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Pest & Termite Consultants
5101 Old Poole Rd, Raleigh, NC 27610, United States
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Pest & Termite Consultants

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Ke
Review №1

I wish that I could provide a wonderful review of my experience with Pest & Termite Consultants, but I cant. They came out and treated for ants which I was told would provide protection for at least three months. Its been two months now and we have ants again. I called to request a retreatment but was told that they will only retreat at no cost within a 30-day period.If you decide to use them, I hope that you have the wonderful experience that others seem to have had. I would avoid them at all cost. $135 for a two-month ant treatment is mighty expensive in my opinion.

St
Review №2

Always excellent. Fast, prompt courteous service.

Ba
Review №3

Michael did a fine job. He checked in w/ me to see what kind of problems we were seeing, what we needed and which areas of the home he could help us with today. He offered to address the inside of the garage as well and I decided we didnt need that, but on second thought, that might be helpful (spiders love my garage). I think Ill ask for that service next quarter. Thanks Michael.

Dr
Review №4

First time meeting Mark as he just took over our account. He was very knowledgeable and I have high confidence in him. Look forward to having him take care of our home.

Na
Review №5

Pest & Termite Consultants provide excellent & professional service! The inspectors are always prompt to appointments and respectful of our property as well. They always address any concerns that I have immediately! I highly recommend them and I have used them for the past 17+ years and have never considered going anywhere because the service excels in every aspect, in my opinion!

Ju
Review №6

I have kept their service for 15 years. They are always a pleasure to work with, professional, and thorough. Highly recommend.

Da
Review №7

Brandon has been my technician for as long as I can remember - perhaps ten years. He is always on-time and performs the inspection efficiently and carefully. He is quick to share what he is seeing and explaining how termites operate.

An
Review №8

So I spoke with Chris and apologized for bothering him on his break but I was trying to inquire about termite treatments. From the start he acted like I was a bother and was very short and rude with his answers.He was completely unprofessional and completely turned me away from using the company. I tried calling into the office (the other day) to report him, I spoke with, Mary? I think it was, but the call dropped as I was in a rural area when I called. For a manager (at least thats what he told me) his behavior was completely out of line. I wish I recorded the conversation but it kinda happened fast and I wasnt expecting him to act like that, even going as far as rolling his eyes at me. If you want friendly service, stay away from this company!

La
Review №9

Not only do we not have the bugs so prevalent in the south, we also have a technician who we really like. Paul is personable, efficient and really good with all our pets. He goes above and beyond for us. We have bees and dont want to spray for mosquitos, so he told us which plants to use and other ways we can try to avoid those nasty pests. We appreciate Paul.

nv
Review №10

Jodi was very knowledgeable and explained the process and pricing very well. His inspection was thorough and lasted as long as he said it would. Im pleased with the service!!

Bo
Review №11

Jody was courteous and answered all my questions. Thank you for coming by!

Sh
Review №12

Very thorough and values customer service! Keith is always professional and willing to work around our schedules. I appreciate that he is always on top of when our quarterly service is due and reaches out to us. He is patient and addresses all our concerns.

Le
Review №13

Jason is excellent. He is informative, kind and a true professional

Lu
Review №14

Had them for 3 years before moving out of the area. Great service and price, our tech Paul was always responsive and addressed all our needs. Was very knowledgeable on local pests and safe/effective ways to take care of the problem.

Mi
Review №15

Ive been a customer of Pest & Termite Consultants over 20 years and theyve always provided responsive, great service. Our current technician, Dylan, always does such a great job - friendly on arrival, thorough in providing treatment, and a thorough summary at completion on what to expect in the upcoming season! Very good at his job and so thankful to have him providing services!

Bl
Review №16

Used them for 21 years with excellent service. Jordan was our service person this year and he is terrific; hope to see him again.

Ma
Review №17

A genuine professional that was thorough and took the time to explain the service in detail!

Ca
Review №18

Jordan, my technician, is thorough and professional. I have used this company for 26 years now and I highly recommend their services.

An
Review №19

Dylan is an excellent technician! Professional and friendly. I learn something from him during every visit. He is always in time.

do
Review №20

Excellent technician. On time, efficient, and very pleasant.

Am
Review №21

Cant say enough good things about Pest and Termite Consultants, especially our technician Dylan! Theyve worked with us for 5+ years to control termites (thankfully found before they did damage), ants, carpenter bees, black widows/spiders, etc. Dylan has always been incredibly professional, responsive, and communicative - even pointed out what turned out to be an unknown leak in our crawlspace. Dylan and this team clearly care about their customers, and have bent over backwards to help us. We appreciate their help, and patience with our relatively frequent calls!

Lu
Review №22

Excellent service by Jamie S. He gave us a great explanation and reassurance, and accommodated the kids too who were around the house during the inspection. Great value too.

Be
Review №23

Austin did a great job - weve used Pest and Termite Consultants for 20 years now - nice people - reliable and flexible!

Di
Review №24

(5 Stars)Keith always does a great job for us. He’s personable and very professional.

Sc
Review №25

Richard is an employee, and if he represents the rest of the organization I highly recommend. He is always on time, always communicative, very knowledgeable, and very friendly.

Ma
Review №26

Pest and Termite Consultants Inc were professional, knowledgeable, courteous and put our minds at ease. Joel was flexible in scheduling our termite inspection and answered all of our questions regarding our contract. The contract was reasonable priced and well worth the piece of mind. I highly recommend this company on their quality and responsiveness!

Mi
Review №27

Jordan went above and beyond, in addition to performing the scheduled service he took a few pictures of some water leaking into our crawl space and alerting us to the problem. Thank you so much Jordan!!

Ma
Review №28

I just had my home service by Brandon and he of course is always showed up on time had his mask on and was very courteous and respectful. Excellent job Brandon so happy that you are servicing my property

Be
Review №29

Michael at Pest & Termite Consultants always does a great job. Very courteous, competent & professional. Today he did us a huge favor by letting us know our sump pump under the house was unplugged. Thanks Michael!!

Re
Review №30

A new tenant found bugs at the back door. We called Pest & Termite Consultants. Matthew Kelly did a very thorough investigation of the rear patio doors and the entire property today and treated the premises thoroughly inside and out. At my request, and since Pest & Termite Consultants have an annual contract with our HOA, Matt donned his cover-alls, entered under the first floor from the front access hatch, went all the way to the rear foundation wall, and inspected the joists and the band for termites. We were quite pleased that he found none, and no other insect problems, and we thanked him for his thorough diligence.Thank you for todays experience and complete help,Linda & Reynold

Mj
Review №31

Been using the company for close to 20 years now. Good service and support.

El
Review №32

Dave is the best. Always on time. Does a great job, is very professional & knowledgeable. I definitely recommend this company & Dave especially!!

Al
Review №33

P&TC is fantastic! My service technician David Vickless is a superstar. He provides outstanding customer service. Great to have David on the P&TC team!

Do
Review №34

I cannot say enough good about P&T Consultants - they have gone above and beyond to help us. As long as I live in this area I will use NO ONE else.Thanks Greg Powers, your customer service is outstanding!

Lu
Review №35

Richard has been our termite inspector for several years. We recently purchased a new house, called Pest and Termite Consultants and requested to have Richard as the assigned pest inspector for our new house.Richard is on-time, efficient and very friendly.

Th
Review №36

Very professional, detail oriented and concern for safety

Kr
Review №37

Brandon is very responsive to communication and is always friendly, courteous and thorough in his work. He also seems knowledgeable in regard to any questions we have.

Wa
Review №38

We have been customers of pest and termite consultants for nearly 20 years. We have always been satisfied with their professionalism and quick reaction to any “buggy” things that showed up unexpectedly. I was impressed with Bailey’s overview of what he would be doing and specific inquiries into anything we were concerned about. I look forward to working with Bailey in the future. Would highly recommend

Au
Review №39

I have been with this company for a number of years. Austin is our technician and he is knowledgeable, professional and courteous. Would definitely recommend!

Sh
Review №40

I had Mike come out to treat my home due to bed bug issue and he was very knowledgeable and professional! Answered all of my questions! He has quick response to phone calls and was able to get him to come in for consult and treatment quick. He will definitely make you feel at ease about any pest issues you have. Not only that he’s honest; the cost to treat the house was no where near as expensive as other companies I have priced in the area. I definitely recommend their services to EVERYONE.

De
Review №41

Andrew is a wonderful professional pest consultant. We have been using this company for more than a decade and like the firm and its staff very much.

Je
Review №42

We just had our quarterly service today. Brandon did a great job as usual. He is always professional and thorough. He arrives promptly and explains everything that he has done and seen before he leaves. He addresses all of our concerns.

na
Review №43

Good company to work with.

Ma
Review №44

Did and explained inspection . Found a water leak in a pipe. Thanks.

Fr
Review №45

Jordan went above and beyond !Not only was he quick and efficient, but he also removed some spiderwebs that were in hard to reach places on the outside of our top floor.Good job !

Lo
Review №46

Your Review: (5 Stars)My Tech Tyler is the best! He always shows up with a smile and a solution. He has had to come out 3 separate occasions for 3 different issues and has shown patience kindness and results!

Bi
Review №47

I have used Pest & Termite Consultants for over 20 years with other properties and they have been GREAT to work with. Now they are going to take care of my new home.

Ka
Review №48

Brandon is a pleasure to deal with - always 100% professional and through. Thanks for the great service - glad we found you. : )

Ke
Review №49

We had Pest & Termite Consultants take care of a bed bug problem in our house. Mike is a true expert and makes you feel very comfortable. His knowledge is very impressive. The other companies we consulted tried to take advantage of our problem and charge us thousands to solve it. The people they sent to our house had a hard time even answering basic questions. Mike saved us and took care of our problem for a fraction of the cost. We are now dedicated Pest and Termite Consultant customers for all of our pest control needs. We will not even consider anyone else. This company is awesome.

Me
Review №50

Thank you for solving our wasp problem!

La
Review №51

We just purchased a new home and were looking for a pest control company. This company provided the pest control for our apartment complex, so we were hoping to go with them. I called FOUR times to try to get someone to contact me. Every time I go a service rep who would take down my information and would say a technician would reach out to me. I gave a week between phone calls and no technician ever reached out. The third time I called, someone said they would send my request to a manager. Still, no one reached out. The last time I called, someone said they were sending it to an even HIGHER manager (because the other manager was on vacation I guess and no one knew that) and that I would hear from them that same day. Well, I got a call at 5:56 pm and missed the call. I called back at 6:05pm and it went straight to voicemail, but their voicemail wasnt set up, so couldnt even leave a message. How are you going to call 4 minutes before you close and then not have a voicemail set up? I never heard back until about 2 weeks later the original manger (who was on vacation) finally called me. By this time, I had already contacted another company, got a quote, had a technician out, and serviced our home. I told the manager due to their slow response we went with another company. Its quite interesting how I found a new company and already had my house serviced before I could actually even speak to a technician with this company. They might be great, and we were hoping to utilize them, but their communication was a headache and I would rather not spend my time begging a company for my business. Maybe this was an unusual circumstance, as it appears they have great reviews, but it was enough to make us go in another direction.

Su
Review №52

Richard has been taking care of our home for years! He is on time, always calling me when its time for our service. Hes professional and whatever concerns I have he checks it and lets me know his findings and resolution, if necessary. Hes a friendly guy and I just am so glad to know him. I would recommend him to anyone i know.

Ka
Review №53

My technician, Jason, has been most reliable and is always cheerful and polite.

An
Review №54

Technician was very thorough and courteous, performed inspection quickly and professionally

Da
Review №55

Excellent customer service. Have been with Pest & Termite Consultants for 20+ years. Good, reliable and reputable company. Would highly recommend.

Ch
Review №56

Great with our dogs and strong communicator which engenders confidence in his service.

An
Review №57

Ask for Jeremy/number 51 He did an excellent job explained what he was going to do before he began and after he showed/explain the work that was treated and took care of extra surfaces!!!

Ka
Review №58

I called in a panic because I saw a bunch of winged termites swarming our back deck and second floor patio. Pest and Termite Consultants set up an inspection appointment for the very next day (less than 24 hours given the late hour I was calling). Thankfully their inspection revealed we had no termite damage/infestation, that they were likely just swarming from somewhere in the yard. Our inspector (Jordan) told us we did not need a treatment (we have a new construction home so was treated 2 years ago) and just recommended we do annual inspections to ensure no termite problems in the future. Best of all, their inspection was free! Really happy with our experience and we plan on using them for repeat inspections, and treatment if needed in the future.

Ne
Review №59

This company is by far the best. The staff on the phone is quick and courteous and our personal technician, David, is outstanding! He is always thorough and always answers the millions of questions I have at each visit. I will forever recommend this group and David in particular! Thanks guys!

Th
Review №60

Alex did a fabulous job - - very professional. I even had a special request since my husband was sleeping to please try and be as quiet as possible. He succeeded with flying colors. Very nice gentleman! Great job!!!

Ka
Review №61

We heard of this company by word of mouth and glad we did. We have just moved into the area and this was the first treatment of our home. Richard did a great job, arrived on time and knew a lot about the local insects and pests. Prices seem in line with other companies. Richard stands out to us as he is so knowledgeable.

Ei
Review №62

Quarterly pest control and annual termite bond renewal

Bo
Review №63

Dominique is the best! Hes not satisfied with the job until the customer is satisfied. I appreciate the great job he is doing to keep my backyard mosquito free!

M
Review №64

Ive been with Pest and Termite Consultants since I moved to NC two years ago. I have an annual a termite service and quarterly pest service. Alan Williams is great. Hes very responsive and has helped me with problems outside of the scope of my contract. Ive recommended him to friends and family and will continue to do so.

Ji
Review №65

Chris is an experienced professional and is customer focused. He takes the time to answer your questions in detail and assures you understand the answer. I prefer him as my steady service technician.

Ke
Review №66

I wouldnt trust anyone else for my pest control needs. Honest, friendly and professional. Paul even has a great relationship with our Bully.

Gi
Review №67

As always, its a pleasure doing business with Pest and Termite Consultants because of Brandon. Great guy with a great attitude! See ya in Sept.

An
Review №68

Very happy with their customer service! Keith, in particular, is always friendly, on-time and very accommodating.

Mi
Review №69

I have been their customer for 5+ years and satisfied with the service. However, this review is for a specific technician working there...Daniel has been performing service on my house for quite some time now.What I really like is that he is always clear on communication - even if he is running late only a few minutes - he lets you know. He performs thorough assessment and takes time to explain you what has been done and if there are any areas that I should be paying attention to.Great guy!

ve
Review №70

Appreciated his timeliness, and he did a great job answering my many questions. So glad to have a safe chemical that wont harm my family or pets!

Ka
Review №71

Have used this company for many years and are extremely satisfied. We have a very personable technician who takes very good care of us. Highly recommend.

Ba
Review №72

I have been using their services for 20 years. Always friendly, reliable and they clearly share information. On time, which is appreciated.

Bi
Review №73

They are extremely thorough and reasonably priced . Chris signed us in and he really took his time explaining the services in detail. David is our technician. He is professional, meticulous and always on time. Everytime weve had an issue they were on it, within a day or two. Highly recommended!

Le
Review №74

Jordan was very polite and professional

De
Review №75

Brian was great! On time, Professional, Friendly...I have been using Pest & Termite Consultants for years and two different homes. Thank you for great service!

Ro
Review №76

Very impressed with the expertise of this company. They are quick to respond and really care about our needs and requirements. I highly recommend this company for any pest control needs you may have. They have gone above and beyond trying to find the source of our problem and getting rid of it. Thanks so much!!

Da
Review №77

The staff is knowledgeable and friendly, not to mention the service options are very wide reaching!

Ha
Review №78

These guys are incredibly honest, thorough and well priced. So glad that they are available to keep our home comfortable and those little bugs outside!Id recommend them to any homeowner.

Ro
Review №79

I had the pleasure of meeting Daniel today. He was extremely knowledgeable and professional and was able to remove a wasp nest from an outside fan. Pest & Termite Consultants has been my go-to pest company and I highly recommend them. Their workers are the best !

La
Review №80

My tech today was awesome. Covered everywhere that needed care and very knowledgeable!

S
Review №81

Dylan was very courteous and friendly and I thoroughly enjoyed meeting him. He was very thorough with his inspection of the property and also let me know about other services that are offered. I have been genuinely impressed with the service I have received from Pest and Termite Control and always recommend you to my friends and colleagues. Thanks very much!

Ho
Review №82

Theyre very reliable and smart about pest control. Ive been using them for 4 years and wont change.

St
Review №83

Jimmy is always a pleasure and his service is impeccable! Hes always on time, always willing to come back soon if I need anything extra completed. Ive used this service for years and will continue to do so!

Ky
Review №84

Dale is my technician, great attitude and detail oriented. We have been with Pest & Termite for 20+ years. He is one of the best service technicians we have had. Great service!

Pe
Review №85

Andrew is an excellent representative for your company. He sets a high bar for customer relationship building and standards for service. Hes eager to please even when it comes to tackling small pests like ants which are a widespread issue in Brier Creek. Hes always gone the extra mile to make sure that Im pleased with his/Pest & Termite Consultants, Inc. service. Im grateful hes assigned to my home. Thank you.

Ke
Review №86

Very positive experience - on time, did the work, honored the quote. Been using P&T now for 8 years with solid results, reasonably priced.

Ro
Review №87

Great service !! You schedule them and they show up on time. You got a problem and they come ASAP as resolve the problem. Great value for you money if you are a home owner.

Da
Review №88

Kenny Harrell as always thank you for another great job. He is very trustworthy and honest. Kenny always gives us a 5star quality job. I recommend his services to anyone in need...

ju
Review №89

They really stand behind their service, they will continue to come out until the issue is resolved. Our technician is Andrew, who seems like a really nice guy. He explains what and why he is doing things.

Ur
Review №90

Understood and worked towards resolving my concerns.

Di
Review №91

We have been using Pest & Termite Consultants for over 20 years. They are dependable and always do a great job. Our technican, Alan, is always on time and he does a great job completing his inspection and treatment.

Co
Review №92

The technician was very kind and professional. He provided us with a complete and thorough service. We never have a bug problem! Thank goodness for Pest & Termite Consultants!

Ya
Review №93

Jimmy is super friendly and always comes within a day and sometimes hours of us calling him. He goes the extra mile to make sure our office is bug free and takes the time to listen to us about the bug or rodent we saw. He inspects the office and let us know where they were coming in from and what we needed to do to help keep them out. We have been using him for years and will continue to do so!

Br
Review №94

Our consultant, Alex, was friendly and professional, and punctual. He completed our treatment and inspection quickly and did a few extras for us, such as applying special treatments at bug hot spots.

Li
Review №95

We have worked with Pest & Termite Consultants for years. They treat our home quarterly and we have been very satisfied. We recently had wasps getting behind the siding on our house. Chris E came out promptly, treated the area thoroughly, and scheduled a follow up to make sure the problem is 100 % resolved. We appreciate his knowledge and professionalism.

Da
Review №96

Keith is always punctual, pleasant, and knowledgeable. He addresses any problems appropriately and checks for issues only he would know of, to catch them before they arise. He is easy to talk with and also very conscious of wearing booties and respectful of ones home. Very glad hes my technician!

Je
Review №97

Great customer service!

Ch
Review №98

Namon Mines Jr (Joe) Thanks for taking care of the treatment for my Sisters home. Its greatly appreciated since its to far out of the way for me to get to and handle.

Le
Review №99

Needed our bait boxes checked/refilled in between quarterly pest service. Contacted our service guy David at Pest & Termite. He came within couple days, filled the empty bait boxes, were all set now. Thanks David and Pest&Termite

El
Review №100

Andrew did an excellent job. Its always a pleasure to see him. He is very pleasant, courteous and respectful, thorough, and provides details on what he is doing and how it works.

Information
41 Photos
100 Comments
4.9 Rating
  • Address:5101 Old Poole Rd, Raleigh, NC 27610, United States
  • Site:https://pestandtermiteconsultants.com/?utm_source=google&utm_medium=organic&utm_campaign=local-seo&utm_term=raleigh-website
  • Phone:+1 919-870-8003
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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