user
Orkin
609 Mercury St, Raleigh, NC 27603, United States
Appearance
Orkin

Comments
Th
Review №1

Bruce was wonderful. Great knowledge, very professional. He did everything he could to assure us that we had no issues. Great experience…Bruce is an asset!!

Tr
Review №2

Always enjoy when tech, Roger, comes by. He explains in terms I can understand what work he is performing and the expected results.

Ha
Review №3

Angie is always so nice and makes sure to inform me with everything she did.

Lu
Review №4

The Service representative, Ms. Angie, with Orkin was absolutely amazing. She was professional, kind, helpful and well informed. She explained the process and product that was easy to understand. I felt comfortable asking questions and she was attentive and answered all my questions and concerns about insects. She represents Orkin well and is an asset to the company. She’s committed to excellence. Thank you.

Sh
Review №5

Well worth the money. They are quick to respond when we need them. So glad we chose this company to provide pest control.

Sa
Review №6

Kevin was awesome!He was able too come super early in the morning to accommodate me getting to work on time! He also did a very thorough job!

An
Review №7

Robert has been in charge of handling my property every 3 months. He sprays every entryway and also does a thorough inspection of the perimeter of the house. I am always satisfied with the level of professionalism he has. Thanks Robert!!

Pa
Review №8

This is my 1st experience with Orkin. They were on time and very professional. Kevin was the sweetest service man that Ive ever had with any company. He was so personable and went above and beyond. I would recommend him and Orkin to anyone. Very great experience.

De
Review №9

We have used Orkin for years and always get the best service. Any time we have issues they are quick to respond.

Ji
Review №10

Robert was very professional and informative when I asked questions. He was friendly and cared a lot about his work and helping people. I would 100% recommend that he be the one to come and service your home because we loved having him. Top level professionalism and a great person.

Ma
Review №11

Iziah and Andrew were great. Very thorough explanation of what we were getting and took pictures to show us what we were looking at. They gave us multiple options to choose from and looked out for what was needed.

Ti
Review №12

The same service man shows up to my house every time. He is super friendly and always answers any questions I have! Nothing but great experiences with the company and I’ve been using them for about 2 years. Anytime I’ve spoken with any employees from the Raleigh Office they have been helpful and friendly.

Sh
Review №13

We’ve been using Orkin for about a year now. Angie is wonderful! Always listens to our concerns and extremely informative. Great customer service, always on time, competitive pricing.

To
Review №14

Robert from Orkin did a great job – would definitely use Orkin again in the future, very pleased with their service!

Ka
Review №15

Our technician Angie was great! Through and great to work with. Treat us like family, very friendly. I would definitely recommend orkin.

Le
Review №16

Angie is phenomenal and is a stellar professional, simply amazing!She goes above and beyond and if I could give her a 200 rating I definitely would do so.She follows the protocol utilizing all safety measures by wearing mask and safety gear to perform job effectively.I will recommend Angie to All because she does a Great Job and goes that extra mile.I hope Orkin realizes that Angie is thorough in rendering services, highly knowledgeable in everything and does an A plus job and always friendly, and on time. Angie has set the bar high with all services and is the perfect role model for Orkin.I appreciate all she does and I am always a happy, happy customer with her services. This lady deserves a raise and worth it with her hard work. I am over the moon with her services and know Orkin is blessed to have her on their team. Trust me- she is utmost appreciated!

Er
Review №17

Kelvin is always super friendly when he comes to spray our home for bugs. I️ would highly recommend him and Orkin.

Me
Review №18

I have yearly problems with carpenter bees. Rather than having to kill them, Orkin has a pheromone product that makes them stay away. It works! And their work is guaranteed ! I had them come back once for bees again in my front garden with the same pheromone and again it worked . It’s worth paying for the extended plan… you can’t control bees but you ca control what they eat … like your porch 😳. I would recommend this company no issues !

Li
Review №19

Our service reps were really polite and did a great job of explaining the service. Hours after they completed the service, we found a dead roach outside on our patio, so we know that the service works. Thanks!!!

Li
Review №20

The mosquito treatment we get from Orkin is the best money we spend all summer long. Part of our property is considered wetlands, and mosquitoes used to be a real nuisance. I think what really sets them apart are the people that make the company. Kelvin is very professional, does an excellent job every time, and he is always here when he says he is going to be. Thank you

Ja
Review №21

Besides being punctual and communicative, Iziah was incredibly polite and a pleasure to have in and around the house. He patiently listened and gave feedback as I led him around, was quick to identify possible problem areas, and gave the outside and inside a thorough spray. Highly recommended!

Ch
Review №22

Big company services with small company feel. The local techs always go above and beyond looking out for the overall well being of our home.

La
Review №23

The gentleman that came and perform the treatment was very kind and helpful!

Ko
Review №24

Bruce is very knowledgeable and has great customer service!

Ch
Review №25

With regular maintenance; we have never experienced any pest issues of any kind, nothing but the occasional friendly spider. Super happy with our service.

Ho
Review №26

Orkin has been treating my home bimonthly for over 3 years. The technician is always very friendly, professional, and punctual. Whenever I have an issue between treatments, they send my tech out for an additional treatment at no extra fee.

Da
Review №27

I have been using Orkin for several months now, after trying multiple local exterminator businesses. Weve had an ant problem for years, but no one could seem to fix it - until Orkin arrived. Since that time, Ive learned to love my home again! Orkin single-handedly eradicated the problem - and its been over a year since weve seen activity. I love their professionalism, their experience, their quality work, and their communication. They make hiring and keeping an exterminator simple.

Em
Review №28

Always on time, professional, courteous, and kind. Exceptional service.

Sa
Review №29

Rep was very professional and did the termite inspection and crawlspace dehumidifier quickly.

Al
Review №30

They were on time and very polite. They also took pictures and took the time to explain how to resolve the issue. I would happily recommend them to Family and Friends. Thank you for your help!

St
Review №31

Orkin treated our underground space & around our home years ago and continues to inspect under their guarantee. I am pleased with the service.

Jo
Review №32

Orkin is great! After the initial call about ants we haven’t seen any other insects! I highly recommend!

Ch
Review №33

Great service. Very helpful, thorough and prompt.

km
Review №34

Very thorough this time around and ALWAYS very professional.

Ne
Review №35

Zack from the Apex office was awesome! So kind and courteous for our first visit. We used ORKIN back in our old home and continued service in our new home. Will definitely keep using this service. Thanks!

St
Review №36

I regularly get Orkin Service. Isaiah is quiet, respectful and professional.

My
Review №37

Very professional, asking if theres anything that she needed to know about my issues to perform her services better. Very nice.

Ch
Review №38

Or technician is the best, we have him, mr kelvin, come out once every other month amd we have no pest!

Na
Review №39

I have had roaches for a while but it got to the point where they were evident every day. I had had enough.

Ba
Review №40

The tech(Matthew) and representative (Shawn)were very professional, informative and friendly.

Sa
Review №41

Excellent customer service technicians. Highly recommend Orkin for anyone needing house inspections for infestations

Ch
Review №42

We are happy with Orkin. Mr Robert is the best. Also when we had a big problem the manager himself came out to fix the issue. The same day. We are Very satisfied.

An
Review №43

Robert was very thorough, explaining the services and intervals of return. Thank you for excellent service and prompt arrival.

bu
Review №44

Representative who came to our house was excellent. He answered all our questions. He was very informative, courteous, professional and pleasant to talk to.

Be
Review №45

The Gentleman that came out is Wonderful and very Professional

Sa
Review №46

Nathan McDowell in Orkin Termite control came to my home to inspect the termite bait traps. He was very cordial and reported no termites and also explained how the traps work. I ask him to inspect the dehumidifier Orkin installed under our house and he said working normally. Nathan was very helpful and informative.

Ro
Review №47

Technician is very professional, helpful, knowledgeable and really nice guy, this service has kept bug control in check, would recommend

Cl
Review №48

The technician (Roger) was very good! He explained the Orkin process and expected outcomes. I shared my reluctance in using exterminators due to previous unreliable vendor. I was very pleased with the initial visit.

Ch
Review №49

I had a pest problem and needed new crawl space air vents installed. I also needed a new vapor barrier. Orkin was able to have someone come out the next day to provide me with a quote. Shawn arrived on time and did a thorough investigation of my crawl space and took the time to review his findings. He gave me 3 different pricing options based on the different types of work I was considering. I had already received quotes on getting repair work done and Orkin had the best price. They also had the first availability. Shawn himself came out to complete the work because he knew I was worried about pests in my crawlspace. He took lots of pictures when he was done and explained things as he went along. He also noticed two more entry points into my crawlspace for pests that others had missed. I was very pleased with the work completed. Everything was done quickly and professionally.

Ba
Review №50

Service Tech is very nice and polite. He does his job and notifies me if he sees any thing that needs extra attention.

Su
Review №51

We hope our cockroaches never leave as long as we get to see Matt, our sweet exterminator. He is so cute and kind! Six single girls live in this house. Please let us know if you are interested, Matt!

ma
Review №52

Kevin was really nice and professional

De
Review №53

Wonderful service man Zack

Lo
Review №54

Danny has been doing my mosquito service for several years. He is professional, friendly, helpful and accommodating.

Ku
Review №55

Had home treated for bird mite infestation.We hope it works and no longer have to deal with the bites and mites.

Di
Review №56

Very professional and did and amazing jobs. I also learned a lot about termites

Va
Review №57

Angie is very nice friendly and professional 💙

Hi
Review №58

Angie and orkin are the absolute best. If you call theyre there for you for your every need!!

An
Review №59

Danny is very professional and pleasant. We have been approached by competitors for pest control but would never consider changing. Orkin is very competitive with others.

Su
Review №60

Kevin was GREAT ! Super nice guy and very informative!!!

Tr
Review №61

First treatment went great. I had some anxiety about having someone come in our house during this time but the Orkin member was professional, respectable to our space, and explained the process (even accommodating our crazy dogs). Thank you and look forward to continued pest control.

El
Review №62

Angie was awesome. Tried a local pest control that couldnt call or show up on time. First visit was beyond my expectations. Looking forward to Services with Angie. Her personality was like I have known her all my life. If could give 10 stars I would!

Je
Review №63

I use Danny with orkin for pest control and mosquito treatment!!! Great to talk to! Prompt and overall nice guy!!!

Na
Review №64

Excellent service and very informative

Sc
Review №65

We are very happy with Orkin, but especially our regular service technician Robert. He is very skilled, professional and courteous. Not only do we have our pest issues resolved, we also come away from Robert’s visit with a feeling that we’ve been reunited with a trusted friend. Great job Robert!

Ho
Review №66

The technician came out on time, was so friendly and professional. He was very knowledgeable about the type of cockroaches that I have problems with, even gave great advice. He took his time getting to all the areas that needed to be done as well. The service was excellent!!!

Lu
Review №67

Great/professional

Ch
Review №68

Iziah, our Orkin tech, has always been courteous and thorough, always asks about any problem areas or new issues that might have arisen. We’ve been using the tick and mosquito service for two summers now and love how effective it is and how much more usable our yard is for us and our pup.

Ma
Review №69

I been with Orkin for several years, and never received bad service. Always prompt and always contacting you ahead of time letting you know when they will be arriving. We have had differences tech throughout the years and each one of them was very very professional. Great Job. Thanks

De
Review №70

I’ve been an Orkin customer for over 16 years. I’m always pleased & impressed with the professionalism of each technician.While I rarely need to call in between treatments, when I have, a technician has been more than happy to come back (even if it’s because a spider web is too high for me to reach)

Ju
Review №71

Very professional and fast /easy to work with also has a great price

Su
Review №72

Bruce is always professional on his visits. If I ever have a problem between visits (usually ants), hes quick to return.

Ca
Review №73

We use Orkin and have a local professional Danny. Danny is so responsive and does an incredible job every time. Orkin is reasonably priced and always has been great.

Pr
Review №74

Service Representative very professional well pleased

Ly
Review №75

They are always professional and our cockroaches were gone in a flash! So thankful for this company!

Am
Review №76

This was our first Orkin treatment as part of a quarterly service plan. I must say that I am pleased with the service so far. Robert arrived at 10am on the dot, was super friendly to the whole family, was very knowledgeable, and asked questions to determine if we had had specific needs at this time. Definitely better than our last pest control company. Orkin may not be the cheapest option, but it seems like it may be a case of you get what you pay for.

Kr
Review №77

Our Orkin representative was amazing. He asked thorough questions regarding our concerns, answered all of our questions, provided very insightful information and made us feel so comfortable and confident that we chose Orkin to address our needs. He was kind, funny and professional. It was a pleasure working with him and we’re looking forward to continuing our contract with Orkin.SN- He came out and treated our home on a Monday afternoon for what seemed like hundreds of ants invading our home, for months.. no matter what we tried! He said that the Orkin treatment could take up to 7 days to see maximum results. Maybe sooner. Tuesday we only saw 2 ants in the entire house! Which means they’re definitely going away and hopefully to stay gone! Amazing. VERY pleased! Definitely choose Orkin if you’re experiencing pest problems! They’ll give you amazing service and peace of mind.

Ot
Review №78

They were very professional and very friendly and very knowledgeable or what they were doing

Al
Review №79

Isaiah is very friendly and helpful no matter that the issue.

Li
Review №80

Professional. Fast. No odors

Sh
Review №81

So far my experience has been excellent. The young lady who set up my appointment was knowledgeable and patient as I had a lot of questions and the technician who came to do the work was professional as well and friendly. He gave me some tips and made some recommendations.

Fr
Review №82

Our tech Tripp was polite and professional. Showed up on time . Used PPE without me having to ask him . Explained what he was using, how it worked and what to expect after treatment. This was our first service, so far very happy with this company! Ty

Jo
Review №83

Although it took a little longer than expectedThey are very good at what they do, the staff is fun and courteous, The Doctor was very thorough, From check in to check out, great service.

Sa
Review №84

Excellent customer service, and they really just get the job done without making it hard on you. I got a vapor barrier installed, crawlspace vents replaced, and termite prevention traps set up along with regular pest control barrier spray.. all in one day. All I did was make the call, talk with the guy who came to do the free inspection they offer, and then set up what services I wanted/needed. The two different guys who came out were helpful, knowledgable, and didn’t take any shortcuts. If you’re going to pay for pest control, I recommend Orkin for sure.

Di
Review №85

Excellent service. Professional staff.

Av
Review №86

The tech was knowledgeable, professional, and incredibly kind. This is our second annual treatment with Orkin. Our last treatment worked so well at keeping the ants at bay all year.

Do
Review №87

Angie with Orkin has been servicing my home for several years. Always very punctual, friendly and knowledgeable.

Ab
Review №88

Great service! Very detailed.

je
Review №89

Pleased with results .The lady who did the service i think her name was Angie was very nice and professional. After 2 treatments i was very pleased.

Al
Review №90

The technician was very polite and professional. He knows the job very well and knowledgeable about all different types of products. It was a peasant talking with him.

Gr
Review №91

The value is excellent with overall price and the warranty you get. Both the customer service representative I spoke with initially on the phone and the technician who came out were extremely friendly and knowledgeable and answered every question I had. Orkin will likely be my go-to for this type of service from here on out.

Je
Review №92

10/10! They are fast and professional. We rent our home and the foundation isn’t great so ants are always getting in. Orkin does a great job. I highly recommend.

Ro
Review №93

Very nice first time experience with Orkin. From the time I set the reservation up until the end of the appointment, the entire experience has been very positive. I appreciate the accurate window of time and speed of service as well as the professionalism of everyone involved

Ma
Review №94

They’ve always been professional, clean and explained everything about what they’re doing. They smile and do their work efficiently. Orkin is a great company to work with.

De
Review №95

My Tech Isaiah, always makes sure to do a thorough job and listen to any concerns regarding tiny bugs or creatures . He is patient and professional. Thank you Isaiah!

Ka
Review №96

First and foremost, Bruce always does a thorough job treating our home each visit which is why we have continued our service with Orkin for more than a decade now. I can’t express enough though, how important it is to have a contractor in your home that you trust. Bruce is that person. It feels more like a family friend providing a service than a “bug man” from Orkin. He’s seen us on good days and bad days and always takes a few minutes to check in with us personally and us with him. Kudos to Orkin too for providing a work environment that people like us benefit from Bruce’s long time employment!

Mi
Review №97

Was found I had termites. Orkin was the first company they came to mind. I actually had another company trying to sell me their service for pests and they discovered the termites. I declined their service and went with orkin.

Ke
Review №98

Danny does a great job for us inside and out!Reasonable cost considering they will come by at a moment’s notice.Always excellent.Never a worry.Always on schedule.

Cy
Review №99

I had a positive experience with my Orkin Exterminator. He was very detail in explaining my pest problems and what he had to do. He also explained the cost and the different means of paying. I felt he was very knowledgeable. He stated he would return if the problem was not solved before he was scheduled to return.Again I was very impressed with his knowledge and professional service. I give him a ten if that is the highest rate.

Da
Review №100

We have used other pest control companies in the past and after the Covid 19 pandemic they went dark. I called Orkin and within 24 hours they were at my residence and addressed my concerns. Their technicians were right on time and extremely professional. They took the time to explain what they were doing and answered all of my question.Sean the termite specialist was absolutely fantastic and Roger who did the pest control as fantastic also.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:609 Mercury St, Raleigh, NC 27603, United States
  • Site:https://orkin.com/locations/north-carolina-nc/raleigh?utm_source=local&utm_medium=local&utm_campaign=LCL0090
  • Phone:+1 984-389-8658
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
Similar organizations