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Linear Automotive
905 K Ave, Plano, TX 75074, United States
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Linear Automotive

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Mr
Review №1

These guys are great to work with, they give me options to keep price down to a minimum! Rates are very competitive. 1st on my list for bodywork, the car looks immaculate.

Ch
Review №2

Traveling out of state & needed an oil change, which was proving difficult via a dealership in the area. Family recommended Linear who were able to get me in & out the same afternoon that I contacted them. Safe journey home.. thank you Linear Automotive!

St
Review №3

What a great experience...from the first phone call to picking up my 2020 Tundra 16-days after dropping it off after a rear-end collision. Brian Sully Sullivan was my contact (CSR). His great attitude and love for life made me feel like a long-time friend. Unlike many body shops, the staff at Linear are enjoyable to speak with and provide great guidance. Over the past 47 years of driving, I have had a few body shop experiences. This has been the best. It is nice to find a shop that still believes in the Golden Rule.

C.
Review №4

This shop pinstriped my new 2021 Tucson yesterday. I absolutely love the results! I wanted something more on the line of subtle, not super sporty. I had an idea of color in mind. Service Manager, Alan, assisted me through the process. He spent a great deal of time with me, and even placed several tapes on the car for me to view possibilities. He guided me to what was not my original choice.....but he was SO right! I cannot imagine being more pleased with the final product....and Im a very fussy person.Shop does more than body work; transmission, brakes, etc. Given the excellent service and attention to detail I received on my project, I cannot imagine that choosing this group for other work would not be an excellent way to go. You just know these people are really CAR PEOPLE the minute you walk into their shop, which is very clean and comfortable.Highly recommend.

Me
Review №5

My 2012 Toyota Sienna was rear-ended while turning down my street, by a speeding kid in his dads minivan who didnt see my turn signal and brake lights because he was zipping around a sharp bend in the road. The damage was pretty bad. Linear Automotive restored the tailgate perfectly, using OEM parts, and matching the paint to a T. In fact, I wrote an email to Adam, who worked with me:I wanted to get back to you, and let you know how pleased I am with the work your team did on my van. I is beautiful! It is hard to believe it was in an accident. I think it looks better than before! Plus, my eagle-eyed husband, Robert had no complaint whatsoever. That doesnt happen very often.Thats a first, I NEVER write letters of praise! So, they really are special!

Ne
Review №6

I took my vehicle to Linear Automotive for powder coating of my wheels and brake pads and rotors. Adam helped me and was awesome. He was courteous, responsive, and I feel honest. The work was even better. The lady @ the front desk was also very pleasant to work with. I cant remember her name but hope the owner knows how much of an asset that she and Adam is to the company on top of the quality of work. Shout out to the technicians who performs the work. Adam mentioned that they love what they do. I couldnt agree more based on the work performed on my vehicle. I told Adam I will be back for future upgrades due to my overall experience. Thanks Linear Automotive!

Ne
Review №7

The guys at Linear Automotive were a lifesaver for me! Someone hit my parked car and did not leave a note. My insurance company was being extremely difficult. Linear Automotive kept me updated regularly, and fought diligently to get my car fixed up with OEM parts! The final result was a high quality repair. Im grateful for them!! Highly recommended.

St
Review №8

Linear has become my go to for any service on my F150. Recently went for a scheduled oil change and Adam noticed the transmission being a little odd. I had noticed but had blown it off. They were able to diagnose and fix it in addition to the oil change. Thanks Joel, Adam and staff.

La
Review №9

Both of my teenagers vehicles were in need of attention and we brought both here. They took great care of them and kept me updated on the repairs and timelines and the pricing was fair. I definitely recommend these guys and will return with future needs.

Co
Review №10

These guys have take great care of my BMW 550i. First they painted my tires and tinted my windows. The work was a amazing. Next we had them do a muffler delete and added new muffler tips. The car sound and looks AWESOME...Thank you Adam!

To
Review №11

The best body shop you will find, bar none (and I’ve been to many). Recently had someone back into my vehicle, it’s a tri-stage pearl that is REALLY difficult to match and they could not have done a better job. Their work is superior, this is the only place I take my vehicles for paint anymore. There just aren’t place like this around anymore that take the pride in their work like these guys do. Their staff is excellent, Sully is just plain awesome to deal with - treats you like gold and family. I’m super picky but I never worry with Sully taking care of me, he always goes the extra mile and makes sure things are done the proper way. Communication is always excellent and they really take care of you. Go see them!

Ch
Review №12

Linear automotive took excellent care of me, restoring my truck to what it looked like straight off the showroom floor. They are polite, professional, and a pleasure to work with. Your vehicle is in great hands and you won’t be disappointed!

Er
Review №13

I wrecked my BMW 128 this past June when someone turned left into me as I was going through a green light. My entire rear quarter panel and suspension were damaged. I did my due diligence in researching collision repair shops and I decided to choose Linear. Adam was very helpful throughout the entire process. My car was returned to me promptly, but after driving it for only 20 minutes, I realized there were several issues. Unfortunately, as I was driving it back because the back up sensors were not working, all the power in my car died as I was driving, including the blinkers and spedometer. Once I got it back to linear I noticed there was water in the rear tail light as well. Linear put me in another rental and I had my car back in a few days. A few weeks passed and my car failed inspection. I had some extra time to take my wheels off to check the repairs as well and thought it might be a good idea before I took my car back again. I noticed there was a crack in the rotor, the window panel was mounted incorrectly and my brake pad sensors were broken (I had bought the car less than a year prior and the brake pads were brand new). I took it back again, and Linear went above and beyond to make it right. They put new rotors and brake pads on each of the rear wheels. The reason I am goving them a 4 star review is because even though there were problems, they made it right and fixed my car no questions asked. Many mechanics might try to argue or claim that damage existed before the accident, but Linear truly cares about their customers. Adam was always kind, helpful, and caring. The only thing I would like to say is that I would not have minded if my car was in the shop for an extra week if it meant I wouldnt have had to take it back several times. Overall, I understand that mistakes do happen from time to time and I would like to thank the team and Adam for helping me get my car fixed and back on the road.

gf
Review №14

Unfortunately they were unable to provide the service that I needed, however they made a great recommendation on where to go. As helpful as someone can be!

Ge
Review №15

This company was recommended to me from a friend. I was told they are honest, reliable, and professional - THEY ABSOLUTELY ARE! These guys handled my broken down motorcycle with honesty and integrity. They made it super easy on my part by dealing with the insurance for me and were transparent and honest throughout the entire process. I was so impressed with them, I referred my girlfriend to use them for her car issue! Look no further and use Linear Automotive for all of your car/motorcycle needs

Jo
Review №16

Sulley and Cuit Did a great job in helping me with my vehicle damage. Looks like nothing happened! Great quality of work and very attentive staff!

Co
Review №17

I really appreciate how Adam at Linear Automotive took the time to explain to me the best modifications I could make on my car for better performance at the price points needed. Everything about them is professional and customer service oriented. Clean shop, fair prices, very knowledgeable! Very pleasant experience! I love my cars performance so much more!

La
Review №18

The best!!! Took my car to this shop after a fender bender. Sully was great with communicating with me regarding the car insurance and easy to work with. Marcus and the rest of the guys did a great job with the repairs and tint! It’s nice knowing that I finally found a great shop with quality work.

Tw
Review №19

All of the workers were real nice, and helpful! Sully was amazing, he was very detailed, and thero with what was needed to be fixed on my car. Plus he was always providing me with information step by step on a daily basis of what the progress was on my car from both phone, and through email!!!! He’s super professional, and all around kind. I trust him to fix on any of my cars, and would highly recommend his services to anyone else!!

Je
Review №20

My 2019 Toyota Camry needed collision work to the rear bumper and trunk lid. I went first to the dealership because I wanted to keep my car all OEM. I got a bad feeling at the dealership. I did a web search and I liked the reviews for Linear Automotive. Sully gave the car a very good, professional looking over. I was very impressed. Sully showed me what the damage was and the scope of work. Which was not done previously. Sully also told me how the insurance company worked. Im so glad he did, the 2k+ estimate came back from the insurance company at $450. I knew the game, and again Sully reinforced everything to me. The final claim came in a little over 2k, Sully didnt pad the estimate he knows what hes doing, thats experience at work.Linear got the car, repaired the car, cleaned it inside and out and handled everything with the insurance company. Oh by the way, all the parts are genuine Toyota parts.I cant express enough that I would recommend you use Linear Automotive for all your automotive needs. I owned my own auto repair shop for 16 years now Im to old to work any more and Linear treats customers the way people should and need to be treated, with RESPECT and DIGNTY.Thank you to Sully and crew,I will be backJeff Arnold

J.
Review №21

I drive a Camaro. The low slung front end is a prime candidate to get hung on high curbs when head in parking. My bumper stuck on one recently & when trying to get off of it, the front bumper was pulled loose. Dealership said the labor alone to repair it would be approximately $300. Linear was recommended to me and I am so thankful! They were able to reattach the bumper for under $180 total bill and it looks GREAT. And, they only had my vehicle for a few hours, instead of days. Great customer service too.

Pa
Review №22

Problem was solved but it cost same as the dealership.They dont clean up after themselves in your vehicle left dusty footprints and a greasy steering wheel along with dusty seats. 1 day fix turned into 2.

Ph
Review №23

Went to talk to them about lining up the hood on my C6 Corvette. Not only were they super nice and friendly, a guy came out with tools and did some of the lining up right there in parking lot...for no charge. Will be having them align the rest of my panels and do any body work I need from this time forward, customer service is hard to come by now a days and they blew me away.

Ja
Review №24

Man - this place is the definition of top notch service. I had a rim that was cracked on my Yukon and needed to be repaired. This review isnt just about that, although the work was quality and the experience was great... this is more about just how they handle their customers. I had been waiting to get my truck back after getting the rim put back on and I overheard one of the employees talking to a customer. Lets face it, no conversation at a body shop is ever pleasant b/c its usually something you dont want to spend money on but dont have much of a choice. I 100% feel like this place is quality and honesty to the core. Just overhearing the conversation, they (multiple people came to help have that conversation), did not belittle the customer. They matched where he was and were empathetic to the situation. They werent talking thousands of dollars either, it was under $1K.I will 100% bring my truck back here to get the front end worked on even though its way out of the way from my home. Great customer service. Keep it up!!! -- Jason

Se
Review №25

Was recommended this place by European Motorcycles across the street (a great establishment), where Jason was able to take care of a some deep scratches/marks on my motorcycle gas tank. I did not have an appt, and he was able to fit me in. The staff is great, and I was amazed by their professionalism and love for their craft and skills. You have earned a loyal customer! Will recommend my friends and family to use your services! Thank you again!

In
Review №26

Trustworthy. Quality workmanship. Excellent service. Communicating with us throughout the entire process. Was referred to them, for all of the above.... but I have to say that they certainly exceeded my expectations! Great job!

Co
Review №27

Im pretty sure I had my brand new car vandalized less than 2 weeks after I got it. Linear made it look like it never happened. They did great work and theyre great people to work with.

AL
Review №28

I took my BMW to this place for a fog light change and to replace the interior melting passenger handle, Marcus was there. Not only did it take less than an hour for everything to be done (perfectly), I go there to pick it up and he tells me he noticed I had a lamp out (parking lamp) and he took care of it. Free of charge. Without me even mentioning it! The same lamp I went to autozone to get and they wanted to charge me $75 without installation for it. All this for $50!!!! I was stunned. Professional, great price and quick. This will be my place to go for all my future repairs. Thank you Marcus you are wonderful!

vi
Review №29

A1 experience ! They repaired my 2014 Lexus gs f sport. Sully and the crew were awesome and kept me in the loop the entire time. Highly recommended!

Be
Review №30

Looked around for a quality shop with good pricing, but this one outshines any. Extremely thorough on check-ups, mechanic Mike is an expert, he knows his stuff, Adam is a great manager who went through each line item and addressed any concerns I have. Already referred 2 people. Definitely check it out. Oh, and did I mention that their price is also one of the lowest?

Gr
Review №31

Linear handled the repairs to my truck after a collision. Brian Sully Sullivan was a pleasure to work with. He went the extra mile for me and made sure that I got the most from my insurance policy. My truck looks great and I highly recommend Linear Automotive for body work.

Ka
Review №32

This is the third time I have taken my car to Linear over the years. Someone hit my bumper in a parking lot and did not leave a note and Linear did a fantastic job repairing my car once again. I sent an email to Adam late Friday and he responded that evening! Sully and Adam made sure my car was fixed correctly and with genuine Honda parts. Thank you Adam and Sully for always doing a great job on my car!

Ky
Review №33

I’ve taken all my motorcycle parts here to be color matched. Always top notch quality and quick turn around. I always recommend these guys

Te
Review №34

Wow! Wow! They take pride in their work. Thank You for taking care of my car like it was yours.V/RRet Vet

Ja
Review №35

I took my car to this place because of all the great reviews and I’m so glad I did!I got rear ended by someone who had Allstate for their insurance. Adam took care of everything with them. Although it took a long time (about a month) for me to get my car back, my car feels like its brand new still!My car is a 2020 Toyota Corolla so I didn’t even have it for more than a month before it got damaged. They had some issues with finding a bumper and that’s why it took so long to get my car back.I just really appreciate though how my car feels perfectly fine now and that Adam walked me through all the repairs that my car had to go through. At other car shops, they wouldn’t go into much detail what they did to my car. So this gives me more peace of mind!I’ve definitely found my go-to car shop!

Da
Review №36

Fantastic service. Absolutely impressed with the quality of service and transparency practiced here. They are very particular about their customer service here and you can rest assured that you will be doing honest business with very honest people.They kept me updated and did their best to give me accurate quotes and notify me if anything changed. The prices seemed reasonable enough. I had a very challenging schedule and was unable to specify a time for my repairs to be made, but they were very flexible and worked with me. I only had some small parts replaced, yet I was still impressed with their speed of service.I highly recommend Linear Automotive. I will likely do business with them again in the future, as needed.

Br
Review №37

Great BMW Service, great people!!

Jo
Review №38

Customer service is second to none!Insurance company tried not to cover some damaged and the staff at Linear took care of the classroom and made it the easiest classroom Ive ever (not) dealt with.Vehicle hasnt looked this good since it was new!!

Do
Review №39

Great service. Always professional and thourough.

Sa
Review №40

I highly recommend this place.I took a chance to visit Linear Automotive as I read great reviews even though I already got estimates from a few other body shops by friends referral. I really liked that Adam was always readily available and addressed my concerns right away from the beginning. People in the office are very nice and friendly. I could tell they have a honest business and my intuition was right!Adam was so patient and extremely professional, he kept contacting and communicating effectively with the insurance agents. My insurance wasnt the easy one to deal with at all. He also kept updating the status to us. I am so grateful for everything! My car looks great of course. I feel very lucky to find the shop I can trust. I am not going anywhere else!

Da
Review №41

Ive had work done before during the whole hail storm a year or two ago. Just recently took my car back again when I got damaged again on the back right of my car. Im so happy that I took my car here. Linear Automotive definitely fights for you when it comes to the insurance. Sully has always been patient with me even though I probably asked the stupidest stuff (Not a car guy at all). Even now, my insurance is saying I have to return my rental even though my car isnt fixed yet. And Sully is contacting the insurance for me to get that fixed as well. They definitely go above and beyond to take care of their customer. So if you want the whole car fixing experience to be as stress free as possible. Its a no brainer go to Linear Automotive!Thanks again guys for the awesome service! Couldnt be happier.

Sc
Review №42

I am a long-time customer of Linear, and have always been very impressed with the service and with the quality of the work. My most recent experience, however, was maybe my best. My sons car gave a transmission warning, and I brought it in. Sully and his team checked out the car, determined that there was a likely clutch issue, and then researched whether the work would likely be covered by the manufacturers warranty. Then, when they determined that I could get the repair covered by the manufacturer, they advised me to go to a dealer for service - rather than doing the work themselves. Thanks for the honesty, Sully. Youve got a client for life!

Da
Review №43

This company was tremendous! The repair was timely, efficient and flawless. Sully, our contact kept us informed every step of the way. He handled all the paperwork and made sure the process was smooth sailing for us. If there is ever a need for auto body work again, I will not hesitate to return to Linear!

Da
Review №44

Im a first time customer at Linear Automotive in Plano, Texas. Adam and all the people at Linear are great to work with. Everything was repaired perfectly and delivered on time as promised. Linear Automotive is now my go to place for quality auto repair. They have fair pricing and fantastic customer care. I recommend Linear for all you automotive needs.

Ch
Review №45

Compared multiple body shops before going to Linear, they are by far the most professional and honest I found. My pristine 2007 was a victim of a parking lot hit and run so I was very particular about choosing the only shop to ever touch my vehicle--I do all my own maintenance but body repair is outside my skill set. Met with Adam initially and he was very understanding of my concerns and vowed to get it fixed like new. I dropped it off the next day and Sully took over the project and dealt daily with my insurance co to ensure it was fixed right. I was kept up to date daily as parts were being ordered and the repair progressed. I even made an unannounced visit to get my garage door opener a few days after drop-off and they had no problem showing me my vehicle and pointing out the additional damage they found during teardown--was good to see them that comfortable and having nothing to hide. Repair quality and paint are superb, vehicle is 2007 metallic silver, they blended the fender color into the hood and door perfectly--cant see a color difference at any angle and in any light. I highly recommend Linear Automotives Body Shop, they are pro-customer and dedicated to getting your vehicle back to its better than new condition. Thank you to the Linear Team!

Ed
Review №46

They are very sincere and did a great job. They addressed my problem correctly and I was very satisfied. Thank you and keep up your good work!!

Ry
Review №47

These guys are awesome. I’ve been coming here on and off for years for out of warranty work. They are fair, honest and trustworthy.It’s hard to find mechanics you can trust. No matter what you need, they will help.Thank you all the help over the years!EDIT:Two years later and Im still using them. Awesome work, guys! Thanks for getting my truck back up and working!

Br
Review №48

Received the most painless and seamless experience from Sully. He took great care of my car and made the process simple. He worked directly with my insurance company to ensure the right quality parts for my car was utilized in the estimate for coverage. I couldn’t be happier with the service and experience. My car looks brand new again!

A.
Review №49

I absolutely LOVE this place! Every time I bring my Cadillac CTS in for maintenance/repairs, I receive exceptional service from the moment I call to schedule an appointment until I pull off the lot after repairs have been completed. The staff and service technicians (Adam, Mike, etc.) are all extremely friendly, informative, provide timely status updates and do not attempt to trick you into doing unnecessary repairs (hard to find these days). Linear Automotive has consistently lived up to their reputation as a trustworthy auto repair shop. I will continue to highly recommend them to others.

do
Review №50

Wow! Talk about great customer service, they have it! They run their business like it should be. They did a great repair job and their attention to detail was second to none. If that is not enough get this, I emailed them many times and everyone was responded to in a timely manner, with honest accurate answers. I am impressed with everyone I interacted with, from the receptionist to the estimator to the explanations I received from the owner. Please keep it up. Wow again!

Ju
Review №51

Adam is the bomb!!! Takes great care for his clients. Brought my Honda fit in for body work.. got OEM parts approved as replacements so both headlights matched.I would recommend this shop, and have to my agent at Allstate.

Pa
Review №52

Did very well 🙂

To
Review №53

Took my wifes Jeep to have the rims powder coated gloss black and they came out great!!!!! My wife loves how her car looks even more now thanks to the awesome job the guys at Linear Automotive did. Sully was great to work with and will definitely use them for all my future needs.

Ma
Review №54

Linear did the repair work on my Mazda3 after it was rear ended. I was very impressed by the customer service from Adam throughout the process. He kept me informed and was up front with me all the way through the process with no issues between him and the insurance company. The repair itself looks great and Linear went through a few hoops to make sure the right parts were used on the repair. Would definitely recommend Linear Automotive to anyone who needs bodywork done on their vehicle.

Si
Review №55

Fantastic experience and Linear automotive deserve a 5 star. Adams work was just impressive. He explained the entire process after he inspected the damage and he did provide a fair quote and the most important part is professionalism, he did all the talking with the insurance, always keep me posted and after dropping my car, car rental and pickup was arranged in no time, before he hand over the keys he explained the inspection done, parts replaced etc. I recommend Linear automotive! - Thanks Adam and the team!!

Wi
Review №56

As far body work, Linear Automotive is the best! I am so pleased with the work they recently did to repair damage on the rear left panel of my 2019 Honda CR-V. If you want it done right, go to the Pros, go to Linear Automotive!

Le
Review №57

Need some bumper repair after a minor accident. Took our vehicle to Linear for an estimate after talking on the phone with Adam. Adam worked with our insurance company and keep us informed every step. Repair work was awesome. Thank you Adam and Linear Automotive.

Re
Review №58

Best place to have your Mercedes worked on I love the shop 🐕 dog.

al
Review №59

My guys. Whenever I have a want or need for my build they do everything they can to accommodate. Always welcoming and even more professional/proficient in their craft. Cant suggest any place better

So
Review №60

I was looking for an automotive company that I could call lawn anytime I needed issues with my car. I think I have found it in linear automotive. Sully and the rest of the team went above and beyond in repairing my Cayenne. After a recent accident they restored it to feel and look like brand new! I even had my recent service done there because they do EVERYTHING and Im so impressed with their customer service and their insistence on making sure that Im satisfied. Thank you Linear Automative for making it easy to trust the people that are taking care of your vehicle. Im so relieved that I found you guys!

An
Review №61

Great group of very friendly people. And they have an awesome dog, that was the best part :-)

Jo
Review №62

They did a wonderful job in my wife’s car. Everyone was extremely friendly and very knowledgeable. They got the job done super fast and followed up the next day with a phone call to ensure I was satisfied. These guys know their stuff!!

Li
Review №63

Sully and the team at Linear Automotive were great to work with. Sully worked directly with the insurance company, taking all of that pressure off of me! He kept me updated as to what was happening with the repair and the job they did was perfect. Id definitely recommend Linear Automotive, and will return if the need arises.

Je
Review №64

These guys are great! Seriously. Honest & do a GREAT job every time. Car is always ready when promised and work is second to none. Def. go to Linear if you find yourself in need of an automotive shop.

Ro
Review №65

Thanks for the excellent service.

Cr
Review №66

I was going to write a long and detailed review of my experience, but Ill just leave the TL;DR:Linear Automotive is a shop that is full of honest, friendly, communicative, and knowledgeable individuals. I personally spoke to and worked with Sully for the most part - such a great guy!If you want awesome service from people who will literally do everything in their power to get you and your car taken care of ASAP (and with a quality repair!), these are your guys.Linear got an easy 5 stars from me, they will get countless recommendations from me to all of my friends and family, and theyve also earned a customer for life.

Tr
Review №67

We contacted Linear Automotive to have my wife’s rims painted on her new car. I emailed to get an estimate and Adam promptly emailed me back with numbers and we even talked on a Saturday when they are not typically open. He took the time to talk through the process and set our expectations. We also spent a little time looking at what else they do in the shop. Everyone was really nice and there was a nice family feeling to the business. Adam took great pride in the process and took the approach as if he was dealing with his own car. You can tell he takes great pride in the work that they do and cares about the quality and safety of their customers as if it was his own money. I would recommend anyone that needs any work done to them and will definitely be a return customer. Their price was good as well.

Ki
Review №68

Took my car to get the inside dry because it got flooded during the notorious rains of May 2015. They also did some repairs after and do quality work. While you wait or pickup your car they have a good doggie named Calvin that is so soft and friendly to keep you company. Very professional staff and extremely nice.

P3
Review №69

Worked with Adam to get some bodywork on my truck fixed and tint on the windows. Adam was extremely professional, knowledgeable and easy to work with. He also came in on a Saturday due to a delay on my end. Great experience with Linear. I also had a second quote for the job which lined up with their quote except they complied with OBDII checks required by the manufacturer. I will be a repeat customer.

Cr
Review №70

I asked for an estimate on a spoiler and bumper that needed to be repainted. And, the price that I got was double than anybody else in the Plano, Allen area. I dont doubt that they do high quality work, but for double the price. Really? So, shop around and pick the best deal for your pocket.7/10/2018Thank you for your response, Joel. Please see the pictures attached. This is the estimate I got from your shop. Thank God I didnt throw it way.

Ma
Review №71

I highly recommend this place. I originally had an appointment at a different shop, and Linear charged me a little more than half of what I would have paid there. I know it was a fair price too because I did some research online beforehand. The staff was friendly and they have a waiting room with coffee and water. I now have a shiny new alternator and my car is running perfectly.

To
Review №72

Linear did an awesome job and Adam was super helpful. They even give you cookies! Seriously, my truck looked better than leaving the showroom floor!A+.tom

Sc
Review №73

I had a great experience here. They did an awesome pinstriping job on my car, and it only took them 30 minutes! The price was good, too. I highly recommend them!

Ro
Review №74

I recently took my 1987 Pontiac to Linear Automotive for some minor mechanical work and a paint job. Upon entering the establishment, I was met by a very cold and unfriendly receptionist and owner. I was sternly informed they do not work on vehicles that old. I reminded them their website said they work on all models which is obviously not true. I let them know I was prepared to spend a great deal of money for their services but again I was sternly told no. Such bad management and business practices. They need to be reminded, they are not the only automotive repair shop in town!

Cl
Review №75

After getting several estimates from collision repair centers around Dallas I settled on Linear Automotive. I wanted my 1998 Ford Escort painted. I wanted quality work at a reasonable price and I didnt want to be without my car for an extended period of time. I just got my car back and I couldnt be more happy. It took them less than 2 weeks to have my car looking new again. Highly recommend.

TJ
Review №76

Best auto repair in Plano! Great service, fair prices, and very clean office and shop. I saw the reviews on this place and was not sure at first thinking it was too good to be true. After having my van serviced there I was pleased. I was in an accident later on when someone ran into me. They have a body shop too so I tried them out and they did a terrific job. I now recommend them to my neighbors and friends. Thank You Linear Automotive for raising the bar on auto repair.

D
Review №77

They fixed my husband BMW electric issues really well. They have been very courteous and promptly fix issues that arise with the same car. This is the best alternative for BMW drivers!

Ca
Review №78

I’ve taken my cars to Linear Automotive for several years for both routine maintenance and collision repairs. Everyone I’ve interacted with has been friendly and respectful no matter the situation. They stand by their work and will make it right if I’m not satisfied with everything. Sully has been especially helpful when dealing with the insurance company. He make sure the parts used are correct and of the best quality. He keeps me updated on my car’s status and is always happy to answer questions. Linear will continue to be my first choice for car repairs for a long time to come.

Jo
Review №79

Had lots of ideas about what problems with bmw could have been. I took it to Mike at Linear Automotive and walked out satisfied. He helped me out a lot cost less money than I expected. I would suggest him and them to anyone. True honest mechanic. Thank you Mike and Linear. I will only take my car to them from now on. Bmw trained a huge plus!

Ma
Review №80

We absolutely love this place!!!! The staff is wonderful and explain everything. Adam worked with us and made sure to keep us updated on our car. I rear-ended someone in my husbands Boss 302. It buckled the head and damaged the front bumper. We cant even tell work has been done. Color was matched perfect!!!!! This is the third time we have used the facility and will continue to use them!!!!!!!

Ti
Review №81

Nobody wants to have a wreck, but Linear Automotive definitely knows how to lessen the pain and get you back on the road. Sully took care of everything, kept us in the loop, and was extremely knowledgeable and professional. 5 Stars for sure.

Be
Review №82

Great work using OEM parts, and on your side when insurance try’s to play hard ball. Adam updated me every step of the way, and is great to work with. Would definitely recommend!

Al
Review №83

I spoke on the phone with Sully, who was thorough and honest with the situation and options for my wifes vehicle. Though I choose not to bring the vehicle in for service at this time, I most definitely would use this shop in the future if the need arises for this or any other vehicle

Ro
Review №84

If you want hail damage repair on your BMW performed by BMW certified technicians using BMW standards, but you dont want to endure the two months without your car and the indifferent customer service of the local BMW dealers body shop, bring your car to Linear. I read the reviews of Linear (compare them to the local BMW body shop), stopped in and looked over their technician certifications, and talked with the owner at Linear. And then we chose Linear. We got our repaired vehicle back in great condition eight - thats right only eight - days after taking it in. Linear has earned our business for sure.

Ni
Review №85

I was recently in a collision. After doing some research, I had my vehicle towed to Linear Automotive. Unfortunately after additional review, turns out my vehicle is totaled. I reached out to Sully who actually gave me a heads up and let me know that my vehicle was totaled. He shared steps on what I should expect next as far as my insurance company contacting me, etc. He also suggested that I pull out my maintenance receipts so that I could get the most $$ for my vehicle. I went to collect my personal items from my vehicle. Sully was very kind and nothing but a pleasure. Although I did not have any actual work completed, the top notch service and the kindness speak volumes

bu
Review №86

Above and beyond expectations -I’m a DIY car guy and know when I do any work on the interior I’ll inevitably break one or two plastic clips along the way. I needed a few clips and the dealers in the area were out of stock. Adam at Linear hooked me up with exactly what I needed. They’re a repair shop not retail and yet they still were able to get me the parts I need to finish my project.I will definitely be seeing them for any work I cannot complete myself. Top notch customer service.

Da
Review №87

After my first experience with Joel and his team, I am not going anywhere else! I had a unique problem with my Subaru that four other places could not fix. Joel was not only able to fix it, but he took the time to explain the exact problem and how it can be avoided in the future. His work was honest, accurate, and fairly priced.Also, if you are into vintage cycles, Linear does some of the best restorations around.

Pa
Review №88

Excellent professional service. Up front assessment and pricing with no hidden costs. Adam was great to work with. Highly recommended!

Er
Review №89

I have taken my truck to Linear Automotive 3 times-large hail damage and 2 wrecks. I would never take my truck anywhere else. They somehow work their magic to restore my truck back to looking like no damage ever happened.They are also great in working with the insurance companies. On my most recent visit, the insurance company was only going to pay about 35% of what it would take to repair. Adam eased my worries and told me he would take care of me. In the end, he got the insurance company to cover the entire repair.I highly recommend choosing Linear. Adam is the best!

Os
Review №90

Great customer service! Andalso great work fixed my bumper from a car accident and also the parking sensors. Came out flawless.

Jo
Review №91

I just bought a 2011 Cadillac and a week later I was backed into on the back qtr panel. Although it was a used vehicle, it was in great condition and I had to get it back looking like a Caddy. After looking around and getting quotes I went with Linear Automotive. Adam was really helpful and good about letting me know the status on my repairs. Once I picked up my car I was really satisfied and happy with the work that was done. Everyone who had seen the damage was shocked as well at such an awesome job they had done. I highly recommend these guys, if you need work done. Shout out to Adam and the crew at Linear Automotive!

Ma
Review №92

This past December (2018), my vehicle was t-boned by another vehicle in a parking lot. The damage to my 2014 Ford Explorer was extensive (around 10K).I wasnt liable for the accident, so I took some pictures of the damage and provided them to the other drivers insurance company. I expected the insurance to provide a lowball estimate, but I was shocked that they only agreed to pay about $2200. This was a little disheartening. I was a couple of weeks away from Christmas and facing vehicle repair deficit of $8000.After researching, I decided to take my vehicle to Linear Automotive. The reviews for the shop were great, so I decided to stop by. I wasnt disappointed. The shop was clean and modern, the staff was professional and friendly. Linear is also a full-service shop. They have mechanics on staff, as well as paint and body. If there were any additional mechanical issues with my car, I didnt need to make a separate trip and hope for the best.At Linear, I met Adam. I explained my dilemma, my accident, and the distressing news from the other drivers insurance. Adam reassured me that insurance payout was based upon the photos and didnt represent the actual damage. He worked on my behalf with the other drivers insurance company. During these negotiations, Adam and the crew at Linear didnt stop. They got to work on my vehicle to ensure it was ready as soon as possible. Adam dissected my car, isolated every piece of damage and negotiated the full cost of the repairs with the insurance company. This was the best Christmas present I received this year. In addition, Linear has a relationship with Enterprise Car Rental, so it was easy to get the loaner vehicle provided by the insurance settlement. By the end of the ordeal, my vehicle was returned to me in a couple of weeks and looking better than my Explorer has looked in a couple of years. It was cleaned and polished and the work was flawless. Linear takes great pride in their shop. They take pride in their business. They take pride in their work. They take pride in doing it the right way. I am very thankful that I made the call and took my Explorer to Linear, and Im proud to call myself a customer. Ill definitely choose and recommend Linear Automotive for all mechanical and body issues. Big thanks to Adam and everyone at Linear for making a very stressful experience as pleasant as possible.

El
Review №93

This is the 4th time Ive taken my car to Linear Automotive. I have been rear-ended twice, front bumper fixed twice, a windshield replaced and my hood repainted. The guys (first two times Sully, the last two Adam) have always taken such great care of me! Not only does my car come out looking better than it did when I got it from the dealers lot every single time, they also dont allow non-OEM parts and fight that fight with the insurance company every time. They take great pride in their work, theyre prompt, they communicate throughout the process- I wouldnt take my car anywhere else!

Dr
Review №94

Joel and Sully are the truth! These guys do great work.

Da
Review №95

Integrity and quality are the top 2 qualities of who I want to do business with and Linear has them both.

Ga
Review №96

I just had the absolute greatest experience with Linear Automotive. I have used Linear Automotive to work on my Jaguars in the past mechanically, but I found myself in serious need of body work. 30 minutes after the accident I had my car on the way to their facility. Adam Godinez checked me and my car in and assured me everything was going to be fine. Fine in an understatement. Adam kept me posted on each and every little nuance. Adam worked with my insurance and made the process absolutely painless for me. He and his team went through the details of my car so thoroughly, they found minute details I never even thought possible to notice. Adam Godinez is, by far, the greatest advocate when a car needs attention. I have no plans to ever go anywhere else for the maintenance on my automobiles other than Linear Automotive.

Le
Review №97

I had a little fender bender and got several quotes before deciding to go with Sully at Linear Automotive for my collision repair. Financially, they were definitely the best option. But more importantly, I could tell from the first time I met Sully that he was caring and honest (SUPER NICE!!!). I could not be more pleased with my decision to use Linear. He handled everything with the insurance and stayed in close communication with me throughout the entire process. I would highly recommend them and if I ever need any more work done in the future, I will definitely be going back. Thank you Sully!!!!

Je
Review №98

This is the best Automotive shop in Texas. Joel takes care of you like you are related to him by giving you service that is above and beyond what is expected. I would highly recommend Linear Automotive to anyone.

Br
Review №99

Honest, kept me informed throughout and finished on rime

Me
Review №100

Popped in without an appointment to see if some marks on my bumper could be buffed out. I was turned away from a body shop up the road because it was end of day. I googled and found Linear. Not only did Adam take care of the marks on the bumper on the spot but he also gave me some great advice on how to handle the situation with the guy that rear ended me. They will get my future business!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:905 K Ave, Plano, TX 75074, United States
  • Site:https://linearautomotive.com/
  • Phone:+1 972-633-2201
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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