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Jiffy Lube
17015 Avondale Way, Redmond, WA 98052, United States
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Jiffy Lube

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Br
Review №1

Went to get my A/C fluid refilled (for ONLY $149 which is a smokin hot deal) and they tried for 1 hour and said that I have a leak and they could not fill it. So they did not charge me any $. I was instantly impressed with their service and honesty. They earned my full respect.

Sa
Review №2

Recently took two of my vehicles to this place and had a great experience each time. I was way past due for an oil change on one vehicle and Nick and his team were super informative and professional in how they handled my vehicle. My other vehicle was topped off with fluids and handled with great care by Nick and the team there. It was like all hands on deck for such a simple fix which was great! Both times the team at this location went above and beyond and their customer service was exceptional! Will definitely be going here again!

Ev
Review №3

My car required an oil top up and a possible adding of coolant. Jesse and the team checked the whole engine and did not charge me for the small amount of top up that I needed. The service was mega fast, friendly and very professional. Will 100% be back

Ga
Review №4

Fantastic experience this morning! Diego S. and his team were amazing! They went above and beyond and their customer service was outstanding. The experience was super smooth and efficient. Highly recommend this location. Thank you!!!

fa
Review №5

I went in for an oil change. Got done quick full price. Thought it was nice. 4 days afterwards saw on way out that the full oil had Leaked out. These guys hadnt screwed in the caps right. Had to rush to an auto shop. Had to push the last 100 feet. These guys will screw you over.

Ja
Review №6

Nick and team did a great job on my Ram truck. They worked great together and got me out as quickly as they could given that the truck required additional services like a fuel filter change. Very friendly and knowledgeable as well.

El
Review №7

10/10 people, the quality is out of this world, fast, knowledgeable and nice. Over clean and well run business. Chance, Elliot are great. Very helpful and great crew over all.

na
Review №8

Nick and his crew were fast, professional and nonweldable. I would highly recommend this Jiffy Lube.

Li
Review №9

I usually go to the dealership for my oil changes but I was WAY past due and needed it done quickly and Sunny made it happen! She noticed my air filter was extremely dirty and got me a new one. She was very professional and ensured I had a comfortable experience. So cool to see a girl working at a place like this! Will definitely reconsider going to the dealership after this experience!

Th
Review №10

I was serviced by Ron, Elliot, and Shawn. They were extremely professional. I loved the service. It was really quick and with absolutely no issues.

Ry
Review №11

The Manager Nick noticed I had a headlight out, and pointed it out as I pulled into my service bay. Funny thing, I had already purchased my replacement bulb, but hadnt gotten to installing it, which we laughed about. He then, without hesitation, offered to install my bulb at no charge. What a great surprise, and I am thankful for the 10minutes he saved me this weekend. Thanks Nick.

Qu
Review №12

They have great customer service fast and efficient and so very helpful.

ra
Review №13

I call before I go they said no appointment needed I went just with in 10-15 min all done every one who work very helpful Very professional Guys Thank You for very quick service !! Thanks Jesse !!

Jo
Review №14

I was helped out by at least three individuals who were working with Nick on my vehicle doing a full oil flush and change with high quality, high mileage oil. They topped off my tire air pressure upon request, no troubles, and informed me of my rather aged air filter and low coolant levels, both of which I opted to pay for servicing on, as well as a relatively cheap fuel additive that I assume helps clean out some gunk in my engine as it runs. As my car is aging, I appreciate the suggestions such as these that likley increase my vehicles usable life. Fast and professional, the lot of them.

Sk
Review №15

Excellent service and good conversation while waiting

ju
Review №16

Brought my car in last week for ac service. I wanted to make sure my compressor was working. A nice young guy came out with his female coworker, asked me to start the car. He checked out the compressor, said it was clicking on just fine, but their ac machine wasnt working. He suggested the Woodinville store.i was quoted a price of $139, plus he said there was a 20 coupon online. I said great. A few days later I called the same store, just to see if the machine was fixed. The women who was with the gentleman last week said it was, and that i could bring the car in. I brought it in, they hooked it up. The same guy wasnt there, but she was. It took forever, they started working on another car, we had to sit there for 20 minutes with an alarm going off on the ac machine. They had no clue what they we doing. Well, after it was done, still no ac. The guy said your compressor is not working. The girl who was there last week lied, right in front of my face and basically said i didnt know what i was talking about. I refused to pay for service. They finally let me leave. I will never go back there. I was there over an hour in a hot car. Not happy.

Jo
Review №17

The workers who were on sight on 6/26 at 2:10 pm thought it was appropriate to catcall my girlfriend while working. Definitely will take my business elsewhere.

Yu
Review №18

Great service! Went in for a light issue and they helped fix it right away! I had gone to a different jiffy lube before and they couldn’t fix it so i thought it was a long shot, but Nick was extremely helpful and resolved my issue right away. I will definitely be coming to this location from now on.

Ri
Review №19

Excellent service! Clean and extremely professional. Thanks Jesse!

Zo
Review №20

Always take my car here for services 10/10 recommend

G
Review №21

There were three working today and they are all so professional and very pleasant. Glad these people are my neighbors. Wait time was zero. They got me right in and sent me on my way. Thank you!

Ki
Review №22

I always travel from Snohomish to this Redmond location to get my oil changed. The manager Nick always takes good care of my car is honest and all his employees are really thorough, fast and do a great job. This location is definitely worth going out of your way for, these guys are the only ones I trust with my car!

Jo
Review №23

Very friendly and professional while getting the work done quickly. They do potentially offer and suggest services that may not be necessary or due for in the manual but thats likely required of them and with anywhere you should bring your maintenance manual to double check and confirm what needs to be done. Nick Williams who was the on shift Assistant General Manager at the time of my cars servicing and was friendly and seemed honest, during the service I noticed he also treated his coworkers with respect and professionalism. Ill likely be going here again for my next oil change.

De
Review №24

This location is always a pleasure to go to. Chris, Ron, and Sean were all very nice! They’re all very friendly and efficient

Ro
Review №25

Very nerdy and helpful. Offered to check my engine light error code on my VW for free. Best team.

G
Review №26

Great experience, very professional crew. Nick knows what he’s doing.

La
Review №27

Nick and Sunny were an absolute delight to work with. They were very friendly and knowledgeable. I will definitely use their services again!

Jo
Review №28

Fast, efficient, and great service .

Ch
Review №29

This location is phenomenal.! Nick the manager he is very engaged and very professional with fantastic customer service. I recommend the Redmond Avondale Jiffy Lube location above all others.

Za
Review №30

Ive used this location several times. Their always quick, thorough, and provide that great service at a reasonable price. Daze helped me today and was particularly helpful. Highly recommend this location.

Je
Review №31

I had a trip of nearly 1800 miles and my car signaled maintenance required. I went for oil change but they were professional and honest that my car is still good. Thanks Elliot and Sunny!

Ka
Review №32

Very friendly and professional staff. Nick the manager explained what was happening with my vehicle and gave plenty of different options. Didn’t feel pressured at all for additional services. Great experience, felt very comfortable and taken care of

T
Review №33

No Appointment needed. Drove right up and service began. Stayed in the car the whole time (Covid-19 Protocols). Instruction were simple and quick. Took less than 20 mins. Quick, Professional Service. Nick, the Manager, was professional and helpful. Great job!

Li
Review №34

I had this at 3 starts before but now I will leave it at 1 star. I don’t think they did what they were supposed to especially with my tires. They messed up my tires and don’t have the proper tools. Anything for tires, go to discount tire because tire rotations are free and they know how to do your tires.I think the oil change was fine. I was super annoyed because their cranking tool for my tire rotation just stopped working unfortunately. So they told me to go to a discount tire and double check about my tires... why do you guys only have 1 cranking tool? Also I told them my tire air pressure was low and they did a horrible job... discount tire had to fix it because 2 of my tires had way too much pressure and the other 2 were wayyyyy off. I definitely think they should have given me a discount for tire rotation since their cranking tool stopped working. Probably would go to a different place next time.

Bh
Review №35

Staff was very friendly and helpful on time. Especially chance, he was super helpful as the service was an emergency.

Ca
Review №36

These guys were great! They explained everything, listened to my concerns, helped in every way possible, and sent me on my way, all in about 15 minutes. Great experience!

Ja
Review №37

Oil change & coolant. Nick and the rest of the guys were very professional!Would visit again, but I’m moving to Arizona.Thanks guys!

La
Review №38

Came in early on Friday for an oil change and tire pressure and two gentleman were out in the cold ready to help me in no time! They had me stay in my vehicle due to the whole COVID thing and they were able to get me in and out very quickly and professionally. Appreciate the help Chance and Sean. Stay warm out there!

To
Review №39

The team led by Nick Williams did a great job changing out oil and wipers on my car!

Ti
Review №40

Clear and upfront service that gets you in-and-out. Stefan and Elliot got me in, changed my oil, and out very quickly.

Li
Review №41

Super nice and helpful! Nick, the manager gave me some great advice on tires for my old Suburban.

Ka
Review №42

Sunny was very knowledgeable and friendly! She didn’t try to push services on me I didn’t need. The staff was professional and efficient

St
Review №43

Monday morning I pulled in at open to get an oil change and 2 gentleman quickly guided me in and started right away! The manager Nick was able to get me a coupon on a full synthetic oil change and Chance, who worked under my vehicle, made sure it was clean afterwards!

An
Review №44

They did a great job; courteous service, no pressure or up sell ( only informed me of suggested maintenance based on mileage)thanks manager Nick and team!

An
Review №45

Super fast service on Friday around noon! Went in for an oil change and since there was an open bay, Stefan and the rest of the crew were able to check lights, tire pressure and the condition of several other components of my vehicle within minutes. Was there for 10min at the most and got new wipers installed and an oil change! :)

Li
Review №46

Very unprofessional. When it was time to pay, the greeter asked for my card and said verbatim itll be about 90. I gave him my card and assumed hed come back and tell me the actual amount but no, he returned a few seconds later and handed my card back with nothing else.. no receipt, no nothing. Then I asked if I get a receipt and he replied no, I emailed it to you. So I had to check my email while they were finishing up my oil change to find out how much it actually cost and I discovered they didnt even charge me correctly. When I asked about the amount the guy replied can I see your receipt so then I replied back and said I didnt get one. He then reached over and grabbed my receipt which was sitting on top of the printer that was no more than 10-feet away from my car. He then handed my receipt to the cashier that ran my card and he reluctantly came back to my car a few minutes later with my receipt and said here, i gave you a $15 refund. It was my first and only time going to Jiffylube and the whole experience was really unprofessional and disappointing and I wont be back. I value good customer service and this location does not have that.

Ra
Review №47

Went there for a quick rain x application after I had an oil change earlier at a different location. They did t even charge me. Always love it there.

Ca
Review №48

Really friendly staff. Very quick service. Thorough. I come every time I need an oil change. This time they fixed my tail light. Thank you!!

me
Review №49

Service Was Outstanding the team got me in and out in a Jiffy! can you believe it, a Jiffy! The two gentleman named Chance and Daz Helped me with my questions that helped me understand what the service included. They were both bright young men who enjoyed working on my car! No questions asked this is now my go to oil change place. If youre looking for a quick oil change place look no further. This is the place!

le
Review №50

UPDATED REVIEW: Headed back to Jiffy Lube in Redmond for an oil change and Nick and the staff took care of me once again. Thanks team!Original review: Had a headlight out, low tires, and worn wiper blades, but pinched for time to do myself, so drove over on my lunch break to Redmond Jiffy Lube. Extremely friendly workers able to help me right away! Drive through service is so awesome and fast. Will definitely be back. Thank you!

Sc
Review №51

I belive this establishment is suffering from the lack of people who actually are interested in their job.

Je
Review №52

Nick was great, he was able to get a tough oil plug to budge and get the oil changed on my van installing a new drain plug that I purchased. He also fixed up another drain hose with a clamp at no charge. So happy this auto shop is in the neighborhood

Da
Review №53

The employees were awesome! Very nice and informative. They didnt try to sell me anything that I didnt need, and had great customer service skills.

Ma
Review №54

Super nice and friendly always going above and beyond to be helpful .

Am
Review №55

I was very impressed with the service at this Jiffy Lube. I was greeted by Chris within 30 seconds of pulling in. He was competent, courteous, and professional. Replaced my windshield wiper for less money than I was expecting. The whole transaction and installation only took a few minutes. Would definitely go there again.

ci
Review №56

Very good customer service and did everything rite God bless I recommend any and everyone to drop by thanks nicks crew

Mi
Review №57

The manager at this location is amazing. The staff have always been so nice each time I go for an oil change, top off of fluids, or most recently, a much needed windshield wiper replacement. I can’t say enough about the group here... 👍

Jo
Review №58

The manager Nick did my oil change and gave me an amazing experience! He noticed my battery was bad also and I had that replaced. Best service Ive had out of all jiffy lubes I have been to.

Al
Review №59

Came in for a tire pressure check before they were even open and Chance opened the doors and helped me out in no time. He was even able to let me know I had a nail in my tire! Thanks again Chance!

Dr
Review №60

I love this place. It is always fast and friendly service. And they always do a great job.

ca
Review №61

Was running on a tight schedule when my oil light came on to change oil. Just happened to be passing the Jiffy Lube when I Saw a sign that someone was holding that said no line so I decided to make a quick stop. The team greeted me instantly and had me inside and working on my car in no time. The person asking me what oil I wanted I believe his name was Daz was very informative on my vehicle. The team had me in and out in less then 15 minutes! great place with great people with bright attitudes.

Ro
Review №62

Courteous, efficient, helpful with oil selection. We have never had a complete oil change so quickly in our lives and stayed in our vehicle the whole time.

Ce
Review №63

Fast, courteous, professional, quality service - in and out in less than 20 minutes for a decent price.

Du
Review №64

Great professional service. The staff in this location are so friendly and professionals. There warm welcome and positive smile makes me to go back to them for every service. I strongly recommend my friends to go to this place for service. Thanks

La
Review №65

Nick Williams and his team were very friendly and efficient.

Il
Review №66

Employees did a great job! It was quick, fast, and very professional with the work they have done. I would highly recommend this location.

Ki
Review №67

Great service friendly people

ab
Review №68

They replaced my car break lights in a jiffy, all done professionally, politely and without me getting out of the car.! Superb !

Li
Review №69

Came in for an oil change and was well taken care of by a full team of 4! Was in and out completely within 15 minutes. I’ll be sure to come back to this location.

Ja
Review №70

Chance got me in and out very quickly. Professional and friendly, will be coming again!

Al
Review №71

Nick the boss is the man!, I had a pretty serious problem with my radiator and these guys helped me out.Im so thankful for the kindness this Redmond, WA Jiffy Lube showed and have decided they had made a customer for life!..I would highly recommend these guys for your automotive service needs, Not only are they knowledgeable In what they do, but also they are very trustworthy and truly care about getting you back on the road.You guys are awesome and thank you sooo very much for all your help!...

Ch
Review №72

Josh was well protected with his mask and proper distancing. Very kind to honor a coupon I had and could not find; my coupon was $13 off and he gave $15 off!! Positive cheerful gentleman that makes a boring oil change and memorable experience!! Thank you Josh!

Ma
Review №73

Josh was so friendly and helpful! He offered to install my new wipers for me and even found me a coupon. I also really appreciated the safety precautions they took for COVID:)

Je
Review №74

They did a great job with their drive through oil change. This is a service I would like to see extended permanently.

Sa
Review №75

I just got my oil changed at the Redmond location and I didn’t even have to get out of my car. There was no wait and they started on my oil change right when I pulled in! The guys were informative and helpful too :)

Ka
Review №76

Very informative, polite & quick. Chance helped explain to me numerous things about the service that I was curious about. Not a worry felt during this service. Left feeling like I’d built trust with the workers. Dazarian helped get me checked out. Thanks you guys.

Br
Review №77

Great service from Josh and his team!! Update 2/22/2021. Still getting great service here. Nick and his team did a great job. Recommend to anyone needing a quick service. Friendly and professional.

Sh
Review №78

Everyone was really helpful and friendly here! I was able to stay in my car and it was super quick. Daz E was so nice too! Thanks guys!!

An
Review №79

Awesome service, fast quick and easy. Thank you!

SU
Review №80

Everyone was friendly. Chris was helpful . Got me in and out within 15 min thank you all.

Ma
Review №81

Excellent service and timely servicing

Jo
Review №82

Quick service from a team of high-energy individuals. I typically do oil changes on my own but was in a bind for time and these guys handled business.

Br
Review №83

Quick, reliable, professional. Recommended.

St
Review №84

Nick the manager killed it. Painless and fast

St
Review №85

Ron helped me quickly and professionally!

Ma
Review №86

This location has amazing service and they got the job done fast. It is definitely my favorite jiffy lube in the area to visit for my car needs. Will keep returning here.

Ka
Review №87

These guys are GREAT!! I don’t even live in Redmond, but it is worth the drive to get great service. They changed my air filter for me and they were very helpful and professional!

Me
Review №88

They helped put my mind at ease over an oil leak I been having. Super nice and down to earth.

Ia
Review №89

Speedy service and the guys here were great. Was in and out in no time and will definitely be coming back with both cars for oil changes in the future.

Ra
Review №90

Quick and easy. In and out.

Li
Review №91

They are always so helpful at this location! Any time I have a problem they always end up fixing whatever I need for so much less than any other place. Thank you!

Pa
Review №92

The people here are very friendly and professional, they work great as a team and make you feel safe during this COVID pandemic.

hu
Review №93

Nick and his team killed it! Highly recommend coming here for a service!

La
Review №94

Came in early for an oil change and with zero hesitation was met out front. The new COVID procedure of staying in your car is nice, being able to hear what’s going on makes me more comfortable during the service. Chance & Daz got me in n out within 15 minutes and made sure to check everything on my car! Thanks guys! Will definitely be back.

Co
Review №95

Staff was friendly, professional and thorough with their work. Would highly recommend this place to get a quick and professional oil change. I am planning on coming back.

Ma
Review №96

Jiffy Lube helped me out with an oil change and I have been going to them forever they always get things done quickly and professionally! Daze and the whole team was awesome today!

Tr
Review №97

The crew in Redmond always take good care of my truck. Thank you!

Sp
Review №98

They are fast, and know what there doing. I always get my oil changed here. The staff are always helpful and polite which is a nice bonus.

Sa
Review №99

Daz was very polite and helpful! The process of staying in my car the whole time was actually wonderful, especially since it meant not having to take all four of my small kids out. I will definitely be back!

Jo
Review №100

They retroactively gave me a coupon off my oil change they rock will be here again got my full synthetic oil change in 5 minutes what a deal

Information
17 Photos
100 Comments
4.5 Rating
  • Address:17015 Avondale Way, Redmond, WA 98052, United States
  • Site:https://jiffylube.com/locations/wa/redmond/2580
  • Phone:+1 425-305-3723
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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