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Integrity Auto Inc.
539 SE 122nd Ave, Portland, OR 97233, United States
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Integrity Auto Inc.

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Mi
Review №1

I still work on most everything on all my cars but I don’t have a lift. I had a wheel bearing or center driveline bearing going out on my 2004 Lexus Ls430. I couldn’t pin point the problem so I brought it in for diagnostics. Steve found the problem right away. I am over 60 hrs. young and some repairs I prefer not to do any longer. They only use the best of parts by the way. They quoted me a fair price so I gave them the job. They gave me a loaner and they had it done the very next day for $100 less than the estimate. That is service!! These guys are honest, thorough and very experienced ASE certified mechanics. The front office is extremely personable and professional in this relaxed atmosphere... and the warranty is the best I have ever seen... that’s why you can expect only the best in workmanship and parts from this group of concerned auto enthusiasts at the 122nd Ave. Portland, Oregon Shop. Integrity Auto says it all.This was the 2nd time I have gave them work. They blow the competition away. I will be back for sure.

Pe
Review №2

I went to Integrity Auto for a pre-purchase inspection on a car I was interested in. I called and left a message, and was called back soon after. They patiently listened to my concerns. They had the vehicle for probably 2 hours and they did a very in depth assessment of the car. I was emailed the inspection checklist and notes and he answered any additional questions I had. I was very pleased with how professional and understanding they were.

Tr
Review №3

Integrity auto took the stress out of having car troubles for me. The people who work there are honest and I felt that I could trust their diagnoses and the fairness of their pricing. My car broke down before I left for a week long vacation and they were kind enough to let me store my car there free of charge until I figured out what to do with it. They were just kind and accommodating every step of the way!

Da
Review №4

I love my Toyotas because they are so reliable, but if something does happen, I know I have a place I can take my babies to get honest repairs for a fair price. By far, one of the best repair shops in the entire metro area. I drive over from Beaverton to have work done even though theres plenty of shops in my immediate area. Yeah, they are that good. Its a clean and organized shop with friendly helpful staff.

Co
Review №5

This shop does great work from a position of honesty, transparency and ... gues what? Integrity! We’re currently shopping to replace our ancient Highlander and are looking for another Toyota not only because we like the brand, but also because we want to keep going to this mechanic forever.

Ad
Review №6

SUPERIOR CUSTOMER SERVICE.Thanks for being open and living up to your name - Integrity. Thanks for the loaner car too.Keeping all if you front-line workers in my prayers.

Co
Review №7

Went in to have my wheel studs and lug nuts inspected, felt like they did a great job. They seem like mechanics who have been doing it for awhile and know their stuff. Very low pressure which I appreciate. Would definitely recommend them. Will be going back soon to have other repairs performed.

da
Review №8

Do the work right or they fix it with a 2 to 3 year guarantee

Jo
Review №9

These guys are the best in the business. Very professional, fair and extremely timely.

Th
Review №10

Integrity Auto was a fantastic shop to get work done at. We brought the car in for brake work and an oil change but they took the time to go over everything and informed us we were also only 1k miles short of needing our timing belt replaced. I appreciate not having to schedule another appointment later when I realized I was due for more maintenance. They provided a free loaner car and still had the car done by the end of the next day even with the extra work.

Ro
Review №11

Gave us a great and timely report of a vehicle we were considering buying.

Ch
Review №12

Quick, professional, and while not cheap (no shop is) they didnt attempt to pressure me to get more done than I needed or wanted. Much better than the dealer.

pa
Review №13

My wife and I had some bulbs replaced on our Toyota Corolla 2010, and RAV 4 2014. The Corolla came to $54 parts and labor (Halogen capsule 12 - $18, $36 for labor) The RAV 4 was $85 parts and labor (Halogen capsule 12 - $10, left inner taillight bulb $3, $72 for labor ($36 for front and $36 for back lights) The total time it took for both vehicles was just under 30 minutes. We were not asked if we wanted the additional work done (the left inner tail light which cost an extra $39.00 - it was just assumed.The RAV 4 had another headlight replaced previously in August at the Toyota dealership for $38.00 parts and labor, quite the difference.It helps to get more than one quote before any type of work done on your vehicle...because the job seemed so straight forward we didnt do this, and it cost us.Update: I spoke with Jake and he refunded us the $39. He was gracious about it.

Sa
Review №14

This is my go to shop for my Toyotas. We just used them for 120k maintenance for our 2009Highlander ($600). We had other issues that we needed fixed and they were able to promptly identify the issues. Smell of burning oil due to leaking front differential and shaking due to worn out rotars. In all about $1800 in work.I trust them to do the work that is necessary without upselling me on items that are not needed at a fraction of the cost of the dealer.

Mi
Review №15

We have taken our Toyotas to Integrity Auto for years. We find friendly professionals who provide quality parts and workmanship, along with practical advice. When the time comes to look for a new car, we look at Toyota products first, because we want Integrity to take care of them!

Cl
Review №16

This is a very highly qualified place very friendly

Co
Review №17

This is the place you want to take your Toyota’s. They won’t waste your time, they diagnose your problems and let you know what you need to get back on the road. They are professionals and I’ve always had good experiences whenever I’ve brought my Tacoma and 4-runner in for issues. Honest and they use Toyota parts.

Sh
Review №18

Bob and the crew at Integrity took amazing care of my noble steed, Mr Greenie (97 Avalon). We did a bunch of work, he now purrs like a kitten, doesnt leak oil like a sieve and the ride is smooth as silk.If I could give 10 stars I would!!!

Re
Review №19

Had issues with my Corolla starting. They were able to look at it that day, found a few things that needed to be worked on and helped me figure out what was the most urgent so I could get some budgeting done for some of the bigger stuff. Super friendly and helpful, always glad to bring my vehicles to them! TEN stars!

Ca
Review №20

My family has been using Dukes Integrity Auto since 2000 for several different Toyotas. Theyre consistent, accountable and friendly. I dont have a Toyota anymore due to a my Avalon being totaled early 2019 and totally miss these guys beautiful faces and equally beautiful personalities!

R.
Review №21

I had my car towed to integrity from another repair service in the evening. Before closing they knew what the problem was and ordered out the parts and gave me an excellent price for the parts and labor. By mid-morning they were done, I picked up the car and it ran perfect. I live out of state in Washington but from now on I will drive across the river to use Integrity for all my future Automotive repairs. They provide excellent customer service, repair, and pricing. I highly recommend this business!

Ev
Review №22

Honest mechanics and fair prices. I love these guys; theyve serviced my old 4-Runner for years.

Ba
Review №23

We have taken our Toyotas to Integrity Auto for over 15 years. I have a 1997 Camry that is still running well thanks to their excellent care. We started taking our cars to Integrity when the dealer quoted us $1800 to repair an overheating car and we knew we couldnt afford that price. Integrity diagnosed the problem as something much simpler to fix and we paid less than $400. We have taken our cars to Integrity Auto ever since.

Al
Review №24

When I took my Toyota 4Runner into Integrity Auto, I was in need of immediate service. I was playing the risk due to a desperate position that my vehicle would give out any minute. I came in with skepticism and uncertainty. After they diagnosed and serviced my vehicle, I came out with ‘confidence’ in their services, ‘security’ with their quality workmanship, ‘comfort’ with the personal care & attention they provided me, and outright ‘happy’ across the board with Integrity Auto! From this great experience, I have elected that they’d be my primary auto service team going forward....

Pa
Review №25

I purchased my Lexus from a private party that used Integrity Auto exclusively. Integrity Auto provided work all my vehicle work records and performed the vehicle inspection prior to purchase. Ive continued to use Integrity Auto and am very satisfied with their work and rates. They are excellent Lexus pros and I recommend them without exception.

St
Review №26

Ive been taking my 2006 Scion xB to Integrity for regular maintenance work for the past five years or so now, and I can wholeheartedly recommend their work. Ive had straight-up, trustworthy, and very professional dealings with Duke and his team, and I wouldnt have the slightest hesitation refering anyone their way.

Ch
Review №27

It was a plesure doing business with Integrity Auto. Bob and his crew are informative, patient and work fast! After receiving a complimentary inspection a few weeks back, I called today to check the schedule and to my surprise they were able to get me right in! They even provided a rental and had my Tundie back to me before the end of the day! Finding a new mechanic is a daunting task, but luckily I can check that off my list. Ill be back! This shop is legit.

To
Review №28

The name truly says it all.Duke and his team are thoughtful and thorough and their services are very reasonably priced.On the strength of their Yelp reviews, I brought in my MR2 Turbo project car which had significant issues requiring a lot of trust. At another shop, this would have been an unmitigated disaster. An odd model of vehicle to begin with, custom racing parts and obsolescent air conditioning components, parts that arent made anymore, rust, an engine removal, so many variables it was just begging for an unsavory result. It wasnt an easy project, requiring coordination with two other shops and several parts suppliers over the holidays.True to the Kipling poem on his wall Duke and his team handled it all with aplomb, keeping me updated throughout and having a real conversation--something Ive never experienced with doctors or auto mechanics before. My faith was amply rewarded. My vehicle was at least twice as strong a performer after Integrity completed their work and the smile has not left my face since.When somebody later hit my car and that smile drooped, Integrity gave me a lead on a little-known automotive artist--a body shop that restored the damage better and for far less than another business would have.Ive subsequently also brought my older Camry in for regular service. It took a few visits to track down that I needed a new fuel filler cap because the old spring had gone bad and it was causing intermittent Check Engine lights due to the loss of pressure. Its running strong now!After getting the run-around (free looking-over during a tire install) at another shop (Point S) that wanted to do thousands of dollars in unnecessary repairs, I brought the shakedown list in to Bob at Integrity and got away with less than $100 in fixes after they checked the car thoroughly.On another occasion, Bob installed a new air conditioning compressor on my GT car which was reasonably priced and has saved my life in the hot summer and kept my windows defogged in the winter. On another, all of the rubber suspension parts were replaced (all the ones that were available) which really made the vehicle handle far better than before. On yet another occasion he added some speed flaps (in front of the front wheels) to keep air out of my wheel wells and enabled the vehicle to stay planted at speed. The dream just keeps getting better!On one of my visits, Bob went out to look at an old Toyota from the mid-Eighties for a customer. This vehicle obviously had over 300,000 miles (as usually only Toyotas or Hondas can) on it, but it was still the owners baby and Bob was confident that they could help him and do it quickly. It is this honesty, professionalism and can-do attitude that I have seen over and over and over again at Integrity.If youre looking for a professional relationship--for someone who will take care of you and has a genuine concern for your complete satisfaction--this is definitely the place. I will most certainly be back.

Wi
Review №29

Heres how Integrity Auto saved me $1000. Ive owned a 2003 Tacoma for 14 years, and visited a variety of shops. Most recently, during a routine checkup on a oil change deal, a dealers mechanic said my power steering system was leaking badly and needed to be replaced, cost estimate $1000. I was shocked, and declined. Instead I checked fluid levels for six months- - no change. The dealers warning still nagged me, so I finally went for a 2nd opinion from Integrity, as part of their complimentary inspection. Id had routine maintenance done there, and I trust them.Duke had the truck on the rack when he showed me the reason the fluid level had not changed. He said there was minor seepage. He pointed out the oil filter directly above the leaking steering part. This is oil, he said, It looks like someone dripped oil on the steering rack during a filter change. I thanked him for saving me $1000 for unnecessary repair, and for giving me piece of mind.Last week I sold my truck, so Im no longer a customer. But this story still makes me feel good, so I heartily endorse Integrity Auto to all you Toyota owners.

Ma
Review №30

They are efficient, funny, and knowledgable guys that hold themselves to high degree of integrity.

Be
Review №31

Very friendly and good communication skills. Work was both good and fast, but not cheap. I have no problem paying a reasonable amount for quality service, however, and will be bringing my Tacoma back in years to come. Drove away in what felt like a new truck. Thanks, Bob!

To
Review №32

I took my car there last week. My car was shaking and making a lot of noise. I thought it was the transmission. They checked it out and it was just a rock lodged between the the transmission mount and the frame. Many shops would have charged an enormous amount siting the transmission. They let me know ahead what the range of cost should be and called re: the issue before doing any further work. I can count on them to be great mechanics and most of all, they are honest! Integrity is vary appropriately named. I give them 10 stars.

De
Review №33

Professional, honest, and extremely helpful. The 4-wheel drive wasn’t kicking into gear. The mechanic checked it out, removed some gunk that was tripping the sensor and fixed it free of charge. I most certainly will return to have my FJ and Tacoma serviced at Integrity Auto.

da
Review №34

They are timely, they are experts, I wouldnt trust my Toyota with anyone else in East county or the whole metro. So glad that I have gotten to know them. Thorough and fair.

Na
Review №35

Go here if you appreciate honesty, professionalism and a love for Japanese vehicles. I’ve been here several times for work and the crew here will do what is needed, and have an honest discussion about your vehicles options. They’ve even given me advice when I was stranded in the Dalles and a dealer tried to charge me $900 for a ignition switch overhaul. They said I should request the original key code and talk to a locksmith. Cost me $25 and worked like a charm! You guys rock, thank you for your continued service.

ma
Review №36

I have been taking my 2008 4Runner to Integrity for over five years now and will not go anywhere else. When I first moved to Portland I took my truck to the local Toyota dealer for an oil change and general check up. They came back and told me I needed a new radiator as it was leaking after a pressure test and would cost me close to $1000 to replace. I had never seen a drop of coolant under my truck, so I thanked them and went on my way. A friend told me about Integrity so I had them check it out. They told me my radiator was fine and five years later I have not had a single problem with my cooling system. They are professional, honest, friendly, funny, and never try and sell you more than what you need. They know Toyotas. I am always amazed at the depth of knowledge they have about the details of my truck. They have loaner vehicles, are timely in doing the work and their prices are reasonable. The shop is clean and they have a comfy waiting area with great reading material. Highly recommend! My 4Runner just rolled over 150000 miles and Integrity keeps her running like a new vehicle!

Jo
Review №37

My trusted mechanics for 20 years.

Sh
Review №38

Duke and crew saved us over $700 on my Tundra repairs compared to a nearby Toyota dealer, which we also often use. The parts were genuine Toyota. For some years when a high dollar repair comes up, I check with Integrity.

Ge
Review №39

Came in with my 2000 Lexus RX300 with a steering wheel shake issue and a check engine light. Integrity Auto gave me a free multi-point inspection, and immediately found the problem with my car. Pricing was very fair, and I didnt feel pressured to get service done at any point.Waiting room was very comfortable and they even offered me a loaner car, but I didnt mind the wait. I will definitely be returning for service in the future.Come to Integrity Auto for excellent customer service, quality mechanics, and great prices.

Da
Review №40

A little high priced...not very friendly...

Te
Review №41

Duke and his excellent team have worked on our three Toyotas since 2002. Not once was I ever disappointed with their communications or quality of workmanship. We live over 40-miles from their shop and pass several alternative locations in order to get to Duke. Why would I take the time and make the effort to go out of my way? Because I always believed I was going to get excellent service and good value for my time.I would not hesitate to recommend Integrity Auto to any Toyota/Lexus owner who desires to keep their vehicle running well. Keep up the good work, folks!

Da
Review №42

Our family has been taking our cars here for many years. We trust them to not oversell repairs, to give a good price, and to keep our cars running well. All of the people there are helpful and friendly. We also have had good experiences with other places they recommend for other work, such as Lovely Tire and Wheel Co.

In
Review №43

Honest repairs at an honest price. Excellent staff. Brought my 06 Tacoma in for a timing cover leak (a somewhat common problem on this series of Tacoma). The dealer wanted much more to fix it and only a year warranty on the work. Im glad my truck is so reliable, but Im also glad to have a place like Integrity when things do need to be fixed.

St
Review №44

I bought a 1988 Toyota Camry LE in May 1997 for $6,100. It had been totaled in an accident and thus had a Reconstructed Title; the car had 25,315 miles on it when we purchased it. I had heard that the 1988 was one of the better Toyota models, so I was hoping for many years of satisfied driving at a pretty reasonable cost. Thanks to Integrity Auto and their fine service over many years, I was able to put over 200,000 more miles on the car before I just recently retired it.Ive always maintained pretty detailed service records on cars that I own. Looking back on all the work that Duke and his staff at Integrity did on the car during the 18+ years I owned it, I realize how good a job they did in keeping the car running safe and sound. I always knew that Dukes advice was in my own best interest as he was careful to explain everything that he recommended, as well as the cost, which was always very reasonable.When I finally had to retire the car, I felt I had lost a good friend (Duke) in a business (auto repair) that doesnt always have the best reputation for honesty or integrity. (I know that this is often due to the complexities of modern automobiles that can be difficult for many - especially me - to fully understand).I couldnt recommend anyone or any auto repair shop any higher than Duke Bishop and Integrity Auto. They more than met my expectations over the years in every respect. They are real gems in Portlands auto maintenance and repair business and I wish them the very best !!

Do
Review №45

I have worked with Duke Bishop and his team for many years. He has always been up front and honest with me. He was able to fix a timing chain issue with my 1994 Toyota pick up when other shops were not willing or able to do so. His costs were very reasonable.I now own a 2016 Tacoma and continue to use his services.Steven Graville.

Ne
Review №46

I have a 95 camry and not a ton of money to spend on it. Integrity is supportive, understanding, and patient as I often ask for them to make repairs in stages so I can afford their fees. They have a kind and friendly staff. Only thing Id wish for is some weekend or evening hours since its difficult for me to bring in my car since I work 9-5 as well. I often recommend them to friends who also have Toyotas!

Mi
Review №47

After getting several price quotes, I decided to go with Integrity Auto. They are a Toyota specialist and offer a 3 yr/36000 mile warranty. I had some better price quotes but the fact that they use genuine Toyota parts and offer a great warranty, it made it an easier choice for me. Duke was very cordial and easy to work with. They also do a free complimentary inspection of the mechanical condition of your vehicle and make recommendations. No pushy sales pitches. One other big plus for me was, they offer free loaner cars. Would highly recommend Integrity Auto and would use them again in a flash.

po
Review №48

Great services. Duke and Bob are great to customers. The price is reasonable

Am
Review №49

Duke and all his staff always do a really great job! Weve been driving from St. Johns to his shop since 2004 when we got our first Toyota, and we wont take it anywhere else as long as hes in business. He was recommended by two separate friends, and weve recommended him to many more. We have always been treated with kindness, respect, and the utmost honesty.Cant count the occasions when he has let us know about issues that would be coming up on our cars so that we can budget ahead, and other times he has let us know when we can skip taking care of things...that and the fact that our cars are in great condition are signs of a good mechanic in my book.Even my kiddos love going out to see Duke! He kindly asks them about what theyre up to in school and gently jokes around with them. Ive seen never seen him flustered or upset, and seems to treat his employees with respect too. I cant recommend Integrity Toyota enough!

To
Review №50

Integrity Auto does the job right the first time and that I can appreciate thank you guys

Ma
Review №51

We received amazing service from Integrity auto. Our Toyota Sienna suddenly lost all its oil from a hose that burst while on a road trip. We were stranded and far away from home. We called integrity auto and they gave us a great recommendation for a tow truck to get our van to the shop. Honestly we would have paid anything to get our van back on the road but the cost for the repairs were very reasonable and we were back on the road a few hours later. Thanks to Bob and Duke at Integrity auto for saving the day!

Sh
Review №52

Excellent each Visit

Dr
Review №53

Weve been using Integrity for many years. The service and the results have always been outstanding.

Em
Review №54

The work on my car was done promptly while I waited on the couch in the waiting room, reading Calvin & Hobbes books. Ive brought my car to Duke/Integrity Auto for everything since he was recommended to me by a friend over 5 years ago. I trust him/them to tell me what needs to be done and to do a good job for a reasonable price. Over 285K miles on my 2003 Toyota Highlander and going strong!

Ja
Review №55

Good service and reasonable prices. They do a great job and stand behind their work.

Mi
Review №56

Integrity Auto Inc. and Integrity Towing are run by two of the best people around. Duke and Don are honest, professional and reasonable. Cant get any better than that, and we wont be going anywhere else for our repair and towing needs. We have had only good dealings with them over the past several years.

Al
Review №57

Duke and Bob have been taking care of my vehicles for a few years now. They are friendly, quick to respond and always able to fit me into the schedule. The in depth knowledge by being a specialty shop is great, and I never walk out feeling like I just got charged an arm and a leg, unlike some other places. Definitely recommend if you are driving something in the Toyota family!

Ka
Review №58

I cant really speak highly enough of Integrity Auto. They are super friendly, transparent in their evaluations, and honest about what services are and are not needed. Neither my wife nor I are car people, but the folks here have never once spoken down to us, or hurried us through the process - they answer all of our questions completely, and provide as much information to us as they can. Ive never felt like I was being up-sold, or like I was just another customer as I have at previous dealership service centers. I never thought it was possible to find technicians that are completely trustworthy, but we have, and its absolutely worth the drive down from Washougal. I feel safe and assured every time I leave their shop.

Ji
Review №59

This is the third time Ive brought in my 1993 Toyota pickup to Integrity. I wish I hadnt wasted time at other shops till I found Integrity. They are professional and do excellent work. I will continue to use them till the truck or I part ways.

Mi
Review №60

Great option to the dealers! Very fair pricing and very upfront on options. Talked me out of a $5000 repair job and offered options to keep the car in good running condition.

A
Review №61

Ive been going to Duke I believe over 7 years now. This shop is excellent! I do all my Toyota Tacoma services at their shop. I highly recommend these guys.

D
Review №62

Integrity Auto lives up to its name in every sense of the word! QUALITY, HONESTY & INTEGRITOUS in every sense of the word!Owner Duke, plus Bob & crew consistently show their personal and professional integrity by never giving false hope, or upselling unnecessary repairs! Quality and consistency describes this superb shop. Thank you so much for your reliability!

To
Review №63

I was told these guy would do a great job, and they were right! I spoke with Don who got everything handled for me, he was clearly more concerned about my satisfaction then any thing else. I will use them again, I highly recommend them.

Ga
Review №64

Best value in the pdx Vancouver area. Fantastic customer service. Fantastic work. Highly recommend.

Am
Review №65

This shop was recommended to me by a friend and Ive been very pleased with them. Ive come to trust their work and Dukes zen-like demeanor is a refreshing bonus! I just took my car in anticipating needing expensive work and was told it was just the wrong sized tires - no expensive, unnecessary recommendations. Nice, clean shop, courteous and professional, Im glad Ive got a Toyota.

Cy
Review №66

For some reasons these guys may be great. I had my 1998 Toyota Land Cruiser taken to them when I first bought it so I could learn about any of the problems it may have. Very helpful and knowledgeable people.Recently my starter began to go bad so I figured i would take it to them considering they are Toyota experts. They told me it would cost $1200 to replace the starter because of the lengthy process. I went to 2 more reputable mechanics that work on Toyota engines and got a quote for $550 using the same Denso OEM part. They got the job done and my car starts like a champ! I find it kind of ridiculous that I could get the same quality of work done 2 miles away for less than half the price but I suppose that’s how the world works sometimes!

Cr
Review №67

Dear Duke,I am writing this letter to pay a very long over due compliment to you and your staff at Integrity Auto. You may not remember, but I became a loyal customer of yours when I had my 1988 Toyota Camry towed into your shop after it broke down from a faulty timing belt installation at my former Toyota dealership.During that first visit to your Toyota Specialists shop, I was very impressed with not only the work performed on my car, but I think what impressed me most was the caring, honesty and integrity in handling me as your customer. Since that first visit in 2000, I have added another 281,000 miles to my car and used your shop exclusively. I would like to point out that I live in Washington and drive 70 miles round trip to have my car serviced by you and your highly trained staff of mechanics. I dont mind the drive and passing a few shops I had used previously because I know my car will be serviced correctly, the first time, and at a reasonable price.The work completed last week was typical when you diagnosed an electrical problem, replaced worn seals that leaked oil (still the original engine and transmission) and replaced the brake pads. My Camry currently has over 408,000 miles registered on the odometer; about three times the mileage and use over any other automobile Ive owned. I try and drive the Old girl with the age and respect she deserves, but I know it really comes down to the years of excellent service shes received at Integrity Auto that keeps her on the road.Thank you to everyone,Sincerely,Craig

Wi
Review №68

Found this place over 10 years ago for my mom to bring her Corolla and then her Camry. Duke is as good as they come, honest, fair, articulate and willing to educate you. Very thorough check ups. Will not tell you you need something you dont! Recommend to my friends and family!!

Ja
Review №69

This review, has more to do with Bob @ Integrity Auto than the store its self as I have not had the pleasure of doing business in there store, I had ran over an 5/16 I-Bolt, Yeah weird thing to run over and get a flat RIGHT! anyway I jacked up the Toyota T-100 truck and it started to roll backwards as I on a slight decline of the driveway of Integrity and now the Jack is tilted and in danger of letting my truck fall on its aluminum wheel, Bob showed up right then and offered to bring out his Professional Jack (TY Bob) and gave me a hand, then filled the tire with air while he pointed to the wash bin saying go ahead and clean up, (sweat dripping) Oh and looks like you could use some water go into the office and get some water, wow nice guy and mind you I think he was trying to close the store when I got there. and now I see indeed the store closes @ 5PM and it was 5:30 before I left. WOW -Yes above and Beyond.....Thanks Again Bob I can see why you have so many 5 star reviews.....Jack

Am
Review №70

I have a 2007 Scion TC and have been taking my car to Integrity Auto for a couple years now and every time I have received amazing service! I trust Duke and the work that Integrity Auto does, which is very important for me knowing I can rely on them to be honest and fix my car the right way the first time. I live in Vancouver and the drive is worth it, I will not take my car anywhere else.

Al
Review №71

First time and it was a easy and pleasant experience I shouldve came a long time ago!I scheduled a brake replacement on my Lexus IS F but told me that it still has alot of life left. They even managed to do a free vehicle inspection to tell me how healthy my car is. Love how honest they are and just recommend me to come back in a few thousand miles to flush my vital fluids. Will come back in the future for sure!

Sa
Review №72

These guys were super nice but could not figure out what was making my check engine light stay on. Spent $1500 and I still cant register my Rav 4. Pretty disappointed.UPDATE-After seeing this review they told me they would look at it for free to try and figure out where the leak was coming from. They finally found it! Thanks for making it right, guys.

Za
Review №73

Lexus told me I needed $3,500 in repairs. Integrity, true to their name, told me my car had no damage. Integrity fixed my alignment for $150 and sent me on my way.I even returned to the dealer so they could show me the damage, they put my car up and I could see almost nothing (a tiny bit of chipped metal). Will never return to the dealer, these are my guys from now on.

Ed
Review №74

Nice outfit. Knowledgeable technicians. Need more owners like Duke Bishop in the auto repair game

Ro
Review №75

Once again Integrity Auto showed their true colors. I had my oil changed by the dealership and they said my brakes were shot and needed to be changed. I took the truck into Integrity and low and behold I am at 40 percent on my front brakes and 80 percent on the rear. I had also told Duke that I thought my battery or alternator might be going bad since my lights were dim at start up. He determined that it was actually just worn belts. The belts were replaced and everything is now great. Thanks again for holding true to your name.

Co
Review №76

Reliable, helpful and friendly service. Even gave me a loaner car to use! Not the cheapest, but I can count on things being done in a timely manner and done well.

Sh
Review №77

After having Broadway Toyota dealership service spend a week on troubleshooting an electrical problem without a diagnosis (and quoting a worse case scenario of $5000!), I brought my vehicle into Integrity Auto for a second opinion. Less than 24 hours later, Duke called and said they diagnosed the problem, with a total cost of $138! I immediately became a customer for life.In addition, every time I call Integrity Auto, Duke picks up the phone personally. He is kind, straight forward, and supportive. His business depends and thrives on personal referrals, giving him every incentive to provide excellent customer service...and he does. This is the real deal, the name Integrity Auto actually says it all!

Ca
Review №78

Duke and his crew have worked on my Toyota engines for more than 15 years. They always do an excellent job and explain each issue to me. In all these years, I have never had a problem with work they have done, and I trust them completely.

Jo
Review №79

Duke and Crew have done me several great favors by accomplishing difficult repairs on both my Tundra and 4-Runner; at a cost substantially lower than a dealership.Five stars say it all. Joe B, West Linn, Oregon

Jo
Review №80

Great service and very friendly staff. Duke always remember his customers by name. Bob is very nice and very helpful.

Di
Review №81

The guys at Integrity are top notch. Great work at a fair price!

Sc
Review №82

Needed to replace the interior door handles on my Corolla and have a general checkup done, but was concerned about cost. Integrity Auto not only installed procured the parts for me more quickly than the actual Toyota dealership I used to go to, but it cost only a third as much to install as the dealership estimate I had been given previously. I also received the sort of personalized customer attention that has become so rare in dealerships today. Plus, the nicely furnished the waiting room has some of the best reading material Ive ever seen, including The Far Side. If you need to have your Toyota serviced for most anything (they do do only Toyotas, it should be noted), then this is definitely a great place to do so.

Wi
Review №83

Have used integrity auto plenty of times, always felt like they were honest and straightforward. Auto mechanics are not cheap, start here and if you dont like it, you can always try an honest dealership.

Ch
Review №84

I had issues getting through deq i took my car to these guys and they charged me $173 to tell me they wanted $4800 more dollars. Tried telling me my car needed this and that...long story short i replaced an o2 sensor solenoid and clip and wire to the solenoid for approximately $90 and passed deq with flying colors I am not impressed with this establishment especially calling themselves ( integrity auto ) I would not recommend this place whatsoever. So much for doing the right thing even when no ones around huh.

Da
Review №85

I brought my new-to-me Lexus in for an oil change & checkup. (I didnt buy it from the local dealer, and I thought an independent shop would be more likely to give me a reliable opinion.) Duke & the tech spent a lot of time going over things with me, and a few other customers who came in while I was there seemed to get solid advice on what they needed, what they could think about and maybe do later, and what things were just fluff or scaremongering suggestions theyd received from other mechanics. Ill be bringing both my cars here, even though its a bit out of the way for me.

Ba
Review №86

Easy to work with and quick service. Straight forward, honest and good work! Diagnosis was easy due to the their experience specializing in Toyota. I will be back...

Li
Review №87

I have been going to Integrity Auto since I first moved to Oregon 15 years ago. First with my much used and abused Camry, and now with my new Prius, I am always happy with the service provided by Duke and all the mechanics. They are Toyota specialists and have a a depth of knowledge about the vehicles that other shops cannot match. They have always done excellent work on my cars, and are always very forthcoming and honest in their dealings with me. Integrity is what you get at Integrity Auto.

Ju
Review №88

Their estimation was accurate, they gave me other issues that need attention, but without any pressure. They clearly explained the issues and the importance for the needed repair. The work was completed on time.

aa
Review №89

Big thanks to Duke, Bob, and their team for taking care of my Lexus GX470. My father worked for Denso for 30 years and i have therefore been in Toyota’s my whole life. These guys know what they’re doing and go above and beyond. They even showed me my old parts when i picked the vehicle up so i could see for myself. Keep up the great work!

Ke
Review №90

Been having Integrity Auto take care of our vehicles for 22 years and they get the job done. Excellent people - Excellent work!!

Ku
Review №91

I cant thank Duke and Integrity Auto enough for helping me out in a difficult situation. My son was using our 3rd vehicle while attending U. of Portland. My wife and I live in Puyallup, Washington. The transmission on our vehicle failed and so I looked up repair facilities on Angies List to try and find a reputable shop to take the vehicle. Integritys reviews were excellent and so I called Duke and asked to have the vehicle towed there. They only charged me about $70 to evaluate the condition of the transmission which I thought was very reasonable. Sure enough the tranny was toast. Long story short I ended up selling the vehicle as salvage. However throughout this entire process which took more than a week Duke let me keep the vehicle at his shop for no charge. Even though Integrity did no actual repairs on my vehicle I would highly recommend them for their outstanding customer service and helping out someone in need.

Ch
Review №92

These guys are great! I bought an old Toyota pickup a few months ago that had the catalytic converter removed and wasnt passing DEQ. Another shop sold me a cheap cat and welded it on but still no luck. These guys not only got the truck to pass DEQ with flying colors but were able to give me a good assessment of the truck and what I can do to keep it running well. All at a fair price! (I didnt even need to buy a new cat) I will definitely be going back for future upgrades/repairs. I appreciate the professional and honest work! Thanks guys!

Je
Review №93

Solid Toyota guys. Quality service at less than dealer prices. Have been wrenching my vehicle for 10 years or so now.

Th
Review №94

Awhile back, I noticed that the temp gauge on my Lexus was high. Slightly panicking, I Googled Lexus service east Portland OR and found Integrity Auto. Short story, it was the motor pump. Duke and his team are indeed all about honesty. They told me I was close to the cusp of my warranty. I was given the ok to drive cautiously to the dealership. The service at Integrity Auto: $0, and because my car was still within warranty, $0 at the dealership as well. With their trustworthiness, theyre now my go-to mechanic and they do a good job.

Ke
Review №95

Ive been bringing my seeming fleet of Toyotas--three--to Duke for years. Ive enjoyed getting to know him, and now Bob as well. Duke tells me exactly whats going on without getting overly technical and thus making my eyes glaze. Problems are accurately diagnosed, communication is clear, situation is fixed quickly and price is fair. And I also get a great conversation out of the deal. Almost makes me want to hobble my own car just so I can go chat with Duke and Bob. Hasnt come to that, yet. Favorite Duke story--I was driving alone across the country a few years ago and ran into difficulties at Mile Nowhere on Hwy 90 in South Dakota (no offense, South Dakotans!). I pulled over and mused on my options, which were few to none. Then--bing! Duke, of course. I called up him and he talked me through the solution, which it turned out was something I could actually do. I felt like an astronaut with Houston talking me through a deep space repair. Once again, Duke to the rescue. In short, I recommend this guy. No question.

El
Review №96

They did good work but it was way overpriced. They Overcharged me $600 in labor fees.

Tr
Review №97

That was a mistake it popped up and I dont know how to take it off but Im sure you guys are awesome maybe a little expensive for me ️:-( but probably worth it

Ma
Review №98

Quality work. A friend who recommended them is also a loyal customer.

El
Review №99

Everybody at the shop is kind and service has been excellent for everything my old 2002 Lexus has needed so far.

Ca
Review №100

They did a great job. Everything went as they suggested. I will return.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:539 SE 122nd Ave, Portland, OR 97233, United States
  • Site:https://integrityautoinc.com/
  • Phone:+1 503-408-6385
Categories
  • Auto repair shop
  • Auto parts store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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