Its a clean organized facility. Friendly staff but not sure if my gel polish should look like this 7 days after they were done. ๐คท๐พโโ๏ธ There was noticeable spacing between my cuticle and polish the same day but being new to gel polish, not sure if its normal idk. My pedicure was nice and holding up nicely.
Was there with a friend for pedicures. The lady that was doing ours seemed annoyed that she had to do us both. She rushed through mine. Barely touched cuticles, buffed or touched my toenails. My โmassageโ consisted of lotion being swiped down my leg. No actual massage, nothing rubbed into my legs or feet (my favorite part of any pedicure as someone who works on their feet all day). And my polish is not smooth and looks choppy on my big toes. Worst pedicure I have had in a long time.
Never had a pedicure before. My first time was at Upscale Nails and it was a different experience for me. I recommend it, for sure. Very clean and the staff is so nice.
I have been going to this location for 5 years now and I wonโt go anywhere else! The owner and his wife are very personable, professional, and knowledgeable when it comes to running the nail salon and their vast range of services. I have gone to this business for simple manicures, dip powder, acrylic nails, pedicures, ingrown toenails, broken nails, dead nail beds, and everything in between. The staff is always so friendly and knows me by name when they answer the phone. If you are looking for a relaxing spa day or just a really good job done then this is it!
B does a great job. The place is clean and the massage chair works.
Me and my friend both got our nails done, she saw a man and hers turned out really good. i saw a woman and she was rushing the whole time, so my nails turned out lumpy, uneven and the design i chose turned out bad. will not be returning.
My favorite and only place I get my nails done. Love the atmosphere and always treated with kindness. They do a fabulous job
I visited here recently for the first time after seeing good reviewsโฆ felt very rushed for my appointment and didnโt feel like a personal experience at all! The worst part is that my gel nails started peeling up just 5 days after being done. Sadly wonโt go back!
Iโve been going here for years. I always get a great mani/pedi and the staff is friendly. I have not gone since COVID but when I called recently it seems you have to make an appointment now which is understandable. They were booked solid for the day I wanted but when you are good and the current environment this will happen. I plan on setting up an appointment next week. You will not be disappointed if you go!
I moved here 2 years ago and went to a couple different salons until I fell in love with this place. Itโs super clean, family owned/run, professional and super friendly. Iโve been getting my dip powder manicures done with Tina for over a year now and Iโd never go elsewhere. All the employees do a great job here though. I love to be supporting a family run business, plus this place treats you like family! Also they never push extra services on you like some nail places. Theyโre honest.
The lady does awesome nails. My nails look awesome. Very nice relaxing atmosphere. She was professional and so nice and polite. I will definitely be back when its time for my fill in.
I donโt get my nails done often, mostly because I work with boxes 24/7. However, after trying 5 different salons throughout Charlotte, Fort Mill and Rock Hill, I fell in love with this nail destination a year ago. The staff is family, and treats you like family. I recommend them to everyone, and never leave disappointed. They always remember me, and make me feel comfortable, and valued. They also price very fairly, compared to other nail salons around the area who charge more for less. ๐โบ๏ธ
Mother/ daughter day yesterday. This was the first time weve gotten our nails done since covid. I was shocked that they dont use the liners for pedicures. The gentleman did a good job with my daughters manicure. I was jealous that she had a hand and arm massage, but I did not. Ive never had a manicure before that didnt include it. My paint is already chipping after 24 hours, but not my daughters. Would not go back if I ended up with the same lady.
Tina is wonderful! She does an amazing job as well as being super sweet :) She takes her time and makes sure itโs perfect. I highly recommend her. Tinaโs mom also does wonderful pedicures.
Very nice salon! Great service, super clean with great energy!
Super Friendly! Love these ladies! My mani looks amazing!
I love my nails! I will definitely be back
The lady in here was rude and rushed. 15 minutes for a whole deluxe pedicure. She rushed so bad she scrapped up my leg with the foot scrubber because her hand slipped. The nail polish is still on the skin after asking her twice to fix it. I highly DO NOT Recommend this place!
Started our girls weekend with Manicures and Pedicures. We all felt well pampered by Upscale!
I LOVE Tina and Kevin. They do amazing work and its always friendly in their nail salon. They always remember me and my mom and sister. Super clean and my nails always look great! Theyre very affordable and Ive never had any problem with them being too rough or rushed.
I highly recommend there dip powder, very clean professional and great on time โบ๏ธ Iโm very happy with my ombrรฉ pink and white nails
My mother, my daughter, and I love coming to Upscale Nails. They are very friendly and professional nail technicians. I highly recommend them!
This salon is excellent, by far the best one Iโve ever been to! They are very nice and professional. The salon and equipment are kept very clean. I would recommend Upscale Nails in Rock Hill to anyone.
Pedicure only and it was delightful!๐ธ๐ผ๐ต๏ธ๐ฎ๐บ๐ต๏ธ๐ป๐ผ๐ธ but last time I had it done somewhere else was $40 cheaper. That was before covid. Didnt know things changed so much. You will enjoy this place and hey, the pamper time was worth it.
Iโve been coming to this salon since I moved back home in October and I wouldnโt go anywhere else in rock hill. Tina is AMAZING. I love her! Itโs always clean and never an overwhelming smell of polish like most places. They have excellent customer service and always do great quality work. I would definitely recommend.
Great place. Iโm so impressed with how clean the place is and how particular they are with making your nails perfect. In love with how my nails turned out! Iโve never had a bad experience here. The staff is so friendly and welcoming.
Kevin and Tina are wonderful. My acrylics always look great and theyre super friendly. The manicure and pedicure combo is very reasonably priced. Theyโre taking precautions against covid and I wouldnt go anywhere else.
Nail tech Tina did a really great job!!! Love my nails!!
My first time and Iโm not easy to please most the time! Hands down a very nice place to go. They did an amazing job, took More than their time To make sure every detail was perfect and precise in both the pedicure and manicure.
Its ok. I wouldnt return. On scale from 1-10, its was a 5 for me. Rush job.
I called for price on gel manicure, it was $35. I asked to have a different color on my ring finger she said no problem. I had 2 broken nails that she fixed again no problem. At checkout the price jumped to $43! What I wasnt told about was the charges for a different color and nail repair. Ive been tl several shops in the Carolinas and New Jersey first time getting charged like that. Nice staff, but I shouldve been told beforehand. Seemed shady.
Coworker referred me over to this place and i went there today to get a fill in. Kevin greeted me as soon as i walked in and was so helpful even with customers. heโs so informative and has a great sense of humor!! quick, quality service, extremely clean, and good pricing. will definitely be back!!
Tina does my nails all the time! She is so great I recommend her to everyone!!
Tina is the most patient person! My niece does not stop and Tina did an excellent job dealing with her and giving her the very first manicure she has ever had. She also had a pedicure and they did great! Thank you, Tina, for an excellent job on my nails and your loving personality!
Amazing place My wifes nails look great thanks to tina would recommend to anyone trying to feel pamperd again tina did a amazing job
Great service very nice people. Definitely recommend for a girls day out. Called and got a same day appointment for my mom, daughter and myself. Very clean and professional. Took excellent care of us.
This place was absolutely amazing they made sure you were okay every step of the way when it came to doing pedicures and manicures. They made sure you were okay with the designs as well.
Mom did my nails she did such a great job!
Love these guys! They always work me in and are so nice. Top quality, I am always looking for a deal so I have tried a few other please but this is the best hands down!
Great customer service.....They are awesome...Ive never had a bad experience, I would never go anywhere else!!
I have been going to this salon for years and I have to say that I am always blown away by how wonderful they have always been! Kevin, Tina and the whole staff are professional and do a fabulous job on my nails and toes. Highly recommend them for your manicures and pedicures!
Tina and Kevin are both wonderful! Ive never had a bad set of nails from anyone in this salon. It is my go to place. They have also fixed things that other salons have done wrong. This will always be my go to nail salon.
Happy with the gel acrylic full set i got yesterday. the tech shaped them very nicely. he was quiet while he worked but definitely skilled. they got me in for an appointment very quickly which was great. my only complaint is that the polish i got wasnโt made completely opaque and you can sort of see my real nails underneath. itโs not extremely obvious luckily but it is visible if you look closely. iโll be coming back
Made a reservation and had to wait a whole hour to finally get started on my friends. Mail tech was sloppy with lines and didnโt answer my questions.
Love love love this place and the people that work there. Theyโre so good at what they do, my experience is always nothing less than incredible. They are the best!
I find it hard to go anywhere else other than here. I love the staff and feel at home here. The service is through and the facility is very clean. The standard is one vent fan in salons but they have 3 which allows the salon to not smell like a nail salon. Ive had to bring my 8 month old before due to lack of sitter availability last minute, but I felt comfortable bringing him due to lack of fumes and the staff was so accommodating.
The best nail place Ive ever been. All the people that work there are so pleasant. The only place I ever want to go!
Yโall really need to get yourself a Tina! Sheโs so sweet, so gentle, and so talented! She really takes the time to make sure every detail is perfect! She is my forever nail lady!
My wife was very pleased with her trip. Was probably the best job shes ever had done on her nails. The gentleman was very meticulous and methodical as he did her nails. Will be going back to see him.
I absolutely LOVE this place and adore these people. I usually see Thida when I go. The acrylic- gel polish- pedicures- everything is perfect. I had been going to another salon for 12 years and the customer service got so bad. I came to Upscale Nails because a friend referred me and I have zero complaints. Tina and her husband, Kevin have always treated me like family and never let customers leave unhappy or disappointed. Theyโve stayed after hours to take in last minute walk ins and even people that needed a nail fixed or just polish fixed. This is a wonderful salon- I HIGHLY recommend it.
I hadnโt gotten my nails done in almost 10 years, and after getting a manicure with Tina, I have been coming back religiously for the past 3 months. The staff is very friendly, and the establishment is very well kept. I would recommend coming here to every and anybody.
This was my first time visiting Upscale Nails. I enjoyed my visit. Everyone was professional and took their time. I will be returning.
Tina is amazing! Been here twice and both times had amazing work!
I used to love this place but now they are too busy to fit you in even when there is no one 8n the building. They do quality work.
I have been having my nails done at upscale for about 7 years. This is the only place I will go. I love both Tina and Kevin. Their place is clean and very professional. I highly recommend upscale nails for mani, pedi, gel or dip. Service is always top notch!!
I love this nail salon! This is a family operated business and they are so very friendly. Book your appointment and there is no wait time which is something we all love in this day and age. Call Tina and Kevin today, theyll take great care of you!
While traveling from Hickory NC to Florida we stopped in for a quick pedicure. Three of us were taken in immediately with wonderful hospitality. A wonderful place to get pampered!! This was the best pedicure I have had since living in NC the past 10 yrs. The Rock Hill Upscale Nails rocks!!!
I didnt like the service. First time and last on 9/23/2017. Very argumentative people. Prices are overpriced. A regular pedicure is $28. Where I normally go is $20. Then a gel fill is $45. I dont know why This area charges so much for nails. Its not that serious. Maybe there are very few shops to go to. Im not comfortable being inflated when I can go where I normally go for a more reasonable price. I got the pedicure and I wasnt thrill with it. He cant shape nails whatsoever. Then he tried to charge me $10 for 1 toe nail tip but he said it was $5 when he initiated it. I had to argue with him for 5 minutes.I have went to the same shot for the last 4 years in my old neighborhood. Whenever I tried new people/places it doesnt work out. I have to drive further to be satisfied.Moral: Stick to what you know. Dont hop around from shop to shop.
I went to this salon with my daughter in-law and two granddaughters yesterday for the very first time. Very disappointed with the service and we will never go back. I had a manicure and pedicure in which nothing was done to ensure that my toes or fingernails were dry. Everything was flawed, and a total waste of money. My daughter in-law got a pedicure and asked the lady if she could work in a manicure and she told my daughter in-law no, that there was no time. So we accepted that. However, there were several walk-ins with out an appointment who asked for a manicure and the same lady told them yes, she can do the manicures. For someone new the first time to their business and you are treated like a second class citizen, I found it odd treatment for a business owner. I thought that they would want new business coming back. I will never ever set foot inside this establishment again, they just lost 4 paying customers and I do not recommend anyone to this establishment. Very disappointing. They did not offer to fix the flaws and they sent me out the door without making sure the nails were dry. The gentleman told me it will be alright, just dont drive so that the polish wont mess up. Clearly he knew the nails were not dry. They didnt do the ultra light or spray to speed up the drying. Dont throw your money away! Both fingernail and toe nails are messed up and polish had to be removed.
So far, 5 minutes in and Iโm not happy. She didnโt even ask me if I wanted my toe nails filed or cut she just went to cutting them. Now they are already too short. But I need to get this done for my sons graduation tonight and she just cut me. ๐ก Nope wonโt be back here.
WOW. I am a salon regular (twice a month, at least) and this has got to be the nicest salon Ive ever visited as a guest (not my regular salon). Im a bit of a difficult customer. I get a complicated service on my nails and Kevin, who attended to me was FANTASTIC. Seriously one of the best pink and white power manicures Ive ever received. And this place is SO CLEAN. I wish I could give this place fifty stars. Give them your business!
I keep returning... They never disappoint. They will turn you away if they dont have the time which I appreciate, rather then do a rushed job. Very friendly, very clean, excellent quality.
I was up there a few weeks ago getting a dip mani after about a week the polish started chipping and falling off this type of service should last 2-3 weeks I should know Iโm in the beauty industry I paid $45 for this I will never return to this hair salon
Tina service me...Great conversation with awesome service worth the drive from Columbia..My new nail shop!!! #Daytrip
THIS IS MY NEW FAVORITE PLACE AND TINA IS AMAZING! I HAVE NEVER HAD ANYONE DO MY NAILS LIKE SHE DOES. SHE ALWAYS TAKES HER TIME AND MY NAILS ALWAYS LOOK PERFECT!
I went earlier today around three and they were very nice when I when I got in and she took me in did my nails, was very careful and treated my hands like they were glass, which was very nice and they made very good conversations and it was just a good experience.
Made an appt and they still were not ready even though I arrived early. Prices are way overpriced for a basic gel full set. The least you could offer is a bottle of water with those inflated prices. Will not be returning!
We have found our new nail place! The nail techs are super nice and they do exactly what you ask them to do. They talk to you and they are very gentle. Leng and Pong(sorry if its wrong) are excellent nail techs. Reasonably priced. 10 out of 10 will recommend to friends!
Great Place! Great Quality!! & Great Customer Service! Appointments Are Better ! Not Really A Walk In Place! Staff Are So Sweet & Poliet! A little more expensive but not inexpensive!
Dont expect an actual manicure if you want acrylic or gel full set. They will charge you for a manicure on top of it if you wanted your nail beds pushed back or your hangnails cut. They say $30 for an acrylic set on the price sign but charge you another $5 to have the white tips to be put on so if you dont already have long nails, dont bother. They dont even give you the small hand massage let alone hand lotion.Sorry but every other nail place Ive gone to includes a manicure when Ive paid for a gel or acrylic MANICURE. The powder is bubbled. They also have a habit of putting everything further up from your nail bed so it looks extra fake. I for one will definitely not be going back. Too expensive for too little service.
This place wasnt amazing! They did a wonderful job on my pedicure. It was such a relaxing atmosphere and the staff was so nice. I would totally recommend coming here.
I love this place! I have been getting my nails done here for a few years now, they are always friendly and do a really good job! If you walk in without an appointment dont get mad or leave a bad review because they cant see you immediately....common sense tells you they will fit you in if they can. No one here has ever not greeted me, argued with me or ever been rude....makes me wonder if some of these people are reviewing the wrong salon. I recommend this place to everyone!Good nails arent cheap and cheap nails arent good!!
Excellent quality and super friendly. Visited this place while visiting Rock Hill from out of town. Highly recommend them!!
Tina did a wonderful job on my nails! The salon is so calm, clean, and elegant. I will definitely come here again.
This nail salon takes excellent care of you. I have been coming here for a while now and they do a great job with my gel polish! No rush jobs! My nail polish lasts me at least 2-3 weeks.
Everyone was so kind and they did an excellent job! Totally going back!!!
Kevin and the rest of the staff are amazing. The craftsmanship is impeccable. Iโm always happy with my nails and when Iโm not sure what I want I can always trust their judgment!
Ive had such a wonderful experience with my pedicure. The family atmosphere of the employees is nice. Its very clean and I have witnessed them sanitize everything while Ive been here.
This is my absolute favorite place to go for my manicures & pedicures! I have been to many many places over the years & I finally found where I am going to stay. Not only is Tina professional & amazing at her job - she is an absolute blast to be around. I will never go to anyone or anywhere else โบ๏ธ!!!!
Tita is my Favorite! She always works with my schedule. Kevin and Tita are not only nice but their work is immaculate! They pay attention to detail and Ive never felt rushed. Hands down my favorite place. Id come here everyday if I could. โค๏ธโค๏ธ๐๐๐๐ป
I love this place โค๏ธ. They do a really good job.
This place is awesome, very clean and everyone is really friendly. My nails are always the shape and length I want and they last. Several of my friends also get their nails done here and we love them!
I personally wonโt be going back. I went to get a gel manicure. I wasnโt greeted at all despite there being no one else in the shop. I had to actually go up to the nail tech (after standing around awkwardly for a minute) who was just sitting on her phone right in front of me. She was very unfriendly, wouldnโt even look me in the face as she barked at me to pick out a color. I sit down, she clips my nails, throws on the gel polish and says โ$35.โ The whole process didnโt even take 10 minutes and my nails were embarrassingly bad. Worst of all, she was still acting indignant! Wouldnโt look at me and had her arms crossed as if she was waiting for me to challenge her (bc she knew she did an awful, slipshod job), as if I was the one who ignored her, spoke unnecessarily harshly to her when deigning to speak to her at all, and serviced her to the least of my abilities. I donโt know what was eating her that day but I hope sheโs better now or found a more suitable job where she wonโt be so miserable.
Just started going here & I have not been disappointed. Make an appointment & you wonโt have to wait. Tina is fantabulous!
They are prejudice and unwelcoming. I just wanted one nail repair and the man told me I had to wait two and a half hours. Unbelievable and ignorant thoughts come to mind, when I think of this place. NEVER again. However, Im sure theyre happy about that. because my skin is brown.
Great place. Someone greated me as soon as I walked in. Tina gave me a fast and fabulous manicure. Ill definitely be back!
Great place to get your toes or fingers done! Staff is wonderful! They really do a great job.
I always have a good experience here. The staff is friendly and they do a great job.
Went in for gel polish. Was greeted immediately, the service was great! My gel lasted two weeks before it chipped even once!!! That never happens.Iโll definitely be back!!
The staff is friendly and attentive. The services are appointment only which I like. Itโs a well oiled machine and a great product!
The people are so sweet and it was great, my nails look super cute and great would totally recommend and definitely come back
Went and got my nails done. The guy that did them got an attitude when I mentioned my nails were hurting. He was super rough when he was filing my nails. I said ow that hurt and he continued filing in an aggressive manor. I mentioned that my nails were different and he copped an attitude again. Needless to say, I wont be going back there.
Tina is queen! Everyone here is so perfessional and efficient! The customer service is amazing โค๏ธ
I love this place super nice and they do great work for a good price.