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Pacific Bath Company
17880 NE Airport Way #110, Portland, OR 97230, United States
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Pacific Bath Company

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ga
Review №1

Had two showers replaced. Amazingly quick, considerate, and highest quality work. Love these showers! I decided to go top quality, instead of having some fly by night guys put in serviceable plastic junk. So happy I took the plunge. Thanks PACIFIC!

Pe
Review №2

We had Pacific Bath install a walk-in shower. The crew was fantastic and the company was great. The company resolved an issue where our install was canceled, but really shouldnt have been...they went out of their way to get things back on track with financing and were able to install on the original days that we set. The job was done well and in a timely manner. The crew were very respectful and made sure that they cleaned up each day and at the end of the job. The follow up by Pacific Bath, awhile after the job was complete, to make sure everything was in working order was nice. I would definitely recommend Pacific Bath for your remodeling needs...they are great company and they use quality products.

Ch
Review №3

We never went further than the appointment for an estimate on a shower replacement. The product samples were great. The pricing structure was fine. Our problem was with the sales person Don Lape. He showed up to our house without wearing a mask. He talked poorly about the competition and included his religious beliefs as part of his sales pitch. We found the experience to be inappropriate and unprofessional.

Mi
Review №4

New Kohler Luxstone shower installed. They did a great job, were very professional, and WERE MASKED. The installation looks great and I love my new shower. Would certainly recommend them if looking for a Luxstone installation in the area.

Ke
Review №5

Excellent work quality and very easy to work with. House floors were protected for the entire project and the finished result is perfect. Thank you!

Sh
Review №6

Pacific Bath replaced an old shower with a new Beautiful shower. They did an outstanding job from asking what we wanted and then meeting all our needs. The installers were excellent. They took great pride in their work and cleaned up beautifully and early. Outstanding company, excellent service, and amazing products

Mi
Review №7

From the sales call with Ron to the installation and cleanup, Pacific Bath exceeded my expectations! The guys arrived on time, showed me everything they would be installing so I could verify they had what I ordered. They were efficient and professional. They had me see what they would be doing through each step - NO SURPRISES!! They swept the floor and cleaned up behind themselves inside and outside!! The end result is Gorgeous. My 90 year old mom will be able to shower comfortably! I will have peace of mind that she can shower alone safely.

Ra
Review №8

Pacific Bath is a first rate company to work with. Although it may seem like an impossible task during COVID, the team provided excellent service. The sales person (Dave) was very helpful with our selections, and gave us peace of mind during our project. Daniel, the installer, was simply amazing, he was able to work through our particular challenges, and provided a shower that is easy to use, and looks beautiful!! Do not hesitate to use this company!

Ka
Review №9

We appreciated the salesperson, Perla, who came to provide us with information and a quote. We needed to replace a tub with a walk in shower and then decided to also replace a tub with a new tub. Both replacements went very well. The LuxStone is nice and easy to clean. Pacific Bath improved our water pressure. The installers were great and cleaned up beautifully. We are very happy with the walk in shower, nothing to climb over.

Tr
Review №10

Our Old and Dated jetted Tub/Shower Combo remodeled to our new Luxury Shower!!My wife and I have been talking about remodeling our main bathroom for several years since we bought the place in 2012. The bathroom probably dates back to 1973 when our home was built. We had received multiple insulting quotes from other contractors and they were just plain disrespectful! I contacted Pacific Bath Company and they were genuinely interested in and respected our plans, our budget, and our time! The consultation was very informative, outlining different options that we could custom tailor to our budget. The main office checked in periodically prior to the remodel and made sure we knew what to expect and that we didnt have any questions, and the questions we did have, were answered. We were told during our consultation that the remodel would take about 3-5 days, but they were in and out in 2!! Following the remodel, the office called again to check in to make sure that everything went well and to see if there were any follow-up questions or concerns after the remodeling team was done. The onsite workers were professional and took extra care not to scratch out walls and floors, as well as being care not to track debris through the house. The new shower brought new life to an older home and looks amazing!! Thank you so much Pacific Bath Company!!

An
Review №11

We are very pleased with our new walk-in shower. Daniel and his crew did a very nice job. Everything was professionally done. His crew did a very nice job keeping our house clean when they came in and out and done a wonderful job outside where they did their job cleaned it up very nice. Would like to say thank you to Daniel and his crew for the work theyve did.

Jo
Review №12

Pacific Bath replaced our existing fiberglass walk-in shower with the Koehler LuxStone shower. We were very pleased with the two day installation process. Installers were polite, kind, timely, communicative and competent. We love the final product.Update: It has now been almost three months since the installation. We have found multiple scratches showing on the surface of the patterned walls. Evidently, these scratches were caused by the use of a metal handled squeegee. We are now told that there is no possible repair for the scratches other than removing the walls and reinstalling - at our cost. The manager told us that this is a FRAGILE product. This is not how this was represented to us. We were told it was a high end, quality, durable product. We are very disappointed that we spent several thousand dollars for a fragile product.

Ro
Review №13

We just waved goodbye to our Pacific Bath installers Greg Hardy and Logan Trimble. What a credit to your company! They were quick, they were clean, and even though our install threw them some curves, were always professional and did an excellent job. What is killing me right now is that I have to wait 24 hours for things to cure!!! Seriously folks, we are very happy with our Pacific Bath experience from our salesperson Jason Barnbrook to our installers Greg and Logan. And did I mention? IT IS GORGEOUS!!!! Great job folks, we appreciate you!

St
Review №14

This is a great company to work with. They installed a Kohler walk-in tub, made in the USA! The installers were prompt, courteous, and very respectful. The space in which they had to work was extremely tight and difficult, but they made it happen! I am extremely pleased with my new tub and all the wonderful features of this product. I highly recommend Pacific Bath Company.

Ip
Review №15

Had couple communication problems, and project took longer than two days, but turned out lovely.

Ch
Review №16

This might be the worse customer service I’ve experienced in a long time. Started off great. Crew showed up on day they said and completed most of the work in two days. I say most of the work because sheet rock work was not completed but we were told someone would contact us the the next day to set it up. The next day came and no one contacted us, but that’s when we used the shower for the first time and discovered the leak. My wife called and told them about it and asked about finishing the sheet rock. We were told someone would call us back. It wasn’t until the next day we received a reply and we’re told someone would be out the next day. A tech showed up and added some more caulk then left but no response on sheet rock. We waited 36 hours and used the shower again. Still leaking. Called again. No call back. Called again. We were told someone would be out in next couple of days. Still no resolution or answer on finishing sheet rock. A day later, another person shows up with a caulk gun and adds more caulk. We wait another 36 hours and use shower. Seems fixed don’t notice any leaks - hooray. A couple of days go by and starts leaking again. We call, text and email everyone we can over the next two days and no response from anyone. I should mention we have been contacted by sheet rock contractor and he’ll be another week before he shows up. Crossing our fingers.We love the shower but it’s been two weeks and haven’t been able to use it. Hope anyone who buys from this company never have any problems because it is a nightmare getting them to respond to you or seem to even care.

Ea
Review №17

Workers showed on time daily, quality work was done, materials was very good, completed job more than met our expectations. Would not hesitate to recommend Pacific Bath Co. to install a quality shower for us again.Representative Dan Brown, did a very good job explaining the process, the materials used and our options for installation.

no
Review №18

Cleanest warehouse I ever stepped foot in. It was so clean I didnt even want to step foot in there. I felt I wasnt worthy for the wage I was given. At the same time the manager needs to just hire one temp and give them 40 hours. I felt like my time was wasted, although I was nothing but a worthless temp, I still would like a full 8+ hours... I guess they really screen their Temps to the upmost. Other than that, great place. I was honored to even step foot in there

Sc
Review №19

We had Pacific Bath install a Luxstone walk-in shower to replace our original tub/shower combination. It looks amazing, not to mention how much safer it is for getting in and out The work took a couple of days and they accommodated my schedule. The installers were curtious neat. They cleaned up at the end of the first day and when the job was complete. They took the time to show me the features of the shower system and how to clean and care the materials.

Ja
Review №20

Really happy with the new LuxStone Dual Shower. The project completed within the estimated time period and met my all my expectations. Installers were meticulous and the post install follow-up showed that Pacific Bath really cared about quality.

Yv
Review №21

Everyone involved from start to end was very professional and helpful. They were not just anxious to get the job done, but really worried about our schedule and working around our time. We really enjoyed them 😊.

Dr
Review №22

Professional, courteous installers, respectful of our home and time constraints. Excellent quality work. When we had a small problem after the install it was resolved completely and to our complete satisfaction. Highly recommended.

Ka
Review №23

All who were here to do the new shower were polite, professional and very informative. So happy with the job and we love our new shower

Su
Review №24

Pacific Bath installed a walk-in shower. They were professional, quick and courteous. I would highly recommend Pacific Bath Services.

ma
Review №25

They did a great job and we are very pleased with the quality of work They repaced our old bathtub shower with s walk in shower,and replaced all fixtures.

Ca
Review №26

Great work. One minor repair needed but it was taken care of quickly. They answered all of my questions during the installation of my tub/shower combo installation. They were neat and punctual.

Ex
Review №27

Update: Brent came by and in no time, he made the appropriate repairs to ensure my shower looked great again. He was cool, polite and professional. We need more Brents in the world.

Pa
Review №28

The two workers that came to install the new walk in shower where really nice and polite and did good work. But, they showed up with the wrong shower heads, which I went ahead and accepted. The removable bath bench has still not arrived, and it has been 3 months since it was ordered. This company took a very long time to get the project going. The communication with the office was deplorable. The only time we got updates as to where our materials were and when the project was going to commence was when we called in. The last time we had to call in, it was either to tell them to make us a priority or give us our down payment back. I went with Pacific Bath because I did not want an acrylic shower like the others offer.

Da
Review №29

Another example of how EXCELLENT customer service can change your mind when you feel like youre going to have to go to battle to right a wrong.My parents contracted with PBC for a replacement shower. There were a couple of mistakes which resulted in the shower they brought to install being too big. A replacement was ordered, but it would take about 6-weeks. My parents decided to go in a different direction and canceled the entire project. They were told they would be charged a $2700 restocking fee. My parents spent much of the day yesterday trying to get this fee waived, as it was an error on the part of PBC.My mother called me today, quite upset. $2700 is a HUGE amount of money for them to lose. I told her that I would call and see if I could get the situation resolved. Now, I was a bit ticked off and felt like PBC was trying to pull one over on my elderly parents. I researched the law regarding restocking fees and discovered that in this instance, it would be illegal for PBC to charge them. I had an entire page of notes and I was ready to make my case.I called and was transferred to four different people who all patiently let me tell my side of the story and then transferred me to a person who could help me, and so on...These ladies that I talked with were very friendly and seemed to truly want to help me get this taken care of. The final transfer was to the GM who was out of the office, but I could leave a message.Honestly, I thought Id never hear from them again. To my surprise, at 4:45 on a Friday, the GM, Eban, called me. I didnt even have to explain the problem. He told me he knew exactly what the issue was and that charging a restocking fee was absolutely wrong in this situation. He apologized profusely and reassured me that my parents would receive a 100% refund. He then gave me his personal cell number and told me to give him a call if there were anymore problems. He was calm, polite, knowledgeable and really turned the whole situation into an experience where now my parents feel like VIPs! I expressed how difficult it is to see your elderly parents in a situation that appears as if theyre being taken advantage of. He agreed and expressed the same concerns for his parents. He was just a great guy and a pleasure to work with.

Ji
Review №30

The folks who did the installation were pleasant, efficient and the work was well done. When they finished they cleaned up everything.

Ji
Review №31

While the installation of my new shower was near perfect, I am only95% satisfied with the projects out come. The shower itself is beautiful but I am dealing with an access issue.

Je
Review №32

Old shower ripped out and new walk-in shower installed in two days. Crew were polite and totally professional, the kind of workers that we used to call craftsmen. Totally impressive. I have no reservations whatsoever in recommending Pacific Bath.

He
Review №33

The installers were right on time. Very friendly and professional. It did take 2 and a half days, but that was no problem. They worked very hard. I did feel that the project was overpriced, but we are very happy, with our new shower.

ma
Review №34

Super showerrific expialadocious! 🚿 Pacific Bath did an amazing job replacing bathtub with luxstone walk-in shower in my condo. Its a spa experience every day.

El
Review №35

We are very happy with our walk in tub. They were very professional, courteous and helpful. Thank you. Elliot and Judy Lee

To
Review №36

Complete design and installation.removed tub, stripped walls.rebuild new walk in shower professional carpentry and plumbing work. All finished in two days.Very nice work and I quality product.

Ca
Review №37

Installation of our new shower went very well and looks great!

Cl
Review №38

The installers were AWESOME!! 5 star service!!

Ni
Review №39

Very organized and on point also very polite and knowledgeable

Do
Review №40

Installed our Koehler sit in bath. Did a great, very professional job!

Ma
Review №41

Pacific Bath installed a new walk-in tub, not an easy job especially in my small bathroom. The team was very professional and provided quality workmanship.

Ca
Review №42

Great experience working with everyone with out project.

Bo
Review №43

The no step shower they installed is beautiful and I would recommend Pacific Bath to anyone

De
Review №44

Every one was polite and knowledgeable.They did a nice job.

Da
Review №45

The whole experience, from planning through installation was pleasant. The installation crew was throughly professional and pleasant. I am very pleased with the finished product.The clean up was excellent. Friends were anxious to see the new shower and the universal review is Wow!

Ma
Review №46

Workers were polite. They answered all of our questions & concerns.

Bo
Review №47

The team from Pacific Bath was superb from beginning to end!The sales process was straightforward with no pressure.The install by Nick and Tim was remarkable. They were on time, they were professional in all ways and the finished product was wonderful!It is too rare that in home work is so well done, but this whole team was a pleasure to deal with. You will be happy to have these folks in your home and totally satisfied with the results.

Ju
Review №48

On time installers, friendly. knowledgable great job

Cl
Review №49

Walk-in shower installed in two bathrooms

st
Review №50

Every one was very helpful ! Install crew was great ! Wonderful Shower !

St
Review №51

Brent and Dan were outstanding (5 stars). sure they were competent yet the most important qualities they demonstrated every day over the 5 days on the project were respectfulness in time, demeanor and our house; conscientiousness to quality and they asked us questions to involve us. The lower rating pertains to Pacific Baths a) lack of choice and b) project management approach when it comes to the glass portion. In a bathtub you only have 1-2 choices and as it turns out the only choice that worked for us is a model that is ultimately too skinny. A 32 tub would be fine except for the Archer model that has step downs that make the tub at the bottom too skinny. Just a bad design. And we really didnt have a choice nor realized the Archer model did this until after installation. As for project management: the refusal by Pacific Bath to bring the glass supplier in at all until the project is completely done is ridiculous. Waiting to make final measurements is perfectly valid. But to not have the glass supplier in before construction begins to discuss material options and most importantly supplier availability is just 100% wrong. As it turns out, the thickness we NEED and the style we REALLY WANT isnt available by Pacific Baths supplier. That leaves us as the customer (who paid a fortune by the way which is par for the course on bathroom remodel stuff) ultimately frustrated and at least a bit dissatisfied. Now we have to go out of our way to spend more time away from work looking at samples that are available with the hope we like something. And ultimately just delay the project completion.

Ro
Review №52

We have had our walk in bath for about a month and are very happy with the product and the installers.

Ba
Review №53

I love my new LuxStone shower! Its gorgeous. Kyle and Mike were efficient workers and did a great job. Yes, its expensive, but its quality workmanship and materials. Im satisfied that I got the value I paid for.

Ci
Review №54

Very professional installation by Brandon. He new the process well.

De
Review №55

Tear out and install new shower stall.

Ke
Review №56

They installed a tub and enclosure and fixtures, did a amazing job, start to finish.

Ka
Review №57

The new shower is phenomenal!

Ja
Review №58

Brent and Daniel, the installers, did their work with extreme care and precision. They cleaned up after themselves and left no mess at all. The electrician and plumber also did their parts with great expertise and cleanliness. The end product looks great in our bathroom.The only complaint I have is that the appointment with the electrical inspector did not take place as I was told to expect. It seems that the permit was not done in a timely manner or that the city lost it. They could not find the permit when I called to inquire why the inspector never showed up. A word of advice: before the work begins at your home, make sure the necessary permits are accounted for. That will save you some grief and anxiety later on.Other than that one item, we are thrilled about the new walk-in tub.

Bo
Review №59

We recently had our shower remodeled by Pacific Bath. The two installer, Brent and Daniel, and the plumber did an excellent job. Both Brent and Daniel worked very hard, were very professional, and were dedicated. The finish product is beautiful and we are very pleased.In addition, all of the process from the estimator onward has been great.

Ri
Review №60

Michael and Robert were the two installers who worked on my bathroom. They were very professional and took the time to explain what they were doing and to answer any questions I had. I highly recommend Pacific Bath Company and especially Michael and Robert. All of my friends and family think that it looks super good. The sliding glass barn type doors are impressive and so easy to keep clean. The Lux Stone walls are beautiful and equally easy to clean, all you really need is a squeegee.Thank You Pacific Bath for my new walk in shower.

D.
Review №61

Great experience all around - from the initial home visit to discuss options and develop the price quote, to scheduling and completing the actual installation (which was three weeks ahead of schedule!) we were totally satisfied with Pacific Bath. The Kohler products are a cut above other bath re-do systems and well worth any higher cost. Definitely recommended.

Li
Review №62

The team actually arrived early and got right to work. Brett and Daniel are very nice guys and very hard workers. I am so impressed with their attention to detail and their pride in workmanship. The shower is going to be perfect. I would highly recommend Pacific Bath.

Ma
Review №63

I wish I could tell you I love your tub but it’s been two weeks since the install and we still haven’t been able to use the tub. The door leaks water and the new part hasn’t been put in. Ask me how I like the tub after I’ve tried it.On a positive note, the installers did a good job. It wasn’t their fault the tub was defective.I have notice a problem with communication between the three area’s of salesman, scheduling, and installers.In a perfect world the salesman describes how smoothly everything will work. I think your company offices are growing so fast there is a loss of communication. You might want to address this.Hopefully in another week we can enjoy your product.Martha Yaden

Ro
Review №64

Recently had a shower system installed. The work was completed by Bruce, AJ, and Kyle. They showed up when they said they would and completed the job in two days. They did a beautiful job and cleaned up after completion. They were respectful and didnt mind the our endless questions. I would highly recommend this company and their employees.

Bi
Review №65

Wes, our sales person, was innovative & very knowledgeable about Kohler products & quality. Scott & Shawn removed our old bathtub & created a beautiful, roomy shower that transformed our bathroom. They were so pleasant, efficient, professional & REALLY knew what they were doing. The office staff were wonderful communicators even through our recent snowstorms. I highly recommend this company. The entire process was seamless, everybody knew their job & did it VERY WELL!!!!!!!!

Ju
Review №66

I had been looking at different walk in shower options and kept coming back to the Kohler design. You can custom design your job according to your needs and desires. I wanted something simple, but efficient, and got just that. The installers were great, had a few challenges due to the age of the old bathroom, but they went the extra mile to assure I would be happy with the finished product. Best part is it is guaranteed for life. Give them a call and let them show you their product.

Nu
Review №67

I didn’t actually use this service I only did it for Hollywood story diamonds

La
Review №68

We were very pleased with are walk in bath. The installers, electricians and plumber were very knowledgeable and did a wonderful job. They answered all our questions and cleaned up everything when they were finished. I would definitely recommend Pacific Bath Company.

Jo
Review №69

The sales representative we met with was very informed and personable. Everything he promised has been delivered. The installation team that has worked on our remodeling is most professional, considerate and thorough. This is obviously a first-class company which I highly recommend.

Ja
Review №70

My mom had a walkiin tub installed by Pacific Bath Company. We were told by the salesman that after installation the bathroom would look like it did before. It did not. They had to take the door frame off and when they put it back, it wasnt lined up right Now we have to caulk and paint. The corner seams on the wall panels look bad. It doesnt look like it was done correctly. Very disappointed. The tub itself is great. Not a quality job for the amount of money she paid. The installers were very nice and professional. The finished product was not how the salesman painted it.

Ma
Review №71

Great sales person and service/installation team. We live in the middle of nowhere, and other companies wouldnt even consider coming out. Shower is beautiful and was installed in less than two days by expert team of Tim and Nick. Completely satisfied and would highly recommend Pacific Bath.

Mi
Review №72

Your staff was fun and easy to work with.The team working in our home was courteous and on time. They were flexible with our schedule needs throughout the job. All questions and concerns were heard and answered. From sales to installation we knew we were working with professionals all of whom were very focused and competent individuals. At completion they left the place spotless. And we are the proud owners of a beautiful stone walk in shower. Thank you.

Do
Review №73

My experience with Pacific Bath/Kohler was excellent. I spoke with the salesman and signed the contract on December 3, 2019. The were back to do the work on December the 13th. They were courteous and considerate of my home, taking care not to harm the wood floors. When they discovered the original contractor had failed to put insulation in the outside wall behind the tub, they went to purchase some and installed it. The only additional cost to me was for the insulation. Similarly, it was discovered that the original contractor had shimmed the wall at the end of the tub because the room had been framed too wide for the tub. They took the time to correct that, straightening out a curve in the wall. He additionally sanded and textured that wall making it ready to repaint, all without additional cost to me. They were finished with the job in a timely manner as they stated they would be, leaving my home clean and improved with a beautiful new shower.

De
Review №74

What we liked about Pacific Bath is the time involved. We have had remodels go on for months. Derek and Levi we professional and did a great job. We love our new bigger shower and new regular tub.

Do
Review №75

Our new shower is such a needed update and looks great. The best part of the experience was Mick, the installer, who was extremely polite, accommodating and just such a nice person overall. Very professional and skilled.

Br
Review №76

Pacific Bath installed our Kohler walk in shower much sooner than expected. The installers (Alex and his partner) showed up at 8am and didnt stop working until the shower install was finished, shortly after 7pm. They did an outstanding job. These guys are great.

CA
Review №77

Shane and Josh and TL( installation crew) were very professional and super clean! Answered any and all questions along the installation process.....Absolutely exceeded my expectations and highly recommend this beautiful style of shower to anyone!! And quick 2 day process! It was a great experience!!

Pa
Review №78

Our demo and shower install was completed with no hitches. Joey and team were very competent and professional. We love our new shower. The whole project cost us $11,300 yet we never heard from our salesperson Jason. A bit disappointed that there was no follow up on his part. I guess I am old school. The construction team were fantastic and they really earned our respect. Jason did a great job of setting it all up along with Cindy at the office. Just would have liked a phone call or personal text to ask us how we are doing.

Ph
Review №79

I want to let you know your employees Dan and Brent are very good workers let you know when they will be there clean up any mess very polite and courteous I was in business 40+ years and would have liked my employees to be half as good

Re
Review №80

Too expensive

Ja
Review №81

Our complete bath project is beautiful. The job was completed earlier than we expected. The crews were professional, cared about their crafts and communicated with us clearly and effectively.

Ch
Review №82

Professional and timely. They did what they said they were going to do. We love our shower and are having the master bath done next! Scott and Jeret the installers were very polite and kept all the mess contained to their work area. They cleaned up every afternoon before they left. Thank you!

Ch
Review №83

Great communication from start to finish on our shower project. The team of installers were great, and the follow up was superb. Would highly recommend.

Su
Review №84

We couldnt be happier with the look of our new walk-in shower. The people who installed it were courteous and cleaned up after themselves. I did wonder why the company scheduled our installation appointment when the glass doors were still on order. That holdup made the complete installation take over a week but the result was worth it.

Li
Review №85

Great guys. great work and thank you for your patience. they had to wait until i was able to get back to the house before they could leave. it was the afternoon of thanksgiving eve. i got stuck in the congestion. thanks guys.

Kr
Review №86

I’m leaving a review simply for a free consultation. I saw the ad in the paper for the new Koehler stone shower with $1 bar/organizer. When I called to arrange for a consult I asked if they could estimate cost before having anyone come out. They could not. The presentation was sloppy and confusing, although I was happy the guy came after work. It was hard to understand cost and he only left a pamphlet, no cost estimate other than his scribbled notes giving us an estimate of $14,000. This was for a 36x48 shower pan with door and plain white walls.For that kind of money I would expect it to be more professional.

Mi
Review №87

Excellent workmanship. Installers did a great job of cleanup after removing existing tub and were very articulate during the installation. Very professional installers. Would highly recommend. End product couldnt look better.

Ku
Review №88

Excellent product - as advertised. Could not be happier with it. Install took longer than expected (almost 3 days instead of 2) but work was extremely professional. Install team was very friendly and hard working. Thinking about doing my master shower now.

Co
Review №89

Shane and his crew did an excellent job. Very efficient and professional. Super easy and stress free process

pa
Review №90

Work was done in 2 days as promised. New shower is fantastic. I would heartily recommend these folks. Thank so much to everyone involved.

Ji
Review №91

December 2019We remodeled our tub/shower to a Kohler LuxStone Shower.We have theVeincut Dune & white combination. It is such a natural, calming color. We added a 9 inch shower locker in the side wall for shampoo..The shelves are adjustable and dishwasher safe. We also added the 24 “ barre shelf with the teak soap dish. The look is amazing. The crew was on time. Removed the old tub/ shower. The crew covered the wood floor and carpeting in the access area to prevent any dirt or dust from contacting it. Cleaned up the job site. It only took 2 days! The service was very professional.👍

Ma
Review №92

I got a new walk in shower. It turned out so beautiful. It was a bit of a challenge as it is a manufactured home, so some things I ordered couldnt be put in either due to space & not strong enough to hold the teak bath bench. I am a very happy customer.

Ne
Review №93

Pacific made a complete transformation of our shower. The entire experience from initial conversation, quotation thru installation has been very responsive and we have decided that we will change our shower in rest of the home! Thank youPacific Bath!! Thank you Ryan and Terry for the incredible work!!

Ph
Review №94

Great job, very professional crew, made sure everything was done the right way and as we wanted it done. The salesman took all the time we needed and was very helpful. We would recommend them to anyone wanting a walk in shower.

CA
Review №95

Scott Spooned was our installer along with another guy. They did a out standing job. They were very professional and our shower looks beautiful. They had clean drop cloths to put over my carpet to keep it clean. Scott really knew how we wanted our shower to function.

K
Review №96

Had a shower installed and the work crew was very good and managed to stay on their timeline. Unfortunately, the salesman and administrative office needs improvement. We had to go over the sales contract at least a couple times due to his errors before we agreed to the contract. Additionally, after pointing out we were in Washington, he still gave us Oregon notices. (But I digress here).When we finally put a down payment, did the install and then made the final payment the next day (this time going over the contract on the phone with another worker to make sure we were good) we thought we were done. Well, yesterday, we got another new invoice emailed with incorrect information saying we owe more now. We called because it seemed the invoice emailed to us seemed suspicious/spam. When we called they now say they think we owe money but they now have to have an internal audit to see what happened since their numbers didnt correlate with our payments and contract amount we agreed to. Here we are 5 weeks later. We thought this was resolved and they are now coming back for more money? Buyer beware of the business practices. Glad I waited to review the product and business. Its unfortunate because the workers were actually quite good.

Be
Review №97

Brent and Mike were very kind, thoughtful and professional! They were on time, and kept the area clean and tidy! I would highly recommend them and Pacific Bath! I am very happy with the job done!

Da
Review №98

The installers (Shane and Christian) were excellent. They were very professional, timely, and efficient. Their cleanup was great! We cant wait to shower!

Di
Review №99

Quick, easy and efficient! Plus very friendly and professional. Looks great and has what we needed to stay in our home. Thank you

ge
Review №100

Everything is as advertised. The shower looks beautiful. Scott Spooner and Zach were absolutely professional. They genuinely cared about doing their very best work and making sure we were pleased with the results.

Information
94 Photos
100 Comments
4.7 Rating
  • Address:17880 NE Airport Way #110, Portland, OR 97230, United States
  • Site:http://pacificbath.com/?utm_campaign=gmb
  • Phone:+1 971-204-8111
Categories
  • Bathroom remodeler
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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