This was my 2nd time to Ape + Canary and the first time Ive gone back to the same spa and had services provided by the same people. Liz provided the massage and Susan the facial. I recommended the spa to a friend this morning. The spa is not super large, but they have a nice sitting area that’s tranquil and set with the right ambient spa lighting. They offer coffee and tea service and have light snacks like granola bars on hand.
I love this spa! The waterfall showers and sauna are wonderful and the massages I’ve had from Devon are top notch. The front desk employees are kind and efficient. The sanctuary is peaceful and they even offer beer and wine, although I’ve never seen anyone yet take them up on the offer since I usually go there in the morning. Highly recommend.
I recently visited Ape + Canary for the first time with my mom & sister, and we absolutely loved it! We each got a 60 min massage, and all 3 masseuses were amazing! This spa truly excels in every aspect. Each staff member we encountered was knowledgeable, experienced, and professional. The space is beautiful and impeccably clean. They offer robes and sandals for you to wear throughout your stay, beverages available while relaxing in the sanctuary, locker rooms stocked with several products that you may need, and even a little treat in the massage room! Relaxing in the sanctuary was so incredible that we didnt want to leave. If you are looking for a place to relax and be pampered, look no further. Im already looking forward to my next visit!
Spent almost 4 hours at Ape & Canary, and it was amazing! From my massage to facial, I felt they were catered to fit my needs. When it came to my nail appointment, I was able to switch to a pedicure as my tech had time!Highly recommend spending time here to be pampered all day!
My mom and I had a great experience at Ape & Canary. We each had 60 minute massages. The locker room, lounge and spa were attractive, clean and comfortable. The service providers were attentive and gave an excellent massage. We were offered beverages when we arrived. The drinks were brought to the lounge with a small plate of chocolates while we relaxed and waited for our services to begin.When I booked the massages through the app, I was only able to see one confirmation. I contacted the spa to confirm off hours. The next day I received a call and email confirming the appointments.I will be making another appointment.
Always a comfortable, affirming, relaxing, and renewing experience with Ape + Canary. Paul and Benn put the utmost attention to care and services with their business, and it shows in the star-quality experiences Ive had here every time. Cannot recommend this spot enough!
Josh gave me one of the best massages I’ve ever had.
Cory is an absolute GEM of a human being and a wizard with scissors. So much talent. I always leave feeling fantastic and gorgeous not just because of the wonderful haircut. The entire staff is extremely welcoming and inclusive to all people. I have so much appreciation for them. The nail services and massages are incredible too. There’s basically no service here that will disappoint you.
I got the Escape package! Everything was amazing. Everyone was so nice there. It was such a relaxing day! Definitely will be going back!
This place is truly one of a kind in Rochester. I’ve been going here for a few years now and always have a great haircut or massage. Relaxing. Very friendly staff. Highly recommend.
I visited Ape + Canary for the first time yesterday. The Spa and the staff are warm and welcoming. It is decorated so cute and I was able to sit by the fireplace in a very comfy sanctuary area before my facial appointment. My facial itself was very relaxing. Nichole did a really nice job and is super sweet. There was chocolate and some green tea for me to enjoy when my facial was completed. I was then surprised at checkout with a little bottle of brut and a rose as a special Mothers Day treat too. I would highly recommend Ape + Canary and look forward to returning some time again soon!***UPDATED**** I have visited Ape + Canary two more times since my original review. Once for a pedicure with Casey and once for another facial with Nichole. Both visits were just as exceptional as my first and I look forward to my next visit. Ape + Canary is a perfect place to unwind and treat yourself. Both Casey and Nichole were so sweet and great at what they do!
I had the best experience at Ape & Canary with my mom and sisters! I had an hour long facial with Susan. We all had facials either with Susan or Nichole. I had never had a facial before but I dont think I would want to go anywhere else after this experience! The lounge to hang out in while we each had our appointments was stylish, comfortable and tranquil. I loved that they offer beverages while you wait (including beer and wine) and you could lounge in a robe too. AND the dark chocolate truffle and green tea in the facial room was fantastic. Besides all that, how did I never have a facial before?! My skin felt amazing with the Image Skincare Vitamin C products which smelled divine. We will definitely be back again and again! Thank you!
Ape and Canary is hands down the best Spa in the City! Love the location and the staff is great. If you havent been check them out.
A wonderful experience - excited to become a member!
So professional and accommodating. I went for a girls weekend on 5/29/21. Our massage therapists were really welcoming and made sure we had communication about the pressure and our trouble areas and what we were comfortable with what they were doing. Our manicures and pedicures were so fun! Gabby and Casey were so friendly and talkative I felt like they had been long time friends.My sister had a facial with Susan and shes been raving about it for days now.As a plus size woman, I have to say I was nervous that they wouldnt be able to accommodate me with robe size/tables/etc. But they had bigger robes and made me very comfortable. I will return and recommend it to all.
Nothing I dont love about this place! My escape. My little slice of heaven. Everyone is so awesome. Special shout out to Gabby, the magician who works her magic on my cuticles!
I cannot say enough about Paul + the rest of the staff at Ape + Canary. They recently did the hair and make up for myself and the rest of my family for our wedding, and they did an incredible job. They are professional, courteous, talented, and so welcoming. I would highly recommend them and I cannot wait to go back the next time I am in Rochester.
Really nice and relaxing vibes. The setup and staff make the experience comfortable and easy for people who don’t spa much.
Wonderful, friendly, and helpful staff all around. Each stylist/tech is experienced and knowledgable - Ive never not loved my results after coming here. The space is absolutely BEAUTIFUL, as well. Definitely recommend!
I had a signature facial with Alyssa and loved it! I left with my skin feeling refreshed. The products they use are great. Already booked my next appointment.
Words cannot describe... So I had a spa day with my girlfriend, we each got a massage, a facial and a manicure. If I had the money, I would do it all again every day! I felt so relaxed afterwards, it was absolute bliss.
Benn is a natural talent and does a phenomenal job with his craft. I went in to donate 13 of hair, I didnt know exactly what style cut I wanted, and gave Benn very little direction. We hit google for some inspo and he went to cutting. Im absolutely in love with the outcome and Ive had so many compliments. He really matched the style to my personality, and also most importantly to me was the minimal time Ill have to spend on it myself.
I had a prenatal massage with Liz and she was absolutely wonderful. The facility is gorgeous and completely welcoming, everyone I interacted with was kind and helpful. I will definitely be back.
I love the warm smiles that always meet me when checking in and Susan has such a wonderful touch and kindness every time I am in. Thank you : )
5 star experience all around from our side by side massages to the pedicures and front desk experience. Everyone is so welcoming and kind. We’ll be back!
Gabby Love did an amazing job on my mani and pedi. I highly recommend her. Very meticulous!
I always enjoy my trip to Ape + Canary. I just went for a hair cut and Cory did an amazing job. Did just what I was looking for, which surprisingly can be hard to find. I love sitting in the sanctuary before my appointment and I have never been disappointed with any service I have had there. Would recommend to everyone!
Had yet another wonderful experience at Ape and Canary. Not only were they amazing when my husband purchased the gift certificate and booked my appointment, but they were stellar when I arrived. I had a facial with Susan who exceeded my expectations. The care and dedication that each staff member takes is above and beyond, and which is the reason I continue to go back. I am so happy I have found my go to spa!
Gabby is the best, hands down. Every service I have ever received from her has been top notch. Her pedicures are so relaxing because of her leg and foot massage!! Omg the best. Her facials bring you to another world of relaxation, and your skin is glowing after. Before I end I have to say when you enter you are greeted by a friendly face and taken to a waiting room with a cozy fireplace. Paul the owner is wonderful, you will want him as your best friend! Great place, I highly recommended.😊😊
Once again, Benn at Ape & Canary did a highlight and a cut making me feel refreshed and ready to keep on going. Thank you so very much!!! Kim
Great atmosphere, great people, fabulous results!
I love Ape and Canary! They are always prompt and ready to go once you arrive. Definitely recommend becoming a member.
Had a great experience. Luxurious, clean facilities and courteous staff. The massage combined with dry sauna was divine. Very satisfied!
Had a great experience at Ape + Canary! Nice, welcoming, clean environment with friendly, professional staff. I had a massage with Josh and it was so relaxing. Looking forward to going back to try out more services too!
I had an amazing experience and felt so relaxed. The staff were so friendly and professional. The spa was so beautiful and calming. I booked a message for next weekend. I cant wait!!
Went in for a pedicure. Loved the hospitality and facilities at this location. Could use more parking space
Fantastic atmosphere, amazing service as soon as I stepped in the door and my cut was exceptional!
I was referred by a friend and was desperate to find a same day massage. I was thrilled to have landed an opening with Liz. From the moment I arrived, I knew this experience was going to be everything and more. I felt my safety was of top priority and this sense carried through beyond the initial screening. The locker room, Sanctuary, and massage rooms were super clean and reflective of how to offer the most for guests while attending to safety.Liz was responsive and an expert in her field. Afterwords, she talked through what she was doing and how to support tension and pressure well after the massage was over. I was so impressed and felt like my visit mattered. I will definitely be back to see Liz again and and recommend her to anyone who’s ready to feel like their best self again! Thank you, Liz!
Stunning interiors, amazing service options and the best massage from my favorite masseuse - Josh. You wont be disappointed in any way at this spa.
Liz at Ape + Canary was amazing. Best massage I’ve had. She was so professional and so kind. Definitely recommend her for a deep tissue massage.
Loved the design of this salon. Very relaxing and welcoming. I could have comfortably stayed in the waiting room all day! I had the pleasure of Gabby doing my manicure. Very professional and friendly. My sister had Salina do her manicure. We all had great conversations the whole time. I will definitely be coming back and recommending to friends and family!
The whole experience was wonderful. The mail tech was a joy to talk with the atmosphere was calm and quiet. Overall a great experience.
It has been such a delightful experience. The staff is very professional and the services are top notch.I will recommend this place, it is affordable and the place is spotless.
Incredible spa experience. It was the perfect spa day with my significant other. The general manager ensured our spa experience was exceptional. Everyone was professional and friendly. The treatments provided by both the masseuse and aesthetician I saw were thorough and it was apparent they had experience. I am so happy I tried A+C for the first time...it certainly wont be my last visit !
I booked this for someone other than myself as a birthday gift and they LOVED it. they expressed nothing but positive feedback! back pains that had been there for months were relieved and they kept saying that the massage was not painful at all, but very relaxing. it was a nonstop wow for 5 hours after the massage SO I think.... we have a winner! if we could give 10 stars we would! thank you so much for the great communication and quality service!
Liz and Susan really know how to treat a girl on her birthday!!! Liz put me to sleep with her deep tissue massage and Susan made my skin glow! Both of them were lovely! And the spa itself is so cute and relaxing! Ill be back!!!
Absolutely love this place! Very professional staff, great service and just a fabulous experience every time.
5 star experience from relaxing in the sanctuary, to the massage, steam room, shower and overall service!!!
I received a pedicure this weekend by Casey. My friend had Gabby. They were both lovely. We had an incredible experience! Not only were we super relaxed, but the service was exceptional. I will continue to get my pedicures here and I am excited to get a facial / mani next!
This place is so beautiful & chill
This was the best spa experience I have had! It was so clean, quiet, and peaceful and the service was great! The service providers are friendly and personable and I love the ambiance of the spa.
This is my first spa experience ever, and they did not disappoint. I had great conversation with Casey and although it was her first time trying marble on my nails she did a wonderful job. Everyone made me feel incredibly accommodated, the space was clean and beautiful and peaceful, and I truly experienced a relaxing sensation in a comfortable environment. Im even a member now!!
This is the perfect place if you want to unwind and feel pampered. Everything is very clean and safe as well. I highly recommend Ape + Canary wedding prep as well as everyday services.
Absolutely amazing everything is so clean and organized! I felt taken care of every step of the way. I loved the esthetic of the whole salon! Can’t wait to go again.
Beautiful spa and everyone was super nice and very accommodating!
I had my first facial and loved it! Alyssa was my esthetician and was professional, friendly, and informative throughout the whole experience. I will definitely be coming back!
An amazing experience. Super clean facility. Friendly staff. Will definitely be back!
Loved this place! The whole building is absolutely gorgeous and they offer so many services. I got a gel manicure and a pedicure with Casey - she was amazing! Plus, they managed to fit me in on Valentines Day! Cant wait to schedule my next appointment.
Absolutely fantastic experience every time! Ben is very knowledgeable and professional! Always greeted with a smile and courteous enthusiasm!
Paul and staff go above and beyond. Great experience
I’ve had the best first time massage at this spa. The staff were extremely polite and professional. There are so many services to choose from with great quality. I will definitely be going back :) & highly recommend
Got a massage on Valentine’s Day to unwind and relax. I have 2 little ones at home and just needed it. The massage itself was great. However I had an allergic reaction to what ever she used on my body and aloe won’t make it better. I wish she would have told me what she was using so I know not to use it again. My skin feels burnt. And is very painful all over.Odd being that my skin isn’t very sensitive but considering the circumstances; I won’t be back. Great massage. Poor communication.
Liz is an excellent massage therapist. Glad to have my routine back after Covid.
Me and bff had pedicures w/ Gabby & Kasey!!! They were both wonderful and did an excellent job and were very accommodating. The space is gorgeous! From start to finish we had a wonderful experience!
My stylist was pleasant to talk with and extremely talented. Everyones been raving about my new haircut, and I couldnt be happier!
The pedicure and wax services were great. The front desk however needs a little more organization. I arrived 15 minutes early for my services. I was asked my name and then to sit in the waiting room. Fifteen minutes after my appointment was scheduled to begin the girl at the front desk called my cell phone asking where I was, to which I responded THE WAITING ROOM. After a short time I was taken to my pedicure. 40 minutes into my one hour scheduled appointment, my pedicurist was told I had to go to a 12pm wax service, which I was brought to. Again my services were great just some disorganization at the desk.
Gabby was amazing!! I got a lash lift and she did such a good job!! I would recommend Gabby to anyone!! The place is so gorgeous and relaxing!
Everyone that I have seen for a service has been great. Benn and/or Salina for haircut and style. Gabby for eyebrow wax and pedicure. All are fantastic! Paul at the front desk is always very helpful with answering any questions or making appointments via phone or text, very professional service all around.
Best facial I have ever received! It is such a beautiful space and the staff was incredibly kind and accommodating.
Absolutely amazing! Staff was so friendly and accommodating, along with following and ensuring all covid protocols and cleaning were top notch! Devon gave the best deep tissue massage I have ever had! Will be back for sure!!!
Cory was amazing! He really took his time and I walked out feeling so happy with my color and cut. I would totally recommend him! 👌
Casey was really professional she did my facial.
I love everyone and everything about this place!
There is nothing better than a hot stone massage with Liz. She is amazing! The whole experience at Ape and Canary is amazing. I love finishing off my experience in the relaxing room followed by the best shower in all of Rochester!
Wonderful experience. Was our 1st outing since restrictions (COVID-19) were put in place. We felt very safe & secure. We’re hoping to return when A&C has fully opened to use all the amenity’s
Superb customer service! They were very accommodating and innovative in their communications. Spa facility is lovely and very clean. Quality of facial service was top notch. As a result of such a fabulous visit (my first time), I decided to become a member and look forward to my monthly spa services!
I’ve been coming here for months and I love it!! My nails always look great.
My fiancé and I got pedicures here. The pedicures were $65 a piece and supposed to be 60 minutes. Ours unfortunately were only 35 minutes and in my opinion not worth $65. They werent awful and if they were $35 or less Id be fine with them, but not worth the price in my opinion or my fiancés. We typically go to a spa for our pedicures and pay $65. We just wanted to try out a new place this time, but definitely will not be going back. The pedicures were also done on a cushioned bench and not the usual pedicures massage chairs. The polish I picked was done nicely and is pretty!
Stylist knew his stuff and was friendly. Im definitely drive to Rochester for my next cut.
Best Spa in Rochester hands down. Always stellar customer service, easy booking via app so you can book appts conveniently, beautiful space, excellent massage, great hair and nails.....all 5 stars. If I lived in Rochester I would be there every week. Can’t say enough good things about them.
I absolutely loved my experience at the Ape + Canary !For starters my facial (express facial with dermaplanig) with Sherry had me glowing afterwards, you can really tell the way she moved her hands that she loves her job. (no pun intended) Hands down the best facial I have ever had! You will not be disappointed very knowledgeable and made me feel so comfortable ( PS the products they use work wonders). Secondly i had an AMAZING massage with Liz, she has amazing hands and educated me on what she could tell was going on with my body. Not the average salon massage therapist at all, she listened to me and worked her magic. Im so very thankful for such a great experience!Another highlight was the couch in the sanctuary OMG amazing and so relaxing.Was the perfect place to relax between appointments along with the awesome hot sauna! All of staff was amazing ALL of them i love when customer service is this excellent! I live in Colorado but next time im in Rochester i will defiantly be back!
Salina is amazing! Best haircut I’ve had in my 36 years.
My husband and I had a couples massage and the staff were super friendly. The massage therapist listened to our needs and the massage was excellent!
I always have a great experience every time I get a massage here. I even became a member!
I feel fortunate to have had the wherewithal to become a member at Ape & Canery during my first visit long ago. It’s always a luxurious treat to have Benn care for my head and Gabby my hands. I’ve never felt so well cared for at a salon. I appreciate the warmth, professionalism and flexibility. Thank you all.
Scheduled an appointment for my wife. She had nothing but good things to say about the experience. Already looking forward to her next visit.
Ape & Canary has to be one of the best salons I’ve ever been to; and it’s all thanks to Stylist Cory Ellison!!! I’ve been going to Cory for almost 10 years now and I will never trust anyone with my hair except him.A&C provides great atmosphere and everyone is super friendly and professional.
I love the Ape and Canary on Strathallan.All the services I’ve had were great. Housed in an old residence, it’s a charming experience. Cory is my hairdresser and is particularly good at color.Enjoy!!!
Great service my massage therapist was fantastic. The facility is immaculate and the service of the staff members was outstanding. Would highly recommend this spa to anyone! Thanks for your wonderful services I will be coming back.
Despite COVID, my massage at Ape + Canary was incredibly relaxing and just what I needed in times like these. The staff is professional, organized and the space is spotless. I don’t know why I waited so long to come back! Booked another massage before I left.
I love experiencing self care at Ape and Canary! I’ve had several services but my go to is gel manicure And pedicures with Salina. She’s great and my nails are wonderful every time. I would highly recommend!
Cory is amazing as usual. I always leave feeling absolutely fabulous.
My first experience at ape & canary was beyond superb. I went for a facial, massage, and pedicure. I was treated with the upmost courtesy and care, and all services were so relaxing and high quality. You MUST see Sue for you facial, she is fantastic! All precautions for covid were taken seriously and I felt very safe and comfortable during my visit. Cant wait to visit when the sanctuary opens again!
Love this place. Super friendly, trendy environment. All the workers seemed to be very nice and professional. I went during covid to get a massage and they definitely took great measures to make sure everything was done in a safe way. Can’t wait for covid to be over to be able to hang out in their sanctuary!
I love Ape and Canary, the salon and spa are clean, trendy and well decorated. Corey is the BEST! He does my cuts and color and always does such an amazing job. Even when I couldnt make it back to the salon throughout Covid, I was STILL getting compliments on my hair color after 6 months of growth.
Great haircut, highly attentive and a great combination of professionalism and and relaxed comfort!
Love Cory!!! He’s the best ♥️
I’ve been here twice already, it’s amazing!! The people who work there are so nice, they make you feel at ease and comfortable. Usually with high end spas I feel judged; not here!! It has a laid back vibe, and you can stay as long as you want. Will definitely be going back! I’m even thinking about their membership program, it seems worth it!
It was my first time and even with all of the COVID restrictions I had a wonderful massage. I was welcomed warmly and started relaxing immediately. I will definitely return.