This place helped turn my father in a completely different direction, I never would have thought he could be the man he is today. Thank u rosecrance

Aspen Counseling which is a subsidiary of rosecrance and part of the berry campus promised us they would take what Medicare paid and write off the rest they strung us along for a couple years till we racked up a huge bill and are now demanding money. from talking to other people this is a common theme with them.

IF YOU HAVE A CHOICE DO NOT USE ROSECRANCE BERRY CENTER! If I could give less than 0 stars I would.Let me start by saying I have had an experience with another mental health facility so I have an idea on how things should be.My daughter is 11 and a self harmer without suicidal tendencies and was diagnosed with major depressive disorder and anxiety.She has been a patient at Rosecrance Berry Center since August of 2018.I lost count how many different counselors she has had.She finally got one she trusted and felt comfortable with and would see her at school.Her name is Melissa and she is great with my daughter and communicates with me.Well, they took her away from my daughter and she was devastated!So yet again she got another counselor.My daughter seen Melissa every week.When she got a new counselor in December she seen her once.My daughter then went 7 weeks without seeing anyone.I was unaware my daughter wasnt being seen until she told me.As for my daughters doctor,Dr. Jaconette, in 6 months my daughter has seen him twice for about 10 minutes.She seen him in September and he prescribed her an antidepressant and then she wasnt scheduled to see him again for 3 months!She seen him in December and again with the 10 minute rushed out the door visit.He increased her dosage because my daughter and I felt the medication wasnt working.He didnt even ask why we felt that way.Now fast forward to January 31st.I called to see why my daughter had not seen a counselor in 7 weeks and to let the doctor know the meds still werent working.I got a call back from whom I believe was a supervisor.She appologized for the situation with the counselors but still no explanation as to why this happened.I demanded for my daughter to have Melissa back.As wonderful as Melissa is she did take her back and even said she would still see her at school.The doctors nurse also called me back and left a voicemail that she had called in Prozac 10mg and how to transition from one med to another and that was it.My daughter and I were never educated about side effects etc. so I researched it on my own.My daughter started the Prozac on Feb. 1st.She was also suppose to see Melissa at school on Feb. 4th but then school was cancelled so she seen Melissa(at this point it had been 9 weeks since my daughter seen a counselor)for the first time on Feb 11th so it seemed things were getting back on track.On Feb.18th there was no school but Melissa was nice enough to meet us in a private room at the library and my daughters 2 hour assessment was due again.At the appointment I talked to Melissa and let her know I was going to find my daughter a new doctor.Then my daughter and I talked to Melissa then just my daughter talked to her.My daughter told Melissa she has been having suicidal thoughts(this was the first time she had said this)and was having them that day and she also told her she tried to overdose on her Prozac while she was at a friends house over the weekend.Melissa thought she should be hospitalized and I agreed.I took my daughter to the ER and she was seen by 2 crises counselors from SASS through Rosecrance.Finally after over 12 hours in the ER my daughter was transported to Streamwood Behavioral In-patient at 8:30am tuesday.The reason Im leaving this long review is because I strongly believe that if my daughter was left in the care of Rosecrance Berry Center she would be dead! If I hadnt stepped in and demanded Melissa back and Melissa taking my daughter back my daughter would have NEVER said anything about her suicidal thoughts and suicide attempt.I believe had the doctor treated her more as a patient than a number she would have been on the correct meds by now.After 6 months with Rosecrance my daughter should have been getting better.....not worse and to the extent of suicide!!!!!