Fantastic customer service, great price, and they get the job done right. Ive used them twice now. Once for rats in my attic and this time for spiders. I called multiple pest control companies for quotes and M&M was the best. Plus, they were able to schedule me right away. I would definitely recommend them to anyone.
On 9/1/2021, we contacted M&M to spray our yard. They did, a d the bill was for $96.00. M&M then took $1,800.00 from my account as payment. M&M are refusing to pay me back for what they stole. I even filed a complaint with the BBB, and M&M somehow convinced them to close the complaint. I served in the military for 26 years, and 100% Disabled, and on their Facebook page, they say the support Veterans. Their actions speak entirely differed. Do not use this business unless you want to give them more money than what they charge. There are multiple complaints by others that had the exact same issue. M&M are thieves, do not trust their billing.
The technician was punctual and professional. He explained what he was doing and answered all questions. I would call them again.
Came and removed a skunk that I had trapped in a cageWithin 2 hours of request!!!!Professional, friendly and prompt service!Definitely recommend this company 😁
Kelsey is the sweetest and very professional. She replies quick and is very helpful. Great prices, Friendly, Reliable, Punctuality and Great communication. Anthony is who came out to spray and was also kind and professional. He made sure he sprayed in the places I wanted/needed to be sprayed. He helped me understand the safety of the product because of my 1 year old. Definitely love that they came out here to Josephine TX.
DO NOT!!!!! I REPEAT!! DO NOT USE THIS COMPANY. IT WOULD DEFINITELY BE A WASTE OF YOUR TIME AND MONEY. THEY ARE VERY UNPROFESSIONAL AND THEY ARE ALWAYS CANCELING APPOINTMENT S OR NOT SHOWING UP FOR THE SCHEDULED APPOINTMENT. THEIR WORKERS DO THE BARE MINIMUM. I HAVE CONTACTED MY ATTORNEY AND I WILL BE CONTACTING THE BBB. DO NOT HIRE THIS COMPANY!!!!! I STILL HAVE THE RODENT(RATS) PROBLEM. I WILL BE RECEIVING MY MONEY BACK AND MORE!!!!!
Kelsey is great to work with and follows up very well! M&M’s work is excellent and they are reliable and on-time. Their service people are polite and knowledgeable. Would not hesitate to recommend it anyone!
I use M&M last month. Anthony Mendes offered great inspection service and offered the best service that fits our needs. We did both indoor and outdoor prevention treatment. The next day, I found a dead giant hornet on the ground, showing the effectiveness of their treatment. I am extremely satisfied with the service and will renew my package next year.
I am extremely happy with the service that M & M performed for us. When we moved into our home we could not figure out where the ants were coming from. The tech came out, figured out what was going on and what type of ants they were. He did a full treatment in that room and then the entire perimeter. We have not had any returning ants and know that if we do, we will know who to call. The tech was courteous, on time and did a great job. I recommend M & M to anyone that is looking for great service and prices.
We have used M&M Pest for the past few years. They are always so friendly and helpful. When we first moved into our home there was a serious ant problem that started shortly after moving in. We tried to take care of the issue ourselves but it just kept getting worse. We finally gave in and decided to search around for a good pest company that might have better luck. Not only were they knowledgeable, but also reasonably priced. They were able to come out, and our ant problem was gone quickly and efficiently. We have them come back out quarterly to spray just to make sure they never return. Weve also had them do a termite treatment around our home to make sure we dont have any future surprises. We recently had a tree on our property that had the start of termites. We had decided to have the tree removed because it was also too close to the house, but knowing about the issue they came out within 48 hours of the tree being removed to spray a booster around the house to make sure the termite protection was still going to help and prevent. The care and expertise they provide is amazing. We definitely recommend M&M Pest to all of our friends! You wont be disappointed!
M&M Pest will always be my go to pest control. They have amazing prices and they are so kind. Great people and they do the job correctly! Thank you M&M!
We found some suspicious dirt after removing our tub during a bathroom demo. And I needed someone to come look ASAP before construction proceeded. Called this company at 4 p.m. and they responded and sent Kevin and Lucas out the next afternoon. Both guys seemed very knowledgeable and did not try to sell us something we didn’t need. Saw that the dirt was from an old ant colony and no termites or current activity was seen. They sprayed a general pest control spray that afternoon. Reasonable prices, knowledgeable servicemen. Quick, efficient and respectful of our home. I also liked very much that they sent a detailed receipt via email listing the exact products that were used.
I had been using a different company and got tired of the laziness of the service.I looked up information and found M&M this was my first time using them and I cannot express how awesome the service was. How much attention they paid to detail and just down right happy with them.I look forward to to using them going forward and have already recommended them to others.Great company!!
Great customer service and quick to respond. I would highly recommend Mike to anyone who has any pest problems from squirrels to insects!
Excellent company to work with with good warranties. Very professional and detail oriented.
I had a gentleman by the name of Chris come out and help me. Ive had opossum problem for over a year now. He came out, no BS, no salesman stuff, just good old-fashioned professionalism. He was friendly and courteous. He located the opossum and the situation has been solved. Plus I wasnt charged a massive amount of money. I will definitely be using M&M again. This is a wonderful locally-owned company that Ive heard nothing but good things about especially from my boss who knows the owners on a personal level and he had nothing but wonderful things to say about them. Thank you M&M Pest and Wildlife
M&M Pest was recommended to me by a mutual friend and I have to say I am PLEASED. Not only did they give me the service I requested, they were prompt, personable, and reasonable. I can say that they truly understand that great service goes beyond just what is rendered but how someone is treated. I now cant recommend them enough. Do yourself a favor and just call them for what it is you need. You wont be disappointed.
Professional, attentive at first estimate. Look forward to working with them further!
The Absolute BEST PEST CONTROL Business ever!On time and VERY PROFESSIONAL
Very nice staff. Explained process and did a thorough inspection of our house. Placed traps and strips in areas where activity was seen. Would definitely recommend. Good price for service.
I contacted Mike after being given a ridiculous quote for a termite inspection and treatment. M$M came out the next day and completed the inspection and provided a treatment the same day. Mike and his assistant explained everything and were very professional. The report about their services and the contractual agreement was easy to understand. They followed through just as we agreed. I recommend them to anyone needing an inspection or pest control services.
Called them same day & they worked with my pest problem immediately, had a great response time and very reliable. Kelsey the secretary was the sweetest
M & M Pest did a substantial job on our rodent issues. We have had no issues since! I would recommend them to anyone!
Kevin, their lead tech, was out twice and both times he was great! He listened to the concerns, didn’t rush anything and provided everything I wanted. I really appreciated his help.
We had this company out in January. As of today, April 27, and $500, we still have issues. They are slow to respond, and wanted to sell us more services to fix the original issue we contracted. I would never recommend this company. We are very disappointed.
This company over charged me for services and stopped returning my calls! They gave me a Bill for $199.00 but charged my card for $1990.00. They have yet to give me my money back. I honestly thought this company honors their word but 3 weeks later I still don’t have my money. This isn’t small change and I’m very upset with how this has been handled.
We used their service to get rid of dead rodents the came in could not figure out and he left the mess out here.
I have been costumer with M& M Pest and Wildlife for over 8 months now. Kelsey is very nice and responsive. Technician was Anthony. He is very professional and put his heart to his job. I been very happy with them, and they are very fair people with decent price. I highly recommend this company.
They were phenomenal! I had a really bad ant problem due to the 3 kids i have. I gave them a call and Kelsey were quick to get us on the schedule immediately. Can’t beat same day service! They were very efficient and detail oriented. It was a very pleasant surprise finding out that they can get rid of wasps as I had a wasp problem in my bushes for a few months now and they were able to get those taken care of as well! If y’all are using anyone else for pest control. Don’t! M&M simply are the best! Thank you all for you’re hard work! You have earned a lifetime costumer!
Thank you guys for such fast service! Everyone I communicated with was professional, kind, and attentive. I spoke to Kelsey, and she was very quick to get on the gun as soon as she heard my plea. We had ants in a New construction and I tried everythingggg to get them out. I have a one year old that was getting bit and that was my final straw! They cleared the ants and we have not had a problem since!
If you’re looking for an experienced and highly knowledgeable pest company, you’re in the right place! M&M Pest and Wildlife has always exceeded any and all expectations time and time again!! You can’t beat their competitive prices and willingness to take on your pest problem at a moment’s notice. I highly recommend.
Kelsey is very helpful and professional!! Definitely recommend this business!
I had M&M come out to look at a Rat issue I had in at my garage in The Colony TX. Mike assessed the problem and had an immediate solution. I highly recommend these guys for anything pest control related. Thanks again Mike!
It seems the company does not return calls or messages. I spoke with Mike about removing a birds nest from my home if the bird returned and he or no one from the company returned my calls or messages. Very disappointed!
I can not say enough good things about M&M Pest and Wildlife! Setting up the appointment was super easy and Kelsey was very insightful. The tech that was sent out let me know how long it would take him get to my house and also how long the spraying process would take. Super affordable! We will definitely be using them again!
From my initial contact with Kelsey to final service with Derek was superb and highly professional. These people love what they do and it shows through their work. Service price was more than fair and I could not have asked for me. I will be definitely used them again and again.
Very pleased with their work and professionalism. Will definitely use them again in the future and refer to friends/family.
Mike was on time and took care of my entire list with a great attitude and exceptional service.
Chris came on his day off because M&M was swamped trying to help people who have rodent issues after the worst winter storm in DFW history. On his day off, Chris surveyed our farm house for over 6 hours, found where critters where getting in and proceeded to set traps, caulk and add flashing. I was shocked at how such a tiny space can cause havoc with significant rodent damage if not sealed properly. Chris will be out again tomorrow and next week for follow up. The cost was insignificant given the time, expertise and meticulous work provided. I feel good knowing I have a 5 yr warranty but I don’t anticipate we will have issues again given such a detailed thorough job. I highly recommend this family owned business. They take pride in their service. Ask kind Kelsey to set up an appt with Chris and you’ll be in great hands!
Very pleased with M&M! Very professional, good response time and very thorough inspection and explanation of what was found. Would recommend this company!!
No one enjoys calling a customer service line, especially when it pertains to your household or business having a pest control issue. Kelsey is nothing but professional and answered all of my questions. During this year of chaos, Kelsey was an angel and made me feel so less stressed and at ease! Highly recommend this company.
They are very knowledgeable and very prompt I will use them again for sure
Love love this business! Will recommend them to everyone I know! They got in and got done thoroughly. We will be switching pest control companies ASAP!
Good price and service!! Kept me posted, even with pics, every step of the way. Especially important when have more than one property.
Chris came out today to help take care of some rodents. He was very professional and thorough. Great service today, thank you.
Technicians were on time and professional and did not find evidence that there were still any squirrels in the attic. Problems identified were not unknown. But contractors are scheduled to come and replace siding and fascia and fill holes in the walls caused by the tornados and the hail from June and October so it was possible that any work that they might do now would be undone by the contractors and since there are no squirrels in the attic apparently at this time, It would be fruitless too make any changes at the second. Thank you for sending them out and for their advice.
I worked with this company for many different things and the outcomes are absolutely incredible!
Thank you guys for such fast service! Everyone I communicated with was professional.
This is second time in 7 months we have used M&M. First was a squirrel in the attic, and now a general bug spray of the house. They are extremely professional and courteous. I’d recommend them to everyone.
PLEASE BE ALERTED that when u as a consumer decide to put a bad review for the poor service u receive from this co., they will take revenge & look you up & put multiple bad reviews on your profile even if they have never been your customers. Thats how distorted their mindset is. The Management Co. decided to stop all business dealings w/them due to their revengeful actions. DONT USE THIS CO., if thats what they call themselves b/c its nothing like a co. They showed up unannounced w/out calling 1st. When u call the bus. #, they dont answer even when u leave a message. They will leave your doors opened. They dont respond & when a customer calls to express their concerns, they b/come defensive & argumentative w/the customer. They dont give u their names b/c thats how they hide. The owner or person in charge (male) asked me if I went to school, which I did. Even so, no customer should have to deal with such bad service when the service is being paid for. I recommend you take your business elsewhere, where your business will be appreciated. The quality of the work is extremely POOR. Please save yourselves the headaches. I will be filing a consumer report with the BBB & State Consumer Agency. Theyre quick to be argumentative but not do their jobs. Its a sorry excuse of a business & all the people working there from management to employees have condescending attitudes. The service is the lamest service I have ever had to deal with. PLEASE take your hard earned money elsewhere b/c this business is the most unprofessional you will find & worse they dont know what theyre doing. Dont be another person that gets ripped off. Also, its true personnel doesnt last b/c the 1st person that went out is no longer there. Now I see why.Mike, your reply doesnt even address any issues w/which I called. How convenient. By the way Mike, Im extremely happy with who I am & unlike your staff always do the utmost to provide excellent customer service. I think u & your staff need to take a class or 2 regarding customer service. Also, the people that surround me know what Im about so I dont give 2 cents what you think about me. This is about a business transaction, nothing personal. Check yourself 1st before saying negative things about someone you don’t know on a personal level. This is strictly business. Also, when I asked for names, everyone failed to give me a name & got hung up on twice. This is why youre getting a bad review because of the lack of professionalism. It shows in your responses to the other unsatisfied customers that you have a really poor insecure attitude. SITUATION? The only situation here is that your company delivers extremely POOR service. Its hilarious how u want to make this about me to divert your lack of professionalism.
Always professional and caring and courteous. I highly recommend them and their service.
Great service and great team! The tech arrived on time and was very courteous and professional. Will definitely use them again!
Very professional, courteous, and friendly.Great results due to the service. Im a customer with M&M for life!
Horrible experience. They do not complete the job and customer service is very bad about responding.
Very pleased happy with there company I would highly recommend this company tanya judge I’m satisfied customer
Anthony Mendez came for free exclusion inspection for rodent issue. He was upfront, professional and patient. He even helped me set a few traps to help me with mice getting into my car. I look forward to working with them. Thanks Anthony!
The worst pest control company to choose, they only collect the money and disappear, the rodent control is a robbery, they only place 2 traps and they disappear, there is NO follow-up, and the control of the ants appeared more at dawn, they put water with sugar because they came out more, I requested my money back and so far they have not returned anything they want me to steal. Bad company, No answer calls, 🥴
Even tho I have my own pest control company but I always use mike . He is best at what he does . He will take care of it. if for some reason he cant. You got me 🥰
Our tech Abraham was very professional and has great customer service. He called to let me know he was running a little late and once he arrived he explained everything he was doing in great detail. Because Abraham’s customer service we decided to hired him for the yearly treatment of our home. I would definitely recommend M & M pest control company.
These guys are great!! Their quote came in much cheaper than other contractors, they were on time, and their warranty is amazing. The guys that came out were super friendly in treating our whole house for termites. I can not recommend them enough!
The technician, Chris, was one of the most competent and thorough men I have ever used in pest control. He not only did a very complete job of my houses, but also did a very complete job of my commercial office building. And he made some very helpful observations and suggestions. I highly recommend this company!
The technician, Anthony, did a great service for us he was so helpful. I loved their work!! and Kelsey is really responsive and did a great customer service. Big Thanks!!
Chris was excellent. We have an old house and we have been having rodents chewing around the wood and opening holes into the house. He checked everything thoroughly, refilled the bait boxes and traps in the attic. Showed me exactly where we should look at in the backyard to recognize if they are coming back. I have been with M&M almost 4 years now but Chris made a big difference with his positive attitude and went above and beyond to make sure our worries have been taken care of.
Called M&M about a strange wildlife situation at my house. They came out quickly to help me deal with it. They solved the problem. In the meantime they were very communicative, reassuring and reasonably priced. I highly recommend!!
They were good to come out the first time but can’t seem to get them back. If I didn’t know better I’d say they’re avoiding my calls. I got a service for bugs WITH a warranty and can’t get follow up. Have left a couple of messages but Kelsey’s not returning calls.
This business is amazing and they do a great job! Super satisfied with them!
We felt they where Very unprofessional distressful and harassing us. They called our company to take care of insulation waste as we are a waste management company we gave them a quote and time when we can do it they then call and where very rude and asked personal question we told them we are not interested in working with them they then called on many other numbers over 8 times within 5mins(and many more on other numbers) NOT professional at all very rude to harass us. after we told them to find someone else and we where not interested in taking care of there insulation removal for them. Read yelp and other reviews and make a choice
They did a great job and came out in a timely manner.
Thank you to M&M pest control for coming to my home to treat for pests/rodents. From the initial call with Kelsey to the treatment, would recommend to anyone with pest issues!
We just moved here, after buying a home we found ourselves in a bind hearing critters in the attic all times of the night!!! They worked with our budget, we’re friendly and the office staff was very educated on the techs and arrival time thank you M&M pest!!! We will absolutely use this company again and recommend
Kelsey was really nice and professional. I recommend this company.
Had them come out for an inspection and two day’s later they came back out to do the job. Vary happy with them and professional when here. I would/will recommend them.
Had a pest emergency at our business. Our contract pest service was not responding. Called M&M, came out much quicker than we expected, serviced all of our buildings. Courteous, clean, and professional. Highly recommend!
Theyll get it done eventually, if you keep reminding them to come back. Otherwise, well done.
I must say I had the best professional experience thus far with Chris and Kevin. Way better than the last company I went to, Rude and unprofessional .I highly recommend M&M pest control to whomever may be thinking of ordering their business. ❤❤❤💪💪My wife was astonished and very pleased of the outcome. Thanks guys, yall made America great again lol
Beware! I used there services once and they took my credit card and Keep on charging thousand of dollars then Citi card, Luckily Citi early fraud detection caught them and stoped using, cancelled my card. They are cheaters. Even I dont like there services too.
DO NOT USE THIS COMPANY! They are the worst! They are not on time, they lie, they dont answer and they honestly have a different person working which means nobody lasts here probably because of management. Definitely not a place I would recommend. Im contacting my bank to dispute a charge since I was never notified. Go figureUpdate-after reading a few reviews I see the owner responds rudely to customers that leave bad reviews. I guess I will wait for him to put me down next. So unprofessional
From start to finish I don’t have any complaints! Great feedback, scheduling and responsiveness was top notch, and you feel taken care of! You can tell that the workers value their jobs and truly love and respect their customers. Kelsey did a great job at scheduling my appointment and giving me information needed for the company. 10/10 recommend!
Hard to beat their service and attention to detail. Great people, great service and competitive pricing. They’re a pleasure to work with and I’d recommend them to everyone.
The owner offered me a free pest control spray as a service special when Covid had just started.The receptionist, Kelsey, to who this review is entirely intended for, tried to send infected workers to my home a week after they had just tested positive.I told her Id wait and hoped that she would send a notice of infection to customers for possible contact tracing procedures. I never saw an email broadcast alerting customers of possible exposure.Fast forward a couple of months, I email to schedule again. The date is set and then I get a text message a day or so before the appointment saying my appointment was cancelled due to illness and that I had to reschedule again. Fine.I emailed again a week later because the text message prior denoted illness and not covid -- to which I hope if the illness was actual covid then they would have specifically typed covid but who knows anymore?Anyway, she sends a one-word response Wednesday.No date.No time block to be available.Now its already past 4 pm on my service call. I just emailed about the horrendous customer service and her response (get this guys), I never got a response back as to if that [Wednesday.] would work or anything.Let me remind everyone what her original message was?Wednesday.Thats with a PERIOD...not a question mark.In grammar, we use a period with telling sentences to make a factual statement. By definition, a statement is a clear expression of a fact, view, or plan.And you bet, I explained that to her.Do you think she offered an apology for her error? Nah.Do you think she is using complete sentences in correspondence now for clarity? Nope.Lastest response: Will do. 7:30-9:30She looks like a teenager (gmail image). The unprofessionalism might be more tolerable in that instance. I would hate to think shes an actual adult destroying customer relations with the business that employs her.Service is rescheduled AGAIN. Ive been trying to nail this down for FOUR months now. After that, I can part ways and never use this company again.As for the first service, the technician was friendly. He wore booties and a mask.For the actual service, the technician repaired a hole for rodents that eventually had to be resealed by my husband -- either the repair was weak or that rodent had superior strength.
I had termite treatment for my house from them last year with three years warranty. I see termites again in my house. I have called the company several times but no answer so i left message and one time they message me back to text them the address and problem which I did and then they reply that they email me a massage. I did not received any email. I have been calling them off and on for last 2 months, no one is picking up.I will not use this company and will not suggest to anyone. It is only one time deal with no customer service.
If I can give no star I would this company is absolutely rediculousI had service with them in the past witch was great so I decided to work with them againThey came to spray inside the house and it was suppose to rain so they didnt spay outside they stated they will reschedule someone emailed me and I told them anytime is fine. There was no follow-up call with time and date so 2 weeks later I called and scheduled for the following week they never showed up for that scheduled visit so I called again and set another meeting they did partial work and I called to let them know everything wasnt done and the receptionist kept putting me off saying she was going to have someone call me no one calledI asked for a manager and he got on the phone very bast telling me that the yard was a courtesy spray and the person that did my initial spay is no longer employed with them mind you I paid them in full without all services being completed and as I was talking he talked over me and threatened to hang up in my faceI told him I will report his business I just want my money back for not doing the job 😡
They did a Great Job. They came out on time and were very professional and prompt. Went over the chemicals they were using and what I should expect after the treatment. Pricing was very reasonable and no contracts which I hate. 3 month warranty on the Spray and I’d definitely use them again.
There were delays in scheduling, no fault of M&M. They were responsive and professional and did a great job removing a woodpecker from Th e chimney. Thanks!
My second time having M&M out to my home. Just like last time, they were right on time, efficient and professional. Anthony was the gentleman that performed the work and he was charming and polite, even wore booties just in case my floor was clean!M&M is the best! And they warranty their work which is fantastic! I would refer them to anyone.5 stars for sure!
The whole team was excellent to work with. An inspection and diagnostic was done on the day I called and the treatment was scheduled for a time that was convenient for us. The treatment was completed in a very professional manner and the quality of the work done was excellent. So glad I found the M&M team to get rid of the termites and other pests!
Techs were very professional and friendly. Was very impressed with the treatment compared to the company I have been using for the past year. They did the yard and the inside of my home, my other company did neither for more money. Im happy to have found my new pest control company, highly recommend them!
The level of professionalism was out the roof with this company. Very fast response time and an even quicker service time, all within 2 days. Highly recommended.
Excellent folks you have Mike.it was a in and out thing. Haven’t had any signs of bed bugs since you treated “awesome guys”.
I WAS a customer for a few yrs. however this company is shady. I tried to go to their office and it turns out it is a PO Box! They steal your money and dont do their job, you have to call them repeatedly and will steal your money. Last time they sent out a gentleman that looks like he just got out the penitentiary with all the tattoos from head to toe! They are not legit. The post office informed me they work out of their home so please BEWARE this is a SHADY business.
Excellent! M&M pear and Wildlife control is an exceptional company. They are the 3rd company I called to handle a challenging problem and they will be my only company from now on. They were diligent, so pleasant, timely, so professional and SO willing to do whatever I took obliterate my pest problem! I cannot say enough good about all of the people in the company!!
Hassle free scheduling. Quick and knowledgeable technician that kept me informed of everything he was doing and made sure I had a chance to let my dog out before he sprayed around the yard. Would definitely recommend.
We absolutely love M&M Pest and Wildlife! Top notch company. When I call, normally they are there next day. Service is very thorough and handled with care. The team is very courteous and up for any challenge. This is the only company I trust to take care of all my needs.
Thank you Mitchell for coming out to help with my new apartment’s pest problem! We are eternally grateful for your service! He was incredibly knowledgeable and took the time to explain how the products being used works, what he was doing and why. Mitchell was friendly, fast, efficient, and it was a pleasure doing business with him.
Mike is extremely professional. He responded to my inquiry quickly, was informative, and his team did a excellent job treating my home! I definitely recommend them for your pest and wild life needs. :)
I love their work!! Kelsey is really responsive to messages, and I will DEFINITELY hire them again!
Friendly and professional! When I asked questions, he was very informative about what he was putting inside and outside the house. I really appreciated the info and patience explaining it because I always over-worry about harming the dogs!Solved our ant issue by the kitchen window! :)Definitely recommend M&M!
Service is very fast, friendly, professional and the techs (Chris is who handled my issues) are very knowledgeable. This is an A+++ company. I highly recommend this company for any pest/rodent problems you may have.
They are super understanding of all of our pest needs. They come when its convenient for us. They are always willing to reschedule. I appreciate the customer service we experience when on the phone.
M&M Pest & Wildlife did a thorough job of termite treatment & attic insulation. They are reasonable and do an excellent job. They clean up after the job & are very professional. Do yourself a favor and give them a call, you will be happy you did!