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Expert Appliance
35 Rutter St, Rochester, NY 14606, United States
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Expert Appliance

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St
Review №1

A few adjectives to describe business with Ben; polite, thorough, fast, prompt, knowledgeable, affordable. Highly recommended.

Ti
Review №2

Ben was fantastic - a total gem of a repairman. Well be using him again after he saved the day and fixed our fridge.

Ja
Review №3

It’s a used appliance store keep that in mind.... they have lots of fairly used to roughly used things but they all are warranty items which is great for me because when you fall on hard times and you need a cheap washer and dryer this man is willing to give you one with a WARRANTY and I love that the most. I have seen all types of appliances from washer dryers to refrigerators stoves and microwaves this is a great place to go if you only have about $200 lol

Ch
Review №4

A great place to get refurbished appliances. The older man has been there since I was a child,he will work with you,just be honest with him. I LOVE HIM TO DEATH,his Kindness in this day and age is EXCEPTIONAL

Li
Review №5

Ive been a customer of Expert Appliance for over 15 yrs. But it seems like with every purchase the service and quality of product is worse and worse. I purchased a refurbished Kenmore washer in March 2017 and less than 6 months later the spin cycle is giving me trouble. Its a hit or miss situation whether the washer will actually spin out the water or not. Now mind you its a large washer & of pretty high quality, has all types of settings none of which work because it wont spin the water out on only one cycle. I called about the issue and a woman answered the phone who 1. she was trying to sell me a washer and dryer set off the top of the conversation (as if I would spend another dime at this point) 2. asked me a 101 questions, just to turn and say that shes had hers for over 15 years and says it still works great...by the end of conversation she says that the length of the warranty is based on how much you actually pay for the appliance. When I stated another refurbished appliance store gives a flat out 1 year warranty (Arctic appliance) she says oh well go to them and chuckles... enough said, she is right. I will not spend another year nor another penny at this place!

Pa
Review №6

A great place to go for good used appliances. Will use them again if needed.

Li
Review №7

The experience was awesome

Li
Review №8

Love this businesses. They have a variety of used appliances. The prices are great. They also deliver.

Po
Review №9

HORRIBLE!! WOULD RECOMMEND NOBODY WASTE THEY MONEY CAUSE YOU WONT GET IT BACK. PURCHASED A WASHER AND DRYER YESTERDAY. I PAID EXTRA 35 FOR IT TO BE DELIVERED TODAY THEU TOLD ME IT WOULD BE BETWEEN 9-12 NOT ONLY DID IT NOT GET HER TILL 2 BUT IT DIDNT FIT AFTER THEY MEASURED IT. I BROUGHT A SET THEY TRIED TO GIVE ME THE WASHER AND GO FIND ME A DRY IN WHICH I DECLINED BECAUSE I WANT WHAT I PAID FOR. SPOKE TO MANGER AT 2 CANT GET MY MONEY BACK BUT HE WILL GIVE ME A DIFFERENT ONE. WAS TOLD HE WAS GOING TO CALLED ME BACK TO SEE IF IT CAN BE DELIVERED TODAY AND SURE ENOUGH NO CALL AND HE NOT ANSWERING MY CALLS. SO NOT ONLY DID I PAY TO GET IT DELIVERED TODAY I CANT GET MY MONEY BACK AND NOT SURE WHEN I WILL HAVE AN WASHER AND DRYER! PLEASE SAVE YOUR MONEY 250 DOLLARS FOR HORRIBLE SERVICE!!

La
Review №10

I bought a refridgerator from them.the prices were good and they deliver.customer service was good

Er
Review №11

Great prices, friendly staff. Ill be buying from here again.

Ja
Review №12

The price was inexpensive

Ka
Review №13

Horrible customer service

An
Review №14

GREAT PRICES

Sk
Review №15

😊😊😊😊😊

Information
7 Photos
15 Comments
4 Rating
  • Address:35 Rutter St, Rochester, NY 14606, United States
  • Site:http://expertappliance.services/
  • Phone:+1 585-266-3740
Categories
  • Appliance repair service
  • Appliance store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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