Just left the office and was absolutely blown away by their professionalism and kindness. Never once did they cause pain with the cleaning. I high recommend this dental office. Its hard to find people who still care but they do.
I was shocked to hear that my 8 am appointment has been rescheduled to another date without notice when I arrived the dental office in the early morning. I understand the mistakes. However, it is inacceptable for the lies and ridiculous excuses to cover themselves.This is not the first unpleasant experience in their office. Finally, I decided that it is my last visit there.Thanks for your reply. You should recall if the similar incidents dont happen a lot in your office. My appointment is at 8 am on Tuesday, June 15. You rescheduled it to October without discussion with me. When it happened, I talked to your office manager and my dentist who promised to bring it to your next meeting.
I went to this office for the first time this morning, terrified, with a very painful back molar. Everyone I spoke with from start to finish was very friendly and made me feel at ease. Big shout-out to Dr. Lindquist and Andrea for keeping me calm through the whole procedure. I am so scared of going to the dentist, but let me tell you I felt no pain and they were empathetic and kind. I would highly recommend 12th Street Dental to anyone who is afraid of the dentist’s office. Thank you for your wonderful care!
Absolutely the best!!! Every single time I’ve gone to 12th street dental I’ve received the best care. From the dentist to the staff in the front are fenomenal ! They truly listen and try to work with you. I called in as my tooth hurt pretty bad, they got me in right away and got me on my way to get it fixed.
Tough to think of having a favorite dentist, but if there were such a thing, this would be it. Always professional. Always sensitive to my needs and my huge aversion to pain. I cant quite call it painless, but I its not from a lack of trying very, very hard.
I have been going to 12th St. Dental for 33 yrs and the care, treatment, expertise, and compassion has always been excellent. Thank you 12th St. Dental. My family and I will always choose you!
Missed Ariel but Jessica did great job with the cleaning! As usual this place is by far the best place I have ever been to! They are kind, professional and most of all great at their job!!!
Excellent! I had an emergency and the got me in right away. Im having issue dealt with quickly. Thank you 12th Street Dental!
I have been going to 12th street for 10+ years and I have never had a bad experience, they always do a great job. They are professional and friendly. Its also nice when I dont feel like Im going to get scolded in a negative tone for not being as good as I should be about flossing. Thanks for always taking good care of my teeth and not making me dread coming back! :)
DR Lindquist and the12th Street Dental team are absolutly thee best. Thank you for caring for your patients.
I was extremely happy with the caring and respectful and affordable service I received at 12th St. Dental!!!
12th Street Dental is great! Nicole is our dental hygienist and she is awesome! Thanks everyone at 12th Street Dental!
Always pleasant and make sure that you understand everything they are doing. Took time to explain issues and options to remedy each. And work with your schedule to find times that will work for you
Have been going here since I was a kid & have always had timely and exceptional care! Dr. Becker and the rest of the team are very personable and professional.
12th Street Dental is very professional, very friendly, and does a great job
Very knowledgeable and kind. Ive been going to 12th st. for almost 20 years and will not let anyone else touch my teeth.Andrea the dental hygienist made me feel comfortable and cared for.Dr. Lindquist takes the time to explain ongoing care/great bedside manner.I was so thankful they made time to see me when I was in pain.The only downfall (like all dentists) is its expensive.
The people at 12th Street Dental are always so kind, knowledgeable and helpful! They make you feel like you matter and you’re not just a number!
I had a sudden crowned tooth break off. I called at 7:15 a.m. and had appointment at 10:10 a.m. Receptionist made sure I was not in pain. Dentist was extensive in evaluating my situation and within week had arrangements for treatment. I appreciated the quick response to my situation and friendly, solicitous staff.
Always professional, friendly service. Excellent Dentist Practice!
My family has been using 12th Street Dental Office since Dr. Bouquet started the practice. Thats been over 40 years! All the staff are very friendly and attentive to the patients needs. A bonus is they are in a convenient location with up close parking.
Dr. Lindquist and the staff were caring, compassionate and professional. They took the time to understand my situation and laid out the all options to best benefit my dental health. I will continue to drive over an hour for this type of service.
Going to the Dentist is always a good experience at 12th Street Dental! I go every 6 months smiling!
Dr.Beatty is an exceptional dentist. My exam was very detailed. The office is very clean and comfortable. The desk staff were kind and patience. I would recommend this dental office. Worth the drive even if you are from out of town.
I recently switched dentist and Im sure glad I did. They are very friendly and do a great job! I highly recommend 12th Street Dental!!!
I have been going to 12th Street Dental Office for a number of years. They are the absolute best in dental care. Dr. Becker is a great dentist and I would recommend them highly for your dental care!
Always a great experience at 12th Street Dental!
Got my teeth cleaned today. Done quickly & no pain. Love 12th Street Dental!
Kathy did a great job, very friendly and informative dental care.
Very kind. Thats the first thing that comes to mind trying to describe my experience and it was my very first experience with a dental office. Dr Beatty let me know what was happening with my teeth and what was going to happen to fix them. He answered all of my questions fully without giving any reason to worry. He was a great first time visit for me and I appreciate his as well as the rest of the staffs hard work
Amid covid-19 I Had a bad tooth infection and was told a doc wouldn’t be in until 9, being it was 7:30 and in a lot of pain I didn’t think I could wait that long, after relaying my symptoms to the front desk she told me to just come in they will get me in ASAP.. super kind and friendly staff they got me checked out and I had antibiotics by 9:00... would highly recommend to anyone who needs to find a good dentistry in a large town with a small town feel.. very clean and I will be going back In the near future, you earned a new customer today!
I had my 6 month preventive care appointment today. As always, everyone was so welcoming. With all that is going on with Covid-19, their precautions for my safety and theirs was top notch. I felt well cared for and totally safe. Thanks to the entire team at 12th Street Dental, you always exceed my expectations!
I ended up needing to get emergency dental care today. First time having to experience a root canal, but Dr. Joe Beatty was very patient and kept me as comfortable as possible throughout the procedure. Definitely, I will recommend him to everyone I meet.
I absolutely love this place! Fast, friendly and they know what they are doing. From the front desk, to the cleaning and the dental work itself, everyone has been outstanding! I highly recommend this office!
I am very happy to report my first-time visit to 12th Street Dental Office surpassed all my expectations! Their office is a very comfortable, lovely building and will immediately put you at ease. The staff is very friendly and attentive to any questions, comments or concerns you may have. They are equipped with the latest in high-tech equipment. Nothing to be afraid of here!My dentist, Dr Bouquet, was very informative regarding all procedures. He provided near real-time explanations to me in plain English. After the exam, he immediately gave me a thorough review of his findings and presented my options to me. I always felt completely informed and in the loop.If youre looking for a new dentist, I highly recommend 12 Street Dental Office.
I’ve had great experiences here since switching from my childhood dentist several years ago. The staff are helpful, thorough, and very personable!
12th Street Dental Office staff are friendly, knowledgeable, and helpful. The professional personnel are always ready to answer any teeth questions or concerns quickly with accurate updated dental procedures and modern dentistry practices. Always open, on time and on task. Superior dentist and staff!
The hygienists here have all been lovely. However, if I could give 0 stars I would due to office staff and the office manager.
I have been with Dr. Becker for over 30 years. I dont even live in Rochester any more. It is worth our drive! Dr. Becker and his office staff have been great to work with over the years. From the very first dental appointment, to the emergency dental visits or to the routine care, we have never had a negative experience. Our family strongly recommends this dental office!
Who wants to go to the Dentist? WELL I do if it is 12th Street Dental. Ariel is the best. Make that appointment you wont be sorry.
I havent been to the dentist in a long time Ive been searching and could never find anybody that made me feel comfortable. The moment I walked into 12th Street dental from the receptionist all the way to Dr Beatty made me feel very much at ease. Definitely continuing my oral hygiene at 12th Street dental everybody is nice and explained everything to the last minute detail and also Tell me what my options were until I found what was right for me. Thank you for the great experience
Thorough and quality work
Dr Becker has been my dentist for several years now and I highly recommend him and his staff. The ladies in the office are always happy to help sort out all my crazy insurance questions and they are professional, timely and make you feel appreciated.Dr Becker and his office is my third dentist since moving to Rochester ten years ago and he and his staff far surpass the others. His work his thorough and pain free. Highly recommend that check into becoming a patient.
Excellent dental office in all respects. Wonderful patient care by Dr. Becker and Dr. Bouquet. A very professional, friendly and well trained staff. Thank you for nearly 25 years of excellent dental care. Highly recommend.
All the staff were wonderful and engaging! I met with Dr. Becker and he was thorough and provided education about what he was doing and what different tests revealed. I love this office!
Tricia is wonderful to work with. It is always a pleasure to see Lisa Modry. Dr. Becker once again gave me a good tip for the health of my teeth.
I was called 6 days before an appointment I waited 6 months for and was told they cannot see me that day. I took the day off work already and just got an email yesterday to confirm my appointment. Unprofessional and apathetic service. Would not recommend.
Excellent service and care. The office is well organized and working to follow the correct procedures to minimize risk during the Coronavirus pandemic.
They do a great job! Dr. Lindquist is very knowledgeable and doesn’t try to take advantage with unnecessary treatment like some dentists do. My appointment was efficient, yet I never felt like they were trying to rush. They also make you feel at ease, something that is hard to do at dental appointments.My 4 yr old son went for his first appointment ever a week later, and they made it a fun experience. They explained everything to him, in a fun and exciting way so he actually enjoyed his visit. They let him pick out a fun toothbrush and gave him a token to get a little toy out of the lobby. HE LOVED it!! Highly recommend for kids!
I am a big fan of 12th Street Dental Office. They consistently make my experience so positive. Dental visits were a stressful thing for me but that is all in the past. A beautiful smile is important to me along with oral health. Thanks to a great team!!
I am not a huge fan of the dentist, (sorry, but honestly, who is) but I was very fortunate when we found Dr. Becker and 12th Street Dental. I have a horrible gag reflex and struggle when any work has to be done. Dr. Becker has taken the time to find things that help calm the gag reflex while working on my teeth. Dr. Becker and his team take the time to explain all procedures and make sure I am comfortable. Like I said earlier, not a fan of the dentist but I am a huge fan of Dr. Becker and his team.
So grateful to have dental care & staff that make my dental visits as enjoyable as possible! Knowledgeable, thorough & friendly staff made my preventative exam & cleaning today a positive experience! Thank you!! ~Sandie
Always thorough, always friendly, always efficient. Top shelf dental care.
I was a new patient, not having gone to a dentist in quite some time. I had an emergency pain issue and needed a tooth pulled, and not only did Dr. Bouquet thoroughly explain what was going to be done, but the dental hygienist (Im SO sorry I forgot get name... she was wonderful!!), also got me prepped for a next visit and explained each picture and x-ray taken.I was slightly uncomfortable being a new patient with a not so great history, and I was completely welcomed there, and for being being a dentists office, I cant WAIT to get back on track for the health of my teeth.Thank you both so much!!
My husband and I had been on the lookout for a new dentist office, saw the great reviews for 12th Street Dental and decided to go for it. We could not be happier! The staff is so knowledgeable and friendly. They walk you through each step and explain what they are doing in detail, more than I have ever experienced. If you want a great dentist, this is the place to go!
From the moment I walked in I felt comfortable and was greeted with a smile. Dr Lindquist and his staff were amazing at making me feel okay although I was very nervous. Great people great business
Great care and excellent staff, would not want to go anywhere else.
Caring professionals. Friendly and welcoming staff. I just like going to this dental office. Quality care!
As always a good dental experience at 12th ST Dental. Friendly staff, always squeaky clean, and the dental procedures are done gently and with care for your comfort! I’ve been a patient there for over 30 years and could go other places but love 12th St Dental!
Excellent! Have been coming here for 3 years and never a problem! Late afternoon, evening appointments available. Have always been very flexible and work with my schedule. Great personnel all around from desk, billing, dental assistants and techs, plus have seen all 3 dentists.
Kind, funny, attentive staff. Doctors know their stuff and are able to answer questions
12th Street Dental is Amazing! The staff was extremely kind and the facility was clean and beautiful. Sharon, my dental hygienist was the best. She made me feel comfortable, was careful, and is very easy to talk with and ask questions to. Dr Lindquist is the bomb-if that is still okay and cool to say. He took extra time with me and was very positive. He is also very skilled. BEST DENTAL OFFICE in town. All Smiles from this patient!
BY FAR THE WORST DENTAL EVER. They will cheat you, scam you and over charge you. I went in for a chipped tooth that needed a filling and they infected another tooth I spent over 1300 here for the same tooth they had gotten infected. Their place is not all that clean. They don’t clean their instruments we’ll probably why I got infected. The whole place is a FRAUD and they will rob you. I have never in all my living years have met an establishment like this. Also we are African American and they are very racist and will tell you something is not charged and still charge you. This is my first review and nobody should be going there. To refer you guys to better dentist I would suggest anywhere else. These people don’t take their job serious, very unprofessional. should be called SCAM CHEATING LYING UNPROFEESIONAL DENTAL FROM NOW ON. Every review below is from Caucasians that should show you something.
12th Street Dental has kind, courteous, friendly, and knowledgeable staff, dentists, and hygienists. Customer service is excellent. The atmosphere and appearance of the office is wonderful!
I cannot say enough good things about Dr Lindquist and his staff. From the front desk to the hygienists to the dentists (of course) this place is hands down the best dental office I have ever been cared at. Thank you and keep up the amazing work !
Another excellent appointment. Appointment started right on time and went very well. New Dental Hygienist, Ariel Hogan, did a very professional job. She must have had experience in other offices. Dentist does a thorough check-up. Have always been very pleased with his Dental office. All the staff are pleasant and friendly.
Efficient, understanding, flexible! I have been a client for several years and really appreciate their services!
I love going to the dentist here! Thank you 12th Street Dental!
I have been going here since I was a child and now I bring my own children here. We love it!!😊🙌
Highly recommend, I love this place has been and will always be my dentist! Everyone is very nice.
I like the atmosphere of the office. The staff are friendly and greet you with a smile. Tricia was my dental assistant and did a great job. Dr. Becker is always professional and yet always friendly and casual in conversation which I like. I like his down to earth manner. I would recommend them to anyone.
I had a great experience at the dentist. Dr. Becker was fantastic. Along with his assistant.
Very efficient and professional.
Always professional and excellent experiences by the whole family.Great staff!
I am a long-standing patient of Dr. Becker; and during his absence, Dr. Lindquist extracted an infected tooth (after conferring prior with Dr. Becker). Dr. Lindquist thoroughly explained the problem, procedure, and future need for a bridge, etc. I was extremely pleased with his care.
I came upon 12th St. Dental due to a dental emergency. We do not live in Rochester so I went online in an attempt to find a quality dentist in the area. After experiencing tooth pain, a fever & other abnormal symptoms I knew I needed immediate assistance. The online reviews for 12th St. Dental office were very good so I decided to contact them. I am adding to the good reviews.I was able to obtain a quick exam with Dr. Lindquist & dental assistant, Brook. I was quickly diagnosed with an abscessed tooth that was very infected. I was given an antibiotic & scheduled 2 days later for an extraction, as the tooth could not be saved. The tooth was removed with zero pain. Dr. Lindquist & dental assistant, Brook, are extremely knowledgeable, thorough, and friendly. They put me at ease as I am experiencing other medical issues that could have been complicated by an infected tooth.Overall, my experience with the entire staff, including the office staff, could not have been better. Instead, of returning to my original dentist, I decided to schedule my check-up & cleaning with them. The difficult part for me is cost as I don’t have dental insurance. I believe their office is within the higher end of average cost, but for me, the emergency dental work was worth the $$$ I paid. My experience & the dental work were of the highest quality.Thank you so much.
As always friendly and and treat you great.
I really appreciate the dental care I receive at 12th Street Dental. Very professional and friendly staff! Thank you for all you do for me and my family!
I was a first time patient today and couldnt be happier with my experience. The staff was very friendly, helpful, and efficient. Dr. Lindquist was great too! Definitely would recommend them to anyone.
I think these people are the best in the business.unless you owe them money. ($21)I am shocked that they have not updated their policy to reflect changes in a person’s income During a pandemic with layoffs and reduced hours for a huge portion of the country.
Fabulous experience at 12th street dental from the receptionist to the hygienist to the dentist. My whole family sees Dr.Becker and he is phenomenal. He does a very thorough job and does not recommend unecessary procedures. He is honest and explains everything in very easy to understand terms. We brought our 2 yr old daughter to him and he was also great with her, she didnt get scared and all and since then has loved dentists. He referred when necessary for her more complex dental care. My husband and I are so glad we found 12th street dental.s1q
Good customer service. Kids friendly.
I just wanted to share my very positive experience with my new dentist at 12th street! I just switched from my former dentist, and Im so happy I did. Just to start off, the office and lobby are both so nice, comfortable, and clean. I was waiting in the lobby for hardly 3 minutes before I was called in. My hygienist was very conversation and friendly, and Dr. Chris was awesome as well. Ill definitely be staying here for future appointments!
We always leave with a smile after visiting 12 Dental Street, the service is always wonderful from the phone to the Dentist chair. And of course the trust that you are in good hands!
I needed a new dentist as my other dentist practices outside of Rochester and has reduced hours; this was a bit of an emergency and based on reviews, I chose 12th Street Dental. I was NOT disappointed in my choice! From my experience beginning at the front desk all the way through the procedure, I was welcomed and received amazing care! Thanks to all the staff - especially Dr. Chris Lindquist! You will see more of me soon!
This place is the best! The people at 12th Street Dental are always professional and very friendly. I would never consider going anywhere else. Nicole has been my long term hygienist and she always give me an awesome cleaning. Shes super friendly and personable too, which is always a plus. Thanks guys!
I have been patient at 12 street dental since 2012 and I am so glad that I went there. Dr. Becker is the most honest and helpful doctor, he tells you what you really needs to do with your teeth, he will not sale you any anything, the reason I am saying this because I used to go Zumbro Veiw Dental, they tell you bad news after bad news. Dr. Becker is kind to each of my family and I thank him for that, dont forget about the nurses and other girls are so nice too
I have been going here for over 30 years and they never fail to impress me. For instance. I called yesterday concerned because I was worried about a temporary filling placed after a root canal last week. They worked me in to see Dr Becker. While not my usual dentist all of them are wonderful. The entire team is high quality.
The staff at 12th Street Dental are outstanding. I have been their patient for several years and I trust them completely. Dr. Bouquet is an honest and compassionate person. Highly recommended.
I made an appointment on Tuesday and need it for next day on Wednesday, the girl from front desk did her best to have me in on Wednesday by the afternoon. DR. Bernard Bouquet helped me to remove a wisdom tooth that it was getting really bad with pain and already chewing on my tissue and gum. His assistant was amazing, she kept holding my hands during the procedure as I was really nervous.The procedure wasnt painful at all. The whole team did a great job, my first time trying a Dentist in Rochester and turns out they will be my forever dentist office. I will definitely recommend them to anyone looking for friendly, professional and acknowledged staff. Someone to who you can trust and will explain you everything you need to know.
Staff friendly, competent, do a great job cleaning teeth and professional-enjoyable experience for both myself and my husband
Lovely, comfortable setting, friendly, welcoming and thoughtful staff. My three year old had a very positive experience.
This office is the best in town! I have been with multiple dental offices in Rochester and surrounding towns and they are hands down the most comfortable to be at. The three dentists really do care about their patients, and the entire staff is super friendly and helpful. I come from a long line of horrible genetics when it comes to my teeth and have always cringed going to be dentist. Not anymore! I tell everyone to go to 12th Street!
I felt like Dr. Lindquist took my symptoms seriously and treated me appropriately. I appreciated that he took the time to see me right away despite his busy schedule. I also was impressed that he made my brace for my teeth that day so I didnt have to come back or order or anything. Very happy with the care I received!
The Drs, DA, and staff at 12th Street, are amazing. From the moment you walk in, they make you feel at home. The setting is very homelike and the prices are very reasonable. Everyone is well informed and they make sure that patients walk away with everything the need to make an informed decision. The Dentist is not a comfortable visit to begin with, but 12th street makes as comfortable as possible, which makes the dentist going expel that much easier and much more tolerable.
I had a great experience! The only reason I am not giving 5 stars is because I waited 25 minutes after my appointment time to finally be seen.
Very professional, friendly staff.Great care! Recommend highly!
I have been going to the 12th Street Dental Office for years and recommend them highly. Their office staff is super friendly and so efficient. The doctors and technicians are second to none and will serve you well, no matter what your age is or needs are.
They recommended doing a root canal procedure for my daughters tooth. I accepted that because I didnt know that this procedure is usually done by specialist. So instead of referring my daughter to a speciality clinic, they did the procedure which failed later.
I recently had some work done on my teeth and 12th Street Dental made it a great experience. Sounds odd especially for a dentists office but they made me feel comfortable during the procedure. The best part is that I was feeling great a day later.
Every 6 months I am well taken care of at 12th Street Dental. Dr Bouquet and his staff are excellent! I highly recommend trying them out. Thankyou to all if you at 12th Street Dental!