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Swan Nail
57 Manton Ave, Providence, RI 02909, United States
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Swan Nail

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IZ
Review №1

I don’t usually leave reviews because I’m lazy. BUT this place is so bad!! It deserves a bad review. First of all you tell them you don’t want a design and they STILL (do a design) “mak disign foe u” or “yuh vant jail” ( you want gel) and they fight over tips! They suck!

yi
Review №2

Amazing experience was treated very well even took out the ingrown toenails no more pain 😁

Di
Review №3

I have never had a problem sometimes I wait but thats my fault for not making an appointment.

Pr
Review №4

Poor service, poor communication. I very clearly stated I just wanted my nails removed. Fill? They asked, no just take off. Manicure ? They asked, no just take off. At the end they charged me for a manicure because of the clear coat they put on top 🤦‍♀️ after they cut my nail in the removal process and didn’t even do anything for my cuticles and didn’t file down my nails evenly! Never again. They also failed to remove all of the prior nail poilish before adding the clear coat so they look RIDICULOUS.

ch
Review №5

I love it

Du
Review №6

The acrylics are coming off and hasnt even been 30mins. The shapes arent even. My nail tech did not clean underneath my natural nails. Would not go back.The bright side nail tech was nice.

An
Review №7

Over priced. My sister asked for regular nail polish not gel several times and the guy constantly insisted gel and proceeded to apply gel polish and obviously charged us for the unnecessary service provided.

Mi
Review №8

Never listen to what I want. When they start doing it free they can decide what I get

pe
Review №9

My nails don’t even have 4 days and already look 2 weeks old . My daughters got pedicure and manicure and the polish came off the next day . Don’t recommend this place. They are too expensive and thy work has poor quality.

Na
Review №10

Love them everytime i go elsewhere i regret it definitely a must go

lu
Review №11

I love my nails

He
Review №12

Theyve always done my nails really good and they last for a long time

j
Review №13

Nice staff

Sh
Review №14

Very nice staff!

An
Review №15

Get my nails done here regularly I love it because it’s fast and my nails always come out amazing and the prices are good

So
Review №16

It was perfect

La
Review №17

After 7 years of loyal service and better than average tips, they say make appointment,but they never answer the phone!!! call ever 30min. For 4hrs.

ta
Review №18

Worst place ever!!!! these people put the fake nails on you and then like 3 days later they all fall off. the employ there is so rude and they dont even care about your fingers. they pay attention to the other people around them and they rush the job. when i went to that salon the guy put so much pressure on my thumb that it started to bleed.

El
Review №19

It took an hour and a half to do a fill. He put it on thick and messed up the entire look of my nails. He had to request that someone else put on the polish and she went over the nail unto my skin and didn’t clean it off. My nails look a mess. I only went there because my nail tech was unavailable this week. I will NEVER go back there again. Not worth the $32. The place is also unclean and their supplies are old. You can tell they don’t care about their place. Do not go here!

Ma
Review №20

Good job.

Ti
Review №21

Loved it service was awesome

Ka
Review №22

My nails look amazing 😍😍

Dr
Review №23

Manager is unprofessional calls customers stupid (not me but look down below) and should not run a business. This establishment does not appreciate regular customers I was for over 5 years, they will always treat you like strangers. Nails always fall off after 3 days which I thought was normal until going elsewhere. If you have any pride or self respect, or seeking to actually feel good about what your paying for in a business I suggest VIP nails or anywhere else. There really needs to be a Gordon Ramsey edition to establishments.

Co
Review №24

Well I haven’t gone in yet! I just called to see if they had gel polish and the lady seems really friendly! So I get up here to look at the reviews and they are not the best, but what really stood out was the response from the owners. That alone makes me not want to do business, calling people stupid and telling them to shut up is rude and I don’t think I could handle that kind of disrespect in person so I won’t be going here! #WhatReviewsCanDo

Be
Review №25

Customer service is A-1, Unbelievable how efficient and fast but excellent work. And they spend time on you, dont rush through all the steps, I will be going here ONLY every month from now on...my feet feel Brand New😍🤩😍🤩

Xx
Review №26

TERRIBLE CUSTOMER SERVICE DO NOT COME HERE!!! THEY ARE VERY RUDE AND UNPROFESSIONAL AND DO NOT CARE ABOUT THERE REGULAR CUSTOMERS . I was a regular customer. Spending my money there every 2 to 3 weeks for 2 years, and they suddenly denied me service for no legit reason. On Christmas Eve I took a Lyft there For a refill and was told To “GO SOMEWHERE ELSE “After I spent money to get there . I NEVER WAS TOLD THAT I WASNT ALLOWED THERE FOR WATEVER REASON, THEY CANT EVEN SAY They just keep saying that I wasn’t happy last time .....like wat? . They even got police involved! Anyways, Now that I know, I won’t b going back but I was really disappointed that they treat there loyal customers like that . THEY DONT CARE ABOUT THEIR CUSTOMERS ! YU WERE WARNED .

Sa
Review №27

One of the women who was doing my nails, was very rough with my fingers and was hurting my cuticles. I told her Im not sure whats wrong but youre coming off as having a problem. I told the manager and u explained that Im a regular customer in here all the time to get my nails and feet done. Manager stood there let her worker talk to me like I was nothing and gave her no discipline. They just lost a good paying customer. NEVER AGAIN!

wi
Review №28

Took my girl there to get her nails done, they do good work.

Je
Review №29

Horrible

Sa
Review №30

Love them

Ki
Review №31

Honestly horrible job, half way job, Crooked nails and the list goes on. I should’ve known it was a horrible idea to try them out, knowing that when I first walked in their was a fight. Lol but one of the girls was very nice and she looks talented, I hope she finds somewhere else to work. Tbh If i can rate this place a negative 0 I would.

Mi
Review №32

Perfect

De
Review №33

Ba is the best tech. I love her. The owners are very friendly. Very clean

Lo
Review №34

Nice. I love the fast service and clean station.

el
Review №35

Half job if you like your nails coming out in a week best place in town...no designs or attention to details

Ba
Review №36

This is the worst place. They lied to me saying that they have gel colors. They used regular polish on me and only used a top gel coat. I had a botched up manicure. I was bleeding. The guy never offered to put any antiseptic for the cuts he made. He drilled my fingers many times over and over. My polish is terrible. My pedicure was okay. I was rushed out by a girl so I put on my sandals with my toe polish still wet. I smudged it. I told them to repaint it. They started bitching in Vietnamese. They continued their bitching until I spoke to them in Vietnamese then they apologized.Though I hate the service and would never return, I did tip them. My total for a full set, pedicure and supposedly gel polish is 65. No worth it. Avoid at all cost.

Ji
Review №37

They left mt nails BLEEDING and in PAIN. The nail tech said itd be 30 for long naols which i was fine with yet he proceeded to cut. Then didnt let me do the glitter color i decided and then left me with a lumpy mishappen pink mess. It was so bad i went over to my brothers gd who was paying for both of our nails and showed her and she made him fix it. He fixed it alright, by making it WORST. He filed it to a uneven and non smooth coffin shape which at this point was as short as my natural nails. Speaking of which, my natural nails managed to get filed off im the process on the sides. And in the end i got left with a nasty bleeding disaster. Also not to mention they dont clean their stations in between clients or wash their hands. I mean cmon either do your job right or just dont do it at all. 110% wouls not recommend this place and with NEVER amd i repeat NEVER go here agaim in my life. If i couls rate them a -800 stars i would.

an
Review №38

I love this place the only thing is that when i get gel there always one nail that the gel pill of i dont know but besides that my nails last 2 weeks they dont fall and the guy i always do my nails is nice and gentle.

Ch
Review №39

Great experience every time

Ja
Review №40

I use to go there for the convenience ...but I dont think Im going back :(

Si
Review №41

Ive gone here twice, the first time was for a gel manicure that lasted me less than three days, the second time was for a full set where they left a bunch of acrylic all over and under my finger nails, the men will pull and tug on your nails like youre a plastic doll being and rush you out of there, the first time i went the lady who was doing my nails was rushing through another customer at the same time she would just turn her chair around, if you do not have enough employees dont take the next costumer

EM
Review №42

Dude who did my nails was looking/talking to another lady next to him, noo focus on my nails! he dug so deep into my nail with the electric file that Im surprised my nail did not snap in half. Huge indent and painful

Ja
Review №43

The nails came out perfect but I didnt like my eyebrows at all.

Ma
Review №44

DO NOT COME HERE!!! Have come in multiple times because of the convenience of how close it was... i would only ever go to the first lady but now, i will never go back. So unprofessional. Have over charged me, changed their prices from one visit to the next and I’ve literally witness one of the guys who swore up and down that he didnt have it, try to steal a ladys card and it was right in his draw.... DO NOT COME HERE!!!

Ne
Review №45

They do a very good job as soon as I walk in they already know what Im gone get me how I want it

Tw
Review №46

My nails look greatand everyone commentes on them

Tu
Review №47

Never went but the way management is responding in the comments shows how rude and unprofessional they are

Ch
Review №48

Favorite spot

Sa
Review №49

Horrible place I asked for a design and she tells me she cant do it so I settle for a color and some glitter and it looks like a 5 year old did it she rush thru it was very rude and when I told her thats not the glitter I wanted she started speaking in her language to another nail tech obviously talking about me this people will never get my hard earned money.

Tw
Review №50

Phu is the best station #6!!

Si
Review №51

Only good for basic paint on acrylics you want anything more than that youre in wrong place

Co
Review №52

Rude and sloppy job on nails. They rush with their work and talk sh** when you call them out. Never again will I do my nails here!!

Hi
Review №53

Good service nice

Ga
Review №54

Horrible work. Over priced. Charged me $30 for acrylic nails unpolished and when I asked for my nails to be longer they tried to charge me even more!

Di
Review №55

Great fast service

Di
Review №56

Right on bus line& next to a Dunkin. Across from a $store.

Ed
Review №57

Wouldnt go n.e wea else

Ev
Review №58

Does very good job

ty
Review №59

I took my mom and the charged me more than $59 because my mom was over age! I paid it then like 2-5 days later they all fell off

De
Review №60

I come to this place often and get my nails done. This was the first time Ive gotten OK service. Not sure if Im going back 😒😒

Ki
Review №61

Ive been here a couple of times

Iv
Review №62

Been here since 2:50pm now its 3:30 & only here for eyebrows .. & she started a whole shellac set on a girl Im beyond mad .. I have an appointment at 4 lets see if I make it no one will be getting a tip today thats all I know

De
Review №63

Swan nails dont do a good job will never go back 😕

Ti
Review №64

They are rude!!

Me
Review №65

Very friendly and professional

ta
Review №66

I would always get my nails done here but now theyre falling off

ma
Review №67

The worst place every employee is,so rude ..

Lo
Review №68

I love this salon

Bl
Review №69

Very rude.

si
Review №70

Great places

Li
Review №71

I loved

Ad
Review №72

Great service

Ma
Review №73

Nice

ty
Review №74

Good service

To
Review №75

Allergic reaction to the chemicals

Ya
Review №76

They accept too many people

Ka
Review №77

I do not recommend this place because I remove the enamel but not everything and I had to tell him to remove it so that he could put a new design and with everything and that left residues of the enamel that he had previously. They did the job in a hurry, but I paint them the way I like them.

Ol
Review №78

Very professional

Information
53 Photos
78 Comments
3.5 Rating
  • Address:57 Manton Ave, Providence, RI 02909, United States
  • Phone:+1 401-831-1052
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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