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Superior Pools of Southwest Florida Inc.
517 Tamiami Trail, Port Charlotte, FL 33953, United States
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Superior Pools of Southwest Florida Inc.

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St
Review №1

So, where do I begin. First Ben was professional and wonderful to deal with, from design to completion of our pool. He answered all of our concerns, kept in communication with us, kept sending us pictures and updates while we were out of state. When our pool was completed and we moved on to putting in the alarms in, setup our wifi and pump controls, we dealt with Corey and Patrick. Both were awesome and helpful. They were so nice and were always available for questions and concerns. There’s a reason why Superior Pools of SW FL have 5 stars and others don’t. Thanks…….

Na
Review №2

Superior Pools has completely exceeded our expectations. Our salesman Tommy and the construction manager Larry were very professional and knowledgeable and were always available to answer any questions or concerns we had. Every employee who was on site to build our pool was courteous and respectful.We have built a pool before with another pool company in town and truly there is no comparison. The quality, craftsmanship and customer service is superior. We highly recommend Superior Pools.Ray and Nancy H.

Be
Review №3

Moved here from Texas, where I had had pool for several years. My first task was to research pool companies in the area. From what I could gather, Superior Pools, was hands down, the favorite. From the moment I met Ben, I knew I had made the right decision. He was and is just wonderful! From design, construction, and explaining how to operate he was so knowledgeable and so refreshing to work with. I absolutely “Love My Pool!” I can’t say enough about Jordon either. When it comes maintenance, he is the “Man!” The girls in the office were a delight. These folks deliver! Always on time, can fix anything, and just so comfortable to work with. It’s like you become one of the family. Look no further, this is who you want to do business with. You can thank me later!

Ja
Review №4

We are enjoying our new pool and the family loves it!The pool crew was dedicated with no issues.Seth helped us come up with a great pool design.The electrical crew was very professional and precise. Neat and clean job!Josh was awesome for the start up of the pool.Pat was my trainer for pool school. He was very informative and answered my questions that I had.

Tn
Review №5

Superior Pools built our pool a few years ago, and we have used them for pool cleaning service since that time. The owner Jon Krawczyk and his team are professional and service After The sale has been phenomenal. Jon is an amazing business owner who focuses on accountability and customer service. Some thing that’s very rare this day and age. Quality, responsiveness, and follow-through are always Paramont. I recommend wholeheartedly not only for construction, but pool service and repair. Christina Bosley

J
Review №6

Superior Pools helped us create paradise right in our backyard! From helping with the design, to staying not ON but AHEAD of schedule (literally less than 2 months!), we could not be happier. All of the employees were top notch - including Tom our designer, Larry who kept everything on track, to Kayla who helped push documents through the process, to Cory who took care of the pool and Pat who taught us what we need to know. We would recommend Superior, along with their partner Absolute Aluminum, to everyone!!

Ch
Review №7

Superior Pools built my pool back in 2017 and has provided service since that time. We have been extremely happy with the pool as well as the service.Recently, our pool tech began noticing that the calcium levels were rising and getting extremely high. I only add water to my pool from the RO system and the water from that system was tested and is extremely soft.Concerned, not understanding how something like this could happen and worried about how this might affect my pool and the equipment long-term, I reached out to Superior Pools for a solution.Pat, Robby, Jason and the Superior Pools team worked with us, going above and beyond, to provide a solution and restored the water back to the proper balance.Since our first meeting with the team from Superior Pools back in December of 2016 my wife and I have been pleased with the attention and service that they have provided and would highly recommend this company for all of your pool needs.

V
Review №8

Ben Cook and the entire team at Superior Pools are amazing! The attention to detail, professionalism and quality of workmanship throughout the design, build and contracted pool service post build has been exceptional. Superior has the best customer service I have ever experienced across any industry. If you are looking for a company that delivers everything they say they will...from design to construction and after, look no further than Ben and Superior!

Sh
Review №9

Superior Pools has taken care of my pool for almost three years now. They are always on time, professional and my pool is always clean and blue. If I have ever needed anything above the normal service Danielle has always been there to make sure my need is taken care of. Would definitely recommend them over any other pool company in the area 😊Second Review. This time Superior has built our new pool at our new home. They did an amazing job from Danielle designing it to Jon and company building it out. Came out better than expected and our vision has been realized. What I was really impressed with is the patience they showed with myself because I ask a lot of questions and Im very detail oriented and like things a certain way. Jon was always there to answer my questions and address any concerns. Oh and our pool was done and we were swimming in less than 30 days!! Amazing!! Would definitely recommend them to any and all as I already have been doing!! Thanks guys!!!

Mi
Review №10

Having a pool built is a huge investment in time and, of course, money. After reading online reviews and comments on the app Next Door we chose Superior Pools. Their quality and service was exceptional and they finish their pools on time.From the very first time we spoke with Ben from Superior on the pool build we found that he was most knowledgeable always offering suggestions on how to maximize what we wanted from a pool. Desiree and I are swimmers so we wanted a rectangular shaped pool. Ben encouraged us to research their website. He mentioned their site had several videos about the pool build process and testimonials from other buyers who chose Superior Pools. We followed that guidance as we had never built a pool before.From the beginning Ben was transparent about the timing, what to expect and what was included in the price. He told us at the very beginning to expect forty work days to complete the pool from dig date to fill date. He told us Sarasota County was slow to review permit requests and he helped us with the docs that our HOA needed. Ben also explained he would be our service person from beginning to end. Any questions we could come to him.Once the approvals came in our dig date was set. We met Larry Lipke one afternoon, and he as the Construction Mgr, was in charge of the build and we could call or text him any questions or, of course, reach out to Ben.Our pool build took forty-five work days and finished early December. A tropical storm came through SWFL about day thirty and a week was lost. So our pool was five days late, but with the weather issues and covid I think that is really good. After all said and done, communication was good. I had to remind myself that our pool was not the only pool being built, and weather and construction issues are always being dealt with.We were home watching our pool build from the very first day. The work teams were always responsive to our questions and we felt work quality was exceptional. We researched everything we could on materials and equipment. We saw that the pool equipment, Pentair, was the best and we visually inspected everything. We were very pleased with the tile and grout work. We had paid for upgraded travertine and asked for a few pieces for personal cosmetic reasons to be swapped out after they were laid. No problem.Once we made it to pool fill date we got very excited. About the same time as pool filling we were asked for our punch list. Larry met with us to review about noon two days after the fill. There were about twelve items and perhaps half were true issues. Others were questions on things remaining to be done. Later that same day Larry already had one of his guys stop by to start working them. The issues were very minor like we wanted more tile swapped out, grout cleaned up on a couple pieces of tile, some grout cement in the skimmer area. I will say, Superiors responsiveness to our concerns has been the most impressive of this whole pool build process. Not once did they come back and balk at anything we asked about. Always quick response. The service we have received from Pat & Cory for start up has also been great. You ask them questions and they answer or follow-up. We plan on having Superior maintain our pool for the first year. The pool maintenance team has been outstanding to work with.Mike Wood & Desiree BrannonJanuary, 2021

Li
Review №11

Superior pools did a very good job putting in my pool. They hauled away any dirt and cleaned everything up. I am happy with my pool.

Ka
Review №12

We had Superior Pools redo the inside of the pool and the outside flooring. They did such a wonderful job that I recommended them to another friend and they are using them. Superior Pools have been cleaning our pool for 8 years and if I do have an equipment problem - they always take care of it! Great Company

je
Review №13

I cant say enough great things about Superior Pools! From the very beginning, every team member was outstanding and professional and treated us like family!! Superior Pools of SWFL was able to transform a very small backyard into our own little slice of paradise! The pool is beautiful and beyond our expectations! I highly recommend Superior Pools!

cu
Review №14

I hired Superior Pools in spring of 2019. Once permits were approved Superior took over. The entire construction phase took less than 30 days. Their work crews showed up each morning and did not quit until dusk. Everybody knew their responsibilities and communicated with me daily. I was able to begin enjoying my new oasis as promised before summer began. I had two other pools built since moving to Florida in 1992, neither company gave me the customer service and quality workmanship that i received from Superior Pools. It was a pleasure doing business with such a professional organization.

Je
Review №15

Amazing customer service! We built a pool in FL while living in WI so we relied heavily on our team for design and finish selections - and for everything else! Both Ben and Kayla were amazing and tireless in navigating the never-ending permitting hurdles and challenges. They were ALWAYS friendly and easy to reach. Oh, and the pool is absolutely gorgeous!

Br
Review №16

Great Company! Love our Pool! They did a great photoshoot of my pool too! I would recommend Superior to anyone. They not only installed it within 30 days but also have serviced me for over a year with any issues. You cant find that it todays world.

Je
Review №17

All employees are amazing i do business we this company and Im super happy . from counter to management are fenomenal . Casey, Micah, Tom, Michelle, Sidney & Rene like i said everyone are great. thank you to make me experience feel amazing & make me job must easy to make more smile to my clients .

Ri
Review №18

We want to share our positive experience in building a pool with Superior Pools of Southwest Florida. We are recent Florida transplants having relocated from northern Virginia. We bought an Open Concept - Great Room layout new construction home and knew we wanted to add a pool and spa in the back yard as soon after Settlement as possible to start enjoying our newfound outdoor Florida lifestyle.Of course our home builder offered a “pool package” that may have been a little easier to wrap into the home buying and building process, but the “package” didn’t really allow for any customization and frankly came with a pretty hefty price tag considering what you get; a basic shape pool with no real water features or extras, plain pavers, a sub-par enclosure, etc. We wanted more, something special, more of a weekend-worthy retreat. So, during the construction of our new home, we met with a dozen pool builders before selecting Superior Pools for our project.It was clear from the beginning that Superior was a little different – and better, then most other pool builders. Starting at our first meeting with Ben, our designer, he offered an educational approach (not a selling approach) explaining the process and options to consider when building a pool. He showed us pictures of examples and samples of products – where we could see and touch everything. He took our thoughts, priorities, and hand-waving and converted it all into interactive 3D color renderings while we sat in his office. Ben also encouraged us to go out and observe other pools being built near our home. So, we did. We went to several projects underway by Superior Pools and other pool builders. There was always activity underway at pools under construction by Superior and their crew was polite and responsive. Superior pools complete quality pools built in 30 – 40 days! Often there was no activity for days and weeks at a stretch for other pool builders and when there was something going on, it was usually by sub-contractors who offered little interest in our observations and inquiries. Our confidence factor began to waiver in other pool contractors the more we watched and learned. So after weeks of due diligence researching all the pool companies (and maintaining contact with Ben who remained patience with us throughout) we signed a Contract with Superior to build our pool even before we closed on our new home. Superior worked with us to get everything set up to hit the ground running as soon as we closed on our new house. Then we had a few delays with our home builder that pushed our planned closing date. Superior worked with us as the date fluctuated. Finally, within a week of settlement on our new home, Team Superior started our pool build. The professional crew was always friendly, approachable, professional and displayed genuine pride in craftsmanship; they were more like artisans constructing a work of art in our backyard – they were, and they did! The same core group of about 20 showed up daily, they worked diligently together like a well-oiled machine. You could tell they have been together as a team for years – they were not subcontractors nor day labors like I had seen on site of other pool builder projects. They completed our pool in 28 days. We were swimming in our new pool within a month of moving in! Thanks for the hard work and dedication! We could not be happier with the entire Superior Team, especially all those who had a direct hand in our build including: Ben our designer; and Kayla and Amy in the front office; and the field crew Gerardo, Lee, Luis, Chris, Vinny, Noe, Teo, and all the guys; and to the start-up and service guys Josh and Adam for teaching us how to maintain our pool and keeping it sparkling and shiny; and to Jon the Owner who personally made sure everything met expectations at each phase. Thank you for treating us like family - you all are welcome in our home (and pool) anytime. Mahalo nui loa – Thank you so much! Please feel free to list me as a reference - I recommend Superior Pools of Southwest Florida without reservation.

Al
Review №19

I wanted to wait 6 months or so after the completion of our pool to rate this company, to be sure that I gave an accurate review of their services from start to finish. From the very beginning Superior Pools has been absolutely, 100% amazing! Ben designed our pool and the company completely transformed our backyard into an oasis. I highly recommend Superior Pools and am so glad that we had the opportunity to have them recreate our backyard, which has really transformed our home. We have Superior maintaining the pool, as well, and they have been fantastic with all communication and small issues that have arisen. Its really nice to work with a company that truly focuses on its customers and that ensures their 100% satisfaction. You wont be disappointed if you hire Superior Pools.

An
Review №20

I was extremely disappointed. I called to have someone come out to our home for a quote. I was told their turnaround time for quotes was 24 to 48hrs for a call back. I get that they are extremely busy. However, when you call after a week with no response and are told that someone will contact you back. I am at week three from my initial call and still no response other than I am truly sorry. I have called once a week to check in and still no response.

Jo
Review №21

Our vision was a northern natural stone pond, not just a pool. We checked with multiple pool companies and Superior was the only one that didnt say we cant do that!Quality work, quality equipment, and one of the hardest working team of employees, in the business. Plus theyre not going to forget about you after the build.After service is A++.

Ru
Review №22

Thank you to all of the superior staff for making our pool dreams come true. We came to superior with what we wanted and Ben hit the nail on the head. They gave us all the pricing upfront no hidden add ons. And their attention to detail is amazing through the whole process. If you want a quality pool and exactly what you ask for I recommend calling superior pools!!! Thank you Rusty McCord

Do
Review №23

In 28 days from a back yard to a finished pool, pavers, and screen cage. I couldnt be happier dealing with the professional. personnel working there..

Do
Review №24

Superior Pool did an outstanding job installing our pool. We couldnt be happier with the final results. They have a very friendly staff and you cant beat the service team. They service our pool once a week and weve never had a problem. Jon the owner has been great, any issues we had he addressed them quickly. Our service team of Pat and Mike our outstanding. We highly recommend Superior Pools to anyone looking to install a pool.

Ro
Review №25

We had our existing pool renovated and our lanai resurfaced with travertine tile. The construction men are the hardest working men in Florida. Temperatures in mid 90s every day and they are using jack hammers and other very heavy equipment day after day, amazing men. The craftsmanship is impeccable and the owner is unbelievably responsive. We had several other estimates for this job, all others were less, but we liked the fact that workers are not subcontractors. They certainly live up to the name Superior.

Fr
Review №26

All I can say is WOW!!! Superior Pools and their team rocks! I have to admit that at first I was concerned about the pricing of a Superior Pool but after spending a few hours with Seth and getting more information on the types of material they used I made the leap and hired them. I have not regretted picking them at all, the craftsmanship is exceptional and the teams were outstanding. All of them were courteous, friendly and professional. It took them all of 1 month and 1 day from the time they started digging to completion. Never a wasted moment by anyone. My thanks to Seth, Larry, Anthony, Chris, Josh and the rest of the crews.

Da
Review №27

We had a call with them, sent them everything requested (survey, design idea we had, etc) they said they would get back to us in a couple days and schedule a zoom consultation. A week passed no response, we followed up TWICE no response. I wouldnt personally recommend them based on our experience. I appreciate everyone is busy right now, but there is never an excuse for ignoring.

Jo
Review №28

First time pool buyers. Didnt know what to expect. Neighbors recommended Superior Pools. The experience has been excellent. Tom Sundquist designed a wonderful pool and patio. Everyone at Superior Pools has been terrific to work with. Very professional operation. Looking forward to seeing the finished product!

Lo
Review №29

Completed the job in a timely fashion and the service has been excellent. Would recommend Superior to anybody without hesitation.

Lo
Review №30

Our experience has been perfect... the quality of our pool conforms to the name of the company SUPERIOR .... our tech Corey is spot on we would highly recommend Superior pool to anyone interested in a Superior Pool... Richard & Lora

Ma
Review №31

We just had our new construction pool designed by Tom. We went back-n-forth regarding the design, met with other companies, received other/lower quotes. We chose to move forward with Superior Pools, because I have no doubt that we will get a solid, quality pool. Tom is great and has made this process less stressful for us, so far! I will update our review after the pool is built...

Jo
Review №32

We had a problem with the floor cleaning system. Adam Anceume came out and took care of it. He was professional and explained what he had to do and took the time to explain my system and how it worked. This was very helpful to me. I would highly recommend Adam and Superior Pools!!

jc
Review №33

Superior Pool built my pool in North Port, start to finish in about a month. It went like clockwork! Since then I have spend many enjoyable hours in my pool and they have even followed up over a year later with helpful service information! If you want the best pool with the nicest, prompt, professional, courteous, and quality service you ever had, give Superior a call. I would recommend them to anyone, anytime! Everything was of quality material, quality equipment, quality installation and customer care. Its a family business and I felt treated like I was part of the family! Thanks again Superior!John Chaplain

Mo
Review №34

Superior Pools of Southwest Florida builds SUPERIOR pools!!  Have you ever watched Home Sweet Home on YouTube featuring Superior Pools!!  I dreamed of having a Superior Pool built but never thought it would be possible UNTIL I called them!!  The process from start to finish was friendly, professional and very coordinated!  Every step of the process occurred on the day I was told they would be there from digging, to inspections, to pavers, etc.  Our project manager became like a family member and was at my beckon call with immediate callbacks, answers and resolutions.  Our pool is not the backyard oasis like those shown on Home Sweet Home, but our backyard has been transformed to a fun place for our 3 boys and their friends as well as a place of tranquility during sunset hours with its deck jets, waterfall and sunshelf.  It is our OASIS!!  Superior Pools do some things no other pool company does and I highly recommend this company to build you backyard dream.

Da
Review №35

From start to finish Superior delivered on timing, design, execution, and installation. Their service level, before, during, and importantly after has been nothing short of excellent. We couldn’t be happier with our completed project.

Pa
Review №36

We have just completed the design and color selections for our new pool and spa. The construction phase will begin in January after the complete demo of our existing pool. We have been working with Tom Sundquist and he has been wonderful. We had several changes in dimensions, not to mention tile selections. Tom has the patience of a saint and has made all changes without complaint. If this is any indication about how the rest of the project will proceed, we have no worries.We interviewed several pool companies and are elated that we chose Superior Pools!

Pa
Review №37

Last summer we bought a new home in Sarasota. We decided to build a pool to complete the property. I interviewed four pool companies and decided on Superior Pools. I am so glad we chose them. Their design process was easy and allowed for various options. Ben did a great job helping me get what I wanted within my budget. The build process was fast and accurate. They started in mid October and by mid November our pool was complete. They may not be the least expensive, but with a pool cheaper is not always better

Jo
Review №38

I understand pool business right now is extremely busy, but when you call for quote and is been told that they cant build a pool for less of 75k, Without knowing what I need. size of pool, deck or cage. Really? I guess they are only picking and choosing what to build.

Ke
Review №39

Family owned business in which you are treated like family.Great design, fabulous pool and remarkable after sales service! Recommend highly as Ben, our designer took our dream and made it a reality with his design. Pool is exactly what we wanted. Build quality was very good, but the best with Superior Pools is their attention to customer satisfaction and support to the pool owner. If you find any issue, they immediately react to make it better.Being new to Florida, the knowledge they provided was very appreciated. I also have the pool service for the first year. Guys are very reliable, communicate what they do and are always open to answer any questions or concerns. They also provide an update weekly via email of what actions were taken. chemicals/salts used, and the key water readings.Thinking of a pool in SW Florida, contact Superior Pools for a great product, service and experience.UPDATE MARCH 2018A few of the Travertine tiles settled as one could expect. Called Superior and the Construction Manager came a day later, viewed and marked tiles to reset and set a crew the next day to complete. Great after sales support!!!

Ki
Review №40

You will find less expensive pools but not with the quality, concern and craftsmanship that Superior provides. They are absolutely the best we could find and we are so happy with the result! They are flexible and helpful and know their business inside and out. We love them!

Ja
Review №41

We didnt make this decision easily; we discussed pools, made spreadsheets and talked to neighbors...then we called four different pool companies. We were told that Superior would probably be the most expensive, but when I added all the individual components to my spreadsheet (the equipment that would be used,) everything was at a different quality level than the competitors.When we found that Superior doesnt have a lot of subcontractors, that weighed in our decision.Every part of the project was completed timely, neatly cleaned up and Superior went above and beyond to surpass our expectations. We couldnt be happier or feel that our decision wasnt perfect.Thank you Ben, Josh, Superior Pools for taking such good care of us. You were honest, fair and most of all SUPERIOR!!

Jo
Review №42

Superior Pools was willing to do what several other pool companies refused to do or didnt know how to do. They were also willing to work with me so we got the job done the way we needed it done.We did not just get a pool upgrade from Superior, we got effectively a new pool and all in one place.A very professional company to work with, we highly recommend Superior Pool to anyone looking to remodel or upgrade their pool.

He
Review №43

Recently had Superior Pools out and Joe W to help design our pool. Everything was fantastic from start to finish we had an idea of what we wanted and he was helpful in giving suggestions as well and our pool turned out better then we imagined! We are extremely satisfied with how everything turned out and so happy by enjoy our new pool!

Je
Review №44

Love our Superior Pool! Everyone who sees it says its beautiful. Great design options proactively recommended including enlarging deck space. They finish around 40 days as promised, unlike the other pool builders in my neighborhood. They are very attentive and responsive and try to rectify any issues within a timely manner, even long after the pool is built. Their team from design, sales, onsite crew and post pool maintenance is friendly and responsive. Great customer service! You get what you pay for!

Le
Review №45

We could not have asked for a better or easier experience and couldnt be happier with the finished product. Everyone from Superior has been great from start to finish. Would recommend them to anyone!

Ry
Review №46

My Family searched for many months for the best pool Builder in Southwest Florida. Then one of my friends suggest Superior Pools. He built with Superior Pools and said they were amazing, and he was extremely happy. So, after meeting with Superior Pools, I have made a contract with them to build a pool for my family. I was really impressed and satisfied with the whole building process. From start to finish everything was quality workmanship along with the best upgraded products. The main thing that really stood out to us, was Superior Pools provided my Family the best customer service we have ever experienced with a contractor. At first, we were a little hesitant of them being higher priced than other pool builders, but now that we see all that was involved, we would have paid more if we knew what we know now. Thank you, so much Superior Pools.

El
Review №47

Superior built our pool a little over a year ago. So glad we did it then. Don’t know what we would do without it during Red Tide and now during COVID19. Seth was our design consultant. Stayed up n constant contact with us. Was easy to reach. Chris was one of the guys building the pool. Even tried to help us to save our magnolia tree. Josh was the pool master, taught us how to take care of our pool. If I had or have questions about pool care, can always text him. I clean my pool and filter myself.Superior is on the pricey side but it shows in their work. Pool was built on time, I think ahead of schedule even.

Ro
Review №48

Superior Pools did a..well.. superior job! The designer, Ben, was in touch with us at every step. They were honest and spot on that the permit process is lengthy but once the construction began they came in under the time estimated it would take.

Da
Review №49

I would like to thank everyone at Superior Pool for an overall positive experience. I am very happy with my new pool. I credit the outstanding design of the pool to Seth Smith of Superior Pool. I would also like to thank all of the skilled craftsmen who performed as a team to construct a very fine pool...David G...Sarasota, FL

Ch
Review №50

Top notch company that did an excellent job. Ben Cook’s design was exactly what we wanted and he was great to work with.The quality of the workmanship was superb and the pool was finished when promised. The entire staff communicated well and were friendly and courteous!We did a lot of research on other pool companies and we highly recommend Superior Pools and it’s staff for an excellent pool construction experience.

Ma
Review №51

We recently worked with Superior Pool on a remodel project that contained not just a remodel of our current pool but many complexities that needed to be designed for. We had many custom requirements that did not fall into the usual list of remodel requirements. From the beginning of the project, Anthony was positive and did not shy away from the challenges we faced. Anthony from Superior was there every step of the way and made this project happen and is excellent to work with.Communication and responsiveness between all departments was exceptional and timelines adhered to and surpassed. Quality of work and professionalism exceeded expectations on all counts. The quality and creativity of the plaster and tile work by Gerardo was phenomenal. Our pool has become a new oasis. If I could give them a 6-Star rating I would. Worth every penny.

Ju
Review №52

We are so enjoying our beautiful pool designed and installed by Superior Pools. The quality, the beauty, the hard work by everyone. So very grateful for all, but a special thanks to Kayla and Amy, the very first friendly faces you see as you walk in the door. They are unbelievably knowledgeable, so very helpful and hard working. Great people to have out front, could not find any better. We love to stop in and see their smiles !!!

Ja
Review №53

From the very first time walking through the door of superior pools gorgeous showroom and seeing Kayla greeting me with that welcoming smile, just got better! Ben listening to what kind of pool we wanted and bringing it life for us was one of the best things about the process. I was so stressed but they just made it so easy for us. Being able to reach them or Anthony following up with us, the personal touch to these details and keeping us in the loop. My next pool will also be a SUPERIOR pool!

To
Review №54

Dani and the entire crew at Superior were absolutely amazing. From the beginning of the design stage to pool school was first rate professional and outstanding. Superior created a one of a kind custom pool from the hand cut stone to the cascading waterfall. If you want that personal touch then look no further than Superior Pools. Thanks to EVERYONE for their best at making our dream pool come to life.

La
Review №55

Exceptional experience with Superior Pools. From the design phase through completion, the process was smooth and fast. Danielle and the managers took the worry out of building our pool. The crews were professional and polite and always seemed to be having a good time. One of the great things is that Superior does not use subcontractors, so we got to see the same crews throughout the entire process. The job was under constant supervision by an operations manager to make sure everything was on schedule and according to plan. They also made sure that we understood each step of process and what was happening on each day. The pool and open-view cage are gorgeous and have been the talk of our friends and neighbors. We highly recommend Superior Pools.

Ma
Review №56

Superior Pools is wonderful!! The quality of the work and the workers is outstanding! From Ben, our pool designer who gave us excellent advice and made the process easy, to Kayla and Larkin, who are always pleasant and responsive to your questions, to Chris and the other supervisors, I cant say enough wonderful things. Everyone is right on top each step of the way. If you are considering a pool then Superior Pools is the only company to use.

La
Review №57

Beautifully designed. well executed plan with quality components. start to finish process was 28 days. Customer service was second to none. They always put client first. Dani was a joy to work with throughout entire project. Chris insists on perfection with all aspects of execution. Josh and team make pool ownership easy.

Pa
Review №58

Superior Pools youve done it again! I had my pool installed almost 11 years ago and they continue to impress! Pat Kline came to the evaluate my pool. I was scheduled to leave town that weekend and did not know if I could get someone to help. Pat Kline came to the rescue! Excellent work, friendly attitude, very patient and professional! I would not hesitate to recommend his services and Superior Pools to any of my friends. Thank you so much for your quick and professional service.

Lo
Review №59

John has been amazing! I live in Denver and are seriously considering a move to Florida. We needed some idea of what a pool might cost us if we find a home without one. Superior Pool was the only company that took any time to really be of assistance! It says a lot about a company who is willing to help someone that is no ways near a purchase. I wont think twice if I need a pool if we move to Florida. OH! And learning about salt water pool was wonderful and fascinating! Thank you for your time Superior Pool!

De
Review №60

Techs have always been efficient and friendly. They also let me know the status on the pool.

Jo
Review №61

Superior Pools designed and built our pool in a timely manner! They not only got the job done, but they were thorough and detail oriented. It was refreshing to work with a company that makes customer service their number one priority. I would recommend Superior Pools if you want the job done beautifully and efficiently! The Superior Pools team is professional and communicated with us each step of the way and made the entire process great! They were detail oriented and exceeded our expectations! Our pool is BEAUTIFUL!

Da
Review №62

We usually wait until the job is completed before submitting a review, but after two weeks from starting our Superior pool we couldn’t be more satisfied. The entire Superior team led by Larry has done a great job and are ahead of schedule. The quality of the job is exceptional and attention to detail and craftsmanship wonderful. They show up on time, are committed to their work and actually work well together with smiles on their faces. Best of all, they clean up at the end of every day and keep our neighbors happy. Working with Superior has been an awesome experience.

Ja
Review №63

I contacted Seth Smith of superior pools and asked him to help me determine if a house I was considering buying would accommodate a pool and if so what sort of a project it would be. Seth was an absolute wealth of knowledge and guided me through everything I needed to know in order to make a fully informed decision. I can’t recommend Seth specifically and superior pools strongly enough. These guys are the best!!

Su
Review №64

We just contracted with Superior Pools to have our pavers cleaned and re sanded. Pete did an excellent job and we couldn’t be more pleased. I love this company as they respond very quickly and really try to fix any issues your pool may be having. I’m very happy we choose them to build our pool, our little oasis. I would highly recommend Superior to anyone in SW Florida considering a pool.Our pool was built 4 1/2 years ago and we have only used them for all issues(not many). One stop shop! High five Superior Pools!

Ke
Review №65

Their name says it all..SUPERIOR!!! From our first meeting with our highly qualified salesperson Dani, through the design process, the construction and the finish it was a “SUPERIOR” experience. I would not hesitate to recommend Superior Pools to anyone who has an interest in a well managed and built custom pool. I gave them 5 stars only because I couldn’t give them 6.

Je
Review №66

My husband and I recently had a pool installed by Superior Pools and we could not be more satisfied.We called them and made an appointment to discuss having them install a pool in our back yard at a home we had just purchased. Kayla let us know the first available time and date we could meet with their salesperson Ben.When we met with Ben we immediately like the way he greeted us with a warm handshake and a friendly smile. From then on the process for us getting our new pool seemed to go seamlessly. He gave us advice and input in design and helping us choose tile, pavers, and colors.We moved on to the construction process and meet Larry. During this time my husband and Larry spoke on many occasions and Larry addressed any issues or questions that came up to our total satisfaction.Each and every employee we had interacted with at Superior treated us like we were their only customer, giving us their superior customer service.We are now the proud owners of a very beautiful pool that was everything we wanted and imagined. Thank you all at Superior Pools.We woulds be very happy to advise anyone looking for a fantastic company to do business with to go with them.

St
Review №67

WOW! Superior is exactly what these guys are. From the sales staff to the construction crews these guys know how to build a superior pool. I cant say enough good words about Larry who walked me and my wife through everything and always communicated the next steps. Nothing was a surprise. Thank you Larry and the rest of the staff for making this so easy.

Ki
Review №68

Superior Pools has been great to work with. Everyone from the office and designer to the guys building the pool have been top-notch. They are friendly, polite, dedicated, and are hard working. They have worked well with Aboslute Aluminum to see our vision for our outdoor living space. We are near completion and are thrilled with Superior Pools. It is obvious they want the job done well! Seth was our designer and we are very happy with his helpfulness and suggestions along the way. Go visit Superior Pools about your dream pool and outdoor space, and we believe you will enjoy your experience.

Ma
Review №69

Superior Pools is, by far, the best pool builder in the area. One of the things that makes makes them stand out from the rest is their ability to produce unique and beautiful designs. Ben Cook has just designed my 2nd pool and I am just as thrilled with this design as I was with the first. Ben is able to utilize your space and give you what you want within the parameters you need. Another reason I chose them the second time around is because of their high quality standards. The materials and workmanship are second to none. I also used Superior to service my first pool on a weekly basis. It was always beautifully maintained and any issues were rectified immediately.

An
Review №70

Best place to get a pool. Got ours there going on 6 yrs ago & still the best thing we did. Daniel & John are awesome to work with. Thanks guys!!!!!

Ch
Review №71

Our experience with superior pools was beyond expectations! Ben, their design/sales manager made the process very simple with the 3-D experience. We were able to customize our needs and wants before even starting the process, which was very important to us. Ben thought of things we had not even considered, offered solutions, and gave us samples to make the process very painless When they gave us a completion date of 40 days, we were very skeptical. But, from the moment they started mapping our yard for the pool, till the completion date, the service was consistent, quick and professional. Our project was completed in 22 days!! Ben, Jon and Josh were responsive and accommodating to every question and concern we had; even today. The quality surpasses their competition, bar none. We were so impressed with the process, we are continuing our pool service through superior. The entire team from concrete, too plumbing, did a great job and worked very well together. We appreciate the entire superior pool team more than they know. If you want quality, consistency, and integrity, superior pools are who you were looking for! You wont be disappointed.

Al
Review №72

Superior Pools is an awesome company. From start to finish on construction, the process was quick, efficient, and very painless. Seth was our sales advisor, and he was great to work with, being very detailed, explained everything, and stayed on top of the process as well as post construction follow-up. Lashaun who handles weekly maintenance is great courteous and friendly and is always on time. Pat who handles technical maintenance is always on top of things and is great to work with. If you want a pool designed installed and maintained in a totally professional way, Superior Pools is definitely the way to go.Alan G-Venice, Florida

Da
Review №73

We were very pleased with all aspects of the project to install a pool, patio, and screen cage. The professionalism of the workers, sales force, supervisors and owners was very high. An example of this was that at the end of each work session, the site was cleaned up and made to look as presentable as possible during construction. The project was completed within 30 days. We were kept informed as each step was completed and of the timeline for the next phase. After completion, our concerns and questions have been addressed within a timely fashion and resolved without conflict. We highly recommend Superior Pools.

ir
Review №74

My pool was built by Superior Pools of SW Florida about one year ago. I love my pool and try to enjoy it every day! Superior did a fantastic job building the pool, teaching us all about the pool and maintaining the pool on a weekly basis! The staff is extremely professional, provide exceptional education about the pool and its care and always show up when theyre supposed to! All of my questions and concerns have been addressed on a timely basis and the staff makes me feel like family. I would recommend Superior to anyone and I actually recommended them to my sister who is extremely happy with her new pool!

Be
Review №75

Awesome company!

La
Review №76

In this day and age, it is difficult to find companies or people that stand behind their work and/or product. Most companies are long on promises but short on follow through. Superior Pools is NOT one of those companies.We contracted with Superior Pools to build a new pool in our very small backyard. Dani, our designer, listened to our needs and provided a fantastic 3D drawing of our prospective pool. Once we signed off on the project and the permit was approved, work started very quickly. We were amazed at the punctuality and knowledge of the Superior work crews. They remained on schedule and completed the job on time, perhaps even a bit ahead of schedule.After the pool was built, Josh and Pat were willing to hold our hand through learning how to use our new equipment and clean our new pool. They made it easy for us to understand, so for that we are thankful.To us, having someone that stands behind their work and keeps their word on time and cost is priceless. Choosing to use Superior Pools was worth every penny.Thank you to everyone at Superior Pools for our amazing pool. Our family is going to enjoy it for years to come!

Ro
Review №77

As new Florida residents and new pool owners we were unaware of resurfacing the pool. We thought it only needed to be washed! Surprise! We contacted Tom of superior pools for a quote. I have to say this company is very thorough and detailed in their quotes, no hidden costs. The quality of their work shows in the pictures throughout the office and professionalism.Thanks, Tom

Jo
Review №78

One word to describe this company and their employees SUPERIOR They are not the cheapest in town but the best in every way. Ill gladly pay more for a SUPERIOR job and no aggravation! We had the pleasure of working with a great designer by the name of Ben. I highly recommend Superior Pools.

jo
Review №79

Superior pools is nothing short of incredible, their level of detail is amazing. From Danielles design to ensure we maximized space to the tile and decking crews everything was ensured to be perfect. Larry and Anthony ensured any questions we had were answered immediately and kept us in the loop through the process. Their staff are always willing to help, like Pat who does their start ups answered immediately whenever a question was asked even after hours. Their pool cleaners like DeSean and Corey are friendly and answer any concerns while onsite. I would recommend anyone to sit with them when pricing as they were comparable in price to others but offered much better equipment and materials than their competitors. Our pool was built during one of the most troubled times with covid19 and superior still completed the job on time and we were swimming in 40 days. Watching the pool come to life step by step is just as incredible from initial design and then each day seeing your backyard turn into a your dream.

Ca
Review №80

Danielle and the entire team was amazing to work with! She made the process so easy for us. Their customer service is outstanding! Even two years later, Danielle is still only a phone call away for any questions. We love our Superior pool!

Mi
Review №81

Fantastic designer (Ben), professional & courteous installers. Great communication throughout the project. High on customer service. From ground scraping to pool filling in less than four weeks. We are very satisfied customers!

De
Review №82

I recently built a custom swimming pool and spa with Superior Pools.! The price was more than others, but I can see the difference in the overall quality and products. I strongly recommended Superior Pools, and if anyone ever has any questions about Superior Pools please contact me. Thank you Superior Pools, for building us our dream pool.

Na
Review №83

I had called into Superior Pools with a few questions on a house I was interested in buying. I was not sure if a pool could be installed or not. Kayla answered the phone and was able to answer all of my questions. I did not have a survey of the property. She offered to call the county to see if they had a survey. Within the same day she called me back to let me know that a pool could be installed. Unfortunately the buyer did not accept our offer on the house. Kayla told me when I find another house that I am interested in to give her a call and she will again help us if needed. I can say I never had a receptionist go above a beyond for me on the first call. Just by this first phone call shows me what type of company they truly are. Superior says it all!

Pa
Review №84

From beginning to end Superior Pools was absolutely wonderful to work with, Danielle was on top of everything!!!!! Thank you!!!!!!!

Da
Review №85

These guys are THE BEST! We researched 7 different pool companies before we decided on Superior. Seth, our sales guy and main contact, was so proactive we could not believe it. Always easy to reach and fast to respond. He was very courteous with a nice sense of humor, yet knew the answers, or quickly got the answers, to every question we had. Every crew that showed up for construction was very polite. It is very easy to tell that the crews are staffed with skilled tradesmen, every man has his job and jumps right on it. PLUS a supervisor was at our house every single day doing progress follow up and site safety checks. Our pool was specially designed to fit our narrow space and Seth took the time to stop by and design the pool for us, then saw it through for us. Between ground breaking and swimming in the pool...29 days! Other companies told us 4-6 months due to subcontractors. Superior has their own crews or crews that work primarily for them...the crews care about their work and the crews show up every day and on time!!! We love our pool and would highly recommend this company. Call SETH for your new pool...you will be happy. Capt Dave and Carol Wright Osprey, Fl

Sh
Review №86

Superior pools is truly, Superior. I have had my pool, built by Superior Pools, long enough that all warranties have expired. I want everyone to know warranty or no warranty you will receive the same awesome attention with an older pool as you did with your new pool. Its unbelievable. Superior Pools treat customers like we are supposed to be treated. My next home will have a pool built by Superior and hope my friends, neighbors, etc. choose to do the same. If you want to do it right, call Superior Pools. You will not be disappointed.I also want to commend Pat, Josh and Corey for going above and beyond the call duty. You are an awesome team.My sincerest appreciation and gratitude,Sherri

S
Review №87

This company is amazing. Have been dealing with trying to by a home and we want to be sure we will be able to build a pool wherever we decide to buy and KAYLA has helped us with this process twice. We haven’t even committed to purchasing a pool yet and she has gone above and beyond! Amazing customer service! Thank you Kayla.... you can bet when we finally get into “our home” Superior will be on our must call list!

Da
Review №88

Superior Pools did an incredible job installing our pool. Our salesman was more than just a salesman, he approached our sale more as a friend to guide us through picking out the many options and design, and also helped us through the installation process. The most amazing thing was that not only was the pool installed on schedule, but that it was done in a fraction of the time that other pool builders had quoted. The installation crew was superb. They are very good at what they do. Their attention to detail and devotion to doing the job right is to be commended. Weve had our pool almost 2 years now and love it. it still looks and runs like new. The pool maintenance crew stops by every week to clean the pool, adjust the chemical balance of the water, and clean the filter, and emails me a report on what was done and chemicals added, etc.. Superior Pools is a very well run and conscientious company. I highly recommend them.

Do
Review №89

I have built not one, but two pools with Superior. What actually makes them great is their exceptional SERVICE and they are always there when there is a follow up concern. My most recent experience was with Anthony Quackenbush. Anthony worked with us when we had an issue with our lanai flooring. He quickly evaluated the problem area, and without prompting, worked with us to repair the affected area. He did it quickly, efficiently, and in a friendly manner. Exceptional Experience. And frankly I would never even consider another pool company.

Jo
Review №90

Superior Pools just finished remodeling my pool and it is absolutely gorgeous! I am so happy I found such a wonderful company to work with. They included a custom bird mosaic and the guys that put that in did an AMAZING job. It was such a pleasure doing business with them and I am so very thankful for the beautiful job that was done. I will recommend Superior Pools to everyone!

Da
Review №91

I researched a lot of pool companies before selecting Superior. Some had only a few reviews, some had a dozen or so, but Superior was the only pool company to have dozens of reviews and ALL were positive. Not so with the other pool companies. Superior uses mostly its own employees from start to finish. Construction delays were nonexistent. They were there when they said they would be. In about 6 weeks after starting, we had a finished pool, cage included. We liked that Superior worked exclusively with Absolute Aluminum to construct the cage - another efficiently-built high-quality job. No waiting on cage construction either - Superior schedules it as part of the construction process.We love the design and function of the pool. The designer will work with you in designing the shape, depth, and materials used in your pool, deck, and cage construction. We were provided with a computer-created image of our house/lot with the pool in place after design. Superior takes care of all permits.The filter/pumps are state-of-the-art energy-efficient devices controlled through your phone via WiFi or cell service. We can start the Spa while we are out and have it at temperature when we get home. Awesome!The entire Superior work force does all in its power to make sure the customer is happy. No problem getting anyone back to address issues that might arise after the customer has paid in-full. The company’s owner takes special interest in making sure the customer is happy, during and after pool installation. We are also very pleased with the service agreement and staff.Everyone has been very responsive and does excellent work. I highly recommend Superior to build your pool! Top notch.

Ch
Review №92

I would recommend Superior Pools to any one of my family or friends! We had our pool renovated by them a few years ago. Danielle was there for us throughout the entire process and helped us create a beautiful new oasis for our family to enjoy.

Di
Review №93

We are very happy we choose Superior Pools to build our new pool. They did not disappoint us in anyway. They met their commitments, stayed on schedule, used the best quality products and built us a beautiful pool. They were easy to work with and responded to questions quickly. They have been cleaning our new pool over the past year, and we are additionally pleased with the pool service.

Ti
Review №94

We have had Superior Pool of S.W. FL for over ten years now. Each time we have some concerns, Mr. Patrick Klein responded quickly and efficiently and so was his brother Mr. Josh Klein. Just a few days ago we needed a new board, my husband and I were so happy to find that it has already been installed!Patrick no doubt is more than efficient and helpful. His proficiency surpasses any one!

Sh
Review №95

Superior Pools truly goes above and beyond.They put in my pool 3 years ago. I was not in the state when it was put in, but they made me feel like I was right there. B who helped design the pool was always communicating with us and even sent pictures of every stage. Pool went in ahead of schedule. Anthony their scheduler is super nice and makes sure workmen come out when needed, even 3 years later. When our pavers settled in a section they came out and fixed free of charge. They even power washed my 1200 sq ft cage at no charge one time. Superior pools may not be the cheapest pool installer, but you are getting so much more than just a company to put in a pool. You are getting a relationship that endures for years because they truly stand behind their customers.

La
Review №96

We had Jon and his incredible crew put in our pool last summer. They did a 3D layout for us so we could see exactly what it would look like. They completed the work efficiently without any delays. The pool is absolutely beautiful and exactly what we wanted! Josh did an excellent job with pool school, and we felt confident taking over the maintenance of the pool. The service is excellent, Jon and his team were always available for questions, and Jon helped us with color selections. 5 stars, absolutely recommend them, awesome job!

DI
Review №97

I believe we were not wrong when we chose Superior Pools for this great investment. Superior Pools did a wonderful job. I still enjoy the beauty of our pool. Every time I swim, I cant ignore the beautiful fish tile on the pools floor. Every time I hear someone talking about their pool, I mention Superior Pools in case they need to resurface theirs. Today, I was swimming and it was raining hard (After working on my greenhouse it was well deserved) I was swimming and thanking God for this blessing. Swimming in my own pool is a blessing specially mine which I consider the best of all. Thank you Jon for the beautiful detail that lays on the bottom of the pool and I see everyday. Those beautiful fish make me smile all the time. Thank you Chad for the beautiful design and to the team for doing such a beautiful and professional work.

Ge
Review №98

Have enjoyed our pool for almost a year now. Its perfect! The project from start to finish went like clockwork. All phases of construction were completed on time, even in bad weather. The crew continued their work on the pool during a rain storm. They formed a tent over the project with a sheet of plastic and used a blower to keep it up. Ingenious! They never wasted any time. We are in Florida only during the winter, so we depend on Superior Pool to take of the pool in our absence. The pool looked as nice this fall as it did when we left in the spring. Great job Guys! Wonderful people to work with.Gerry & Alicia Ellis

As
Review №99

All the staff at Superior is very friendly and helpful. While they are working to put your pool in they keep your yard very clean. They work long hours to get your pool done as quickly as they can while paying attention to every detail of your pool. They are very helpful from the time you go in to pick your pool to after your pool in complete to make sure everything is working well and if you need any help with anything they are there and answer you back quickly. I would highly recommend Superior Pools to anyone that wants a pool added to their house. They go above and beyond when they build their pools.

Ju
Review №100

Exactly what was agreed upon was delivered in a timely and professionalmanner. Working in near darkness at the end of a 10+ hour day was convincing of employee dedication to Superior Pools, the customer and their own ethic. I cannot imagine what better service would entail. Dani and Superior are the best!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:517 Tamiami Trail, Port Charlotte, FL 33953, United States
  • Site:https://superiorpools.com/
  • Phone:+1 941-743-7171
Categories
  • Swimming pool contractor
  • Construction company
  • Deck builder
  • Heating contractor
  • Landscape designer
  • Outdoor swimming pool
  • Pool cleaning service
  • Remodeler
  • Swimming pool
  • Swimming pool repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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