Had a rodent issue in my house I just recently bought. Had an inspection from another company that seemed astronomically high, called the Pest Shop and didnt even pay a 10th of the cost! Staff was very knowledgeable and helped show me where issue was. Would highly recommend for any Pest needs.

They can sell you professional products for DIY. Just bring in a sample of you pest problem and they will tell you how to take care of it.

I have been coming to The Peat Shop for over 20 years. They always know exactly what products I need to resolve any bug issue. They also spend the time to educate you, not just try to sell you something.

The owner Laurie greeted me as soon as I walked in to the store. I asked Laurie about mosquito control with my newly purchased Ryobi fogger/mister and she was very patient in explaining to me about all the options. I am very pleased with my experience and will definitely visit this store again.

Very helpful, very knowledgeable and they get you what you need to control pests.

Excellent shop to purchase pest control products. This shop sold me the best product ever to eliminate mice and roaches. They worked perfectly. The guy I met was professional and well knowledgeable.

Ben is super helpful and was excellent in guiding me in picking out the right products needed. He gave me some excellent ideas and I know he will take care of me. I would recommend him to anyone and everyone.

Amazing service!! Highly recommend to anyone that has an issue and needs a quick, fast and effective solution. I don’t normally leave reviews but I had to because of how outstanding they were!

Most helpful staff guided me in the right direction right direction

I bought 2 products at this store based on the recommendation from the store employee. Was fighting ants for 2 months without any results. Ants keep getting inside the house. I wanted to return the products because they are expensive and cost around $70 for both, but was told that this store has no refund policy which I was not aware about. I wanted to talk to the owner and the store employee told me to call or come the next day between 10 am and 12 pm. When I called the next day at the time given, I was told that there is no owner at the store and try the next day. I tried several times along with my wife, but every time we called we were told that the owner is not available and that we do not know how to use the product. I am sure we can push the nozzle in the spray can and spread granules around our house. I was told to reapply both products, so we kept reapplying every week and after every time it rained. Both products do not work and we are out of $70.

The staff here is knowledgeable, friendly and helpful. They will help you find solutions to your problems.

Very helpful staff with professional grade products that I couldn’t get anywhere else.

The Pest Shop boys, Mike and Dane, are amazing. I had a termite problem and went into their shop to buy the right chemicals to treat our home. Mike took the time to explain how to safely and simply use the products. Then Dane came out to my home to inspect it and added his practical advice from a field perspective. It’s rare in today’s fast paced world to find people as passionate about their industry as these two! They saved me hundreds of dollars and I learned to perform the work as good as the pros if not better. Highly recommended!!

Great products and service

I dont have to come here often, but when I do, I get great advice. The products might cost a little bit more than buying online or at a big retailer, but is it worth it because they are solid products. That plus youre getting good advice. Its nice to be able to support a local business.

Their r 2 shops one is in Plano where I went got the pest control from them and sprayed it every day for 3 days nothing happened to the mosquitoes

Very knowledgeable and friendly staff. Every time I visit the shop, I am given great products, service, and guidance to treat any insect problem we may have indoors and outdoors.

Amazing service! Got rid of our water bugs thank goodness!

Excellent service, very knowledge and will take the time to find out what you need and will give you several options to choose from

Very friendly service.

I share similar thoughts to Ryans feedback. Service was fine but the prices are marked up like crazy! I purchased Onslaught Fast Cap for a little over $100 dollars with tax. I found the same product at online pest control retailers for $52.00 and on Amazon for $67.82. I understand for prices to be a bit more versus online but the difference is too significant for me to ever come back or recommend this pest shop. I felt swindled.I did read the response from the owner that he had for Ryan. So I brought the one star to a three star. I appreciate the owner taking the time to respond to feedback and caring what is being said about his business. As a consumer and probably most average consumers, we are always seeking for the best deal and lowest prices. The prices here are high dollar but at least you will get expert advice and service with it.

Excellent service and very professional! I highly recommend!

Mike was very informative on the products he should me. I’m confident that the issues I’m experiencing won’t last long. Thanks Mike

I have been getting my fertilizer and pest treatments from The Pest Shop for several years and am extremely pleased with the results. Mike Smith knows his business/products and can diagnose and recommend a solution that works every time. I had previously hired a Pest Service and Lawn Care Company and spent too much money for average results. I really never thought it would be this easy but with Mikes help I have been treating my yard for a lot less money and getting amazing results. Couldnt be happier...thanks Mike!!!

They have everything you need to take care of pests. The people working there go out of their way to make sure you have what you need and have plenty of advice.

Mission accomplished!The very friendly folks at The Pest Shop listened as I explained about the German cockroach infestation in our home. We were about to move and wanted to keep the pests from following us to our new place. They had the perfect solution that wiped out the bugs, kept our pets safe and fit our budget. They gave me the tools I needed to fix the problem that the “pros” who treat the apartment couldn’t fix! Thanks a million!!

I’m having a wasp infestation at my house. So glad I came here. Patrick was very helpful and knowledgeable. He gave good recommendations. Cant wait to use the products and get rid of the bugs!

Just moved into our first home and Mike quickly got my wife and I caught up on weed and pest control for our yard. He was informative, friendly, and enthusiastic to help us with our needs. Thanks Mike and The Pest Shop for helping us do it ourselves!

Always have the products and knowledge to alleviate pest problems.

Mike was just excellent. His advice was spot on and our problem with fleas in our house causing us to have bites was solved within a few days. Highly recommend Mike and The Pest Shop.

Very friendly and knowledgeable. Took the time to listen to my problem and then suggest the best solution. Provided instructions and a bit of information about roaches. I appreciate the help and insight!

Ive been shopping at this story more than 18 years!!! These guys know their stuff!!!! They are always so informative and helpful.I went there this past Friday due to having a horrible fly infestation!!! Yuk!!! Something I had never had before. Flies were everywhere inside my home! Just horrible!! They quickly understood my problem and suggested a product that was outstanding!!! I went home, used the spray according to their direction and GONE!!! No more flies within a couple of minutes!!! Unbelievable how quickly it worked. This place is my first Go-To place when I have a pest issue without a doubt. If you are going somewhere else, youre wasting your time and money. Highly recommend!!

The best store around for price and knowledge! The owner gave us great advice and it worked like a charm.

Very friendly service. Great advice given on how to treat pest. Tried their product out and came back for more. Outstanding service

I highly recommend The Pest Shop for any pest problem. The response to my request was immediate and thorough. Mike (the owner) is super knowledgable and very passionate about what he does! Easy going and a pleasure to work with.....Nancy

I had a mix of common ants and fire ants entering my house and all over my master bath. I have a regular pest control company but could not get anyone to come out since it was the weekend. I knew the stuff sold at the big box stores doesn’t really work and was hoping to get some better products. I brought in a couple of sample ants and received very thorough information and left with the correct product to treat the issue. I do notice some complaints about price. And yes, I would say the prices are higher than what you will find at places like amazon. But amazon doesn’t come with the excellent customer service, and the product in your hand immediately in a pinch. I see no reason not to support these guys, even if it means a little extra money.

Mike, the owner is so knowledgeable about every type of pest from mosquitoes to rats to bed bugs. He will ask the right questions to help ensure he is recommending the right products to solve any and all of your pest problems. He will explain and teach you how to use the product properly and how to control any of your pest issues all year long. For any do it yourselfers, go see Mike.

Went in with a couple of ants in a jar that we plucked from our house. We already had a steady stream of them crawling from the ground, up the side of the brick, into the attic/roof. Terrifyingly, the shop owner identified them as Carpenter Ants, but then quickly assured us that these are not as destructive as termites and can be handled quickly and effectively. He recommended a spray and answered all of our questions. I sprayed that evening, and the very next day those ants were falling off our house. Two days later, not an ant to be seen! Could not be more pleased with our experience! Thank you so much!

I was very pleased with Patrick’s guidance and advice. He definitely knows his stuff. The store is stocked with effective product. I consider the Pest Shop to be a valuable local resource that I will continue to use in the future.

I switched to the pest shop 6 months ago and havent seen a bug since. Their prices are very competitive and the staff is friendly. 10/10 would recommend.

Working with Mike has proven to be an amazing fix. I had a huge fire ant issue when i lived in an apartment complex on the 3rd floor. My roommate at the time was severely allergic to them and the apartment wouldn’t send anyone out until the next week ..mike wasted no time on sending someone out and at a reasonable price considering it was Sunday. Felt like i was completely taken care of and he was more than willing to make all of my questions we’re answered.

This is a great place to go for people who want to take care of pest problems themselves. Unlike the treatment options you can buy in the big box stores The Pest Shop gives you access to what the professionals use as well as the knowledge on how to use these treatments correctly.

The Pest Shop is excellent! I called Marty about a bug problem I had and she asked me to bring the bug in so she could look at it under their powerful microscope. She determined the type of bug it was and recommended the correct insecticide and preventive measures to take to keep the bugs from coming inside. She said to check for any light coming through the door and fill those, then use the spray outside of doors and windows to prevent them from coming in. It worked! Thanks Marty!

Knowledge and friendly. Willing to help with technical information. My go to pace for pest control. TJ a pleasure to work with.

My name is Kenton Getz and I have been going to the Pest Shop since 1992 when we bought our first house. They have always helped us with our pest issues (ants, rats) and spent the time to educate me and tell me exactly what I needed to do.Patrick helped me today and he was extremely knowledgeable with great friendly service!I will tell anyone to go there for help. They have the right long term solution without selling me a service and they give the appropriate guidance so I can be successful.

Very helpful staff helped me get what I needed to get rid of carpenter ants.

Ive used Mike for over a year now. Started with pest control after a bad ant problem. Blossomed into using all his lawn stuff. Fired my lawn folks and never looked back. And Mikes knowledge is phenomenal. The BEST!!

Good response,guide good and reasonable prices

Great business! Mike is the best guy there with the best knowledge and the best prices. He’s a pro at what he does and will help you with anything you need in the most genuine of ways. Highly recommend.

It is hard to give a score. The staff is nice. But the price is crazy. I paid $69.95 for Demon Max 16 oz, which Amazon has it around $25. I understand that this price including service and the knowledge. But I wont come back for the same product. Because I have the knowledge now, until it comes a different situation.

I have made purchases from The Pest Shop several times over the years for various pest problems (ants, roaches, termites). Such is life as a Texas homeowner, no?I agree with all of the 5-star reviews in that the staff is extremely knowledgeable, there are no high-pressure sales tactics, and they offer professional-grade products that are not available at the big box stores.The issue I have is with their pricing and return policies. Youll notice when you walk in that there are no price tags on anything. You have to ask or wait and find out at checkout.After making my last purchase, I decided to do some online research about the application of the product. I discovered that the $90 bottle Id been sold could be purchased on Amazon for $40. (Taurus SC 20oz)Now Im not saying I expect this place to offer Amazon prizing. I value the 5-minute consultation and feel it should be compensated. I want to support small, local businesses and am willing to pay a modest premium to them. But 125% is not a modest premium to me. I was left feeling sorta ripped off.That brings me to their return policy. Its printed on the receipt, which for some reason is labeled as an invoice. (Arent invoices customarily received before you pay rather than after?)It stipulates All sales of chemical based products are final. Shouldnt you be told prior to making a purchase that whatever youre probably buying cannot be returned for refund? Seems to me they intentionally conceal their pricing and return policies.I like the place otherwise and feel they offer a great resource. I just wish they were more transparent in their dealings with customers.

We missed them by a few minutes, because there was a traffic issue that normally does not occur, so we went to another shop, but we still did not have all we needed. Owner personally called us back, apologized, and offered to send us what we needed at no charge. He gave us great advise. Great customer service. Very happy with them. I highly recommend.

TJWas a Tremendous help,I am cancelling my contract w Terminex.The precor 2625 and Crossfire have helped me so much!..They have my business!!

We were able to bring in a sample of a bug problem going on in the house and these folks were immediately able to identify and hook us up with the proper chemical to exterminate. In and out in just a few minutes....very knowledgeable people!

Walk in, show or describe pests, and Pest shop provides solution. I received advice about options, picked the best for my situation and applied thr chemicals as instructed. And it worked. Saved 2/3 on first application.

Very helpful and informational! I love this place for all of my immediate pest control needs! No need to wait and order these rare products online, everything’s all right here!!! Thanks !!!

Great knowledgeable staff. Another reviewer complained about pricing and I expected to pay more buying local. The product I just purchased was only $3 more than amazon and I got detailed instructions on how to apply it, that to me is priceless!

I have been here a couple of times. Once for an ant problem and now for termite treatment. The owner knew how to treat for the ants and how they would probably be nesting. And now they had the Termidor liquid for termites which I had read is better than the generic. And he knew all about it and gave detailed instructions.

Customer service was excellent!! They gave good direction.

They know how to rid your home of pests. Save money by doing it yourself with their expert advice. Bring one of the bugs troubling you so they can tell you what you need.

We have been to this store several times over the years. Mike, the owner, is very professional, friendly and does not oversell the customer. He takes the time to educate the consumer about the issues they are having with pests. We always have a good experience and appreciate Mikes knowledge and passion for his business. We highly recommend The Pest Shop on 15th Street in Plano.

It os Proffestion and friendly and very helpfull. Good product that works.

Living in a rural area on 10 acres, Im constantly managing insects, rodents, and other critters. I always get great advice, exact solutions to my problems, and every product Ive used has been very effective. Love The Pest Shop!

Mike is great and very knowledgeable. Great local shop with reasonable prices and friendly staff. A++ Highly recommend this place.

You pay a price that is worth so much more. Follow the advice of the owner and you will have no regrets.

My family and I were suffering from fleas and fire ant. I found Mikes store and he was able to fund the best solution to our problem for the best in the Plano/Dallas area. Now we are flea and fire ant free! Thanks Mike! :)

I definitely recommend The Pest Shop. They heard my need and come up with a regime that wiped my infestation out almost immediately! I will definitely be back!

The owner is so knowledgeable and will help you with anything you need for do it yourself. The staff, especially TJ, can answer any and all questions!!!

Extremely helpful, will walk you through what to do and will even answer questions over the phone if you need follow-up.

Very friendly and knowledgeable. They made sure to ask questions to get specifics about my problem so they could get me the right products in the right amount for my pest issue. The salesman was professional and explained in detail each product and how to apply them. I would recommend this store to anyone with a pest control problem.

Awesome place! They are very knowledgeable and have professional grade home pest control supplies available to the public, gave us great advice on what products to use and how to use them. Definitely recommend!

Very informative and helpful. You CAN do it yourself.

The staff working here have a great attitude toward what they do. Love it.

Great shop and very informative. Love this place, they are the best!

When I walked into The Pest Shop I knew these folks were serious about pests! Great service and selection along with knowledgeable staff.

We have rats in the attic and can not get ride of them. Mike (the owner) was very educational and informative. He gave suggestions on how remove them. I highly recommend the Pest Shop.

Had exactly what I needed. Very informative and helpful. Would definitely recommend.

Patrick is way knowledgeable on a beetle level. Quickly diagnosed the problem and had me on my way with the right stuff.

Just went into Pest Shop. Given great advice on how to tackle the dreaded ant and spider problem we developed. Patrick is incredibly knowledgeable about the products needed. I can’t wait self exterminate the bugs and sleep peacefully once again!

Great products and prices with very helpful customer service!! Very knowledgeable and helpful in every way!!

The owner is my consultant for any pest control needs. He has my best interest in saving money and doing the job right. You can get industrial strength supplies the big box retailers dont have.

Mike was so helpful and knowledgeable about everything. I had pests but now I have no pests

Thank heavens we found The Pest Shop! Mike, the owner, saved the day for us! We were concerned about rats in the attic of our home and the snakes they attract (really a scary situation). We had several extermination companies out to come up with a solution. We couldnt believe that the solution was going to cost about $9,000!!! When we talked to Mike he was confident, knowledgeable, and experienced. He calmly set us up with a baiting system that was downright cheap and told us how to implement the system in detail. Problem solved! He didnt try to oversell us, just enabled us to work on the situation ourselves with confidence. Thanks Mike, we are customers for life!!!Update--One Year Later....Problem solved! When we first installed the bait traps, we added bait every week or two. Now that it is one year later, we have almost no activity at all in the traps and no evidence of rats or snakes. Wow, what a drastic improvement! We are so happy that we didnt spend the $9K that the other companies wanted!!! THANKS MIKE!

Friendly knowledgeable service. .. Ill be back

I went on a Saturday morning and got ALL of the information Patrick could share. Saturday morning, we saw a dead mouse in the grass, Saturday afternoon, there was a dead rat in the shed!

Extremely pleased with their service and recommendations. Had an infestation of fruit flies/ gnats and short of bombing the house didnt know what else to do. They recommended PT Alpine spray, told me how to use it and the problem went away within 24 hours. The PT Alpine spray is the most amazing insect control Ive seen. Highly recommend it and the Pest Shop.

Very friendly, knowledgeable, and good prices. A+. Better than buying online.

Excellent service. Patrick is very knowledgeable and patient with all my questions.

Great place to save money by doing your own pest control

This is very helpful..... The staffs over here are highly knowledgeable and helpful..

The staff of the Pest Shop always have listened to what I need and helped me get to the solution that will help me most with my rat problem!

Great service! Even with the s.lest issue. Thank you!

Every helpful. I will come back again.

Great place and treats us pros well. Mike done a great job with the place.

Thank you very much Patrick, for all of your help.exclent service.

Great service & they know their varmits. Highly recommend!

Patrick is knowledgeable and friendly! Highly recommend

This shop is what you really need if you want any kind of insect or bug control. I appreciate their expertise and advises.

Great knowledge and very helpful service. They had what I needed.

Very informative on their products. Answered all my questions.