I have been a member here for a full year now coming 5-6 days per week and it is a beautiful facility. Unfortunately, the experience has slowly been on the decline throughout 2021. I have discussed concerns with the staff on two occasions, but not much has changed except the prices increasing for new members. Below are a few of the main issues.Overcrowding: The gym has become a zoo and there are few times it feels like the capacity isnt being pushed to the limit or beyond it. Im not sure if this is due to too many members, more people leaving the house and less fearful of Covid, or maybe work from home declining and forcing everyone to go at peak times again. It is most likely a mix of all of these. They recently reorganized the weight room in an attempt to create more space, but this has only shuffled the problem around. There is rarely a time I go without needing to change a workout or waste time waiting for equipment.Alpha Classes: These are group classes that are conducted multiple times per week and always during peak times like 6am-7am on weekdays or 9am-10am on weekends. It is a significant factor in the overcrowding issue and it is increasingly frustrating for a majority of the membership to be impacted by 10 people. During these classes every power rack except for two are reserved for the class, which is very limiting. I should not have to plan my whole week or workout around a small group at this type of gym.Cleanliness: One of the highlights of this LifeTime is the locker room facility that includes showers, a cold plunge, a hot tub, steam room, and sauna. Lately there has been a noticeable lack of consistency in the upkeep of this area. There are regularly towels left all over the place and as of my last visit at least a third of the showers were inoperable. The cold plunge has also been discolored many days. Again, they are probably overwhelmed with the number of people. This morning there were six people in the small hot tub at once. I imagine it is difficult to keep up with. There has also been far less attention on the cleanliness of the weight area. During the height of Covid everyone was diligent about wiping down equipment and there was LifeTime staffing frequently doing so as well. This is understandable and somewhat out of their hands, but still disappointing.At the end of the day this is still a very nice gym and the location is excellent. There are really no comparable alternatives in the area which is why it is so popular and people are willing to pay a premium price. I am willing to continue paying the price as well, but it would be nice to see some sort of plan to address the explained issues. The concern is there is no real pressure to do anything as long as new people keep joining and there are no competitors. I will update this review if anything does change.

Ive been a member of the Lifetime Fitness Biltmore location since just about day one. I truly can not say enough good things about this place. From the cleanliness, to the unmatched amenities, and roof top pool, this is without question an experience that can not be found anywhere else in the valley. The staff is exceptional and the club has a community feel to it. If you can afford a premium club, this is the one for you. 10/10

This club is nicer than all other clubs in Phoenix area. Clean and upgraded. Staff are friendly and helpful. Pool is nice and pretty. I also like their classes. Kids club is organized and my daughter enjoys their classes a lot. I’m happy with everything here other than the price of the membership. But you get what you pay for.

This is the newest Lifetime in Arizona! It’s there flagship location with the newest design.This is the double diamond 💎 level club!Lifetime Fitness/Athletic is the gold standard in fitness facilities!! More than a gym, it’s a luxury athletic resort located at the Biltmore Fashion Park on Camelback Road.Here you’ll find a rooftop pool and beach club, an expansive fitness floor, group fitness studios, upscale locker rooms — 105,000 stunning square feet.Pro Tip; set aside at least two hours to relax in the jacuzzi, steam room, sauna, and cold 🥶 plunge. Amazing sunset views from the third floor outdoor area!Plenty of activities to choose from, weights, cardio, classes (HIT, yoga, spin, and group circuit), basketball, third floor pool, relax in the sauna, steam room, jacuzzi and cold plunge.There’s also plenty of space to relax on the third floor outdoor and the cafe.The third floor has incredible views of the mountains, come in the evening for a glorious Arizona sunset view.

Tie your shoes right bc this gym will knock your socks off! I’m from out of town & I have been to my fair share of lifetime but this one takes the cake! Melissa at the front made our experience swift and simple with a warm smile and outstanding personality.I would pay triple what they ask but don’t tell them that 😅🤫

I recently had an issue paying for coffee and snack with my membership app. Reilly in the Juice area was awesome and connected me with Olivia at the front desk and the problem was solved by noon. Super responsive and pleasant. Excellent customer service skills. I always feel like am entering a five star resort!

The best gym in the valley. They have a great service and amenities!

I am writing this review just for Maria at the lifespa, she deserves more than 5 stars because I have never been so happy with a haircut and the color she made for me is perfect! Not only is she a great conversationalist, but she loves what she does and is by far one of the best hair stylists I have had. Not only is she knowledgeable, but she really took the time to listen to my ideas of what I wanted that I couldnt really show her, and recommended different options and I am so happy with my results! Thank you Maria! I will be back soon!

I love this gym so far! Personal Training is the best. I recently trained with John Dromms and he is amazing! He really understands what you need and makes a great use of the time you are with him. Definitely one of the best trainers I have had. Would highly recommend!!

I cannot express how impressed I am every time I am at this facility. The employees keep a high vibe my favorite one of which is Nicole at the front desk! No matter what is going on she always has a smile on her face and she is spreading those good vibes! Thank you so much Nicole! You are the reason I recommend all of my friends should sign up here!Riley up front is THE BEST. He is always such a huge help!

Amazing gym. Reading some of the negative reviews really makes me question people’s sanity. “No different than LA Fitness.” Pretty sure the difference between this gym and LA Fitness is the difference between Skid Row and Rodeo Drive.Everything here is top Notch. Even the bathrooms smell great at all times. They provide towels, lotion, shampoo/conditioner, body wash, shave gel, and even free razors. I don’t been shower at home anymore. Sure it’s 7 times more expensive than anywhere else. But it’s worth it if you can afford it. I can’t believe this place doesn’t have 5 stars

Price compared to quality is well worth it. Always clean, always willing to help, and superb customer service. Bella who seems to always be at the front desk when I check in helped me when my app was having issues for weeks. It hasnt stopped working since! The thoughtfulness and willingness to help despite it being very busy was something that stuck out along with her always acknowledging my children when they are brought in on weekends. Overall, well worth the price and community feeling.

Bella is the best at lifetime! She makes the gym so comfortable and enjoyable to come into. She always has a beautiful smile and inviting conversation ready to go. She really helps change my day around just by her aura of friendliness.

Omg lifetime employees are the best. Nick helped me out when I accidentally threw my keys away in the trash, he dug them out himself and saved my day!!! We need more people like him in the workforce!!

When I joined Lifetime I had never done a spin class. Just wanted to say that the spin classes at Lifetime Biltmore are great. Want to give a special shout out especially to Jeffrey whose spin classes are fantastic. Great workout, great energy, great music and inspirational workouts. I have been impressed with the quality of all the various classes including barbell training, HIIT classes, etc. Very good quality

First off I have to say a special “thank you” to Bella, Tameron and Val! We are founding members and believed this was going to be a special fitness facility, and it truly is. We had been going month-month, paying a small fee to “pause” our membership and recently, the day after we became Empty Nesters, we decided to go back full time. Tameron and Bella we so helpful in reinstating our full member at the founding rate! Thank you thank you! We have been taking Devon’s barbell classes, Chris Colman’s spin class and Alex’s hot yoga- all amazing people and classes. We look forward to seeing Teri’s bubbly personality in the Life Cafe as well ;)

Went to the pool last Sunday and there was mold in the salad dressing from the southwest salad that we ordered. The servers only response when I told her was “ew” and she still charged us for the meal. There obviously needs to be a health department check in their kitchen up at the rooftop bar kitchen

I absolutely love this gym! The staff is ALWAYS friendly and they keep the place clean. I feel comfortable working out and completely relaxed on the roof top pool. I finally got to enjoy the pool today and had a bloody mary that was delicious (I am soooooo picky about my drinks.) I am very happy here.

When you walk in, you are greeted with big smiles and people who remember your name. They even have a little keuregg machine set out before their cafe opens so their members can get coffee! It is so sweet & always makes me want to come back! My favorites at the front are Val, Nicole, Tamara, Olivia, Erika, Elizabeth, Ainsley, and Michelle. Bella is amazing too! The locker rooms are stacked with tons of amenities (the eucalyptus steam room is my favorite) and there are TONS of group classes & opportunities to make friends at the gym. I love the lifebarre class with Beth - it’s so fun and hard! I love the rooftop pool and all the fun on the weekends!Then you dive into personal training and nutrition and it is CRAZY. Vernon is an amazing trainer, Andrew knows SO much about sustainability in nutrition and they will help you go through the whole process.I have never loved a gym/getting healthy like I do now. Go check it out. Each amenity makes the price worth it. 💯

I am extremely disappointed in the changes to LifeTime Biltmore. I am a founding member and they recently had the LT corporate office come in and change the layout of the fitness floor, for the worst. I pay an additional fee on top of my monthly membership for classes like Alpha (CrossFit style), GTX (Orange Theory style), etc. and this club continues to not make these classes any sort of priority. Now, the programming for these classes even requires equipment THEY SHIPPED BACK to MN. Even worse, the GM is more focused on rooftop pool parties and cabana rentals vs. members actual health and well-being in the gym. For what I am paying, I will be taking my money elsewhere where I am valued, have the equipment to do my work out effectively and feel like a priority.

If you want the typical crowded and you dont care for world class amenities, cleanliness and engaging with professionals who love what they do and are ready to assist you this is not the place for you.There is no comparision with this place, I wouldnt train anywhere else. This is a a premium health and fitness resort where you will get what you pay for-in results and service!

Life Time Biltmore is THE place to workout! It has the best of everything.. From Hammer Strength free weights to the best functional gym equipment you can find anywhere (even a TankM4) and everything in between. There is a steam room and super cold plunge pool, you didnt know you need this until you try it! The roof top pool deck is the coolest place to hangout in Phoenix! The social events are fantastic, and the staff are super nice!

Love this gym. They provide everything you could possibly want in a gym. Staff is super friendly and helpful. Gym is clean and fully stocked. A tad bit pricey though.🤑

First weekend of opening has been bumpy. The promised valet parking is no where to be found. Takes a while to find a parking space. The group fitness check-in iPad gets locked out. The main phone line goes directly to voicemail and no call backs. Im having trouble getting a hold of a live person to cancel a spa appointment. The coveted InBody body composition analyzer is not connected to their cloud for customer data retrieval, and it wasnt set up for printed result neither. The spin classroom has poor room acoustic that made it very difficult to understand what the instructor was saying.The positives? The gym is brand new and centrally located. The group fitness instructors are fantastic and fun.Life Time Biltmore really missed the mark after months of delay on its opening weekend. For being in the luxury athletic space, it is currently seriously lacking in value. Perhaps the overall gym experience may improve once the initial rush calms down and the parking situation gets sorted out (maybe?).

Best gym in Arcadia/biltmore area. Professional, clean and beautiful facility! Highly recommend!!

LTF Biltmore is a beautiful facility with lots of things for almost everyone - pools, yoga, spin classes, a wide range of included classes (as well as many additional fee classes), a cafe, spa, etc. Where they fall short, and this is a big deal when it is $200/mo to belong, is that they just have not gotten it quite right. The gym floor is almost always crowded to the point that you have to wait for popular equipment such as benches and the cross cables. A very large part of the floor is cardio equipment that seems to be mostly empty all the time. They could literally get rid of half of the CV equipment, reorganize the floor, and add twice as many benches and other popular equipment. The first floor seems to have a lot of under utilized space. Perhaps they could repurpose some of this as rooms for classes such as spin and expand the gym floor.I have belonged to LFT on and off for over 15 years mostly at the Scottsdale location (membership is about 1/3 cheaper at Scottsdale and even less in Tempe). Oddly, the most expensive club is, by far, the most crowded. In addition to tweaking the equipment to meet the needs of this club (different than most of the suburban clubs as it is primarily adults and not families more use of free weights, for example, they really need to cap the membership at a number lower than the current membership.In summary, this is a fantastic facility, The staff is great. They just need to rethink the gym floor and cut membership by 10 to 20%. As it is now, I quit as I can join much less expensive facilities and not have to repeatedly wait for equipment.

Love everything about this lifetime except that there is no outdoor hot tub up on the roof. Granted this is Arizona, many places, if not most have outdoor hot tubs that go even in the summer. Would be a great addition if they could add a community hot tub that is not just in the locker rooms.

Im a huge fan of Lifetime Fitness but this place has one of the smallest weight areas Ive seen at a Lifetime Fitness, and full of Dude Bros. The pool is a leisure pool you cant do laps in. Again, just a bunch of bros broing it up in the bro pool. Overall its a phenomenal facility, but if youre like me and in to having room to lift or swim some laps, this is not for you.

Life Time Biltmore hired my company last minute to provide lighting design and rentals for their Fire and Ice member mixer event. My company was called the morning of the event to do a walk through and design a lighting spectacle that evening. The Life Time staff was attentive to my needs and provided their best personal to assist my production crew. Life Time Biltmore was very professional and made my job as easy as possible. I look forward to the next time I can provide vendor services to Life Time Biltmore!

Great club...everyone friendly and serious about getting and staying fit. Great classes and instructors! Great environment

I am really getting sick and tired of all the attitude at the front desk. I regret not getting the blonde girls name at the desk tonight, shes lucky my mom was my guest so I had to restrain myself. She told my mom to enjoy her guest pass. In such a condescending manner that I wanted to tell her enjoy your free membership you have to work here for. Refused to be quiet and had to one up every word. I wish this was an isolated incident, I dread going here because of the front desk staff. I wish Stephanie was back at the desk, she seems to be the only one cordial up there, with few exceptions.

I Love this gym! This facility is beautiful, the amenities are excellent and most importantly, the entire staff and management are very friendly and helpful. Shout out to Cam and Johnnie who are always very friendly and welcoming. The locker area is always extremely clean and well kept. High quality equipment, weights and squat racks (7 or 8 squat racks). The pool and the view are beautiful and the cafés food is actually quite delicious. Lots of choices! It feels a lot like a country club with an awesome gym. Highly recommend Lifetime Biltmore

Best Gym Ive ever been in.Great Energy, Wonderful Employees and the rooftop setting is second to none.

I was trying to take a shower so I can leave and the manager was screaming at me to get out of the shower because it just turned 10 o’clock and they are closed this was a very unpleasant experience to me and staff members are very inconsiderate and the manager told me because of me taking a shower that they had to stay here 20 minutes and it was my fault. This was very unprofessional. if you’re going to pay a premium price for this place there should be a premium sense courtesy to people Instead of rude employees that only care about you leaving at exactly 10 o’clock and if you don’t leave at 10 o’clock they start screaming at you even if you’re in a shower naked. this happen on 4/8/2021 And I will not return to this gym because of this

My experience with LIFETIME was great pre-pandemic. My account was put on hold - then back in January without any agreement on my end they started charging me for digital app services each month. I not once agreed or used these services. I contacted LIFETIME to get the charges removed & they threatened to have account closed in bad standing. I never once missed a payment previously. I asked for the $30 dollars to be removed but instead they thought it was more important to charge me for this automatically created digital app services charge to pad their profits but zero value for me as the customer. When a company charges you without consent for services you didnt agree & then doesnt want to make it right even for $30? Clearly the customer is not valued here at this LIFETIME. We paid several hundred dollars monthly pre-pandemic. After I cancelled 2 weeks previously - they again tried to take another $58.36 for pro-rated access to the gym in the FUTURE even though I cancelled everything two weeks previous. If I hadnt seen the email come through in time I wouldnt have been able to call. What BLOWS MY MIND FURTHER - is they then said my account would be closed in bad standing again. You cant make this up! - For a charge to access the facility in the future well past the cancellation date.LIFETIME has a great facility but I wouldnt recommend them to anyone with this level of customer service. No desire to make things right - at pennies to them. Maybe they should take some input from Jeff Bezos as to putting the customer first. Value the customer & they will value you. Clearly LIFETIME values profits without value provided to the customer.Jeff Bezos:“The most important single thing is to focus obsessively on the customer. Our goal is to be earth’s most customer-centric company.”LIFETIME 0 out of 5 stars customer service. Sign up on your own risk. Watch your account like a hawk or they will pickpocket you while you arent watching.

I absolutely love Lifetime Biltmore with all of its amenities and services. Johnny Mak is the best! He is a highly skilled professional trainer that has been working with me on achieving my goal to be conditioned to enter as a Marine Corps Officer. He is very attentive and with his background in sports medicine makes sure that I am safe and recovering well after intense training. I highly recommend Lifetime and if you get a chance to work with Johnny even more!

Love this gym! So many amenities in one place you can practically be there all day.

I am a fairly new member to the Lifetime Fitness Biltmore and I do have to say I am loving it! Specifically I am loving the Alpha Strength and GTX classes!  As far as the Alpha Strength classes, Vernon at 9am on Tuesday and Thursday along with Johns 10am Friday and 9am Saturday classes are fantastic.  Ive heard great things about the 6am classes as well but thats too early for me.  Also, just tried out Brians Friday, 9am GTX class today and loved that too!  All of the classes Ive gone to really have a personal training sort of vibe to them.  You really get some personalized instruction from the trainers.  The other members in the class are all very welcoming and encouraging as well and many of them are at the same classes every week.  The community aspect of the classes was very surprising to me.  The Alpha Strength and the GTC classes feels more like a crossfit gym community rather than a big corporate mega gym. Not really sure how the studio classes are yet but I am looking forward to trying a yoga class this weekend!  While Im at it I want to mention the rooftop pool as well. Mostly because I looked for reviews for the pool before joining the club and really couldnt find much.  The pool is great!  Lots of seating and a pretty fun vibe on Saturdays.  Especially once the Dj starts and Marco starts making drinks behind the bar.  The weekdays are definitely more chill by the pool than Saturdays so you can get the best of both worlds.  This gym is fabulous and worth every penny of the membership dues and is actually a great value if you utilize the Alpha Strength and GTX classes!

I just joined this location within the last week and was very impressed! As a young working professional I can utilize the space downstairs for business purposes and then enjoy a workout whenever I am finished at my own leisure. Locker rooms are nice and tidy, your stuff feels safe and secure. The rooftop pool is a nice place to wind down after a hectic work day or a nice place to bring some friends for a decent priced cabana on the weekends! I am very pleased with the over all use I get out of my membership for a fantastic price! I have referred several friends and colleagues to the gym and they plan on joining soon!

Great course. Excellent staff. I recommend this course.

Love this place. Patrick, Nicole, and Clayton have gone out of their way to get me started on the right foot. Facility is top-notch and the staff is friendly and helpful. Highly recommend it.

If you are looking for a dedicated trainer to help you with your fitness journey I recommend my guy John Dromms. He is extremely knowledgeable and dedicated to helping his clients with their goals.

The Best Upscale zFitness Club in Arizona !

I honestly feel safer here than going to the grocery store. People are constantly wiping things down even if someone hasnt even used it. Special shoutout to my trainer Vernon who has an incredible wealth of knowledge and experience and has gone above and beyond in training me not only through covid but through a couple surgeries. Ive been in fitness for 10 years and just after one month my muscle mass has gone up and body fat has gone down. He always has a plan but is always quick to modify if I need to have an easier day or harder day. He has made doing weights a lot less intimidating, sends me encouragements and honesty has been such a God send this year. Really grateful lifetime has such an amazing team who in the midst of so much instability in their jobs has been positive and uplifting.

After being in Tucson for several years and going to Sierra Fitness in Cat Foothills, I had forgotten what a great gym looks like. I am so happy to be back as a member of this gym. I was an inaugural member in Sandy Springs and cannot say enough about this gym! HIGHLY recommend!

I am a current member here. The facilities are very nice. Customer service has been good, but paying a premium does not exclude you from the typical gym treatment in terms of hidden fees. We were told child care while at the facility was no additional charge, only to find out it is a $75 per month when we decided to have our 6 month old supervised in the kids facility. The $75 is not unreasonable, but the lack of transparency is an issue. Just be sure to ask all the pertinent questions when signing up for a membership.EDIT: Life Time handled my issue internally last week after I talked with their Member Services coordinator. Changing my review to 4 stars. We will be customers for a long time.

Basketball Court rims get uneven every now and then. Other than that the extras compared to the other clubs like the cold plunge. The rooftop pool. And the full service bar are very nice touches lifetime has made. Could be a little cheaper due to those extras not being that high in value but location is better than any gym I have gone to.

I am disabled in a wheelchair far from a bum. I charge my car here at the Tesla charger & they denied me for using the restroom. Regardless of policy it’s against the law to deny someone too use the restroom . I hope this place closes down & goes bankrupt

Today I had the pleasure of taking a guided tour of this amazing facility with Ms. Nicole Timko. She was so pleasant and professional. I did not feel pressured in ANY way. The gym features the best in state of the art equipment. I cannot wait to start working out there. This place is the best gym in the entire state of Arizona. They thought of everything!

Great customer service and the spin class was 👌🏻

Gorgeous gym! Every machine available you can possibly think of.

This place was worth the wait. It is stunning! The staff are friendly and very responsive to any questions or concerns. The equipment is excellent, locker rooms pristine, pool WOW! The whirlpool isn’t working, bummer, but they are fixing that. I love the location as well.

I really like this gym and think it was worth the wait. Pros - new equipment, a wide variety of classes, awesome amenities overall. You dont come here for just a workout, its an *occasion* and it feels like one too.Cons - Parking is tight and while I love love love the rooftop pool, there always seem to be a bunch of noisy, water-splashing kids around. If the pool were restricted to 15 years old+, that would make a world of difference. They really detract from the relaxing, lounging experience that you would expect from essentially a resort-style pool. Also the rooftop pool is the only one available, theres no official lap pool for any true swim training. While they offer a ton of great classes, I do think its absurd that they charge $175+ for unlimited access to their special alpha or gtx conditioning classes. That is literally more than the cost of membership itself.

Ye, Im good. Dont take COVID seriously, go for it. However, do not ignore an executive order and choose to keep your business open despite the outcome that closed spaces has on the public during a terrible time. Especially since Arizona has the second most cases in the states. I cant comprehend how you have such little regard for human life just because you need a few more dollars in your wallet. Like many others, after this terrible choice you have made, I will be cancelling my membership, immediately.

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Im so happy this lifetime finally opened.The gym is beautiful, all the machines are brand new, the locker rooms are impressive.Overall every staff member I have encountered has been amazing.Ive taken a warrior sculpt class, and a couple yoga flows that were heated. I enjoyed them both immensely.There is something up with the acoustics however, its incredibly difficult to hear the instructors as the sound is muffled.The only drawback is the pool.Unfortunately theres not a separate pool for children, so its a bit hard to relax by the pool with a bunch of screaming children splashing all about.Im just a grumpy old lady, Im sure its great for parents to be able to unleash their children and relax themselves.

I love this gym and everyone on staff! Georgi was especially helpful in directing me to the cycling studio and pointing out other amenities the gym has.

I join the this gym in March when it opened And unfortunately that’s when the coronavirus hit the United States. Life time did close down for a short time and that was the right thing to do. Unfortunately with a second wave they feel they’re very differently about it. I could understand if this was a mom and pop gym but it’s not. Workout facilities are supposed to put the peoples health first, I don’t feel they are doing that when they remain open Even after our dumb governor Closed gyms.

There have been mixed experiences with customer service at this location (Biltmore) but I will nonetheless give the gym 5 stars because I have used Lifetime in the past and I like the company.Equipment is brand new and shiny. Dont see any unique machines though. Standard equipment.👍

My husband and I just went to Lifetime at the biltmore (on 10-14-20 at 7 pm) and experienced the worst customer service from the man at the desk. I’m regretting not getting his name. We were trying to sign up and wanted to take a tour. He was extreamely rude, arrogant, and unhelpful. I really wanted to sign up tonight, because Lifetime is running a special promo on joining that ends tonight. He said he wasn’t aware of any promotion and I showed him the emails that I received stating that there was a Prime or Fall sale going on. He ignored me and refused to even try to get someone to show us around or take a quick look around because he said he was the only one there. That may have been true, but he could of been a lot more friendly and helpful about it, or even called his manager to show us around. He acted like he could care less if we signed up or gave Lifetime our business.

My son (2) and I love coming here. The cleanliness, the staff and the Kids Club are fantastic. We really enjoy the pool and the overall family vibe of the place.

I’ve been a Life Time member for several years in Minneapolis, but just moved to Scottsdale and love this location.

No worth the price. I expected better everything. Poor service. Hours and equipment. Pool is nice but I can get that at a local hotel. I will be canceling my membership. It is very obvious this is not for family and they do not accommodate children.

Every lifetime is essentially its own club. I have been a faithful lifetime member for years and when I tried to switch to this club because we were moving they refused to give me any kind of discount or prorated amount for having been a member for so long. If I wanted to join I had to pay what every new member was paying. Brand loyalty means nothing to them.

One of the best gyms in the area.

Awesome atmosphere, clean and following all the protocolls for covid 19, theres also a fitness set up on the roof, love it

1st day open, and they really hit the mark. Unfortunately, several will be disappointed to hear that the Valet parking service that was up sold to founding members does not and will not exist. I wish the guy at the front desk was a little more sensitive to our disappointment in hearing this. He kept asking if I meant BALET? Still going to be a great place to workout and unwind, just not a huge fan of bait and switch.

Love the gym and pool, food could be better for a health club.

Beautiful full service gym. Anything and everything you would ever want in a health club Is provided here. Extremely well maintained.

Facility & amenities are amazing! So many classes offered at a variety of times to work for anyone’s schedule and the rooftop pool and bar area are a definite plus. Excited it’s finally opened!

I used to work out at places with cheaper monthly rates and now that I can afford a more expensive monthly premium I am glad I did. For me, personally, the gym has never been to crowded to workout on the things I choose. I have enjoyed the two classes I have taken and the instructors were quite good. The shower and locker room ammenities have been wonderful. The only downfall has been covid with us now being forced to wear masks and losing a lot of the ammenities. However, I will not dock Lifetime for this as they really are not at fault for it and dont have a choice.Oh, and the rooftop pool and bar area are fantastic!

Very nice, but the only difference between Lifetime and a LA fitness from a practical perspective is Lifetime has a cafe. Not worth the money in its current state, at least la fitness allows you to stretch in a more casual and private setting lol, those who go to lifetime biltmore know what I mean lol

Nice gym

Not taking COVID-19 seriously! This gym refuses to close as required by state law during a PANDEMIC. They are endangering the health and safety of their customers and the general public. They seem to think they are above the law and basic human decency. I am so disappointed in their behavior. It is shameful.

This place is only open til 11pm. I’m paying a premium fee and these guys can’t even keep their doors open for 24hrs. I get off work at 10pm and by the time I get to the gym they are already closed. I’ve waited for months for this gym to open up just to find out that they aren’t even open 24hrs. Like every other lifetime fitness in Arizona. Don’t tell me that Lifetime can’t afford to keep the place open 24hrs either. It’s 5 additional hours guys. Hire 5 people. One security guard, one person to check me in, one to watch me lift, one to walk around and one to clean just to be sent off by the same person that initially greeted me. How much is that. 5 people times 15$ an hour times 5 hours is around 400$ plus utilities. Come on guys. Imagine you get an additional 5 members just to come work out at night .... that would cover your expenses. That’s it. They spent probably around 10 million dollars for this place and they are worried about the possible 2k which might be the difference in keeping it open for an additional 5hrs. Don’t be a buncha cheap yahoodis and open the place up. Respect your return customers and keep up the 24hrs that every other lifetime fitness has except the prime location at Biltmore. Pure garbage man! 😤

Such a beautiful gym the roof top and pool is the best part

The pictures were pretty. Too bad they missed the opening date by three months. I moved and can’t reach anyone despite emailing the GM, Mike Putman, several times. Maybe this will help?

Clean. Friendly staff. Tons of equipment. Gyms dont need much more.

Unbelievably rude front desk and company and staff that lack integrity

This place has hired shady people that use false pretenses to steal money from people. Wouldn’t recommend going here or trusting their staff if they hire people like Joan Lewis.

At lifetime Biltmore rooftop band!!

Nice place can’t wait for it to open. Too bad so many people have to leave a bad review before it’s even open

SO EXCITED for this place to open!

Beyond ecstatic for this to open!

Terrible Customer service

Ive been around fitness/health for over 30 years now. So many gyms, good, bad and somewhere in the middle. Lifetime Biltmore is at the top of those. No gym is perfect, however Lifetime strives to be the best in my opinion. Out of the 5 locations Ive been to in the Phoenix area, this one is my favorite. The staff is professional and very thorough. Problems are handled quickly, no hassle. The facilities are well maintained. The location is great, even though I live in the West Valley and pass another location on my way here. Its worth it to me. You cant go wrong with Lifetime.