Probably the best mechanics I’ve ever done business with. They are flexible in terms of scheduling, reasonably priced, friendly, and have always identified the problem quickly and been able to fix it. They will definitely continue to get my business.
They are very upfront and trustworthy. Their pricing is fair. Steven was a great communicator. This is where Calvin will take his cars from now on. Great service. Staff was super friendly! I came in with several things that needed done and they took the time to call and approve everything before just doing the service and charger you later. Definitely recommend!
I’ve been a Creech loyalist for over 10 years. I wouldn’t dream of taking my cars anywhere else. These guys are professional, keep you informed every step of the way, and rare mistakes are made right immediately. You will not find a better shop. I love these guys.
The experience was great. I have a 2017 Jeep Wrangler with a lift. The drive was dangerous once the Lift was installed. After multiple tries to fix at the original shop, I took the Jeep to Creech Import Repair. Stan and crew went way beyond what I would have expected. They were able to determine the cause and were able to fix. The Jeep drives the way it should, lift kit, big tires and all. The final charge was very reasonable for all the process of elimination that they went through to figure out the issue. Highly recommend.
My timing belt broke and required a valve job. Creech communicates extremely well. Huge job, completed with precision in a week and Jordan wanted it done faster even after I had expressed that I was in no rush! It doesn’t get better than these guys. Super fast, genuine, and empathetic! They aren’t here to fix your ride and collect a check... it’s much more. Hospitality at its finest!!!
These guys are great! I’ve used them four times over the past three years and each time they did more than expected at same price. Even told me not to do some work that I thought might be needed. Talk about honesty! Each time work was done right the first time…
I highly recommend this place. I’ve had the timing belt/water pump kit, valve cover gasket and spark plugs replaced. My AC compressor and dryer were also replaced. I’ve had some recommendations of service that I’ve denied because I can do them myself. However, Creech performed one of the recommendations at no cost. They also follow up on how my car is doing. Steven and his team are very professional and have tons of experience.By far, this is the best automotive repair shop I’ve ever experienced. This is my go to shop from now on.My car is purring well with ice cold AC.
Thankful I found Creech from a trusted recommendation. Great service. They went above and beyond to take care of my issues. Do yourself a favor and take your car here!
Absolutely fantastic service from professional repqir folks that value your business.Took impeccable care of my wifes Lexus for the big 90,000 mile check.Car completed early in spite of additional work.All work was reasonably priced and came with a warranty.Highly recommend.
Well I may have been one of their first customers back in the early 90’s. Keep going back. Honest work. Great diagnostic service. Proper pricing.Hard to beat.
I purchased a used Honda for my daughter to take to college. The car had an undisclosed oil leak that was not visible. Which we learned of once it caused other problems. We were told by 2 other places we needed a new engine. I took it to Creech for a quote and was told they could repair the existing engine. And actually fixed it for less than quoted. Today I had to drive my daughters car and my goodness it is driving so good!!! I will be bringing my car there now for repairs. Thanks Creech
I stumbled upon Creech because I just didnt have the time to get a few things done myself and needed them done asap. They were able to get me on the schedule very quickly, (they had an overnight/early bird drop off set up, even an after hours pick up set up), and install the parts that I had already purchased. It took them less than half a day and everything was so smooth. Its hard finding shops you can trust and I think I found one!
I took my Subaru to Creech Import Repair based on the great reviews from several sites. They were friendly and helpful. I was having an oil change and asked them to check for any other maintenance issues. They found none. That’s right, they were honest and said the alignment was fine, the brakes were good. Nothing else needed. Therefore I will use them when something is needed. Thank you Creech Imports
Always very thorough, honest and professional. They do not use pressure tactics. If you need it, they tell you. If you don’t need it, they tell you that too. They also give you a heads up and timeframe on maintenance that you will be needing in the near future. In my case, tires. I really trust this shop.
I took a chance calling Creech Automotive based on all of the 5 star reviews I found online and I am so glad I did. They just did some major work for me, replacing the head gasket, valve cover gasket, timing belt and water pump on my 2009 Subaru Forester. They exceeded my expectations. Everyone I spoke to was professional and courteous. Their technicians were thorough and were able to complete the job ahead of schedule. I will be calling Creech for any maintenance or repair work I may need in the future and recommending them to anyone in need.
Creech always takes great care of my vehicle and gets me on my way as soon as possible, all while I can continue working in their guest office. They always seem very honest and fair about any additional repairs they recommend for my vehicle. Highly recommend anyone check them out!
I have always had excellent services, never trying to sell me part that are not needed. I highly recommend Creech Import Repairs.
These guys are Great! They let you know how important the items found to be repaired are,must do or can wait awhile. Prompt and professional.
Very polite service. Repair was done in a reasonable timeframe. Will return and recommend to others.
Outstanding customer service! Honest, and work done with integrity and professionalism. I have been a customer for over 20 years.
We’ve been using Creech for nearly a decade and continue to consider them trustworthy, practical and fair.
The guys there were awesome! I went in expecting to have brake pads replaced but they said the brakes were fine and didnt need replacing. I did have warped rotors causing a shudder when I braked so they turned the rotors, taking care of the shudder and costing me half of what I expected to pay. Its so refreshing to find a local business that doesnt take advantage of customers, especially as a woman whos been down that road before. Id definitely recommend them and will be back when I need future service!
Awesome staff - they take excellent care of my vehicle and are great with communication. 10/10 recommend for all routine maintenance and repairs.
Maybe the best car repair shop we have used, truly. Integrity, honesty, kindness, along with great work and pricing. I drive a fair distance to take our car and I will continue because it is just that good.
Creech took care of the timing belt/water pump related maintenance on my 2011 Subaru Outback. They also installed a new transmission valve body and spark plugs and they did a wheel alignment. The service and price were extremely better than what the dealership offered. I would highly recommend this shop.
This shop is really good. They did a full assessment of my Acura, but they didnt push me to get anything more done than Id brought the car in to have done. I ended up having them do some additional scheduled maintenance, but primarily because I thought their prices were very reasonable. The brake work they did was excellent. They replaced the rear brakes but recommended only resurfacing the front rotors, again saving some money. Will definitely go to them in the future.
Helped give me great peace of mind with my car in a pinch, thanks Steve!
We have used Creech Auto for many years and they provide excellent service and care. We highly recommend them to other consumers.
I brought my own LED headlight bulbs in to be replaced in my 2010 Honda Insight EX. They quoted me an excellent price for labor to replace both sides. After the replacement, an error light came on but it was only because the new LED lights was causing the computer system to think the the daytime running lights werent working. The nice gentleman at Creech told me how to work around the error message as it didnt affect the performance of the car. They made me feel very valued as a customer. They took the time to make sure that left there satisfied that everything was safe. Its very important that I can find a reliable mechanic I have found them at Creech. Iwould and do highly recommend them.
Team Creech was fantastic. Stephen kept me up to date and delivered in a timely manner. Great experience. Very professional
Went in to get my 1991 Miata R134 AC Conversion kit installed alongside some wheels and tires I already bought. First time here after being recommended to this auto shop by a redditor on r/Raleigh! Waiting area is very nice with complementary beverages, the place had a very welcoming atmosphere, very fair prices and a professional job to tie it together. Will be back here for any future projects I have in my mind for my car :)
Creech did an amazing job on my car repairs. They really did go above and beyond, and gave me updates along the way. Prices were very reasonable! I would recommend Creech Auto Repair to all my friends and family.
Good value, solid advice on your vehicle. They absolutely blow away the dealerships in value and have the same people time after time.
I’ve been a Creech customer for 10 years. They are honest, helpful, friendly and professional. I would strongly encourage anyone needing an auto repair/maintenance provider to become a Creech customer.
Mr. Steve was honest and professional. This hands down have been one of the best experience Ive ever had getting my vehicles repaired. This is the garage that you can trust your moms going to..SincerelyMr. B. Lucas
The professional staff always provides me with an honest assessment of what work is needed. I have used Creech for 8 years now. Like so many people I just do the basics when it comes to vehicle maintenance, oil change, battery and tire replacement . When I needed my breaks checked and a number of past due fluid maintenance changes, I was given recommendations for what was needed. No pressure, no guilt just the facts. Its always a pleasure to do business with these guys! If you need a great mechanic, then dont look any further than Creech.
Timing belt change. Offered fair price and did not upsell additional services. They provided a list of services that may be needed based on mileage but more conversational than pushy sales.
They were so professional! I had to have a bunch of work done and their prices were exactly what you expect. As a woman, I have to be careful about going to car shops, and I feel very comfortable coming here for work. My car drove so much better after the needed repairs. I highly recommend and will continue to come back as long as Im in the area.
Just a great experience through Creech. Took my jeep in to repair a wheel speed sensor and to get some general maintenance done. Creech did a great job of diagnosing every issue and very quickly got back to me with an invoice and called to explain everything.The repair prices were very reasonable and the speed in which they did the work was great; my jeep handled a 9 hour drive immediately after the repairs with no issue. Cant recommend them enough.
They quickly diagnosed the problem and reported back to me. I approved the repair which was quickly performed and my vehicle was ready to go. Very pleased with the service.
Very friendly, very professional, you could have worn a suit or prom dress in the waiting areas they were so clean. Explained what they were doing and did not give me a bunch of reports or diagnostics I did not need. Prices seemed OK as well. Wifes car has the new R1234yf which is a good bit more expensive, but they had the experience and tools to work with it.
Fast, quality work. Excellent service with reasonable prices.
Very happy with my experience. They were professional, knowledgeable, and informative. I was looking for a diagnosis but they not only diagnosed the problem, they completed the repair in just a few hours.
For the past several years, my wife has been dropping her car off at Creech in Raleigh for routine maintenance and anything else it needed. Of course, that means I must follow her from our home in Durham, take her back home and then take her back to Creech when the car is ready. I had often asked if she couldnt find a mechanic closer to home, but she insisted that as far as she was concerned, there were no other mechanics. A week before Christmas 2020, we took her car in for a job that was estimated to cost us $1,300. Later that day, we received a call from Creech telling us the problem was not as bad as originally thought-it was only a fuse-and the cost was only $64. Not only was it great to save that much money, but we think it was even greater to learn that we are dealing with such a gracious, honest business! What a blessing! I will never, ever again complain about the 45 minute, one-way drive. In fact, I will be glad to make it from now on. Thank you Creech for your honest and consistently great service! Kim and Barry Saunders
Awesome experience as always. Been going to Creech for over a year now and they always do a great job! Creech is honest, efficient, and fair with pricing. I would recommend this shop to anyone!
I received an oil change, tires rotated, and my wiper blades changed. They explained everything throughout the process and were very reasonably priced. Everyone that I talked to was very nice.
Thee best auto repair shop in Raleigh. They work on more than imports. I have a 1979 Ford F250 and they have been extremely helpful in getting her back running well again. We also take in our 2014 Toyota Avalon for services. Very affordable, honest and fair. What I mean by honest is they tell you the truth about expected time frames, issues and what they can do. Good people, nice waiting area and knowledge Team.
Brought Honda in for state inspection. They are courteous, efficient and charged the legal price. Waiting room is very comfortable with huge, soft chair and sofa.
Great service! The team is always friendly and informative. I typically do not wait long but they have free WiFi and coffee so I can work while I wait.
Creech performed an oil change and state inspection on my lexus. They were almost half the cost of the same work at Valvoline. They were also quick and friendly. I had to make an appointment because I was waiting (vs leaving the car with them) which is understandable because of COVID.
My catalytic converter was stolen, which the police told me has been happening a lot in Raleigh. (PSA for every Prius owner: get a Cat Security shield--its a $160 deterrent to protect a $1,600 part.) Stan Creech was wonderful. He was sympathetic, helpful, and accommodating, letting me source my parts to bring the cost down and immediately recommending a cat shield to protect myself going forward. He was prompt over email throughout the process. It took under 24 hours for the Creech team to take care of my car, and the cost estimate Id been provided was extremely accurate. The waiting area of the shop was clean and smoke-free and so was my car. Everyone I spoke to was professional, courteous, and masked. I see why people love this shop so much. Creech made a horribly stressful time so much easier and so much more affordable. Ill definitely be a returning customer and will recommend them to everyone I know! Thank you all!
I visited Creech Import Repair for the first time in October 2020 for a whole list of overdue services I needed on my car, including a broken door, new brakes, oil change and state inspection. When I dropped my car off, I walked right up to the counter and was out in less than five minutes. Within an hour and a half, I got a call detailing the options and costs for the various services I needed. The options were explained well and they weren’t pushy and didn’t oversell. The work was done within a few hours and I was able to pick my car up that day. The final cost was actually a little bit less than discussed because of a first time customer discount. I’m very happy with the services provided and the price point. Will definitely be using them for my car maintenance needs in the future!
Friendly no upcharge, thought it was my axel then found it to be a backplate on the rotor and fixed it, could have up charged me or replaced a part that was not necessary but they zeroed in on the issue and charged me fairly. will certainly return and recommend to friends and family
Steve was great with explanations and follow up.
Great communication and fast service. I will be switching all of my Toyota service needs to Creech.
Very straight up with giving me estimates, timelines, and how important something is to be replaced.
We have trusted Creech to take care of our cars for 7+ years and have always been pleased. Honest, reliable, professional and friendly, the team at Creech makes getting routine maintenance and repairs easy and stress-free. So happy to have stopped wasting time and money at the dealership! Thanks, Creech!
I always receive the best auto service at Creech Import Repair. I trust them to take care of all of my vehicles and keep them in good running order. Thanks.
Our first experience was positive.Staff is friendly. Schedule and quality of work was great.
Creech is the only shop that I will use. They have always taken care of me and I am a discerning customer. I got a defective part installed once on a Friday and they gave me a loaner car for the weekend after hours!
Graham was very communicative, honest and fair with pricing. He also offered future repairs that were not immediately necessary but things we might consider.
I can highly recommend Creech for auto repair! I have an old car and the gear shift would not go into 3rd gear directly. I had already taken it to another place that could not figure it out. But the folks at Creech figured out the issue quickly and fixed it. The cost seemed surprisingly reasonable. I will definitely use Creech again!
I bought a car from a very nice gentleman he kept all the receipts from the work done on the car. All the work done were the issues with the car I bought I got it as a project and I wanted to share this information customers that they may not be getting the best quality service.
Creech auto will send you account to collect if you’re a couple days late. You can only pay with cash or money order at the office. It’s 2020 they should offer different way to pay like online or with a debt card. Nobody wants to drive every 2 weeks or month to make a payment at their office especially if they work a “9am-5pm” job. It can be really hard to get to the office during their business hours if you live a NORMAL life with kids or other lively obligations.
I appreciate that the guys look out for my safety when I bring my car in for service. I would much rather have preventive measures taken early than to wait until failure with additional damage and cost. Thanks to everyone there!
Creech Import Repair always offers great service and help my car stay in great condition. They explain things well and do things cost effectively. They have a very comfortable waiting room and clean bathrooms. They also have extra seating for COVID to help ensure social distancing. I am so glad I found them and I hope they continue their great services.
Cant stress enough about the positive experience I always receive from the staff at Creech. Honesty, quality of work, at a fair price is a quality that is hard to find these days and Creech delivers on that each and every time. I am proud to be a customer of theirs and would recommend them to anyone looking for auto maintenance and repair.Thank you again for always providing great service.Randy V.
Mr. Holland was courteous and efficient.
Fantastic service! Gives you that small town care in a big city. So glad we found them! Steven has been amazing taking care of my son and I!
Great experience. Provided timely and detailed information on their diagnostic findings. I took the car to them for a second opinion and they ended up costing less than half of the first place. I highly recommend them for any automotive service needs.
The Creech crew is great. Always good honest work and no up sell. Everything is explained well. I highly recommend.
They will fix stuff thats not broke (and charge you of course). But thats probably all mechanics. Bunch of crooks. I didnt have to go but once though.
The team took good care of my 4Runner and its running like a top! I had been searching for a non-dealership body shop for my Toyota, and I wont have to look any further. Graham was great to deal with. Nice work
I was very happy with my treatment and service here! Highly professional and helpful. Forthcoming with information about what was wrong with my car and what were the different options for going forward. Their prices seem reasonable for the value and quality of service you get. They seem really trustworthy. Will definitely continue to bring my Lexus to them in the future.
I cannot say enough about Creech Import Repair. They consistently exceed expectations, increase trust and provide total customer satisfaction.Jordan Creech - fantastic! Honest, positive, and great customer care. Thank you so much!We will continue to call Creech for our vehicles and highly recommend/refer!!Thank you to everyone at Creech - we appreciate all of you and all you do! THANK YOU :O)
This is a very reputable place. Got my work done without feeling ripped off. No surprises with these guys. Great customer service.
Having spoken with several intake technicians as well as the man who did the repair, I commend their integrity, knowledge, patience and professionalism.
Top notch service, fast turnaround times and fair pricing. I would recommend Creech Import Repair for anyone looking to have repairs done on their vehicle for a fair price.
I trust they will do what I need correctly, reasonably, and in a timely manner.
Very nice and honest people here..so far they have saved me from purchasing a used car (through there pre purchase inspection). Was so appreciative of that i decided to bring our family Suburban for service here when i usually bring to chevrolet dealership. They saved us a good amount of money and time..just purchased another Honda and will be servicing that here as well. Thank you!-Aamar Lewis
I have been a customer of Creech Import Repair for several years now. First and foremost, they are a family business, which is a major plus in my book. Their customer service is outstanding. They will patiently take the time to explain any service you want or need on your vehicle, again & again, as some repairs can be difficult to understand. They will tell you if a repair can wait, or if it is urgent. This helps when budgeting for a repair.The work is done right the first time, and the prices are reasonable.They have been in business for over 25 years, and I highly recommend them.-Lauren of Raleigh
Needed to get my brakes fixed and Creech came up on the list of good places to use. I contacted them and they were able to get me in quick and the work only took a day. Steven gave me a broken down list over the the phone of work that needed and could be done. It was great and the price after choosing the work was perfect. Will be using them as our regular mechanic from now on!
I had to leave this review immediately! Ive never been so impressed with an auto shop before. I cant wait to take my next car to them.Thank you for taking the time to walk me through the prepurchase inspection on the 4runner and treating me with so much respect. They took the time to thoroughly explain everything to me and went above and beyond by helping me come up with an offer price to bring back to the dealer. Thank you guys!!;
Creech looked car over, called me with itemized list of recommended service items, noting which were priorities. I opted to hold off on some, do some myself, and give them the go-ahead to do the others. Within a couple hours, the work was done. Entire process was transparent and efficient.
Very clean and comfortable waiting room. They explain very option. Nice people.
Creech has been very good to work with, fast, and reasonable, both in terms of cost and policy. Weve used them several times. Theyre easy to talk to on the phone, give good information, and communicate promptly. Tis last time they replaced my alternator and also tracked down a power drain in my electrical system that was repeatedly draining my battery.
I have been a customer with Creech’s for a few years. Thankfully, they have always done a terrific job and kept my cars in great shape at a fair price. Creech’s has a great pre-purchase inspection, which I have used 3 times - most recently they saved me from buying a lemon and I was able to avoid about $3000 in repair expenses!! (well worth the few hundred dollars to know exactly what you are buying). One of their pre-purchase inspection resulted in the dealer agreeing to repair all of the items listed in the prepurchase report (saving me about $400). The fact Creech does not try to upsell or push unnecessary repairs makes every visit easy and if there is anything of concern it is identified and stated as “You might want to keep an eye on…” – so you are aware that it will be a necessary repair the next visit (which in my experience has always been the case). If they quote a price and they were to low, they take the loss – however, if it is the other way around, the customer gets a saving (which happened with my honda transmission flush). Every interaction has been honest and straightforward. I wish every business were run like Creech. Keep up the great work.
Excellent response time, professional and had my vehicle back within 24hrs. Highly recommended!
Awesome auto repair,, i have used Creech for 20+ years, never an issue, just excellent work.. There business model is to provide u with quality repairs..
Its a .joy to take your car to a shop that will always do the right thing. My wife bought new tires for her and the dealer said the wheels nedded to align. I went to Creech and an alignmrnt was not needed. Creech Auto Repair is my go to shop for all my cars(4). Keep up the good work.
Very reliable, courteous and trustworthy company.Thank you Creech Imports for taking care of my daughter’s Honda while she’s away at college. Just another peace of mind for this momma that she is well taken care of and safe since I live 9 hours away now.I appreciate you all for keeping in touch with me throughout her services.We will always use Creech Services for our Honda needs.
My Subaru BRZ needed a new clutch and release bearing immediately. I called Creech and they took me right away. They got my car repaired quickly and at a very reasonable price. Jordan and Daniel at Creech provided the best customer service anyone could want. I was completely satisfied by my whole experience with Creech and will call them the next time I need auto service done right, start to finish.
Quality service and excellent customer service!
Today was my first visit to Creech Import Repair shop. I have previously taken my Honda CR-V to the Honda dealer for service several times. I was looking for an alternative to the Honda dealer because of the amount of time it took for them to service my vehicle (even when I had an appointment) and for an overall mediocre customer experience.I researched various area Honda service shops online and I chose Creech because of all of the excellent customer reviews I read, the fact that they are a full-service repair shop and that they are family owned. I was not disappointed!I scheduled an appointment online (easy) and they were very friendly and professional when I checked-in at the front desk. I chose to wait for my vehicle to be serviced (oil change, tire rotation and wheel alignment) and the service was completed in less than an hour and a half. They have a very nice, clean customer waiting area with complimentary sodas/coffee/snacks for their customers. They also have wifi that you can access. After the work was completed, everything was explained to me in detail and I felt the price I paid was a good value for the service performed.Bottom line for me was I felt truly valued as a customer, the staff was very professional/courteous, the price for service was fair and they performed good work. I will be taking my CR-V for service to Creech from this point on. If you are looking for an alternative to the Honda dealer for service, I would highly recommend Creech.
I came to Creech to get a second opinion on repairs recommended by the local dealership. They were very professional and let me know exactly what was and wasnt necessary, and even provided contact information for another shop that could complete one of the repairs at a lower cost. Very flexible with scheduling and the prices are fair.
Great business with friendly service. Communication was 100% very honest with plan of service.
Could not ask for better service. Great people and great work. If you own a Subaru, do consider going here rather than the dealer in town. I went to the latter once and the service was not good and was very expensive. Im now a Creech customer for life!
Always do a good job of explaining what needs to be done and what could be done.
I have depended on Creech for many years for all of my car maintenance and repairs. They do great work, charge reasonable prices and NEVER suggest a service that is not necessary. I trust them and would recommend them to anyone.
Looking for permanent auto repair business....found it with Creech