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Kenzie Nails
1965 East Ridge Road, Rochester, NY 14622, United States
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Kenzie Nails

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je
Review β„–1

Well this is the first time I’ve been to this nail salon. Soon as I walked in I was greeted with a friendly hello. The girl who did my nails was Daisy and she is extremely extremely talented!!!! I have been getting my nails done for many years now and I have never been so happy with the work she did. She took her time,kept asking me if everything was ok. She was extremely pleasant to talked to. I WILL NEVER EVER LET ANYONE ELSE DO MY NAILS!! Daisy, I πŸ’― love My nails. Thank you 😊 for everything!!!!! I will definitely be seeing so soon.Thank you so much DaiseyJenn

Da
Review β„–2

I am beyond livid with this place and their professionalism. I came to try this salon out and from the pictures on google and from Danny D. Page is what made me want to come here and after the way I was treated and disrespected will be the reason I don’t return being told I was being cheap and poor because I was complaining about the price I was charged which was $60 but the job I received wasn’t worth $60 and I feel if I’m not happy with what is on my body I should be able to get it fixed and not treated the way I was. I felt so unwelcome and disrespected. The only thing nice about this place was the daughter, she was willing to fix my nails and was nice and respectful to me, she wasn’t able to do what I originally wanted but did her best and I appreciate that and even tipped her for doing so.

Da
Review β„–3

Made an apt for 2:30 today for acrylic fill. Upon arrival it seemed as it was β€œinconvenient.” As the 1 woman was doing a pedi, and the other woman (who ended up taking me) was sitting looking at her phone and VERY inconvenienced by needing to take me at my (scheduled) time.Despite area being disgusting, she also didn’t speak to me once! She in fact put her ear pods in, didn’t ask about shaping/ style/cuticle cleaning etc. once she asked me to go wash my hands I knew she thought she was (good enough) to be done.I paid for what she had done, as I wouldn’t be that inconsiderate of what she β€œprofessionally” did.She filed my nails inward and couldn’t (see) that the were all were crooked/ misshapen, and poorly done. She literally did my fill and a nail fix in 10 min!! This place is horrible!! NEVER WOULD I RECCOMEND!! I paid and walked out before I could even finish anymore bc I couldn’t stand to think of giving her any more compensation for more terrible service and work that could be done.

Ev
Review β„–4

I havent been satisfied with my nails on a long time and finding a available nail tech has been the worse. But Daisy at Kenzie Nails DID HER THING!

Sh
Review β„–5

I wanted to take my mom for a pedicure while she was in town. After calling around to a few places Ive been to, I called Kenzie Nails and they were able to schedule us both at the same time that afternoon. They do not rush through, they take the time and extra effort to make your feet look beautiful, which can be a task after a long winter of neglect! After the soak, trim and scrub, they use a hot towel on your legs with an awesome massage. We received the basic pedicure and it was only $30, what a deal. This is now my go to place!

Pa
Review β„–6

Starting to get to ghetto they are playing very inappropriate music hey when people come to get their pedicures and manicures or nails done they come to relaxed not to hear all that cussing and all that inappropriate language in their music. They dont keep appointment as promised and then try to make it your fault for the appointment not being kept.

Va
Review β„–7

A little small but they do a great job. Very attentive.

Br
Review β„–8

I love my nails! 🀩 but I suggest making an appointment because I could tell they were rushing and my nails couldve been neater. Overall, nice!

Bi
Review β„–9

Absolutely horrible . I had a 11:30 appointment wasn’t seen till 1 . They didn’t shape my nails or polish them right. I tried to get it corrected I had to wait another 30 minutes . Honestly it was horrible. They don’t sanitize their tools . After waiting since 11:30 and getting a pedi at 1 pm. They ask me to come back for my full set. I never knew nails took 3 hours per client. They move slow and have no sense of time or direction. I will never be back.

Da
Review β„–10

Worst experience at a nail shop in my life. First it was like pulling teeth to get what I wanted done. Told me they used builder gel when I called...they didnt when I got there. The nail technician filed down my real nails on the sides so much I was bleeding. Several fingers are cut and look terrible. I didnt notice her out the drill into any barbicide or the like after, although maybe she did when I left. I just want you to know Im writing this at 5:45 am as the pain in my hands woke me up. Literally go anywhere else!

Ye
Review β„–11

They did everything really fast it was pretty good it was clean they were nice only thing that I didn’t like was they were way too rough but they did really good nails

Ne
Review β„–12

Loved everything about this shop please visit you will not be disappointed😍😍😍

Te
Review β„–13

I drive 50minutes every three weeks to come here. Absolutely love these ladies and their talent! 100% recommend.

Je
Review β„–14

Was charged an extra $10 for simply a different shape, not length or anything else. Acrylics do not cover the entire nail, was rushed, no communication. All around horrible service. Then, had the nerve to be upset about a tip

Fr
Review β„–15

Went in for my first time today, best nail salon I’ve been to hands down. He was neat, took his time and actually made sure I like my nails. That fact that he cut my cuticles was everything to me bc places I’ve been too haven’t which is annoying, but I’ll definitely be returning.

Ro
Review β„–16

They were nice enough after i was Being a pain with scheduling being that i was Behind however i didnt Feel welcome i feel As if my service was rushed (the pedicure portion) after asking for acrylic on my just my toe it was done but i wasn’t Asked about shaping nor length she did what she please and was too rough i will Not be coming back it’s worse because i was Referred i do Like the COLOR of my toes but but I didn’t notice until later that 1 nail was longer and not filed my experience overall was not the best.

Ta
Review β„–17

Relaxing Pedicures!

Er
Review β„–18

Horrible customer service. Employee yelled at me told me I was too picky about how I want my nails. That were rushing and hurting my fingers. Very disappointed πŸ˜’

Th
Review β„–19

The best pedicure Ive ever had!! Older gentleman did it Try it girls Hes the best

Ne
Review β„–20

Ladiessss this is the absolute best nail salon in Rochester very nice take her time in helping you decide color or designs especially if you’re a Very particular person like myself. Nails are amazing beautiful got full set coffin shape gel nail with 2 fingers flowers imprinted it was worth every dime I spent for sure go see them you won’t be disappointed

Ps
Review β„–21

I went there once and I’m really picky about how my nails look, because I’ll stare at them afterwards and if I see something wrong or uneven I’ll obsess over it. My nails literally look perfect. The younger woman did my nails and she did an amazing job and she was super nice and good to talk to as well. The gentleman there did my pedicure and omg my feet felt amazing afterwards. He also did such an amazing job. If you go here, tip them well! They definitely care about customer satisfaction!

S
Review β„–22

I recommend Kenzie Nails to everyone who compliments me on how nice my nails look. Danny the owner is genuinely kind, extremely professional and amazingly talented. He is the best nail technician in Rochester hands down!

Ta
Review β„–23

Staff were super laid back down to Earth, they were very clean and friendly. The ladies did their thing on me and my possy yesterday. I would definitely recommend going there and will be going back for a fill in 2 weeks.

Sh
Review β„–24

Very rude. Stated they accepted walk ins. When they really like to go by appointment only. I was there before there appointments and they still refused to do my feet. I would never go back to them again. I would give them no stars if I could.

Jo
Review β„–25

Highly recommend this place Worldwide!! Good service. They are all about the customer and they know how to treat you . There prices are awesome and they always do a fantastic Job. My wife nails came out amazing

Mi
Review β„–26

This is the best nail place

Di
Review β„–27

Great prices and service.

Ch
Review β„–28

So far the best nail place Ive been to, he does a great job on my nails every time!

Ja
Review β„–29

I came here after the good reviews for a pedicure and I’m impressed! My toes look great and they really pay attention to detail. Johnny did exactly what I asked. Clean and neat! Will return.

Am
Review β„–30

I got my nail design inspiration from a pic on google and they created the exact look I wanted! Prices are good and they are clean and chill, and talk as if y’all are friends.

As
Review β„–31

They do amazing nails. The only slight downfall is the days and hours of operation can be inconsistent. I recommend making a appointment just to be sure.

Me
Review β„–32

I am so glad that I found Kenzie Nails. I have been going for about 3 months and am completely satisfied. The pedicures are the best and I get so many comments on how great my nails look every since I have been going there. Staff does a great job. The staff is very friendly and they always get you in on time which is important to me when I schedule an appointment. GO TO KENZIE NAILS - YOU WILL BE PLEASED!

Li
Review β„–33

Ive been a few times since the new ownership and have never had a complaint. The service is wonderful, the finished product is gorgeous and the pricing is very fair. 10 of 10 recommend

Sh
Review β„–34

Went in for pedicures with my husband on Thursday morning and we got right in with the two gentlemen who were working. The tubs were clean and they have massage chairs attached. The men did an excellent job trimming and filing our nails and they even used hot stones for a leg and foot massage before warm towels. It was 5 star treatment and the nail polish color selection is huge. For $25 each + tip you cant beat it. Well definitely be returning! Thanks guys :)

je
Review β„–35

They take their time and are super nice. The salon is well kept and they are very professional! This is my new favorite nail salon ever!!

Ja
Review β„–36

Danny always does an amazing job on my nails. I been coming here for over 2 years. Love how professional he is. Ladies get your nails done here.

Je
Review β„–37

Went to a different salon they did a terrible job at my nails went into Kenzie nail’s and they instantly took me they took the time to take each nail off So subtle and they took their time on finessing all 10 of my fingers they even help me pick out my nail color because I couldn’t decide and it came out beautiful they listen to how I wanted the shape and cut and they didn’t do what they wanted they did what I wanted I give this nail salon 11 out of 10 stars

Ki
Review β„–38

Danny is the best! The girls work magic on your feet. I wont go anywhere else!

Ni
Review β„–39

My nails look amazing the gentlemen did such a great job he took his time and was very efficient

Jo
Review β„–40

Love my nails everytime

Sa
Review β„–41

Stopped here last minute and got a pedi... it was quick and done with attention to detail... a basic pedi is $25 here, AND includes foot and calf massage, hot stones and a hot towel massage!! The place i normally go is $45! I will definitely come back!! Great job and great service!!

Me
Review β„–42

I just got a full set done at a nail salon in Henrietta and it was AWFUL. I went here for a fill and they made the old crappy job look fantastic!! Also they did the best pedicure !!!! I would recommend this place OVER & OVER!

De
Review β„–43

So me and two friends came at 10am and waited about 10 mins, no one was there or answered the phone. . . . Might want to work on communication and being open when you day you are. Hope wasnt the norm.

Ka
Review β„–44

The best pedicure love the hot stones!! Get me in really quick without an appointment

Ch
Review β„–45

Danny (I think thats his name)did an amazing job on my nails, he was quick, polite and really attractive lol definitely will be going back 10/10

El
Review β„–46

I am a regular customer of Kenzies nail, and recently I stopped by to get my nails done but I came to realization that they have a new owner. To my surprise the salon looks a hell of a lot better than before and their customer service was fantastic! I was very satisfied with their work on my nails--I came to work the next day showered with compliments on my nails. Just like I recommended to them Kenzies Nail, I advise you all to get your nails done here. You wont regret it.

za
Review β„–47

Always nice and does my feet and nails very well!! Highly recommend this place!

Me
Review β„–48

I have been a customer for a year and a half now and I must say this is my favorite place. I have never waited longer than 20 minutes and Im literally in and out within the hour for full service! The nail techs are friendly and professional and the shop is very clean.

Ci
Review β„–49

I’d definitely recommend anyone to come here, he’s the best!!!!

sh
Review β„–50

I went for a fill and the staff was very kind and even took me in without an appointment however, 1 week after my visit all of my nails had fungus. I wanted to try this shop because its closer to my home and they take appointments. I guess Im going back to the 3 hour wait at Antoins on Hudson

Ni
Review β„–51

The only spot I can find that actually cares about the product they are putting out. They definitely aim to please!

Ma
Review β„–52

I had a great experience there, very friendly and they make sure you’re comfortable, I recommend you guys to give it a try

J&
Review β„–53

Love My Nailssss, I Like How They Take There Time To Do Nails .. Gonna Keep Coming..

Mo
Review β„–54

Danny always does a great job on my nails. I suggest making an appointment.

jo
Review β„–55

WORST EXPERIENCE EVER, yes Im young but I do my nails often. I usually go there for a pedicure and am very satisfied so I tried a full set, but it was the worst simple french tip ever! They were short staffed and rushed on my nails. I plan to get my money back on monday. I walked out crying out of anger and frustration. Tomorrow is my friends wedding and now I have to pay more to get this horrible job fixed. If you want to get a piece of crap job, go here.

Bi
Review β„–56

I stopped at Kenzie nails the other day because ive been passing it for a while and it had caught my attention that ive never noticed it. I came in and the workers were very friendly. I recieved a manicure and pedicure that day and I have to admit, ive never left a salon that relaxed. The pedicure involved hot rocks and a hot towel near the end which was very relaxing. Im definitely coming back.

An
Review β„–57

The best

Gi
Review β„–58

Best nail salon evverrrπŸ’•

Js
Review β„–59

The people there are good looking

Ja
Review β„–60

Fav nail salon

Ad
Review β„–61

Did an okay job... watching tv and working at the same time is unprofessional though

Li
Review β„–62

They rushed me and didnt paint my intire nail they missed a little and went to fast and didnt clip my nails good next time Im going elsewhere

Ur
Review β„–63

Nothing

Sa
Review β„–64

Very friendly and attentive.

La
Review β„–65

Nice guy!

Er
Review β„–66

The wife seems to like the place.

Ch
Review β„–67

Immediately felt comfortable walking in, quality pedicures!!!

sh
Review β„–68

Not very nice people very poor service and they dont like walk ins even tho it say walk ins welcome on the window they tell me no every time i come by

Da
Review β„–69

Great service, very friendly

Na
Review β„–70

This place is charging $40 for a 5 year old child to get her mini and pedi. Shameful!!! Theyre raising their price by the month $25 for her feet $15 for hands

Ci
Review β„–71

Very friendly and accommodating

Ye
Review β„–72

We went there around 11:00 something and there was no one there so we waited and no one came and they said there where open that suck cause I was really looking forward to getting my nails done

Du
Review β„–73

Best nails salon in Town !!!!

Be
Review β„–74

Wonderful and clean

No
Review β„–75

Very good!!β˜†

Au
Review β„–76

Best nails

Ta
Review β„–77

Awesome!!

Yu
Review β„–78

I like the attention, they did what I needed on my nails, really good someone spoke Spanish and that made it better.

Information
100 Photos
78 Comments
4.4 Rating
  • Address:1965 East Ridge Road, Rochester, NY 14622, United States
  • Site:https://m.facebook.com/kenzienails/?ref=bookmarks
  • Phone:+1 585-544-7754
Categories
  • Nail salon
  • Beauty salon
  • Business to business service
  • Spa
  • Waxing hair removal service
Working hours
  • Monday:9am–1pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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