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Aqua Lily Nails Spa
6905 Coit Rd Suite #103, Plano, TX 75024, United States
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Aqua Lily Nails Spa

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Ma
Review №1

Ty did a fantastic job on my nails and gave me exactly what I asked for. I got next gen nails for a great price. I would trust him to deliver exactly what I ask for, every time!! Definitely recommending him to my friends and family!!

Je
Review №2

Neat little place, and friendly people. I just happened to see this salon on my way home today and Im glad I stopped in. They do spectacular work and I can tell they are quite experienced. Ive been to alot of salons in the area since I moved here and I wish I would have found this place sooner. Thanks again! Great work.

Qu
Review №3

Tye is an amazing nail tech and Bebe is an amazing person. I love the environment the salon gives off and their work speaks for its self I love going here. I always leave happy loving my new set.

Qu
Review №4

This salon is very professional and very clean the nail tech Tye is amazing at what he does I went to him once and have been going back ever since I love the service they provided will continue to go back.

La
Review №5

I have been going here for years the service has always been top notch and I take my kids here and they love the work they do here as do I. I havent gone anywhere else to get my nails done in years I love the service this salon provides every time.

La
Review №6

The shaping is top notch the designs are always on point. Even when I dont have a concept he does always wonderful service with great conversations

Na
Review №7

Babe did a wonderful job on my nails. I will definitely be coming back.

Ay
Review №8

I am a beauty influencer! So my nails are very important since i make videos and tiktok constantly. I love Ty and Orchid. Been coming here for years. I travel a lot and have gotten my nails done all around. But no one does them like the Ty! The shape the quality, he takes time to make sure they look perfect. I am literally at a point where I go in and just watch tv because I know ty will make sure my nail look the best. It’s such a blessing!

Ju
Review №9

Really nice quality and those the people who do the nails. Its really nice and clean too! ❤️

Sa
Review №10

I will not be returning to this salon. The lady was nice but she was unsanitary. She double dipped the sticks into the hot wax which is a big no no. It can spread illnesses/diseases. Because of that crucial mistake, I wont return. She also left me alone for a while so she could tend to people out front.

Na
Review №11

Bebe is amazing! Shes sweet and 100% real with you. She takes her time and makes sure your nails, eyelashes, eyebrows, etc. are perfect! And her prices are definitely the best! Shes 30 mins away from me, but the drive is well worth it!

Ap
Review №12

Bebe and Tye are both amazing. I always get A+ service, great conversation, quality nails that last long and unbeatable prices. I highly recommend this salon.Tye does amazing work and has a knack and passion for nail art! I also love that Bebe is a jack of all trades and does almost everything from A to Z ..eyelash extensions, facials, massages, nails, really good pedicures, Brazilian, you name it!

St
Review №13

Been a customer here for years, and i am always happy when I leave. They are very affordable and always do a good job and my nails last for up till 4 weeks

Tr
Review №14

Ive been coming here for awhile now and I am never disappointed. My nails are always a good price, they last 3 to 4 weeks at a time and I have great conversations with them. It is always a relaxing and nice break in my regular routine to come to this salon and get quality nails and be around fun people.

Ac
Review №15

Took my girlfriend here and she loved it

Be
Review №16

I don’t write online reviews on a daily basis. But when I do, it’s when something sticks out to me.Omg this might be my regular nail salon now.I actually found her on groupon, but you guys should just call her and make an appointment instead of purchasing the groupon because she benefits more if you pay her directly! She’ll still give you the same price :)Anyways, Bebe is such an awesome Vietnamese mama to talk to while you’re getting your service done. She honestly makes me laugh and brightens my day with how hilarious she is!Not to mention, she is amazing at her work.Awesome prices too ☺️Advice: you can’t expect walk-ins to be successful, so always make your appointments because she’s booked up most of the time!

Hu
Review №17

Excellent service with Bebe and good price

Is
Review №18

Alice did a really good job on my nails. Its under new ownership I think, the owner was sort of rude though. Not sure if Ill go back

Ol
Review №19

This place is amazing !! Ty is so talented, my nails have grown so much since he started doing them. He keep my cuticles nice and healthy and I am very pleased every time I come in. There is no doubt that this is the best place to come and get your nails done. The price is amazing for the work that is being done and the customer service is even better. I can’t tell you how much my nail health has improved since coming here. If you are going anywhere else that’s a shame !!

Bi
Review №20

The whole experience was wonderful . I immediately felt relaxed and comfortable. Ty did an awesome job on my nils. He listened to me and asked me if it was what I wanted. Everyone was great and I will definitely be spreading the word . I’m going back every time and the price is very affordable. He knew exactly what shape and helped me pick out a beautiful pink.

ly
Review №21

This is the most detailed and thorough nail salon I’ve been too. And the people here are not rude, they are blunt and honest. Will definitely be going back and bringing my friends/family. Ty did my nails and I have never had someone pay such attention to detail!

Ci
Review №22

Ty is the best manicurist I have ever visited! He is super detail oriented and a great conversationalist! I showed up 15 min earlier than my scheduled appointment and they tended to me right away! The staff is lovely! You will be 100% satisfied with their services!

Li
Review №23

Bebe is amazing but her husband is unprofessional and has shown extreme aggression towards clients. Not a place you are able to relax to get your nails done.

St
Review №24

Bebe did amazing on my eyelash extensions! I will be going back for fills. She’s genuine and very funny. I drive about an hour to get to her shop but it’s worth it! Highly recommended!

Gl
Review №25

I’m really happy with Aqua Lily salon... Bebe is such a wonderful lady who always takes a great care of me.. I’m repeating customer they always do a good job and a good deal... I’m gladly recommend this place....

Mi
Review №26

Bebe did a great job on my nails. Great conversations and super friendly. I highly recommend this place. The prices are also great. Will definitely go back.

Em
Review №27

I get my lashes done here and Orchid is AMAZING!!! I highly recommend to check this place out! I have also had amazing manicures and pedicures! They have so many colors to choose from for the dip/next gen nails and they do a beautiful job!

Ed
Review №28

THEY ARE THE BEST!!!! I love them so much. They are so friendly and helpful!! They offer drinks and everything, They make your nails look so good!! And shoutout to Tye, he is REALLY REALLY good!!!!! They are great, I recommend going to them !!!😝😝👍👍👍👍👍

De
Review №29

My 2nd time there and I am still impressed. Babe and Ty are great. Ty did my daughters nails and Bebe did mine. They look great. Did not chip and lasted 3 weeks. This is my go to place and should be yours. I love this place. Great prices. Wine and soft drinks. I will keep coming back.

Sh
Review №30

Professional, clean, very nice people and great service. I havent gotten a deal this great for a set of nails in a long time. Very beautiful work. I will be coming back.

la
Review №31

I love this place. I go here all the time to get my nails done and pedicures. Only people I trust doing my eye brows too! The new owner Alice is super sweet and Wendy is fun and sweet. I don’t trust going anywhere else. Walkins are welcome now with the new owners and I love that because with my busy schedule I don’t know when I can go!

Ma
Review №32

Great shop and great prices! Bebe is so meticulous and makes sure you are happy with her work. I will definitely be returning!

La
Review №33

The establishment is under new management and it is the WORST nail salon I have ever experienced! I wouldnt even bring my dog here to have her nails done! They gouged my toes, didnt wash their tools properly and Im pretty sure they dont even have their certifications! AND if I didnt do the upgrade then they refused to take off my old nail polish!! EVERYONE was SO RUDE!!!! I was bullied, I was treated like an invalid, and I have NEVER been made to feel so awful in my whole life!! They threatened me when I stood up to put on my shoes! Accused me of not paying, which I did, I have the credit card receipt to prove it! It was AWFUL!!! NEVER GO HERE!!

Al
Review №34

Alice and Wendy are so wonderful. They do very good quality work for a fair price and are so friendly. Alice was even willing to buy a special powder for the chrome nails I wanted. Love this place!

Ka
Review №35

It was absolutely the worst service I could find. I called them at least 5 times on the phone at 11:00am and no one answered the phone. Then, when I went into the store as a walk in, the worker or manager or whoever told me if I didn’t have an appointment I should leave and come back later. Other more established chains accept walk ins and the salon wasn’t even busy. There was NO ONE IN THERE. Then I tried calling again to make an appointment and they STILL did not pick up the phone. I wasted an entire $25 on this on Groupon. Do not recommend.

Br
Review №36

I love my beautiful nails 🥰🥰🥰If you are looking for a affordable nail spa you should go to aqua Lily nail spa to get your nails done. If you do go you should ask for Bebe she is the best 👌🏾.

Ka
Review №37

I called ahead as i needed to get my nails done within the next hour and they were able to fit me in! Very nice people. Definitely will be back! I recommend going in and showing them the groupon rather than buying it. They still charge the same as the groupon. Highly recommend!!

Ma
Review №38

Aqua Lily is by far the best Spa to go. We are new here in Plano and we have had a hard time finding a good place. But Bebe is the absolute best! 100% recommended.

Wh
Review №39

Was refused services because the woman on the phone wanted me to give her my credit card info to her over a text message and I told her I was uncomfortable doing that. She wouldn’t take it over the phone call. I told her I was worried about my credit card security by texting it. She did not care and said I could always cancel it if someone stole the information. I finally caved and asked for her to give me her phone # so I could text, she then said no I refuse your service and hung up. Very unprofessional place. I will never come here not recommend it. Lots of other nail places as well that have better customer service.

Re
Review №40

I’ve never been so disrespected by as a customer. I recently called to schedule an appointment and told the owner, Bebe, that I had been there before and would like to bring a friend with me this time to honor the groupon price. Everything seemed okay until she began to ask me when I came exactly about 3 weeks ago and I wasn’t exactly sure the day so she began to accuse me of not being a real customer. I reminded her that she took a picture of me on her phone so she would NOT forget but instead said she was going to book other appointments on top of mine and whoever shows up first will be served first. I continued to tell her that’s not how you treat a returning customer and she proceed to be extremely rude so I canceled. Today (the day the appointment was supposed to be) I got the text below. NEVER give these people service because they don’t deserve to be business owners if this is how they think they can treat them.

Ti
Review №41

I went into location today for nexgen service. The guy there was so focused on his television show that customer service was out the door. No one was there to do my nails He didn’t apologize or anything. Told me to write my name and number down someone will call me.

ma
Review №42

I used a Groupon for a NexGen and was so pleasedIt’s my nails that I took my granddaughter back to get her nails done for homecoming They did Ombre and it looked beautiful. She was extremely pleased. And the price is great too. Love this place

Mo
Review №43

Love my nails....Hey if you are looking for a great nail spa with affordable price & top notch look go see Bebe, she will take good care of you.

DI
Review №44

Wish I could give them less than 1 star.. RUDEST people ever. I called to book an appointment with them and as soon as she found that it was via GROUPON, she started telling me that she didnt have appointments, Finally she got me an appointment and then cancelled on me last minute. I asked to reschedule and she did on a day when I wasnt in town. To which she said in her rudest tone to cancel the booking, Im so furious at her attitude and behavior. WORSE CUSTOMER SERVICE EVER. On top of that I had to call this place at least 20 times to get an appointment just for them to cancel on me..!!! HORRIBLE

My
Review №45

Not what I expected when I first walked in, but walked out with very beautiful neatly shaped nails so I have nothing bad to say there 🤷🏾‍♀️

Th
Review №46

Bebe does a great job with my lashes. Its time consuming, detailed work. Shes an artist who takes pride in her work.

Ch
Review №47

If they would just PICK UP THE PHONE. Called multiple times and no voicemail set up either. Nice place and everyone has said nothing but great things about them, but ANSWER THE PHONE. PLEASE, once just ANSWER YOUR LANDLINE. How else can anyone plan ahead as a walk-in or check the wait time, check for certain technicians’ availability or adjusting an appointment??!??

so
Review №48

Seller would much rather for you to buy directly from them than GROUPON. They make that very clear by making you feel like you are not welcome because you bought a Groupon and they want to make up the money they lost on charging you extra for the bare minimum. As an example if you want to add nail tip is an extra 15 and you are back to 40. They are by appointment only and cancellation is 25. The phone interection is horrible, that is once they answer of course.

Le
Review №49

I came here once before and loved it! Last weekend wasn’t as great. My nails are nothing like what I asked, prices had gone up and the nail tech was stabbing me with her own nail the whole time and was really rough): so conveniently close to work but I don’t think I’ll be back

Ze
Review №50

GROUPON BUYERS BEWARE!! Please heed my advice when I tell you that you are better off going somewhere else. The phone experience is BRUTAL, and I was completely disrespected before I even had the chance to come in for an appointment. I never even had a chance to use my Groupon, and I dont plan on bothering with it. I called to reschedule my appointment, and the first time no one answered the phone, so I waited until I got off work and called again. I spoke with a man who I did not encounter when first making my appointment the prior week, and he was completely disrespectful. I was told that I was going to be charged a cancellation fee of $25, and left it at that. Then I received a follow up call accusing me of fraud, saying that my Groupon was already used and accusing me of receiving services that were never rendered. When I made clear that I never stepped a foot into that business for any services, I was then told that my card didnt go through for the cancellation fee, and that he was going to file a police report on my for giving a fake card number. Unbeknownst to me, a charge came through on the card I provided to them the prior week, so I simply provided a different card for him to use. His attitude, the yelling, and abusive speech were entirely uncalled for as this was a misunderstanding. Then he proceeded to tell me that I better not try to dispute the charge with my bank and that he was going to put a note on the charge. I felt insulted and disrespected, and ladies it is better to go spend a little bit more somewhere else to be treated as you should.

Us
Review №51

I walked into nail salon today and I was asked what am I getting I said Nexgen Nails. Then I was given a phone where a rude lady asked me for my name and phone number .. That made me feel really uncomfortable, you have not given me any service and it was only 1 person being serviced . I will never go back . I wish I could give .Zero stars. And they took my picture without my permission . And it smelled like urine and nail Polish remover .. The Worst

Br
Review №52

Made an appointment for two at 6:45 showed up at 6:30 and they were closed and no one was picking up the phone so thanks

Es
Review №53

They use quality products and my nexgen nails turned out great! Thanks Bebe

Ra
Review №54

Ty did a great job on my nex gen dipping . He is very friendly too. Will go back for sure.

Co
Review №55

They were so rude! Couldn’t do what I ask while I was getting a pedicure.They did absolutely nothing to my toes and still charged me $30. They charge $5 just to take your old polish off. They locked the door and wouldn’t let me leave and threatened to call the cops. It was a poor experience to say the least. Very unprofessional!

Bl
Review №56

The ladies are great! My sister and I came in for pedicures and she wasnt feeling well. They took their time, let her lay down and continued the pedis when she felt better. Thanks for caring and giving an amazing experience for us out of towners.

Au
Review №57

I purchased a Groupon then called to set my appointment. I asked how much extra would it be for French tips since they are usually extra. She stated it would cost me $15 for French powder $10 to soak off previous dip I had on because I didnt get it done there and $10 more to add tips. So after purchasing the $25 Groupon, Im supposed to pay $60 for basic Nexgen powder? Then when I asked her why so much, she hung up in my face!! Like I offended her asking why am I paying more than I would have if I just walked off the street. I immediately contacted Groupon and theyve issued my refund, but I am highly disappointed and wouldnt advise them to do my dogs nails.

ra
Review №58

I usually dont write reviews, good or bad, unless its really good or extremely bad. In this case, it was extremely bad!! Just horrible! I wish I had read the reviews before I went. My daughter had a groupon for $20 for the nexgen set, I did not. The Asian lady said that was fine because they would rather us pay them instead of Groupon. She also said we could come the same day. Well, the white guy, Im guessing is her husband or boyfriend, told us he usually doesnt accept same day appointments, but he made an exception because they were slow. Let me tell you, they were super slow. We got there at 2:00 pm and it was almost 6:00 when we got put out! And our nails still werent finished!! This boy became extremely rude when it was time to pay because he didnt want to honor the Groupon rate. He is beyond ignorant, and I really dont understand any of these positive reviews.I mean he started yelling and screaming at another customer who also had a Groupon, then he turned on my daughter and put her out of the salon with her nails unfinished because she defended the other customer. He called us bottom feeding MFers who wanted service but didnt want to pay! He said he would call the cops on us if we didnt leave! I really wished he would have called them so he could go to jail. I have never been treated so horribly in my life! I will never go back to that place, and will tell anyone who will listen to not ever go there! Just ridiculous!! DONT GO THERE!

Al
Review №59

My NextGen nails chipped after 3 days.No response for 5 days after sending pictures. When expressing disappointment and that I would have to give a bad review for no response then all I got was a rude, defensive response from BeBe. No apology, no offer to redo. I went on a business trip and vacation for 2 weeks expecting to have perfect nails. Instead I have 3 growing chipped nails and a 4th cracked today - day 10. Get your nails done at Aqua Lily at your own risk.

Va
Review №60

Mother-daughter team is excellent! Their pride in their work shows. They take the time to get to know you and your preferences. I have been to many different nail salons in the three states Ive lived in and this one is by far, the best! Thank you for a relaxing experience. I love my mani-pedi.

Tr
Review №61

Terrible, insulting, discriminating place. My child went there with her Groupon, with an appointment. When she arrived she was told that her appointment wasn’t for another hour. Four hours later, yes four hours! Her nails look terrible she was not satisfied so she told them she just wanted to pay and leave because she is going to get those nails taken off. They then proceeded to tell her she moved too much. And when she asked them to stop being disrespectful they said you people are disrespectful! “You people”..Mind you she has a medical disability which causes her to twitch on occasion. And she is African American! So was it racial or discriminatory? She has had her nails done every two weeks for years other places and never had this issue. Don’t buy the Groupon! Don’t support such ignorance!

Ch
Review №62

Great service and always love my nailsHave referred friends. Love extended hours.

ch
Review №63

So my experience with her was really bad and the way they are doing fishy things and unprofessional Business, I will totally say Don’t go.She first kept asking for credit card and when I told her tht I will just do walk in then she agreed with it. I went thr and saw open sign light on and walking sign on too and when I went in thr they said 2pm and when I called her she said I have to give card information to make appointment. And when I left the store i texted her that when the lights are on she should take her clients or keep the lights off. But she texted me back that it’s her business she can do whatever she wants. She can turn it off or turn it on. I have Never ever seen anything like that. Please don’t go...

Se
Review №64

Love this really affordable and nice staff. Highly recommended you’ll get the best experience❤️.

L
Review №65

First time there, ok experience. Was referres by long time customer. Tech rush through my nexgen and nicked my cuticles several times, had a lot of peeling for a couple weeks after. Pedicure was lightning fast, not very relaxing after they basically begged and talked me into do it.Nails did not last 2 weeks, one popped off.Second time with Tye, cuticles not nicked, better experience,Nails started to pop off about 1.5 weeks.I may just have bad luck with dips.They also openly complain about other customers which seems slightly unprofessional and makes your consumers uncomfortable.Upside: prices are very affordable. $25 for nexgen. But bring cash, they get very upset about you using a credit card.

Sa
Review №66

Called this place to make sure we needed an appt for the groupon coupon to work asked us to do a refund because they will charge the owner $10 if we used it. Got to the place after letting her know we are not getting a refund after purchase. Had horrible service when we got there lady refuse to reason with her own Groupon ad. Practically yelled at me and my friends about the ad and how much more money we had to pay for additional services and more work she had to do. Like if you are not going to abide by your ad then why even have it on the site. Horrible horrible service do not recommend.

Di
Review №67

I love this place! The lady at here is pretty straightforward, she’ll tell you what you need and what you don’t.She is patient and explained every detail with me.compare to other place, the price at here is super cheap.You don’t have to purchase this on groupon,they can match the price for you!!!no point to waste time on groupon pending.

Jo
Review №68

TERRIBLE SERVICE!!! RUDE MAN ANSWERED PHONE!!! I purchased a Groupon but quickly cancelled it after the phone experience!! 😫

Cr
Review №69

Really cool place to go. They do an awesome job.

Ra
Review №70

Its a very clean and friendly environment. Bethannie is an awesome nail tech!!! I recommend this place to everyone if I could give it 10 stars I would.

ma
Review №71

I called the day before to schedule an appointment with Tye and I talked to the lady and we told her I wanted nexgen ombre nails. She took my name and phone number and confirmed the appointment time and name. We show up the next day and we told them we had an appointment and it was not on their schedule. They said that he didnt work on Mondays and Tuesdays. Horrible customer service. Never going to go their again!

Ma
Review №72

My experience was worst I did my lashes done by Bebe and all are gone in 3 days and she is really rude and she doesnt have manner how to talk with the customer she is extremely rude.... I am highly disappointed unprofessional, I will totally say Don’t go.

Ja
Review №73

They did an AMAZING job!! Great price and everyone there was SUPER friendly!!

Ed
Review №74

This place is horrible! Please dont fall for the Groupon scam because they will not honor it.

ma
Review №75

For a first time experience, I can really say bebe did an amazing job on the eyelash extensions, affordable price and a great job! My eyelashes lasted for literally 3 weeks, and I am going again to have them refilled.

M
Review №76

Rude, Disgusting, Immature Owner - Worst Spa! I purchased a Groupon today and when called to make an appointment, the owner was so rude and hung up the call.She said Groupon was only for first time customers, however the site did not state that. I have also seen multiple people use the coupon when I go in there, so thought I would buy this time. She said if I was a frequent customer than I should just buy from them and I will always be charged $25, however that has not been my experience. Each time I go I get charged $40 or $30. When mentioned it was ok I could just use this one as it was the same price as I had already purchased Groupon...she disconnected the call. When I called her back & asked her why she disconnected the call, she stated I didnt. I said You hung up and I am not sure why when I am trying to make an appointment. She then said I did hang up, because I did not want to talk to you and hung up again. As I called the third time, she answered yelling like a monster HHHHHHHEEEEEELLLLLLOOOOO BYYYYYYEEEEE BYYYYYYEEEEEE.Worst place when it comes to customer service!! That is the most immature and rudest thing you can do & especially to a frequent customer. Way to go owner....you just lost business for your staff (who works so hard in there) and took money out of your own pocket!! I will make sure to tell everyone how horrible your business is, including the BBB.

Ro
Review №77

First time to this nail salon and I will definitely be back. Gentle, clean and relaxing

De
Review №78

I scheduled an appointment over the phone with Bebe/Meme? Not sure of the name. When I showed up for my “appointment,” I was told it was never put on the books and that I would be behind 4 other people. So I left and went somewhere else. Would give 0 stars if I could.

Sa
Review №79

Out of towner who needed nails done. Chose this place based on other reviews. Customer service horrible. Rude comments not only to myself but to others that walked in for service. Watched them get rude and customers walked out. And forget paying with card. Asked for cash payment.

Ja
Review №80

One week and my NexGen nails are already cracking. Also had an issue as they didnt want to use my groupon. Not happy after paying $70+.

An
Review №81

Reporting this place to the Attorney Generals office for using derogatory comments based on National Origin. They should be forced out of business.

KE
Review №82

Rude staff. Had an appointment scheduled but still had to wait over 45 minutes to be told they would not honor my Groupon.

Pa
Review №83

Very affordable my wife come here often

er
Review №84

I drove all the way over here one day around one and they were closed

A.
Review №85

Linda took her time and did a wonderful job!!

Ja
Review №86

Love this place, great prices and people are awesome

Ma
Review №87

Group on does not work, hard to reason with, poor service.

Mi
Review №88

Worst place ever bad service ever

La
Review №89

Best service ever

Ju
Review №90

Great pedicure.

Le
Review №91

😤 Never again

Information
52 Photos
91 Comments
3.3 Rating
  • Address:6905 Coit Rd Suite #103, Plano, TX 75024, United States
  • Phone:+1 972-208-8579
Categories
  • Nail salon
Working hours
  • Monday:11am–7pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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