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Chicos Towing Inc
13131 Arrow Route, Rancho Cucamonga, CA 91739, United States
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Chicos Towing Inc

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St
Review β„–1

I was stranded and in need of a tow, and AAA sent Chico’s towing Inc. Grateful they did because they sent Joaquin S and he was the best! I was quoted an hour but he came quicker and I was thankful because it was 100 degrees out & I was being harassed by a man who kept walking by knocking on my window asking to join me. Anyways, once Joaquin arrived he asked if I was ok, told me to get in the truck & he’d take care of everything. I appreciated his professionalism & kindness & made an annoying situation not so annoying. 😁

Li
Review β„–2

Joaquin towed my truck to my home. This guy had Above and Beyond Customer Service. I had been in a traffic accident and he was so kind. I cant say enough about this guys Professionalism. Thank you and I hope Chicos appreciates how you represent their company.

Ch
Review β„–3

Fast and Professional! Efrain took care of my truck like it was his own. Glad AAA sent these guys outπŸ‘

ma
Review β„–4

Even thought Triple A dispatched this company with a little delay, luckily I got this nice gentleman helped me out to get my bike home safely. THANK YOU MARIO for your service. You are truly have passion for your profession. Mario was very helpful and represent a higher level of professionalism.

Ar
Review β„–5

The tow truck driver was very inexperienced. He told me that he could not put my vehicle in the driveway. Other tow truck drivers have been able to load my vehicle and put it in the driveway with no problem at all. He refused to do it and said it was against AAA policy to do so. I am very disappointed with this company and the driver for being incompetent.

Ve
Review β„–6

This agency has taken advantage of me charging 450$ because i made the mistake of parking rental car in my old neighbors driveway because they moved a few days ago..was not aware that new neighbors had moved in..i rented the car because my son and family do not take me any where are at any time..They dont care about my abuse suffer from family..they dont that i only have this one check in three years.. they are al about the same thing most californias do money not real people..exceptions can be made i am sure.

An
Review β„–7

They are amazing, they go above and beyond. When AAA fail they really came through Im very happy with their service.

Ma
Review β„–8

Fast service by Frank... I had called my roadside from State Farm they showed up 2 hours later and didn’t help me... I called Chico towing and right away Frank got there and it took him less than 15 minutes to change my tire. Great service thank you Frank for helping us you are the best... please use Chico’s towing they are reliable.

Pa
Review β„–9

They are very friendly and helpful I glad they were very helpful.

Ja
Review β„–10

I accidentally locked my keys in my trunk last Saturday. It was already 10pm, and I called triple A and they sent me Mario from Chico’s Towing. We had to open the car doors first, but we couldn’t find a way to open the trunk, and we ended up using a selfie stick to open the emergency hatch. He was really nice and patient and stayed with us until the trunk was open. Awesome service!

Mo
Review β„–11

My battery had died while I was trying to leave work for the day. Frank from Chicos Towing immediately came to my rescue and jump started my car so I may go home to my family. He was extremely friendly and professional. I highly recommend this Towing company. Thank you again Frank for helping me get home.

Gl
Review β„–12

Had to tow my SUV home, Efrain show on that exact time Triple A said. He was very professional and friendly!

Ro
Review β„–13

Brian was excellent! Very profesional! Great person ! You guys have a gem .. I really appreciate it Brian thanks for everything

Gi
Review β„–14

I had an amazing experience with Chico’s towing, frank does a great job and cares about his customers I will definitely be choosing Chico’s towing in the future and I highly recommend to anyone who needs towing service and also don’t forget to ask for frank.

Q
Review β„–15

Cool people reliable professional I would recommend them ... Frank hooked me up

Sc
Review β„–16

Very fast. Driver name was Daniel. Probably the smoothest towing I have ever had. Top notch professional.

Ju
Review β„–17

Out of all the towing companies I have worked with, Chicos is the most reliable of them all. I have had hundreds of cars towed with them and never had a problem.Their price is reasonable, and they arrive within a timely manner and are curious and professional. I have recommended them to all my clients and I would highly recommend this company to any one that needs it.

Ma
Review β„–18

My SUV stalled on me and I needed a tow. I didnt know what actually happened but it literally would not change gears. I called triple AAA and they sent Hardleys Towing to me....the tow truck driver informed me that all 4 wheels were locked and he needed a wheel lifter and his truck wasnt equipped with one and therefore wouldnt be able to help me. So, I called Triple AAA back to informed them that I was still stranded and needed another tow truck sent with a wheel lifter as explained by Hardleys. They sent me Ernesto from Chicos Towing...and Thank GOD they did!! I was thinking that it was probably going to be my transmission since the gear shift would not move. As soon as Ernesto arrive, he inspected my truck and said he may be able to fix the problem and went under the truck to inspect and sure enough he saw what had happened. The shift linkage had broken off which prevented me from being able to shift into gears....he quickly did a quick repair with his own tools which allowed me to drive home as he followed closely behind to make sure I got there safely. Once there he explained the quick fix that I could do myself once I got the $10 part in lieu of having a mechanic do it ....3 days later and I did exactly what he told me to do and my truck is up and running. Thank GOD for this professional and knowledgeable hard worker. Ernesto saved me hundreds and potentially thousands from a mechanic. God Bless you Ernesto.

Si
Review β„–19

I had a great experience they came out & replaced my battery & didn’t leave until I was able to drive my car. Great customer service . I very much recommend.

Da
Review β„–20

I’ve had AAA for years I haven’t had to really use it until recently and I could have not got a better tow company. Service guy(Ernie) got to my location super fast, not only was he very friendly but great customer service. Thank you Chico for being super helpful!

So
Review β„–21

Awesome service! Ernie was very professional and helpful. Thanks to him I was able to get to work on time! I recommend Chico’s towing! Ask for Ernie! :)

cy
Review β„–22

I had such an amazing experience with this company. I had a flat tired so I called triple A. They arrived in less than 15 minutes and the guy who helped me Ernie was so helpful and nice. Made my day.

Ja
Review β„–23

If you ever need a tow be sure to call Chico’s towing and ask for Ernie. He is very professional, answers any questions you have, and is very professional. He is very friendly and gets the job done right. Very good asset to this company, I am sure. Thanks Chico’s towing!

Mi
Review β„–24

Mario provided excellent service yesterday and totally saved the day for me! Im totally satisfied.

Mi
Review β„–25

Worst experience ever!! Called Triple A for flat the tow guy came and didnt even bother to try and swap the tires.. but not only did they send one tow guy but they send two tow guys a d neither of them tried to do anything. They looked like they were high or drunk or something... We called Triple A again they send a second towing company ALONE TOWING and JERRY from alone towing with out hesitation said dont worry Im here to help you and he was able to swap the tires with no issues.

Jo
Review β„–26

My driver was Frank or Fred forgot his name great guy! Very professional and good driver on my lockout threw AAA would differently recommend

Mo
Review β„–27

They were accompanied with Triple A and this was my first bad towing experience through them. Triple A told me to communicate with the driver for ideas on where to go since I had no idea about the city that I was stranded in. When I called the tow truck driver, he told me he doesnt know any place and kept pressuring me on where to go after explaining to him I was lost and the Triple A representative said to ask him for help. While he was no help and I was rushing myself to find a reliable mechanic shop nearby, he hung up on me. Didnt answer any of my calls soon after that. Once he arrived, he wasnt very friendly or welcoming during the ride either. Despite all this I tried my best to remain calm and keep a friendly face after essentially freaking out for being stranded on the freeway, but he just seemed like a grumpy person in general.

ch
Review β„–28

Quick service, very helpful . Ask for Ernie . He got me a new battery . Customer service at its finest .

To
Review β„–29

I called Frank at Chicos in a bind as my seller of a home needed 2 cars towed at short notice. They were prompt, great honest pricing and my client was extremely pleased. He said they were the best towing company he has had,

Re
Review β„–30

Chicos Towing Inc is very proffessional, very courteous n prompt in the services they provides for me several times ..i locked myself out of my car,ran out of gas had a dead battery on several cold mornings and they were there right away n informed me every step of the way letting me know how far away.they were and their ETA.Will definitely be calling them every time I need help!! Thank you so muuch Chicos!!!!

Re
Review β„–31

Had a problem with trespassers parking on a piece of property we own, called them to remove the cars, they sent 3 trucks removed them quickly, total professional, problem gone!Thank you for the help!

JA
Review β„–32

Very reliable and fast 🀩

Ri
Review β„–33

The driver of Tow Truck number 8 ran a red light almost causing an accident. Avoid this company. Go anywhere else.

Al
Review β„–34

Great service

Da
Review β„–35

My review is for a AAA contracted battery jump. I was in town for a music festival and killed my battery overnight after I left my headlights on.Drew came out to give me a jump. He let me know that it might not start up again, since a car needs 2-4 hrs if juice so to guarantee it doesnt die again. Overall, I was pleased with the service considering that he offered his number for a jump incase it happened again.I ended up driving for about 45 mins on the highway, with minimal electricity on, and my battery was great afterwards!

Na
Review β„–36

I got a flat tire and didnt have a spare they arrived fast and technician Joaquin was professional.. Also the truck was able to accommodate the fact that i had two car seats and they got me to my destination smoothly.

Os
Review β„–37

I live in Rancho Cucamonga and needed to use Chico’s towing. It was definitely an easy process with amazing service. Would definitely use this place again and would recommend to anyone looking for a towing company.

Ch
Review β„–38

If I could give a negative star I would! They ruined my car by jumping the battery wrong and then lied to try to cover it up! Hope you lose your contract with AAA! Worst company ever. Dont call them or do business with these frauds. Claimed my cars damage was a preexisting condition which melted the entire electrical system when original call was a dead battery. I drove to work in the morning with no problems, battery died and called AAA which sent this shaddy company out! Tech opened hood and did not perform any diagnostic test to see if it was battery, altenator, starters or anything. Went straight to jumping battery. Hooked up battery and a spark flew. I jumped back and the douche bag tech guy laughed. Ended up replacing my battery as soon as I left every warning light in car came on, barely was able drive car 1ile up the street to mechanic shop. He suspected that the battery cable was reversed since it melted main harness and all electrical system. When called this fraudulent company, they had some go down to shop to look at damage. They were there for less than 3 minutes and ran 0 tests! So, how can they say that they did nothing wrong? Where is the proof? I drive a Acura MDX and it has had all maintenance, so how does a car like that spontaneously melt all electrical components after being jumped by this company? Shady, dont do business with these crooks!

Ho
Review β„–39

My tire blew on the freeway, and they got there really fast. They were kind and very professional.

fr
Review β„–40

Fast and reasonable price during the crisis

De
Review β„–41

I live in Rancho Cucamonga and needed to use Chico’s towing for my car. I will definitely use there service again. Very easy process with great customer service. I will use their serive again and would recommend to anyone looking for a towing company.

Ar
Review β„–42

Fast responding efficiently and the drivers are clean the trucks are clean

su
Review β„–43

Great service

Information
26 Photos
43 Comments
4.5 Rating
  • Address:13131 Arrow Route, Rancho Cucamonga, CA 91739, United States
  • Phone:+1 909-899-8850
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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