I went for a massage to treat myself while on vacation from work and it was well worth it! I got a 1 hour swedish massage and it was fabulous. The only negative thing would be the noise- I could occasionally hear some louder people that were down in the salon area on the first floor. Perhaps next time Ill come during the week or at a less busy time. Overall it was a great experience.
I feel they did an excellent job on the services they provided. I had the full body salt rub, the full body massage, and a full set of acrylic nails. I say it was well worth the money. 🙂
I was trying to decide whether to spend more money at an upscale Day spa or try this place. I went with this place. The facial I chose was an anti-aging facial and the cost was $100. Though it was really great in most ways, I was shocked when the facialist said, ok I will wait for you outside, I thought it would be an hour .and it was only 45 minutes......spending $100 plus $20 gratuity for actually just a thorough face washing was just not worth it. My good friend, said though I looked relaxed, there was no look of antiaging. I wish I had not done it. Not worth it $120 for 45 minutes/.
Visited the salon on a weekday afternoon for a manicure. I called a week before to make the appointment for me and my boyfriend to get manicures together. The person who set our appointments was very professional and helpful in suggesting services that worked for us. The salon was clean and had a great atmosphere, and they had COVID protocol including sanitizing hands upon arrival and signing a statement of health. The nail techs did a great job on both our nails and made my boyfriend feel very comfortable! Plus, you really can’t beat the great Park Ave location nestled between cafes and restaurants. We’ll be back!
Unprofessional and lacking talent in my opinion. The stylist couldnt even do the simplest hair style for a prom. Then she got mad because I didnt want to just settle for the messy unprofessional and unattractive hairstyle she produced. In the end I had to basically tell her how to do it. Should have saved my money and done it myself at home.
Went in for a facial, massage, and essential oil wrap. They were thorough in their screening prior to my massage, everything was clean and neat, and I left feeling pain free and rejuvenated. With this being my first time, they were kind, patient and professional. Ill be going back and I highly recommend trying their services!
My husband encouraged me to go for a spa day and be pampered to celebrate my birthday. I had a mani/pedi, a deep tissue massage, and finished the day with a hair cut and some highlights. The only thing I didn’t absolutely love about coming here was the parking, but that’s just what it is.The salon and spa is VERY clean, and is warm and inviting from the moment you walk in. The pedicure and manicure were definitely relaxing, and well done, with high quality supplies. The massage was so very relaxing and that hour just flew by. The RMT was wonderful and professional and definitely made me feel comfortable.I LOVE what Maggie was able to do with my hair. It’s thinning and very fine, and had been dyed black, but she was able to lift the old color and give me some really beautiful caramel highlights, and she cut my hair perfectly. She’s also super personable and professional.They are located about an hour away from my home, but well worth the trip. Prices are incredibly reasonable in comparison with other places, and a really great value for your dollar, as every member of their team is friendly and warm.I will most definitely be back for myself, and also to bring my mom for a day of luxury when she visits next bc she absolutely deserves it.
Beautiful atmosphere definitely pampered words from my babymother I sent here there for a mothers day gift
The staff is friendly and knowledgeable. Maggie took the time to answer all my questions before I even booked my appointment.I will definitely keep coming back.
Friendly, amazing staff, lovely interior and calming atmosphere.
Emily at Park Avenue Salon and Spa was wonderful! Ive never met a hairdresser that took such great care of my hair by taking her time, making sure she knew exactly what I wanted plus even offering her own expert advise. Friendly and a great sense of humor. If I could give her more than 5 stars I definitely would. While I was there all of the hairdressers were engaged with their clients and enjoying their experience! I found my salon for life. FINALLY!!!. Thank you for an amazing experience.
I had a great first experience here with Emily. I was welcomed warmly, and everyone is working very hard to keep everything thing. Cant wait to come back
I have been going to the Park Ave. Salon for over 20 years and getting my hair styled by Eric who does a wonderful job. I would highly recommend Eric and the Salon!
I absolutely love my stylist Katrina! She is so creative and fun and always has great suggestions for me. I have been with her for a few years. If you want something fun and creative she is your girl!
Amanda was amazing and provided a great facial. Will definitely be coming back!
BEST nail experience Ive ever had. The place is clean and smells wonderful. The selection of nail colors is huge. This is one place where I know I can count on great looking nails every time I go! There maybe places that cost a little less, but in the end this place costs less because their work doesnt chip or crack. Nails look great for weeks!
Eric is great! They are conducting proper Corona virus precautions
I love coming here, especially now since Covid hit, they are taking great precautions for the guest and employees. I come here to have my hair done although they offer a wide variety of services. I have really curly, THICK hair and many hairstylist struggle cutting it/ styling it... BUT NOT Genine (I really hope I am spelling her name correctly), she styles, cuts, and colors my hair to perfection every time. They have amazing affordable prices and use high quality products. I highly recommend her for the curly hair gals, any one in general whose seeking a great cut!Go check her out!!! You wont regret & youre helping support a small business.
The lady did what she could but the haircut felt rushed and gave me some choppy layers. I had to go to GreatClips so it could be fixed.
I cannot say more positive things about Park Ave Salon and Spa. I have been going to Gina, one of their estheticians, since I was a teenager. When she moved spas, I followed, and I am so glad I did. Gina is an incredible esthetician. She is constantly learning new skills to make me feel more beautiful on a daily basis. She helps to make the most conscientious moves for my lifestyle and makes me feel at home when I’m with her. The spa extends that same family feel. From the phone call to remind me of my appointment, to checking out with the owner, everyone on the team greets you with a smile, and makes you feel welcome. Since COVID the team has made it clear that safety is their top priority, which reflects their overall importance for cleanliness and hygiene. This is the only place I would recommend for waxing (body and face), facials, specialized facials, brows, lashes, lash extensions, and care products.
Kim did an amazing job on my pedicure. I have been other places in the area and the experience here was by far the best!
A few weeks ago I received the best hair cut! I could not have been happier! I just moved to this area from out of state and was very nervous about trying a new place. I was more than pleased! I’v have had many compliments and made sure to recommend this establishment. Thanks to the staff and how friendly they all were. I will be trying the other commodities they offer soon.
Awesome people, professional yet relaxing environment! Definitely will go back again!
Had this salon mistaken for another one in that area... This is the place ive actually been trying to book. Sorry for the mix up. You guys have great reviews and thnk you for being super professional as well as replying back. 😏
They are friendly and offer great haircuts for reasonable prices. The shop is clean and comfortable. The only downside us parking is difficult.
Incredible experience! My facial was a wonderful birthday gift from my fiancée. It was even better than I anticipated! Definitely a splurge, but you get what you pay for! Thank you to Amanda and the other staff for a rejuvenating appointment!
It was my first time here getting a swedish massage! I absolutely LOVED the atmosphere, sweet music and essential oils filled the room. It was also the perfect temperature! Not too hot or too cold. My masseuse Karen did a wonderful job, I have had a total of 5 massages at different locations and I have to say that this one was by far the best I have ever had! Will definitely be coming back again :D
Kind and very helpful.
I had an amazing experience there. Extremely professional people work there. All the stylist are very stylish and dress to the part. I honestly would not go anywhere else beside there. I am a repeat client after my experiencing. Thank you so much for my amazing services.
I brought a small bridal party to Park Ave Day Spa for an afternoon of pampering and we all had a great time! The whole process went smoothly from start to finish. I called them a few months in advance and told them what I was looking for and they were able to advise me on the perfect combination and schedule of services. The three of us got massages and Mani/pedis. Everytime I called to ask a question or tweak the schedule, the receptionists were so polite, gracious and professional. Our masseuse and our nail technicians were so friendly and professional. When I made a mistake booking and want wanted to add extra services, the manager was so accommodating! There was even a small lounge area for us to hang out in during our downtime. Plus, I think that their prices are very competitive compared to a more mainstream spa. I would definitely recommend for small parties looking for a homey, relaxing afternoon!
I had the pleasure of receiving a pedicure from Kim. She was professional, knowledgeable and very kind/personable. My appointment with her was definitely the best pedicure I’ve ever had, my feet look great. My experience was pleasurable from beginning to end! I highly recommend both Kim and the salon :)
I had my hair cut and colored here last week by Bethany. In addition to being an awesome, down to earth conversationalist who you can speak to without feeling like its forced, shes a fantastic hair dresser! Highly recommend. And to top it all off, they give a nice discount on any product you buy after your service. Cant wait to try the spa services next time!
I had the best experience today. Literally called at 1pm for a last minute appointment as a I was invited to an event the next day. I had an appointment to come in at 1:30.The salon was clean and everyone was very friendly and welcoming.I recieved the best cut and style from Lily Beth. She took the time to ask what I wanted and suggest what would look good according to my hair without it being too severe. She made me look amazing. Her honesty and candor is so refreshing. I will absolutely be back to make sure I keep my new look up.If you book with Lily Beth you will be in very good hands.
Lily is a god-sent. If you have any type of texture to your hair, shell know how to work with it. Super personable, funny and talented. If I didnt live out of state, Id go to her every time! Finally walked out of a salon without wanting to re-style my hair.
Gina did my Brazilian today and even though it was a little on the painful side, she made sure the whole time that I was comfortable and was doing okay through the process. This was my first time doing this waxing with her but I went in the past there but did it with someone else. I will definitely be going back to Gina! She is funny and keeps the conversation going so it never gets awkward!
Caitlyn did a fantastic job with highlights and a new cut! It was my first time there and I will definitely be back, I have gotten so many compliments on my hair!
Kim always does a great job on my toes. Relaxing pedicure!
I had a swedish massage done by Alaina. My first time ever having a massage done. Wow. Just wow. What an amazing experience. Highly recommend! I also had a pedicure done by Andrea she was equally as wonderful and had an awesome personality. Thank you so much!
I came by for the first time for a highlight and massage. Both services were excellent!
Melody is the girl I go to for everything! I highly recommend her to everyone I know!
Ive been going here forever. The staff is so friendly and helpful. Eric is great. Prices are fair. Parking kind of sucks but thats Park Ave for you.
This is the only place I’ll get a pedicure! Andrea and Kim are the best! Very clean, friendly staff, and great location.
Coming here has been great. The girls here are so sweet and are very, very welcoming when you stop in! I feel like their happiness is genuine, and I definitely have recommended them to friends-cant wait to go to my appointment next month!
Great Spa and Salon! I have never been disappointed.
I got a hair cut and highlights at park ave salon. I was so happy with how it came out. My stylist who I have been going to for about 8 years now is just amazing. She is so good at what she does. This place is a must in Rochester.
Friendly, clean, and very knowledgeable. Would definitely go back.
The atmosphere at Park Ave Salon is very nice. I really like the massage rooms. I had a very relaxing massage in a quite room, everything about my visit was great. I have received a massage, manicure and pedicure and all have been wonderful. I was treated excellently by the staff.
Caitlyn is very personable and a great stylist. The shop is clean. The staff is friendly and professional. I highly recommend checking this place out! Today was my second visit and Ive scheduled my third visit!
I get my eyebrows waxed here and Bonnie is SUPERB!! I always get complimented on how great my eyebrows look even when theyre grown in! She does such a fantastic job, I definitely recommend her. The staff is always friendly, too!
Lori Ann has been cutting and coloring my hair for about a year and she always makes the experience feel not just like a cut and color, but an entire pampering experience. They always offer a beverage to make sure you are comfortable throughout the entire process. Very happy here!
THANK YOU!!! For receiving me with such a short notice. Big thanks to Kim!! I FULLY recommend a stone massage for those who have lots of tension, stress, etc.. you will feel like you have a new body after that. :)
The staff was great..My wife and I had a great day!!!It was her birthday and ...good Lord I even received a facial..It was great ..Andrea even found my wedding ring that I left behind ... Just awesome!!! A great day hats off Stacy..your staff was great!!!
Mariah has been doing my hair for the past year or so, she is a lovely person and always gives me a new look leaving me feeling confident and fresh. I highly recommend her! Before Mariah I had many other stylist I loved here, you cant go wrong.
Very happy coming here. I think that Stacey and the girls here do a great job. They all are definitely very talented--thats for sure. I would recommend them for their hair services, and nail services as well.
This place is amazing. Great brow work, and the absolutely perfect cut from Madison. I cannot recommend enough. Warm and professional service.
I have been getting my nails done here for awhile now and I am always pleased walking out. I usually dont know what color I want when I walk in but I trust the girls enough to do whatever they want and they always do a great job. Very happy coming here.
The girls here know their stuff. I came in once after I tried a boxed dye..and they fixed it no problem. They did a great job. One of the best blow-outs Ive ever gotten.
I really enjoyed going to Park Ave Salon, they were very nice and were good at explaining exactly what they were doing. She knew a ton about all the products which was nice because I had a few questions. I really liked it here and will definitely be back.
Ive had two massages here and both times the staff were kind and professional and the massage was relaxing and rejuvenating. Ill definitely be going back in the future!
I love Park Ave Salon. I enjoy going here because it is relaxing, when I was in I had a facial done and it was great. The staff are wonderful they are very friendly, the entire time I was in I felt pampered. I will absolutely go back here.
I feel very pampered when I go into Park Ave Salon. I really enjoy that feeling. I also love the hot cider, tea and coffee they have. I just really like the staff, they are great there.
Park Ave Salon & Spa has been fabulous every time I go in for an appointment. Whether it is hair or nails, I always leave feeling great. I have very specific allergies and they are great about accommodating that.
I get my hair done at Park Ave Salon every other month. I get it colored and cut and sometimes I will treat myself to a facial or manicure, pedicure. Everyone there are awesome, they treat you so well and really care about what you need and want. I really enjoy the relaxation when I come to Park Ave Salon.
I really enjoy the overall atmosphere of Park Ave Salon whenever I go. They are always offering me coffee or water, I even get to my appointments early because of how much I like being there.
Decent job but clearly an issue when I asked for an adjustment to suit my personal preference. That affected the overall service experience.
Melissa rocks! I love my bangs and color! She does amazing things!
I love going to Park Avenue Salon because of how close and convenient it is to my apartment. I first got a gift card here for my birthday and have been continuously going ever since.
I have been coming here for as long as I can remember. I usually see multiple stylists because they all do a great job. Very happy.
The best hair stylist salon in Rochester hands down no doubt Maria Tom Eric the best stylist
Eric does a great job. Ive never had a bad hair cut in the 3 years that Ive been going there.
I went to Park Ave Salon for a massage and a facial. I was so happy with the way I was treated. The staff were all so friendly and went out of there way to make me feel comfortable.
They always do an awesome job conditioning my hair. i also get my eyebrows done here too. i am very happy.
Caitlyn is fantastic!I am posting from my daughters account. I just moved here and called several salons to inquire about getting a haircut. Park Avenue stood out right away. The person who answered the phone was helpful and quickly set me up for an appointment with a hair stylist that would fit my needs. I paid a little more to have Caitlyn cut my hair and it was worth it! The pre haircut consultation was perfect. I told her a few ideas of what I might want, she listened, and then expertly told me what would work best with my hair type and age. I trusted her immediately and was able to relax.She spent a lot of time with me and I think this may be one of the best haircuts Ive ever had. I will definitely go back and refer friends to her.
Sarah was wonderful! She did a great cut and color, and it was affordable.
My last visit to Park Avenue Salon & Day Spa, I got a massage, facial as well as a manicure and I was so happy with the way I was treated by the staff here. Everyone was great.
Park Avenue Salon & Day Spa is always spotless whenever I go in. I always have such a great experience when I am here and constantly recommend it to my family members.
I am so happy with the way I have been treated but the staff at Park Ave Salon, I was actually using someone else and I decided to try out this place because I have heard such wonderful things about them and they did not disappoint.
When I went to Park Avenue Salon I only waited to get in for my appointment for only about a minute or less. I was very pleased with the salon and how well it was decorated and kept together.
The website indicates they are open until 9:00. At 7:45 PM, I called to request an 8:00 pedicure and they declined, saying, “we are about to close.”
I went to the Park Avenue Salon & Day Spa in Rochester New York to donate my hair to locks of love. I was impressed with how well I was treated by the staff, everything was perfect.
Went there for a massage once and it was a great experience. I would definitely go back there again.
I have been getting my hair done for over a year now since I moved back and I feel like we picked up right where we left off. I trust every stylist in there 100% and Im always happy when I leave.
My regular salon for hair, nails and pedicure. Always awesome!!!!
Always a great experience
I am absolutely very happy with everything that Park Avenue Salon has done for me. Any service that I receive from the staff here constantly exceeds my expectations.
Park Avenue Salon & Day Spa far exceeded my expectations. They provide great services and are willing to accommodate those with crazy schedules such as myself.
They dont how make afro hair
Love every visit!
Eclectic & pricey
My appointments here at Park Avenue Salon & Day Spa are always conducted right on the time that it was scheduled for. I couldnt be happier to have picked this particular salon to go to.
Always a great experience with Gina
Amazing service!
AWESOME and very friendly service!!!!
Amazing