Ive been going to this gym for 5 months, for the quality, service, and overall experience. The price is definitely worth it. The machines are organized in a way where you have the weights in one section and cables, treadmills, and other machines in another. The staff are all so nice and Ive talked with most of them they have great personalities. They are always cleaning and also make sure to check you in quick. The things I hope that they could improve is the AC and start getting cold air inside the building, sometimes it feels hotter than it does outside. Overall I love this gym I go everyday and it feels like home I definitely recommend it. 5 stars for sure.
Great experience. I just signed up after getting sick and tired of doing EVERYTHING at home, including my workout. Big gym, with plenty of open space. Rarely ever packed so, equipment is almost always available. I would give five stars if they had heavier weights! Unfortunately, they stop at 75lbs for dumbbells. Great affordable gym in a great location with an option of paying the year outright instead of month to month.
Lots of equipment some of its pretty basic but its operable. Cant beat the price. Friendly people.
Nice clean place. Never a wait to use equipment. Enough to go around
Not a bad place to stay toned. However depending on who’s behind the counter, the background music can sometimes get loud.
If the weight room had more accessible equipment, I would give 5 stars. Over populated compared to available machines.
Great! Needed to get a good workout in so i decided to stop in....was greeted by a friendly guy at the service desk....had a fantastic workout on the treadmill ...i will definitely be in again...thankx Zip Fitness...looks like a grear affordable price too 🙂💘
Decent gym, love how clean it is. And how friendly the staff was from my first day here.
I love this place...Affordable and clean....
Great place to work out at! Clean and friendly. Very helpful staff!
All of a sudden now theyre doing capacity limits. Max 50 people during rush hour. 1 in. 1 out. So theyll make you stand in the lobby area amongst other people in close proximity until the rush slows. LA FITNESS isnt doing that, so guess where Ill be headed to until this is over.. i really feel like zip is being WAY TO AGGRESIVE while other businesses are not. Somebody needs to tell these people its okay to bend the rules slightly.
Gym is clean, staff is friendly, the machines I used all worked. Whats more to say? Keep up the good work!
I absolutely love this gym! The staff is super friendly and the equipment is always in good shape. I always feel so comfortable to come here and get a good work out!
Experience before COVID-19Staff are nice. Some machines doesnt work and has not been fixed for a long time.
Its a terrific, no-frills gym, thats neat and clean and with good membership fees.
Cancel membership they still charged my card, for 4 months . Manager is never around and youll never hear from him or her.
Nice facility, im glad they require masks!
Love the staff! They are always helpful and so friendly!, Great customer service, nice equipment and always clean!
Air quality is good. Clean. Lots of machines weights and accessories. Getting better at maintaining them. Basic amenities in locker room. Very friendly staff and clientele. Amazing prices and had helped me loose 60 lbs and keep it off.
Not overpriced. Plenty of space and good machines. Not too crowded either.Tanning and hydro massage available too.Employees are nice. The place is also clean and wall maintained.Open early but dont stay open all night.
It was a great gym, but they currently arent requiring people to wear masks while they work out, so it kind of feels like a ticking time bomb in there.
Through this pandemic they really have kept the place nice and clean. Thank you ladies and gents!!
I was never informed when they were opening back up after the lockdown. I walked in one day and they had been open for 2.5 months. They required me to pay for the 2 months they were open before allowing me to work out again. They never called me to let me know they were opening or anything. I would 100% have used the gym those 2 months if I new I could have.
5 stars gym. The staff here is amazing supportive. The equipment are the best in area and helpful.
Please fix the stairmasters!
I have to disagree with some of the reviews others have wrote, but everyone has a right to their own opinion. I have been going to Zip Fitness since July 2018, every time I have used the rest room its clean,and I have OCD and like things neat. Yes sometimes the equipment is not in use but think about it all these people using it, its going to have issues from long term use. The staff has always been friendly have never really had a issue.. I am very pleased with this facility. For the price its a great place..
In general the gym is really clean, with the exception of the ladies locker room. This area could be better. The equipment is in good working order, with minor exceptions. I feel it is a great place for the monthly fee.
Fitness employees hate their job. Very rude. Came in to re-open my account due to having surgery and the manger was very rude and told me basically there’s no proof I came in and cancelled. I’m very upset how they handle this situation, I’ve been going here for 2 years and haven’t seen employees come and go from here too. Horrible staff. Machines are awesome! I wouldn’t recommend this place .... get your money worth somewhere else . I’m hoping your business starts to change how they train employees to communicate with customers.
5 stars gym. The staff here is amazing supportive. The equipment are the best in area and helpful.
Great low prices for an acceptable facility. Although the locker rooms really could use a deep clean and a lot of general maintenance is needed on the equipment. Equipment is dated but still functional. Free weight area is very small compared to ab and stretching area. The layout doesnt make the most sense, free weights and machine weights are highly sperated. TVs are always set on the same 4 channels.
Well equipped facility, but too many cell phone users taking up equipment.
I joined the gym 4 months ago totally overwhelmed by all the choices. Im glad I did not take the negative reviews to heart before actually visiting the.
In general the gym is really clean, with the exception of the ladies locker room. This area could be better. The equipment is in good working order, with minor exceptions. I feel it is a great place for the monthly fee.
Always clean and friendly
Very clean. Well designed workout area.Staff is friendly. And price is fantastic, for the location and quality of theequipment. Best gym, Ive been to in the area.
Fantastic staff, well kept and clean machines, and amazing prices, this is an amazing gym and I HIGHLY recommend you coming.
Very clean and quiet(no loud music or dropping of heavy weights).... Staff is friendly and very helpful. I love this location!
Ive heard about this location & wanted to see for myself. Clean, quiet, plenty cardio machines; this was a Saturday. I like this gym better than the Waukegan one.
Cheap monthly fee, nice staff and never too crowded. Good amount of weights and a lot of cardio equipment.
I had been a member for almost two years but decided to cancel my membership. After going in and canceling in October I am still being charged I have placed several calls to speak with a manager and am always told she is not in until next week every time I call. The manager has never addressed my issue. It is absolutely ridiculous that they can not correct this issue. I would not recommend anyone to join this particular facility as they are not able to provide simple Customer service. They should not be cheating non members out of money by still collecting membership fees once theyve cancelled. This is bad business all around.
Good in the morning
Had a membership canceled on March 11, 2019, waited to hear from the manager, but she never called me back. When I did talk to her, she told me that refunds are done at the end of the month. And it take 30 days for it to be mailed to me. I paid in full, called her again and was told that she will email the owner and all me back, that was last week still have not heard from her......
The gym is nicer than most zips Ive been too and its a good price to considering it doesnt have much to offer. This gym is setup in annoying way if you wanna use free weights and machines to work out. Overall though its a good gym for the price
Cheap and convenient. Not best of equipment but has everything you need.
I and my family go 5 days a week to this gym and frankly speaking I this is one of best. Quite, inviting and on top it is so motivating.
I LOVE LOVE LOVE Zip Fitness in Round Lake Beach. I am a gold member, and cant say enough good things about it. I love the facility, and the staff is AMAZING. I cannot thank everyone enough for their motivation and support. I go 7 days a week, and I look forward to it daily. Thank you Zip for being so awesome :)
Very clean place and lots of equipment for all to use. Feel better about myself every time I go here
Not a bad gym. Pretty basic but if thats all your looking for its great. Lots of machines
The worst part about it is the Wifi never works /terrible connection speed. Machine grips, pads, seats are worn cracked and could be changed more often. Staff is friendly, and takes care of the place as much as corporate will let them. Members are respectful of your space and usually clean up after themselves.
Its a good gym. But they have the worst service. Dont move without canceling or they will continue charging and you cant cancel by phone or email. Took them 19 days to respond to my email, simply telling me I need to come in to cancel, and then charged me two extra months. Just a heads up.
Nice gym and staff. But it’s way too hot in the summer. They leave the AC on 73. And it always takes a while for any of the equipment to be repaired.
We have tried several local gyms and have been very happy with Zip Fitness Round Lake Beach. Highly recommended.
Good gym if youre looking to do cardio. They have a variety of cardio machines, but their free weights leave a lot to be desired. They have only one power rack so its difficult if you want to do squats.
Great gym in the area for price $18 per month I love it !
I have a membership here and enjoy coming here very much. Staff always friendly and helpful.
Good environment
This gym is ok at best. Equipment is often broken or worn badly and barely useable. I would find another gym because poor maintenance is only one issue. Cleanliness is not their either. Some of their employees are rude and really shouldnt be in a customer service role. Veronica is probably the worst of the entire staff. Find another gym, theyre are many better options.
I’m hoping this is going to help resolve some issues. I just rejoined Zip in Round Lake as a gold member for the fitness on request. I loved the fact that Zip has this option as it is a great cardio exercise that is enjoyable, and also recommended by your fitness trainers. However this has been down for over 1 month now. I was first told that the part was ordered by staff members then I was informed by management that the part was not ordered. Gym memberships are so competitive I could have joined snap fitness, 24/7 fitness, planet fitness. I chose Zip mainly for the fitness on request. I have also noticed/experienced ellipticals are broke as well as treadmills. I’m unsure of why this is even an issue. when you run a business you should make sure ALL equipmnet is in proper working order ( not to mention in a timely manner ) I pay for a gold membership strictly for the fitness on request. I am an honest person and know from my prior membership that this feature is for gold members only. I would like to know when these issues are going to be resolved/ addressed? I am fully prepared for my husband, myself, and the rest of my family to take our membership else where. I used to recommend friends/co- workers to zip and now I am embarassed I did so
This gym horrible unfortunately, I made the big mistake of paying for a full year in advance more then half treadmills have no incline. The weights are broken and falling apart and the floor in the weight room is unleveled. The trainers walk around giving you dirty looks because you wont hire them. Youre better of saving your money and buying a home base workout and spending the rest on healthy food...
I joined the gym 4 months ago totally overwhelmed by all the choices. Im glad I did not take the negative reviews to heart before actually visiting the.
Great place to work out. They could use to turn the air down though.
Needs to be completely updated. They were constantly out of disenfectant which is completely unhygienic. The floors are warped, the ceilings leak, the tanning beds have burnt out bulbs and the weights are cracked. The entire free weights section is completely outdated and in very poor condition. I joined after being told that they were in the works of updating the free weights section but after months of no improvement I ended my membership.
How do we cancel our membership if youre closed due to shut down
Equipment is very worn. Pads are cracked or missing in machine Staff seems just to be hanging out at the front talking. Cheap cost for membership.
Great gym for the price. Equipment is always clean and Ive had good experiences with the staff.
Nice staff and friendly people, for the price you have a wide variety of equipment to use and other services.
Equipment needs more regular inspection.repair issues quicker.
Great workout place for people looking for a good gym for low price
The gym equpitment is always clean, great variety of shows on the TVs and will kindly accept requests if you want to watch a certain program on the TVs. My only complaint would be to sweep the floor once in a while in the cardio room and set up an adequate heating/cooling system in the room!
Its a good basic gym with most of what you need to get a good workout. They dont have a selection of kettlebells unless you work with a trainer, but overall you can get pumped up and get your sweat on for a really low price.
I like this place. Often I feel intimidated at places like LA Fitness but not here.
Good luck trying to find a treadmill with an incline.Most are broken.The ones that work make a grinding noise when you use them.Maintenance on machines here not high on the priority list.
Cheap but smells like urine inside. Plenty of cardio machines but good luck if you want to lift
I like this Gym a lot I’m going every days thanks
Yes great place to come and get in and leave!
The wifi rarely works and there seems to be no solution to it. Otherwise it is a great place.
Great place tonworkn out. Great hours as well!
Could use more benches. Other than that, very good gym.
Messy gym rude staff but you get what you pay for
Many elliptical machines, stationary bikes and treadmills, resistance machines and free weights, a circuit training area; has lockers, showers, tanning, massage by appointment; plenty of parking
Great fitness and Bodybuilding 👍
I wish they had a punching bad. That would make this place better.
Reasonably priced abs a great place to workout.
Lots of equipment out of order which doesnt make sense since there seem to be quite a few members...
Best place for my personal needs.
Clean, friendly staff, enough equipment and stuff to do without having to wait!
Equipment doesnt work
I go every day to work out
Great for a quick workout.
I have cancelled my membership but they have been charging me for months. No management will ever help. No corporate help.
Cool, clean and kind
Machines down constantly. But seem.to have them fixed within the same week.
Great for 14 a month hundreds of machines
Good facilities for a fair price.
Great machines, nice music, amazing people!!!!
I was interested in personal training but Patrick made me extremely uncomfortable he kept staring at my chest and to make matters worse I overhead him talking with one of his clients about his sexual encounters he was very unprofessional
Nice people