Bob was wonderful to work with, and is obviously a master of his craft. He resized a circa 1940s family wedding band for me, and I couldnt believe how well it came out. He was able to preserve an old inscription on the inside of the ring, as well as perfectly match the decorative grooves on the outside. His years of experience and care are evident in the finished product.Great work, affordable pricing, and done in less than a week; were lucky to have Bob in Rochester!Thanks again!
Bob Colombo and his Jewelry Clinic have mastered the art and craft of jewelry and watch repair and custom fabrication. This is the go-to place of Monroe county for high-quality and honest repair or custom work. For custom work, hes got a knack for figuring out exactly what you want and will work with you to ensure you are perfectly satisfied and within budget. For my own piece, he helped me pick out every aspect of my pendant, and was able to offer helpful alternative solutions to my problem, thereby improving upon my own vision with his wealth of experience. For high-end luxury item repairs or purchases, theres no one else I would trust than Bob Colombo.
Very good experience here. I needed a custom piece. He got it done in the time i needed at a very fair price. I will for sure be a return customer!P.s she loved her bracelet!
I went to three jewelry stores to fix my watch band. None of the other places could fix the band. I had given up hope after one year of trying to find a jeweler who could fix the band. I went to the Jewelry Clinic and the owner was able to fix the band. I was very happy because that was one of my favorite watches and I thought I would never be able to wear it again. The owner kept the watch for a week to figure out how to repair it. The Jewelry Clinic will have my business for future repairs of my watches.
I had a great experience at Jewelry Clinic! I have large knuckles and skinny fingers and have always hated wearing rings because of it. Once I got engaged I had trouble getting my ring to fit me well. I went to another jewelry store initially with this concern, but felt like they were giving me bad advice. I went to get a second opinion at Jewelry Clinic and he got it right the first time. My engagement ring and wedding band now fit my finger perfectly without constantly spinning around and looking loose on my finger. On top of it all he completed the job in half the time as the other jewelry store.
I had been looking for a jeweler to help make my antique, heirloom engagement ring fit for a while with no success. The ring is handmade and has two stamps, one on the front and one on the side, that we wanted preserved. Therefore, resizing was not an option. We were also afraid to do any soldering - so we were looking for a band to put in front of the ring so I would not lose it. My mother in law found Bob and I came in (when he was officially closed - no less) for a consultation.Within 30 minutes Bob had solved my problem - we found a small band that would fit between my ring and my finger that could be set in place with non-permanent epoxy. We ordered the band and when I went to pick it up, Bob inserted the band (which seemed like a fairly difficult to do), epoxied it, and cleaned/polished my ring. By the end of the week, I was able to wear the ring with the insert without fear that I would lose a priceless family heirloom. Thank you Bob! Would 1000% recommend his services.
We took some family jewelry to Bob to be look at and remounted. It turns out that he knew what to do as well explained the process of what he was going to do. We had two rings which we turned into earrings with the diamonds. We had another ring which needed to be remounted as well and never realized that the stones had been filled in (Bob explained this was something done maybe 50 years ago to make them all the same size). The gold he gave us credit on and it made it affordable for what we walked away with. Will definitely use again.
I brought my Diamond infinity ring to Bob because I had lost one of the diamonds. He looked at the ring and told me he could definitely replace the diamond, but because of the design of my ring that it was likely going to keep happening due to the fact that there were only 2 prongs holding onto each of the 48 diamonds on the ring.. He suggested I think about re-setting the diamonds in a new ring for protection. He offered to design a new ring for my diamonds and could have his lab make his design come to life. I was hesitant but felt like this was my best option. Bob was awesome! He had me come in and look at the computer mock up of my new ring and explained the whole process. 2 weeks later I have this amazing, NEW, gorgeous ring! Im so happy! I will be going back for all of my jewelry needs from here on out and would recommend him to anyone that wants a custom piece of jewelry or just need a quick fix!
I needed some emergency assistance with getting a ring off of my swollen finger. Bob at the Jewelry Clinic had me come right in and helped me out! I appreciate his expertise, his honest approach and his great old style set up in the first floor of the Powers Building on State and Main.
Bob found a stone to match my wifes favorite aquamarine and created a setting to match her favorite earrings - the result: a perfectly beautiful new set she loves and wears all the time, and priced to fit my budget. Bob knows his customers and takes the extra steps to make every job beautiful and satisfying. We bring him all our jewelry work and we dont trust our watches to anyone else.
So after 25 years of marriage my weddings rings were well worn and in need of repair....and if you knew me you would know I’m tough on them... never take them off... dig in dirt gardening, paint, clean and as a nurse ALOT of hand washing! The prongs on my diamond and wrap were whittled away, a small diamond was missing from my wrap and my wedding band was tight.... after a few opinions from other jewelers that said they were not repairable and i would need a whole new setting ... a dear friend of mine recommended Bob at the jewelry clinic. My friend has known bob for a very long time and only uses him for all his jewelry needs. So I took a chance and took my rings to him..... I can’t begin to say what a beautiful, amazing job he did! Suffice to say ... when I got to my car I cried!!! I had not worn them much in a long time for fear of losing the stones and they obviously mean a lot to me. I am so happy and I will always refer ANYONE in need of jewelry services to this very talented gentleman. Thank you Bob for making me feel like I just got married!
I live approximately 70 miles from Rochester and chose the Jewelry Clinic after seeing so many great reviews. I took my wifes engagement ring in due to a design flaw that resulted in one of the trillion cut diamonds falling out again. Long story short, based on his experience and expertise, Bob reviewed a few options with me. I can say that I couldnt be happier with the results. I definitely plan to return for all of our fine jewelry repair needs.
I brought in a watch to be engraved, hoping but not expecting that it could be done by the next day, in time for my partners birthday. I was so very pleased that it was completed by the following morning, with plenty of time for me to pick it up, take it home and wrap it. This great service was much appreciated!
I took my 35-year-old diamond and diamond-wrap wedding ring to Bob for a new head and resizing. He did a spectacular job, and I couldnt be more pleased. The ring looks brand new.
Great job with a tricky repair! Would not hesitate to recommend highly! Thanks for fixing a favorite ring!!
Very good experience here. Went in with my engagement ring having a bent prong. Was so upset I could of cried. I wasnt sure if it was going to be able to be fixed, or if the prong would just break if we tried. I was expecting to have to leave it to be repaired (was hoping I wouldnt need to) and he got it fixed and cleaned up in 10 minutes. It looks phenomenal and you cant even tell which prong it was. Thank you! I will definitely be back in the future if needed. Only charged me $25.
Bob does great work! I asked him to solder charms on my charm bracelet, which has 50 charms. I had not been able to wear the bracelet because I did not want to lose a charm. Also, it was so heavy that it hung to the bottom of my wrist. He redistributed the charms to balance the weight. My bracelet looks and feels great!
Stopped in recently to have my engagement ring resized after reading so many great reviews. He did such a great job helping me determine the best fit and it came out beautifully! Also super quick turn around which is a bonus :) Would recommend!!
Had a wonderful experience here. He was able, in just a week, to expertly undertake a ring re-sizing. It was a complicated pattern, but he had it looking better than ever in just a short amount of time (and for a reasonable price). It was my late grandfather’s wedding ring, so I cannot say enough how much I appreciated the care and expertise with which he approached the job. Would not have found this at Zale’s, Jared, etc - shop local!!
Bob has been our family jeweler forever. Every piece that my father has every bought for my mother has been custom made by Bob. My brother and his wife are in the same boat. Now that I am married, I plan on doing the same. Bob is not only an amazing Jeweler but he is equally as kind and patient.My wife is in the medical field and sees several patients daily....she tells me all the time that she was asked about her ring, or that she caught someone staring at it....SHE LOVES IT!!!!Please do not take my word! Go meet Bob and im sure you will agree too!!Bob thank you for everything and your amazing craftsmanship!!
Bob worked with us to create a custom, unique design for my engagement ring within our price range (relatively low for an engagement ring) and that was personally meaningful to is as a couple. Ill admit, I was a bit nervous as to how it would turn out, but when we finally went to see it, try it on, and pick it up today (much sooner than anticipated!), it was beautiful! Now I just have to wait till my partner officially proposes so I can finally wear it and show it off! Literally one of a kind, we felt so special!
I purchased my fiancé’s engagement ring at the Jewelry Clinic. My experience was A++. Bob is very knowledgeable and was patient with all of my questions (I ask a lot of questions). I told him what I was looking for in a stone, and he spent the time to hunt down something that checked all the boxes, within my price range. He was not pushy at all - he even tried convincing me to spend less money! Great selection of setting options. My fiancé loves her ring. I recommend the Jewelry clinic to all of my friends.
Bob is great! I took a ring to him to repair it after I had done some damage trying to fix it myself. He cut out the head and replaced it with a much better one and it looks better than the original. His price was way less than the big jewelry stores and I feel that he did a better job than they would have. I am totally happy with the results and will never need to look for a jeweler again.
Really love this place! Great prices and everything Ive asked to be done with my jewelry has been done phenomenally! This is my go to place for any jewelry repairs or changes now!
I asked for the most specific little earring to be custom made and Bob did an excellent job. He was unfamiliar with what I was talking about at first, so he took the time to research it and make sure it was done right, and it certainly was. Also, it is worth mentioning that I called and moved my deadline a few days ahead of the previously agreed upon one. I did this rather last minute, but Bob must’ve stopped what he was doing and finished my order because it was done the next day. Great guy with great products. Highly recommend!!
I had a rose gold engagement ring with pave diamonds resized here. Bob did a great job and really went above and beyond. Before being resized, I felt like the ring was just a little too big, but had been wearing a ring guard until I found somewhere I trusted to resize it. Bob had me try on different ring sizes and then made the ring smaller and did exactly as I asked (a small size 4)! I wore it for a few days and realized it was still too big for my liking, even though it was the size I had asked for. I called Bob and he worked with me to make sure it was exactly how I wanted it. He resized it AGAIN (the next week) at no charge to me, and again did exactly as I asked (a big size 3.5). This ring now fits PERFECTLY, and with sizing unique to me. When he says he wants his customers to be totally happy and satisfied with his work, he means it! Oh, and he got it back to me in under a week, which was a high priority for me. Thanks Bob!
Bob was very helpful in explaining the details of the ring I brought to him and giving me his opinion and options. The service was very fast and he was able to complete the work before Mother’s Day. Thanks for your help!
I would definitely recommend jewelry clinic for repairs I thought my jewelry was un repairable but bob definitely exceeded my expectations.. five stars all the way
Magnificent workmanship to create a beautiful and one of a kind diamond ring. Knowledgeable, easy to talk to, and timely service. Thank you Bob!
I received timely and professional service. Bob was helpful, knowledgeable and friendly. I had my engagement ring and wedding band sized and soldered together. The ring came out beautiful, I Absolutely love it and he did a great job. I thought it would be difficult to access, being downtown, but there are plenty of 15 minute parking spaces with flasher right out front. It was convenient, safe and a very nice atmosphere. I totally recommend his business for all your jewelry needs.Thanks Bob ☺
Great prices, bon was friendly once you start to talk to him. Very knowledgeable old school jeweler. Had a great experience at his shop. Will be going back %100.
I have been meaning to write this review for months! My fiancé and I went and visited Bob and his lovely wife in December. We wanted to combine two family rings to create my engagement ring. Bob was very very straightforward with what was (and was not) possible. As someone who doesnt know a lot about jewelry, I was worried about being taken advantage of but Bob was very transparent, direct, and patient in providing me with lots of information. He is truly skilled at his craft. He also worked quickly to turn my ring around so that I could have it to show off for the holidays. He created a really special piece of jewelry that I will wear and cherish for years to come. We have since gone back to have him do additional work and I will be visiting him again shortly for my wedding band. He takes the time to discuss every job with you, big or small. Bob is talented, patient, down-to-earth, and clearly doing what he is meant to do. I am grateful to have found a jeweler that I can rely on and trust. -With much appreciation, Sarah and Dan
A rare find. Great accessible location in center city, beautiful shop. He answered all of my obscure questions I had about about my heirloom jewelry. Timely service and prices are absolutely reasonable. Highly recommend.
Needed to get my engagement ring re-sized and Bob came to the rescue! He was the first place I called after finding him online, so I dont have any other quotes to compare it to but I feel his pricing was fair. On top of that, the process was quick and he did a beautiful job!
Bob is polite and professional. He had the ring done in a very timely fashion and it came out beautiful. We live in Greece and after reading several reviews of other jewelers in our area we decided to go to jewelry clinic. Worth the trip and reasonably priced. Thank you Bob.
Great experience! Brought in wedding set that was made by local Afghans while on deployment; the stone was loose & he was able to give advice on options! Any jewelry needs I’m coming here & so should you!
Great guy and quality work 💪🏽
Brought in my engagement and wedding ring to be resized. He did an amazing job they look great, were done within four days, and the price was much less than other places Ive gotten quotes from! I will definitely be back after the wedding to get my rings fused together by him! Highly recommend
Great customer service & very fast :)
So glad I found the Jewelry Clinic and Bob! He did a beautiful (and reasonably priced) job resizing my ring, and from now on hes going to be my go-to jeweler for any future repairs. He also carries a wonderful selection of vintage jewelry. Highly recommended!
I could not be more pleased with the work they did for me! It was short notice just before Christmas & they went out of their way to help me make it happen! I cant say enough good things about them! I will be forever grateful! Thank you so much! I will definitely be bringing anything I have back to them from this point forward. Thank you so much again! You truly made Christmas dreams come true!
I highly recommend the Jewelry Clinic and the work Bob does. He re-sized a ring, fixed up an old fragile ring, and re-strung and replaced a clasp on my pearl necklace. When I got all the pieces back they looked brand new. He provides quality work, fair prices, and excellent advice. We will be returning with all of our jewelry maintenance and purchases in the future.
Amazing work! I havent seen such service like this locally. I was gifted an amazing gold necklace with a very distinct style and I needed to add more size to it. Not only did Bob order the metal and items necessary to make the additional custom links, but he made the additional links BY HAND! The detail is amazing and I personally couldnt even tell the difference. No other jeweler was able to do what he did and no other jeweler even attempted. Bobs store is a local gem and he is a great guy. Do your business with him.
Awesome experience getting my wedding band and engagement ring resized. He had it done the next day. His work is fantastic. Definitely recommended to anyone looking for quality, local work!
We got our engagement ring here and its absolutely perfect. Bob is great to work with and spends the time picking out bands, diamonds and settings for a truly one of a kind ring. You can trust that you receive his undivided attention through out the whole process. His store has been downtown for over 30 years, his expertise is unmatched! Thank you Bob!
This jewelry store is easy to get to downtown and has a great selection of jewelry that you cannot find easily anymore. Nothing here looks cheap or mass manufactured- lots of affordable priced vintage and unique pieces. So glad I found bob and this store because the chain jewelry stores all have the same stuff, not this place. Ill shop here for a long time to come. Love this store!
Wonderfully helpful in resizing a very old ring, and very affordable price. Took wonderful care of the ring and made it look like new again, and in a very short time from just a walk in request. The ring was an heirloom and nearly 100 years old, and Bob offered excellent service and advice for upkeep. A truly kind individual who also knows what he’s doing; couldn’t ask for more!
We took my fiancees engagement ring in for resizing and Bob was very helpful. He was able to answer all of our questions and had the ring back to us in only a few days. He also plated the ring with rhodium and it looks great! We will definitely go to him for any future maintenance.
Its suppose to be a jewelery clinic but couldnt make a small repair to my favorites earrings.
I took my ring in for repair and decided to have a redesign done instead. The final result was perfect. Many thanks to Bob and his great work he does. The service and advice were great. I highly recommend “The Jewelry Clinic” 100%
I got my engagement ring here and had a great experience. I ended up with a ring that my fiancé loves for what I thought was a good deal. Bob is a trustworthy person who puts the customer first. He walks you through the whole process personally, and aims to develop a good working relationship with you. I think my decision to buy the ring here was a good one. We plan on getting the wedding bands here too.
My fiancé purchased my engagement ring from Bob, and I couldnt be more thrilled with the beautiful ring I get to wear on my finger every day. Bob helped Jeremy select the diamond, setting, and band for my ring, and they put together something extraordinary. I was so pleased with Bobs work that I ordered Jeremys wedding band from Bob as well, and we found an amazing chromium band that we had engraved to celebrate our commitment. Jeremys wedding band came in a week earlier than I expected it to, and fits perfectly! I recommend Bob and the Jewelry Clinic to anyone who wants high quality jewelry, fair prices, and an honest, enjoyable experience. Thank you, Bob!!
Mr. Colombo is a master at designing elegant pieces. His creativity and attention to detail ensures 100% customer satisfaction... I am a repeat, satisfied customer.
Bob altered a very important piece of family jewelry for me. He did a beautiful job. Very professional. I would highly recommend his work.
Bob fixed my boyfriends chain for me and helped me pick out a new charm that we ordered and engraved. Great service done in a timely manner! I have since dropped off one of my broken necklaces to be repaired, as well.
I just had my engagement ring re-sized and he did it fast and at an affordable price. Hes really good at what he does and I would recommend him to the people I knew... Thanks allot for ur business I appreciate it!
I recently went to Bob to get an old engagement ring redesigned. I wanted to propose to my girlfriend with her great grandmothers engagement ring to keep it in her family, but wanted to put my personal touch on it at the same time. I had a couple ideas of what I might want to do to the ring coming in to see Bob, but I wasnt sure what was possible or affordable. Bob explained to me all of my options and gave me his honest advice to update the ring at a good price. I decided on getting a new band with channel set small diamonds around the outside welded to the old engagement ring. This way I could keep the top portion of the old engagement ring untouched with the 3 main diamonds in it and get a new and improved band to compliment it. Bob did an amazing job welding on the new band and my now fiance along with her family loves it! I will be returning to Bob for our wedding bands soon!
I looked this place up on google for a watch repair.i couldnt of been more please with the craftsmanship and quality he put into polishing every link so it looks like new again. He charges a fair price and does it in a timely manner. I will diffinally be coming back and recommending anybody who needs any kind of work on there jewelry!!!!
My fiancee and I had a great experience here with our engagement ring resizing. Bob was not only able to provide an excellent resizing, but he was also able to provide great customer service through his knowledgeable advice regarding ring sizing, and his professionalism. I would recommend him to all of my friends and family!
I brought in my bracelet and he replaced the broken clasp and made it shine like it was brand new! Very nice,very affordable and they know what theyre doing! Will definitely return!
Bob recently did a jewelry repair on my wifes 50 year old wedding ring. He returned it to us in nicer than new condition. I have no problem recommending his work (and he has some lovely pieces for sale as well at very fair prices.)
My wife’s diamond fell out of her wedding band and was lost. She was devastated. I took it to Bob and he showed me all my options at a very reasonable price. I picked up the ring today and it looks brand new and he did it all in less time than he originally quoted me.Bob was also able to fix a ring for my Mother-in-law that meant the world to her.Bob did all the work himself and I will send all my friends and family to him from now on.Thank you so much Bob for helping me fix my wife’s broken heart. I can’t wait to give it to her tonight!
Watch batteries, ring resizing....this is place to visit. Very professional and timely service. Easy parking on State Street.
Bob has been my go-to guy for watch bracelet resizing/adjustments. Ive always had a great experience. Very easy to get to his downtown shop. I will work with him in the future for other watch repair needs.
Bob is amazing. I had a couple of old pieces of jewelry that were very sentimental but in very bad shape. Bob fixed them and made them look like they were worth a million dollars. It was a last minute decision to have these fixed for my daughters wedding. Bob got them done even sooner than I needed them. I will never go anyplace else for jewelry repair or purchase.
Bob was great! He was able to resize a custom piece made by a different jeweler. He was able to complete my ring quick than I expected and at a great price!
Called last minute and Bob was able to fit us real quick to have a few links taken out of a Fossil watch! He was very nice and very quick!! I would definitely go back for any jewelry needs!!
Great service. Great place. My ring came back perfect and even better than it was before. I highly suggest getting your jewelry taken care of from here. The customer service was beyond amazing.
Bob is an old-school jeweler who knows and is proud of his craft. Very good work done on my cross that needed a repair and priced reasonably as well. To anyone who is looking for repairs on jewelry or is in the market for a new piece, go see Bob downtown. I know I will!!
I called twice before stopping by and Bob has been very patient with me each time I called making inquiries.The store was secure, neat and street parking on both side of the streets.My original wedding band was carefully observed and Bob elaborated to me in details each little thing about the ring he saw and what was going to happen to it during resizing procedures. I was a bit discouraged that part of the ring would be taken off to make a smaller ring, but when I picked it up today Bob told me he had forged the entire ring so that all the gold stayed! He also got rid of the small flaws and polished it so it looks super new.Hats off to Bob!!
Fast,efficient, friendly service. Its always nice to work directly with the owner. While I am not in Downtown Rochester all that often I had a meeting so Googled watch battery repairs and saw that the Jewelry Clinic had replaced 200,000 watch batteries! I figured theyd very likely have the type I needed in stock and would know what they were doing. I walked into their secure store on the first floor of the Powers Building and the owner got right up from what he was doing and took care of the replacement very quickly. He even reset the time and cleaned that sticking buttons (that he had noticed) on the LCD watch Id brought in. Great service. Very reasonable price and friendly/pleasant chat with him as he was working. Id highly recommend.
Bob was up front and honest on the phone and his frankness is what brought me in. No gimmicks, no sales pitch, just honesty. He helped me create my wedding ring, even doing the miligraining so it will match my engagement ring. I will be coming back here for any high end jewelry in the future.
Came in with a pair of glasses with a broken metal frame after trying a range of Fast Fix-style shops and almost had given up hope. Had a very pleasant experience, and the owner turned it around by the next day, much to my delight. This will be my go-to shop from now on!
Recently had my wedding ring repaired. I am thrilled with the service I received and definitely will be back in the future for any jewelry service I may need. There...is something about Bob that makes me trust him 100%. Highly recommended!
I took my engagement ring and wedding band to be resized at Jewelry Clinic. Bob was helpful and knowledgeable, and pointed out a major flaw in the way in which the stone in my engagement ring had been set. He suggested a reasonable repair, and within one week, I my rings back, looking better than ever, resized perfectly, and much much more secure for the long term. Even better, the price was very reasonable for the level of service. The whole experience was completely positive, and I will not hesitate to recommend this place to anyone.
The owner Bob is extremely knowledgeable. He was patient with me, he educated me, and helped me craft the perfect engagement ring for my girlfriend! And of course, the best part was she said YES! Thank you Bob!
Bob repaired my watch and got me back out the door in 5 minutes. Super impressed, I thought I would have to wait days. Great guy, with some good jokes. Never go any other place.
I brought Bob three watches. He gave me an estimate for repairing the antique, made the one that hadnt run in years keep perfect time, and repaired the third - a watch that was incorrectly tinkered with by another clock shop in our city. He did all this in about 15 minutes. Rochesterians, do not take your watches anywhere else. Bob is terrific, clear, extraordinarily capable, and fair. This is the place.
I brought Bob a ring that had a broken band. The ring was over 75 years old and belonged to my late father. Within a week he finished it and it was perfect! Thank you so much. You are truly a craftsman. I will refer you to anyone who has a need for your service. Ron Mazza
Wow!!! Thats how I have to start my review. I went to Bob @ Jewelry clinic this morning to resize my wedding band. I had a missing stone and it needed cleaning which Mr Bob did for free (I was shocked really shocked) I couldnt believe that was my wedding band it was so shine, it looked so beautiful and I got it back the same day (in addition I went in earlier than the agreeded pickup time and it was ready). Im so happy, words cant explain. Thanks Mr Bob (Im still smiling its like I just got married)
Went in today to get my beautiful garnet engagement ring sized that my fiancé bought here. Bob did a fantastic job and the ring is stunning. Will be highly recommending him to everyone looking for beautiful jewelry at an affordable price!!! Will be shopping here again!
Pleasant and knowledgeable owner. Speedy service. Competitive pricing.
Reasonable prices, owner on premises, down to earth people
From the second I walked through the door I knew that this was going to be the place I would buy my fiancées engagement ring. Bob was extremely kind, honest and professional and once I gave him my price point he patiently guided me through the process and let me customize everything - the setting, the band and the diamond itself. The final result was absolutely breathtaking. Thanks again, Bob!
I took my grandmas engagement ring here to get a new stone put in it so I could propose. The diamond had fallen out and it got lost. I spent close to an hour at the shop trying to figure out just what size and quality of stone to put in. Bob was very patient and gave me a lot of good information. When I picked up the ring today I was shocked at how great it looked. I didnt even know it needed polishing, but he did that too and the ring shined beautifully. The emerald looks great and now my grandmothers ring can live on through another generation. Thanks!
A little pricey but did a fantastic job. My ring had broken, and I cant find any marks showing where it was repaired. Flawless!
Bob did an awesome job mounting an heirloom earring to a ring band - so thrilled with how it turned out! Prices very reasonable, quick turnaround, can’t recommend highly enough!!
Bob was patient, knowledgeable and very helpful in providing information regarding my purchase. I had gone to multiple other jewelers in the area and he not only spent time with me regarding my requests, he provided me with options that I hadnt taken into consideration before.
Bob Colombo saves the day! I recently purchased a ring from an etsy store and much to my dismay, wasnt given what I was promised. I took the ring to the Jewlery Clinic and he was able to properly set by diamond the same day!! Its absolutely beautiful and he did a fantastic job. Very honest and upfront, not like other jewelers Ive met before.Money well spent!!
Wasnt even greeted with a response when I said hello. No how can I help you. My first sentence was about my mom passing away a week ago and he couldnt even be bothered to turn around to give me eye contact, let alone a condolence. Sorry I ruined your lunch with my question about my measly ring.Im all about local business but after I left crying from the lack of respect, I was absolutely shocked by the high reviews from everyone else.When I find the family ring I am looking for, I will certainly be bringing it anywhere but here to have it reset or resized.
Bought a new ring from here as a last minute Christmas present. Bob was able to resize it for me rather quickly and have it all ready to go before xmas. Lifesaver! Excellent service! Thanks Bob!
Excellent, timely service at a fair price. Took my wifes ring in to be fixed and he was upfront and informative on what needed to be done.
Bob and the Jewelry Clinic have my highest recommendation. My fiancé proposed to me with his grandmother’s wedding ring, a beautiful ring with emerald and diamonds that was two sizes too small for me. To get it resized, we first took it to a commercial jeweler (who will remain nameless) and the salesperson/jeweler dismissed us and told us that it was impossible to refit this ring - and that they were the ‘best’ in town, and no other jeweler would be able to resize it without ruining it. They told us we should come back when we had the money to buy a ‘real’ ring, and we left feeling disheartened. We then did some searching and found the Jewelry Clinic and Bob. He welcomed us and our ring, and with a very positive attitude told us he would do what he could to fix the ring by the following next week. Two days later he called us and the ring was finished. It is so beautiful, and fits me perfectly! More than we could’ve hoped for. We are so grateful for Bob and his craftsmanship and kindness. Please go see him if you need old jewelry worked on, or have new jewelry needs. We also purchased my fiancé’s engagement band at the Jewelry Clinic, and it is exactly what we were looking for.
My fiancé bought my engagement ring from Zales about a month ago, and I needed to have it resized up one full size. Since we had the warranty, the resize from Zales was free - so I sent my ring off to be worked on by them. One week later I picked up my ring and was totally shocked and freaked out by what it looked like. They had stretched the metal super thin and it was no longer perfectly round, but bent and crooked on one side. I didn’t trust Zales to give me an honest assessment, so I went to the Jewelry Clini based on the positive google reviews that I had read. I’m SO incredibly glad that I did. The owner, Bob, was incredibly kind, honest, and knowledgeable. He definitely could have talked me into having him replace the thinned out band, but instead he put my stresssed out mind at ease about the thickness and he even straightened it out for me at no cost! I will be taking ALL of my business to him going forward, and would definitely recommend him to all of my friends and family. It’s so difficult to find such a reputable and trustworthy businessman - don’t hesitate for even one second to take your jewelry here!!
I had a great experience at the Jewelry Clinic! Bob is so helpful! I will definitely be back!
Excellent work resizing a wedding band and resetting the stone in another ring.
No better pla e to buy jewelry and Bobs a great guy very helpful
Very good service, and high quality workmanship.