Unfortunately going here will no longer be an option for myself not my family. The attitude and rudeness of the staff is the first turn off. A close second is how crowded the owners allow the salon to get. I understand COVID may not be as bad as it was a year ago (allegedly) and I also understand frequenting this business is a choice. However when I booked 3 appointments, I had no idea walk-ins were accepted nor that so many appointments would be scheduled on top of one another.There was no divider between myself and the chair next to me where another customer was being serviced. When I asked for one, I was told there weren’t any more. There is also now a $2 fee for the liners to be used in the pedicure stations which was not ever a thing before.My pedicure was done well however I had to ask my polish to be cleaned and fixed several times. Once I was finished at the pedicure station I had to wait another 25 mins for someone to be free for my manicure. Mind you, I had an appt. I asked to clean the chair and tools used prior to me sitting and that was met with attitude and slamming of the equipment. Why? There IS still a pandemic yet aside from that, a salon SHOULD be providing services to customers in a clean environment with clean tools and equipment(without additional fees!) Dont even get me started on the lack of supplies! Several of the color choices displayed were not available and the one i did end up selecting was dry and gross. I asked for a new bottle and was simply told, no.What I have spoken on is my experience. My friends that joined me on this day had similar issues. We payed well over $250 plus tips to be treated rude and be unsatisfied. The owner had no concern towards our dissatisfaction.While I was ready to let this issue go, my frustration continued as a day later at home, I have to fix and repair nails that were just “professionally” done.
When we walked in we did not receive a warm welcome and the atmosphere was terrible. But, I just wanted my nails done. The staff isn’t very friendly, and don’t have any sort of patience z I asked for a very simple design with a sguiggly type of line & she tells me “$60”. I paid, but she was very rude and the nails were terrible & ugly. There is glue all over my cuticles & nail polish on my finger not nail. It was so bad and I will not return. Side note, the UVs burnair bubbles in nails & glue on my skin.
Not great, barely scrubbed the soles of my feet and left multiple hang nails on my fingers. I will not be going back.
This place uses cheap nail polish. Your nails will start to chip one day after getting them done. Staff is very rude and unprofessional.Save your money and go somewhere else.
It was nice greeting. We I walked in temp was taken. That was a plus for me. Then got full set. My nails look like it was layers left on. They are so bulky. The shaping was not good because the base was left too wide. Around my cuticles are peeling. The Polish was bubbling up like water got underneath when I put on gloves to wash the dishes.I was afraid I could get fungus. So with as much as I paid. With tip was $80. I have to go back to let her fix and re polish only because I spent so much money. Otherwise if I go back, that’s a big if, I will try someone else before I will decide on giving 2 thumbs down. 👎🏼
Got a last minute appointment with no problem. Walked right in immediately got my pedicure started. No wait, which I was happy about. Tina serviced me. She was nice, professional, and attentive to detail. I like how my pedicure came out. Shop was clean & relaxing. I will be back!
Nail salon does not use clean or sanitary products on each client and If you want new products the salon charges extra
The lady was a bit rude nails are not how I wanted them and my nails feel like there are about to break easy and the dry was too hot and also she wasn’t really clean I had crumbs on my hands
It was the worst !!!!just left with no color on my full set and no pedicure that i wanted to get ontop got charged back to back on my card for diffrent prices dthey tried over charging me ontop of the bad expierence do not go here 50 for gel color and a flower that i didnt even get and thanks to them i will be telling everyone i reffered too here please avoid this this place wish i can upload a pic of them now
The lady that did my nails and the lady that did my moms Nails was both talking to each other at the same time both of our nails look terrible and we do not appreciate this. Multiple times I have told the lady that was doing my nails that the pointer the thumb was Cricket and also both of my thumb nails are different lengths I really do not appreciate this at all before the coronavirus they was very very good but now if there was a quarter of a star for ratings I would give it. I really hope that this helps you.
They need better nail polish and it freezing inside no heat
My nail broke, the acrylic wasn’t smooth, and there was air bubbles
Today I went to get my nails done for my 30th birthday. Exciting right. No the worse experience ever I asked for a gel manicure the guy said no just get tips I cut them short and make it natural. My nails look like little Chiclets. At the end he said your done so I look down at my nails and it’s polish every where he didn’t wipe the nails down with alcohol put any oil lotion Nothing . He told me to wash my hands and put lotion . After washing my hands I asked can you put lotion he told me he don’t do that. Like a nail tech don’t put lotion on your nails after they finish your nails. Disappointed is an understatement. I just moved to Plainfield and this was my first nail salon in this area and definitely my last. Thanks for the beautiful experience” La Perfection nails” lol yeah rightI wish I could upload the pictures
My friend and I decided to get our nails done up north since they are a lot cheaper. We walked in not receiving a warm welcome. The UV light was extremely hot I took my hands out and she stated “hot better put back in” in sort of a rude way. Our nails came out looking almost like “duck nails” when we asked for square. She seemed a bit annoyed when we were choosing our color. Only thing good about the place is how clean it is.
Depends on tech. Kevin is the best
Tony is the BEST. He has been doing my nails for almost 2 years now and I have nothing but praise for him. He is very cordial and respectful and does his work with pride!! Kudos TonyKerrian
HORRIBLE SERVICE AND HORRIBLE NAILS AND OVER PRICED. And very unsanitary.
I went there and I ending paying toooo much for a service..And this ladie not do my peducure rigth!! I donot know if I go back there!!
This place has no Business Customer Service. They really dont acknowledge you when you come in. I came in for just a nail repair, mind you this is their work..45 minutes waiting . Now I am here again no acknowledgment if who could do what. I cant understand why these folks cant learn any good customer service skills. There seems to be only 1 or 2 nail techs here. This is my last go round with these folks. Coming back 2 days for a nail repair is just plain foolishness. 😡
Been going there for years. Now still come from Elizabeth to get my nails done. This my nail salon. They treat well always fit me in no matter what time come and they do a great job. No complains here !!!!
Ive been going there for a yr now an Im very satisfied with the service Im there not even a hour. An my gel nails be looking great an it last a month or more. Thats just my experience.
This place is so ridiculous. I just went there and they told me with one person sitting there I would have to wait 30 minutes. I told the woman all I wanted was to borrow her nail polish remover and a color and I would literally just change my nail color myself and give her $10 for letting me do that. In other words I was giving her more than what the manicure costed to do all the work myself and she had the nerve to tell me to wait a half hour again lol. This place is laughable. Ps this happened at 9 am on a Sunday morning with no one even around. Terrible service. Not my first bad experience there. Will never go back and do not recommend. Drive the half a mile to the next nail salon it’s totally worth it. I wish I could give them zero stars
I really like this nail salon! They did a really good job!!
This place used to be *ish back in the day. But when I went there, it was early, so there was only one nail technician working. She seemed annoyed I was there so early, and therefore, rushed my nails. Which I had to have filled in at ANOTHER nail salon because they lifted so early. I Do Not recommend them...at least not in the morning...
I had one of the best foot massages.
I love Mia and the nail techs there. Friendly professional and fast
I would never go back here again. My coffin shape was a rectangle not a coffin and the polish was not fully painted on my nails. I came back for them to redue it & the service was horrible. They did not want to re polish my nails after reduing the shape nor did they want to put the gel holder goo back on to hold the little bit of polish that was there. If you go here check to make sure that your nails is fully painted on all corners (top & bottom) and your shape is decent before paying because the service I received was not worth coming back nor recommending them to someone. Very disappointed !
Love them
My go to! Mai is the best!
7/3/2020 12:15pm. There a worker in there with no mask (a guy). After 30 mins of him just sitting there with no mask I requested they ask him to put on a mask and he refused. He sat in the middle of the shop texting.
Been going for yeara..nice clean shop for nails and feer
No matter what time you go in they always seems to be rushing, they dont do a good manicure. David is very rude
Rude, rude and rude people working there, they need customer service training....never going back
Make sure you get a price before you start.
Best salon ever
Tony is the best!! ❤️❤️
Friendly staff excellent work
Horrible service. The one lady was very rude and did my nails horribly uneven. I will never go back there again. Save your money and go to another nail salon.
Best nail salon
As always Tina is professional and friendly
The wait is long!!!! For mediocre service...
Customer service needs improvement
Great service!
Very satisfied
Great