Michael (super nice guy) gave us an honest quote. Weve been planning to put in air conditioning for a long time, but were very particular! We appreciate that his crew all knew their specific tasks, did their jobs professionally, cleaned up after themselves, and respected our property. Their quality and workmanship went above our expectations!Rick & Jill Tanabe
Micheal is very professional and respectful of our home. He explained everything that was needed to install our AC unit. I felt comfortable and confident in his service. We appreciate his honesty and kindness. Prices are more than fair and better than most in Puyallup, he’s upfront in regards to unforeseen circumstances and discusses them prior to moving forward.
I am so impressed with the service we received! When our high efficiency furnace quit our good friends recommended Michael and boy I can see why!He was prompt and courteous. When he gave me a competitive quote I was encouraged. Then, he delivered on his promises with excellence. He even corrected an issue with the previous install that was not a quick fix. Now it’s how it really should be. He’s super detail oriented and took great care of us. I can tell he cares about the work he does. We really can’t be happier. I highly recommend them! Office staff was a pleasure as well, again courteous, great communication and knowledgeable.
Mike and his crew arrived on time. They were very professional. They showed me how to run my equipment. The thermostat they installed is very user friendly. I would recommend him to anyone who is looking to upgrade an old heating system or install in a new build. Pricing was excellent. I will call Mike for all my heating and cooling issues.
We promise, if you call on Michael at WestCoast heating & Air you will not be disappointed because we definitely weren’t!!! Thanks Michael for your fast availability and wonderful customer care that you gave us yesterday. It was a Christmas miracle as well as a Blessing to have found and met you. Your service, prices and friendliness did not go unrecognized. I WILL personally recommend your company anytime. 👍👍 and 10 star to you
We got three quotes for equipping AC in our home. After a recommendation from a family member, WestCoast was not only the best value (compared to Costco and Taylor), but the service was amazing. I get nervous with larger purchases, especially when it comes to getting quotes/estimates on something Im not familiar with. We paid exactly what was quoted, and his crew was just as friendly, respectful, and straightforward as he was.Im thankful I called WestCoast before making the decision to go with anyone else and Id make the same recommendation to anyone needing any HVAC service. Thanks Mike and team!
Our furnace went out on a Sunday evening, never ideal, and Mike called us back the very same evening! He has a great way of explaining what has caused the issues and options to consider and the costs involved. A very transparent process which I super appreciated! I highly recommend giving him a call. Thank you West Coast Heating & Air!
Outstanding experience. My wife and I struggled for two years deciding how to upgrade our HVAC system. Mike walked us through all of our options, explained the cost and benefit of each and helped us decide what was right for us. He and the team were professional, trustworthy, and kind. Highly recommend!!
Very conscientious people wonderful work ethic’s they did a very good job
Fantastic service. Its always hard to know if you are making the right decision when reaching out for professional service. You cannot go wrong with WestCoast. Extremely friendly, honest and responsive. Will be using for regular maintenance and referring.
We were facing a costly replacement of our heating and cooling systems. We had been customers of another company we had relied on for several years. Talking with a neighbor who had an awesome experience with Michael and West Coast, we gave him a call. Michael showed up (even earlier than agreed!) and gave us a thorough assessment of our options. We compared his proposal to our existing companys and found he was going to install higher efficiency equipment for THOUSANDS less than our other bid. He also agreed to install it THE NEXT DAY!. Michaels excellently customer service, can do attitude, attention to detail, and competitive pricing sealed the deal for us! Give him a call and you will be a customer for life!
The installers were on time and did a very professional clean job on installing the A/C, Furnace and thermostat. They wont leave until you are satified. Highly,highly recommended. The install wotks perfect and I keep going out ooking at it looks so good!
Michael gave me the best quote and then did a great job along with his sons. Professional and friendly. Also made great suggestions to get the most out of the new system. I have now had it operating for 2 months and I have never had such consistent temperature and quiet operation. I strongly recommend this family business.
We had such an amazing experience with this company that I had to write a review. When I research companies for goods and services I give a lot of weight to reviews by actual customers.My husband and I wanted AC for years, but always put it on hold due to finances. We had three companies come give us estimates. They were fairly similar in pricing. But we had a much better feeling about Michael and Diane with West Coast Hearing and Air. After the estimate we hemmed and hawed for quite a while and asked a million questions. They never pressured us at all and answered all of our questions. When we finally committed they helped us finance the project and got us on their schedule quickly.Michael was very knowledgeable, was clean and tidy, performed high quality work, and delivered quality product. They still keep in touch and help us maintain our system.I highly recommend this company.
Michael and the entire team are amazing. They helped fix the furnace at our previous house during an after hours call so that we did not freeze. Then at our new house, they were the only company I considered for our new furnace and ac unit. The quote was great, the work was completed on time, and Michael personally walked us through everything. There is no other company I would recommend more.
The previous owners of our home invested in a highly rated, top of the line system which unfortunately was installed with corners cut and incorrect sizing. This resulted in the unit failing after only 8 years. We had several other companies out to give bids for replacement but WestCoast Heating came highly recommended by a few of our family members so we decided to give them a call. They did not disappoint! Michael was knowledge, friendly, and professional. He found several additional items wrong with the system that the other companies had missed. He performed very high quality work and was quick to get our system replaced (which we appreciated with 80 degree weather looming). We can’t recommend WestCoast Heating enough!
After getting several quotes from other companies, Michael came over and gave us an honest evaluation of our situation. We ended up using WestCoast Heating for our furnace repair needs. Michael and Diane responded to our calls and concerns so quickly, that it was a pleasure working with both of them. I highly recommend this business!
Cool guys. Clean work. Fair price. Great advice. Always on time. We call them first. Experience and professionalism go a long way. They deserve 6 stars!
Mike did a great job letting me know my options, listen to me, and created a product that suited my needs and budget. I’m very impressed with the courtesy and professionalism of him and his staff. The best part was that he has a small shop in his truck and he was able to fabricate custom made fittings for my furnace The finished product is very clean looking. I completely recommend West Coast Heating.
We hired West Coast Heating and Air to service our furnace and install an ozone air scrubber unit for us. We received great service and great prices. Mike and his son are knowledgeable and professional and we highly recommend their company. We will be calling them again for future servicing of our heating system.
We had our system put in several years back and have loved it ever since. Whenever we have had a question come up or needed some general maintenance, WestCoast was there for us. Michael and his team want to build long lasting relationships with its customers by providing a quality product, fair pricing and friendly service. I have referred them to several co-workers over the years and have only received positive reviews back.
We would highly recommendWestCoast Heating & AirDwayne has known Mike the owner,for many years.He is very professional, and providedus with a heating and air conditioningsystem that is top notch in quality andperformance, at a great price.You absolutely will not be disappointed
Professional and Experienced! The service was exceptional. He offered great advice and has continued to follow up to ensure we are completely satisfied. I would highly recommend them!
I called WestCoast because of a friends recommendation. They got me on their schedule in just a couple of days for my non-urgent issue.Michael was very knowledgeable, and kept looking and searching to fully understand what was wrong with my system. He fixed the immediate needs, and made a written list of other items to take care of in the spring when we turn on the A/C. He showed me everything he found, gave his opinion, and explained what we should to do in easy to understand language.No pressure.Very professional.Definitely recommend them to all my friends.
Michael is one of a kind!! My heating system went out last October. I was panicked because my husband was out of town and it was really cold in our house and later in the evening after work hours. Michael came out to our house within 15 mins. That was very impressive to me. He explained to me everything he was doing to help me understand what the problem was. I can’t thank him enough for how he helped us. We have not had a problem since. Also, the customer he has is outstanding!! I would never go to anyone else. Stop looking around you found the right company with WestCoast Heating & Air. They will take care of you!!!
West Coast Heating & Air is my go to for HVAC issues. Mike has installed new electric furnaces and natural gas furnaces at several of my rental properties. He has diagnosed and repaired existing furnace issues as well. He performs excellent work at a reasonable price. Ive also had some emergency repairs needed, and Mike went above and beyond to take care of me and my tenants. I wont use anyone other than West Coast Heating & Air.
We had a great experience! Mike came all the way to Kent and provided us superb service. We highly recommend 👍🏼
Im surprised how much our American Standard split-system heat pump saves us on energy costs - at least 25% savings. And on the coldest days our old heating system couldnt heat our home to shirtsleeves comfort, but the new system is more powerful and can easily maintain the temperature we want - while costing us less!
West Coast Heating & Air is a 1st class business. Owner & staff will take care if your every needs, he leaves no stone unturned. I recommend his services to my family and friends.
Michael and Jordon did a wonderful job for us. Always on time and very well informed.
We needed to have our furnace serviced for the sale of our home, and I am so glad that we had WestCoast Heating & Air do the work! Michael brought our unit up to code, among other things. He is very thorough, and the report was very detailed, exactly what was needed for the inspection. I will refer WestCoast Heating & Air at every opportunity! Call them today if you need service or a consult for a new Heat Pump or A/C system... you will be so glad you did!
Very knowledgable, honest, and reliable. Other companies always try to sell you on upgrading your system when all you need is a new part. Even if you need a new system you know you will get the best installation and service.
“Great service and very professional! They went above and beyond. Will continue to use Wesrcoast for our air conditioning and heating services. I would highly recommend them to anyone looking for a new system or having a problem with the old.”
WestCoast Heating & Air is a great family owned business. They completed the job in a timely manner and where professional throughout the job.i would recommend them to anyone I know,who has HVAC needs.
Very friendly and excellent work. Very happy with the results. Will refer friends and family
WestCoast the people are great to work with and up to date with new products and great pricing.would recommed them to my friends.
My wife & I contacted West Coast Heating & Air on an emergency basis due to a referral from a friend. They arrived within 2 hours and assessed the problem along with a solution/fix rather quickly. They did Not try to upsale us or sell us a service/item we did Not need in an attempt to gouge our pocket book like other HVAC companies we used in the past. We recieved honest, reliable, quality service from West Coast Heating & Air plus excellent pricing combined with World Class customer service. We will continue to use West Coast Heating & Air for all our HVAC needs.