I was in need of some alternator brushes to replace the worn out ones in my OEM 99 Regal with the 3800. I was delighted to get the actual correct person on the phone within 60 seconds or less at Thompson!!! The gentleman who answered my call was extremely knowledgeable and friendly. Just, on point! The parts needed to be sourced in from a local warehouse. They arrived precisely on time with a phone call from the parts department alerting me directly for notification of their arrival. Thank you again, Thompson Buick, GMC, CADILLAC Parts Department for doing it correctly the first time and not wasting either of our time! 5 STARS

Very nice staff!! Cadillac is building the best American made cars anymore but the service at Thompsons is first class!

Great customer service personnel experience. Great repair service experience.

Great and reliable service