My mom and I went here to have a basic pedicure done. We called to make a reservation and they got us in with no problem. The salon was very clean and the staff was friendly. Their pedicure was thorough and the prices were reasonable. We will be back!
Obsessed. They are hands down my favorite place. They dont do acrylic nails which is really nice because you dont have to smell the chemicals when you walk in. Very friendly. Love the paraffin wax treatment that comes with manicures. Tons of colors to select from. Huge fan. Also it helps that they are right next to a Starbucks. lol
My niece & I came to do our nails before my nephews wedding and everything felt rushed. I did not get what I asked for, my hands are a completely different color than my toes, I asked for all the same color & acrylic . I just got a manicure & she cut me on my toes. My niece said she hurt her too & we paid almost 200$ for just 2 pedicures one manicure & one rebase. I would not recommend going here, we will not be back.
Definitely the best mani-pedi I’ve gotten in the Rochester area! Salon is so clean and cute, they play good music and everyone there is so friendly. Will for sure be back!!
A great place! ALWAYS a satisfied customer!! Nice atmosphere, clean environment, skilled and courteous employees. #1
The salon is very clean and everything but I feel like the pedicure isn’t really a pedicure. They don’t really use tools to remove dead skin, etc. and I don’t even get the basic $28 pedicure.
My favorite place! A little pricey but you get what you pay for! Will never go anywhere else! Jack is the best :-)
First time there..Jack gave me a full set of UV gel french tip and they are gorgeous! Even got a shoulder massage and hand massage! Worth every penny😊
They were kind, helpful, courteous and answered all of our questions politely. Prices are very reasonable. Had a pedicure and I was very pleased with the process and result. I will go back.
HORRIBLE MANAGEMENT. Lacks professionalism and ethics.The board clearly says $50 for the service i received but apparently they added gel on without my consent which cost me an extra $10. Ended up paying $60.00 for basic square pink nails- I have never in my life paid that much for a basic square nail.The management is sneaky and they end up going outside of the boundaries for the service you even asked for so they can charge you more.Also there’s clearly a sign saying if you take money out of the ATM and use cash, you get a few dollars off- which I never received.Place is a complete SCAM.First and last time here. HORRIBLE.
I really like this place nice ppl and didn’t rush and took their time!!!!!
They were excellent as always... I always get the Spa pedicure ❤❤❤ my advice to the staff, its RUDE to speak and laugh in your native tongue, while servicing clients -
Had a great experience here. Great customer service and work!
I really love this place. This was my first time there in over a year (because of the pandemic) and they made everyone wash hands and keep distance and there are plastic partitions at the nail stations. They are always friendly and polite and professional to customers here, I have never had a bad experience and I have been going here since they opened. Their packages are well priced and they do a great, quality job. Also, their pedicure chairs are super comfortable. To me the chair is equally as important as the pedicure. The chair adjusts to your specifications and the massage goes all the way from your neck to your lower back. Its amazing. Its like paying for a foot/leg massage with a toe polish and getting a back massage for free. Ive had manis and pedis here, both regular and gel polish. I had my nails done for my wedding here. Always great work, always great customer service. I would (and do) recommend this place to everyone. Call ahead for an appointment to have a guaranteed seat when you walk in.
I really liked this place. Great service.
This was my first time having a pedicure here and it was amazing. The massaging chairs were nice and the gentleman doing my pedicure was detailed and very polite and friendly. I will be returning. I definitely recommend.
Did a great job very friendly
The place is very clean. They wear gloves and hands are always washed. I have an auto immune disorder so cleanliness is very important. I also have thinner skin due to other health related issues and my skin is so EASY to cut open. I also have issues with very dry cuticles. The guy was careful and tried to stop and let me have a moment given my hands were hurting. I wasn’t familiar with the product they used and that created a lot of anxiety for me (not their fault 😂 I have anexity) also their is the fact my hands are VERY small for a 35 year old so if you’re not used to working on child like hands it usually takes a few times to figure the ins and outs of my little hands: I was impressed that they bared with me and if I questioned something or asked for something to be fixed or changed they did it: the polish seems like good quality, and the product they use to put on the build the nail seems strong as well. I like that they did not use actual nail tips to build out the nail. I was frustrated before I walked in due to having a bad day. I left with my day being a little bit better as opposed to when I came inside. They did take their time with my hands I did not feel like I was rushed, rhe young man seemed afraid of my hands but I am afraid of them to, they are not your normal typical hands and over all I feel they did a wonderful job and as with anything if you have a new set of hands and those hands aren’t your typical hands you’ll probably have to do them a few times in order to get to know they make up on those particular hands. I like that the color selection isnt so large that it’s overwhelming. Some places stock so much product when you ask for a color they don’t even realize they have an empty bottle sitting on their shelves for months. Not a problem at this place. And the place is very quite. I almost dozed off a few time. Great cleanliness, great service, definitely wanted to see me happy and didn’t have me leave until I was satisfied, it’s also admirable to see a family who works well together. Thanks you guys for the lovely nails.
Nail service was terrible my nails were placed crooked and it’s been less than a week and top coat of nail was damaged and dirty and whole time my nails weren’t dirty underneath and I kept washing my hands to see if it would come off and wasted over $50 all for it not what I wanted simple French tip nails I came back to shop guy was so rude and wouldn’t accept constructive criticism refused to redo my nails and let alone wouldn’t take off the work he had done so I asked for a refund and money was thrown at me smh would not ever refer to a friend let alone a stranger they are just in it for the money YALL they want you to pay money for nails that you have to come right back in less than a week to get nails redid such a waste of time
Very unprofessional when you walk in they just say it’s a long wait! Doesn’t even get up to address you just yells it out in front of the whole shop while people are already starring at whoever walks in! Then when you ask how long they say until the list goes down 🙄 duh again estimate or offer me to schedule an appointment FYI! Won’t be coming back here again!
WORST CUSTOMER SERVICE EVER! never going back
I will not be coming here again. The services in addition to you mani pedi etc are nice, however i have wasted money here. The gentleman that did my nails seemed scared and irritated. I have longer length coffin nails and it seemed he did not want to be bothered with them. The gel acrylic they used was terrible. and i will explain. After leaving and having my shape completely changed without asking, my nailpolish became transparent and started pealing right off like it was childs polish. Along with the polish was chunks of the thin weird acrylic that he used. Not to mention in such a nice place, there was only one small book that opened up with the smallest selection of colors i have ever seen. I asked if that was it and they said yes. So their pictures are misleading. Bottom line, if you have acrylic nails, do not go here otherwise i would say they are nice. But they should inform people of there inability do certain types of nails and should make people aware of the products they use. Now i am out the money, and have to get my nails redone only 2 days later
Went for a pedicure...the tech barley had my feet in the water, she hardly scrubbed them let along anything that it takes to get the dead skin off of my heals.However she painted my toes pretty and removed SOME hangnail skin on my toes...Overall I could have done what I PAID her to do for me...Basically Ill NEVER go back again!If I could rate it no stars I would...
Its best to make an appointment, but you dont have to. Make sure you wear a mask or the guy will freak out and not let you in, they also have a free ATM.
They do a good job on nails and have choices from tips to building the nails. They do a wax dip and its awesome! They will message your shoulders after all treatments which is a nice extra. Not my favorite place to have my feet done though.
Always amazing service here! Everyone wearing masks! Well ventilated also!
Always get a good pedicure
Love Jane. She really got me feelin right. She really really goes the extra mile and I’m definitely gonna be her repeat customer. She’s the best and this place is good. Bringing her a bottle of wine next time.
Very relaxing. Very attentive staff
Mandy is very precise the only girl I go to she takes very good care of me and I always get compliments on my nails everyday
My Dad is 90 years old and they did an Amazing job and my Dad said he can’t wait to go back.Thank you again for the Amazing job
Always clean, nice, and quiet. Make an appointment once a month and theres always availability, and someone ready when I arrive!
First time visiting here. Was recommended by a couple friends, so thought I would try it out. Great job on the pedicures. Nice shoulder massage while toes were drying. Very clean.
I had an amazing service!! I called about a half hour before I went in to see if they accepted walk ins. As soon as I walked in, I was greeted with smiles. Their prices are very fair for what they do for their clients. I 10/10 recommend Honey nails!!
Loved the service. Nice look amazing
Not sure of his name... He is tall, young and has glasses. I appreciate his attention to detail and nail prep. You can tell he really takes pride in his work. Thank you for an amazing Mani & pedi.
Very nice and friendly. Really take their time and make sure the job is done well.
While I left with a well done manicure, I left upset. I asked for a Polish change that was listed for $10. At check out I was asked for $30. Apparently the Polish change doesnt include gel. I really should have been told that before! I ended up paying the $30 because I felt bad for the work he had done that I didnt know wasnt part of a Polish change (Im new to getting my nails done, so I didnt know what is normal). And understanding the misunderstanding may have been due to the language barrier. But now Im upset because I ended up spending money I really didnt have. Please, please update your sign.
Best place ever! Every service is worth every penny! All the clinicians work very hard to make sure you are satisfied.
Writing this review as I get my pedicure. Has to be one of the worst pedicures I’ve ever had. Very rushed. Barely let me soak. Just very awkward. Basically paid $25 to get my toenails painted. Could have and should have just done it at home. P.S I rarely leave reviews.
1st time and I LOVE it. Its very clean, relaxing and although a bit pricey you get your moneys worth. Mandy was my nail tech. I got the deluxe pedi and a gel full set. Worth every penny
I really love Honey Nails. Their manicure/pedicure combo is what I usually get. The price is very fair. You get a lot for what you pay. Wonderful leg message with honey. Wonderful shoulder massage while your hands are being pampered in parifin wax. Lovely 💞
Honey Nails and Spa was wonderful. Ive been searching for a nail salon that would give the attention to my feet/calluses that they needed, and they went above and beyond for my pedicure. The environment was so relaxing, and I felt like I was a priority, and not someone they were rushing to get out the door. Great attention to detail, and lots of perks to make sure you feel like number 1. It was super clean, they had new, nice chairs and equipment and so welcoming. I would highly recommend. Not normally one to give reviews, but they deserved it!
Great place to get your nails done, and very private bathrooms no interruptions will relieving myself
Would not recommend this place. We had a bridal party which they said they could handle. We booked 2 weeks in advance. They did not have enough people to accommodate the 5 people in our party. When we left the tip, the lady brought it back and said it wasnt enough. I have never been told I didnt leave a big enough tip. Gel nails chopped off after a couple days. We have never had This happen with Gel nails before. We were not made to feel welcome, rather like we were bothering them.
Andy is the best, they are very clean and they take their time.
Today was my first time going there. Excellent customer service. I absolutely love my nails.
Went there the first time they charge me as said on their bulletin board go there second time they charge me a whole $20 extra never again. my nail chip I went back two days later they were not trying to fix it without a surcharge of $15 on top of not being respectful enough to fix it . Im good Ill pay GREAT money else where 😉
Great service, awesome pedicure. Great attention to detail, had Mimi, shes does a great job!
Sounds to me like they are only there for the tips and not to please the customers. I willNever go here or recommend anyone to go here.. I’ve been getting my nails done for 25 yrs and only ever leave a $3.00 tip and no other company has ever complained and those companies treat me wonderful
Clean and nice
A very clean nail salon. Membership club is worth the few extra minutes to sign up. Cant wait to go back. So many compliments on my manicure this week. Great work.
First time here and I will definitely be back. I usually do my own nails, however, I decided to pamper myself and had a mani/pedi done. Nicole was great and I would recommend this salon to others.
I went there for a fill on my nails, this place was amazing.... Annie I think her name was, made them look exactly like I like them, natural. People always make them to thick. In between drying I got a massage then a paraffin wax and hand massage. I will never leave this place if the service is always this amazing.
My sister and I came for service. We arent initial greeted until we begin inquiring about the services, after which I gentleman walks over and says can I help you while were talking and walked away dismissively. I didnt feel welcomed and so we chose to leave. Thanks but no thanks. Ill spend my money where Im welcomed.
Clean, client caring, great massage chairs, and relaxing music. Had the deluxe pedicure with massage, nails look wonderful and my feet and legs have never felt better. I will be a regular customer at Honey Nails & Spa.
1st time here and will definitely come back. Clean, comfy and very welcoming. Great customer service.
The Salon looks really good, Got my waxing done and she did a fine job, made sure if I was ok with the heat and pain. Great customer experience. And an extra star for the Christmas tree and the deer decor.
Technicians are very good. Pedicures are very thorough. Prices are reasonable and I love the opportunity to get coupons.
Just went for my first time and I will definitely be back! Gu Yan was amazing. So relaxing and my hands and nails look incredible!
I don’t recommend at all. We went to a bday party and they were rude, and didn’t talk to us! The gel nails peeled off in about a day.
I got a fill and eye brows, cant be more happy quick and very relaxing ..
I had a pedicure at this establishment. Honestly, it was nothing to write home about. I live in the area so it would be very convenient but, sadly, I wont go back. Everything was just mediocre.
I wouldnt recommend this salon to anyone. The salon is beautiful new chairs, new products and a relaxing environment. But the service is horrible! I guess if you are not paying for there upscale services they rush you and really dont want to do it. She spent 12 mins on my regular pedicure and 7 mins on my manicure. Everything was rushed and sloppy. You would think since they are new they would want people to return but I guess not. After looking at other reviews I see this is a pattern they are bothered with customers. I didnt tip and I didnt feel bad at all I felt like they didnt deserve one dime of my money. HORRIBLE SERVICE.
Wonderful service, I had my mani/pedi done and it was very relaxing, they even massage my legs for a little bit when they moved to my hand they did a hand scrub polish lotion and massage then my hands were submerged in parafin wax creating a tin veil that cover both hand and while tgis was setting they massage my shoulders, so worth it, and this is just the basuc mani-pedi they do have other offers that goes from facial /FB massage /delux mani-pedi etc. The only thing is that they dont do acrilyc nails.But everything else tottally worth it .They are located next to Stark bucks in 104 w. Greece towards the mall.
There Prices Say 30$ for gel nails they tryed to charge me 60$ each for me and my friend but they only was trying to charge me 38$ For pedi and 2 acrylic big toe nails.... the prices didnt add up to me so I gladly got my butt up and left.... they will never get my money.... if I could vote them the worse nail salon in history of Rochester ny I would.... they will never force me to pay them tip....
Great place. Very clean. Very affordable! ! Love it here😄
Very clean and good prices! Great pedi too!!
Over priced half ass job Im already getting a new pedicure bc they half did the last one 4 days ago. I now go to roc nails and spa
I go every 2 weeks. For a manicure. The manicure does not consist of anything but them clipping nails and maybe trimming around the nail bed. Afterwards you get your hands dipped in wax. I thought a 30 dollar manicure would include soaking the nails at least. I never complained, they are nice so I continue to go with their routine. I Normally pay with a credit card and tip that way. One particular day I used their ATM and paid with cash. As I proceeded to leave the lady demanded a tip. I replied oh of course and tipped accordingly. As I stated above I normally tip on my card and this was really an oversight. But to demand a tip? How is that possible? Not going back...im done!
Never been but everytime i go to starbucks i go blind. Turn your blinking light off or change the setting. People with epilepsy could get hurt!! Not cool!
Honey nail and spa is amazing that were kind sweet and were very welcoming and it is a very relaxing environment also after you get a pedicure they give you a massage. I recommend honey nails fully!!!!!
Very clean and nice took my girlfriend to get her nails done she loved them
If I could give them no stars, I would. The old Chinese lady is very pushy and mean. I seen the guy use the same tools on multiple people without sanitizing. There was a young girl that came in to ask if she can get the nails removed for free, I guess the older Chinese woman told her no. The young lady starts yelling that her and her best friend caught infections underneath their nails and the tips of her fingers were hurting,I hurried out of there, it was like a twilight zone! I wouldnt recommend this establishment to my worst enemy!
I feel bad writing such a bad review bc the one women was so nice. I think she was the owner, and she was trying to clean up the mess.... so when i first walked in, they were all busy. I didnt have an appointment so i didnt mind waiting, but they called to a kid that was in the back to start my nails. The women must have been paying attention bc it was so painful that i was squirming in my chair. She finally interrupted, thankfully, bc at the point my hands were cut up & bleeding in a dozen spots. So i payed way more than normal & left with cut up fingers... -_-
They charged my card twice then tried arguing about it, last I checked a mani/pedi shouldn’t cost $150.00. I got my money back after arguing but it took time. Another time 4 days after I received a gel mani they chipped I went in and asked for them to be fixed and they did it but argued and expected a tip (mind you 4 days earlier I left a $5 tip). The last straw when when I was in last week. I was in May 1st and did a gel mani/pedi, I paid $75 and left a $10 tip (I know this because I took 100 out of the atm and walked out with 15. Three weeks later I went back for another gel mani/pedi and when I was done they said it was $88, when I asked why they got upset and told me I need to read the sign it said 68 for mani/gel pedi, again three weeks prior I had paid 75. When I got upset due to the way they spoke to me I paid for my services I said no tip it was a horrible pedi and they left a bad taste in my mouth with their reaction. Annie (the owner) then stated I remember you you complain and don’t leave tips in front of a salon full of people with my daughter hearing all of this. Then I got very upset. My complaints have been what I stated here and I never leave less then $5 tips up to $12 tips depending on what services I’m having done. I’ll NEVER go here again I’ll stick with Art Nails!
Very clean and relaxing experience. Had a mani / pedi at a very affordable price.
Worst place over price
So I went for a mani and pedi today at a new salon in Greece since I got a coupon in the mail. After the guy was done with my pedi he asked me if I wanted to pay before he started my mani. So I paid with my bank card but the tip had to be paid for in cash. I gave him a $3 tip. He proceeded to walk back over to start my mani and put the tip on the table next to me. A few minutes later the girl that runs the salon came over to him and started talking to him in their language(apparently about the tip) and then turned to me in front of everyone in the salon and said that he had been working on me for almost an hour and deserved a 10% tip!(mind you this means I shorted him $1.00). I couldnt believe it! Who is she to tell me how much I should tip somebody? A tip is optional,not mandatory! She embarrassed me so much that I went into my wallet and gave the guy another $4!! I will never go back there again!
Clean. Fast. Friendly. Competitive prices.
Clean and did good job
Nice pedicure, clean & nice staff
Gel nail manicure peeled off after 5 days. Ive never had gel Polish come off like that. Customer service is terrible, they really do expect tips and have a fit if they dont get what they think they should have. Will not be back.
Dont gooooooooooooo! when i took off my tips i had fungus from them not sealing correctly. water got inside and lifted my nail.
Took my girlfriend here and everything was so rushed. Horrible service especially if you try to ask for a refund (after she got an ingrown nail after going to this place). One guy (who I believe was the boss) was extremely disrespectful. Never again!
Their gel nails look beautiful!!!
Horribleeeeeeeeeeeeeee
Professional courteous and relaxing!
Client centered, great experience
I was treated like a Queen 👑💯👏
Clean, Prompt, Professional
Clean