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IntelliDent Paintless Dent Repair
1000 Jupiter Rd #200, Plano, TX 75074, United States
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IntelliDent Paintless Dent Repair

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Ja
Review №1

I had major hail damage fixed over a year ago by Intellident.Great experience from start to finish. Earlier this week I noticed I had picked up a small ding on my hood. I called at 12:30pm today (Saturday) thinking nobody would answer or be there. Tyler answered the phone. He remember me when he saw my name come across his phone. I told him I had a small ding on my hood. He told me he wasnt sure if someone was in the shop but he would call me back. He called right back and said if I could get to the shop ASAP, Brian was there and would take care of me. I got there in about 15 minutes and Brian met me there. Only person in the shop. He took care of my ding and I was back home in about 1 hour from the time I left my house, had repair done, and returned home. Didnt have to take care of me that fast and I was prepared to wait until another day, but they took me in. Brian was great and personable and I appreciated the way he spoke of his employer in such a positive way. Nice to hear people speak highly of the company they work for. Highly recommend this team. Its refreshing to find people who care about doing business the right way.

Na
Review №2

Great dent repair shop! Highly recommend. They are a no frills operation with great customer service. Regional sales manager, Tyler is great to work with and highly recommend. More importantly, their dent repair work is flawless. They also do a great job of communicating with your insurance company so theres no hassle to you and the rental process is also smooth. Two thumbs up!!!

La
Review №3

I could not be more pleased with the services that I received. Tyler and Greg were extremely professional, genuine, friendly and delivered on every single promise. They dealt with my insurance directly. I honestly did very little, other than making myself available for pickup and drop off. They brought me my rental and delivered my car upon completion of repairs. Communication was also excellent. I will recommend them to everyone I know in need of hail repairs.

Wo
Review №4

If I could give 6 starsm, I would! Had the chance to work with Greg and Hanna, and it was a flawless experience. In a day and age when customer service and reliability are hard to find, they provided THE BEST experience anyone could ask for. I will not go anywhere else for our dent repair needs and will tell everyone I know that needs repairs to use them. Our vehicle came back in fantastic shape and cleaner than when we bought it. Thanks IntelliDent for keeping customer service alive and well.

Pr
Review №5

Possibly the smoothest transaction I have ever had. Right from the first visit to pick up the car to dropping it off after job, the entire transaction was seamless. Quality of work is commendable. Special shout out to Daniel for being very prompt in all his communication. Highly recommended!

Ma
Review №6

IntelliDent did everything they said they would and did it well. They handled the insurance, provided a rental car, and picked up my car and brought it back to me when it was done. They did an excellent job and were easy to communicate with during the process. I would definitely recommend them! I worked with Tyler and he was great!

Mi
Review №7

I live in downtown Fort Worth. They are located almost an hour away. I chose them because they could get the hail damaged fixed the quickest on my Grand Cherokee. I didn’t even have to drive to them-they came to me!!! They would have delivered my Jeep back home-but I was impatient and constantly texting Tyler throughout the process-so I got to see the facility-and it was impeccable!Thank you for getting it done so quickly! Great work! Couldn’t be more happy!

To
Review №8

Just got my car back today from hail repair. I couldnt possibly be happier, car is as flawless as it was before the storm. Really impressive quality or work. Like it never happened.These guys are also top notch making the process as easy as possible for the customer.I would give 6 stars if possible.

Br
Review №9

Tyler was awesome and super professional when he worked on my vehicle after extensive hail damage. My car looks brand new! It barely took a week for repairs and I was back on the go. He even did my boyfriends car as well. 10/10 recommend.

Ja
Review №10

A rock dented the hood of my truck while on a road trip. I was concerned, because it looked as though the rock creased the hood in addition to the dent (aluminum hood) and wasnt sure if PDR would fix the issue. The guys at IntelliDent were professional and straight forward with the repair expectation. At the end of the day the repair looks great - better than expected. The dent is completely removed. I wouldnt hesitate to call on them again if needed.

Au
Review №11

I recently had some hail damage on my brand new truck. Hannah got everything taken care of for me- filed my claim and gave me a free rental truck while mine was in the shop. She even waived my deductible. My truck was picked up the day after we spoke and was returned to me in much less time than I expected. I would highly recommend using them and will definitely use them again if I ever come into more hail damage!

re
Review №12

I have a 2020 Silverado and got hit by a hailstorm pretty bad. This people offer me rental car, no worries about dealing with insurance (they did), no deductible and fast but overall an excellent job. My truck looks like the firt day, they cleaned it inside and out. And still trying to find out where the dents were. Definitely recommend them and hopefully don’t need to come back but I will if necessary.

Ka
Review №13

My car looks better than when I bought it! It was very quick, about a week and some change.The best part is the customer service. I worked with Tyler and Greg, they were super nice and truthful. I will definitely be using them here on out!!!!!!!!

Cr
Review №14

The whole process was as easy as they said it would be. They handled a lot of the communication with my insurance company allowing me to focus on family and work while keeping me updated on the status of the repairs. Everything was completed promptly and the entire shop was very professional.

Br
Review №15

I’ve had 3 hail damage repairs with this company! Outstanding in every level! I can’t express enough how professional, high quality of work, and what great communication they have. Definitely recommend this company.

Me
Review №16

Go to them for all of your dent problems!My husband and I separately met Tyler in our apartment complex while he was dropping off someone elses car. He talked to each of us about my car and IntelliDents services. Everyone I interacted with was so polite and seemed genuinely friendly.They will treat you and your car with respect and do a great job! No more hail damage!

J
Review №17

Mike and Greg were awesome to work with! Met me while I was out of the house to switch vehicles,and the rental was a great replacement for the time being. Our truck looks like new! They returned it back in pristine condition and I couldn’t be happier with the results! Effortless on our part!😁😁😁

Am
Review №18

I recently had hail damage on my Jeep Grand Cherokee and Hannah was so helpful! Not only did they waive my deductible, they gave me a free rental car that was delivered to my house and then had my car back faster than I expected. The whole process was super easy Couldnt recommend Hannah enough!

Ch
Review №19

Tyler with IntelliDent was amazing to work with. Walked us through the entire process plus got our car back in time for Spring Break. They do amazing work, keep you informed of progress and return your car clean & detailed. Will recommend them again and again. Thanks so much Tyler!

Ja
Review №20

Best to work with. So professional and friendly. My vehicle was like new. Love all. I felt like family.

Le
Review №21

Tyler and the team at IntelliDent recently repaired our Ram truck after it was pummeled by a hailstorm. We were incredibly impressed by their professionalism, courteousness and workmanship. We won’t hesitate to call Tyler whenever the need arises again.

Ke
Review №22

They did a great job on my car I had a lot of dents from this last hail storm these guys came and got my car fixed it and brought my car back looking perfect I recommend them

J.
Review №23

They were amazing to work with and did an amazing job on my vehicle!! Tyler and the entire staff were so professional and helpful!!

Fa
Review №24

Mike and his team were extremely professional and were excellent at communicating with me throughout the process. They handled everything with the insurance and made that aspect seamless as well. The work on my vehicle took longer than expected but I am extremely happy with the results. I would highly recommend this body shop for their PDR work.

Br
Review №25

Staff was amazing! Everything was done in a timely manner, would definitely recommend them. Amazing work. Very professional

Na
Review №26

Ive never dealt with hail damage repair in my 30 years of driving and I was shocked how easy of a process IntelliDent made this from the first minutes of talking to them. They stay true their word about handling everything, including the rental which my insurance doesnt cover. These are the type people that other businesses should model themselves after, folks with integrity! Thank you to all the staff and the ones behind the scenes too! If this happens again, Ill be back for sure.

Br
Review №27

Intellident was great from beginning to end. Mike came out to look at my hail damage and on the same day my car was taken to their shop. I had a rental car the same day too. They took care of my claim and kept me up to date on the process. My car looks great and I am really happy with the results!

ed
Review №28

After the recent hail storm, Mike Brown came around discussing how his business works. Best decision I made to take my vehicle to IntelliDent Paintless Dent Repair. They are professional, do great work, and the vehicle looks great. I would definitely take my vehicle back to them in the event of another hail storm.

Mi
Review №29

Thank you Mike & Greg. Amazing customer service and my truck came back looking brand new

Gr
Review №30

Mike was great from the get go. Very professional and he helped coordinate everything so we had nothing to worry about. Greg was great working with my wife by securing her a 2nd rental vehicle without any questions. Most importantly, our cars look like new!! I highly recommend intellident to anyone!

We
Review №31

Have used the pros at the Plano location 2x in the last several years, and am extremely pleased with their service. The staff is friendly and punctual. The work is done on time, and meets my expectations, and I am extremely picky. Highly recommend!

ky
Review №32

Let me share this!! I had 2 cars hit bad by hail. I waited 2 yrs to have it repaired. I worked with Shawn, to get them fixed to perfection. Not disappointed W the skill and craft these guys perform.Had an issue w a new vehicle and found Shawn no longer works here..Found the actual owner of the business, explained what was going on, and all he said was give me the keys!! I was kinda like, I dont have the time, and really, any money to fix the fairly major dent. And it wasnt my issue w the dent at all. My lawn care guy fd it up!!!Mike. Who owns the business kinda laughed about it, and explained the situation to a detail.Mike is a stand up, straight up pro in this industry. No argument, professional, knows his stuff, and does listen, if theres an issue!!! I have referred others to this business and will continue to do so. He has a referral program, and hell honor this if that person mentions that. I dont tell people that, I want them to find it out from word of mouth. Thats the best way to give them the credit for there experience!!Mike!!!! If your reading this, I appreciate Everything you did to calm the wife down!!! LolzThis guy knows exactly what hes doing.Thanks Mike, I owe you something!!!!!!!!!!!!!

Aa
Review №33

Unfortunately my car got hail damage again in the storm last month. After calling countless places, I came across Intellident and I am so HAPPY I did. From the first initial call, to the vehicle inspection, repair/insurance process, and lastly to my vehicle being dropped off was a 5 star experience. They kept me updated throughout the entire process even when my insurance was being very slow. They even made sure the rental car I got was to my liking. I can’t explain how blessed I was to come into contact with this amazing company and I will continue to do business with them and refer any and everyone I know! Thanks again gentleman for your customer service and everything you did for my baby!

Ro
Review №34

Ask for Greg Jackson. Everything he says is trustworthy!

Mo
Review №35

My experience with Intellident is something to complement about and to share to all who are unsure and seeking reviews to convince themselves, I was here too and I am GLAD that i went through with them Trusting on all my hail damages to be fixed from them.First of, Tyler was really co operative and did everything from me, He even gave other advices and explained the process, and made sure i was fully satisfied.They gave me Free RENTALS and the best part was that i didnt have to pay DEDUCTIBLES. The Quality of the repairs was top notch, nothing i had to worry about as they are handled by professionals.I had alot of dents, now its all gone and it looks Brand new and shiny!They even did it within a week before the time frame they gave me.They work you with no Hassle, and i would definitely recommend to anyone. As i now know, where to go if i get unlucky with hail again.

Ja
Review №36

Greg and Daniel were fantastic. Really walked the talk with how good they were and would recommend 100%

An
Review №37

Intellident has performed PDR on two of my vehicles now. Tyler, Greg and the repair team are fantastic to deal with. Repairs on one car were minor and paid out of pocket, while the second was a claim through insurance. In both cases, the process was painless. They went above and beyond in terms of taking care of vehicle pickup, drop-off, loaner service, and even detailed (interior and exterior) my car before returning it to me. I am not easily impressed, but these guys are first class in terms of service, professionalism and quality of repair. Skip the urge to have your vehicle repaired at the closest shop; if at all possible I would recommend using Intellident for your PDR needs.

Ro
Review №38

Mike, you are the best in the Dallas-Fort Worth area in highest quality paintless dent repair! You delivered what you promise and the Toyota Highlander looks perfect!!! I want to thank you for taking care of my vehicle.Ron Cannaday

Ti
Review №39

Tyler at IntelliDent was great, got my car back and it looked awesome!

Ta
Review №40

Tyler was great! If I could give them six stars I would.

Sc
Review №41

I dont normally take the time for reviews, but had to mention how awesome of an experience this was getting both my cars fixed from hail damage. Tyler and Greg were very knowledgeable about their business. They picked my cars up from my home, repaired them both in a very short time and returned them to my driveway. The work was perfect. All dents were gone (even repaired a crack in one of the windshields not caused from hail). They will also handle speaking directly with your insurance company if you prefer. Great job, Great guys and Great results. You owe it to yourself to get a quote from these guys. Thanks again IntelliDent.

Re
Review №42

I suggest that you talk to your insurance before you make a decision on repairs. Took them 2 weeks to get my car back and my rental was not similar to my car at all. Insurance said that there was 9k of damage done to the car and when I got my car back they did not replace any parts and just took out the dents. Even after spending 2 weeks fixing my car there still was a dent and the paint job was shotty. When I contacted them about fixing my problems, they did not show as much passion as when they first approached me.

Ha
Review №43

Great experience with the repair and customer service!

Mr
Review №44

The whole process was so simple, my suv came back like a brand new vehicle . The team was very professional through out the entire ordeal !

Sa
Review №45

Very nice to have met these professional men. Communication was a plus from the time i met them outside in front of my house until they brought back my car. Anytime I had a question they were quick to respond. Thank you

Ra
Review №46

I was very impress with the job intellident performed on my 2018 Honda accord. Bringing it back to its like New after being dinged. Tyler keeps you informed every step of the way. Thumbs up up up

Ke
Review №47

I have had the pleasure of dealing with Intellident for hail damage 2 times in the matter of 6 months. It is nice to deal with a company that truely seems to care about you and your property.Chris is a true professional and awesome to deal with. He meets up with you promptly and meticulously inspects your car for every bit of damage. He works very hard to get your car in and taken care of quickly and goes out if his way to keep you informed during the entire process.Greg to is a complete professional that cares about your vehicle more than you do. He pays attention to every detail and makes sure to get your car to and from the shop safely, all while making sure you get your paperwork in hand.I felt very well taken care of and I will never go to another shop again!Thanks for everything!!Kenny O.

Da
Review №48

They are top notch in service. Picked my F250 up at my house and delivered the loaner. When repairs were done they delivered my truck and picked up the loaner. Bryan took the time to go over the repairs at delivery to make sure all was completed as expected.

ge
Review №49

Chris was very professional. they came to my house picked up my vehicle and left me a loaner. When the vehicle was ready they dropped it off and was surprised that they were able to get rid of all the dents from the hail damage. Im very satisfied

Li
Review №50

Tyler definitely came through with everything we were promised, he is very professional. Tyler and Intellident definitely get a five stars from us. We paid zero out of pocket and they handled all issues with the insurance as discussed. We definitely recommend Intellident to our family and friends and anyone in need of assistance.

Er
Review №51

Phillip Elliott did a fantastic job. He is very knowledgeable and professional. He has amazing skills. He repaired my car like new. His work is priceless. I wouldnt recommend taking your car anywhere but here for paintless dent repair!!! Ask for Phillip Elliott.

Om
Review №52

A hail storm came through my area in March 2019 and put some dents in my car. I didnt know that my car had hail damages till Brian came out and let me know how to see the damage on the car and how IntelliDent can help! Brian was brilliant explaining it and he earned my trust in just first meeting. It was a painless experience beyond my imagination. Brian provided me with a rental ON THE SPOT! IntelliDent handled the insurance claim, and I got my car back in less than a week. They fixed literally every dent in the car, washed it and cleaned it from inside. They really have an excellent customer service expertise, in my opinion and I am overwhelmingly pleased. Greg delivered my car back to me and took the rental without me having to worry about driving anywhere. I absolutely recommend these guys for handling any dent repairs you might need. Brian, you are awesome!!

Me
Review №53

Excellent customer service! I am completely satisfied that I chose these guys to repair my vehicle. Excellent communication with Chris & Greg while my vehicle was being worked on & they made the whole process so simple. Thank you for your extraordinary service.

Ch
Review №54

Tyler was awesome!!!! He explained how the processed worked and kept my husband and I updated Every step of the way. TYLER and his team goes above and beyond to make sure there clients are happy and satisfied! Once we got our cars back we was very pleased with the body work! So if there is ever another hail storm we know where we will go!

Br
Review №55

Im going to start out by saying Chris was too notch in keeping in contact with me from beginning to end. I had my truck and sent two other cars to Chris, my truck came back looking great, no issues with the work done only issue I had was that it left with 1/2 tank and came back on empty . My sisters car came back looking great, no issues with her car. My moms can came back the first time and there was paint chipped off in multiple spots where window trim had been replaced, a few places around the windshield that had been scratched and scuffed, ink marks from a pen in the drivers seat, interior panels not put back properly, and the inside dash area was left a mess from the windshield being replaced, we brought these things up to Chris and he said they fix it, but they would need the van back, so all in all the van was there for almost 3 weeks, but it did get the scratches and paint chips fixed as promised. and my truck and my sisters car almost two weeks, which was about twice as long as were originally told. At the end of the day our cars were fixed and look great, the quality of work was great, communication was great, but quality control could use some improvement, my moms van should have never came back the first time like that, even though they did fix the issues and even touched up some other spots that they didnt have to. I appreciate them taking responsibility for the damages and fixing them, but it was still a bit of a headache having to deal with the situation. Thats about as honest as I can be with a review, Chris and his team do good work, and made good on their word to fix the damages to the van but due to the few little issues with the van, and my truck coming back on empty as well as the not making good on the referrals that were sent to them I would have a hard time letting them do any work for me or recommending them for work in the future. Im a bit old school in the sense that I believe a man or a business is only as good as their word, and they made good on most of what was promised but fell short on a few things.

le
Review №56

Working with Tyler and the staff at IntelliDent was my best car repair experience EVER! They were professional, fast, and customer service oriented. I thought it would take at least 2 weeks to get my car back. I think everything was completed in less than a week. They picked my car up at work and dropped it off at my home. The work was great!! I would definitely use IntelliDent in the future, if the need arises. Thank you

C
Review №57

Intellident Plano came to the rescue! They dropped off loaner cars that were clean for me and my wife. TYLER Gartin really went above and beyond! Me and my wife were so impressed that there was no sign of hail damage and how they cleaned and detailed her car like it was off the show room floor. I highly recommend. Made the whole process a walk in the park. Great service. Kept me updated and were fast.

dh
Review №58

They did an awesome job with my car. The car had dents all over from a recent hail and they fixed it all within two days. The panels look perfect. Their attention to detail and workmanship is phenomenal. Tyler assisted me with the repairs. He was friendly, honest and very knowledgeable. I would definitely recommend this place for bodywork.

Te
Review №59

Tyler and Greg took care of me from start to finish i didnt have to do anything my truck looked better did before the hail storm. When greg brought my truck back i could see my bright red truck shining across the parking lot. The work was top notch and Tyler and Greg were both professional couldnt have gone any better.

Em
Review №60

A hater used their door to make a huge vertical door ding on my Mercedes. It is a piano black color so the door ding was very noticeable. I was so stressed and not sure of how to fix my car. After some research, I heard about IntelliDent Auto Dent removal and saw their high rating on Google. I booked an appointment with them and took my car in.In less than an hour my car was back to normal. You would not even know there was a huge door ding there. It was smooth with no high or low points like it just came from the factory.I would absolutely recommend taking your car there, even if its a luxury/ high end car. Their technicians have 10+ years of experience and will definitely take care of you like how Patrick and Bryan took care of me.

Da
Review №61

I just wanted to say how impressed I was with the excellent service and the company’s professionalism. Also. The truck looks better than it did before the hail damage. So thank you Chris for being so accommodating especially since I live in McKinney.

Jo
Review №62

A hail storm came through our area and put some dents in my car. I didnt know I could do anything about it till Brian came out and let us know that IntelliDent could help us! It was as painless as possible for us. He provided us with a rental ON THE SPOT! They handled the insurance claim, and we had the car back in less than a week. They fixed literally every dent in the car, washed it, waxed it, and even detailed the inside. They went above and beyond the call of duty, in my opinion and I am beyond pleased with the results. Greg delivered my car back to me and took the rental without me having to worry about driving anywhere. Their service was amazing, and I highly recommend these guys for handling any dent repairs you might need.

Ch
Review №63

Geat business from IntelliDent!IntelliDent made this whole process so easy. They line up the rental car and drive to your location to pick your car up. They have a proper appraisal with the adjuster and walk you through everything.Zero out of pocket expenses! They pay the deductible and do amazing work. My car looked better than when I left it with them, it was cleaned and detailed when they brought it back. Tyler was a great help and I appreciate all he did. Would absolutely recommend to anyone!

Jo
Review №64

As a person working within the industry. Let me say the Intellident team sets the bar! They made sure the insurance paid what was owed. Helped me with vechiel transportation. When I got my car back it was clean. The folks with Intellident have 100% of my confidence in what they do! 10 out of 10!

As
Review №65

I just picked up my car. It looks fabulous no signs of the recent hail storm! Better than when I bought it. Tyler and the staff were so professional and kept me informed anytime I had a question. Would definitely used them again.

Br
Review №66

Shawn at IntelliDent made my nightmare from HAIL feel like a walk in the park. His customer service was unmatched by any other company Ive ever worked with. Shawn made this process as painless as possible which is something to be said when dealing with insurance & rental car companies. If I could give more than 5 stars I would!!

Ci
Review №67

Tyler was great! He helped me handle my car insurance to insure a smooth process. I was provided a rental car from this company while my car was getting work done from some hail damage. Within a week I got my car back, freshly washed, cleaned, and dent free! I am a full-time student who works part-time and IntelliDent accommodated me and provide excellent customer service. Would highly recommend this company. They also took care of my $500 deductible. What more could you ask for?

Ca
Review №68

Excellent Five Star Service! I cannot say enough about IntelliDent and Gino and how the entire process for fixing my car was so amazing. I never even left my office - Gino picked up my car at work and delivered it back to me after the repair. My car looks like new! They handled all the paperwork with my insurance company and everything - the only thing I did was dial the number to IntelliDent! Its that easy! Gino is THE BEST! Thanks IntelliDent for a FIVE STAR job on my car!

Ju
Review №69

Tyler and the guys did an outstanding job! The car looks great! Everyone in the shop was very helpful and friendly. After needing a supplemental payment from my insurance company, Tyler worked with them to get this approved and get the work completed on my tight schedule. We are moving and needing to sell this car. Tyler even offered to pick up the car from my garage if this wasnt resolved with the insurance company before I had to leave town! Luckily, Tyler made it happen so it was a huge weight off my shoulders! I would highly recommend this shop.

Ga
Review №70

Chris took exceptional care of us, providing a detailed explanation of the process, valet service, impeccable work, and the best customer experience imaginable. He dealt completely with our insurance company and delivered my vehicle detailed and waxed. I couldn’t recommend IntelliDent enough. Dealing with hail damage is bad enough. Let Chris take away the stress!

Ti
Review №71

Amazing the entire step of the way, easy-peasy. I found IntelliDent through a Google search & submitted an email inquiry online. Greg reached out immediately & my vehicle was literally picked up from my job a couple of hours later, & I was left an awesome rental. They dealt with my insurance company directly & stayed in contact with me for the duration. This repair job was entirely painless & I must say that is a first in my experiences. Additionally my vehicle looks Fantastic, near to new! Im a satisfied customer & highly recommend!

Me
Review №72

I am so grateful for IntelliDent and Mr. Tyler. I went through 6 shops for my hail dent repair and all estimates were too high and, therefore, the insurance company wanted to totaled my car based on those estimates. I was very upset because my car is in great condition to be totaled.OI decided to try one last time and saw IntelliDent on the web. I was greeted by Mr. Tyler and after explaining my situation, he reassured me my my car would be fixed without having the insurance company total my car. Well, he kept his word. He worked it out with the insurance company and IntelliDent fixed my car. When I picked it up, I was ecstatic to see my car which looked brand new and very clean inside/out!!!!Again, I am very grateful for Mr. Tyler. He was not only professional but also trustworthy. I will surely take my car there again, should I have dent damages. Without a doubt, I recommend IntelliDent to everyone!

El
Review №73

My experience with Intellident was EXTREMELY AMAZING!! Greg picked up AND delivered my car to me. He was very professional, kept me informed and delivered what he promised. The repairs were done and my car looks great!!! I would highly recommend this company if you have any hail damage.

su
Review №74

A hail storm came through my area in March 2019 and put some dents in my car. I came to know Tyler from IntelliDent through my friends in my apartments. Tyler was good person and earned my trust in my first meeting. IntelliDent handled the insurance claim, and I got my car back in less than a week. They fixed every dent on the car, washed it and cleaned it from inside. I am happy to recommend these guys for handling any dent repairs you might need. Tyler thanks a lot for everything and you are awesome!!

Ch
Review №75

We got whacked in the October storms that dumped tons of hail on us- my 2019 Silverado High Country wound up with over 8k dollars in hail damage, and their team restored it back to brand new - even the aluminum hood and the harder to repair pillars and roof section above the doors. Super satisfied. Savings Tyler’s contact info- always quick to respond, even with me getting impatient waiting for State Farm Adjusters and back ordered parts because of the “temper tantrum GM factory strike.” They brought me a rental and exchanged vehicles before and after repairs at my work in west Fort Worth. Can’t get any easier.

Ka
Review №76

My car was hit with a hail storm in June 2019 and as luck would have it, Chris came knocking on my door. Chris was very professional and walked me through the entire process. He provided me with a rental vehicle, which he delivered right to my work and then swapped it with my damaged vehicle. Chris kept me updated throughout the entire process. I loved that Chris dealt with the insurance process for me because of how difficult that can be sometimes. I will definitely be referring my friends to Intellident.

CM
Review №77

These guys are great. Ive used them in Kansas City. They are honest and friendly. The Manager is a good person and went the extra steps to help me out. Id recommend to anybody and everybody!

Be
Review №78

We worked with Tyler to get the repairs on my vehicle done. He was knowledgeable, informative and prompt. He took care of everything he said he would and my car came out beautiful! Very satisfied with the work and even more impressed with the customer service. Thank you, Tyler!

Al
Review №79

Tyler and the Intellident crew did an amazing job in repairing my hail damage! They were very professional and knowledgeable and did exactly what they said they were going to do. They even waived my deductible which was a nice surprise! The entire process only took 2 days and my car looks like new again! I’ll definitely be recommending these guys in the future!

St
Review №80

I just got my new car, and the first week I had it, I got a bad parking lot ding. I got a couple of estimates, but Phillip and Tyler were able to give me a lower price and better repair schedule. When I called Phillip to confirm our previously agreed-to schedule, something came up on his end, so he told me to bring it in the day I called, and he would take care of it, even though he and the other guys would have to stay after hours. He repaired it quicker than previously promised, and it looks great. Even though I wasnt their highest sale that day, they treated me like it was, and I am a happy customer. Hopefully, I wont ever need them, but if I have another bad door ding or have hail damage, IntelliDent is the place I will get it repaired.

Br
Review №81

Great customer service! Went above and beyond my expectations! Car looks great, cant even tell where the hail damage was at. Tyler was very knowledgeable on what needed to be looked at and fixed. They provide a rental car and even came to my work to swap vehicles. I will definitely use them again!

Ke
Review №82

Let me tell you, these guys are just top notch. I cannot say enough words to describe their professionalism and attention to the details. They updated you on every detail and were never left in the dark on what was going on. The final product was much more than expected. Folks need to try these guys out as you will not be disappointed.

Cr
Review №83

Incredible work, Superior customer service. The absolute best experience I have ever had with any automotive shop. I HIGHLY recommend using intellident for all your hail repair needs!

Es
Review №84

Had a great experience here! Tyler was so easy to work with. He kept me up to date on my car and made sure everything went smoothly. And my car looked great when I picked it up. Totally recommend this place - make sure to ask for Tyler!

Sa
Review №85

I worked with Tyler for my Cars minor dent and he fixed all damages. He is honest and takes care of all insurance related matter as well without any trouble to you. I also referred my friends car with sever hail damage and they made car like brand new.

Xq
Review №86

Intellident is probably the best place ever. Super easy to use, they’ll help if you’re filing a claim and they do all the work and you have to do nothing! They work quickly and they’re rental cars are pretty sick cars so it’s overall enjoyable. They did a great job on my corolla after it got pummeled with hail and made it come out looking new! Will recommend everyone to go through them

Du
Review №87

Outstanding service and true professionals.. that is my summary feedback. Heath is so helpful and kept me updated throughout the repair period. He picked and dropped my car from my place and brought the rental with him. He also was very helpful with any changes which I needed with the type of rental can I had. Got my car back today and it looks GOOD AS NEW. Very impressed.

Er
Review №88

I highly recommend this place for any of your paint less dent removal needs. They worked super fast and efficient. Friendly staff and prices accordingly. I will definitely come back here if I ever need those services again.

Pa
Review №89

Brian and staff are the best at making the whole process painless. They are so good that I have used them twice in the last year. My car has 7K miles on it so I was concerned there would be new noises . But no, the car comes back in perfect condition. I have nothing but good things to say about this company.

Sh
Review №90

Shawn took care of our 2016 Pilot and 2017 Optima exactly on time and with excellent results. Highly recommend their service and quality. Both cars were completed in the timeline given, provided us rental car help and even delivered the cars for us! Super easy and my first call next time we have hail damage. Thanks guys!

bh
Review №91

Tyler is so friendly, he offered me valet pickup and drop off. The dent job done was outstanding. I would definitely recommend all of my friends to this place. Tyler is so much work oriented, he followed up with me from the moment I contacted him. My 2014 vehicle just looks like brand new!! Thanks a lot guys

Be
Review №92

Great service! Youll be glad you chose them for your dent repair. They fixed my dents, and made it convenient and quick. Their supplement estimate was spot on, and everything happened almost exactly as they predicted. I worked with Tyler and Greg. At least check them out if you get the chance.

sa
Review №93

Tyler was awesome ! He communicated with me during the entire process. he did What ever he explained and promised to me. He is very friendly. Thanks Tyler, I am glad, you met me in right place in right time that helps my CAR looks great

Ju
Review №94

I was first contacted by Chris who offered their service by knocking on my door. He explained to me how they work and that they offer a rental while the car is being fixed, one of those too good to be true services, Im very sceptical about these types of services because Ive had too many bad experiences. But Chris was always patient with me, answered all my questions, offered to show me their facilities in Plano, I went there and its very clean and organized, that same day Chris went to pick up my car and left the rental at my house. There was always good communication during the whole process and Im very pleased with their service, I definitely recommend it.

av
Review №95

Customer Relation officer Taylor is very responsive and Humble. They do repairs on time and Handles the repairs with Insurance very smoothly. You just need to call them, rest they will take care . Very Punctual on repairs. Great work . I am really impressed with the services.

Ma
Review №96

I dont even know if there is away to explain how SATISFIED I am with this company. My car looks amazing just like new again. They made the process so so easy for me. Honestly they are the best out there and if you want to make your car look like new again go to them. I promise you wont be disappointed. I will recommend my friends and family to them even strangers!!! I guarantee you, you will be satisfied with the end results. Great customer service too.Thank you so much IntelliDent specially big shoutout to Tyler for making it such an easy and pleasant process.

Re
Review №97

Tyler was great! They communicated with me during the entire process. Plus, my car looks awesome.If I ever need anything like this again, I’ll definitely go back!!!!

Mi
Review №98

Had a great experience here with the hail repairs. Our car looks great. I recommend seeing Tyler or Shawn if you decide to come by.

Da
Review №99

7/2015 - I am so impressed with the service I received from IntelliDent in Denver. I had the great pleasure of working with Tyler and he took care of every concern I had since I have very new car. He and the staff took the time to explain and show me how the process works, and I was able to get my car in and repaired very quickly after the hail damage occurred. They assisted me with the car rental process and everything went very smoothly! I would highly recommend this company to anyone! :)

Br
Review №100

Great work that was done very quickly. I was back on the road in no time with my car looking like brand new! They worked directly with my insurance to ensure everything got repaired and was fully covered. Tyler and the team at IntelliDent were very courteous and did an excellent job!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1000 Jupiter Rd #200, Plano, TX 75074, United States
  • Site:http://intellidentpdr.com/
  • Phone:+1 469-620-0652
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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