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Sherlock Leak Detection
18245 Paulson Dr, Port Charlotte, FL 33954, United States
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Sherlock Leak Detection

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Ed
Review №1

They did a great job! Adam was wonderful, he came back on a Sunday to help start pool since I was out of town and Neighbor didn’t know how to do it.

Sh
Review №2

Always great work at great prices! Very professional. Showed up on time and completed repairs. Would recommend to anyone wanting honest top notch work done on their pool!

Pa
Review №3

76 days and 31 emails plus numerous phone calls. That is what it took to get them to do what they were hired to do.Sherlock sent the worker out the first time on Feb. 17 (paid in full at that time) to find leaks in my pool. He found 2 leaks around two return pipes and put putty on them. I explained to the worker I needed the system tested so we could resurface the Lania. Now we are into the rainy season. The pool was still leaking and getting air in the system. Would be almost 3 weeks before they could come back because they are very busy. He came back on 3/8/21 and still never pressure tested the system but broke the pool pump lid and said 3 valves were leaking and were replaced.  They brought a new lid out but no testing. Finally, on May 3 they sent a couple of techs out that knew what they were doing and in 50 minutes all problems solved. They get your money and then you are at their mercy. No clue what customer service is. Stay away from Sherlock.

Do
Review №4

Sherlock did a great job with the leak in our pool. The tech that came out was knowledgeable, respectful, and very helpful in sharing information about pools and maintaining them. They will be the company I call for any further needs.

To
Review №5

They are The Best!!

Je
Review №6

I Google for a pool repair place and Sherlock had great reviews. I called and got an appointment in just a few days. Kevin the tech was on time and spent a good deal of time looking for my leak. He finally found the leak that no one else could seem to find. Very professional and prepared for the job.

Wi
Review №7

Employees were very responsive to my pool leak and did a good job on fixing the issue.

Wo
Review №8

On Time, very nice. Honest and upfront. Hopefully never have to use again but if I ever have another leak I will be calling them

My
Review №9

They are amazing taking care of my leak within one hour. I am very happy with the service and the employee who came out was very professional. I will definitely recommend them to my family and friends.

ri
Review №10

I had a leak in my pool. I called on a Monday morning and by 2pm that afternoon Bill showed up. Before he started he informed me of the charges which I agreed to. Within 20 minutes he located the leak in my skimmer, repaired it and was on his way. This was great service, courteous and priced right. I highly recommend this company.

Jo
Review №11

It pays to hire an expert. Kevin,with 30 years experience, came on time, checked the skimmer with a dye test, found the leak in the overflow pipe, and fixed it in a minute. Offered pointers on how to better maintain the pool and how to drain the overflow manually and I happily paid him (at a rate that was better than some competitors).And too, Vivian in the office was very helpful and knowledgeable.Great company!

J
Review №12

Problem appears to be solved. Serviceman was prompt, courteous and friendly. Would have no problem recommending.

Ca
Review №13

It is so nice to see my water keeping my pool full. Very nice man. He had it fixed in no time!

Co
Review №14

The office staff is very knowledgeable and pleasant to work with. The techs are very thorough. I highly recommend!

Ke
Review №15

Continued....The Tech, Bill Bushner, called me after his assessment. There were two known leaks - both underwater. He repaired both with epoxy, and also repaired a sheer waterfall feature that he determined wasn’t flowing properly due to a bad elbow joint. He replaced and repaired that as well.The diagnosis was a flat rate of $275. The repairs were completed during the same visit by Bill.The total cast was $375 - so it was an extra $100 above the diagnosis, for the repairs.I have 30 days warranty - if there are any leaks at all - anywhere in the pool system - they will return, diagnosis and repair at no extra charge.I haven’t seen the repair yet - but at this point I am extremely satisfied with the services and professionalism presented to me by Sherlock Leak Detection!

Ra
Review №16

From the moment I called to have a leak detected, to the time they repaired the leak, everyone I spoke with was very polite and professional. They were very prompted. I would strongly recommend this pool company. Thanks for the service.

Ch
Review №17

Found leak and repaired it in no time. I would recommend them for sure.

Ma
Review №18

Bill was very thorough and knowledgeable. He found our problem and recommended a company to fix it.

Ch
Review №19

Quickly found the leak in our hot tub and recaulked the main drain. Very professional

Ro
Review №20

This business is top notch 6 stars for them. Knowledge, skill, ability and 1st class service. Many thanks to Vivian, Bill, Adan, Dominic and Kevin.

Ar
Review №21

Very knowledgeble and great work. They even fixed some things the pool guy messed up.

so
Review №22

This was our 2nd experience with Sherlock in 10 years. Weve been very happy both times. They showed up on time& resolved our problem quickly. Wed call them again if we need them.

Ty
Review №23

Very professional, communicates perfectly, and completed a quality job very quickly. I would recommend anyone who is in need of leak detection and/or pool repai!!

Ki
Review №24

Overall they did a great job with the hot tub and pool leak repair. No complaints there, but they did use an exterior electrical plug and tripped the breaker and didn’t tell me resulting in some things turned off that needed to have power like a mini fridge. That’s why I gave them a 4 instead of a 5.Reply to Owner response - The plug you used was no longer working, it would seem you would have noticed your equipment quit working and had to change plugs to continue. No one else was there or had used the plug and it had never happened before or since.

Sh
Review №25

I highly recommend Sherlock Leak Detection for your pool problems. The company, starting with Sherry in the office, was very professional and accommodating. Kevin was super friendly and he worked so hard over many visits to locate the source of the leak in our pool. He and Dave did an excellent job of replacing our pool skimmer and cleaning up afterward. We are very pleased with your service!

Mo
Review №26

Very knowledgeable, i really trusted their opinion on detecting our issue.

ro
Review №27

Concerns with the amount of water I was adding to the pool in recent months. And since I was getting ready to remodel the pool Lanai dock area oh, it seems like a good time to have a leak check done. Sherlock came out on time as expected, the technician was very experienced and knowledgeable. He covered everything he was going to do and how any billing would work before he started. As it turns out, I had three very small leaks mostly around the edges of tiles or inlets, that he felt the resurfacing would take care of. he did discover a bad valve on one of the pipes to the hot tub, and recommended that we replace that. a very pleasant interaction with the industry professional, I would recommend Sherlock leak detection highly.

Mi
Review №28

Great quick response. They were referred by my pool company. they were very knowledgeable and answered all my questions. And most importantly, checked all areas of pool, found the leak and repaired the it underwater

La
Review №29

I had the best experience ever with this company. Frankie was friendly, knowledgeable and very respectful of me and my home. He showed up on time and there was no mess. I really think he deserves a raise. I will call your company from now on with any pool problems I may have

Bo
Review №30

Sherlocks technician, Kevin was on time. We discussed the pool situation a few minutes and he asked several questions. He was very thorough and kept searching until he found the leak. Even though he found the leak he kept searching all other possibilities. He repaired the leak and diagnosed where the bubbles were coming from coming out of the return line. I was very happy and impressed.

ch
Review №31

Sherlock leak detection was professional on time and performed a thorough job. Kevin Smith is awesome as he discovered a new leak, he showed me exactly where is was and the corrective action needed and cost. I highly recommend this company. Mr. Bussa

Ra
Review №32

Took his time and found the leak that another person said that they couldnt find. Check the pool every day and just evaporation is the only thing I see. Very professional and respectful in answering my questions. Would recommend to anyone that needs any leak repairs.

Ro
Review №33

They were in time and very pleasant.They let us know what was wrong with our pool and told us the cost. The gentleman that showed up for our appt explained everything to us.Yes I would recommend this company to others, and I will use them again if needed.

Ed
Review №34

Very pleasant knowledgeable personPool has gone about 1/2 to 1 since he was here is that normal?

Su
Review №35

Did a great job at a reasonable price. Have them on speed dial in case i ever need them again

As
Review №36

They did everything I wanted them to do and fixed our leak. The price of it to repair was great too.

Je
Review №37

After about an hour, Frank could find nothing leaking (at all the usual spots), I started to second guess myself that there wasnt a leak and just evaporation was causing the frequent filling? Frank then checked the main drain and that was fine he persevered and rechecked tile work on the entry steps and behold a leak was found, which he promptly fixed. Now I havent had to put any water in the pool now, for 2 weeks! Thanks, Good Job!

Pa
Review №38

On time and found the leak right away. Thank you. Pamela

St
Review №39

They do very good work, are efficient and stand behind their work.

Do
Review №40

Absolutely wonderful people, Frankie did a great job, thank you so much

Mi
Review №41

It was a great experience. Technician was very knowledgeable and friendly.

To
Review №42

So far great,no more leak. Lets hope it stays that way.

Do
Review №43

Expert service,Found our problem and was able to fix it.

El
Review №44

A shoutout for Kevin Smith of Sherlock Leak Detection who diligently after extensive time and effort found the reasons for our pools constant water leakage. His impressive knowledge and expertise in this field as well as his communication of the problem and needed repairs made the decision to go with this company a no brainer. Absolutely no hard sell here. Thx Kevin. Will definitely let it be known to those who ask.

Li
Review №45

I had been 2 months trying to figure out if I had a leak issue with my pool, and/or my solar panels or had just been losing water through evaporation. Sherlock arrived on time and quickly but thoroughly got to the problem and leak. Kevin Smith donned his scuba gear, jumped in and found the problem as only a true professional could. I highly endorse Sherlock and Kevin, and would not hesitate to use them again. I will echo this sentiment to everyone I know and greatly appreciate their honesty, professionalism and expertise.Ted WilzRetired USAF/NASA Meteorologist

De
Review №46

Fantastic job on my pool at a good price. They found a crack in my skimmer and a couple of tiny leaks around my return jets. I highly recommend this company.

Er
Review №47

My pool was installed in 1968. I have had two separate issues, the first minor (the plumbing was clogged with leaves) and second more severe. With the 2nd issue they discovered any place that could leak was. All the grout around the tile, skimmer, inlets and main drain had to be ground out and replaced. Sherlock did an excellent job and brought my 1968 pool back to life. Thank you for my new pool.

Pa
Review №48

Work was excellent Neat clean and done right

Br
Review №49

A+ Service, tech came out and arrived on time. Quoted me a fair price and was able to get my leak sealed up. I highly recommend these guys!

Ju
Review №50

Had a leak that was hard to detect but they kept at it and finally found it. Took two tries but I wasn’t charged for them to come back the second time. Finally not adding water every other day. Yahoo!!

An
Review №51

These guys are great detectives on swimming pool leaks and have great follow up! Recommend Highly!!

Ji
Review №52

Excellent job, they found the leak and repaired it the same day.

Ha
Review №53

Frankie did a good job!!!!

Ja
Review №54

My pool had an intermittent leak but their techs found it and fixed it. They did the work at the price they quoted. Would use again.

Information
12 Photos
54 Comments
4.9 Rating
  • Address:18245 Paulson Dr, Port Charlotte, FL 33954, United States
  • Site:http://sherlockleakdetection.com/
  • Phone:+1 941-764-8181
Categories
  • Swimming pool repair service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–4:30pm
  • Saturday:8:30am–4:30pm
  • Sunday:Closed
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