This was the worst nail experience I have ever had. My nails are chunky, uneven, and not shaped at all. In some places my nail isnt even completely covered. She also cut me in multiple places while filing and didnt even stop when it bled. She just kept going and got all that dust in it. I feel ripped off that these were $55. They also kept trying to upsell me to ombre or a pedicure as well. I had to deal with these nails for the weekend, but Ill be going elsewhere to get them fixed.Edited to add photos. I would also like to add I almost never leave a negative review, in fact this was my first review below 3 stars.
Before the pandemic I went to this establishment faithfully for over 10 yearsSince the pandemic there is a new owner and she doesnt lift her head to greet you, her receptionist runs up to turn you away before asking or letting you ask for a service. My daughter got her eyebrows done by a technician chewing her salami sandwich, dropped wax in her hair and didnt bother to clean her hair or brows up afterwards. I would say we wont be going back but they dont seem to want the business anyway
Extremely chunky nails, almost looks like press ons you get at the dollar store, told me this was $60. Definitely not almond shaped and definitely not the best nails i had. I go here all the time and i hate to have to give such a poor review. extremely disappointed and upset about having to pay $60 for these.
Have been getting my nails done here! Always super happy with the job they do. Very friendly and welcoming staff! I would come back here And recommed for everyone.
I got my nails done here last thursday (8/12/21) and today (8/17/21) the nail on my pointer finger lifted and fell off. i tried them on a whim bc i really needed my nails done and i learned my lesson to never do that again. they overall don’t look good and i highly advise if you want something done to do else where. i’m not one to post poor reviews but this is absolutely ridiculous that have had them done for only 5 days and they’re falling off already.
I liked the salon, the girls were friendly and its new. I have gone for both manicures & pedicures multiple times and Im impressed. Thank you so much!!
All of my nails came off four days after getting a fresh full set. I called and told them about it. After presenting my receipt and them confirming that they did my full set and not a fill, they agreed to do my nails over again free of charge.I was very pleased with the re-do and happy that they agreed to fix their mistake. I’ve been places where they would say oh well and send me on my way.I agree with previous reviews about the salon having poor time management, rushing through services and not being considerate of customers time, but I’ve been going here for years and generally have a good experience.
My nail tech is AMAZING! Fast and efficient, she continuously checks if you are happy and can replicate pictures. Definitely coming here again!!
Had an appt.@6, they were busy juggling walk ins, tech kept bouncing back & forth between me & other customers every few minutes. Got done after close, last person in the salon, paid $120 (not including tip) & my nail fell off within a week, the print design is awfull & barely visible, the nails are extremely thick & not natural looking at all & its just overall sloppy. Very displeased with my nails!
Very pretty space, reasonable prices, nice and caring staff! Very precise and always made sure I liked the shape and colour before proceeding! Highly recommend. What else could you ask for? I will be coming back.
My tech did an amazing job on my nails today! She made me feel comfortable and welcome! She also picked a really great color for me based on my profession. This is a really great place to get your nails done!!
I scheduled an appointment for 6:00 pm tonight, I work for a physicians office so i have limited availability. Upon my arrival, I notice that all the nail techs are currently working with other clients. Once greeted(after standing there for a good 5 min) I explained i had an appointment at 6:00 pm and inquired how long it would be until someone started on me. The receptionist/nail tech advised they were extremely busy due to walk ins, then proceeded to ask me was there anyway i could come back at 7:30 pm. Now remember, i had a scheduled and appointment which was made 48 hrs prior to my appointment. So at this point I am completely upset. If you schedule an appointment, it is your job as a professional to make sure a technician is available. So after discussing it with my partner (who drove) i agreed to the 7:30 pm appointment time. However, after receiving my agreeance the receptionist then proceeds to tell me; that there will not be time to do both and i would have to get rescheduled. Not only did she not care, she laughed it off as if it was my issue to deal with. She was rude, unapologetic, and completely unprofessional. I have been serviced here before as a walk-in with no issues, but after today’s performance they will never get my business again.
They have implemented every safety precaution to keep both their staff and customers healthy. Thank you. I really like this place. The staff is wonderful and very thorough.
I have never been happier with my nails and my tech is the sweetest. They take their time and are really good. Very nice as well. Best Mani Pedi I have had in awile. Thumbs up for sure.
Super clean, awesome staff, and super helpful! All the staff are super sweet and check in with you frequently. Took their time, so thorough, and very friendly and clean atmosphere also.
This is definitely the worst nail place i’ve been too. they made all the shapes uneven, the acrylics are chunky and they were rough while doing the nails. i had to wait an hour to even get the nails started and it took 2 hours for them to finish. half of the workers sit there on their phone while u sit there waiting for someone to do your nails they’re rlly expensive for rlly bad nails.
Love!!! They are the best. Weve seen many technicians and theyve all been amazing. I got both my manicure and pedicure. Everything was neat, clean and covid safe.
They do such a great job and I adore everyone here. This place inside so pretty and good energy spirit, kinda addicted to come to do padi & mani here.
Ive never had a pedicure before but lets just say that the foot pampering was great. My feet and toes are so happy. Jade is the #1 manicurist and pedicurist in Pittsburgh. Europe Nails is the best nail salon in Pittsburgh, too. Make an appointment and see for yourself.Follow up visit 2 weeks later - I tried Jades top pedicure experience and my feet were even happier than before. I dont know where to begin except that Jade and Europe Nails has a regular customer in me now. Even if her prices were not a great value, which they are, Id give up something else just to ensure that my feet were regularly pampered.
I have been here twice now and will definitely be coming regularly. I did not have to wait either time and have always been greeted right away. It is so quiet and the atmosphere is fantastic.
My nails were not shaped correctly. While she was doing them she cut my fingers! I told her she was hurting me she just smiled? After being there for hours I was finally done. Noticed my nails were all different shapes and sizes. When I showed the woman she just tried to file them (that made them look worse) and send me on my way. When I told her that wasn’t good she put another nail and more acrylic on instead of taking the messed up nails off. My nails are barely passable I will have to go somewhere else and get all them taken off and put back on! Will never go back!
They let two white women in front of me ( i am black) and finished their service before even coming to see if the water was cold! So i politely knocked all they stuff over and left with my dignity!
Great prices, friendly staff and beautiful job. They truly welcome walk ins and really seem to enjoy their customers. If you ask, they are more than happy to do toes and fingers simultaneously.
Absolutely my most amazing experience at a nail salon ever!! Will definitely be coming back! :)
Great pedicure experience. My friend and I went to get our toes done. We got the gel pedicure. We got a lovely foot pampering experience.
They are amazing! They do great work and are very nice. I have gone there many times and got amazing results. I would recommend this place to anyone!
Super clean place! Went to another salon before finding this spot and wow the difference in just appearance and customer service. Deff recommend got a pedi and they pay attention to detail!
I will come back to see her anytime I want a mani pedi she really cares and knows how to fix what I needed fixed, my poor feet were rough, poor little thing had her work cut out for her but she did it with grace! Thank you, youre a gem!
To be honest I do not like my nails nor my toes. I hate the shape length everything. I got a pedicure the made me soak my feet for 30 minutes before they even touched them so by then my feet were already cold & swoggy. I air dried my toes for an hour and I come home to my toe polish smeared. I will not be returning back first and last time. I was in the for over 3 hrs for just a pedicure & full set unavailable meanwhile I had to wait 30 minutes in cold water. Disappointed I tell you
Came in at 11 am and was asked to wait which was no problem. Waited in the salon and when the time was up was asked to come back just for the people that was waiting after me to go before me
Julie is awesome! Great service - relaxing - clean - we will be back!
I loved my nails and the lady who did them was extremely nice and professional. However my nails have all fallen off and it’s only been a week and a half. I am extremely disappointed and sad to say I can’t come back here. Service was great but I paid a lot of money and tipped the young girl a large and generous amount.
I love this salon! I’d highly recommend it and it’s the only one I’ll go to.
I have the best tech ever! Jade is so kind, professional and is simply amazing! They give the best pedicures I ever received and I had many!
Waited over an hour for a 6pm appointment, the staff is friendly, but they were rushing through services and taking too many clients. I asked for a french gel manicure, it turned out fine.
I went yo have a mini and a pedi done my toes have polish all over them and my nails are cut all crazy and 100$ later
I come to Europe Nails to get my nails done regularly & I LOVE THEM! They do an awesome job, everything is always exactly how I want. Jade is the girl to go to 😊 but they all do great work!!If you’re looking for a new Nail Salon COME CHECK THEM OUT!!!! You won’t be disappointed.
This is my first time writing a review online. All the technicians are great, but if you want to get pedicure or dipping powder then I recommend Isaac because he paid attention to the details. You wont be disappointed.
Kevin was absolutely wonderful!!! My nails turned out fabulous. I drive 45 minutes to get my nails done here!
Great people here, newly remodeled and the place looks gorgeous! I usually get deluxe pedi and it’s so relaxing. I have gotten acrylics too once and they lasted a long time.
Okay so first i told the lady that i want long coffin acrylic and she asked me if i wanted regular or gel and i said regular. then the dude ends up using gel anyways so that made me have to pay way more than i wanted. then while the dude was doing my nails, he was literally filing my skin. not even my nail. he cut my skin and made it bleed twice. he was being so harsh. and the shape of my nail wasn’t even how i wanted it. it doesn’t even look coffin shaped. i’m just not satisfied with this place at all. do not go here
Absolutely love coming here. Europe Nails never disappoints me with their service!! Tim does an AMAZING job all the time. I will definitely be returning every time I need my nails done. Thank you!
I LOVED my acrylic nails when they were originally done. They looked gorgeous and the technician was so sweet and polite. However, my nails fell off after a week of having them on. I am extremely mad and I dont know if there was something wrong with the glue or whatever, but this did not meet my expectations of how long my nails should have stayed on.
Mean lady and uneven nails
Closed earlier than indicated on the cite or on the stores listed hours.
The lady was nice and did a great job .
Ive Been To A Few Nail Shops and I Wanna Say This is One of the Best ones Ive Been to
Love Tim! He’s been doing my nails for 5+ years! Never a bad experience, love my nails every time.
So, I live an hour away but like coming to the Mall of Robinson. I’ve been going to Europe Nails for a few months and have had no problems until Saturday, October 26th. I paid $45 for a gel fill in and the polish already peeled not even 24 hours later. I noticed the woman that did my nails didn’t keep my nails under the UV light like they normally do. When I call to explain what happened, all they said was “ I sorry”. Well, I’m sorry that I will never be coming back.
This place is awesome!Great nails, and the staff really does a good job!Everyone always compliments me on my nails.
My nails look goofy. They are not shaped right. I will never go back. I’m upset I paid for them.
The technicians had amazing customer service and they talked to us during the entire service, the salon was soooo clean, definitely recommend. ⭐⭐⭐⭐⭐
Kevin is amazing at his work. Ever since the first time I’ve been to him I’ve never been to anyone else. He’s the only one I go to and is so good making your nails exactly how you want them every single time. I would recommend him to anyone
I love this place. Great customer service 👌
Come here every month for their spa pedicure. Its so relaxing and my feet and toes look and feel amazing and refreshed.
You can’t just add a tip, you ask for one or they offer you one !!! I have never experienced that till trying this spot for a first! Always remember to check your total & add up what you paid for
I enjoyed my first time here and I will be back after this nation wide shut down is over by then I will be way over due! But you all were wonderful!
Highly recommended and favored!
Always has the seasonal colors im looking for every time
Kevin is the best!!! I have been going to Europe nails for over two years and he’s the best in the Robinson area. He’s really friendly and does an amazing job.
Great people and great service. They take walk-ins and I rarely have to wait. This is my go-to place :)
I was a frequent customer of the nail salon until the gel polish started chipping after a couple days, and the color faded from a mauve to a light tan. This would happen regardless of the color selected. They have lost a faithful customer.
I’ve been getting my nails done here for five years. I drive out of my way to get my nails done here because Jona is the best. ❤️
Amazing clean nails. Joanne did the pink and yellow. Jason did the green and pink. Kim did the purple tips.
I had an appointment set for 12:30 PM, but seeing as I arrived at the mall early, I went in to check if they were busy—they weren’t. I sat down to wait, and they offered to take me in earlier than scheduled. Of course, I didn’t hesitate. I was with my friends at the time, because I’ve never had my nails done. I didn’t know how everything worked. So, they had to help me. I was waiting in one of the chairs for a while. This lady came to me and started doing my nails at the time I scheduled my appointment (which I’m not mad at, to clarify). She was extremely rough with my nails, and made one of my nail beds bleed. The sizes and heights of some of my nails aren’t even remotely close to the same sizes. I asked for the squoval shape, but was given the almond instead. She carelessly “brushed” off the dust off my nails, and when she painted over them with nail polish, it left bumps. I chose a maroon color for, but she added on so many layers to the point where it appears black. In addition, she didn’t paint over the nails completely. She left some blank spots and it’s highly irritating for the amount of money I had to pay. Unfortunately, I don’t think I’d personally go back here.
Thanks Jade for always taking care of my hands and feet you are the best!!!!!
Clean and quiet, great people, really nice place.
I Love them 💅🏽 Thank you SOOOO MUUUCCHHH JADDEE 🤗 got Gel as well and they so perfect.
Miss the previous owners. New personnel not as friendly or professional. Not happy with pedi or fill. Just did not take the time nor paid attention to the details the previous owners did. Will be looking for a new nail salon.
Total rip off and extremely unprofessional!!!!!
Im not sure what her name was, but the woman that did my nails did a fantastic job. I went in for a full set and she was very thorough and pleasant. She did them exactly as I requested and even though they were getting busy, she continued to take her time rather than rush through to get to the next customer. This was my first time going to Europe Nails and I will most definitely be going back.
I came to get a full set done and the salon was packed. I waited my turn and the folks were pleasant. After the acrylic was put on my nails, the lady walked away for over 10 minutes. No excuses or apologies. She finished my nails and I sat under the UV light. When the timer went off, I checked my nails to see that 8 out of 10 had bubbly nail polish. I didnt care about getting it fixed because I already sat there for almost 2 hours. Normally I get wonderful service from this salon.
I am really displeased with this service. I have been here on multiple occasions, and I should have learned my lesson by name.My friends and I waited TWO hours in this salon to receive mediocre work at best. I got a pedicure and none of my nails are similar to each other and I was passed off to multiple technicians increasing my time spent here.If you’re looking for a nail salon in the area that is affordable and you get quality work, check out Polish’d or VIP.
If I could leave less than one star, I would. I was in the salon for 2 hours just for a pedicure. My water was Cole & they never checked on me. The guy doing my toes walked out without a word at one point. I was asked multiple times if I wanted a manicure as well, even though I had already said no. All around a really bad experience & would never come back here again.
Cody did my nails first time hombre Love It .His is great
Jona is beyond excellent, I love her. I have gone to so many places and no one could do my nails the way I wanted them. She does it with no problem!
AWESOME staff they go out of their way to make sure you are taken care of
Best place for pedicures
After being told “we don’t have time for you” at Avalon we came here and our money was welcomed beautiful job on our nails too! They do so great
Ive been going here for a few months now, the only place that does the acrylic powder right! Ken is awesome, he does everything how you want it and is even great at suggesting designs! FYI cash only tips!
I always go to Kevin he is so polite, and down to earth also he gets the job done so fast and perfect!
Made an appointment told the lady on phone my gift card expired on May 5 but they they had been closed because of theCoronavirus virus, when I went to my appointment and was checking out she said she could not take my gift card because it was expired and I told her when I called they said it was fine, she said she would not take it and it wasn’t her fault they were closed
I was unsure being that I was visiting from another state. Everyone was very pleasant and I loved my fill in, pedi and eyebrow arch. Ill definitely be back.
I went there today with my 4 year old daughter to get her nails done for her first day of preschool. We drove from Ohio just to get her nails done for the first time. We just wanted a simple paint job. We were turned away and told that they didnt have time for her quite rudely might I add. There was no one in the waiting area and it was hours before closing. There were other children getting their nails done but I realized that we were the only people of color there. Not sure if race played any role in why we were turned away but with the way she addressed us it felt as if that may be the reason. My daughter cried and cried and I had to explain that we had to go somewhere else. She asked why they didnt want to do her nails and I had nothing to tell her. Terrible terrible customer service and I am going to make sure to let any and everyone know about my daughters experience.
Went there with my girlfriend to get her nails done. Once she they were finished with her nails she kept saying that her nails were very sensitive. I didn’t realize this but they made her bleed on the sides of her nails. From what she told me that the person who was doing her nails was very rude and supposedly smacked her hand whenever she had it out of place. Take my advice and don’t go there. $32 for her to feel very uncomfortable. Yeah won’t be taking her there anymore.
Amazing so many options!
I love coming here place is clean and price is affordable....jason is my nail guy
Everyone is super awesome! I won’t go any where else
I have visited this salon probably 10 times for white/pink nails and pedicures over the past few months. I have only had one bad experience with a male doing my white/pinks, but they ended up giving me a complete new fresh set of nails. The women there all do a fantastic job with the nails, as well as most of the men. Clean, polite staff and I never have to wait for service. I highly recommend, especially Jonas or Tams nails, they are the best!
I want to rate this place at 1/2 or 0 stars. They rushed to the manicure and tore up my hands. I wont be going back here.
I went only once here to get a full set and a french pedicure and the tech i got HE DID AMAZING! Great service, and very nice on the inside.
Everytime I come to town I stop in! Jona does a fantastic job!
Great Mani/pedi by Ally. Good prices
The older man was very rough doing my nails wasnt very friendly a little pricey for average work.
Went for a pedicure. Asked for the $34 regular pedicure no polish. Once they finally started I kindly asked the lady to buff the bottom of my feet as I had a small ruff patch on my toe. She asked me, remove callous? I said yes. She then got a metal plate and scrubbed the skin off the bottom of my feet. After I was done I went to pay. They upgraded the price to a deluxe pedicure because she did that. I did not ask for all that. An extra $10 and never told me it would be an upgrade. I could have been a break in communication since she didnt speak very much English. I will not be returning.
Best pedicures ever
They’re a bit pricey but you pay for quality and my nails look amazing!
Theyre so nice and always do a great job on my acrylics