I’ve been going to Fancy Nails for at least ten years and have been satisfied with every visit. Friendly staff, clean, accommodating, and just an overall great experience every time. I love this place! Special mention for Tau who I almost always book with. She’s so sweet and takes time to do the job right every single time. Thank you Tau!! ♥️
I have mad appointments for my mom and I. Arrived and told the young girl that we have appointments and this is my name. She said that she found us. Got to the chairs and 45 minutes later asking whats going on? How come no one comes to us and ignoring us. Manager simply said we are walk ins and they are busy. After I explain to him that we made appointments, he said that we arent in the book. The young girl lied in my face that she never found us. While they had line of customers waiting to be seated, and they sat us in frontof all of them. Becausewe had appointment.It was my moms birthday present and we had different appointments after.I drove 45 minutes to get there because it was near my mom house. We left and these guys didnt even care. Extremely poor service and unorganized. 😡
They answered the phone so rudely and then continued to disappoint me with a complete lack of customer service that I had scheduled my appointment but I then called them back to cancel and I got hung up on. Maybe if you dont get an attitude when I gave my name to which he argued with me aboutyou said Lauren not lala, 1 obviously I know I have a little bit of an accent thats why I spelled it out to him but 2 why argue with the customer? So Im not sure I would ever give them another chance to be like that to me but I like to try more than once cuz I believe in second chances. Maybe it was just a bad day
Staff is so nice, not pushy, Great experience and great service
Prices are too high. For a fill and painted toe nails paid $60. Most other places it would have been $40. Staff not friendly (man)
My family has always LOVED coming to this nail salon. Not only for the talent of the workers but for the sincerity of them. We have never had an unpleasant or painful experience here. The place always looks clean and well taken care of. The workers go above and beyond to assure you are relaxed and happy with the outcome of your nails/ whatever other service you recieved. All technicians are well trained and VERY welcoming. It is always a lovely feeling to walk into a place and be remembered. I will always HIGHLY recommend this lovely dream team, I personally love Jen, but no matter who you get, you will be in great hands♡
Had a great experience here getting pedicures. Everyone we encountered was genuinely friendly, and the nail technicians who worked on us (I believe it was Lee and Nina) took their time, did a great job, and were sincerely nice. We will be back!
First things first, very very pricey, I had a fill in done and the price was 35, then they charged me $10 for reshaping, another $10 for fixing nail . asked for narrow square, and they made my nails coffin .Second, everyone is rude. The nail tech made me feel like she didn’t want to do my nails .Third, they discriminate people and workers.!The worst place I have ever gone to in my life ! And I am not picky with my nails. ! DO NOT SUGGEST ANYONE COMING HERE !
Clean and well priced. Our pedicures included a great foot massage.
Decided to try this place rather then my normal place... thatll teach me.1) On the phone, we were told $20 for manicure gel but when we got there its $25.2) I told them just regular $15 manicure and 20 min later 3 crooked nails.3) They put you under pressure when your trying to decide exactly what u want. Then pressure you to do something different. I hate that!!!Update, brought it to gentlemen attention and he shaved them down right. Thank you. However my sister got full set with different person and even she had them crooked. Lady offered to fix but we were quite upset, we decided to just leave.
Great customer service. My 1st experience was worthy of a post! Everyone was nice and the owner is a people person. Super sweet! And my nails look wonderful:)
The ownerUse to do my hair(perm) and she owns the nail salon, at that time I did my own nails. So I went there and tried it(dipped nails) they did a good Hong her brother). They’re pricey though but they’re good.
90% of the technicians here do a wonderful job. This is my go-to place! They always get me in, are super nice and the cost is reasonable.
This place isn’t under new management, but it feels like there’s something new in the air.The owner and her employees are polite and helpful. There are a few family members that make it fun. They make suggestions when asked.This shop is in a great area while maintaining decent prices. (Some of the high end pedicures are too rich for my blood.)Every one of my pedicures has been amazing. My pedicures have been gentle when needed, rougher to get into deep tissue, massaging,...all while the water is set to the perfect temperature.Give it a whirl and enjoy YOUR new nail salon!
Great job
Amazing. I like to go with my girl to get Mani pedis. Of course I get the basics and she gets the word. But I thoroughly enjoy it. Very relaxing for my mind and soul and I keep my appearance game on point also.
So first off I have been here twice and had great pedicures. That being said, the man and woman who seem to own the salon are RUDE as F$@!. I came here with two other friends because of my experience last time. We walk in today and apparently the lady who owns the place was too busy at the moment. She put her hand up to hush me before I even started talking. Then my friend gets the other male owner. He is so very disinterested and short with her. He finished 1st even though he started after my lady. My lady was very nice and incredibly thorough. She did an amazing job. I want to know how we got such different experiences coming in together and getting the same pedicure? Will not be going back. Plus its very pricey especially given the rude owners.
Always nice
I love the pedicure and gel manicure I received. I have never had my feet stay smooth for so long after a pedicure. The prices here are very good and the staff is great. I came in on a Wednesday and was excited to see I could enjoy a glass of wine with my pedicure! Love this place!
Great service and they do a great job. Everyone is really nice here. They do get busy so you will want to add some extra time if you plan to be a walk-in. Or make an appointment.
Best place for pedicure for guys. Great decor and ambiance and friendly and competent staff. Reasonable prices. ‘Nga’ does my pedi and is the best.
The nail salon was nice. Im not sure about the atmosphere, the first guy eay didnt want to help me, he told me that someone else was going to help me and to go sit at the end on the other side. And then just left. Maybe he was off or something and just wanted to go home? I get it, but at least just say why and not make me think you just dont want to help me.The guy who helped me did a fantastic job, my nails look great, but he only asked me how I was doing and that was it, nothing more. The lady who was working next to him chewed gum the whole time and I dont think she even spoke the her client at all.It was sort of uncomfortable, there was unease in the workplace.However they all seemed to be great at their jobs because everyone was happy with their results. So Im going to give them another chance because, it could be that it was just one of those days.
Best ever. While visiting my grandma for the weekend my self, my mom and 2 aunts wanted to take her for a pedicure. We called that morning and they got all 5 of us in right away. They were not only very accommodating, but the were friendly and clean as well. The pedicure was excellent, and they worked as a team to meet all of our different requests. We will be returning for sure!!
Ling and Anthony are professional and truly listen! I have been seeing them for my pedi and ombre acrylics for 4+ years. They capture the natural look I love. Thank you Fancy Nails!
Very nice business
Complete remodel! The place looked great before and even more Fancy now. Great service as always and delightful people. I started going somewhere closer to where I live, but I realize now, that I should be coming here every time! Love you Fancy Nails!
Great shop. Very clean. For nails ask for Ling, Tony, or Trina. I have found any employee can do a nice pedicure.
I have been to all the salons around here. Hands down I got the best service from Hui at this salon. Thanks Hui!
I absolutely love this place! Great people, great customer service. Everyone is extremely friendly. Great prices for great work! I always look forward to my appointments with Hui! Highly recommended
Love this place! They always take the time to do a great job!
Huy is amazing! Great dip manicures every time
My nails look perfect !!! So polite and so caring!! Wow!!!! Just went to Fancy Salon to get my pedicure. Im new to Phoenix and the customer service was amazing Jen and Tina are absolute gems💚 would come back just for them!
There all great with shapes and color really appreciate everyone here.
Decent price and fast service. I always know I can get in and out without a long wait.
Great service. Very attentive and efficient staff.
My daughters and I love it here. Service is always exceptional
I have been coming here for years now, after their expansion its been amazing. This is the place to be when it comes to getting your nails done . Great place if your planning on having a bridal shower, birthday party, or just a get together. Very clean and extremely friendly staff.
Love my gel mani by Lily! Its so neat and still shiny a week later :D The salon is nice and spacious, clean, and offers a really great variety of colors and products. Love it!
I love going here!! Tony is the best at doing my nails how I like them. I laugh so much when I am here. They do get really busy but I have never had a bad experience here.
Super clean and the staff is really friendly. The pedis here are amazing, they dont rush and my nails anyways look great. Happy I found this place.
Tina does an amazing job! She is a perfectionist an takes her time and my gel lasts 2+weeks. Great prices too! Love this convenient nail salon!
Fancy Nails is run with EXCELLENCE! The owner Diane runs that place like a perfectly oiled machine. She is always looking out for her customers and at the same time proficient and efficient! Everyone there who has dine my nails does BEAUTUFUL work. As busy as this salon is the wait is never too long. The atmosphere is Friendly and welcoming. The salon is kept very clean. And it is conveniently located un tge Safeway grocery store lot which makes it easy for me to run in to the store as needed when my nail appointment is done. I am EXTREMELY pleased with Fancy Nails and the Team there...that is why i continue to go there for ny manicures and pedicures!
I went here on recommendation seeing as I just moved to Phx. During my $40 pedicure, the gentleman cut up 3 cuticles. I looked past it. It happens. I needed toenail repair on my left big toe. The sides were lifting because I had an unfortunate accident where a stove ran over it. Not a big deal, just needed those corners removed, and acrylic placed over. Well, a week and a half later, almost my entire toenail fell off. He used the drill to file it down. I had no idea he filed my toenail down to nothing. THE WHOLE TOENAIL. So now, I’m sitting here, worse off than I was before I went into this establishment. I’ve done my research, and it’s going to take quite some time to grow this thing back. I’m not sure if maybe he didn’t have the experience, or if he was just being careless...but either way, I’m walking around with no toenail. Thankfully it’s “winter” in Arizona and I don’t have to worry about showing my toes in sandals. Won’t be returning. So disappointed. Btw, it got two stars because the sugar scrub smelled wonderful and their color selection for polish was on point.
I was leary of trying this place because I had read a few bad reviews but a friend goes here so I tried it. Ive been there several times now and have had a positive experience each time. I even got my husband to go and get his first pedicure. He absolutely loved it.
Best place, clean sanitized mani/pedicure and the greatest people work there!!!
I love how Diane does my nails. She is the owner :) She is very gentle and sweet. Cant wait for my next appointment!
Favorite place to get my nails done. All the people that do them are great and they last longer than anywhere else.
I have been coming here for over 10+ years. The staff will go out of their way to accommodate my needs and are always friendly. Love them!
Love this place! They’re working today on the 4th, but closing at 2:30!!
The owners are great! I enjoy my time there and love my nails!
Great place! Good people, reasonable prices, and clean everything. I Will come back.
Great tropical pedicures!
I love Kathleen & Tony! Everyone is very friendly and they do a great job!! pricing is good too!
Long wait, I feel they over book a lot but the service I experienced was great. I wouldn’t recommend a pedicure
I love this place the customer service is excellent prices are very reasonable and they do a great job friendly and great atmosphere to come to relax and enjoy yourself
Tony is the best!!!! My nails get compliments daily, even when I need a fill in
After showing my nail to the ownerShe offered a gift card of 40$Stating that if I used vinegar it would clear it upIm going to try it and hope it worksIf it does Ill change to a better reviewAfter a year of great service and one bad experienceIm willing to give them a break ..Stay tuned
TOO EXPENSIVE for the quality. Charged the same price for a no-polish pedi as they did for a French pedi (I took my boyfriend with me)... how does that make sense? I also got a gel manicure and the lady doing it looked all too thrilled (NOT!) She looked like she had better things to do and that I was just wasting her time, plus she didnt get anywhere near my cuticles, so my manicure looked a week old when I walked out! Service and quality were lacking; definitely regret this recommendation.
Love this place!! I am only doing my nails here in the future, this was my first time here and it was great thank you
Very disappointing, got a pedicure which included callous removal but feet still felt rough afterwards. Decided to also do a manicure and went for a dip for the first time. I felt like the cuticles were left looking messy but didnt say anything. Less than 24 hrs later I returned as one nail had cracked and another was smudged as Id been encouraged to leave too early. Tony fixed the nails without charge but unfortunately did cut me causing bleeding, not a big deal but in the context of the story its one more added thing. That was Friday, today is Tuesday and another nail has completely cracked away and in my opinion they all look pretty bad at this point. Almost $100 all in including tip, what a waste of time and money. Btw, I never treat myself and this was my first mani-pedi in almost 3 years.
An older man did my nails. He was condescending and rude. If I am spending $40 for a service, I assume that means you will go out of your way to be pleasant. I wont go back.
Now not everyone in here was unpleasant but the lady that checked us in was rude and short with us bc it was busy, not an excuess to be a b****. I went in w 2 girlfriends they started a good 5+ mins before me, their girls were detailed and caring. My guy was ruff and super unpleasant. I dont think he said any thing to me besides up and down for me feet. It wasnt realxing at all and the chair is actually super uncomfortable. Then he was finished with me about 10/15 mins before my friends! He rubbed hot stones on me dry, which isnt a good feeling. Then Im charged 40$ at the end for a awful experience and most of it was painful! This place has left a bad taste in my mouth and I dont plan on ever bringing bussiness there again. If youre going to charge 40$ to rip apart someones cuticles and paint nails you need to be a little more pleasant, personable and caring!!!I ended up giving in and calling them. I spoke to someone named Tony he was very kind and understanding. He listened to everything that I needed to say and offered me to come in tomorrow for something. They are lucky they have someone who can take care of customers who might be a little upset with such a kind and caring attitude. He did explain why some of them might have been uptight and rude. Still though take a break if you need to. Customer service isnt always pleasant sometimes you need to walk away for a moment!
I love coming here! Just renovated and have new chairs!
Always friendly and very good work! I have been coming here for years.
Always pleased. Skilled, pleasant, on time.
Took my husband to get his first pedi, great service, thorough and always friendly. Man did he need that!!
Im always placed in right away..and never have left out of there unsatisfied...they have always took care of anything I needed.
Always a great quality service
Asked for almond shape, got choppy uneven and even a crooked nail. Trina did a awful job and immediately put a gel color on my nail I only asked to see a swatch of. This is my second time leaving unhappy. Worst nail salon i’ve ever been to.
They do a nice job
I feel spoiled every time I go👍🏼🌸
Clean, good service.
I always love this place!!!
Clean. Friendly and talented
Ok. Girl was new.