ish! :)Seriously, the guys in the service department were very helpful and informative. They not only answered my questions, but also provided me with options. I was in and out in no time. Job well done, fellas. Special thanks to Doug. Dealerships, THIS is how you do it.

Ka
Review №47

I definitely recommend buying from Karl Malone. They were kind and helped a lot on getting me in the right vehicle. Definitely will buy from them again. Ben fuller was my salesman and he was great!!! Thank you Karl Malone Toyota for getting me my perfect vehicle

Ma
Review №48

I decided that I wanted to get a used 4runner and ran along one at Karl Malone Toyota. After calling to express my interest, all I received was amazing help. I was so impressed in how much these guys helped me find my dream car. Everything went so smoothly and they did everything they could to meet me in the middle. I definitely will keep them in mind for future purchases as well.

Sh
Review №49

The General Manager, James Necaise and Cedric Small both were wonderful in assisting me with my new purchase. Greg in finance, was very thorough and made me feel at ease in signing my life away lol! It was the smoothest transition I have ever experienced in buying a new car. They were very fair and forthcoming in helping me decide. I highly recommend giving them your business!

CA
Review №50

I had the privledge to work with Robert James and Joel Benton today. The were both top notch guys. Went above and beyond to assure all of my vehicle needs were met. If youre in the market for a new or used vehicle, go give these guys a try. You will not be disappointed.

Ra
Review №51

Huge thank you to salesman Robert James for selling me my beautiful new Camry!! He did an awesome job and was very helpful through the whole process! Yall definitely go see him!

Ta
Review №52

We recently purchased a used 2020 Chevrolet Traverse with the help of Mr. Robert. He made this the best car buying experience my husband and I have ever had! I will be recommending everyone to go see him!

ty
Review №53

Great car buying experience. Ms. Julie was amazing throughout the process. If you are considering purchasing a vehicle give her a call.

Li
Review №54

We had an amazing experience at Karl Malone Toyota of Ruston! Mickey Reed, a sales consultant, and Robert James, a sales associate, were very helpful and knowledgeable about the vehicles on the lot. They genuinely cared about finding out what kind of features we needed and they were patient and open to us looking around and asking questions to find the just right vehicle for us. When you walk in the doors of the dealership, you feel that community spirit, and it is evident by the authentic smiles on faces that people there enjoy working with each other and have a passion for their occupation!It was a true pleasure to do business with them! I will recommend Karl Malone Toyota if Ruston to anyone in the market for a new car!

La
Review №55

My experience purchasing my new car from Karl Malone Toyota was excellent.Working with Louis was an absolute pleasure! Louis is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. He was fast to answer all my questions. The buying process of my New 2021 Toyota RAV4 LE took two days. The best part – Louis stayed in touch with me the entire time which only made the buying experience even more enjoyable.I highly recommend you talk to Louis if you are considering buying a new or previously owned automobile. He went above and beyond to make everything go smoothly as well as the rest of the Karl Malone Toyota Family! Thank you, Im absolutely in love with my car.

Ma
Review №56

John was very professional and did a great job pointing out all of the features of my new car. I will definitely go back!

Ye
Review №57

Robert James best sales man I ever deal with he when above and beyond to find the perfect car for me !!! Thank you

jo
Review №58

EASY PROCESS. Saleman was not pushy at all. Which made the deal. Business Manager was very detailed and helpful.

Je
Review №59

My salesperson was Louis Allen. In my opinion, he is the standard by which all salespersons should be measured. He has the blueprint for what an ideal salesperson should be; he is the blueprint. He was kind, courteous, respectful, and helpful in every way. He also has a great sense of humor and an awesome personality. He makes you feel comfortable quickly and easily.I was never pressured and was treated with respect throughout the entire process. My wishes to complete as much of the transaction via email/text as possible to reduce wait time were also accommodated.Everyone at Karl Malone Toyota of Ruston from beginning to end was friendly, courteous, and not only willing but eager to work with me to complete the sale and ensure I was completely happy when I left.Without a doubt, this was the most pleasant, efficient, and satisfying car buying experience I have ever had. I highly recommend them without hesitation and will return for any future car purchases.

Al
Review №60

Ive been there one time and never agian I will never support what karl malone did to this kids

al
Review №61

Doug is the best salesman. He worked with me and gave all the time I needed to figure out what I wanted. I’m very pleased with my buy. Everyone their at the dealership were very nice.

Ch
Review №62

If you’re looking for a vehicle there’s no better place to go than this place!!! Robert James was our sales man and he made car purchasing so easy for us! He was so nice and so was their whole crew. He knew the situation I was in and he helped right away. He was gonna make sure we got in a car that day! Robert did everything he could to get me in a car and he made it happen!! It was all stress free as well!!! I would recommend them 1000X to anyone looking for a vehicle!

Mi
Review №63

Cedric Small was super helpful and was responsive when I needed answers. The dealership was super clean and all of the staff was really friendly.

ma
Review №64

Highly recommend Robert James!! He was so patient and helpful. I couldn’t have asked for a better experience!

Sh
Review №65

Had 40k checkup/oil change and tire rotation. Also had wash & interior cleaned. They did a great job!!

Ca
Review №66

I came in looking to make a trade, but not knowing for certain what I wanted. Doug Futch was patient with me and worked with me with my busy schedule. He made the process seamless and easy. Even in finding options from other dealerships ultimately picking one up for me. The new venza is fantastic. Thank you Doug!

Jo
Review №67

Great people super nice and friendly, great place to buy a car!! Go see David Wilcher he will do it for you!

Sh
Review №68

My wife and I bought a new Camry here today. Our salesman was JR. He was absolutely great. Very patient and actually knew the details about the cars(cant always say that about salesmen). The entire process was quick and seamless. Would definitely recommend JR and Karl Malone Toyota!

Ph
Review №69

Literally just had the fastest maintenance done to my truck ever. Doug Futch greeted my as soon as I walked in the door and had me out of there in less than 30 minutes.

Is
Review №70

If you’re looking for a new vehicle that is guaranteed to last you a LONG time. Look no further than Karl Malone Toyota of Ruston. JR was our salesman and he hooked me up with a great first car. He knew a lot about the cars and trucks on the lot and knew what we needed most. If you want a great vehicle, friendly service, and a lot of laughs a long the way, go to Karl Malone Toyota of Ruston and ask for JR.

La
Review №71

So easy and enjoyable. No hassle and no back and forth. Straight to the point! Katherine is an amazing salesman for them!

Ja
Review №72

I was able to find my very first car with the help of Katherine Henry Redding. I would definitely recommend anyone to shop there. The service is very friendly and professional. When you go ask for Katherine she will take good care of you.

Ma
Review №73

Best Toyota buying experience yet! Karl Malone Toyota made the deal fast and exceeded expectations. Ask for Katherine!!

Ma
Review №74

Mrs Julie helped my husband and I find the perfect vehicle for us. She was awesome. Will definitely return and tell everyone I know to buy from there.

Ma
Review №75

Thank you so much Doug Futch. From the time we pulled up till the time we drove away in our new truck you were so kind & professional. We appreciate you and the F & I team at Karl Malone Toyota! We will certainly shop with you again. 😁

tw
Review №76

Wonderful place and the staff were excellent they worked really hard to satisfy our needs once again thanks to everyone .

co
Review №77

Just purchased our second vehicle from Stephen at Karl Malone Toyota. Great experience, no BS, easy to deal with! Would recommend!

Ea
Review №78

Cedric Smallmade my purchasing experience smooth and easy. He worked with my schedule and got me a vehicle that fit my wants and my budget. Love, love, loved my experience.

Ma
Review №79

I highly recommend Karl Malone Toyota of Ruston whether you are looking to purchase a new/used vehicle or lease. Doug Futch has done a magnificent job every time. He will work hard to find the type of vehicle you are looking for. He is honest and true. Great qualities that a person should have. We have leased from and bought our last few vehicles from Karl Malone Toyota and when we get ready to upgrade again, we will be going right back. Karl Malone Toyota of Ruston is not just a place where we buy our cars, they are family. We are a local family supporting another local family.

Em
Review №80

Very friendly.. they went above and beyond to get me in my new car.. how would recommend Karl Malone Toyota of Ruston to anyone for all their new car needs..

Vi
Review №81

Shout out to Robert for getting us in our brand new 2021 Camry! Super nice people to work with, and made the process smooth & easy! Definitely be back to Toyota for all our vehicle needs.

Ve
Review №82

I was extremely satisfied with the customer service from Doug Futch.He was very friendly and provided me with the best customer service!!

Br
Review №83

Doug Futch is the best salesman and the service at Karl Malone Toyota was great! We bought our 4th vehicle from them today. Doug made sure we got the best deal and the process was excellent. Highly recommended!

Sh
Review №84

We have bought 2 cars from Ronnie Ward and we get exceptional service every time. They are easy to deal with, excellent service for our vehicles. One of the easiest transactions we have ever had when buying a car. The people at Ronnie Ward Toyota are always kind and courteous.

Da
Review №85

Louis was awesome. He had the vehicle ready to test drive when we got there. Made the process very easy!!!

Je
Review №86

We had such a great experience at Karl Malone Toyota! Go see them! And ask for John! He is the best!

br
Review №87

Thank you to Karl Malone Toyota of Ruston, La for the feeding all us stranded truckers. You are a great bunk of folks. You set the morale of everyone there. Hats off Mailman!

Ro
Review №88

My husband and I visited Karl Malone Toyota only expecting to have our vehicle serviced which was a Nissan, but their service department makes it worth the drive ( from Bastrop ). As we were walking the lot waiting on our service to be completed, a salesman approached us about a Yukon we that had caught our attention. Louie Cribbs was by far the easiest, most patient salesperson we have ever had the privilege to work with. He went above and beyond to make our unexpected purchase smooth. We can’t praise him and the Karl Malone team enough for putting us in our new vehicle! So if you are looking to purchase, go see Louie and the team! They really make you part of their family!!

Ro
Review №89

Wife picked out a 2021 Highlander, everyone at Karl Marlone Toyota was friendly and knowledgeable of the product.They also worked diligently to get the numbers to meet our financial goals. I highly recommend Karl Malone Toyota.

Vi
Review №90

I had a most pleasant car buying experience today(12/11/2020) with the help of my salesperson Louie Cribbs. He was very helpful, answered my questions and friendly. He made be feel comfortable through out the process. I would recommend him to anyone that is planning on purchasing a vehicle and to seriously consider Karl Malone Toyota of Ruston, La.

St
Review №91

Katherine Henry was awesome! I had been to several other dealerships trying to find my mother another car. They treated her and myself like a number. Communication was slow and figures were horrible! Honestly I had gave up and turned to the online websites like Carvana and Vroom. Their inventory was spotty and too pricy! Everything changed when my mother seen a tv ad showing new Toyotas for less than the price of the used ones I had seen. Mrs. Henry went above and beyond to put my mom in a new Corolla. She even delivered it to her! The look on her face is still priceless!! Glad I found Mrs. Henry and Toyota of Ruston!!

Re
Review №92

We want to thank Mr. James for helping us but our son a new truck! Mr. James was very knowledgeable and just overall a great person. Getting the paperwork done was so quick and easy, probably the best and fastest process for buying a vehicle we have ever seen. If you need a new vehicle, we highly recommend Karl Malone Toyota and make sure you ask for Mr. James!!!

De
Review №93

Definitely highly recommended made sure I left their lot with something reliable and just for me great customer service as well !!!

Ke
Review №94

Had a great experience with Karl Malone of Ruston buying a new 4runner. our sales rep, Doug Futch, done a great job finding what we wanted and worked with us via phone and email to make things easier when we could not be there in person. This is not Ronnie Ward anymore!!! PS.. the service department is excellent also

Ja
Review №95

Excellent service. Doug Futch was my salesperson and will definitely call him first anytime I need to buy a car.

Sh
Review №96

Mr.Robert was very knowledgeable and easy to work with. I enjoyed every minute of the experience.

An
Review №97

Nice admosphere with good friendly people. A great place to buy a car

De
Review №98

Louie Cribbs made buying a new ride virtually painless. Everyone at the dealership were very friendly and had us on the road in no time. I definitely recommend Karl Malone Toyota in Ruston if you are looking for a new or used vehicle!

Ba
Review №99

Helpful and kind staff, our salesman Doug Futch helped me get my new truck!! May possibly been the most helpful dealership out of the few I’ve been too.

Al
Review №100

What a great experience we had! Thank you to Robert James!

Information
27 Photos
100 Comments
4.6 Rating
  • Address:1001 North Service Rd E, Ruston, LA 71270, United States
  • Site:https://karlmalonetoyotaofruston.com/
  • Phone:+1 318-255-1387
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Toyota dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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