I am so impressed with Westlake Glass, I highly recommend them. They gave great service, set a proper expectation, and the communication was exceptional during the whole process. They made the repair so simple and affordable. Thanks Jordan and Jeremy!
This review goes back several months. March 2021, 2 window replacements went quickly and efficiently. (5 stars) As per our previous agreement, he would then take my window screens back to his shop because it was easier and more efficient, and since he said he had a fire recently which caused some difficulties. April 4th, screens removed. April 30, no info and I requested an update. May 09, still ghosted. May 10, requested a update, says he will look into it. May 14, no update, another request sent. Ghosted for a month. June 14, no response, another update request sent for an update or timeline. June 17, no response and I sent another update request asking if I could simply come get the screens and be done. He called and said the screens would be done and installed by the next Friday. Now its July 23, 6 Fridays later and still no screens. July 24, another update request sen asking if I can pick them up myself. The response was he thought another employee had done it. July 26, Response was that he had picked them up at the warehouse and would bring them by later that day. I replued that I had been around someone that tested positive for covid so I had the screens dropped off on the porch and I installed. So, almost 4 months later, done! Oh, and thanks for the $45. Discount. Best of luck.
Jeremy is the nicest guy and I felt very comfortable having him in my home. He replaced a broken window in the time frame he said he would. I definitely recommend his company for this service.
We had Westlake Window Glass Replacement replace the glass in most of the windows of our home. They came and took measurements and gave us a quote on the spot. Their prices were VERY reasonable! Then they were quick to order and had them all installed in just a few hours. Friendly and great to work with! Would definitely recommend and use again.
Jeremy was so great to work with. He was easy to contact, got the work done in a fraction of the time other people quoted, and for a great price. I’ll definitely use them again if my kids throw more rocks through windows.
I needed two patio windows with blinds inside replaced in my home. Westlake’s prices are very competitive. Jordan’s installation was fast and professional. I’m very pleased with the quality of the windows. I’ll call Westlake again when I need window glass replacement!
Jeremy at westlake glass did a great job fixing our window that wouldn’t go up & down. He answered my call same day and kept to his Install time line. I would recommend and use him again for sure!!
We live on a golf course and had 4 broken windows from last season. We found a company quoted price that would make 8s steel window screen covers for our most vulnerable spots.Westlake made the replacement windows and worked around the screen company so the new windows were installed right before the screens.They are sure always sure to return your calls. The windows are perfect. They were ready on time and at the price.We will definitely call them again !
I had an absolutely wonderful experience with this company. They were timely and maintained excellent communication. The very large picture window they installed is gorgeous! Thank you so much!!
Jeremy called me and set up an appointment for the next day. He was on time and did the estimate very quickly. The window glass came in on time was installed efficiently. Highly recommend them!
We needed to replace a large picture window. I called these guys after finding them on internet. Jordan came out to look at it the same day. He gave me a couple of options but let me decide without pressure. The price he quoted was less than I expected. I agreed to have him do the replacement. He told me how long it would be before the new window could be installed. As that day drew nearer we had painters in the house at the same time so I contacted Jordan. He said he could adjust the installation until they were finished. He came as soon as they were gone. He came at the time he said he would and had the job done quickly. The price was exactly as quoted and they cleaned up after themselves. I would highly recommend them to anyone.
Did a nice job of replacing two broken windows in my home
I am very impressed and pleased with the high quality service and professionalism at Westlake Windows. The install was quick and clean! Nice job guys!
Jeremy was responsive, helpful, quick, great to work with and offered us the best price in the valley! Definitely recommend them for any window needs.
Jeremy was extremely nice and helpful, he even offered to come on a holiday weekend to replace a window. Definitely recommend these guys for windows. Thank you
I called Jeremy around noon and they were out that evening to get it fixed! 100% would recommend.
Great experience! Friendly service and great price
Excellent service!