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Romex Pest Control
6829 K Ave #104, Plano, TX 75074, United States
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Romex Pest Control

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Me
Review №1

My home was absolutely taken over by wasps, it was overwhelming and nests just kept popping up. Romex Plano sent Bruce who was AMAZING. He was friendly, on time, professional and gave me my home back. He was able to find and remove more nests than I had even located. I’m overly impressed by this service and will use them again. 100% recommend!

Mi
Review №2

We have used Romex for almost 2 years now. It seems like we always get different technicians that come out and theyre just ok. No issues, but I personally prefer the same tech as I do with other home services. This past service date, we had Bruce and he was great! He went above and beyond to ensure we were taken care of. He was courteous, professional, and knowledgeable! Im hoping to have Bruce as our regular technician.

Lu
Review №3

Its the first time we had Bruce coming to our place, and he was great! Very professional and did a fantastic job!

Ja
Review №4

Travis made our Romex Pest Control experience a great one!! He made sure we understood everything he was going to do before he started and even made the extra effort to walk around the house with us to address any specific concerns we might have had. He circled the house about 3 to 4 times, applying the individual treatment needed and Im pretty sure he either dusted or sprayed every corner of our home making us feel extra protected from the unwanted pests. We were extremely satisfied with his professionalism and his explanations of what he was going to do and what areas he covered for the current treatment.He is a wonderful representative of the company and we trust his expert skills will keep us as loyal customers for a long time.

Li
Review №5

William M. is the best technician. He is thorough and informative. A pleasure to do business with this company. Romex is always super responsive to my needs/requests. I feel confident with the work performed by William today!!

jo
Review №6

Michael from Romex Pest Control did an amazing job. We have some very hard-to-reach places and Michael was able to get to those spots no problem. More importantly, though, he has a very professional and kind attitude. Respectful of property, creative problem-solving, and personable. Michael is everything people want from those working in the service industry.

Am
Review №7

William is always very thorough and answers any questions I have! I havent had any problems whatsoever since the last treatment and am super happy with the service :). Thanks so much!

Ph
Review №8

Top notch service. The salesman, Eldon was excellent to deal with. Followed up with me when asked. David the technician was absolutely incredible. I articulated my concerns to him and he listened attentively and made sure that my expectations were met. He took his time inside and outside my property and answered all my questions in a clear and concise manner. I HIGHLY recommend this business and HIGHLY recommend this technician.

As
Review №9

We have had William M. Come out a few times and he is always so nice, willing to do the job and anything we need for pest control. He always answers with a smile and is very kind. We like having him come out because we know he will do a great job and go above and beyond for his customers.

An
Review №10

Mike B was our technician yesterday and he went above expectations to ensure our service was performed, I appreciate his checking in with us and the level of service he provided. It would be great if he provided all our Romex services!

Is
Review №11

We have had other pest control the last year. We highly recommend Romex & David Mendez.David listened & did all our requests to address spider we have had this year with crazy TX weather.Thank you for the excellent service David Mendez!!!✊Isaac & Tiffany Price

Jo
Review №12

I have been using Romex for years and really enjoy their plant based pest control options. We have never had an infestation of insects/rodents in the 2 years with Romex. Their technicians are very professional and considerate and pay attention to describe the services provided and ask if there are any new concerns or problem areas. Their technician Amos is wonderful and outstanding in the service provided in the multiple service calls he has done at our home. Their service and products are excellent!

Ke
Review №13

Bruce was great! Such a nice guy and super thorough ! Showed up early in the window, did a perfect service throughout the house! Happy we found Romex!

Ma
Review №14

Jacob was on time, courteous, explained different types of pest around the home he found. He was very detailed and thorough. Jacob made it easy for me to see Im glad I chose Romex.

Th
Review №15

Kevin was polite, professional, and on-time for my initial treatment. He wore his mask upon entering my home and during interior treatments. He explained the service I would be receiving and explained my requirement to enhance the activation of my lawn treatment. After he finished, he asked if I had any other questions, and informed me of the approximate date for my next scheduling. I was well-pleased with Kevin and the service he provided.

Ma
Review №16

Had David and Taylor come out today for our first application. They were very polite and super informative. David explained what he would be doing before starting so I knew what to expect. Took care of our MAJOR spider problem and swept the corners so the webs and hives we had were gone. Overall a great first experience with these guys!

Co
Review №17

Jacob was an AWESOME technician. He was very thorough and gave me good info on what he saw and did. Just the type of service I love. Thanks Jacob.

Pa
Review №18

Our technician, Mr. Wright, is a great asset to Romex Pest Control. He is on time and is very knowledgeable. He is very polite and patient. He did an outstanding job with our pest control service! He made our decision to go with Romex Pest Control a No-Brainer.

do
Review №19

William serviced my home. He was knowledgeable, friendly, fast and very helpful. I would highly recommend William and Romex. Thank you!!

Ti
Review №20

Amos has been to our house on several occasions for regular treatments and we have been extremely pleased with his service. .Hes such a courteous and polite young man and represents his company and himself very well. Being in the service business, these young men dont get recognized or thanked for a job well done. Amos, great job once again young man! Thank you!

Ja
Review №21

Kevin was very professional and super attentive to our concerns. Kevin was able to thoroughly explain the increase in pest activity as well as what he would do to confront the problems. Kevin provided service with a smile and if it were up to me I’d give this guy a raise!!!

Ca
Review №22

Kyle did a great job listening to and addressing my concerns. He explained the process thoroughly and reassured me that he will do the best in his ability to help resolve the issues that we were having. He was very helpful and knowledgable and we appreciate his hard work!

P
Review №23

Kevin G is always courteous, proficient and professional. He is knowledgeable and always provides superior customer service. We highly recommend this Romex location and their skilled technicians.

Sa
Review №24

I have used Romex for a couple of years now and I have been pleased with the services that they provide.Today, Johnny Lopez was the technician who came out for my regular service and a whole yard treatment. He went above and beyond to ensure that the yard was treated as specified in an earlier call to the office. He communicated the services that he was providing, performed them in a timely manner, and he checked in before departing to ensure customer satisfaction.

Pa
Review №25

Nicholas has a wonderful personality, very polite and is always smiling. You can tell he enjoys being a Romex Technician. We really appreciate his service and attention to details. Were happy Nicholas is a member of Team Romex! Thank you Nicholas for all that you do!

Ka
Review №26

Carter did an excellent job. He was very thorough and professional.

Ja
Review №27

I am disappointed that the block of times for appointments are four hours. My toddler doesnt wake up until later in the day and I called to confirm an ETA and was told 8-12. Last time I was told 10-12 but apparently that cannot be officially confirmed this time. I was offered a different time for a different day in the afternoon but was told it would probably be later in the morning. Couldnt confirm though. I wish they had the scheduled times on their site/app for customers as well. You would think a large company would at least have that on their customer portal.

Ch
Review №28

I dealt with Mannie (sales) and Kevin Gonzalez (tech). Both were extremely nice and informative. I even joked with Kevin that everyone with Romex is extremely nice. Both Kevin and Mannie went over everything with us and answered any questions we had. Kevin was efficient and thorough during the service. He explained what he was doing and why.

Je
Review №29

Travis is an Excellent technician. He is very personable and knowledgeable. Takes time to do it right and goes the extra mile to ensure you are happy. Really enjoyed having him treat our home and feel at peace that we are taken care of until the next time.

St
Review №30

Kyle was so kind, so efficient and very thorough. Thank you Kyle! Give this guy a raise! :)

Ch
Review №31

I am happy with the service from Romex. They always let me know when they were coming. They were professional. The products they use worked. And the service was affordable. Mike came out today to do my quarterly service. He was polite and professional. I recommend Romex for anyone’s pest control needs.

Mi
Review №32

Our treatment today was provided by Carter who demonstrated excellent working knowledge and outstanding customer service skills; well done!

Pi
Review №33

My home has been serviced by Romex since the day it was built in 2018. We’ve been pleased with the service, feel it’s well priced and are happy with all of the employees we’ve come in contact with. Johnny L . came out today for quarterly treatment, I mentioned I saw ants in my kitchen and he immediately set bait out for them. I also asked him about a bird we had try to nest in our dryer Vent. He knew exactly how to set us up with the right tech to take care of that issue. I’d definitely recommend Romex .

Lo
Review №34

Will M. Is always professional when arriving to complete services. He provides not only the services needed but will also answer any questions to concerns. Romex is a great company.

Ch
Review №35

Mike Bass arrived as promised for my pest control this month. He checked in with me to make sure if I had special needs I hadn’t reported to the office before he started the application. He was very professional and nice. Have been using this company for nearly a year and have always been pleased with their service and techs.

De
Review №36

Kristian has come to our before and always does an excellent job. He is kind, efficient and helpful. He always asks what my concerns are and always takes care of them. I would give 10 stars if I could!Deb Hughes11801 Willet Way. Denton, tx

Jo
Review №37

Have had a great experience so far. We moved into a new neighborhood and the sales guy came knocking. I had turned away a salesman from a different company because he was so rude. But this guy was great. He even gave us a deal on sealing our garage doors to keep out rats since theres so much new construction in the area. And our technician Johnny is AWESOME! Id love to have him every time. Kind, knowledgeable, and personable.

Ja
Review №38

They are very knowledgeable and professional! Romex and their workers have been very responsive and helpful! We love Chelsea :)

da
Review №39

Always friendly and efficient, controls the crickets and hoppers sling with standard prevention

ju
Review №40

David did a fantastic job explaining everything. Very professional! Highly recommend!

El
Review №41

Very good job, excellent service and the technicians kind, well educated and very professional

Ta
Review №42

Johnny did superb job today. My husband was very pleased with his work and how informative that he was. He informed us about different products that we were supposed to have that we didnt and it came with our package. no one else whos ever came and treated our home informed us of this. We truly appreciate him for taking the time to let us know what we were missing and what was included with what were paying monthly. I would prefer Johnny to be the only technician that comes out every other month for us.

Ni
Review №43

This was my first time using this company and so far so good the customer service is on point and I have to say the technician David really took the time to explain and he was his attention to detail has me really excited and looking forward to see what our business relationship is going to grow into.

Jo
Review №44

Alfonso Cardoza was very professional arrived on time, explained every detail making everything so easy to understand. Will definitely recommend Romex to family and friends. 5 stars!

Ra
Review №45

Our service technician Kristian was very professional and friendly. He fully explained the treatment plan and ensured all of our concerns were addressed. I will be recommending Romex to all of my neighbors.

Ka
Review №46

Johnny was an excellent technician and made sure all of my insect concerns were addressed. He went above and beyond during the service and did a great job explaining the products he was using inside and outside of the home. I highly recommend Johnny with Romex! Will be requesting him in the future.

W0
Review №47

Serviced my home today inside and out. Mike was very professional and even made sure he didn’t wake my kids up when he sprayed their rooms. Lol! Thanks Mike!

jo
Review №48

Salesman Stephen and technician David were both very friendly and knowledgeable, smooth and quick starting of service!

Re
Review №49

William was excellent. Great guy and very quick and professional. 10/10 would recommend.

Ai
Review №50

Ive been using Romex for pest control for two years. They are always on time and very professional. Our last pest control technician, Kevin Gonzalez was extremely professional and friendly and did an outstanding job. Thanks Romex!

de
Review №51

David did a wonderful job, took care of a surprising amount of nests and was very swift about everything.

Jo
Review №52

We love Romex. They are very responsive if any problems pop up, always take care of anything we need, and you always get a person in the phone, not a machine. Prices are very reasonable and dont raise their prices all the time. Weve used them for years now.

Au
Review №53

Cody was Awesome! He is always helpful and able to answer all of my questions regarding the service! Cody even called before the appointment to let me know what time he would arrive! I appreciate his professionalism and knowledge!

kr
Review №54

10/10 recommend!! William M was professional and knowledgeable in answering my dumb questions.

Jo
Review №55

Weve been using Romex for about a year and a half now and Johnny was one of the most thorough technicians weve had! Addressed all potential issues and was great at explaining everything once he was finished. Great service!

Br
Review №56

They are the very best .Thank you David for treating our new home.

Sh
Review №57

David was awesome!!! He took time to explain everything and even reviewed next steps.

pr
Review №58

David, is the guy did pest control today! He is nice and extremely knowledgeable on what he is doing, explained everything how it work!!

Ro
Review №59

Romex does such a great job treating our home! Tucker goes the extra mile to make sure everything is well maintained.

To
Review №60

Amos with Romex Pest Control was awesome! He arrived on time, was very professional and polite/friendly. Amos made sure to answer any questions I had, took care of our seasonal pest control appointment and let me know when he was done. Very impressed with Romex Pest Control for home services. Amos is definitely a great addition to their team!

JR
Review №61

Mike bass did a great job as always

Sc
Review №62

I have been using Romex services for around 6 months. I have pleased with their service so far. Today, Johnny L was the technician and he completed what I asked to be addressed. I would recommend Romex.

Ne
Review №63

Absolutely Amazing service so glad I used them

Ri
Review №64

Kristian was very professional in appearance, attitude and how he took care of business. He was able to take care of a special concern I had and did an excellent job. I would hight recommend him and Romex.

Ak
Review №65

We had William come over and he was very polite, patient, and knowledgable. Great guy overall. Going to be using the service again!

Je
Review №66

Mike Bass, was on time, very thorough, polite, informative, aa and a pleasure to do business with! Thank you, Mike Bass & Romeo! We love your services & service techs! You’re awesome!

Vi
Review №67

Mike went over my concerns about ant activity and treated those areas on top of the standard service.

He
Review №68

Thank you, Amos, for catching the wasp nest. I had not noticed that and those can be troublesome in the coming months. Truly appreciate the attention to detail which is why I came back to Romex! Thank you!

El
Review №69

You have the best staff. Mike is always very prompt, friendly, and professional. Super happy with the communication, service, and attentiveness of Romex.

Re
Review №70

Do every other month bug prevention. Kevin Gonazalez did our last spray today and very polite and thorough.

Be
Review №71

Very polite and thorough, we specially appreciated that he had a pole long enough to remove from the second story overhang, some nests that we been previously told could not be reached. We also liked how he informed us about the treatment on the lawn that needs to be watered in the next few days, and to keep our pup in the next hour.

Da
Review №72

My initial visit. Very good service from first phone call to actual service performed. Was on time, thorough and courteous. Highly recommend

Ty
Review №73

Jacob came by to treat my property for spiders. He evaluated the area and immediately recognized problem spots that needed extra care and got to work right away.

Ka
Review №74

David was awesome! He explained everything very well!

Kr
Review №75

Jacob Wheeler did our pest service today. He was on time and professional.

Ma
Review №76

Johnny did a fantastic job today! Above and beyond anything any techs have ever done (which was already pretty awesome). Thank you!

Mi
Review №77

Johnny was so amazing and informative regarding my inspection. He was courteous and efficient I am so glad he was the person that did the treatment. He seems to be a valuable employee.

Su
Review №78

Lewis is great! He is prompt, professional and gave me a ton of information and was very nice to work with. Anyone who owns a business and needs their pest control needs addressed he is your guy! He got me set up on a schedule and the tech (sorry tech guy I forgot your name) was wonderful and got every nook and cranny! Highly recommend Romex. Brandon and Tayler y’all are awesome as well! Thank you again!

ni
Review №79

Very pleased with my service and Mr Sing

Je
Review №80

They do a very great & through job and incredibly nice too! Plus I havent seen a bug since using their services, yayy!!! Highly recommend :)

Mi
Review №81

Mike Bass came out and treated for ants & spiders. Very nice guy! I highly recommend!

en
Review №82

Travis was very professional and knowledgeable. This has been the best service I have gotten from Romex and appreciate him coming out and doing a great job!

Je
Review №83

I just had a service completed by Johnny to treat scout ants I’d seen in my home. I really appreciated his knowledge and friendliness. He asked probing questions and was able to source the ant colony on the exterior of my house. He also explained the interior service that he provided and set expectations on the baits after 2 weeks time. I feel better about my “house guest” knowing that they will be gone really soon lol! Thanks Johnny & Romex Pest Control!

am
Review №84

Johnny was at our new house this morning on time and with a call ahead to let us know he’d be there! Super polite and professional! I’m happy to have Romex as our pest control company year round!

As
Review №85

William M was very professional and super sweet! 100% recommend this company!

DJ
Review №86

Kevin was nice, timely and knowledgeable! Thanks, Kev!

Ja
Review №87

Mr. Johnny Lopez did a great job. He was very courteous and kind. Was even respectful enough to remove his boots without being asked before to walking thru the house as my gates were locked and I was unable to find where my wife placed the keys. Much needed services as were a new community being built so tons of pests still out here off Claiborne drive in Aubrey. Thank you again Johnny

Ch
Review №88

Johnny has been out to our home several times and always does a great job. Recently weve had a lot of construction take place around us causing massive amounts of spiders to come into our property. Johnny has gone out of his way to ensure this problem was taken care of quickly and hasnt been a problem since. Thanks!!!

Sa
Review №89

Great Service. Eric McNulty did a very professional and thorough job.

Le
Review №90

Bruce did a fantastic job!

Je
Review №91

Had the pleasure of working with Johnny and Tye from Romex recently. These guys are professional, friendly and do great & detailed work to make sure our home is well protected from pests. Romex has been an excellent pest service company to work with since moving to the Aubrey area coming up on a year already! Thanks!

Vo
Review №92

Johnny answer all my questions. Was very professional and knowledgeable. I’m very satisfied and would recommend their service to anybody.

Ch
Review №93

Mike Bass was the technician. Very polite and professional. Answers all questions about any issues.

St
Review №94

Kevin Gonzalez was very professional, friendly, thorough and has great communication skills. Explained to me everything he observed and everything he did. Very happy with all the Techs and services we have had from Romex.

Is
Review №95

Kevin from Romex was great. Gave me a call when he was close by. He came in and did his job in a timely manner and treated the areas we asked for. Thank you!

Je
Review №96

I really appreciated Carlos calling me when he arrived and realized I wasnt home so that I could communicate the areas that needed treatment. Thank you!

Be
Review №97

Thank you Johnny for the amazing service. You always take care to show me any problem areas we need to watch.

Sa
Review №98

I’m a little late getting around to this but Johnny serviced my property yesterday and was excellent. Professional, friendly and punctual. 10/10 would recommend this tech.

Tr
Review №99

Great company! Do what they say. I’ve had great results.

Da
Review №100

Decided to hire a pest control company because we wanted good protection beyond what I could do. Romex seems to have great reviews and I understand why. Very polite and professional gentleman, David, showed up today. He explained everything in detail and answered all of my questions. Was knowledgeable about everything I asked about. He was courteous and went about his task quickly after we spoke. He brought me back out and explained everything he did and enlightened me about the products as well as reminded me about the amount of time that we needed to keep our pets inside. He even made sure our gates were secure and locked.Definitely a great experience

Information
17 Photos
100 Comments
4.9 Rating
  • Address:6829 K Ave #104, Plano, TX 75074, United States
  • Site:https://romexpest.com/
  • Phone:+1 469-925-0400
Categories
  • Pest control service
Working hours
  • Monday:7am–10pm
  • Tuesday:7am–10pm
  • Wednesday:7am–10pm
  • Thursday:7am–10pm
  • Friday:Closed
  • Saturday:7am–10pm
  • Sunday:7am–10pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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