My nails are real (not acrylics) and I’ve been coming to Lee and Cory’s salon for years. I’m always complemented on how nice my nails are and people are surprised that my nails are real. All because of the care Southtown Nails does

Not my favorite place but i went here since it was close to my family who i was visiting. Got a pedicure and i can feel that she cut my nails a bit short, and little cuts near my cuticles on a few toes. When it was time to pay, the lady asked me if i could do cashapp instead of using my card but i declined, and i have never experienced this before at any other salon. She never turned on the massage chair, and there was a fly buzzing around that landed on my stuff a couple times. Gel pedi was 30, and i decided to add on a 10 $ extra treatment. Some how the total came out to 55, i paid it without questioning it though. Overall, not disappointed with my nails, but i would prefer to go somewhere else.

Until todsy, I had never been here before. But. I will be back for sure! Everyone was so friendly. And very clean inside too

I got acrylics and they came out nicely

Very friendly and my nails look great. Very affordable.

Love love Lee and her husband been a customer for over 20 yrs.. staff is great..

They got my natural nails looking right!!!Thanks Sue 😊

Great job. Would recommend

The man who did my pedicure did a god-awful job I will not be back

They were nice, clean and pretty thourough!

Good nail shop and a great business atmosphere

Ive been here a few times and the nail techs are fine, but the last time I went, one of the technicians made my finger bleed, my acrylic nails had bumps in them due to uneven application of the acrylic powder, and the polish was very streaky.

They do a nice job.

Always fast service and great pedicures

The lady who did my nail is older and must have had poor vision. She did not scrub my feet the way I’ve had them done at other places no matter how much I kept telling her it need more. She barely touched my heels. I paid $60 for terrible job. The Gel polish is on the skin around my toenails and my feet are more rough now than they were when I went in because she didn’t sand them down enough. I will NEVER go here again.

Awful. I went there about 2 weeks ago to get the dip polish, which I have gotten before from other salons. I figured I would go here because it was close and i was in a bit of a rush to have them done. It took FOREVER for her to do my nails, and they were terribly filed at the end. The polish had little air bubbles in it and they just looked like a mess. She was super rough with my fingers too, and had death grip on them. Getting your nails done is not supposed to hurt so much! Well, all my nails have now popped off and i have a green spot on one of my nails! Apparently its a fungus or bacterial infection that occurs if the equipment used on your nails isnt properly sanitized. I am disgusted. Please dont go here. It is a very bad experience for very bad looking nails.

Clean, friendly, fast and good prices

Been going there for years always great service I give them 5 stars.

The service is excellent. The husband and wife is amazing. They take the time to make sure your nails are perfect. Go there and ask for them. They are great..

My go-to! They really don’t interact with you, but I mean... I like that, I’m not a very talkative person. There are better nail techs in there, one girl is kind of rough and made me bleed once. The owner I believe, the one that answers the phone and the man are the best ones.

Ling and her husband sold the business. Theres a new owner and a new office manager who brought her staff in. The new girl who did my regular fill did an excellent job, but I had to tell her to do the extra steps Tao used to do. She did not put oil on my nails before I headed to the sink. Prices did go up a little bit, but they have gone up. I hope they dont cut more corners. Does any one know where Tao went?

Never again 😠

The man that did my nose did a very bad job in my kids 3of them I will never go back

I love this place because it is clean, it is sanitary, and the techs are all uniformed, and they are all professional. Milan does my nails; she is so funny, courteous, and does everything that I ask, and makes my nails look absolutely mint! I always get a million compliments, after Ive gotten my nails done here. Finally found a hone.

Ive been coming here for several years and have had excellent service. The people are very nice and friendly.

My wife n daughter r regulars there they always get a nice kind,friendly service plp there r kind n understanding

Never will I go back! Not even a week after getting my nails and feet done the polish started to come off and one of my nails cracked in half. For the amount of money I spent there is totally ridiculous! I rate this place a minus

I have gone here since 2007 all the same nail techs and they all do a great job. I am in the industry myself so I like to share my opinion when I go somewhere and really enjoy the service. Super clean. I love that they use the liners in the tubs to ensure cleanliness and Thay areall very nice and take their time on services. They dont rush through like some places do. Just had a belated mothers day pedi Mani and my nails look great, and everyone was so friendly. Def recommend this place if your looking for friendly service and beautiful nails!

I used to always go here. However after today I will not return. I got a full set with black tips, and worked with two different women. In the end, I had BUBBLES all underneath my acrylic. When I voiced my concern I was told that the tip has sparkles in it. Which is a lie. The bubbles are all over and do NOT look like sparkles. Even so, I never asked for sparkles so why should they be there?. They would not give my money back or offer any compensation. Glad I could spend 35 dollars on dirty looking, bubbly nails.

Best experienced ever. Im new to the Rochester area. Been to 3 other nail salons, they were okay but South Town Nails was very clean, bright and everyone was so pleasant. They did a great job on my pedi-mani and eyebrows. I highly recommend them.

So far so good!

Went there with a friend for a manicure and pedicure and it was the worst nail salon experience Ive had. I left with bloody cuticles and a cut on my big toe. I have filed a former complaint with the BBB. Do not go there.

Very clean!

The best experience recently at any nail salon in Rochester!

I went there 3 times and they did a good job. Clean space, not too crowded and short wait time. I will go back to get my nails done very soon.

Lynn and the whole staff are wonderful. Caring and excellent work

Favorite nail salon so far. Their gel manicures last longer than any other salon Ive gone to. Theres one girl in there thats kind of rough and doesnt interact with you but the owners are awesome.

Great service

Love going here to get my nails done. Milan always does a nice job. Very clean also.

They do a nice job but their customer service skills are awful. When you walk in they dont even greet you. They just stare at you. When doing your service they wont talk but instead talk to a coworker and laugh as if they are talking about you.

Ling and her husband and maya are the best tech

Went in today for a pedicure today for the first time. The pedicure was ok, however the customer service was lacking. I told the technician that I was new to Rochester,and asked her name. She was very non chalant in her response. While I sat there she was talking her language to her co workers.

Usually a short rate~~clean facility~~good prices~~very respectable to clients!

This place is so bad, its unsanitary and the people inside dont even talk to you and I actually got a nail infection two days after I got my nails done there. Dont go there!!!! Its disgusting.

Got a full set with gel nail polish all the nails came off in less then a week paid 42 dollars to not have any nails on still!! Very disappointed

Love my powdered nails!

Good, but not great.

I got them done like 3 weeks ago and a few broke Within the 1st 2 weeks. They just look so crappy

They do an excellent job!

They took me right away no waiting did a fantastic job need improvement in customer service

Just ok

Beautiful nails

Ive never been there

Customer service not the best