The best environment ever. Love the people and have been going there since 1999
Susan gives the best facials, very professional but very easy to talk to and never fails to make me feel comfortable!
I’m usually skeptical of getting massages because I have had bad experiences in the past. For Christmas this year I received a gift certificate for serenity spa salon for a massage, I figured why not try it out and see what happens. I went in there and the overall atmosphere was nice, great customer service, i was offered my choice of a glass of wine, water, coffee or tea! I mean the name says it all it was serenity, my Massage therapist was very nice her name was Liz and such a pleasure she worked with my schedule which is a plus for me because I normally don’t have much free time. The massage room was so relaxing and calm a nice quaint little room with excellent mood lighting. I had a hand and foot scrub add on with my choice of a variety of flavors. 100% recommended!
I was gifted a 30 min massage and to get my hair done for my birthday. As soon as you walk into the spa it is relaxing! The massage was amazing, the room wasnt too cold of overly scented. Once I got up they have me a glass with water and walked me over and introduced me to Bonnie, whom would be doing my hair. It was a warm hand off I didnt have to wait to see her. Bonnie was great. I was suppose to just get my hair styled but half way through her washing my hair I changed my mind and wanted to add highlights. She never skipped a beat. She said absolutely and immediately started drying my hair. I kept apologizing for changing the plan and she never once acted like it was an inconvenience (which Im sure it was). I would definitely go back!
I always love coming in. Best facials in town!
I have been going to Serenity Spa for several years now. Iabsolutely love this place. My massage therapist Liz is PHENOMONAL! She always takes the time to find out what my needs are at each visit and accommodates them. If you are looking for a massage therapist look no further.
Amazing massage, Cathy Laney is so caring and compassionate to your needs. She makes you feel very comfortable, she is awesome at her profession. I always feel so wonderful every time I leave.
Liz is very professional and experienced, as well as very knowledgeable about her therapy. Always a very relaxing and invigorating massage. Reduces my stress regularly. Always look forward to my visits.
I had one of the best massages I have ever had today at Serenity Spa and Salon! I highly recommend Kathy for massage. Kathy is very experienced and was able to work out kinks and relax my muscles. I have had a lot of massages. I felt like she understood what I needed without a lot of directions. I will definitely come back.
I am an athlete with many physical issues and tight muscles. I have went to Liz for multiple massages and she has helped me tremendously. I highly recommend her!
I went to Serenity day spa for waxing and I’ve never been waxed before it was very professional I highly recommend them . I’ve already set up another appointment
Always relaxing and truly great massages. I highly recommend their services
Thank you Bonnie for the completely painless waxing! The atmosphere at Serenity Spa is very nice! You will definitely see me again!
So I havent even been here yet I have one scheduled for the 7th of February, but just by communicating with the person on the phone call I can already tell that this is a great place. I will definitely edit this review once I go in if I have too, but I was looking online at their specials and the one special I wanted they no longer do, but since it was still online they booked it for me anyway. I am so excited and glad that I get to do this Its going to be my 16th birthday and I am so glad I found this place!
I have been a client of Serenity Spa Salon for over 12 years and have always had the pleasure of great customer service. I have taken advantage of the following services: pedicure, manicure, facials, massage, and hair care. All the Women that work at Serenity are amazing talented Specialist. Each time I walk into the salon its a warm welcoming atmosphere. Thanks so much for all you do to make me look and feel amazing.
From the way they answer the phone, to how I was greeted at the door, I immediately sensed they were serious about excellent service. It is a warm, friendly, relaxed atmosphere. Ive had waxing, coloring/highlights and will go back for those and a cut. The owner is so down to earth and fun. Bonnie D. is wonderfully talented! And EJ, who works up front is so charming and sweet. I love it there.
I made an appointment last week for a facial. The appointment was set for Tuesday 10 am. No one even showed up to open the salon until 10:15.This was the worse experience! The lady who opened the shop showed no concern. No eye contact. She called the employee that had the appointment with me and passed the phone to me. All I heard is that she didnt update her personal calendar. She made the appointment and I felt no concern from her that I was there waiting.The website States Experience the difference well customer service is not part of the ExperienceIf you dont care about what you do, how can you provide a good service.
I have been to serenity several times and it has always been an amazing experience! I would recommend to anyone!
Went for the first time today and was so glad i did. I got exactly what i wanted. What an awesome cut Bonnie!!!! Love it!!!!! First rate all the way!!
I have received facial treatments from Susan Gesell which were absolutely amazing!! She has cleared my skin and rejuvinated my face all together! I love her products and the services she provides! OUTSTANDING!!Also, Bonnie has transformed my hair into an amazing new hair do all the way around!! I am 44 years old and get more compliments now than I have gotten in my entire life!!Thank you Serenity!!! You are the best!!
I had a hydrafacial with Susan and i could see and feel an immediate difference in my skin - felt so hydrated and smooth. thank you Serenity Spa!!!!
Had a hydra facial service and my skin looks amazing. I have roscia type 2 and its hard to balance. With susans services and a balanced daily regimen I no longer have to to worry about breakouts. Thanks a million!!
I look forward to my visits at Serenity Spa. It is the only relaxation and pampering I receive during the month, from the facial to the pedicure, there is nothing like it!!!!Like Mikey says, Try it, you will like it!
Amazing experience loved all the ladies and every service i recieved from my massage, my facial, my pedicure and my hair:)
My daughter was recently diagnosed with MS and was having a flare which was creating constant pain and difficulty walking. I suggested she try massotherapy with Cathy which she agreed to. She went in needing help walking and after therapy Cathy had her walking out. She wasnt completely back to normal but afterward her pain level was decreased and balance issues Improved. Cathy is an amazing massotherapist who Ive used for a few years now for myself. She always seems to find the areas that are particularly troublesome and improves the condition. I will sing praises for Cathy and recommend her for anyone needing massotherapist care.
I have been to several spas along the East Coast and have yet to recieve a facial that compared to the facial I recieved at Serenity Spa. The prices are excellent but the service is phenomenal. The facial surpasses even the services I reached at a 5 star hotel in West Palm Beach.
Bonnie does a great job.
I was presented with a gift certificate for this Spa..I had a massage and pedicure, and I am so pleased with the service received, and the cleanliness of the place. I will become a regular.
I have used Serenity for years now. No place better.