Neil Kelly is a spectacular company to work with! They torn down then put in a brand new kitchen that is worthy of a high-end magazine. I have to list my HUGE KUDOS to the whole team: Erika Altenhofen, my designer extraordinaire who not only listened to my vision, was extremely professional, yet personable, and a very talented designer. So much fun to work with! Brian Silver, my project manager, whom I was very lucky to drive the amazing team, keep everything on schedule, check up on our progress, make corrections where needed, and finish EARLY! Vladimer and Nadia, who not only did all the difficult demo but installed all the beautiful cabinets and made sure everything was done to perfection. And they kept everything clean and in order. Steve, Wade and Fuzz who did lots of carpentry and finishing work and seamlessly picked up the baton and ran with it. All the subs that they hired - the painters and floor installers - were top notch and so very professional. The Neil Kelly team was such a great choice and I did not have to manage anything, which is what I wanted. You get what you pay for and I highly recommend everyone to consider them as they are worth every penny. Im sure Ill do another project with them - bathroom and solar. Thank you!

I went through Neil Kelly for a new roof, concrete walkway, and concrete driveway pad. Excellent work! They were timely, fast, and produced an excellent finished product. Jason was amazing getting our home quoted with material options and lining everything out, even made a digital 3D model of our home after taking measurements to see what different roofing would look like! Would recommend to anyone needing to update their home!

We had an open loft space that we wanted to convert into a bedroom. Casey Deck at Neil Kelly helped us understand how to accomplish that and arranged for the work. The bid came in at a competitive price and the work was done on time and on budget. Casey was extremely professional and responsive. The project ended up better than we imagined. We are very happy we went with Neil Kelly.

We had a very positive experience working with Neil Kelly Company on our 1910 farmhouse kitchen remodel.From our initial meeting with Barbara Miller, Design Consultant, we felt heard. Her ability to listen well produced a design that fits our large extended family gatherings. She addressed engineering concerns by enlisting experts. She worked within our budget and with our abilities. Were thrilled with the flow, function and beauty of our farmhouse kitchen.We also had great confidence in Brian Silver, project manager.His oversight and follow through was of the highest standard.We have recommended NEIL KELLY COMPANY and Barbara Miller to friends and would do so again!

Best company for Home improvement and building a house.

I am so impressed with Casey Deck at Neil Kelly. This summer I contacted Neil Kelly to repair and stain my wooden deck. Casey supervised the project from beginning to end, answered all of my questions and even gave me recommendations on how I could save some money on the project. Casey and his crew were dependable and professional and the finished product was beautiful. I am very happy with the work they did and will definitely be hiring them again!

Difficult dishwasher removal & installation.The first crew delivered the machine but were not able to remove the old machine because of a flooring issue. It was a difficult situation requiring special skills.We now had a new machine sitting in the middle of our kitchen.Michael Johnson, project manager, asked BRUCE to come on Sunday morning, his day of off, to fix the problem.With his skills, patience and determination Bruce was able to remove the old dishwasher.The installation crew returned early the next day to complete the removal and installation project.In addition to his skills BRUCE was a gentleman with a great sense of humor. Bruce worked without making a lot of noise. He was working on the 12th floor of a condominium, on a Sunday morning. Our neighbors were not disturbed.Working with Michael Johnson as project manager was a pleasant experience. He stayed on top of the job. He went above and beyond the service anyone would expect from a top notch company like Neil Kelly.

We hired Neil Kelly (at the recommendation of Mark Powers of Mark Powers painting - thank you, Mark!!) to help us create two home offices with barn doors out of existing space in our house. The job entailed installation of two new walls (with framing and sound insulation), as well as hanging drywall and installation of two barn doors. Brendan Kerg helped us plan the job and offered some great suggestions that left us with results even better than expected! Scheduling was super easy, payment was super easy and we could not be happier! They did a fantastic job and were a joy to work with all along the way, highly recommend the team at Neil Kelly!

Hired Neil Kelly to replace two incorrectly installed and leaky basement windows; I used their handyman service and worked with Casey Deck as the estimator/supervisor. He did a great job of explaining exactly what they would do and why they would do it, and really took the time to work through all my concerns. I came away from the estimation process feeling confident theyd get the job done right.The installer (Ive forgotten their name, unfortunately) was fantastic: I had prepped the area in a way that I thought would keep things clean, and the installer realized I had definitely not done enough, and very thoroughly readied the space before doing the install. Im glad they did, everything wouldve been covered in dust with the prep I had done. They also did an excellent job of cleaning up afterward, and the work is exceptionally solid.Its been some months since, and some very heavy rain, and I can happily say: no more leaky windows! Neil Kelly did a great job and Ill go to them first for my next project, without hesitation.

I had my roof replaced on my home on what might have been the hottest week in 2020. The crew was so professional and quick, leaving very little evidence that they were even there at the end of the day. Tygh Tarlton came by each evening after they were done and checked their work; and when he did find something that he didn’t think looked how it should, he made sure it was fixed the following day. I got a lot of estimates before making a decision, and while Neil Kelly was on the higher side on price, their work and customer service far exceeded my expectations. I know that when I am ready for my next renovation, I will be using Tygh and Neil Kelly. Thank you!

I have used Neil Kelly Company for years from small projects, remodeling powder room, replacing backsplash in kitchen, rebuilding fireplace and tearing down a sunroom and replace it with a gorgeous covered patio. I have learned you get what you pay for. They are not the cheapest but they are dependable, quality and provide the service I expect for spending money on my house. Kudos to Janel Campbell, Dan Moore and team.

Worked with Casey and Bruce on a few wood rot issues around the outside of our home. Bruce does excellent carpentry work, and revived an old window with severe rot issues to its former charm. He also produced three beam end caps to give our craftsman a more beautiful and finished look. Highly recommended.

We admire the work. The completed project meets the high standard and reputation for construction excellence that Kelly has earned in our community.Every aspect of repair and replacement seamlessly integrates into the structure. The new storage element blends well and even adds amenities beyond our initial expectation. We appreciate the innovative approach Brendan applied to the design as the construction went along.We are impressed, too, with the earnest good nature, site maintenance discipline, skills mastery, efficiency and respect for our home, which John and Yprem (sp?) demonstrated every day on this project.Its been a pleasure to work with you, Brendan, throughout the project.

We chose Neil Kelly to remodel the kitchen of our vacation home in Seaside and to install a new roof. We worked closely with Chad Ruhoff and Jennifer Renninger. They are very personable, easy to work with, and had great ideas to help us keep the cost reasonable and still have a high quality result.Chad created a comprehensive approach and schedule to complete the remodel within the timeline we desired, and delivered on that promise, finishing right on schedule without any cost overruns. We could not be happier and highly recommend Chad and Neil Kelly.

I hired Neil Kelly to remodel our garage, turning it into a Lego room, recording studio and office space! Casey Deck in Handyman Services kept us in the loop every step of the way, and made sure that our space was taken care of throughout the process. Neil Kelly Carpenters, Ivan and Bruce, were great to chat with as they showed us their work and went over next steps. We hope to hire them again when we need a 2nd floor remodel!

Went with Neil Kelly because of their reputation for quality workmanship and I was sorely disappointed. They do not have their own roofing crews but promised that the crew they used would be overseen by their staff.Did not happen.Premium price for a not premium job.Their crew left oil stains on the driveway and marked up a new walk that we had put in.Extremely disappointed. I would not use again for any work.

Neil Kelly did an excellent job with my roof. They arrived on time, and efficiently installed my new roof. All of the debris from the old roof was removed after the job was finished-you couldn’t tell that anything was done when looking at my yard at the end of the project. The project manager closely monitored the job, and any concerns were immediately addressed. I would highly recommend them for roof replacement.

Neil Kelly installed our solar panels and we were very happy with their work. They expertly guided us through the whole process and their prices were competitive. Id recommend their work.

We used Brendan Kerg for the second time for some handyman activities around our house and were quite pleased with the results! Brendan took the time to listen and confirm his understanding of the full scope of work for our various projects and ensured we felt comfortable with next steps before proceeding. We were able to get scheduled quickly, and all of our projects were fully completed on-time and to our satisfaction. Further, the communications were prompt and clear throughout. Would definitely recommend.

Brendan Kerg exceeding our high expectations for quality and craftsmanship. Brendan listened carefully to our project ideas and thoughtfully offered suggestions for how to improve. He remastered our soffits, repaired and tuned a finicky front door, and installed a dining room chandelier. He provided a very detailed plan and estimate before the work began. The project started and stopped on time. While at the house everyone from Neil Kelly was professional and courteous to our family, neighbors and guests. The quality of the job was better than expected. We will certainly hire him again in the future and highly recommend to others consider handyman and/or carpenter services.

Hello, I got an new fire place and hearth. It was done very professionally and quickly. Love the new look. Front door got replaced by Brendan, he worked hard all day and was able to finish the job the night before my daughter was born. Thank you Neil Kelly

Prompt clean and friendly. I loved having a chance to use this firm whose reputation with the community I have admired for so long. Due to a legacy of some poor workmanship by the builder with installation of my kitchen cabinets only discovered 12 years after the kitchen was done I called Neill Kelly to put them right. They helped me compare methods to fix the problem for the most efficient way. After just a morning of work the place looks like move-in day.I asked them to bid on another repair but they told me how many weeks out the repair would be, sparing me evaluating a pointless estimate.

Beautiful kitchen designed and executed by Chad Ruhoff’s team. Highly recommend. Very pleased with Chad’s design process, communication, and the build team. All Neil Kelly people and their vendors are top rate and a pleasure to have in our house for months. All “ things that came up” were handled with respect and professionalism. Will use them for our next project.

Brendan Kerg has completed several improvement projects in our house. The quality of his work and communication is 5-star. Brendan has been respectful of our home with site preparation & clean-up. Thank you!

5/8/2020I want to commend Neil Kelly for the lengths they go to protect the homeowner, and their employees, from COVID-19 and other viruses. They are one of the very few companies deemed an essential service that takes their employees use of PPE, gloves and disinfectant seriously. And I am thankful. It made me feel comfortable having a contractor in my house. Marcus came to my home yesterday to do a simple electrical job. He wore a mask and gloves at all times, and had wipes and a bottle of Lysol with him. He wiped down everything he touched with Lysol after he finished the work. Even the last door handle he touched. Thank you Marcus, and thank you Neil Kelly by demonstrating how much you care about your customers and employees.

You pay a little more with Neil Kelly but you know the job will be well done, and the details will be taken care of every time.We have used Neil Kelly a number of times, for small projects and large. This time we had them locate and take care of sealing a roof leak that had been giving us trouble for sometime. We have had others work on it before, but this time Brendan found the problem, and was able to get the leak solved, and then followed up with getting the damage to the ceiling inside where the water had come through taken care of. Hopefully we will have no more problems with this area.

I have worked with Brendan and team at Neil Kelly on several projects ranging from an interior door replacement to a complete exterior repaint. The teams work is detailed and high quality, and they excel at communicating project scope, cost, and progress during all phases of the project.

Brendan Kerg and team did a super job on a small but complicated remodel/addition to an existing renovation -- wonderfully designed and executed. The team were really easy to work with, on schedule, left the place immaculate. etc.. Absolutely recommend.

I have used the Neil Kelly Company for various home projects for the past few years. From exterior painting, to electrical, to carpentry and many other odd jobs, Brendan Kerg has completed all of them for me.I have only positive things to say about him and his skills. He is super talented and a pleasure to work with. I trust him and will always call on him for future projects.

I had used Tygh Tarlton from Neil Kellys Handyman Services for an interior door replacement a year ago, so when I was looking for someone to install and program a motorized system for my side-hinged garage doors, I contacted him. Tygh was, as expected, the thorough professional, approaching this unique project with logic and patience. He and his helper, Todd Walton, were able to sort through the complex instructions and complete my project on time and budget. It was a pleasure to work with both of them, and I recommend their services without hesitation.

I am rating Neil Kelly Company 5 stars because from the first contact to the end of the project the communication and workmanship was excellent. This was my first experience with Neil Kelly, and with Brendan, who took on the job. Brendan clearly communicated what I could expect. He provided worse case and best case scenarios so that I could make an informed decision. His appraisal and estimate were thorough, and the home repair was done to satisfaction. I highly recommend Neil Kelly.

Karen (designer) walked my wife and I through the thorny thickets of re-doing an entire first floor. She is incredibly patient and knowledgable - we tested the limits of both :-)She spent a lot of time designing a backing area for our wood stove. This came out success beyond our expectations. My wife is SO happy that we listened to Karens suggestions.We are both very happy about how things came together and look now that the remodel is complete.The project manager we worked with (Paul Louis) was incredible. Usually stopped by daily to check on things - if not, he would either call or text. We always knew the status of things.Workers showed when he said they would!!! He was clearly concerned with doing the right thing for us. While we covered the what - he covered the how. He had some work redone because it wasnt good enough -- I never noticed until he pointed out the problem.Absolutely would work with this team again. Neil Kelly is expensive but they do great work, stand behind it, and employ quality people.

Five stars for Neil Kelly Company and the excellent job they did in our fireplace remodel. Janel Campbell was extremely helpful and professional in guiding us brought this project. The team went above and beyond to ensure our experience was positive. They are very detailed and responsive. The best part is we did not have to left a finger! We love our new fireplace and cabinets.

I had a front door handle that needed repair or replacement. Brendan Kerg was able to schedule within 2 days of my initial call. He was able to find the right part for a door handle/lock that is no longer made, which saved me several hundred dollars, and repair the door handle.Very personable, professional & excellent communication skills. Would definitely hire Brendan/NK handyman services again.

I have used a number of vendors to work on projects for my residence. Brendan Kerg and his Team from Neil Kelly were simply the best home repair/handyperson contractors I have worked with. Thank you Brendan and Team

Neil was amazing. I first contacted him via text and he was immediately responsive asking for pictures of the furniture I needed to have repaired (a table and book shelves). He provided a reasonable quote up front and was flexible in finding a suitable appointment time. On the day of service, he was in contact to let me know his ETA. Not only was he prompt, but he was also so friendly! We chatted through his work and it was a real pleasure to get to know him. His work was impeccable- I will definitely use him again in the future and I would absolutely HIGHLY recommend him!

Neil Kelly and Janel Campbell have done multiple projects for us on 2 different houses. A kitchen, bathroom, and fireplace/whole house, including home performance. We simply have no complaints. Neil Kelly stands out to us as a full service, reliable contractor. They provide unique, elegant and functional designs with attention to the owners taste, and exceptional attention to detail. Neil Kelly clearly takes ownership of the work of their subs, this is refreshing, and how it should be. We will continue to come back to Neil Kelly!

We had an extensive, complicated re-build of a large portion of our house. Tom Doberstein managed it beautifully, handling all the details with the many subcontractors, and staying in close communication with us throughout all phases of construction. He is extremely responsive - was always available to answer questions, and quick to resolve issues. I cant imagine trusting anyone else with this work - we have had real disasters with contractors in the past! - Tom is far and away the best - will definitely chose him for any and all future projects.

It was a pleasure working with Brendan Kerg, an employee of the Neil Kelly company, on a re-roofing project at our home. As they say Brendan made it happen. He has stick-to-itiveness if that’s a word. Always friendly, concerned for the customer, involved with the job. To be commended.Philias Marc Tetreault

Neil Kelly have managed energy efficiency upgrades, plumbing and electrical for a dishwasher, and on a chimney demolition and installation of a gas fireplace. Ive have been very pleased by the thoroughness of their quote, their cleanliness (inside and outside of the house) at the end of each workday, their clear communication about schedule, and of course the quality of the final product. I recommend them highly.

I hired Neil Kelly and Paul Haigh for two bathroom remodels and I couldnt have been more pleased and satisfied with their work. Im not much of a designer myself, and Paul was able to listen, ask questions, offer options and accurately discern what sort of design and products would please me. He is very personable and knowledgeable. After the first bathroom was done, I was eager to do the second one. Both projects were completed on schedule and with the highest quality workmanship. Paul kept in close touch the entire time and was easy to get hold of if I needed him. He receives my highest recommendation.

We hired Neil Kelly to do a nearly whole house remodel on our forever home built in the 50s. It included a kitchen remodel of a previously remodeled kitchen, also done by Neil Kelly 25 years ago. Janel Campbell was the designer while Dan Moore served as the project manager.Janel is the smartest person I know in this industry. She was able to bring fresh and new ideas into the design while keeping the integrity of the traditional style we loved about the home. She also understands how a house is built and how it needs to function to fit your needs, all the while understanding the requirements needed for the sub contractors to do their jobs. Dan managed to keep every subcontractor on task and on time. He is a professional who made certain each sub understood they were a guest working in our home.This team is really special. I would not hesitate to hire them again for future projects!

Brendan did an outstanding job not only on the contracted for work but in recognizing several needed additional repairs I hadnt discovered. His work was timely and the finished product was excellent. I would use him again and recommend him highly.

Brendan installed my new front porch light and did a fantastic job! Our house is 110 years old, and the wiring is old, but he had no problem getting the new light up and functioning within a couple of hours. Would highly recommend!

Our bathroom remodel, making our bathroom accessible, was a great success. Matt Sipes, the designer, did an awesome job designing the relatively small bathroom to contain everything we wanted, including a washer and dryer. Everyone who worked on the project was very professional and hard working. A downside was that it took considerably longer than we had hoped, but in the end we have a wonderful new bathroom.

Matt Sipes helped us plan and complete a remodel project last spring at our home in the West Hills (Portland, Oregon). Matt and the entire Neil Kelly team were professional, organized, timely, respectful, and they did truly excellent work. We were thrilled with the work they did on the entire project, from start to finish. Neil Kelly is probably not the cheapest option you will find, but you get what you pay for -- they were worth it!!

I have used Neil Kelly on two separate occasions. Once was for a kitchen and bath remodel and a second time for a master bath remodel. I cannot recommend Janel Campbell (designer) and Dan Moore (project mgr) enough. Both were phenomenal, professional and completed the projects on time. They were great in narrowing down options for tile, floors, colors and everything in between. We knew Neil Kelly would be a little more expensive, but with that came better quality service. Since the remodel, I have heard tons of horror stories from other people who had opted to self-contract or went with a lower cost alternative. Each time I hear a story, it makes me more grateful for Neil Kellys professionalism and standards. It was worth every penny and I will not hesitate to use Neil Kelly again in the future.

Brendan was timely and thorough. He completed everything on the list quickly and perfectly. I would definitely recommend and would hire again for any task in the house.

We contacted Neil Kelly because they have a great reputation. And we have friends who have used them for kitchen and bath remodels. We knew that the price would be higher than other contractors and were willing to pay it because we had confidence that the process and result would be first quality. This proved to be absolutely true. Neil Kelly’s crew is all about satisfying the customer. From Sandi Erdman, the designer I couldnt live without, to the project manager to the carpenters to the subs. High praise all around. We love our new kitchen, beverage area and the new fireplace is amazing

I hired Neil Kelly to renovate a downstairs bathroom and bedroom when my mother-in-law, crippled by arthritis, moved in with us. The ADA-compliant design, developed by Barbara Miller, is superb. My mother-in-laws occupational therapist raved about how thoughtful every design decision was, from the easy-to-manipulate faucet to the linear shower drain. I highly recommend Neil Kelly and Barbara Miller.

I have been working with Barbara Miller and Brian Silver at Neil Kelly, and I am grateful I have had the opportunity to have them help me with my kitchen renovation. I did not have a clear vision in mind at the beginning, but with Barbaras help, my modernized, attractive kitchen is coming into fruition. Brian, as the project manager, keeps in close contact and updates me on changes to the schedule. I really appreciate both of them and their help in this home project that seemed so daunting to me that I put it off for 5 years!

Had a fireplace redone, the end product turned out and it was completed in a reasonable amount of time but they do not pay attention to detail. The hearth it about an inch off on each side. The trim around the windows does not match the rest of the room. I think worst of all I contacted them to see if there was anything we could do and honestly to voice my disappointment but got no response...I had already paid. They were fine for this project but would hesitate to have them do something like our big kitchen remodel or second floor addition.

We have had three successful experiences working with Neil Kelly, in large part because of the efforts of Project Manager Tom Doberstein. Tom listens, understands, explains and is extremely conscientious. We would not hesitate to use Neil Kelly for future projects.

We worked with designer Janel Campbell, and her GC counterpart Dan Moore, for a serious, studs-out kitchen upgrade in a 1990s Forest Heights home, and could not be happier with the outcome. Each of the trades brought in - cabinet, electrical, floor, paint etc - were first rate, and shared a meticulous attention to detail. The work was completed in budget and on time. The Neil Kelly team repeatedly checked with us for any punch list items, and attended to them directly. Highest recommendation.

We had our downstairs redone including the kitchen. Our designer, Joel Fraley, really listened and understood what we wanted. He handled the arrangements for all aspects of the project and this is exactly what we wanted. When the work started Project Manager, Paul Louis, did a fantastic job and stuck to the schedule.The work was done on time and the house was cleaned up each night. We really appreciate all the time and effort Joel put into the design and we love the results. It was wonderful to have someone dealing with all the issues and it made the remodeling a pleasant experience. I would definitely use Neil Kelly again and recommend them to anyone.

I had a very positive experience working with Neil Kellys Handyman Services recently. I contacted the company with a laundry list of odds & ends that I needed fixed/installed/taken care of around my home and one week later I can happily report that the list is no more! Brendan Kerg, the handyman specialist who did the work, was fantastic throughout the process. I was really impressed by the fact that he called me on the same day that he was assigned to my project and patiently listened to what I needed done. He then spent ample time explaining how he was going to approach the work. And when it came time to do that work, Brendan proved to be true to his word. He took care of everything I asked (and then some!) in a skilled, efficient, and friendly manner. He even came in under-budget from the original cost estimate. I will definitely contact Neil Kelly again in the future. And you can bet that Ill ask for Brendan Kerg!

I wouldnt even give this company one star! One year ago we began a very expensive remodel of full kitchen, two full baths, one half bath, and upgrades to laundry room. It was supposed to be a 3 - 4 month project. We ignored bad reviews and went with Neil Kelly because they are local, they care about community, etc., etc. It started out well but when it went bad it went horribly bad. These were not small things one expects, they were HUGE. We had a flood from the upstairs bath through the ceiling to the new kitchen, a shower glass door that literally exploded and could have killed one of us, plumbing mistakes that required having to cut a large hole in a ceiling of a room that shouldnt have been touched, bad tile, bad painting, shower pan surface that were still dealing with, orders that had to be redone and redone and redone until it was correct. Every time something else happened they said weve never seen anything like this. Not one time during the all the months of hell we had to deal with this did an owner or upper management person contact us. Not once to this day. We just received our final invoice, one year after construction began, and with that not one cent of a discount which we had requested. You will sign away your life and they have you over a barrel leaving you no recourse and this is after paying a huge premium for their supposed great work and on-time completion rate. It doesnt matter if its 6-9 months after their promised completion date or that anything that could go wrong, went wrong. With our final invoice we got weve completed our contractual obligations. Well, it was not done well and it was not done honorably and wed give anything to go back in time and choose another company, ANY other company could not have been this bad, or this expensive. Listen to the bad reviews, they have been written for a very good reason, as we so sadly learned.

WOW! Thank you Chad Ruhoff and your team at Neil Kelly for creating such a beautiful ADA accessible bathroom for my daughter. I turned all creative/design over to you and your team and I am blown away with the colors and design. We are truly thankful for your attention to details, top-notch customer service, and overall amazing experience. I know you had several projects going on at one time, but I always felt like the only customer. I am saving my money for you to come back one day and redo my kitchen! Thanks again Chad! I hope to work with your again!

Matt Sipes, design consultant, and Tessa Isett, design associate, (at the Portland OR office) worked with us on our home remodel projects. We had new siding, painting and new roof applied to our home. We also had two bedrooms remodeled into a quilting studio. We are very happy with the work that was done. All of the contractors and subcontractors did excellent work in a timely fashion. They were respectful of our home and made sure that the area was cleaned after each job was completed. Matt and Tessas ideas regarding the studio were so helpful. They thought of things that we had not, like putting electrical outlets on the floor so that we would not have cords in the way when working. They also helped us to find the best lighting for our specific quilting needs. We are very happy with the look of the room. We would definitely recommend Neil Kelly for any home remodeling projects. Rita and Jon Weston

It started out so great which is why its almost painful to write this review. I had two jobs that they came out to my house to quote for me. One was a large landscaping job, estimated at $2500-$3500, and the other was an easy molding relacement, quoted at $500. These were the estimates the guy told me before he left. He left telling me Id have the written quote the next day. About ten days later, I still hadnt heard back so I emailed the guy. Nothing. Another few days passed so i emailed the original company email to see what was going on. The next day the guy finally sent the quote. Simple job - still $500, big job - now $8000 - $10000. Wow. I emailed him back asking why it came in so much higher. A full week later he wrote me back explaining it would end up being more work that originally anticipated. I wrote him back telling him Id like to just move forward with the small job.Here I am, now 3 weeks later, with NO communication back from them. If you dont want the job, at least tell me that. Ridiculous, I will never recommend this arrogant company to anyone.

Neil Kelly has done extensive remodeling work on our 100 year old house, and has done much to turn that house into a home. The work was on time, on budget, and any complaints or concerns were quickly resolved to our satisfaction. I cant say enough about Janel Cambells design skills -- they are phenomenal, as is her persistence in making sure the work gets done right.

Had a great experience with the Handyman Division. Tom Doberstein was great at explaining the scope of the project and the estimate was right on, no extra costs. Highly recommend them, no project is too small!

Great communication, quick turnaround, and excellent craftsmanship.

My experience with Neil Kelly has always been very positive. Time and again theyve effectively planned and executed home improvement projects for us. All commitments met as promised.

We had a problem with our operable Velux skylight. Tom Doberstein was extraordinarily responsive and helpful. He diagnosed and fixed the problem and we couldnt have had a better experience.

The coordination of subcontractors, their outstanding skills, thoroughness and timeliness were all an impressive surprise. Special thanks to designer Karen Richmond for all her attention and patience (with my changes).

Thanks to the wise design counsel of Matt Sipes and Tessa Isset, our remodeled bathroom is gorgeous. They were thoughtful and easy to work with, and the finished bathroom is the perfect balance of beauty and function. Both Matt and Tessa went above and beyond every single step of the way. I couldnt recommend them more.

Zero.My girlfriend is having some work done by them. To bad she didnt get any other bids first. She thought she was going to have enough to remodel the house so she gave them the $2500!!! dollar retainer. After the money fell through of course you have to get something done or your throwing away $2500!!! dollars. So they worked out a bid for $15,000!!! to replace the front door and paint the living room(10 x 20) and entry(5 x 5) and fix an 6 x 6 patch in the living room. Since she had already obtained a bid the year before to do the front door ($9600). That would leave $5400!!! to fix a 6 x6 patch and paint the living room and entry. Now since Ive been around this industry my whole life the most for the patch is probably $1000 so that leaves $4400!!! to paint the living room and entry. WOW!!! Oh and heres the clincher since they wanted $2241 to skim coat those walls(also way over priced, that would be $7641!!! to paint a living room and entry). They worked out that she would patch the walls for them. Anybody that knows anything about this knows that this is most of the work. So in the end she will do the time consuming part of the work and they will fix a little patch and what about 20-30 hours for $5400!!!. WOW!!! Must be nice to be a Corporation. Oh and on top of that they didnt install front door. Its a subcontractor. Im sure they got a nice chunk of that for his new green cabin on Mt. Hood and all the shareholders for there boat payment.

Great work very professional. And as such they get pretty busy so when planning your project contact them at least a month in advance.

We just finished our full kitchen remodel with Joel Fraley (designer) and John Finn (project manager) and could not be more pleased with the experience and the final product.Joel was exceptional at translating our desires into a constructable design. And John was top notch at setting a schedule and keeping the construction on track and on time. I followed the project in person every day, and our carpenter Jamie was skilled and meticulous at getting things installed correctly.All of the subcontractors did their work to a very high standard as well. On the whole we could not be happier with our new kitchen. Now if we can just find some additional funds to remodel a bathroom or two...

Designers Matt Sipes and Tessa Isett at the Alberta St office in North Portland were great to work with for our first floor renovation. We had a wall removed between our living room and kitchen, which opened up the space. They designed new lighting and matched the flooring to seamlessly turn 2 rooms into 1 large open space which truly fits our lifestyle and the way we entertain guests. To remove the wall, some structural work was also needed. The Neil Kelly team painstakingly took all the steps necessary to ensure the new space is more than structurally sound! We could have never achieved our vision for the new space without Matt and Tessa!

Well we hired one of their HVAC guys name Brice Riley to install our HVAC systems back in April. Brice shows up on a Saturday in Neil Kelly van. We purchased our own equipment from a wholesaler which saved us a lot of money. All Brice had to do was set the two units, install refrigerant lines and charge them. Sound simple. We just received power yesterday and was able to test them. Bad news. The units start but do not cool. As I looked more in detail I believe this guy either did not charge them or the copper lines he installed leaked. So now we are trying to get a hold of their office. No on call people I guess. And it is 100 degrees outside.

Weve had the good fortune to have Miguel and his team from Neil Kelly to do alot of projects to improve our older home. Each project has turned out exactly as we had envisioned!

We turned a small bedroom into a big bathroom. This job required permits, and adding brand new plumbing from the second floor to the basement in a 130 year old house with lathe and plaster ceilings and walls, among other challenges. Working with Neil Kelly Company, Matt Sipes, Tessa, Phillippe and their team was a great experience. The work they did was impeccable. They were very responsive to our requests, and at the end of each day, left the work area clean and ready for the next steps. We absolutely love the finished bathroom: it is totally modern in function, but in design, it is appropriate to our old house. This additional bathroom has really transformed our home.

We had moisture damage in our laundry room and it needed a complete renovation. Thomas from Neil kelly did a terrific job of tearing out walls and floor and rebuilding it. All of the workers did their work well and cleaned up after themselves each day. We are very pleased with our new laundry room. The work got done as scheduled and we would call Neil kelly again.

Irie & Miguel were professional & conscientious as they guided me and helped me organize & understand the step by step process in my bathroom project: which included converting the tub into a shower/tub, new water heater, new toilet, electrical outlets, improved ceiling lights & a fabulous dehumidifier system. On delivery, they noted defects in the original stone wall & returned it and ordered from another company. The the Granite wall is gorgeous. Every thing I requested was done efficiently & I didnt have to repeat myself or shadow them to assure that my requests were granted. All their contractors were on time, efficient, neat and easy to obtain information on what they were doing. I could go on but this company is a keeper . They left me feeling confident that all the work was done properly & if there is a problem, I can contact them without resistance & excuses. With much gratitude - Jill Nathman

We couldnt have been happier with the work that Neil Kelly and our project manager, Chad Ruhoff, did at our house. It was a major project: we had Neil Kelly install a second bathroom upstairs; split a large upstairs room into two kids bedrooms; install new windows; add earthquake retrofitting; put in insulation throughout; install a tankless water heater; and strip and repaint a kitchen cabinet. Thanks to Chads outstanding guidance and management, the entire project was completed, on time, without a hitch. Chad was very helpful and engaged from the first stages of planning all the way through the end, making sure that every small detail was taken care of. He was always easily reached (in-person meetings, phone, text, email), and he also kept us constantly informed of the progress. We found that it was incredibly helpful to have everything, from the first design ideas to the finishing touches, directed and managed through a single company and a single project manager. The quality of the work was very high, and everything looks and works great. It was clear from the start that Chad cared about the project and wanted the result to be as good as it could be. We highly recommend Neil Kelly and Chad Ruhoff, and would happily use the team again for a future project. Thank you!

25OCT2018 UPDATE - I am now selling the house I had Neil Kelly work on. The buyers inspection and due diligence has uncovered the fact that Neil Kelly did not get all the necessary permits and did not upgrade the electrical panel to handle the additional current required by the A/C they installed. So, not only did Neil Kelly leave my family exposed to the risk of an electrical fire, they also have made it difficult for me to sell my house. I intend to file a law suit against Neil Kelly. I recommend you avoid doing business with Neil Kelly.27OCT2018 FURTHER UPDATE After being fully apprised of the situation described above, Neil Kelly refuses to take responsibility and says, essentially go ahead and sue us, our clever contract says we arent responsible.Unresponsive. Despite the fact that Ive used them several times before, and spent several thousand dollars with them in the past 2.5 years, they dont call back to schedule the work I need do

Irie and Miguel were prompt, professional and the work completed was top notch. More expensive than others, but I would rather pay more and know that the project will be completed on time and with quality, than pay less and deal with the disruption over an extended period and sub-par result.

Brendan Kerg ot the Neil Kelly Company recently repaired the posts, and 2x12 facing on or second story porch It was a complex job which included flashing on the deck and removing rotted wood and carpenter ants He did a fine job did everything he said he would do. It WAS ON TIME AND UNDER BUDGET. I WILL USE HIM AGAIN. THIS MAN KNOWS WHAT HE IS DOING.

Neil Kelly Company recently completed a small, but challenging, remodeling project in our master bath. Project Manager Tygh Tarlton and the staff worked hard to implement the project and saw it though to completion in a very timely and professional manner. The results far exceeded our expectation. We were very impressed with Tyghs dedication and follow through under very difficult circumstances and are very appreciative of the time and attention Neil Kelly staff gave to this project. We would not hesitate to call on them again for any other future remodeling needs.Beth and Richard M.”

We have had 3 wonderful experiences over the years using Neil Kelly Co for major renovations of an old house and wouldnt hesitate to do so again or to recommend them without qualification. They do a thorough, creative and thoughtful job in the design phase, provide a detailed plan for exactly what work will be done when, anticipate most issues so that there are few change orders, and they do this almost to the day on their projected time frame. While it may seem that they are slightly more expensive than many competitors, it is worth it because of the quality of the work, reliability, few change orders to add expense and their overall good relationships with their subs. They make it all happen with only the necessary disruption to the homeowner. Therese DuBravac and Tony Butchart were a perfect team!

A masterfully well done job that I can be proud of for years to come.

Neil Kelly Company put in the kitchen cabinets in our condo ten years ago when it was built. We recently purchased the condo and found an issue with one of the drawers and sought out Joss Mallett to support us on a fix. We were appreciated of the outstanding support, follow up and timely completion of such a small job. Would recommend Joss and Neil Kelly Co. for any kitchen job large or small.

We had great service and advice from Neil Kelly designer, Sandi Erdman, whom we met at one of Neil Kellys free info sessions in Lake Oswego. She helped advise, select and order countertop and back splash material, and provided detailed plans for an upgrade to our 20-year old kitchen. The work crew was also excellent. We always knew what was happening and when. Questions answered, minor issues that cropped up handled with out any complaint or push back. Highly recommend. All the Neil Kelly folks and their subcontractors (plumbing, electrical, tile, granite) were a pleasure to work with. Worth the money!

We had Neil Kelly-Mr. Sun Solar install a PV solar system. We have an older home that required a great deal of work just to get it ready for panels. Although we had delays getting to the installation process, once the construction work started there was a crew here every day that impressed us with their ability, communications, and cheerful attitude. This cheerful attitude continued even through the painful slog through the attic spaces doing prep work, and there wasnt a moment when any person on the crew wasnt helpful or willing to listen or answer questions. The attention to cleanliness was amazing; tarps would be rolled out over the floors, or booties would come on and off as they went in and out. And, out came the vacuum at the end of the day!We chose Neil Kelly because of their reputation, not the cost. And due to our type of house complexity, when it was all said and done, this was the best choice we could have made.Every day now I look at the computer screen and watch the graph of the electricity production!Rob Hertert

I have been a client of Neil Kelly for many years. I first had them do work for me in the 1990s through a rep named Pat Murray. Last year I had a fairly large project that needed to be done on my house. I wanted to convert my garage from a two door to a single door. I also needed to have the concrete slab redone, adding rebar underneath it. The driveway leading down to my house needed help too. Then the house also needed an exterior paint job. When assessing my house, my new rep, Tom Doberstein, noticed paneling on the south side of my house was rotting away. So they also replaced that and put in a new cross two by four with flashing to keep the rain out. They are about to add that to another one higher up this summer. This summer I needed a new roof and I hired them to oversee that task. They are also taking care of a few little tasks inside my house. I have found Tom to be very easy to work with and attentive to the smallest details. They seem to finish work in a timely manner but are going to put in extra time and effort if the job requires. Neil Kelly is not a cheap outfit. You will pay a certain price to have them do your job. But you will be assured the job will be done correctly and in good taste. So if you are looking for a reliable contractor to handle your home repairs and remodeling, you could do a lot worse than going with Neil Kelly. And I can recommend Tom Doberstein to you as an upright person to deal with.

Therese DuBravac, lead interior designer, and Tony Sage, lead project manager, both of which of Neil Kelly Company of Portland, Oregon, turn a condominium unit, to a modern light and airy a pied-à-terre, from something that looked like a drug den out of My Own Private Idaho.From her initial comments upon first visiting the unit, “what wouldn’t you do?”, flows a kitchen comprising cabinets in American Walnut finished in a fermented soot-based ink that is then charred in the ancient Japanese practice “shou sugi ban.” Hidden behind the cabinet doors that are actuated by metallic grey handles that seemed to have been wrought from chipped sword pieces are European top-line appliances including a Miele clothing washer that can hand wash something as delicate as an Hermès scarf, to a Miele clothing dryer that communicates moisture away from the condominium unit, to a slim Liebherr refrigerator, and a silent Miele dishwasher next to which you can sleep without bother and after which it opens its door when finished to ease your morning’s routines, as well as a Bertazzoni kitchen range and oven that is elegantly Italian.Topping the bottom cabinets and over the appliances is a glacially white counter that finished in a waterfall style to cap the side of the last cabinet. The backsplash is made of white clear glass which provides a brilliant otherworldly illumination when the under-cabinet lights are turned on.Nearby the kitchen is a woolly beige Phillip Stark’s My World sofa lounges that are long in the legs so that one can easily slip into a day slumber if needed or reached over to a “box” made from white untrained oak for a cup of expresso. Heavy screens made from rattan seclude those that rest on the Phillip Stark’s My World sofa lounges and are so immovable except in an earthquake that books can rest against it to form a small personal library. The lounges, each resembling a Japanese bedroll and sleeping accoutrements that are blown up.A flat screen television which can be pulled well away from the Wall is mounted on top of a Walnut cabinet whose front comprises series of parallel Walnut longitudinal slats and in which electronic equipment can be stored and breathed and through which facilitating remote commands.All wall colors are variations of gray albeit the wall color of the kitchen/living room approaches that of an early Summer morning on Mt. Tabor whereas the master bedroom the color of an angry storm in November at Seaside coast.Access to both the master closet and the bathroom is located in the master bedroom but unlike the moodiness of the bedroom the walls of both the master closet and the bathroom are in brilliant white.A hidden feature of the closet located in the Raumplus sliding door that separates it from the bedroom is a mirror that comprises the entire sliding door facing the closet.The bathroom was designed twice by Therese and executed twice by Tony. The first time despite what was on paper was off in practice. Now, instead of an aging bathtub, a modern glass enclosed shower with a bench cover in soft white marble with grey veins covered the walls to the floor. Both a rain-style shower head as well as a handheld wand pour water pleasingly. A beautiful white Japanese toilet/bidet resembling a great piece of asymmetrical pottery in a temple has an A.I. that knows when to open its lid and flushed debris away.The vanity has a white ceramic top and drawers in Walnut. But when the bathroom lights are turned off, there are lights under the vanity to illuminate the bathroom as if it is an otherworldly place.As I entered from the rain-soaked Portland into my unit a day this Spring, the rainwater slided from my coat and dripped onto the tiles made from river rocks forming the mud area, I came home thanks to Neil Kelly and its team of local artisans.

A little over a year ago the Neil Kelly team completed a full remodel on my kitchen. I can honestly say that it was one of the most positive remodeling experiences I’ve ever had.Our home was purchased new in 1997 so after 20 years it was in dire need of help. Someone had mentioned to my husband that Neil Kelly stands behind their work. That was especially important as I considered this to be a huge investment in our home.We walked into the showroom in North Portland and a consultant let us browse and dream a bit.A week later I had an appointment with Barbara Miller of Neil Kelly. (Fortunately they have a Westside showroom as well off of Bangy Road.)After several appointments we had my wish list on paper. : new cupboards, cupboard and drawer enhancements,tile, ceiling fan, sink, outlet placement, appliances, hideaway for hubbys iPad...and the list goes on.We were given a schedule and you know the most amazing part? They stuck to it.Between November 24 and December 23, 2016 the crew had completed demo and given me a new kitchen. By January 15 all of the little things were completed and the crew was out.Every time I walk into my kitchen I get a satisfied feeling of a job well done. It’s a joy to look at and it makes preparing food a pleasure.A year later we had a small problem with a faucet. It was covered by the warranty and they were out quickly to replace.Did I mention that while the carpenters were here working we got a few more ideas? We ended up with a new staircase in our garage and shelves in our bathroom.Thank you Neil Kelly and your wonderful, ever professional staff :Barbara MillerHollyBrianJohnVladimir

Janel offered just the design help we needed; Dan the on-site project management. We have a dream kitchen and a beautifully redone bathroom as a result.

Though our 1903 Victorian home remodel project is not quite complete (we still have a few rooms to tackle), it is past time for us to share what a magnificent job Neil Kelly Company (NK) has done for us.From rebuilding and expanding our back porch, to adding A/C (and piping heat and A/C to our upstairs bedrooms), to creating a beautiful upstairs bathroom (where there was none before), the quality of the work, the communications with their staff, the level of responsibility demonstrated by craftspeople and project manager, and the value/price quotient, have been outstanding.The pièce de résistance, completed just in time for holiday entertaining, has been our lovely, and now so very useful, kitchen remodel. Janel Campbell, the NK designer who has been the captain of our project, not only had to select and coordinate all our preferred kitchen materials and suppliers, she also had to satisfy (navigate? mediate?) the various design opinions put forth by our family members. (For her trouble, Janel was rewarded with the prestigious 2017 Oregon Home Magazine, Structure and Style Award for our kitchen remodel.) Quite simply, Neil Kelly’s the best!Thank you Janel and Neil Kelly Company

They might do a great job, but asking $85 an hour for an estimate is just wrong

Neil Kelly did a full kitchen remodel for us in just 2 months. Our designer Joel Fraley did an outstanding job down to the last detail, and there were many details. He and our Project Manager Paul were very responsive any time we had a question. They solved every difficulty before we had time to worry about it.You get what you pay for, and we got our moneys worth.

My wife and I recently downsized from an older home with lots of charm in NE Portland to a newer home in SW Portland with more creature comforts but less charm. We knew we would eventually want to make the place our own by remodeling the first floor and installing a new kitchen.After several months of searching for the right designer, my wife attended a Neil Kelly seminar and came home raving about the presenter, Joel Fraley. So we invited him over, walked him through the house and began hashing out ideas. He had some great suggestions, like replacing our kitchen island with a peninsula to open up working space. No detail was too big or too small. We talked everything from counter tops and cabinets to light fixtures to hardwood floors.So we hired him and never looked back. After settling on the design, Joel introduced us to Paul Louis, our Project Manager. We had a meeting where they explained the logistics of demolition and construction. We went over the contract in detail so there were no surprises. And Paul drafted a ten-week project schedule so we would know what to expect and when.This was a pretty big job involving all the trades: plumbing, mechanical, electrical, tile, paint and carpentry. Every day we had someone show up at the house ready to go to work. I was amazed at how well they were able to stick to the schedule, even after my wife decided three weeks into the project that she wanted the powder room remodeled as well. The tradesmen and women were always polite and fun to talk to. They did a great job cleaning up after themselves.Ten weeks to the day, the job was finished. Living through a remodel wasnt particularly pleasant, but in the end it was more than worth it. Our first floor has been done to our taste and we finally have our gourmet kitchen. We could not be more pleased, and I highly recommend Neil Kelly in general and Joel Fraley and Paul Louis in particular if youre considering a home remodel.

Very friendly and honest service no hard sell

We just finished a remodel with Joel Fraley and Paul Louis of Neil Kelly Co. and we couldnt be happier. Joel really took time during the design process to listen, understand the changes we wanted, and make suggestions. We also really appreciated that he narrowed details down to a a handful of options once he got a handle on our taste, so that we didnt have to sift through hundreds of choices.During the project itself, an addition expanding our dining room, Paul checked in with us regularly and was there in case we had questions, but otherwise managed all of the communication with the subs. The jobsite was kept very neat and clean with minimal interruption to our daily lives, the project was finished on schedule and on budget, and were thrilled with the results. As busy working parents, this was exactly the kind of service we were looking for, and Neil Kelly didnt disappoint.

First class remodelers, but expensive

Great staff