“Bob” quoted “20-30 days” on a contract that is now on day 644 and counting, and so far $67,000 over budget. Considers work and materials that other contractors, and most reasonable people, would consider part of the original bid to be “change orders” (such as removing drywall before putting up HVAC ducts, or putting up drywall after putting up HVAC ducts, or painting after putting up drywall, or cutting concrete that they could have seen was there when doing the several site visits to put the estimate, bid, and subsequent contract in....) Constantly forgets previous discussions, agreements, and communications. Adds work that was never discussed or asked for while contracted work is months or even years behind schedule, all while asking for more and more money the few times he does show up on site - if you see Bob, he’s going to try and talk to you for hours about Trump or his ex-wife, and he’s going to ask for more “change orders” and thousands more dollars every time. Incredibly unprofessional work, incredibly unprofessional and disrespectful communications. Bob constantly tries to blame broken ageeements, shoddy work, and incompetent mismanagement on clients and his own workers. Gaslighting, mansplaining, condescending, no personal responsibility or business ethics. We have seen belittle his own workers and even smack one upside the head. Makes excuses for shoddy or behind schedule work by telling clients that he has hired homeless people, meth users, potheads, etc., gossips extremely personal information about the personal lives and health conditions of workers he hires, his own ex-wife and current girlfriend and her friends, etc., then accuses clients of having an “attitude” when issues with work or his unprofessionalism are brought to his attention. We made a HUGE mistake by not reading online reviews before hiring. Avoid Bob and FX Repair and Remodeling at all costs!Update: Mr James Robert Alvis the Third responded to a negative review on the BBB web site with a multi-page and occasionally illegible rant filled with dishonest, misleading, and inaccurate excuses and further escalation of his pattern of personal insults, name calling his paying customers “elitest” [sic] “schoolyard bully” “immature adults” etc. and blaming his flagrant mismanagement on his customers, the permit office workers who he condescended to with his abrasive “style,” etc. - anyone but the contractor who is responsible for managing permits, subcontractors, his own hired day labor, etc.Our experience as customers of this business has been the real world manifestation of the phrase “adding insult to injury” - caveat emptor.
Saw one of their work trucks on 405 this morning. weaving in and out of traffic, flashing their lights when others, who were already going as fast as traffic allowed, wouldnt (or couldnt) get out of his way fast enough to suit him. If they are that unprofessional on the road, acting like a petulant toddler with a me-first attitude, what are they going to be like on the jobsite? Certainly not a company Im willing to deal with.
The owner of fx received the deposit in February 2018. Claimed 10-16 weeks for the project.Once they billed us on a weekend, we paid Wednesday at noon. Because of our slow payment one of their employees had a utility turned off! They could be out of cash. They blamed cash flow problems on my spouse, I still have a large deposit credit.They broke a light, cleaned up the glass and didn’t say anything. I asked for a replacement for six months. We finally got sick of seeing it and bought/installed it ourselves.Bob, pay for the light and I will remove a photo.
We recently had extensive repair work done for water damage due to a flat roof on a part of our home. Fx was amazing!! They not only did fabulous work, but they worked seamlessly with the roofing specialists and chimney specialists we had working simultaneously. They gave us competitive pricing as well as options for how we would like to move forward. I never felt pressured, and they were always polite and friendly. Because our home is a 60s vintage, there had been some creative workmanship done previously and they worked with that perfectly!They always worked very clean and never left behind huge messes during the interim of the project. Most of all, we are completely happy with the work that was done and the finished product!! We will definitely work with Fx again for future projects!
DO NOT HIRE!!!They caused a fire that burnt my Log Home to ashes and they will want to be paid although they didnt finish - COMPLETELY UNTRUSTWORTHY!
Id give this place a 0 if I could. So many things wrong with this company i cant even put it all down.
Horrible company, very pricy terrible work