We had an great experience with Express Dry Carpet Cleaning. We used them to clean a few stains out of our sofa. The sofa looks great.Communication with their team was always polite, and helpful. The technician was punctual and efficient.We would definitely use them again!
The guy just left. He was hard-working, nice, Even early!I really like this company.I read the reviews first. I agree. The coupon is a great deal!
We were looking for duct cleaning for our new home. We were also having an issue with our dryer vent not being vented to outside of our house. Not only did our technician find an earlier opening for us but he cleaned the ducts and took on going into our crawl space to replace abd run the duct properly for the dryer vent. He also changed our filter and noticing that it was completely black after only 1 month he performed a cleansing abd sanitization. This was all done at an extremely reasonable price for nearly 3 hours of his time. I would highly recommend this business.
Well recommended and often used in my community. Nabil is friendly, professional, and thorough.Happy return customer.
Very satisfied with their cleaning of my couch love seat and chair. Did carpet cleaning and cleaned tile and grout. Very professional will use them again after the holidays. Thank you Nabil
We got carpet and air duct cleaning done. The technician was competent and answered all our questions. He even provided us with information needed to maintain our new home. Will hire here again whenever needed.
Shouki took great care of my mothers room. Also gave great advice on how to treat any new stains that may arise. I will definitely use again for the rest of my carpets! Top notch!
This company did $6500 worth of damage to our floors. They initially agreed to pay for the repairs but when I sent them the bill they suddenly claimed that they didnt do any damage and wouldnt pay. Beware!
Express Dry Carpeting was able to work with me on a very tight schedule for an extremely reasonable price. My apartment complex was trying to charge $250 for 2 bedrooms and a den. Express Dry Carpeting was able to do it for half that. Nabil was punctual, friendly, and very professional. He also was masked up for the COVID-19 environment. Thank you!
They are very professional and completed on time, affordable price...
We recently had the carpeting in a townhouse cleaned for a friend and decided to try Express based on prior reviews. The experience was excellent. Nabil called ahead of the appointment time to let us know when he was going to be there and he was on time, explained what he was going to do, and how long it was going to take. He is a fantastic worker and the end result was outstanding. I would not hesitate to recommend him to family, friends and anyone else needing their carpets cleaned at a reasonable price.
Nabil was nice and professional. Love the service and affordable price. I will call for maintaining service for carpet and air duct cleaning.
Nabil was very professional, on time, through and very helpful. He did an amazing job! Sofas came out looking like new! Will definitely use again.
Nabil was great! super friendly and got the job done quick. both rooms like awesome and so happy with the work done!
Nabil did a great job at cleaning the carpet of the house. The carpet looks new and he was able to remove all the stains. He was on time and very professional.
Shouki was extremely responsive and professional and provided awesome service and support for my move-out carpet cleaning. Would definitely work with him and this company again.
I found this company based on good review on line. But my experience is so disappointing and time consuming. I paid $890 for deep carpet cleaning ($390) and air duck cleaing ($500 for two systems). The technician came to my home, did the work. But they left with a mess! I had to vacuum the area they worked. When I inspected the carpet next day, I found one bedroom there is huge coffee stains, one basement room stain area not touched. The whole carpet looks like not touched.Took pictures and sent to Jennifer, called Jennifer, she was nice, immediately to offer a re-clean next day. The same guy came late. Then I had to watch him to do every room. What all he did is just spray some liquid and used a sweeping machine to sweep the carpet. Yes, he cleaned the coffer stain and some areas obvious very dirty. But consistently he tried to cut short, and when I did not babysiiting him, he skip areas. He complained a lot of low pay, he had to pay gas by himself, and buy special chemical for stains from his pocket. Then I asked him to vacuum the carpet, he told me deep carpet cleaning does not including vacuuming! I was shocked. Eventually he did some vacuum. Today I walked into family room, I found a big area stain still there-- when he did family room, I was in bathroom, did not monitor closely, my fault. I had to use wet paper towel to clean it by myself. In one word, it is my fault to have called wrong company. Cost me $390 for carpet cleaning and many hours to monitor, the result is very disappointing!*****After reading the owners response, I had to say more Dec 28 2018I have pictures before and after your technician cleaning my carpet! The Dry carpet cleaning is a joke, unless you supervisor the technician, he would focus to cleaning, otherwiste, he just try to pretend he did the job to. The technician told me he only get 20% of what I paid the company, I paid $500 for air duct cleaning and $390 for carpet cleaning. I just bought the house, the carpet was decent clean, I ordered a cleaning service for peace of mind to make sure it is very cleaning before I moved in. The technician told me he has to pay gas, and $20 special chemical from his pocket. two technician spent 2 hours for air duck cleaning which I paid $500, and then 2 hours for my carpet about 2200 sqft, which I paid $390. After I found out he did not even touch much of area of my clean carpet, I found coffee stains, the company sent him back for second cleaning which I monitor. I found the so called cleaning is just use some liquid to sweep the carpet, I had to ask for a vacuum. That is a simply a joke. But I would not blame the technician, for the whole job, I paid $890, he only got $168, minus gas and $20 chemical cost. This is very disappointing way to run a business.Mr Shouki, you own this company, you really should have trained your technicians to do the job right at the first time, should never cut corners. Your technician promised everything, but deliver shortly.I was happy he came back to re-do the job, I was NEVER happy with the result. But I understand he only got 20% of what I paid the company, I could not blame him. So I wrote him did a reasonable good work.Again, it was a waste of time and money. I can post more pictures to prove the terrible result after cleaning.The following picture was taken the day after 2nd cleaning. I had to use wet paper towel to clean this stain in family room. You tell you how good is the service after $390.
We have used Express Dry Carpet Cleaning a number of times and been happy on every occasion. They are efficient and show up when they say they will. Most importantly, they always leave the carpets looking clean and smelling fresh! The owner, Shouki, is personable, professional, and incredibly responsive. Most recently, he worked with us to meet a tight timeline and sent a technician over first thing in the morning. I cannot recommend them enough!
Nabil did a great job with cleaning the carpets at our townhouse. We have two small kids and the carpets needed to be cleaned. They responded to our request promptly, arrived in time, was very professional and completed the job in time. I would highly recommend this service again!!
Nabil was very professional and did a great job cleaning 3 rugs in my apartment!
Nabil did an outstanding job. We are very appreciative. Removed stains that weve had for years. Punctual and responsive. Very good value.
I bought a place and hired Nabil to clean the vents and the carpet and the dryer vent. He did a great job. Got lots of dust out.H also did a great job with the carpet. He was kind enough to fix an issue with a window I had. He knows how to do a lot of stuff because of his construction industry background. Highly recommended!
Please ask for Nabil- very friendly and very caring. He cleaned our carpet in our apartment and did an amazing job. I will be using his services in the future. FYI - he does a lot of other things too not just carpet cleaning.
They were very efficient and informative in cleaning my carpet in my living room area. They even provided advice and told me to purchase certain products to leek my carpet looking good. They cleaned my carpet very well and thoroughly. I will definitely be using their service again. Also, they gave me a call when they were on the way upon arrival. Great company!
I was one of the many individuals who had a plumbing pipe burst in the DC area a few weeks ago and the 1st level of the house was entirely flooded. As a result, the carpets on the first level had to be completely removed. In a moment of haste I quickly called the 1st name a google search returned which was Express Dry Carpet Cleaning. The owner was very receptive and helpful. I called in the afternoon and the very next morning the manager himself came out to my house and was able to vacuum dry the carpets and he was able to get one of his other workers (who was on his day off!) to come help him remove the carpets revealing wood floors. They even moved all of the furniture and did all the heavy lifting. Once the carpets were removed they left two big industrial fans to dry out the wood underneath. Within 48 hours after the original incident the house looked great. All that was needed was a little extra time with the fans and the wood floors were all dried out. Express was prompt, respectful, and helpful. They really helped me out of a tough spot and most likely saved the hardwood floors underneath which now look beautiful after a little Murphys Oil to clean them up! I will definitely use these guys again in the future and would recommend them to others.
Great service! Justin was super helpful and friendly. Carpets look great and he gave tips about maintaining it after. Im very sensitive to toxic cleaning products and the stuff he used smells great and didnt irritate me at all.
Weve been using Express Dry for years to clean our carpets and couches, and these guys are great. They always show up on time, work hard, and their staff are always polite and friendly. The results have been great as well. We have multiple dogs and cats, so our carpets and furniture take a beating, but Express Dry has kept them all in good shape for years. I recommend them highly.
Great experience with Justin. He kept me informed re: his arrival time, explained the process and materials clearly, got right to work and did exactly what he said he would—cleaned my carpets entirely, he didn’t overlook even one square inch. Very pleasant young man too—I would definitely use Express Dry Carpet Cleaning again.
Nabil and Derek were a huge help. Not only did they totally clean our air ducts and carpet, but they taught me a lot in the process.It was unbelievable what was in our ducts before Express cleaned them. I highly recommend this company.Ruben
I called here and bill came right away and did an excellent job and I’m highly satisfied of the work he did I highly recommend bill for all the works
Nabil was very kind and thorough during the carpet cleaning! Great service.
Nadil has been coming to our house for the last 3 years for our annual clean. Recently we needed him for two small area accidents. As always he is thorough and got some very tough spots out. I love that the process is quick, dries within an hour or two. Previous cleaners meant a day or more to dry and wet socks regardless.Nadil always does a terrific job, and the owner is always prompt and available.
We’ve used these guys twice to clean our couch. They’re great. Both times they arrived on time and were extremely professional and they’re work is great. Our couch looks brand new when they’re done. I wholeheartedly recommend them to anyone with carpet and upholstery cleaning needs.
Great service at a great price! Justin explained everything that he was going to do in great detail. Our most soiled areas look great. He even left us a bottle of cleaner for touch ups.
Nabil was great! The carpet was horrible, and he cleaned 4 rooms so quickly! It looks great! Will be a repeat customer.
AWESOME, AWESOME, AWESOME JOB! (smile). Had my carpets cleaned today by Nabil. He was EXCEPTIONALLY professional, polite, knowledgeable, and fast worker! I would DEFINITELY use this company again! I am a HAPPY CLIENT! (smile)
Justin did a great job and is very knowledgeable. He arrived on time, explained everything and even gave me tips on how to prevent future stains. I am very pleased with how clean my carpet is and how soon it dried. I will definitely use their services again.
Nabil did a great job with cleaning the carpet at my condo. He arrived promptly, was super professional and completed the job with a smile. I would definitely use this service again!!
Great and professional carpet cleaning experience. Requested their services at a really short notice and they were happy to accommodate us in their busy schedule. Justin called an hour prior to arrival keeping us updated on his arrival time and some basic instructions and information. He arrived promptly at the beginning of his window and quickly went over the process with us and explained everything in detail. They use organic, eco-friendly materials to clean the carpet and Justin cleaned every inch thoroughly. He even helped us move some small pieces of furniture that we hadn’t originally moved. He was really friendly and very professional. Will definitely use them again and highly recommend them.
Great customer service! Justin was super friendly, explained the whole cleaning process, and even offered some tips for at-home treatments for the carpet. I had a rust stain from a metal desk on the carpet that they got out completely! The carpets look new and I really like how fresh they smell. It’s so nice to have them cleaned and almost immediately be able to let my kids and dogs on the carpets again. The chemicals they use are totally safe and the carpets dried super fast. I’ll use this company again.
Highly recommend - crew was professional and friendly. Excellent carpet cleaning provided. Very fresh smelling, neutralized all odor issues. I have cleaned my carpet myself, I have used other companies, but Express results were the best. Will definitely use this company again.
Nabil did a wonderful job cleaning my carpets. He was on time and very professional. Would highly recommend
I feel as though I am uninformed about carpet cleaning. In my mind carpet cleaning involves a machine in which liquid is put down on the carpet and then a machine sucks it back up thereby removing the dirt. I had 5 rooms which were done by this company. Once they were already there I found them with a hand held rotary device that you would normally see shining floors. When they say deep cleaning, they hand spray a solution on the carpet and then use the circular machine with a cloth head to rub it in. They didnt use a device that vacuums up dirt.On one hand, did they do what they said they would? Yes. The carpets did look better. Stains were treated and no longer noticeable. Did they use a machine that would thoroughly clean the carpets and remove the dirt versus push it back into the padding under the carpet? In my opinion no. In the future I will ask carpet cleaners how exactly they clean carpets.They offered me $15 dollars off the cleaning if I would give them a good rating online; however, I was unable to log in at the moment and declined and paid full price. I ended up going and renting a regular Rug Doctor to go over a couple of areas that I wanted to have cleaned.
Nabil is great! He really worked hard to get our coffee spots out! So personable and good at his job, too!
Justin, one of the owners, was great! He called 2 hours before my appointment saying that he was going to be late and asked me if I needed to reschedule - excellent customer service!! He explained everything he did and why and my carpets now smell super fresh! I will use his service again without a doubt!
Nabil did an amazing job cleaning the carpet. Great guy and very friendly. Would recommend to anyone who is looking for an amazing job for a low price.
Nabil was punctual and friendly. He did a great job and got up the deep spots. He kept checking with us as each area was cleaned to make sure we were satisfied. The last time we were totally unhappy with the cleaning by a different technician but we know now to ask for Navil
Really paid attention to problem areas and gave my carpet and couches detailed attention. Much more customized than traditional steam cleaning services. Great customer service. Wouldnt hesitate to call again or recommend!
Nabil did a FANTASTIC job. The carpets in the home we rented had quite a lot of stains, etc. and he made them look new. Great attention to detail.
Great service for great price. I called them to clean my sofa and an area rug that had pet stains on it. Ive used several other cleaners before but they couldnt get the stains out, express were able to do so with ease. They are really good, am glad I called them.
What a great service! Easy to schedule—and Justin arrived early. The cleaning was impressive my carpet hadn’t been cleaned for 10 years! Great job and use certainly use again.
Nabil cleaned my carpets today and did an amazing job. He was on-time and was able to do a great job quickly. He was professional and courteous. I have been using Express Carpet Dry for 8 years in the multiple properties I own. They do an amazing job every time and go the extra mile. They are prompt professional with very fair prices. I trust them and use them every single time without hesitation as I know I will get excellent service every time!! I highly recommend them!!
Great service. Justin was on time and courteous. He explained the cleaning process and clearly answered our questions. Our carpets now look and feel clean. Highly recommend!
Great service! I called and was able to set up an appointment for the next day, which is great, because many of the other companies in the area had quite a lengthy time to wait for an appointment. My main area of concern in my apartment was pet stains. Justin was very helpful, explaining each step of the process. He was able to get my pet stain carpets back in tip top shape, which I am thrilled about! I definitely will be using this service in the future.
Absolutely fantastic experience with this company. They set up an appointment to clean our carpets with two days notice and did an absolutely excellent job. Our carpets look better now than when we moved in. I wouldnt recommend anyone else and you really cant beat the value or service Express Dry Carpet Cleaning provides. Totally impressed!!!
The carpet cleaning crew was incredible! prompt and efficient service. The gentlemen were extremely thorough cleaning my carpets and sofas. They even got out tough pet stains that stanley steamers could not get out! Highly recommend.
Great service - good price. we had flooding in our basement and our white carpet had water stains. Express Dry Carpet Cleaning was able to come in on 1 day notice and cleaned the carpet - it looks like new again! would definitely use again and recommend.
It was honestly so refreshing to experience what A1 customer service is like! from scheduling my appointment to their excellent service! I highly recommend this company they exceeded my expectations, worth every single penny!
The two gentlemen who came to our home were very courteous and very professional. They explained everything to me and my husband. They spoke to us in a very happy and courteous way. The work that they did was excellent. Our carpet looks brand new. The next time our carpet needs to be done, I will definitely ask these two young men to do our carpet again. I will definitely refer your company to family and friends. Thank you for the great work! Mr. and Mrs. Lee.
They did a great job! Very professional! Nabil was great!
Tiran and Keith did a wonderful job. They were friendly, professional, and polite. They were a little too punctual, as they got to my house right at the start of the window Id been given and were actually there before I was. They cleaned my carpets which now look like new, and they cleaned my air ducts. The difference was amazing. Im pretty sure we are all going to feel a lot healthier now.
Last Saturday my AC system had a back-up. I called Express Dry Carpet Cleaning to see if they had equipment that could get the water up and dry the carpet out. The owner came immediately and brought a commercial blower to dry the carpet and padding. That took a couple of days to dry properly and then they came back and cleaned and deodorized the carpet and now my family room is clean again.The attention and customer service is wonderful and I really appreciated how fast they got here to get the water issue resolved. I highly recommend this carpet cleaning business that also will be doing my air ducts next.
Nabil was on time, VERY thorough, and so helpful with knowledge about future care and the treatments he was doing. Step by step, he walked me through what he was using, what he was doing, and how to keep it nice and clean I would recommend this company to anyone.
Very happy! Justin and Howard did an awesome job getting my carpet cleaned, all o f my pet stains are gone and the carpet smells great, and looks wonderful! Very personable and professional and would recommend them to anyone.!
Justin showed up on time. First, he thorougly inspected the carpet and explained the process how he is going to clean it. He did a very detailed cleaning. Carpet looks like new and smells good. I highly recommend to use EXPRESS DRY CARPET CLEANING for your home or commercial places.
Awesome work by Nabil! Carpet cleaning and air ducts cleaned to perfection. Arrived early and got the job done with ease. Definitely going to use them again!
Express Carpet Cleaning was great! Nabil provides excellent service. The cleaning product smells great too! We highly recommend them.
Great good. On time, good work. Nabil was informative and did exactly what he said.
Bill has great customer service and is knowledgeable in his field! I would highly recommend having him clean your carpet!
Nabil is awesome! He arrived on time, explained the process, and got to work. He magically removed stains from our chairs and window cushion. Made them look brand new.
Great service! Fast, clean and does a great job for a very fair price! Definitely recommend again.
We just completed our second yearly cleaning with Express Dry Carpet Cleaning. It gives us great confidence to know the biodegradable spray are safe for our dogs. And it is great having clean carpets again!
This is the second time Ive used Express Dry for carpet and upholstery. Price was the same as a few years ago. Several marker stains were removed from my sons room, and the old sofa has new life. The cleaning and drying took longer than expected but I appreciated that the job wasnt rushed. Although the technician was late, he did call ahead of time and gave me the opportunity to reschedule.
Nabil did an AMAZING job with the carpets and upholstery, and he was so great to work with! It was a post-construction job and everything is spotless! And they came out the day after I called -- no waiting. Highly recommend!
Nabil was the person sent. He was punctual, professional and courteous. He did an amazing job on my Berber carpet and area rugs. The price was good. Best service Ive had in my 17 years here. I strongly recommend this company.
Nabil is amazing! He always comes out on time, does an amazing job and is trustworthy and personable! We have used him a number of times and will continue to be repeat customers because of Nabil
Nabil did a great job he was outstanding and thorough. He explained plained everything he did. The carpets look new
Nabil did a great job cleaning my bedroom and living room. He was on time, very professional and made my carpet brand new. My kids left slime, drink stains and dirt all over. Nabil was able to make my 10yr old carpet look brand new. I definitely will be calling again to get my furniture cleaned. Great service!
Very professional. Arrived on time as scheduled on Saturday morning. Gentleman named Vaughn did an excellent job and my 15 years old house is smiling again with clean carpet. Reasonably priced and professional work. Thank you.
Justin was efficient and thorough when it comes to carpet cleaning. The charge was reasonable too. Highly recommend and we would use his service again.
Nabil was very professional and knowledgeable. I was very pleased with the cleaning and odor and stain removal. Would definitely use again
Justin was very efficient and very nice. He explained the work he would be doing and answered any questions that I had. I would recommend him to others for carpet cleaning services and would use him again.
They were able to get up two year old stains. Justin was super friendly. Great value.
Nabil was terrific. .efficient and thorough. I couldnt imagine a better effort- with great results. I highly recommend EDCC!
Nabil and his helper were thorough and efficient with our job of cleaning many area rugs, carpeted steps, and an upholstered chair. I was shown the finished work and given good advice for dealing with rug fringe. Thank you!!
Today we had our carpet cleaned by Express Dry carpet cleaning. The technicians were very professional, knowledgeable and courteous. Our carpet looks cleaner and better. Our only issue was that they could not come to our place within the scheduled window. However, they informed us about the delay.
Nabil was great arrived on time very professional did a great job. My carpets look refreshed and cleaner then they have in months. No complaints couldnt be happier with my experience!
Great service! Got me scheduled quickly and made my rug look like new. This is the second time Ive used them and Ill definitely use them again!
Justin was awesome with cleaning my sectional sofa. I will definitely use them again. 1st was for carpet and this time for my couch.
The carpet looks great! Nabil did a great job, he called 45 minutes before they arrived as planned. They removed some stains from that I have not been able to remove with the supermarket cleaner. Recommend them highly
Make sure to ask for Nabil. He was prompt, thorough and professional. He got all the pet and kid stains out. The carpet looks great.
Just moved into my new house and Cederic did a great job cleaning the carpet - it looks brand new. The were punctual, polite, and most importantly good. Highly recommended!
Nabil was courteous and professional from the time he arrived. He did an excellent job cleaning the carpet for my move-out cleaning. The carpet looks even better than it did when I first moved in! I had even forgotten there was a carpet in a small coat closet which he checked for and then cleaned. I would highly recommend requesting him personally.
Nabil was very friendly and hardworking. He took the time to do a thorough job and made sure it was satisfactory. I will use Express Dry Carpet Cleaning again.
Efficient and effective service. Knowledgeable and friendly staff. Happy with the cleanliness of my couch after having it cleaned.
My carpets are super clean and it was a pleasure dealing with Express Dry and Justin in particular. Our original appointment needed to be moved and Justin was very professional, and more importantly communicated changes, arrival times etc... I would highly recommend their carpet cleaning services to anyone.
The technician arrived with a smile and did a fantastic job. He even scrubbed the carpet with a brush by hand! I also like that they use nontoxic chemicals. Overall, great experience.