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The SALON by InStyle Inside JCPenney
2500 Smith Ranch Rd, Pearland, TX 77584, United States
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The SALON by InStyle Inside JCPenney

Comments
Br
Review №1

I made an appointment for my daughters first day of school. After waiting 20 minutes the stylist finally comes to the front to tell me I can just shop around the store because it will be another 45 minutes. No apologies, not a care. Completely unprofessional and disrespectful of time. What a way to ruin a childs first salon experience and back to school style.

Ms
Review №2

Went for highlights..the manager was very rude and.liedd about what time they opened.. she wanted to cut my hair I kept saying no.She then did what she wanted to do to my hair and I ended up paying almost 200.00 after it was said and done..No price list to veiwThen she had another employee performing . I would never visit this salon again..no one there knows what to do. Very unorganized and unprofessional

Yo
Review №3

Had made an appointment on April 21st, the receptionist ignored me the whole time and didnt even ask if i needed help or anything! Canceled my appointment was very disappointed

Ar
Review №4

This salon, their stylists, and front desk associate, Felisa is amazing! They have outstanding customer service and the entire staff is extremely friendly. Shalis is my stylist and every hair appointment Ivehad with her she has exceeded my expectations. One of the reason I recommend Shalis is because she goes above and beyond providing a service by providing hair care tips and product recommendations. Though she is knowledgeable in alot of areas I really appreciate that she specializes in natural hair. If youre looking for an amazing stylist then Id recommend Shalis - She truly cares about her clients.

Da
Review №5

My hair was done by Jean Harris and it was a great experience. She cut and blew my natural hair out. Very pleasant, clean and knowledgeable.

Li
Review №6

Great service! Been coming here for over 3 years now- and always get compliments on my hair!

Li
Review №7

Before you have your hair done here, be sure to confirm price and specific service with them. If not you will end up paying three times as much as you expected and you will be told that you had to have a different service from what you asked. I have never felt so cheated in all my life. I had been going there for the past year! No wonder there is never more than two customers there and a different stylist almost every time you go.

V.
Review №8

Professional environment and my stylist Paulette Pradia is always attentive to my needs.

An
Review №9

Good place go get ur hair done

Te
Review №10

Jean was absolutely amazing! Such great hands!

Cl
Review №11

Waited 27 minutes past my appointment time. Was charged $35 for blow dry without haircut. The hair stylist didnt even sweep up the hair from previous client!

Ce
Review №12

Good stylist. Quick service

Be
Review №13

Staff was friendly and had lots of patience for our little one.

Te
Review №14

Please do your research...I did not and after asking for a trim I received a chop!! 😣😣 My curly hair is so uneven that while one side goes past my shoulders the other is noticeably shorter.

CH
Review №15

Felicia the stylist was very exceptional.

Pa
Review №16

These people are the worst, very disturbing attitudes especially manager on duty with red hair Qunnika she needs customer service training!! ASAP

Sh
Review №17

Horrible experience. Inexperienced stylists. Extremely over-priced. Rude manager. Beware!!!

Sh
Review №18

Will never get my hair done their again.

Br
Review №19

Stylist never showed up

Di
Review №20

Horrible experience.

Information
2 Photos
20 Comments
3.4 Rating
  • Address:2500 Smith Ranch Rd, Pearland, TX 77584, United States
  • Site:https://stores.jcpenney.com/tx/pearland/salon-pearland-tx-2883.html
  • Phone:+1 713-436-1548
Categories
  • Nail salon
  • Beauty supply store
  • Hair salon
  • Beauty salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:12–6pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:11am–8pm
  • Friday:11am–8pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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