This is my first time for pedicures at this salon and I love it. But the lady who did to me was inpatient and wants to tell very fast what I want and at the beginning I mentioned what I want. She was rude and showed anger expression and talking with other same culture in her native language which is not polite and supposed to provide all respect and manners to clients. Respect and nice face expression is required in business. I prefer to pay triple price at the paradise valley resort pedicure salon because they show all respect to clients.
My first time here for a dip manicure and the service was on time, well done and professional. They have a wide selection of the dip powder colors and the price is also reasonable. They also have many options for the pedicures. This is one of the best nail salons I have visited in the area so far. I will definitely be back.
The place is lovely and the service was excellent. I came in late at night but they were very welcoming and didnt rush which I really appreciate. You know you dont get that kind of treatment in many places especially when it was almost close to 8:00 pm. My nails look awesome. I will definitely come back. Thank you.
I absolutely love this place! My nails have been lasting for two weeks already and they look like they were done yesterday🥰The lady that did my nails is a designer and her name is Tiffany! The pedicure was so wonderful and relaxing!They followed up with a design and I went home feeling prowd:)This is my second time coming here, and definitelyStopping by this salon again! I recommend!!!
It was my first time at the nail salon and I was suprised by how clean the nail salon is. The staff was so very friendly and welcoming. They made me feel so relax and pampered. They do good designs as well. Definitely recommend this place to anyone who is looking for a good nail salon with affordable price and quality work.
I really like this salon. Great service and staff. Statt always are friendy and polite. I went many times. I wanted to give them 5 star, but their new receptionist is not friendly!!! She didnt understand what I want, and she was not polite!!
Great service and staff! Prices are reasonable and I love how my pedicure turned out! Will be going there for now on!
(This place is known for SNS but never tried, this review is solely based on gel/nail polish work.)This location was very clean and aesthetically pleasing. Ask for MARINA (I think thats her name.) ALWAYS WHEN YOU GET A PEDICURE! She does great gel work. Yes, this place is pricey ($3-$10 then usual) but good for experience. They offer a 7 day chip fix for free.(If this is helpful please give thumbs up.)
Very polite service. Quick but not rushed. Very happy toes. 😃
What a wonderful experience! Both my husband and I got the Organic Deluxe spa pedicure and it was heavenly! I highly recommend the “milk and honey” option. The service was cheerful, friendly, and even my husband gave it two thumbs up!
Incredible staff and service! Stayed open late for me and did an amazing job. Definitely recommend!
Absolutely loved the lady doing my nails, she was very fast and did an amazing job. The entire staff was friendly and accommodating. The prices were reasonable and they kept the place very clean. Definetly will be back soon!!
Kathy did a great job on my nails! Came in to get a full set, and she took the time to make sure they were beautiful and turned out with great quality! Would recommend this nail salon.
This business is amazing! When you first arrive, they request that you wash your hands and everyone is wearing a mask. I was the first appointment of the day and everyone was so friendly and inviting. Kathy is a great conversation and does quality work, especially on an SNS manicure. They also have a HUGE selection of SNS colors. I will be coming back!
Great service. Brought my 9 yr old daughter for a pedi and manicure and they were super attentive.
Kathy’s nail technique is very good I am very pleased, I called for a last minute appointment and she was able to fit me in. I highly recommend Kathy, family business her lovely daughter works with her :)
They did a great job with my gel manicure. They had great service and got us in right away even though we didnt have an appointment.
Beautiful place with great options! Very glad I stopped in! Thank you!
Kathy did an amazing job on my nails, both her and Kim were very helpful and sweet! Made my experience very fun!!
Eric did an amazing job! He’s a little crazy but we love him!
Very clean and beautifully decorated! Thank you for the wonderful service!
Kathy is amazing! So sweet and did my nails exactly how I wanted them! Will be coming back very soon!
Tori was very nice And she did a wonderful job I will be coming back 100% recommend
So happy I found this place! Their work is amazing & their customer service is even better!!
After recommendation from a coworker and countless reviews I decided to try this place for the first time and was getting dip nails for the first time as I’ve always gotten gel. I got there 20 minutes early so I could choose a nail color but they sat me right away, which was nice. Her station was dirty and the arm rest didn’t look clean. There were fingernail clippings near her work station on the wall ledge and she didn’t use clean cuticle cutters on me for the few nails she trimmed. Once she finished with my nails she put the trimmers back in their sleeve, didn’t even clean them off. I had a few questions toward the end of the service as I’ve never gotten dip nails before and after my questions of “do I pay with you or at the front” and “am I supposed to rub the oil in or wash it off” the employee behind me laughed at each of my questions, which was rude and embarrassing. I came here to get my nails done for my engagement pictures. After getting my nails done and leaving I noticed my nails didn’t feel right on the drive home, they’re numb and hurt and I went back to have them removed. They told me to wait a few days first and I refused it didn’t feel right and I wanted them off. Now, they don’t give refunds and I didn’t even ask for one when I went back: however she did tell me I could come back from 25% off my next service, not even a complimentary service; not that I would go back that place was dirty and employees were laughing at my questions. I feel ripped off, and I even gave the lady that did my nails a 23% tip. Never coming here again and I DEFINITELY do not recommend this place.
Great service, beautiful establishment, very friendly, reasonably priced!
Tiffany was great and everybody was very nice. I will come back.
I recently moved to the area and searched and searched for a nail salon that felt clean and relaxing and this place fit the bill PERFECTLY! The interior is gorgeous and very relaxing.The nails were well worth the price Johnny did a fantastic job and made sure the shape and length was exactly what I wanted before moving forward.I would definitely recommend this place! Especially for a group of brides maids or for a pampering before a girls night out.
Herbal Nails is fantastic! I used to go to a different salon, and the products irritated my nail beds. This salon has organic and herbal products that do not leave an allergic reaction, while managing to have a huge range of colors to offer! Staff is warm and friendly. Chairs are brand new, super comfortable and state of the art. The atmosphere is calm and relaxing and they play cute animal videos to put a smile on your face. This is the ultimate professional and satisfying nail salon experience! PS: if you want beautiful SNS nails that are perfectly shaped and last at least 3 weeks, ask for Karen. She’s phenomenal!!
I am very picky with my nails. Im happy to say i will be coming back for all my fills and more! they were able to get the shape of the nails to all match and to the length i want without telling me it doesnt go with my shape. Thank you! The prices is about average to any other salon. High recommend. but probably best to have an appointment since they are busy. if they offer them. i was lucky enough to walk in at the right time.
Love this salon! Its a nice family owned salon. The owner is so sweet. My sister and I come here all the time. We always love the finished results they take their time when doing your nails and make sure there just right.I really enjoyed my time with my nail techSalon is beautiful, clean, staff is friendly and owner is awesome.I would highly recommend this place if you havent tried them yet.
My only nail shop I will go to! Love it here
Very clean, friendly staff, pedicure was nice! Not too long, not too quick, perfect polish job(and Im picky about that!) and comfy chairs. Prices are definitely appropriate for the services. My friend called ahead to make sure we could get 2 chairs side by side, so Id recommend doing that. We will be back!!!
I can not believe how lucky I am to have stumbled upon this nail salon. They got me in for a dual manicure pedicure at the last minute and did an amazing job. Lee did an extra 10 minute massage which was strong and very relaxing! I would recommend any of my friends come here for impeccable service.
Mini does a great job
I have been on a mission to find the perfect nail place by where I live and I have finally found it! Katie helped me and she did such an amazing job my nails look great and Ive been getting so many compliments on the color I did, she was super sweet and communicated well in making sure everything was okay with my nails. The place was super nice and clean and the staff was very friendly.Id absolutely be back if I need my nails done any time Im in town. Great service, great staff.
Relaxing atmosphere, very friendly and professional.Every nail spa I have been to make you pick your color before you sit down. Here you can pick your color right from your seat. I love their environment. Everyone speaks in a low tone of voice and no matter how many people come through that door, they keep the same speed. They dont rush your service at all so you get to really lay back in your massage chair and relax.I recommend this location if you are ever needing to look for a trustful and 10 star results.
Second pedicure ever, and it was FANTASTIC! Get the parrrafin wax, so worth it!
Kim and Lam did my nails today. I got sns on my finger nails and a regular pedicure! Let me tell you.... they both were so meticulous in making sure everything was perfect and I appreciated there attention to detail more than youll ever know. I have had bad experiences at other nail places and this was a breath of fresh air! They have a new client for life!! You will NOT be disappointed for trying them out :)
Owner very friendly. Katie is the one that I got my shellac manicure with and did a fabulous job! She is also a lovely lady. They are both very meticulous and go above and beyond. They take their time and dont try to rush you through your service. Wish I lived in Phoenix so I could get my regular manicures at Herbal Nails & Spa!
ABSOLUTELY LOVEEE THIS PLACE!!! They did a great job! The place was nice and clean and the people there were all so nice! My mom took me there for the first time today and I would definitely go back again!❤️-Kay Bell’s Daughter
Love this salon, well decorations and super clean, nail techs are super friendly, important thing that they did excellent jobs on my nails, got so many compliments from friends, recommend this salon to everyone
Karen: she was outstanding! Very attentive and kind:) Will definitely come again and request her. She was awesome! Great attention to detail! My toes look awesome!
Kayla always does a wonderful job with my pedicures. I’ve tried over 20 places in the Scottsdale area and she’s fantastic. Everyone here is so nice too. Great place!!
Amazing service. This was my first time experience. I was truly impressed with the service. They did a fantastic job. I would recommend her to anyone. I will be coming back to see her.Thank you so much
I’ve been getting my nails done here for awhile now! I usually get the SNS manicure. Every nail tech who has done my nails always does an amazing job! My manicure usually lasts 3 weeks as well! Love this place!
Tom is the best! Ive been doing SNS for a year now with him & my nails are strong as ever. He always does the most perfect job while also working at a fast pace. Also, they usually play Friends on one of their TVs. I love this place.
We had a great experience and they offer a variety of pedicure and manicure options. My friend and I just visited Nail tech did a great job on my toes.I will definitely come back! Thank you so much
Shape, color and timeliness. They are great.Ask for Tom or Karen. They are my go to
Kathy and Vincent are amazin!
Johnny is Superman! He’s does a professional and efficient job on my nails. He did my nails right the first time around and better than previous technicians. Now I only allow Johnny to do my nails. Theresa
1st time here and it was fantastic. Katie was super sweet, attentive and she did a great job. This salon is clean and modern. Although I waited for around 30-40 mins the receptionist was great at hosting me while I waited. It was totally worth it.
I have been coming here for over 3 years..The owners were awesome and it was very friendly..Since they sold the place it has become so commercialized and not as friendly.. the techs are no where as good as the ones there before..if it wasn’t for Katie I’m not sure if I would continue to go there..was there with my granddaughter today and her tech argued with me about what flavor of scrub she could have when it clearly shows on their menu several different ones..as far as my tech went she had no clue how to take the gel off my toes. It took over 20 mins for her to get it off. Other then that she was pleasant..not sure if I will continue her or find somewhere else
I’ve been coming to this nail salon for 2-3 months and Tom hasn’t failed me once! He does exceptional job with the SNS products and is super fast! Your nails will never chip or break until your next regularly scheduled appointment. Great Job Tom!
This spa is terrific! Kyla is a perfectionist and so friendly. I’ve been to many nail spas including high end resorts but I prefer to come here.
They are awesome here! My favorite place to go. Most recently I had a pedicure from Kim and she was great. I will always come back here!
Love love love. They are incredibly friendly and willing to ensure you are happy with your nails before you leave. My almond nails look amazing. Tom is my go to guy
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Oh my GOSH!!!!💅 💆 ♀️ Where do I begin? This place is AMAZING!!! Amy gives the BEST Pedi on earth 🌍!! Hands down!! I would recommend the number 2 for first timers! The prices are beyond reasonable for the immaculate luxury services they provide. They will not rush you if they are busy, they will take their time as if you are the only customer. If you have not gone to this place you haven’t had the best PERIOD?🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
I got the hot stone spa pedicure. It was very nice and relaxing. There was no wait and the staff were very nice. The receptionist was very nice she acknowledged us the minute we walked in.
I’m a bit frustrated with my experience with this salon. The first few times I went, everything was great. However, my past few interactions have left much to be desired. Prior to this last appointment I had a tech that was not to my liking: she is nice enough but does her own thing without asking your personal preference. She also is careless and unobservant with what she is doing. When making my most recent appointment I specifically stated I did not want her again. I was told that I would be placed with someone else and that a note was added to my account..... yet at my appointment today, I was again placed with her and am no happier then I was the first time. She broke the skin on my fingers while filing and my nails are uneven, thick, and lumpy.
We got the #7 pedicure, and my nail artist was Karen (the young one). The treatment included everything from massage to hot stone to paraffin wax and was very enjoyable. The final nail painting looks beautiful! I would return.
Lee was fabulous! Great massage and attention to detail. Definitely will go back! No toxic smells either.
Just got my nails done here and I absolutely love how they came out! My old set was due to be filled desperately. They were really nice and accommodating. Thanks for my nails!
I like this place.I am very picky with my nails. I only will use the nail tech at Herbail Nail & Spa, she is nice and talented. She can do creative nails. Thank you! The prices is about average to any other salon. Highly recommended
Kyla was the Best. She took great care and my toes and nails never looked better. I really appreciated her attention to detail. I will make appointments with her in the future 😊😊😊
Tom did a wonderful job as always! I made a bad decision once in colors and after three nails, I said it was different then I thought. He went above and beyond by redoing the nails and coming up with a way of doing what my imagination came up with. He is always very friendly and goes above and beyond.
I love herbal nails. The color and time they took to care for me and my coworker was amazing. Im a teacher and this was a great experience for a long day.
This was a clean and pleasant nail spa. Good customer service. Quick service and good prices. Very relaxing end to a hectic day teaching young kids.
The staff is very attentive and polite. The salon has a variety of cool colors and new designs. Overall I enjoyed my experience and felt very relaxed.
Johnny did such an amazing job with my nails! The shape and color was perfect. The salon is so clean and beautiful!
Amazing place to get your nails done! I come here all the time & Johnny is always my go to. Love this place! ❤️❤️
Best service. I went to day to get a massage and a facial. Everything was great. I am very happy with all the service!Would like to use them in future.
Great service. Very clean. Had a wonderful relaxed experience. Got a pedicure and dipped nails. They both came out beautiful.
My sister and daughter did a pedicure. It was the full service pedicure which is lovely. Lan did a great job for me. The place is clean and they were playing the Pet Collective in the background on a big screen TV which was fun.
I had gone to another salon in Surprise on a Saturday and received the most horrible sns full set. I think the guy may have just been new, but honestly, a child would have done a better job. Anyway, By Monday I could not take looking at the horrendous nails and I left work 15 early to make sure I got to the salon well before they closed to get a walk in appointment. I was so lucky to have gone there! I was immediately greeted by Theresa and told that Katie could help me right away. I’m less than an hour, Katie removed the set I had and did an incredible three color design with red, white and blue for the upcoming Memorial Day holiday. Do yourself a favor and go see Katie, she is worth the drive!
The salon was so beautiful and clean. The staff were really helpful and kind. I will definitely come back:-)
Karen did an awesome job today! Loved the massage and pedi! Thank you so much for a relaxing afternoon! 😊 Thanks for making my toes look awesome!
Had an SNS manicure with Karen. Great service! So friendly and my nails look and feel amazing. They were able to fit me in for a last minute appointment.
Tom did an amazing job with my dip manicure! I am so pleased with the results! I have found my new nail salon!
Just got out and had great service by Karen...so nice! Quick service...and great care! Will come back..thanks so much.😀
I saw pictures of this place online and thought it would be great to get my nails and my sister in laws nails done at. I thought wrong. I didnt get the shape I wanted or the designs. She chose my nail shape for me! She was super rude in how i wanted my nails like. On top of that my nails came out patchy and uneven and Im super unsatisfied with it. NEVER AGAIN. You can find better nail places. Took my nails off after a week bc they did such an awful job.
Might be the best manicure Ive ever had, ever! Technician was so attentive to detail and did a great job with my gel manicure.
Lam gave me a great pedicure! Customer service was amazing everyone has been friendly and caring. I will definitely be coming back.
Tom was really good. I really enjoyed getting my feet done. And would definitely come back..
Love my nails!! They always do a great job. So far they have been the best place in North Phoenix, I think I found a home.
Lam did an excellent job with my pedicure today! He really took his time and it looks great! I will definitely be back!
This is a wonderful salon. My nails are beautiful, healthy and growing. Karen is exceptional and her SNS technique is above average. I have followed her for the last 2 years.
Since losing my longtime nail tech two years ago due to his relocation, I have been searching for that special person to fill his shoes. I am a senior and have sensitive hand joints. Finally, after going through just about all the nail salons in the northeast section of the valley I, today, have found him. I urge you to ask for Victor when you go to Herbal Nails. He is so gentle and he is also a fun person. The salon is spotlessly clean. They have not one, not two but, three TVs for everyones comfort and enjoyment no matter where you sit. Their products are top of the line and they are very reasonable.
Tom was awesome!! He was so nice and friendly and accommodated all the needs I wanted from the color I chose to the shape of my nail. Highly recommend coming here!!
The Ladies in here were patient and did a really amazing job. My sns nails actually matched my gel nails. I will definitely be coming back.
Great customer service. She is very knowledgeable, know their stuff and do the work correctly.The only person i can trust to do my nails with meticulous care is nail tech at Herbail Nail & Spa. She is best for gel manicures and pedicures that are super clean around the cuticles because she really takes her time.Thank you so much
Great nail salon. Everyone is very friendly and they do a great job. Their SNS is really thin and not bulky, high quality. Karen does a fabulous job with SNS. I’ve used many different people for pedicures and all have been great.
Herbal Nails is a great! I have had 4 mani/pedis at this spa and will continue here. The staff are attentive and pleasant. They do an excellent job. My nails look terrific and last several weeks. The spa is super-clean. I recently moved and after trying a few others in the area have made this my new regular spa.
Unfortunately I’ve had the worst experience at this location! Long wait and I had a broken nail in Two days! When I returned for a repair they told me to come back the next day or go back to Scottsdale! The nail tech response was inappropriate and unacceptable! However the Scottsdale location is very attentive and polite! I would NEVER come back to this nail salon! Oh and the receptionist/ manager Karen was also extremely rude and unprofessional!