Got a great tour from Carolina, dont believe the other guy, she was great. Havent moved in though
We have lived in 3 different residences with Haverford Square Properties and have always had wonderful experiences.The whole team, including the leading and maintenance offices, were extremely helpful with everything from the initial viewing of the apartment to moving out.Each apartment we had was nicer than the previous, stainless steel appliances, in-unit washers and dryers, stone countertops etc. Their newer properties are rumored to be even more deluxe (maybe we’ll have a 4th apartment with them!).Each time we’ve moved from smaller apartments to larger ones, and the leasing office has worked tirelessly to help make the process as smooth as possible. They’ve worked with us around moving dates, scheduling the installation of internet and home security services, quickly handled maintenance requests and even taken a personal interest in us enough to make us feel welcome.We have lived in 9 different apartments over the last 10 years and have dealt with several different property companies, and Haverford Square has been the best. I highly recommend them, and would go as far as to recommend them to my family and friends!
Staff and management were flexible and very responsive. They took care of any maintenance requests quickly. I enjoyed my stay.
Very easy to get in touch with property management when needed and quickly responsive to maintenance issues. Enjoyed the gas appliances and access to basement for storage and patio for outdoor space.
Great Place to live! Property management is attentive and work orders are addressed within 24-48 hours. Beautiful units with all upgraded amenities in the heart of University City! Reasonable rent!
Make sure you have papers on all of your animals because you might have to go to court from Haverford Square Properties. And make sure you pay your rent on time if you dont have a payee? And have a wonderful blessed holiday
Rented one of their houses for 2 years. They were quick to handle maintenance issues that occurred while we were living there and were for the most part pleasant to deal with while renting from them.However, when it came to move out time, we had a hard time returning our keys as their registered office at the time was not occupied and they did not return any of our calls. This meant we were charged $300 from our security deposit for them to replace the locks, which they used to actually upgrade from a traditional key system to an electronic keypad system at our expense. Another issue at move out was that although they requested us to pay only half of the final month of rent, due to us moving in in the middle of the month, their electronic payment system still charged us for the rest of the month, which was removed from our security deposit as well. Upon receiving the itemized bill regarding our security deposit, we tried to contact them to sort out these issues but they never picked up, never responded to emails and never called back. The only person that ever called back was their lawyer. Be warned!It is fine to rent from this company but be sure to document everything from the day you move in until the day you move out, and be prepared for a potential fight over your security deposit.
Good luck getting your $800 security deposit back in full. They charge you for the most absurd things:Cleaning of rooms and bathroom = $200 (I left it cleaner than when I moved in!)Carpet stain removal = $100 (stain was already there)Did not return keys = $100 (The apartment I lived in didnt use keys. we had an electronic keypad lock. They gave me my money back but why would they charge me in the first place?)furniture removal = $150 (I literally only left a small table in the living room with a note that said Keep it)
Very friendly & helpful staff. Quick to reply to emails. Tenants needs are addressed promptly.
All the positive reviews listed here are phony and from people who work there posing as tenants. Terrible company, even worse owners. Stay away from these people or you will regret it.
Best property management in West Philadelphia.Providing affordable and high quality housing is not an easy task, but they have it figured out!
Staff is super friendly and always smiling.Management is always on point with handling any needs or issues. Haverford is like family no other place I would like to be.
This people work very hard, restoring west Philadelphia six houses at a time!!
Great surrounding and food places to live near by I love this place
Great staff I enjoy every conversation i have with the staff They are awesome
Good company! changing west for the best
The people there are super nice :D
I could not be more happy with the housing and rental experiencesl.My neighbors are a little unclean and distasteful but Property Managment always handles my complaints a.s.a.p. Haverford is great if it was not for my dirty neighbors i would have given them a 5 out of 5
Great place Absolutely love the staff and management
- Dishonest and incompetent management that takes advantage of its tenants.- Moved into a cheap apartment that had many defects (holes on the wall, rat infestation and broken window screens). HSP took half from my security deposit to fix their problem.- LUDICRIOUS FEES: When I moved out, I was charged a $100 furniture removal fee for leaving two chairs in my room.
Great place to live, staff is cute too
Had one of the most horrific experiences dealing with them. Management is frankly incompetent and they go out of their way to charge you for petty things. I would avoid dealing with this company at all costs
This place rocks 😎🤙🤘
Nice place
Horrible management
👏👍